HOUSING
Four Mile Ranch Poised for Development P. 19
MANUFACTURING
Hyperloop by Swisspod Technologies Shows “Fifth Mode” P. 36

HOUSING
Four Mile Ranch Poised for Development P. 19
Hyperloop by Swisspod Technologies Shows “Fifth Mode” P. 36
FOUNDER, COLORADO MEDIA GROUP & EXECUTIVE PUBLISHER, SO. CO. BUSINESS FORUM & DIGEST
Dirk R. Hobbs dhobbs@coloradomediagroup.com
MANAGING EDITOR
Lee Harper lharper@coloradomediagroup.com
SENIOR COPY EDITOR
Rhonda Van Pelt info@coloradomediagroup.com
CREATIVE DIRECTOR
Christopher Tombaugh ctombaugh@coloradomediagroup.com
SENIOR GRAPHIC DESIGNER
Geraldine Villanueva gvillanueva@coloradomediagroup.com
DIRECTOR OF MEDIA SALES & PARTNERSHIPS
Jeff Mohrfeld jmohrfeld@coloradomediagroup.com
STUDIO NARRATOR/BUSINESS DIGEST WEEKLY Rachael Plath
SENIOR WRITERS
Pam Bales, Jeanne Davant, Warren Epstein & Wayne Heilman
STAFF WRITERS
Emilie Hagopian, Keri Kahn, Lucy Richardson & Tiffany Underwood
CONTRIBUTING WRITERS
Colorado Springs Utilities, William Craighead, Ph.D., UCCS Economic Forum , Rick Crandall, Dawn Dawson, Aikta Marcoulier, Meghan McGuire, COP, MS , Frances Padilla & Lola Woloch, CEO, SC Women’s Chamber of Commerce
SOCODIGEST.COM WEB TEAM
Sterling McMannis & Emilie Hagopian
STRATEGIC MEDIA & PRODUCTION PARTNERS
KKTV 11 NEWS & Salem Media AM1460/101.1FM
The rumblings of Space Command (SPACECOM) moving from Peterson Space Force Base in Colorado Springs to Redstone Arsenal in Huntsville, Alabama is gaining a head of steam.
Congressional Armed Services Committee member Mike Rogers (R-AL), Senate Armed Services Committee member Tommy Tuberville (R-AL), and Congressman and Appropriations Committee member Dale Strong (R-AL) are lobbying strongly for SPACECOM’s move. Congressman Mike Rogers withheld funding for SPACECOM during the last session, anticipating Trump’s reelection and favorable negotiations once the new president is installed into office in January 2025.
At the present time, there is more speculation about how this will play out and the long-term impacts, than the facts. However, there is little doubt that the conversation is alive and well on Capitol Hill and will be presented for formal action after President Trump is inaugurated.
Colorado Senator John Hickenlooper and outgoing Colorado Congressman Doug Lamborn have both made statements in support of SPACECOM’s continued presence in Colorado, citing national security readiness as a primary concern. Colorado Springs Mayor Yemi Mobolade and several El Paso County commissioners have echoed the belief that no move is necessary.
While the cost of relocation, national security/ combat readiness and the proximity to five active and strategic installations make an obvious argument against a SPACECOM move, other factors are in play.
Negotiations should be addressed with gravitas and significant business, economic, national security and strategic insights by Colorado’s elected, economic and military leadership. Arguments attached to mere sentiment, broad strokes about readiness, and hyper-local economiconly concerns will not win the day. The folks in Alabama will come to the table with a convincing and robust argument.
The annual economic impact SPACECOM has here in Colorado is estimated to be $450 million annually. Approximately 1,700 employees (plus family members) would also be affected.
SPACECOM timeline:
• 1985 - SPACECOM created to coordinate military forces in space and other combatant commands.
• 2002 - SPACECOM disestablished and merged with U.S. Strategic Command.
• 2019 - SPACECOM re-established with a new emphasis on the space warfighting domain. Initially set up in Colorado Springs.
• 2021 – One week before Inauguration Day (and President Trump leaving office), Huntsville, Alabama announced as preferred new home of SPACECOM.
• 2023 - SPACECOM is fully operational and integrated. General James H. Dickinson, Commander of the U.S. Space Command, successful in convincing President Joe Biden SPACECOM should remain in COS.
• 2024 – President-elect Trump said to be considering moving SPACECOM to Huntsville.
• 2025 - ?
While reporting suggests President Trump will overturn the decision and move SPACECOM to Alabama, as of now it remains just that — speculation. The So. Colorado Business Digest is calling on our Colorado delegation to put forth an incontestable plan for keeping SPACECOM in Colorado Springs.
Dirk R. Hobbs, Founder & Executive Publisher
Colorado Media Group, Inc.
Contents / November/December 2024
8 Cross-Culture, CounterCulture and Chiles Contribute to Pueblo’s Appeal
Steel may have launched this town in the 1880s but the land (and water) had attracted indigenous people for centuries before. Read a bit about the history, and far more on the current business climate, of the biggest small town in Southern Colorado.
BY WARREN EPSTEIN
12 SBDCs Help Small Businesses Succeed
Small Business Development Centers centers offer training workshops, inperson events and on-demand webinars to help startups and existing businesses grow. But at the heart of each these programs is a group of small business navigators — the first point of contact for entrepreneurs and small-business owners.
BY JEANNE DAVANT
28 Military Veterans are Important to Colorado’s Economy
Historically, military veterans are more likely to start a small business than non-veterans, according to the authors. Detailed here are some of the programs offered by the Small Business Administration to help those business entrepreneurs succeed and grow.
BY AIKTA MARCOULIER AND FRANCES PADILLA, CONTRIBUTOR
16 PEDCO has Plans for Pueblo’s Industries
In 40 years, the Pueblo Economic Development Corp. has created incentive programs to attract primary job creation. Read more on this group’s accomplishments so far, and goals for the future.
BY PAM BALES
20 Demand for Colorado
Springs Commercial Real Estate Remains Steady
Real estate experts are cautiously optimistic about the coming year. However, vacancy rates in the office sector are near historic highs and are expected to remain that way.
BY JEANNE DAVANT
21 Your Rates — Major Energy Projects are Underway to Preserve Service Reliability
The rates customers pay fund critical efforts such as battery energy storage, new transmission lines and expanded natural gas generation. Read more about these programs as Springs Utilities prepares for more infrastructure improvements.
BY COLORADO SPRINGS UTILITIES
22 NCC: Writing Paper Checks is not Safe
You may not be aware that writing paper checks discloses information that criminals can use easily to empty your bank account—or worse, if you have overdraft privileges. This is because every check you write has your account number on it. All a forger needs are your bank routing number (public information), your name (also public) and your checking account number.
BY RICK CRANDALL, CONTRIBUTOR
24 Professionals on the Rise
Get to know some of those people in the region who have made leaps in their careers. This is where The Digest celebrates the achievements of Southern Colorado’s workforce.
26 Pueblo’s Top Employers
According to the City of Pueblo, they host 17 companies with more than 200 employees. Here is the round up of those entities and some quick details on them.
BY WAYNE HEILMAN
30 Where Colorado’s Growth is Headed
Colorado is growing fast, for certain. But it’s also getting older. Those who were part of the astronomical growth in Douglas County will have finished raising their children and turned 65 soon. A trend that will replicate across the state. What does all that change mean for Colorado?
BY DR. WILLIAM CRAIGHEAD
34 Pueblo’s Annual Chile and Frijoles Festival
Although the 30th annual event experienced a slight dip in attendance due to weather, the impressive crowd still numbered approximately 30,000. Also on the uptick: the chile brand awareness, sales for local growers and vendor interest in the festival.
BY TIFFANY UNDERWOOD
35 Advancing Cyber Literacy and Career Paths with C Cubed Training
Their mission focuses on enhancing computer literacy and providing cybersecurity training for underserved populations in Southern Colorado. C Cubed hopes to establish Pueblo as a major location for cybersecurity education, targeting skills such as ethical hacking, AI and robotics to bridge the tech education gap in the region. BY TIFFANY UNDERWOOD
38 The Importance of Planning for your Future
The future requires a good plan, one that will incorporate both asset location and asset allocation. By understanding taxadvantaged accounts like tax-deferred employee-sponsored plans — such as a 401(k), 403(b) or a governmental 457(b), or an individual retirement account (IRA) and tax free (Roth QRP and Roth IRA) — you can help maximize your investment returns while minimizing your tax burden.
BY MEGHAN MCGUIRE, COP, MS, CONTRIBUTOR
Comcast RISE is supporting the growth of small businesses and entrepreneurs committed to uplifting their local communities. The program is built to help businesses and their communities thrive, with a focus on economic growth. This year, Comcast RISE has awarded 500 recipients in five regions, including 100 in Southern Colorado. These grant packages include business consultation services, educational resources, monetary grants, creative production, media schedules, and technology makeovers.
14,000
Now in its fourth year, Comcast RISE celebrates supporting a total of 14,000 small business owners with tech services, marketing resources, and millions of dollars in grants.
