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HARVARD MEDICAL SCHOOL ADVANCED ACADEMIC ENGLISH LANGAUGE & COMMUNICATION SKILLS WORKSHOP SERIES
WORKSHOP {2 OF 4} WHO - FACILITATORS
WHEN AND WHERE
Benjamin Floman, Ed.M benjamin_floman@hms.harvard.edu
FRIDAY, OCTOBER 28TH • 7:30 AM EST • HMS ZOOM LINK: HTTPS://HARVARD.ZOOM.US/J/95584015182
Amy Gooden. Ed.D amy_cournoyer@hms.harvard.edu
WHAT, WHY, AND HOW CULTURE AND COMMUNICATION: LIVING & WORKING IN THE U.S. Why do small assumptions sometimes escalate into big misunderstandings? How can we avoid misreading each other? And are we all too hasty in jumping to judgement? This workshop promotes intercultural awareness as a means of avoiding inter-professional and interpersonal misunderstandings. It focuses on forms of diversity, from the different communicative styles that characterize individuals in all cultures (the rational, emotional, and intuitive styles), to differences between cultures with regard to time, courtesy, relationship building, respect for authority, tolerance of dissent, risk aversion, and other defining variables. Topics That Will Be Covered Include: • Discussing what culture is and some definitions • Elements and characteristics of culture • The meaning of intercultural competence • Benefits of improving cross-cultural communication in academic & professional settings • The obstacles to intercultural communication such as culture shock, culture clash, stereotypes and prejudices • Non-verbal behaviors and verbal behaviors • How to improve intercultural competence both at an individual and organizational level (suggesting, strategies, actions, and attitudes)
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