Annual Report Hospitality House of Tulsa

A mission of

Hospitality, Inc.

ANNUAL REPORT MAY 2017

Philos Hospitality, Inc. DBA The Hospitality House of Tulsa is a 501(c)(3) non-profit organization that is funded solely through the generosity of guests, community supporters, corporations, churches and foundations. Your tax-exempt contributions allow The Hospitality House to provide hope, inspiration, and comfort to those facing personal and medical crisis.

TABLE OF CONTENTS A Letter from The Founder, CEO & Executive Director . . . . . . 1 2016 Year in Review . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Survey Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Statistics 2007 to 2016 . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rebecca and Max Story . . . . . . . . . . . . . . . . . . . . . . . . .5 Hospital Referrals and Families Served . . . . . . . . . . . . . . .6 Who Ensured Our Guests Had Shelter . . . . . . . . . . . . . . . .7 Expenses and Revenue . . . . . . . . . . . . . . . . . . . . . . . . .8 Statements of Financial Position . . . . . . . . . . . . . . . . . . .9 Statements of Activities . . . . . . . . . . . . . . . . . . . . . . . 10 Donna and Russell Family Story . . . . . . . . . . . . . . . . . . 11 Giving Societies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Melissa and Kirk Family Story . . . . . . . . . . . . . . . . . . . . 13 County Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Board Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Counsel to the Board . . . . . . . . . . . . . . . . . . . . . . . . . 16

A mission of Philos Hospitality, Inc.

Dear Friends, Share with the Lord’s people who are in need. Practice hospitality.

This verse from Romans 12:13 has been the cornerstone of our mission and vision since we opened our doors in 2006. As we celebrate our 10th year of serving families facing a medical crisis away from home, we are humbled by how God has used so many people in big ways and small to meet so many needs. Thank you for your continued support. It means so much to the families who receive your compassionate shelter, nutritional meals, prayers of hope and healing, and volunteer presence during their difficult crisis.

The year 2016, has marked multiple tremendous crises for the State of Oklahoma with healthcare being one of the greatest challenges. In looking at the national impact of healthcare reform, along with the State of Oklahoma budget cuts, Oklahoma rural families have taken a huge blow in their ability to have access to healthcare. Presently, 42 Oklahoma rural hospitals are at risk of closing, with nine of those already declaring bankruptcy. Five have already closed. The impact of this to the mission of Hospitality House will mean that thousands of more patients and their caregiving family members will be triaged and transported to a metro area hospital in our state.

This crisis prompted metro hospital leaders to contact us about expanding our mission to more locations, more communities, and to utilize a variety of models. In response to one of the calls for immediate assistance with family lodging, we opened our first innovative Hotel Extension Program within the DoubleTree Hotel at Warren Place for Saint Francis Hospital families. By providing 10 guaranteed rooms every night of the year we were able to serve 679 people there last year. In just one year, we doubled the number of families served from 459 families in 2015, to 966 families in 2016. Faithful donors and volunteers will make it possible to serve even more families this year.

Thank You for Your Support,

Toni Moore President & CEO, Philos Hospitality, Inc.

A mission of Philos Hospitality, Inc.

Rick Wheeler Executive Director, Hospitality House of Tulsa

2016 YEAR IN REVIEW SERVICE IMPACT

1,251

5,420

4,491

Individuals Slept at HHT & The Hotel Extension

Generous Volunteers Hours

Evening Meal Served to Families

75%

17%

8% Retains and trains qualified staff and volunteers to expand our mission

Directly serves today's families

Communicates and attracts more donors like you to serve tomorrow’s families

Sleep Improved at the Hotel Extension Program 60% 52%

49%

50% 40%

% of Guests

40% 30% 20% 10% 0%

15%

15% 11%

7%

0–1

7%

2–3

3–4

5–6

7–8

4% 9–10

Hours of Sleep

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“

“

STAYING AT HOSPITALITY HOUSE OF TULSA TO REST FOR 5-8 HOURS WAS CRITICAL TO HELPING MY SISTER RECOVER. THIS WAS TRULY A BLESSING FROM GOD.”