Visit ComcastRISE.com for more information.
1,410 $140M
Entrepreneurs in 1,410 cities across 38 states have been selected as Comcast RISE recipients.
Comcast RISE awarded over $140 million in monetary, marketing, and technology grants.
According to Westword, a Colorado CBD company must pay $225,000 as part of a settlement with the state attorney general involving misleading product claims, improper age verification and misinformation about supporting nonprofit organizations.
The hemp-derived CBD company, Bee’s Knees, has a storefront and online retail operation based in Pueblo. According to the story, the AG said Bee’s Knees (which started in 2019) has made “several misrepresentations” to wholesale and retail customers “regarding the source, chain of custody, and quality of its products.”
The report said, “Bee’s Knees allegedly misled buyers with false information about the hemp used to make its CBD products, advertising that its source material came from
a licensed hemp farm or source approved by the Colorado Department of Public Health and Environment.” But, the settlement with the AG asserts that the retailer “does not possess valid government issued permits or licenses, COAs, or chainof-custody documentation to confirm the source of those products.”
The settlement also claims that Bee’s Knees was “falsely associated with three nonprofit organizations” and “sold products that should be kept away from children” online without an age-verification system.
The AG’s office determined it had grounds to pursue Bee’s Knees for violating the Colorado Consumer Protection Act, which Bee’s Knees denies. Despite that, the retailer has made changes to its website to comply with the settlement complaints.
In November, U.S. Senators John Hickenlooper and Michael Bennet celebrated the Environmental Protection Agency’s (EPA) announcement of over $500,000 in Bipartisan Infrastructure Law (BIL) funding to reduce pollution across Colorado. Specifically, the funding is for the Colorado Department of Public Health and the Environment to partner with the Colorado Green Business Network to support businesses as they fight pollution in local communities.
“Preventing pollution starts at the local level. Our businesses already know the importance of reducing waste, increasing energy efficiency, and emitting less,” says Hickenlooper in a press release. “Now, our BIL is helping make it all easier and more cost effective!”
“I’m pleased that the Colorado Department of Public Health and the Environment will be able to harness this funding from the Bipartisan Infrastructure Law to help businesses across our state prevent pollution, avoid waste, and lower their energy costs,” adds Bennet.
The funding comes after Hickenlooper and Bennet welcomed over $325 million in federal funding for Colorado to reduce pollution earlier this year. The latest funding is from the EPA’s Pollution Prevention (P2) grant program, which targets pollution at the source to better manage waste and protect communities from exposure to toxic chemicals and conserving natural resources. More information on the selected projects is available here
Venu Holding Corp., which owns Boot Barn Hall at Bourbon Brothers, has announced a new partnership for the venue at 13071 Bass Pro Drive in north Colorado Springs.
Automotive powerhouse Phil Long Dealerships is collaborating with Venu to continue delivering live music at Phil Long Music Hall at Bourbon Brothers.
“The partnership between Venu and Phil Long may not appear obvious at first glance,” says Kevin Shaughnessy, Phil Long president and CEO.
“Our commitment with Venu is built on a mutual desire to connect people, and we are proud to have Phil Long Music Hall be a vibrant gathering space that enriches lives through the power of shared experiences.”
The hall, which opened in 2019, can host 1,500 fans.
“We are thrilled to partner with Phil Long Dealerships, an iconic brand that shares our deep commitment to the Colorado community,” says JW Roth, Venu’s founder, chairman and CEO.
For more information: phillongmusichall.com
This fall, the Colorado Tourism Office (CTO), Atlas Obscura and Blue Apron released a first-of-its-kind collaboration, teaming up to champion Colorado food with travelers and foodies across the nation. The collaboration culminates in an exclusive Blue Apron recipe crafted by Colorado-based Food Network celebrity Chef Brother Luck.
“We’re thrilled to partner with Blue Apron and Atlas Obscura to bring a taste of Colorado’s vibrant culinary scene to a national audience,” says Timothy Wolfe, director of the Colorado Tourism Office, in a press release. “This collaboration not only highlights the exceptional talent of Colorado chefs like Brother Luck, but it also showcases the rich diversity of ingredients and cultural influences that make the state's food scene truly unique.”
Over the last decade, Colorado’s culinary scene has been on a highspeed trajectory, racking up Michelin Stars and James Beard awards, attracting celebrity chefs and sparking paradigmshifting restaurant trends.
Atlas Obscura took notice. After all, the media brand has built a name for itself by covering underthe-radar destinations.
Chef Brother Luck is one of the Southwest’s most well-known celebrity chefs. He’s opened three critically acclaimed Colorado restaurants — including 1118 and Four by Brother Luck — and has appeared on Beat Bobby Flay, Top Chef: Colorado, and Chopped. Luck’s culinary journey is a testament
to triumph over adversity, resilience and the transformative influence of food and he is a fervent advocate for mental health, leveraging his platform to raise awareness and extend support to those navigating similar challenges. “Colorado is a hub; we’re in
Allegiant Travel Co. has added 44 nonstop routes, including 11 from three new cities: Colorado Springs; Gulf Shores, Alabama; and Columbia, South Carolina.
“We are thrilled to announce the arrival of Allegiant in our market,” says Greg Phillips, director of aviation for the Colorado Springs Airport.
“Our community has long expressed a desire for convenient and low-cost travel options to Florida, Southern California, and other avenues to Phoenix. Now, with our new partners at Allegiant, that wish is coming true, opening new possibilities for adventure and connection for our community and the surrounding areas.”
The new Colorado Springs routes:
• Phoenix/Mesa, Arizona, beginning
Feb. 12 with one-way fares as low as $49.
• Santa Ana/Orange County, California, beginning Feb. 13 with one-way fares as low as $59.
• St. Petersburg/Tampa, Florida, beginning Feb. 14 with one-way fares as low as $69.
Seats and dates are limited, and fares are not available on all flights.
Flights must be purchased by Nov. 20, 2024, for travel by July 25, 2025. Prices include taxes, carrier charges and government fees. Fare rules, routes and schedules are subject to change without notice. Optional baggage charges and additional restrictions may apply.
See allegiant.com for more information.
the middle of the country, at this crossroads of various cultures, and there are so many young chefs here who are just getting started,” says Luck in the release. “Our food scene is so diverse, and it’s just going to keep growing.”
Cover: Region Profile
BY WARREN EPSTEIN
The aroma hits you before you see it. That sweet scent from rolling chile roasters wafts down Union Avenue during the annual Pueblo Chile & Frijoles Festival. Steel may power this city. Water may provide the fun. But it’s the chile pepper that feeds the soul of Puebloans and nearly all who visit.
“In Pueblo, we put green chili on our mashed potatoes on Thanksgiving,” Mayor Heather Graham says with a laugh.
With a reputation as a gritty lunch-bucket town, a steel mill still dominating its skyline, why should Pueblo — a city of about 110,000 people — be considered as a place to live, start a business or visit as a tourist?
Well, it’s a lot more than the hot chiles.
“It’s our culture,” Mayor Graham says without hesitation.
That rich culture is on full display
during Pueblo’s major fairs and festivals. The Colorado State Fair and Rodeo, which runs August through Labor Day, attracts about 500,000 annually from throughout the Front Range and beyond.
Taking place in the dusty cattlefilled fairgrounds, the fair certainly stands as one of the hottest (in temperature and popularity) events in the state. When the weather starts to cool (the third weekend after Labor Day) and the farmers truck in their harvest, about 150,000 people flock to the aforementioned Chile & Frijoles Festival in downtown Pueblo.
This land has been attracting diverse peoples for centuries. Even before Europeans arrived, the area now called Pueblo was a crossroads that Apache, Arapaho, Cheyenne, Comanche, Kiowa, Pawnee and Ute peoples frequented.
Western expansion and William
Jackson Palmer’s railroad brought industry and, in 1881, the Colorado Coal & Iron Co. started feeding the steel needed for the tracks as well as providing coal to be shipped on the trains.
Immigrants from throughout Europe and Mexico flocked to Pueblo to work the steel mill. It’s telling that the mill published its original instructional manuals in 25 languages or dialects.
“We were multicultural before it was a trendy thing to be,” says Jeff Shaw, president of Pueblo’s Economic Development Corporation [PEDCO].
Steel and multiculturalism remain essential to what drives Pueblo. The other element is water.
After a devastating flood in 1921, engineers changed the path of the Arkansas River so that downtown would be safe, and in 1930, began construction on a dam, which would create Lake Pueblo.
Today, Lake Pueblo State Park
is Colorado’s most-visited state park, attracting about three million visitors annually. Boaters, anglers, campers, hikers and mountain bikers flock to this huge lake, surrounded by beaches, marinas and cliffs.
The 1921 flood also prompted the creation of a massive Arkansas River levee, labeled by the Pueblo Chieftain newspaper as “the greatest engineering feat of the West.” In the 1970s, students from Southern Colorado State College (now Colorado State University-Pueblo) started sneaking out and painting graffiti on the levee walls.
