2026 Managed Letting Service
Let your holiday home, your way. With Hoburne’s fully managed letting service, you can enjoy all the benefits of letting without the stress. We handle all day-to-day letting tasks, giving you peace of mind that your guests and bookings are looked after.
Sublet effortlessly with Hoburne
Enjoy the benefits of letting your holiday home with Hoburne. We handle everything, from bookings and guest communication to cleaning and maintenance, so you can relax while we help you make the most of your holiday home, without lifting a finger.
Trusted industry experts
We have a wealth of knowledge and experience when it comes to letting holiday homes. Our hands-on team is here to support you every step of the way. We’ll take care of your holiday home and help you make the most of your letting income.
Keep reading to discover how letting with Hoburne is simple, rewarding, and designed to take the hassle out of your hands. For more information call into Reception or email managed-letting@hoburne.com
Why let with Hoburne?
Hassle-free service
At Hoburne, we're here to help you get the most out of your holiday home, even when you're not using it. From attracting guests with professional marketing to making sure everything’s spotless for their arrival, we take care of it all. Our full-service approach means less work for you, and more bookings without compromising on quality.
Promoting your property
Our dedicated marketing team includes specialists in everything from social media and digital advertising to eye-catching print materials. We’ll showcase your holiday home in all the right places to attract guests and maximise bookings, helping you maximise your booking potential. We also consistently look at our pricing, to ensure we remain competitive in the market whilst generating an income.*
Marketing activities
Angle-Right Paid adverts across Google, Facebook
Angle-Right On-site printed promotion
Dedicated support teams
Our friendly contact centre team is available by phone every day of the week, ready to support your guests and help maximise your booking potential. We take care of any questions before and during their stay, saving you time and giving guests the confidence that they’re in safe, capable hands.
And when they arrive, our on-park Guest and Owner Experience Team is there to offer a warm welcome, manage key handling and check your guests in. As an owner, these teams are also available to help you every step of the way.
Housekeeping and maintenance
We’ve built our own dedicated Housekeeping and Maintenance teams on park, so you can count on a consistent, high standard of care. Whether it’s preparing your holiday home for the next guests or keeping everything in top working order, our in-house experts are on hand to make sure your property is clean, safe, and well looked after all year round.
Park access included
Guests letting through Hoburne have access to the park and its fantastic facilities, in line with our current guest policy. This means they can make the most of their stay without any unexpected limitations, creating a seamless and enjoyable experience for both you and your guests. With access to everything our park has to offer, your guests will have even more reasons to keep coming back.
Hoburne Owners App
Managing your holiday home has never been easier. The Hoburne Owners App puts everything you need in one convenient place and is available 24/7. From checking your bookings and viewing invoices to receiving park updates and announcements, it’s all at your fingertips, whenever you need it.
Peace of mind
As experts in holiday home letting, we understand all the important details, from legal responsibilities to safety regulations. When you let with Hoburne, we take care of the day-to-day letting tasks, making sure your property meets the latest standards, keeping your guests safe and you stress-free.
NB: Please do not assume your holiday home is being managed until you receive confirmation from us in writing. The cost of any checks that we arrange will be applied to your owners' account.
*Letting income is not guaranteed and will vary depending on demand, seasonality and property condition.
Frequently asked questions
How much could I offset towards my pitch fees?
While we can’t guarantee a specific amount each year, since it depends on factors like demand, seasonality, and holiday home grade, we’re fully committed to helping you offset as much of your running costs and pitch fees as possible.* Our dedicated team uses dynamic pricing to ensure your holiday home is competitively priced while still offering great value. And because our housekeeping, maintenance, and customer care teams are all in-house, we maintain consistently high standards that keep guests happy and bookings coming in.
How long is the agreement for?
Our managed letting agreement runs on a flexible rolling contract, giving you the freedom to let on your terms while we focus on maximising your booking potential. Each year, we’ll carry out an inspection to ensure your holiday home continues to meet our quality standards, and we’ll offer guidance on any improvements needed. A flexible rolling agreement means that you are able to end your agreement at any time, with 30 days written notice.
When do I get paid for my letting, and how?
Income from your holiday home bookings is added to your Hoburne account on a monthly basis. Your balance is then transferred to your bank account every quarter, making it easy to track your earnings and manage your finances.
What if something goes missing or gets damaged?
While it’s rare, we understand that occasional, things may accidentally get damaged or go missing. That’s why we’ve built a simple and fair process into your agreement, making it as hassle-free as possible to replace items on your behalf.
Angle-Right For items under £40, we’ll replace them at no cost to you.
Angle-Right For items between £40 and £180, we’ll arrange the replacement and invoice you afterwards.