Sleep Improved in Family Suites

60% 50% 43%

41%

% of Guests

40% 33% 30%

27% 22%

20% 10% 0%

12%

9% 1% 0–1

4% 2–3

3% 3–4

5–6

7–8

3%

9–10

Hours of Sleep

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STATISTICS 2007–2016 2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

Number of Family Suites

7

7

7

7

13

13

13

13

13

23

Percentage of Occupancy

by Apartment

95%

97%

98%

95%

91%

89%

89%

88%

86%

82%

Percentage of Occupancy in Hotel Extension Program

75%

Total Number of Individuals

534

478

553

550

745

967

958

1,116

1,178

2,091

Individuals Served in Overnight Rooms

534

478

553

550

721

833

849

885

1,070

1,251

Individuals Served through the Day Room

N/A

N/A

N/A

N/A

16

78

69

231

108

125

Individuals Served through Hotel Extension Program

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

679

Individuals Served through Team Tyman—trans assistance

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

36

Total Number of Families Served

187

188

207

202

248

400

382

543

459

966

Individuals Served in Overnight Rooms

187

188

207

202

232

322

326

366

389

561

Individuals Served through the Day Room

N/A

N/A

N/A

N/A

16

78

69

177

70

92

Individuals Served through Hotel Extension Program

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

284

Individuals Served through Team Tyman—trans assistance

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

29

Average Number of Families on Waiting List

10

14

10

13

19

16

15

16

22

14

Families Not Served (No overnight room available when needed)

192

239

206

303

323

344

512

411

457

373

Families Requesting Prayer Support

166

143

184

193

215

287

342

351

442

657

2,427

2,977

3,446

3,559

5,801

8,450

8,530

7,447

4,774

4,491

197

221

465

783

586

277

332

180

119

88

-

-

3,024

7,440

6,610

5,357

5,210

5,826

5,338

5,420

Evening Meals Served Total Number of Volunteers Total Number of Volunteer Hours

Q: Does Hospitality House of Tulsa serve patient families from more than one hospital?

Q: What makes Hospitality House of Tulsa different from other medical lodging charities?

A: Hospitality House has a very unique vision which speaks to offering Boundless Hospitality to families in medical crisis. We serve families in medical crisis regardless of which hospital they are receiving care from.

We currently receive referrals from and serve all 14 Tulsa area hospitals.

A: Because Hospitality House’s vision is focused on Boundless Hospitality we serve both adult and pediatric patient families.

Ronald McDonald House Charities does an amazing job serving family members of pediatric patient families. However, when the patient is older than 19 years, Hospitality House of Tulsa serves as the only haven for adult patient families in Tulsa.

A mission of Philos Hospitality, Inc.

Q: As a faith-based non-profit, do you only serve families of just one faith or religion?

A: Our Doors Are Open — The Hospitality House ofTulsa is a faith-based organization that desires to serve all families in need during a medical crisis regardless of religious preference or background. We believe that true Biblical hospitality, Hakhnasat-Orhim in the Hebrew, and PhiloXenia in the Greek, is practiced by God’s people toward everyone as they pass through a community in need of lodging and food.

4

REBECCA & MAX Montgomery County, Kansas Meet the Hedges family from Kansas. One February, their lives changed drastically. Rebecca was out of town working when she received a call from her neighbor to tell her that her husband was being life-flighted to a hospital in Tulsa. Her husband was burned in an explosion at work. Rebecca was a wreck with her husband being flown over four hours away from home. She came to Tulsa and said:

“We were very blessed to stay at the Hospitality House of Tulsa. At Hospitality House of Tulsa, we had a very nice room that was close to the hospital. I loved that security would take us to the hospital and bring us back. The Hospitality House of Tulsa staff is wonderful and very caring. They always ask how my husband is and encourage me. We just love them and are blessed to be here. God bless everyone involved with the running of the Hospitality House. We love you all like family.”

Rebecca came to Tulsa with her adult daughter who says, “We can never thank you all enough for what you have done for us. What it has meant for us is peace of mind.” Because of the services of Hospitality House of Tulsa, Rebecca was able to focus on her husband's health and not worry about where they were going to stay or how they could afford to eat.