Eventually, city officials embraced the sometimes artistic works of vandalism. Now, boasting work by students, community members and professional artists, the three-milelong Levee Mural Project has been certified by Guinness as the world’s longest painting.
In November of 1995, Pueblo passed a 20-year $12.85-million bond issue that would divert some of the water from the Arkansas into an elaborate, meandering-throughdowntown channel.
Although never competing with San Antonio’s (as boosters at the time dreamed), the Historic Arkansas Riverwalk Project would become an enduring, ever-expanding amenity for the community and tourists. Every day, joggers, dog walkers and families run, hike and stroll along the gentle waters or take short trips on paddle boards, tour boats, duck-shaped pedal boats or Venetian-style gondolas.
The latest phase, set to be completed next fall, will extend the channel eastward, toward Santa Fe Avenue, and include a two-story boathouse with a rooftop deck and a space to store the excursion boats, at an estimated total cost of $16 million.
“Pueblo has never been afraid to invest in itself,” Shaw says.
That’s an understatement. Pueblo offers cash incentives for industrial or high-tech companies to locate here. In addition to the new expansion of the Riverwalk, it recently developed a whitewater park on the Arkansas River.
Public safety has been one of Mayor Graham’s crusades since taking office in February 2024, hiring 30 more police officers and investing in a Real Time Crime Center, which, when completed in 2025, will feature drones as additional first responders.
When Shaw talks about investment and when Mayor Graham talks about culture, it’s easy to see both in Pueblo’s thriving arts scene.
Beyond the levee, vast murals can be seen throughout the downtown.
That phenomenal city center, full of historic turn-of-the-century stone and brick buildings, is home to the city’s Creative Corridor, one of 30 designated Creative Districts in Colorado. On First Fridays, this cluster of galleries, museums and shops comes alive with music, wine
Neon Alley: “the greatest assembly of neon art west of Times Square and east of the Las Vegas Strip.”
receptions and special events.
In addition to works by local artists, you’ll see what is probably the coolest visual surprise of Pueblo’s historic district: Neon Alley. Glowing outlines of Batman and Robin scale a brick wall beside a floating image of Aladdin’s Lamp, joining more than 40 other luminous vintage signs.
Joe Koncilja, the sign collector and restorer behind this brilliant display, calls it the “ greatest assembly of neon art west of Times Square and east of the Las Vegas Strip.”
A free shuttle, the Van Gogh, takes art lovers to some of the more distant spots from the main corridor, including the Sangre de Cristo Arts & Conference Center, which features theatrical performances, art and dance schools and the Buell Children’s Museum, one of the state’s premier children’s facilities.
The Sangre de Cristo showcases the city’s best mainstream arts, but the Van Gogh also travels to the center of Pueblo’s counterculture.
Jeff Madeen, an artist who studied at the School of Art Institute of Chicago, recently gave a tour of his mural-covered Blo Back Gallery. We walked past one of Madeen’s paintings, depicting Amazon founder Jeff Bezos, part of his anatomy resembling the Amazon “smile” icon.
Another room holds multiple Madonnas constructed out of trash and found objects. Yes, this is the counterculture center.
“People from the Springs come down here regularly,” Madeen says and, gesturing to a small stage, adds: “We had a band playing last First Friday. There were over 200 people in here.”
Madeen, who also directs a local film festival, has been in a pitched battle with City Hall over a giant “ART” sign he had on his roof. He had to take it down when the City Council rejected his argument that it was a sculpture, not a sign, and thus violated a sign ordinance.
Madeen’s fight-the-man spirit doesn’t surprise Katie Magby and Christina McCann at Pueblo’s Arts Alliance, which coordinates the First
Friday activities.
“Artists are more scrappy here, willing to do whatever they have to do to get out there,” Magby says.
“In July, we had an artist wearing a hot protective suit, harnessed up and suspended on the levee painting a mural,” McCann says. “And it was 120 degrees out there!”
Pueblo expresses its culture in so many ways, including its culinary delights.
“Pueblo has long been this melting pot of cultures — Slovenians and Hispanics, German and Irish, Greeks and Italians … and we get to eat all their food,” says Mayor Graham, who owns and operates three restaurants.
Some Pueblo restaurants show the influence of multiple generations. Tacos Fuego, for instance, features Mexican staples handed down several generations, and then there’s a relatively new item: flama fries, topped with queso and spicy Cheetos dust (clearly there’s a younger hipster in the kitchen.)
Among the many Pueblo restaurants, you’ll also find the hot new food hall (Fuel & Iron), a few upscale restaurants and many mom-and-pop cafés. The Pass Key, now with three Pueblo locations, has been serving its signature sausage sandwiches for more than half a century.
serves Sloppers by the bowlful, for introducing the dish in the 1950s. Several other Pueblo cafés also serve Sloppers.
In 1953, President Dwight D. Eisenhower was presenting a Medal of Honor to Raymond G. “Jerry” Murphy when he realized he’d seen the man’s hometown mentioned quite a bit in association with this honor.
“What is it … something in the water out there in Pueblo? All you guys turn out to be heroes!”
In 1993, realizing that Pueblo had four living Medal of Honor recipients, more per capita than anywhere in America, city leaders adopted the slogan “Home of Heroes.” In 2000, the city hosted the Congressional Medal of Honor Convention and unveiled four sculptures dedicated to Murphy (Marines — Korea), William J. Crawford (Army — WWII), Carl L. Sitter ( Marines — Korea), and Drew D. Dix (Army — Vietnam).
And Pueblo stands as one of the few cities (right up there with Chicago and New York) boasting its own signature dish: the Slopper, a spicy and gut-warming open-faced cheeseburger smothered with Pueblo green chili. There are a couple of competing origin stories, but the one with the most scholarly heft has to be the one crediting Gray’s Coors Tavern, a Pueblo institution that still
Green chiles and other produce grown in the farms near Pueblo feed that dynamic restaurant scene.
“At harvest time, all our local restaurants are farm to table,” Mayor Graham says.
The food in Pueblo reaches deep into its civic identity. Another identity began to emerge in the early ’50s: heroism.
Pueblo seems to be going green, putting a heavy emphasis on sustainability as its industry grows. Wait, isn’t this the same place where its history is built around a smokebelching steel mill?
Yes, and most of that old mill, though no longer operating, still stands, part of it purchased by the local historical society. The state-ofthe-art mill, EVRAZ North America, is considered the greenest mill on the continent and is powered largely by 750,000 solar panels.
Pueblo’s environmental ambitions became especially clear in 2017 when the City Council voted to commit the city to 100% renewable energy by 2035. That commitment extends to wind as well as solar. Pueblo boasts the world’s largest wind turbine tower-manufacturing plant at the city’s industrial park.
Shaw at PEDCO is proud of the growing green-job movement in Pueblo. But what is he most proud of?
“Our people,” he says. “We have a tremendous workforce.”
The city has blue collars, white collars and all shades in between, and they tend to be stable. Most of the workforce doesn’t migrate to other cities for jobs. Ties to family and a low cost of living keep them rooted here.
Pueblo has jobs in healthcare, education, manufacturing, high-tech sectors and retail (including retail marijuana). Shaw would like to see that retail sector expand.
He told a story about how he recently shopped at the outlet stores in Castle Rock and ran into Mayor Graham. Maybe feeling a little guilty about cheating on their own retail locations, they both started to laugh.
Warren Epstein is a senior writer for the SoCo Business Forum & Digest.
Mayor Heather Graham is the second mayor in Pueblo’s recent strong-mayor history. She was sworn in to office on February 1, 2024, and is the first female mayor in Pueblo. She previously served on Pueblo City Council as the president for two years and is a small business owner.
The City of Pueblo is rich in history, culture and hard-working people. I ran for public office because as a small business owner I wanted to have a voice in my community when I felt like the government could do better for us. While on City Council, I was named president by my peers and worked with both Republicans and Democrats alike. When it comes to municipal government party affiliation is less important when the best interest of Pueblo is more about focusing on local issues.
My main focus when running as Pueblo’s second mayor in recent history included reducing crime, addressing homelessness and beautification of our city. In just my first eight months in office, I have been able to barely scratch the surface on each of these focus areas in order to make Pueblo be more connected, respected and protected.
One focus of protection includes hiring more police officers through expediting the civil service—allowing for lateral transfers from other organizations as that as they are Peace Officer Standards and Training (POST) certified. Additionally, this allows for more officers to be trained and recruited at the same time in order to fill our vacancy needs more quickly. The City of Pueblo has also secured $1 million in grant funding from the Department of Local Affairs (DOLA) for investment in the Real Time Crime Center, allowing the Pueblo Police Department to utilize technology to assist our officers in during an active crime or emerging needs in the community.