Angle-Right If the cost exceeds £180, we’ll contact you first, wherever possible, to discuss the item and get your approval before moving forward, unless urgent. This approach ensures your property stays guest-ready, and provides full transparency so you know what to expect.
Can I book my holiday dates in advance?
Absolutely! Before we make your holiday home available for guest bookings each year, you’ll have the chance to reserve your own holiday dates using the Hoburne Owners App or via your sublet agreement. You can book as many or as few dates as you'd like. If you see an available date later in the year, you are of course more than welcome to book this yourself. Please see the T&Cs at the end of this guide for more information.
Do I need to have certain things in my holiday home?
Yes, to ensure guests have everything they need for a comfortable stay, we’ve created a standard inventory list of essential items, such as crockery, cutlery, and appliances. You’ll find the full list on page 7 of this guide. To make things easy, we offer a complete inventory package. We can order it on your behalf and set everything up in your holiday home, making the process completely hassle-free!
Everything you need to know
Important bits to know
Here is a bit more information about things to consider and be aware of when letting your holiday home. We want to ensure things are running smoothly, so if you have any questions, don’t hesitate to reach out to your park team.
Repairs
To keep your holiday home in excellent condition for you and your guests, occasional maintenance may be required. We aim to carry out any work as quickly and efficiently as possible, helping to minimise downtime and keep bookings on track. In terms of repair costs, we will follow the same steps as the damaged or missing items process mentioned previously in this guide. This process ensures your property stays in great shape, with no unexpected surprises.
Additional cleaning
We offer a wide range of additional housekeeping services to help keep your holiday home in top condition. This includes deep cleaning, carpet, mattress and upholstery cleaning, spring cleans, and exterior cleaning of your holiday home and decking.
If you’d like any of these services outside of our standard changeover clean, whether it's a one-off or seasonal refresh, just let us know and we’ll be happy to arrange it at an additional cost. Our team will also advise you if any of these services are necessary following an inspection, along with a clear breakdown of the costs involved.
Please note, we ask that if you’ve stayed in your holiday home, you ensure it is cleaned before your next guest arrives. This allows us to maintain our letting quality standards. Simply contact your park team to arrange this and be sure to give us as much notice as possible so we can schedule a member of the cleaning team in time.
Compliance
To keep your holiday home safe and ready for guests, there are a few important checks that need to be carried out regularly. These are the owner's responsibility to organise and maintain, but if you're unsure about any of these requirements or need help arranging them, our team is here to support you. We can also supply any of the necessary safety items, at an additional charge to cover the cost.
An electrical safety certificate, issued by a NICEIC or ECA registered electrician, is required every three years. We also ask that all electrical appliances are tested annually, with a valid Portable Appliance Test (PAT) certificate for each one.
If your holiday home uses gas, an annual Gas Safety Test must be completed by a qualified engineer.
To ensure guest safety, your holiday home must also be fitted with a smoke alarm, carbon monoxide detector, fire blanket, and a fire extinguisher (at least 1kg dry powder with an indicator dial), all of which should be checked at least once a year.
To ensure compliance, you need to maintain suitable insurance and inform your insurer that your holiday home is let through a managed letting scheme.
Pet-friendly
At Hoburne Holidays, we’re proud to be pet-friendly, because holidays are better when the whole family comes along, paws and all! Some of our holiday homes welcome pets, and you can choose whether or not yours does too. It’s entirely up to you.
If you have pets of your own that stay in your holiday home, we’ll list it as pet-friendly to ensure guests are aware. This helps us be considerate of those with allergies or sensitivities. Please note that we don’t allow any dog breeds listed under the Dangerous Dogs Act 1991. For full details, please see the T&Cs at the end of this guide.
Personal items
To help us keep your holiday home tidy and guest-ready, we kindly ask that you take any personal belongings with you when you leave. This not only prevents anything from being misplaced, but also ensures your guests have a clutter-free, comfortable space to enjoy during their stay.
Letting charges explained:
For the 2026 season, we will charge a commission of 22% + VAT on the total value of your booking. Please note, this may change thereafter with 30 days notice.
Please see below the cleaning and linen cost per booking, based on the number of bedrooms in the holiday home.
See the current Service Charges List for more details.
Please note, cleaning, maintenance, compliance checks and other fees are deducted as per the Service Charges List.
Inventory list
This inventory list details the items which you are required to provide during your holiday home managed letting period. Please contact your park team if you require further information.
*Items need to be matching white. **Depending on berth. †If you have decking.
This guide is for general information only and does not form part of your Sub-letting Agreement. Please refer to the Sub-letting Agreement and Schedules for full details of your rights and obligations. For more information call into Reception or email managed-letting@hoburne.com