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HOSPITAL REFERRALS AND FAMILIES SERVED Reflects Guests Served in Over-Night Suites Only — 2013–2016 Years

2013

2014

2015

2016

Families Referred

Families Served

% Served

Families Referred

Families Served

% Served

Families Referred

Families Served

% Served

Families Referred

Families Served

% Served

Hillcrest Medical Center

486

193

40%

366

169

46%

304

126

41%

314

161

51%

Oklahoma Heart Institute

69

34

49%

164

69

42%

208

77

37%

122

65

53%

Kaiser Rehab

9

3

33%

6

4

67%

2

1

50%

13

11

85%

Select Specialty

8

2

25%

9

5

56%

19

11

58%

19

8

42%

Hillcrest South Hospital

1

1

100%

3

2

67%

5

2

40%

2

2

100%

Saint Francis Hospital

66

20

30%

62

24

39%

85

31

36%

405

297

73%

Saint Francis South

0

0

0%

0

0

0%

0

0

0%

0

0

0%

102

36

35%

146

65

45%

150

65

43%

68

39

57%

Continuous Care

0

0

0%

0

0

0%

0

0

0%

0

0

0%

OSU Medical Center

51

17

33%

40

12

30%

50

24

48%

40

21

53%

Post Acute Medical Specialty

0

0

0%

0

0

0%

0

0

0%

6

5

83%

Cancer Treatment Centers of America

12

2

17%

4

2

50%

2

0

0%

1

1

100%

Oklahoma Cancer Specialty & Research Institute

0

0

0%

8

3

38%

5

0

0%

7

4

57%

Oklahoma Surgical Hospital

1

0

0%

2

1

50%

8

2

25%

0

0

0%

Laureate Psychiatric Hospital

0

0

0%

4

2

50%

2

0

0%

10

1

10%

Shadow Mountain Behavioral Health

5

0

0%

2

1

50%

9

3

33%

2

0

0%

Other (includes Oklahoma Neurospecialties; Davita Dialysis; Tulsa Spine and Spcialty; Parksie: Meadowbrook; Jenks Hyperbaric, etc.)

23

16

70%

34

9

26%

5

4

80%

13

5

38%

Totals

833

324

39%

850

368

43%

854

346

41%

1022

620

61%

Hospitals Served

St. John Medical Center

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WHO ENSURED OUR GUESTS HAD SHELTER Churches: 3.0% Corporations: 11.0%

Individuals: 28.0%

Foundations: 58.0%

Medical Crises That Bring Families to HHT 20

0 Neo Natal

20%

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Heart

18%

Surgery

13%

Burn or Accident

12%

Cancer

10%

Illness

9%

Other

1%

7

EXPENSES AND REVENUE 990 FY 2015

17% 8% 75%

PROGRAM

ADMINISTRATIVE

FUNDRAISING

View the full 990 at www.guidestar.org

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DONNA AND RUSSELL Sallisaw, Oklahoma Russel and his wife, Donna, drove 100 miles from Sallisaw, Oklahoma for treatment in Tulsa. Russell is a paraplegic and is wheelchair bound. His hips were in pain, and doctors told him he needed treatments, which were only offered in Tulsa. Sliding in and out of his van three days a week to travel to Tulsa, would have been counterproductive to his physical therapy. As past guests, they knew about Hospitality House of Tulsa. Donna, acknowledges the high level of stress with medical issues, but getting to stay at a place like Hospitality House of Tulsa, has greatly reduced her stress level. She is delighted that, because they found medical lodging, meals and support with Hospitality House of Tulsa, she and Russell can focus on Russell’s healing and getting him the care he needs.

"Something that could have been a real burden to us has been a blessing," said Donna.

Russell commented, "We think it’s truly a blessing; we Thank God in our prayers."

See Russell & Donna's story on Fox23 News: http://www.fox23.com/news/fundraiser-set-for-hospitality-house-of-tulsa/512713794

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Hospitality House of Tulsa, Inc.