Another complex issue is addressing
homelessness and assisting the unhoused in our community which requires a focus on respect and opportunity. The City recently took over the Pueblo Rescue Mission and is working to find a third-party entity or nonprofit to take over and renew trust, hope and dignity in our community. I understand the duty and responsibility of ensuring all our citizen feel respected. The City has also partnered with Catholic Charities of Southern Colorado to establish the WORKS program assisting with a daywork program. This compliments Pueblo Parks and Recreation Department existing Team up to Clean Up program of cleaning up and beautifying public property from illegally dumped trash and debris. While I did not originally plan this path as mayor, I understand the duty and responsibility of ensuring all our citizen feel respected.
The City of Pueblo received an additional $1 million from DOLA for investment for the fourth phase Historic Arkansas Riverwalk of Pueblo channel expansion and boathouse project. The Riverwalk is an anchor tourist attraction that connects Pueblo’s historic downtown, museums, local food and where every day citizens connect with one another.
These focus areas are ensuring a better future for an already beautiful community here in Pueblo. While I am incredibly proud of our city, I understand that this is more work to be done in the coming years and I look forward to working alongside our talented department directors and my fellow citizens to make us more connected, respected and protected.
BY JEANNE DAVANT
Paul Hasty grew up in Detroit, and his love for automobiles has translated into several auto-related business ventures. One of them is Tint Technologies, a Colorado Springs company that installs break-resistant window tint in autos, homes and commercial buildings.
Hasty, a U.S. Army veteran, started Tint Technologies in 1999 and says the Pikes Peak Small Business Development Center played an important role in his success.
“The SBDC helped me to focus on growing my business instead of working in my business,” says Hasty, whose story is told in the 2023 Colorado SBDC Annual Report.
Math instructor Gregory Carlson and his team launched Cañon Citybased Blickel, an open learningmanagement system, in 2018. Its proprietary software helps teachers develop curriculum, measure the effectiveness of lessons and track students’ progress.
Blickel’s team turned to the Southern Colorado Small Business
Development Center, which serves Pueblo, Fremont, Custer and Huerfano counties, for business advice and oneon-one counseling.
“SBDC has treated us as if they also have a stake in the success of our business,” Carlson says. His success story is related on the SBDC’s website.
Kat Fox consulted the Southern Colorado SBDC in 2021 after starting her marketing, branding, web design and graphic design business, Kat Fox Design, in Cañon City.
“I went from trying to find a client here and there to running a successful, full-time business thanks to the SBDC,” Fox says. “It really is a well-rounded tool you can use for your business anytime.”
Fox relocated to Scranton, Pennsylvania, in 2023 but continues to consult with small businesses through the Southern Colorado and Southwest Colorado SBDCs.
The 14 full-time and more than 70 part-time Small Business Development Center offices in Colorado served more than 8,000 clients like Hasty and Carlson in 2023, according to the 2023 Annual Report, but they remain
underutilized and little known to many small-business owners and hopeful entrepreneurs who could benefit from their services.
Southern Colorado is served by three main offices: The Pikes Peak SBDC in Colorado Springs, the Southern Colorado SBDC in Pueblo and the East Colorado SBDC, which has a main office in Greeley, as well as 17 satellite offices, including one in Trinidad.
The centers offer training workshops to help startups and existing businesses looking to grow. In-person events are held across the state, and many topics are covered in on-demand webinars.
But at the heart of each program is a group of small business navigators, the first point of contact for entrepreneurs and smallbusiness owners. Many are fluent in English and Spanish and can work with interpreters if clients need to communicate in other languages.
Small business navigators link clients to Colorado Office of Economic Development and International Trade programs, including grant
and loan financing, tax credits and other incentive programs across many industries. They also can connect businesses with free and low-cost advisory and training programs, provide information on legal assistance and consult on other crucial aspects of starting and running a business.
The navigators also help clients find consultants who provide services free of charge in areas including financial assistance, writing a business plan, certifications, e-commerce, marketing, social media strategies, taxes and website development.
SBDC disaster assistance consultants and partners have helped many small businesses recovering from wildfires and flooding. They also help businesses prepare in advance by developing long-term disaster recovery plans.
Specialized services include:
• SBDC TechSource, which provides direct assistance to tech ventures and assists other business owners in using new technology.
Pikes Peak Small Business Development Center
559 E. Pikes Peak Ave.
Colorado Springs 719-667-3803
Southern Colorado Small Business Development Center
121 W. City Center Dr. Pueblo
719-549-3245
southerncoloradosbdc.org
East Colorado Small Business Development Center
Main Office
800 17th St. Greeley 970-351-4274
Trinidad Satellite Office at Space to Create 204 W. Main St.
Trinidad
303-947-4669
• SBDC Cyber CYA, which provides guidance to help businesses secure their digital content and comply with regulations
• Leading Edge™: An intensive strategic business-planning program for new and existing businesses.
According to the 2023 Annual Report, the state’s SBDC network counseled 8,087 clients, provided training for 18,857 people, helped 335 businesses get started and worked with businesses that created 1,484 jobs.
“We have seen year-overyear growth in engagement from women and minority business owners, and we’ve also
seen encouraging trends among veteran workers and veteranowned businesses,” says Hannah Krieger, state director of the Colorado SBDC network.
“Whether you’re an aspiring entrepreneur who needs help getting started, an existing small-business owner looking to expand, or you’re trying to find a way to exit the business and preserve your legacy, Colorado’s SBDC Network is here to support you on your journey.”
Jeanne Davant is a senior writer for the SoCo Business Forum & Digest.
EDITED BY LEE HARPER
This month, Goat Patch Brewing Company announced the pending acquisition of Pikes Peak Brewing Company, a cornerstone of the Monument area.
Chris and Judi Wright, founders of Pikes Peak Brewing Company, will retire from the brewing industry.
The synergy between both breweries’ missions, visions and values made this acquisition a natural next step for Goat Patch Brewing Company, according to Chris Wright, founder of Pikes Peak Brewing Company.
“Chris and Judi have created something truly special, and we’re excited to build on their work while unlocking new opportunities for both brands,” says Justin Grant, co-owner of Goat Patch. “Our goal is to merge the strengths of both breweries, ensuring that the spirit of Pikes Peak Brewing Company remains a cornerstone of the Monument community while expanding what both brands can accomplish together.”
Goat Patch currently operates at a 3,000-BBL
capacity, and will gain the 10,000-BBL production facility at Pikes Peak Brewing Company, to assume operations once licensing is officially transferred. PPBC’s current Monument location will remain Pikes Peak Brewing Company, preserving the legacy built over the past 13 years.
Cate Baze, co-owner of Goat Patch Brewing Company, says, “We see this as a baton being passed, and we’re excited to carry it forward with the same passion and dedication that PPBC has always been known for.”
Goat Patch Brewing Company’s website describes its beginning as “good friends with a common passion sitting around a kitchen table dreaming about the future.” Their name became a nod to the beard style of co-owner and head brewer Darren Baze. Opened in 2017, the brewery has earned 2018 and 2020 GABF medals, a World Beer Cup medal in 2022 among others.
Lee Harper is the managing editor for the SoCo Business Forum & Digest.
Johnna Reeder Kleymeyer
announced she is stepping down from her position as president and CEO of the Colorado Springs Chamber of Commerce and EDC, effective January 1, 2025. Citing personal reasons associated with her mother's ongoing health challenges in Tennessee, Reeder Kleymeyer said in a statement, "I have appreciated the past three years and all we have accomplished in job creation, support for our military
and advocacy for the businesses of southern Colorado."
During her tenure beginning in January of 2022, the Chamber has closed on 25 economic development projects across the manufacturing, aerospace & defense and cybersecurity and technology sectors. Those projects brought more than 4,000 jobs and $1.7 billion in capital investment, and include Entegris' manufacturing center and Microchip's $880 million expansion,
according to the release.
Chamber Board Chair Tim Seibert said, "Johnna's leadership has been nothing short of inspiring...She has elevated our community to new heights and her dedication will be felt for years to come..."
The release also stated that the Chamber & EDC's executive committee will work with Reeder Kleymeyer to ensure a smooth transition.
BY PAM BALES
PEDCO is a familiar acronym to many in Southern Colorado, and the 40-yearold organization continues to evolve by bringing primary job companies to Pueblo and addressing the gap in skilled workers in various areas of manufacturing.
The Pueblo Economic Development Corp. aims to recruit and create incentive programs to attract primary job creation in the private sector employment through manufacturing; business; commercial and service industries; product production, assembly and distribution; or providing services primarily for sale or use outside Pueblo.
“Our mission is to bring money into Pueblo from outside Pueblo,” explains Jeffrey Shaw, PEDCO’s CEO since 2015. “Since our inception in 1984, the organization has brought over $100 million in sales tax revenue into the city and $9.4 billion in salaries from new jobs.”
Companies that PEDCO has
brought to Pueblo have remained there for an average of more than 17 years, according to Shaw. The Target Distribution Center is the longestrunning company, moving to Pueblo in 1985, and Trane Technologies relocated in 1987.
Technically, PEDCO started in 1981 when businesspeople and other individuals dug into their pockets to find money to support this economic effort. In 1984, Pueblo’s citizens voted to tax themselves to continue economic development, and they’ve continued to do so every five years, keeping a half-cent sales tax in place for PEDCO. The sales tax brings in an average of $7 million to $9 million per year to continue attracting primary job firms.
