1 minute read
HLP Launches Commission System Upgrades
Peter Cobley
Finance Director
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Having held a series of high-profile financial roles across a variety of industries, Peter joined HLP from Personal Touch Financial Services where he was heavily involved in the refinancing and restructuring of the business.
NEWS FROM HLP
One of the biggest new projects completed this year was the unveiling of some key upgrades made to the HLP Commissions system, rolled out to our members during July.
The result of extensive development and listening to user feedback, the upgraded system is several months into usage and already receiving widespread acclaim from members across the Network.
Listening to member feedback We changed the way commission statements were viewed, in addition to introducing a number of small incremental improvements to make the entire process easier for members, offering greater flexibility and enhancing visibility of the payments themselves.
The enhancements included the ability to:
• Track your commissions on a case-by-case basis • Download commission statements on demand
• View missing cases • Give access for your admins and administrators Data On-demand The new upgraded Commissions system allows HLP members to get their commission statements whenever they wish, cases can be tracked in real time to view their status, and commission details visible as soon as they become available, rather than waiting for a weekly update.
Our new Commissions system uses Policy Numbers and Mortgage Roll Numbers to track each case, so going forward, these are the essential pieces of data that we ask members to input, in order to receive commission on the case, and enable tracking within the system.
Getting the best from the system We hope that members are becoming more familiar with the new system and the way it works, but if not, then we do have a handy video that talks through the key changes to the system, the new screens presented and an explanation of how it all works.