Statements Financial Position STATEMENTS OF ofFINANCIAL POSITION December 31, 2015 and 2014

DECEMBER 31, 2015 AND 2014

Assets Cash and Cash Equivalents Pledges Receivable Prepaid Expenses Cash Restricted for Future Periods Beneficial Interest in Assets Held by Others Property and Equipment, net Land, Building & Improvements Office Furniture & Equipment Less: Accumulated Depreciation Property and Equipment, net Total Assets Liabilities and Net Assets Liabilities Accrued Liabilities Net Assets: Unrestricted Temporarily Restricted Total Net Assets Total Liabilities and Net Assets

2015

2014

$157,708 300,043 4,586 205,194 7,039

$181,123 419,392 4,262 205,194 7,205

442,046 102,114 544,160 (273,567) 270,593 $945,163

439,951 97,714 537,665 (225,508) 312,157 $1,129,333

$20,384

$13,929

426,404 498,375 924,779 $945,163

498,729 616,675 1,115,404 $1,129,333

A mission of Philos Hospitality, Inc.

2 See Accompanying Notes to Financial Statements

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Hospitality House of Tulsa, Inc. Statements of Activities For the Years Ended December 31, 2015 and 2014

STATEMENTS OF ACTIVITIES

FOR THE YEARS ENDED DECEMBER 31, 2015 AND 2014

2015

Change in Unrestricted Net Assets Public Support Contributions & Grants In-kind Contributions Special Events Net Assets Released From Restrictions Total Public Support

2014

$178,659 7,180 142,753 134,922 463,514

$212,041 11,135 96,684 159,152 479,012

Revenue Investment Income Realized/Unrealized Gain (Loss) on Investments Total Revenue Total Public Support and Revenue

547 (166) 381 463,895

700 359 1,059 480,071

Expenses Program Expenses Management & Administrative Expenses Fundraising Expenses Total Expenses Change in Unrestricted Net Assets

390,692 85,626 59,902 536,220 (72,325)

364,483 82,430 45,498 492,411 (12,340)

3,000 13,622 (134,922) (118,300)

9,465 13,083 (159,152) (136,604)

(190,625) 1,115,404 $924,779

(148,944) 1,264,348 $1,115,404

Change in Temporarily Restricted Net Assets Contributions In-kind Contributions Satisfaction of program restrictions Change in Temporarily Restricted Net Assets Change in Net Assets Net Assets at Beginning of Year Net Assets at End of Year

3 See Accompanying Notes to Financial Statements A mission of Philos Hospitality, Inc.

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GIVING SOCIETIES Some people see a closed door and turn away, Others see a closed door, try the knob If it doesn't open, they turn away.

Still others see a closed door, try the knob, If it doesn't open, they find a key, If the key doesn't fit, they turn away.

A rare few see a closed door, try the knob, If it doesn't open, they find a key, If the key doesn't fit, They make one.

-Author Unknown

CARE KEEPERS Just as the pineapple is the symbol of hospitality, our Care Keepers symbolize the compassion and hope that Hospitality House of Tulsa offers to all the guests who come to us for shelter, meals, travel assistance and spiritual support. Thank you!

Page Cole Charles & Sally Daniels Mark Delaney Kneale Ewing Ralph & Darlene Fagin Brent Harris John & Cheryl Herndon

Jim & Debbie Barbe Gary & Donna Dundee Darlene & Ralph Fagin Robbie & Brooke Gage Eugenia Hensen David & Susie Hentschel Jerry & Phyllis Hudson Michael K. & Sherrie Hulse Andrew & Belinda Love Clay & Toni Moore Martin & Bonnie Rinehart Ron & Julie Sumner Jeff & Karen Warren John & Bonita Watts

Rodney Jones Sean & Angela Kouplen Bob & Janet Lawson Andrew & Belinda Love Tracy Mantovani Vit & Galina Michka Clay & Toni Moore Wes & Kristin Pebsworth Duane & Margaret Ratliff Matthew & Rhonda McDaniel Shelby Robertson James Ryan Kim Scott Ron & Julie Sumner Dave Thompson Glen & Kay Thompson Brian & Ashley Wagnon Tim & LaDonna Wipf Cheryl Wright Erik & Keri Akers

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Adam, newborn

Adam, healthy, age 2

MELISSA AND KIRK Delaware County Meet Melissa and Kirk, a proud new mom and dad from Delaware County. They had their baby boy, Adam, at just 34 weeks into the pregnancy. Baby Adam was admitted to the Hillcrest Neonatal Intensive Care Unit. His second day in the world, he quit breathing six times. His parents were terrified. Melissa said, “My husband and I both prayed harder than we’ve ever prayed before.” After more than a month in Tulsa at the NICU, Melissa and Kirk were able to take Adam home. Melissa wrote: “God knows what he is doing. We are so thankful the Hospitality House has provided us a place to come and relax. It’s home away from home. The staff here are very friendly and welcoming. Words cannot express how thankful we are!”