PEDCO’s efforts have expanded to address the workforce skills gap in many industries. The organization partners with the 81-year-old Pueblo Community College’s (PCC) Corporate College Mobile Learning Labs and has launched a new “Made in Pueblo” program targeting middle school and high school students.
• Excellent access to markets
• Workforce development programs ranked in the top 10 nationally*
• Affordable cost of living for employees
• Pueblo ranks the best for affordable living along Colorado’s Front Range**
• Population - 169,383
• Unemployment rate - 4.5%
• Median age - 39.8 years
• Median household income - $54,340
• Median home price - $326,500
• Commute time - 18.4 minutes
• Nearest airport - 10 miles
* Colorado Office of Economic Development and International Trade (OEDIT)
** The 2024 2nd Q Annual Average Data report by The Council for Community and Economic Research.
PCC’s Mobile Learning Labs literally drive onto a manufacturer’s site to provide specific hands-on training from professional-grade trainers. Sponsored through the U.S. Department of Labor, these customized training tools provide a wide range of skill development from fundamentals to advanced troubleshooting.
Colorado State University Pueblo (CSUP) also works with PEDCO, providing guidance on attracting industries and offering incentives.
PEDCO’s newest program incorporates 14 large, Pueblo-based companies and provides a “behind the scenes” tour of each. Made in Pueblo (madeinpuebloco.com) exposes students and parents to the various aspects of manufacturing careers.
“Say the word ‘manufacturing’ and
there is a perception that this is hard, labor-intensive, dirty jobs,” notes Shaw. “Our Made in Pueblo program helps educate students and parents about the vast array of jobs within the manufacturing industries. And what better folks to show them than the companies themselves?”
PEDCO has traditionally focused on large construction, manufacturing, aerospace, food and beverage processing, chemical processing and rail-related companies. New areas of interest for PEDCO include outdoor recreation and professional scientific industries.
Soon
The Southern Colorado Business Forum & Digest announces our first ever 40 Under 40 celebration to honor the current leaders, movers, and shakers who get things done. This exclusive showcase will highlight forty outstanding young professionals under the age of 40 who are making waves across industries, driving innovation, and shaping the future of our community. Join us on February 25, 2025 as we come together to celebrate southern Colorado’s finest!
Know Someone Who Deserves to Be Honored?
Nominations are now open for SOCO Digest’s 40 Under 40 Awards! Go to SoCoDigest.com to submit your application(s) before December 9, 2024, at 5 pm.
BY JEANNE DAVANT
To the east of Cañon City lies a tract of land that developers and city planners have been eyeing for 30 years. Now, the time has come for Four Mile Ranch to blossom with housing in all categories, from affordable-attainable to high-end properties, and to add commercial attributes the city lacks.
The proposed development plan for the nearly 1,600-acre property could create an infrastructure for retailers, contractors, hotels and houses “that we really don’t have right now,” says Cañon City Development Manager Rick Harrmann. “It has the potential of helping create the demographic mix in our community that we need to become a selfsustainable community. There is a ton of excitement about this project.”
Some core elements are already there, including the award-winning Four Mile Golf Course, some singlefamily residences and commercial development on the southern end of the property (closest to U.S. Highway 50) such as Love’s Travel Stop. The property, which is only about 7% developed, is “the only real direction Cañon City can grow, commercially in particular,” Harrmann says.
“Like an oak tree that is a sapling, it’s got its roots, it’s got its abilities and infrastructure, but it’s growing out of the ground,” says Johnathan Sims, representative for the investor group that purchased Four Mile last October. “We’re helping it to reach its full maturity.”
Lead investment partner Byron Elliott heads the group of eight investors, which includes several retired military members, a commercial airline pilot and an engineer. Sims adds architectural experience to the team.
They have in mind a mix of commercial, single- and multi-
family residential and mixed-use development that will provide workforce, attainable and affordable housing; a community-oriented Village Center with gathering spaces; a senior living parcel; retail, services, cafés and restaurants; as well as outdoor amenities on the 60% of the land that will remain natural open space and recreation areas.
Among the first projects is construction of a clubhouse for the golf course.
“The course opened with a trailer, and that’s the pro shop,” Sims says. “They never got a proper clubhouse.”
The team also plans to relocate the driving range, which is situated on a neighboring parcel outside the city.
The commercial area along the highway at the entrance to Four Mile Ranch provides opportunities for community service-oriented retail and mixed-use buildings. Harrmann sees the success of Love’s Travel Stop as a catalyst for additional commercial development.
“That’s happening right now with a hotel company that’s interested in the area,” Harrmann says.
Sims notes that original planning documents put in place when the land was annexed 30 years ago pushed housing up into the hills. At the time, there was a market for larger, estatestyle, single-family homes, but much has changed since then.
“Today we have a need for housing for all ages and all abilities and for veterans,” he says.
Six of the eight investors have military backgrounds, Elliott says, and they are passionate about offering housing for service members where they can build generational wealth.
“We think we’ve got a product that addresses the big housing needs but also allows for opportunities for home ownership,” says Elliot, a retired Army officer and attorney.
Although the single-family detached housing market is still
strong, “we’re getting into some single-family attached and creative multifamily opportunities,” Sims says.
“We do not necessarily want to do large multifamily apartment buildings. Too often the answer for affordable housing is big-box, highdensity and low-income tax credits, and it doesn’t result in the best living opportunities. We want to do it in a better manner — more accessible housing, more universal design. The market’s going to dictate a lot, but we have a lot of really good ideas and intentions.”
The overall plan calls for 2,700 residents, which will also depend on the market.
One of the investor group’s early tasks was an updated feasibility analysis and market study, and they’re still in the sleeves-rolled-up mode of studying and understanding the original agreements, surveying, entitlements and zoning that are in place, Sims says.
“We’re getting our arms around the surveying and entitlements necessary to activate the southern commercial parcels,” he says. He expects some of those parcels will go to market in the next couple of months.
Despite the challenges, the backers are convinced that now is the time for Four Mile Ranch to grow.
“Population growth is continuing to surge south” from Denver and Colorado Springs, Elliott says. “Cañon City and Fremont County are the next in line. And you go back to the ability to work from home, this burgeoning tech community in Florence and Cañon City, this incredible fiber-optic network that extends right alongside Four Mile Ranch — I think all of the ingredients are there for this project to succeed.”
Jeanne Davant is a senior writer for the SoCo Business Forum & Digest.
BY JEANNE DAVANT
Office, retail and commercial property activity remained stable in the third quarter of 2024, and real estate experts are cautiously optimistic about the coming year. However, vacancy rates in the office sector are near historic highs and are expected to remain that way.
The Q3 office vacancy rate for Class A/B space in Colorado Springs increased slightly to 15.10% for direct vacancies and 17.15% overall, the latter figure including space that is dark or available for sublease, says Peter Scoville, principal at Colorado Springs Commercial, a Cushman & Wakefield Alliance Member. (These figures exclude Class C properties.)
Colorado Springs Commercial’s Q3 Class A/B office market overview states that the slight increase in the direct vacancy rate should not be seen as a “black eye” on the market or a meaningful trend line. For one thing, the increase reflects the loss of a single 78,000-square-foot call center tenant; otherwise, the market remains steady.
The average lease rate in the Class A/B market is $18.12 per square foot on a triple-net basis, representing about a 3% annualized increase year to date, according to the report. (Triple-net leases are common in retail. Tenants pay a base rent and a prorated share of the property’s
operating expenses, including taxes, insurance and common area maintenance.)
In the three submarkets tracked in the report, lease rates are highest for properties in Southeast Colorado Springs near the airport, averaging $19.06. That compares with $18.19 for properties in the Northern I-25 corridor and $17.21 in the Central Business District. The Airport submarket also had the lowest vacancy rate, at 4.10%, compared with 14.36% Downtown and 18.97% in the Northern corridor.
Scoville says the Colorado Springs market has remained stable and relatively flat for the past several years and he expects it to continue that way through the end of this year and into 2025.
One reason, he says, is that speculative office building has come to a halt, although there are several properties on the drawing boards, including True North Commons on the Air Force Academy campus and Norwood’s 30 West in Southwest Downtown.
“Basically, the cost to construct these spaces is so high right now that an ownership group would have to attain $40 or more net rent (per square foot) to make it a viable product,” Scoville says, “Ultimately that is a good thing, because we’re not overbuilt like Denver and some other markets.”
While there has been some loss of call center office space, the defense sector has been a stabilizing factor, he says.
R.D. Trinidad, owner and president of Hoff & Leigh commercial real estate, foresees a healthy future for retail space.
“The death of retail was very overstated,” he says. Today’s market has evolved from development centered on big-box properties anchoring shopping centers, and “so long as people continue to move into Colorado Springs, which I very firmly believe is the case, the retail market is going to remain strong, relative to the national averages.”