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COUNTY IMPACT Since opening our doors in 2006, The Hospitality House of Tulsa has served over 3,780 families from all 77 counties in Oklahoma, 47 states and districts in the U.S and 7 foreign countries.

2016 Top Counties Served Mayes County: 94 Pryor: 35 Cherokee County: 83 Tahlequah: 72 Delaware County: 68 Grove: 36 Okmulgee County: 53 Okmulgee: 36 Henryetta: 24 Pittsburgh County: 46 McAlester: 29 Payne County: 45 Cushing: 35 Stillwater: 19 Rogers County: 44 Claremore: 29 Washington County: 35 Bartlesville: 22 Ottawa County: 21 Miami: 22

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BOARD Philos Hospitality, Inc. Hospitality House of Tulsa Hospitality House Board of Trustees Regional Advisory Board of Greater OKC Regional Advisory Board Sean Kouplen Randy DuBois Regent Bank Chairman & CEO

Retired CEO GlobalHealth Physicians

Wes Pebsworth GableGotwals Attorney

Joe Neely Retired CEO Hillcrest South Health Systems

Darrell Byrd Property Arts, LLC Owner & Architect

Mike Hulse Premier Advisors Group Managing Partner

Preston Smith Preston Smith, PLLC, CPAs Owner & CPA

Jennifer Calvert OSU Medical Center Chief Operating Officer

Brent Harris Family & Children’s Services Chief Information Officer

Belinda Love Community Volunteer

Kelisha Fipps ARVEST Private Bank Private Banking Officer Andy Taylor Arrow Heights Baptist Church Senior Pastor David Thompson GlobalHealth, Inc. SVP, Chief Operating Officer Rowdy Anthony OU Medical Center - OKC AVP Emergency Trauma Services

Rodrick Johns Blue Cross Blue Shield of OK Unit Manager, Network Mgmt Rodney James Daniels & Daniels Construction Vice President

Kris Wallace OU Medical Center Chief Operating Officer Wins Mathew Integris Health System System Director of Physician Recruitment

Hospitality House of Greater Muskogee Regional Advisory Board David A. Burris Saint Paul United Methodist Church Senior Pastor Darci Kent Regal Signs Co-Owner/Graphic Artist

EXECUTIVE STAFF Rick Wheeler Executive Director - Tulsa

Toni Moore, President & CEO Philos Hospitality, Inc.

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COUNSEL TO THE BOARD G. Les Austin Cypress Energy Partners Vice President & CFO

Marty Rinehart Retired Executive Matrix Services Company

Dan Beirute, JD Law Offices of Dan Beirute Attorney

Dr. Kent Towsley Retired General Surgeon Hillcrest Healthcare System

John Buck Tulsa Fire Department Firefighter & Cancer Survivor

Kevin Willson Montecito Investments, Inc. President

Brooke Gage Self Employed Licensed Professional Counselor

LaWanna Halstead, Vice President Quality & Clinical Initiatives Oklahoma Hospital Association

Bob Green Retired Senior Pastor Arrow Heights Baptist Church

Dee Renshaw, CEO Hillcrest Henryetta Hospital

Randy Hamil St. John Medical Center Corporate VP Revenue Cycle Mary Jo Richards Oklahoma Society of Clinical Oncology Executive Director

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Schuyler Steelberg Medical Director Cherokee National Health Services Douglas Weaver, CEO Hillcrest Pryor Tony Young, CEO Saint Francis Regional Hospital

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918-794-0088 | HHTULSA.ORG 1135 S VICTOR AVENUE TULSA, OK 74104

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