According to Hoff & Leigh’s Q3 Market Report, vacancy in the general retail market has fallen to just 2.8%, due largely to an influx of fast-food restaurants, discounters and cell service businesses and home improvement retailers. Retail space development in the Northern and Central areas is starting to put upward pressure on vacancy rates, but Trinidad does not see a dramatic shift in the near future. Rents in the Northeast submarket are the highest, at nearly $24 per square foot.
Leasing and sales activity in the industrial market have been bolstered in the past few years by aerospace, defense, manufacturing and cybersecurity, and remain solid because of low inventory, Trinidad says.
“Demand has not gone down significantly, so the industrial market remains relatively strong,” he says. As in the office market, spec building has halted because of increased building costs and interest rates.
The industrial vacancy rate sits at 4.4%, below the national average of 6.8%. Rent growth has decelerated slightly but is expected to pick up in 2025, according to the Q3 report. Average rents have increased 1.4 % in the past year, standing at $11.40 per square foot in Q3.
“My biggest concerns for the industrial market are the operating costs for these buildings, in particular, property taxes and especially property insurance, where we’ve seen 50-200% increases in insurance premiums,” Trinidad says.
Industrial space generally is not leased on a triple-net basis, and tenants are going to see increases in base rents soon as landlords adjust lease rates to account for increased operating costs, he says.
“I think that lease rates are going to continue to climb, at a rate probably above the national average,” Trinidad says. “But I expect vacancy rates to remain low because of the lack of supply.”
BY COLORADO SPRINGS UTILITIES
This is what a transmission line photo and tower will likely look like for the Renewable Energy Gateway Access Loop (REGAL) project.
As part of Colorado Springs Utilities’ Sustainable Energy Plan (SEP) and related to last year’s request for proposals for 1,700 megawatts (MW) of new generation and battery storage, several major projects are underway to provide customers with reliable and cost-effective power for generations to come. These critical efforts are funded by the rates customers pay and include:
• Battery energy storage.
• New transmission lines to bring additional power to the city.
• Expanded access to natural gas generation.
Key components for the city’s first battery energy storage system, with a capacity of 100 MW, are arriving at Springs Utilities’ Jackson-Fuller Electric Substation in eastern El Paso County. The system is targeted for a May 2025 completion date and will occupy approximately five acres on the 12-acre substation site.
Battery storage technology will play a key role in the utility’s efforts to meet state mandates and reduce carbon emissions by 80% by 2030. It also allows Springs Utilities to store energy generated from various sources — such as natural gas and renewables — and can hold the stored power for use during peak demand days when it’s traditionally more expensive to generate or purchase fuel on the market.
Springs Utilities plans to construct a 120-mile electric transmission line loop — called the Renewable Energy Gateway Access Loop (REGAL) — to bring more renewable energy from eastern Colorado to Colorado Springs.
When you’ve been around for 100 years, you’ve been around for a lot of “eureka!” moments, countless “aha!” moments, and more revelations and realizations than you can remember. From the joyous celebrations to the quiet reflections, we’ve illuminated the path every step of the way. Our commitment extends beyond merely providing electricity; it’s about being there for the milestones, the challenges and the everyday triumphs that make up a century of shared experiences. That’s a Century of Service. And that’s worth celebrating.
BY RICK CRANDALL
You may not be aware that writing paper checks discloses information that criminals can use easily to empty your account — or worse, if you have overdraft privileges. This is because every check you write and send has your account number on it.
All a forger needs are your bank routing number (public information), your name (also public) and your checking account number.
The key is your checking account number — you must treat this as confidential, which means stop writing and sending checks altogether — and inform your bank you want physical check writing eliminated as an account feature. There is no standard for check appearance. Someone can easily use your bank account, name and routing numbers to create fake checks and use them to pay for goods and services. A criminal can also easily alter a real check, and your bank will cash that, too. Since checks can take days to clear, it may be some time before you realize you’ve been targeted.
Perhaps the most prevalent disclosure of check information arises from the dramatic rise in theft of mail from the U.S. Postal Service. Recently USPS conceded that mail theft was far outpacing earlier rates due to break-ins of USPS collection boxes and letter carriers being robbed while making their rounds.
According to USPS, in fiscal year 2022, 412 letter carriers were robbed on the job and 38,500 incidents of “high volume” mail theft were recorded. In the first half of fiscal 2023, USPS said it had already seen 305 carriers robbed and more than 25,000 thefts.
While reviewing my check transactions online, I saw a charge of $150.24 that I did not recognize. I looked at the check image online to study it further. It did not come from me, yet the bank had honored
it. Phone calls that escalated to five people at the large national bank are summarized below:
Bank: “It says ‘OnLine Bill Payment Processing’ on the check.”
Me: “But OnLine Bill Pay history shows no such amount, and my signature is not on it.”
Bank: “It says ‘signature on file.’”
Me: “Anybody can print ‘signature on file.’ Whose file? Do you just believe it because it’s printed?”
Bank: “It says ‘this check has been authorized by your depositor.’”
Me: “What does that mean? Who is the depositor? Me? I did not authorize this, and you have no record of me authorizing this, either via Bill Pay or with a signature.”
Bank: “Our routing number and your account number are on the check.”
Me: “Really? That is what you used as evidence the check can be cashed? Even though Bill Pay has no record of it and my signature is not on the check?”
Bank: “Well, if you are saying it is a fraud, declare that to us and we will research it, but you must shut down this checking account and open a new one.”
Me: “OK, then I have to redo all the autopays set up to this account and enter them to the new account. Once I do that, can’t this happen again to the new account?”
Bank: “Well, yes.”
Me: “So you are saying that if I have a checking account with check-writing privileges it is vulnerable to anyone
who has the account number?”
Bank: “Yes, and that is true of every bank. Be careful who you disclose your account number to.”
Me: “The account number is on every check.”
After going through the dialogue above, and spending countless hours, the bank basically said it was my problem, especially if I don’t notify them within 30 days of receiving a monthly statement. The responsibility for security falls on the consumer — it’s unfortunate, but a reality in today’s world.
Given the risks associated with writing checks, here are alternatives for conducting payments:
Credit Cards: These provide additional security, as they require a Card Verification Value or CVV number. Your card issuer protects the card and, although there may be a credit card fee, that is inexpensive insurance against losing all of your money.
Mobile Payment Apps: The rise of mobile payment apps, such as PayPal, Venmo and Zelle, offer a convenient way to transfer money without disclosing your account information.
Automated Clearing House (ACH) Payments: Increasingly, vendors are enabling ACH payments to be made online via secure portals. However, ACH can also be hacked if your account number gets into the wrong hands.
Paper checks are dangerous as they disclose your account number, which then can be used in less-secure ACH payments. Although payment by credit card incurs a fee, especially for larger charges, U.S. banks ensure a higher level of protection from credit card fraud. Another benefit is that a potential credit card fraud incident won’t directly deplete your operating capital.
However, if a criminal has your account number, name and bank routing number, they can institute ACH transfers. Portals enabling ACH transfers may use two-factor authentication, usually sending a text to your smart phone. Or they may not.
This is highly dependent on the bank’s policies and practices. Usually, there are requirements about how much time you have to report a fraudulent disbursement. A typical policy statement requires customers to notify the bank of any unauthorized transactions within 30 days of when the account statement is made available to the customer.
Despite the long history of checks, many banks have no good solutions for check-writing security issues, hence the push for online payments. However, payments have their own vulnerabilities such as your phone and/or laptop being hacked, which may allow access to your typing of account information to a bill pay, ACH portal or mobile payment. Improving your “cyber-hygiene” becomes even more important as you become more dependent on electronic payments.
• Get an identity theft-protection service to monitor your bank accounts and alert you to suspicious withdrawals or information changes.
• Use a credit card or a moneytransfer app.
• Be stingy with your banking information to avoid bank scams.
• Go for multi-factor authentication (such as texts to smart phones) when banking online for an extra level of verification on top of your account password.
• If you must write checks to people/vendors who have no ability to receive electronic funds, use online bill pay that will send a paper check without your account number on it.
• Use a separate checking account with check-writing privileges and keep a low balance in that account. Log in and review it at least once each month for suspicious withdrawals, and do not sign up for overdraft
privileges on it.
• Some banks offer a “whitelisting” service; some are called “check positive” or “positive pay.” The service allows customers to register specific check recipients the bank will allow to cash a check from your account — and no one else. NCC advocates this feature and we take the position that all banks should offer it. Some banks also offer this feature for ACH digital transfers, which also protect direct bank transfers.
Rick Crandall is a board member, chairman cyber committee & member executive committee for the National Cybersecurity Center CONTINUED FROM P. 21
statewide, regional and national natural gas supplies, available capacity in existing pipelines is nearly exhausted.
In addition to the high-voltage transmission line, the project also includes two new substations — likely in eastern Colorado. Construction is expected to begin in 2026 and be complete in 2028.
The specific locations of the transmission line and substations are still under consideration. Springs Utilities intends to use existing utility easements and rights-of-way along highways as much as possible.
Beginning in early 2025, a series of virtual and in-person public meetings will be held for customers and impacted communities.
Natural gas-based electric generation is a cost-effective and reliable solution as Springs Utilities transitions to a new energy future that includes zero-emission renewables and other emerging technologies. The importance of natural gasbased electric generation isn’t unique to Colorado Springs. With other energy providers tapping into
To help overcome these challenges, Springs Utilities is in the preliminary stages of investing in new natural gas pipeline capacity to fuel 400 MW of new electric generating units — much like the units on the former Martin Drake Power Plant site.
Beyond these projects, the utility is also fortifying its local electric grid to ensure that substations, transformers and lines are equipped to provide customers with reliable power — no matter where or how it is sourced.
Customers and stakeholders are encouraged to stay involved. Follow Springs Utilities on social media, visit csu.org and participate in virtual and in-person public meetings — whether it’s for the projects mentioned in this article or for the 2025 update to the utility’s electric and natural gas integrated resource plans.
Pinnacle Advanced Primary Care has announced that Travis Bockenstedt has been named its president. Three years ago, he helped launch Pinnacle with Dr. April Lynch and Dr. John Dygert. It has grown to include three clinics serving more than 250 employers along the Interstate 25 corridor.
Bockenstedt will continue in his role as Pinnacle’s chief experience officer. Pinnacle is one of Colorado’s fastest-growing direct primary care providers, enabling small and mid-sized businesses to offer affordable, high-quality healthcare options to their employees.
El Pomar Foundation Honors Nonprofits and Community Leaders during their 2024 Night of Excellence on Oct. 23.
The El Pomar Foundation’s Board of Trustees developed the Awards for Excellence to honor Spencer and Julie Penrose’s commitment to the nonprofit sector. For 35 years, the program has recognized organizations and nonprofit leaders from across Colorado.
The organizations and their awards are: Food Bank of the Rockies in Denver, the Metro Award for Excellence; Mt. Carmel Wellness and Community Center in Trinidad, the Spotlight Award for Excellence (Health); and Court Appointed Special Advocates of the 7th Judicial District in Montrose, the Rural Award for Excellence. Awards for Excellence include $30,000 grants for each nonprofit.
Kathleen Merritt received the Russell T. Tutt Leadership and Service Award, which honors a Colorado nonprofit executive director or board chair who has exemplified leadership and service. She is the executive director of Bright Futures, which is based in Telluride and serves children and families in seven counties. Merritt has increased the organization’s program support by 160 percent during her tenure. Merritt directed her $10,000 award grant to Bright Futures.
Paul Major received the Ben S. Wendelken Trustee Award, which recognizes people who embody the spirit of philanthropy by going above and beyond to make an unprecedented impact. In 2000, Major founded the Telluride Foundation to support charitable organizations in that area and served as its CEO for 22 years. During his final year as CEO, the foundation distributed more than $3 million in awards and grants. He directed his award grant to the Paradox Community Trust.
Lucille A. Echohawk received the Julie Penrose Award. That was established in 2020 in honor of what would have been Mrs. Penrose’s 150th birthday to connect her legacy of philanthropy and service to other Colorado women. Echohawk is a citizen of the Pawnee Nation of Oklahoma
and a Colorado resident. During her 30 years of advocacy, she has led a life of tireless advocacy and service in child welfare for American Indian and Alaska Natives. She directed her grant award to the Denver Indian Resource Center.
The Mayor’s Young Leader Awards recognizes exceptional professionals aged 40 and younger who are making an impact in Colorado Springs. The winners were announced during a ceremony on Nov. 6.
Military Leaders Award: Master Sergeant Connor Olney, who leads more than 300 cyber warriors at more than 120 Air Force installations. Their work mitigates cyber threats to 845,000 classified and unclassified networks in support of a $14 million cyber weapons system.
Technology and Sustainability: Rachael Maxwell, director of operations and finance for Exponential Impact, where she secured more than $3 million in funding to support local initiatives. She also manages a $4 million portfolio of loans and grants for small businesses.
Sports, Health and Wellness: Christina Lorete serves as the campus recreation athletic trainer at Colorado College. She is also the executive director of UpaDowna, an outdoor adventure and accessibility nonprofit that empowers individuals, creates healthier communities and fosters a respect for the environment.
Community Impact: Kimberly Gold, president and CEO of the Black Chamber of Commerce in Colorado Springs, has driven initiatives to support local businesses and foster community unity. She also serves on various boards and committees and is a passionate volunteer.
Education: Keith Bisaillon spent 14 years as the band director at Harrison High School and is now an assistant principal at Sierra High School. Bisaillon’s commitment to inspiring students to reach their full academic, social and emotional potential drives his work every day.
Economic Impact: Samuel Clark, executive director of the Pikes Peak Real Estate Foundation, uses his real estate experience to help preserve the things that make Colorado Springs a special place to live. He is passionate about childcare centers, affordable housing and outdoor access.
Creative Industry: Preston Goff is the vice president of global communications for The Exodus Road, which has helped free more than 1,400 human trafficking victims around the world. He leads a team responsible for efforts including storytelling and public relations to change lives.
Fun Fact: Colorado Springs Mayor Yemi Mobolade received the first Community and Economic Impact award when the program launched under former Mayor Steve Bach in 2015.
El Paso County’s Latino and Latina veterans were celebrated at the Profiles in Valor awards dinner on Nov. 7. The Colorado Springs Hispanic Chamber Foundation hosted the annual event, which recognizes distinguished military service and selfless service to the community.
The honorees:
Israel Del Toro U.S. Air Force Senior Master Sergeant (Ret.) coordinated air support for ground troops during multiple deployments, earning the Bronze Star Medal in the Iraq War.
In December 2005, while serving in Afghanistan, Del Toro’s Humvee was struck by an IED, leaving him with burns over 80 percent of his body and a 15 percent chance of survival. Despite three months in a coma and more than 100 surgeries, he became the first airman to reenlist after being deemed 100 percent disabled.
After retiring in 2019, Del Toro continued his service to the military community, becoming a motivational speaker and inspiring countless veterans and civilians with his message of perseverance.
Linda Garcia-Cubero served seven years as an Air Force intelligence officer and spent 20 years in the corporate world, encompassing aerospace, manufacturing and technology. She also dedicated more than nine years to helping military service members transition into civilian careers.
Inspired by her parents’ Air Force service, Garcia-Cubero became part of the Air Force Academy’s first class to include women. Her career began at the Defense Intelligence Agency, where she worked as a Latin America political-military analyst.
Now retired, Garcia-Cubero volunteers with Hire Heroes USA and Great Minds in STEM, helping inspire the next generation to enter STEM careers and supporting veterans in their career transitions.
Linda Urrutia-Varhall is an award-winning executive leader and adviser with more than 30 years of experience in intelligence, cybersecurity, technology, geospatial/space, threat analysis, diversity, equity, inclusion and aerospace. She has worked extensively in the U.S., Asia, the Middle East, Europe and Latin America.
Urrutia-Varhall has served as a trusted adviser to three secretaries of Defense and the director of National Intelligence, advising Cabinetlevel officials, intelligence officers, Congress and the White House on strategy, policy and diplomacy initiatives. She has been highly recruited for advisory committees on scientific, operational and intelligence issues.
She is vice chair of the National Military Intelligence Foundation and holds leadership positions in several key organizations.
Richard Fierro served as an Army officer for 14 years. During his military service, he completed four combat tours in Iraq and Afghanistan. After leaving active duty, Fierro became a defense contractor for Northrop Grumman, serving as deputy site lead for a 56-person team at the Fort Carson Mission Training Complex.
Fierro gained national recognition in November 2022 when he helped subdue the gunman during the Club Q mass shooting in Colorado Springs. For his heroic actions, he received honors including the 2023 Congressional Medal of Honor Society’s Citizen Honors Award for Valor, the League of United Latin American Citizens’ Freedom and Justice Award and the Colorado Springs Police Department’s Citizen Medal of Distinction.
Col. Jose Montalvan, USMC, was the guest speaker. The Bronze Star winner and native of Nicaragua serves as director of logistics for Special Operations-North in Colorado Springs. He enlisted in the Marine Corps in 1995.
Hannah Parsons has been named interim CEO of the Downtown Partnership, the nonprofit that supports and advocates for Downtown Colorado Springs. Parsons has been COO of Barn Owl Tech since 2019 and will assume the interim role on Dec. 1. Susan Edmondson, Downtown Partnership’s president and CEO for 11 years, stepped down recently for health reasons.
UCHealth Parkview Medical Center
Nearly 3,000 employees
350-bed in-patient hospital; part of the UCHealth system.
400 W. 16th Street Pueblo, CO 81003
Pueblo School District 60
2,400 employees
School district serving more than 15,000 K-12 students at 31 schools.
315 W. 11th St., Pueblo, CO 81003
City of Pueblo
2,000 employees
City government.
1 City Hall Place, Pueblo, CO 81003
Colorado Department of Corrections
1,300 employees
Operates three prisons in Pueblo.
1300-1410 W. 13th St. and 1401 W. 17th St., Pueblo, CO 81003
Pueblo County Government
1,361 employees
County government. Pueblo County Courthouse.
215 W. 10th Street, Pueblo, CO 81003
Pueblo County School District 70
1,200 employees
School district serving more than 10,000 K-12 students at 26 schools.
24951 W. U.S. Highway 50, Pueblo, CO 81006
EVRAZ North America
1,300 employees
Engineers and produces steel products for rail, energy and industrial end markets.
2100 South Freeway, Pueblo, CO 81004
Walmart
1,000 employees
Operates three supercenters and a neighborhood market.
4200 Dillon Drive, Pueblo, CO 81008
4080 W. Northern Ave., Pueblo, CO 81005
78 N. McCulloch Blvd., Pueblo West, CO 81007
2780 S. Prairie Ave., Pueblo, CO 81005
CS Wind
850 employees
South Korea-based producer of towers for wind turbines.
100 Tower Road, Pueblo, CO 81004
Colorado State University Pueblo
801 employees
Pueblo campus of Colorado State University serving more than 3,700 students.
2200 Bonforte Blvd., Pueblo, CO 81001
Target Distribution Center
600 employees
Distribution center for retail giant.
34800 E. United Ave., Pueblo, CO 81001
IQOR
540 employees
Call center providing customer support for major telecommunications provider.
317 N. Main St., Pueblo, CO 81003
Pueblo Community College
531 employees
Two-year college serving nearly 10,000 students at five locations.
900 W. Orman Ave., Pueblo, CO 81004
Common Spirit St. Mary Corwin Hospital
531 employees
408-bed in-patient hospital.
1008 Minnequa Ave., Pueblo, CO 81004
AT&T Call Center
500 employees
Call center providing customer service for AT&T customers.
101 S. Main St., Pueblo, CO 81003
Trane Technologies
450 employees
Designs and manufactures commercial heating, ventilation and air conditioning systems.
101 William White Blvd., Pueblo, CO 81001
Mission Foods
200 employees
Manufactures tortillas.
2110 Santa Fe Dr., Pueblo, CO 81006
by Charmas B. Lee & Janice K. Lee
98 pages • Published September 8, 2024 $18.99 on Amazon or website: charmaslee.com
It’s no secret that our world is going through turbulent times of change. The old leadership styles are no longer a viable solution, yet there must be a sense of greater expectations. Today’s workforce desires a personal connection.
“By encouraging readers to embark on a journey of self-discovery, Charmas redefines the paradigm and lays the foundation for profound change and resilience in the face of adversity.” Chip Frazer, leadership expert, community advocate, defense contractor, Lieutenant Colonel (Ret.) U.S. Army
“This is a must-read book which will be a game changer for anyone wanting to embark upon the pursuit of personal growth. Read this book — and learn from two of the best in the industry. This is a tour de force in leadership and professional development. It’s rare that a book can both captivate and enlighten its readers so profoundly, but this one does.”
Dr. Melinda Joy Mingo, international business coach and professor, author of The Color of Cultures — The Beauty of Diverse Friendships
Charmas & Janice Lee are the co-owners of Believe and Perform like Champions, a business that specializes in personal and professional development, located in Colorado Springs, CO. Authored books include: The Power of Impact, Stay in Your Lane, Resisting Success, Think Say Do—Disrupting Systemic Cycles of Faulty Thinking, Think Say Do—Becoming a High-Performance Christian, Hiding in Plain Sight and A Different Kind of Champion.
To learn more visit charmaslee.com
BY AIKTA MARCOULIER AND FRANCES PADILLA
During November, we celebrate National Veterans Small Business Week, which runs Nov. 11-13. Throughout the month, we recognize those veterans, service members and military spouses who work to realize their goal of small business ownership.
Historically, veterans are more likely to start a small business than non-veterans. Veterans own nearly 10% of all American businesses. Colorado is home to more than 410,000 veterans, with more than 50,000 of them making the jump to small-business ownership.
Veteran-owned small firms are a critical part of the economy, employing more than five million Americans and generating $1.3 trillion in total sales. As a nation, it is our duty to ensure that these heroes have the resources they need to succeed while pursuing their vision of the American Dream.
The U.S. Small Business Administration (SBA) plays an important role in supporting veterans and exiting service members to access the business resources they need.
As the SBA’s regional administrator, I work alongside Colorado District Director Frances Padilla to make sure our military heroes across the state receive the help they require.
Veterans hold a special place in my heart, since I am the spouse of an Army veteran and granddaughter of two well-decorated Air Force officers in the United States and Indian Air Forces. I have personally witnessed the dedication and passion military veterans give back to their local neighborhoods, cities and towns. This dedication to community is a common thread among veterans across Colorado and the nation. SBA encourages veterans, and transitioning service members and their families, to utilize its programs
and services. Here are five SBA resources veterans can leverage when starting their business.
1. Transition Assistance: SBA and its resource partners support activeduty and transitioning service members, veterans and military spouses through the Boots-toBusiness and Reboot programs, part of the Department of Defense’s Transition Assistance Program. This program provides free, high-level business training to participants.
2. Entrepreneurial Training: Through the agency’s equity plan, we are ensuring that all underrepresented communities, including our veterans, female veterans and service-disabled veteran populations, have access to resources. The SBA’s resource partners include our Women Business Outreach Centers that assist women in starting and growing small businesses; Small Business Development Centers that offer free, one-on-one counseling and low-cost training services; SCORE, a network of thousands of volunteer business counselors around the country that provides free in-person and online counseling and training; and Veteran Business Outreach Centers (VBOC), a nationwide program that provides business education to all current and separated military members and their families.
3. Access to Capital: SBA, and its network of participating lenders and resource partners, understand that access to capital may be a barrier for veterans starting or expanding their business. The first step is to find a commercial lender that participates in the SBA’s loan guaranty program. SBA’s Lender Match is a free online referral tool that connects small business owners with SBA participating lenders.
4. Government Contracting: If you’re a veteran, looking to pursue federal government contracting
opportunities to grow your business, then the SBA and its partners have several programs to help you access both competitive and noncompetitive federal contracts.
Certification with SBA allows servicedisabled veteran-owned small businesses (SDVOSBs) to compete for federal sole-source and setaside contracts across the federal government. Certified veteranowned small businesses (VOSBs) have additional opportunities to pursue sole-source and set-aside contracts at the U.S. Department of Veterans Affairs under the VA’s Vets First program. The SBA certifies both groups of veterans utilizing its MySBA.gov certification portal.
5. Your local SBA district office is an excellent place to begin your journey in starting or expanding your business. You can follow training opportunities on Twitter (X) @SBA_Colorado.
The SBA eagerly supports our veteran entrepreneurs and their spouses. For more information on the agency’s programs and services, please visit www.sba.gov/vetbiz
Aikta Marcoulier serves as the SBA’s Regional Administrator in Denver. She oversees the agency’s programs and services in Colorado, Montana, Utah, North Dakota, South Dakota and Wyoming.
Frances Padilla is the Colorado district director for SBA.
BY PAM BALES
The end of the year is often when companies and nonprofits look for new board members to replace those stepping down or to increase the size of the board overall. The Southern Colorado Women’s Chamber of Commerce (SCWCC) is no exception. The SCWCC Chamber Board has a few openings, as well as the SCWCC Foundation Board (you must be a member of the chamber to serve on either board)
Serving on a board is a good opportunity to grow professionally, contribute to causes you care about, expand your networks and help guide organizations to success, whether in the business world or the community. Other benefits include leadership development, which is valuable for personal growth and advancing your professional career.
You can build valuable professional networks with other leaders, executives and community stakeholders, which can in turn open doors for collaboration, partnerships and future business opportunities.
With community boards, members help address local issues and contribute to social good. Board service is a way to give back to the community and create positive social impact.
Boards bring together individuals with different backgrounds and expertise, which fosters diversity of thought and encourages innovation. At the SCWCC, we pride ourselves on board diversity, whether it be background, gender or age.
If you’re not ready for a board, start with a committee. For the SCWCC, the Committee Essentials event is coming up on Jan. 16, 2025.
Lola Woloch, SCWCC board president and CEO, says this event is like the NFL Draft. The SCWCC is looking to draft people who are passionate about the chamber and ready to serve on committees including programs, public policy, membership, young professionals and business development.
Explore the many opportunities to serve within the El Paso County Volunteer Program. The county’s numerous boards and commissions offer positions in open space and recreation, services and resources, family, child and adult services, safety and law, and roads and transportation. Find out more at www.bocc.elpasoco. com/volunteer
Thinking bigger? Check out the State of Colorado’s more than 300 boards and commissions, which play a critical role in the function of state government, allowing private citizens to provide expertise on topics specific to their field of work or interest so that policy makers can make well-educated decisions. More than 50 boards and commissions have current and upcoming openings. Find out more here www.colorado.gov/governor/ appointments-and-openings
Pam Bales is a senior writer for the SoCo Business Forum & Digest. LEARN MORE about the opportunities with the SCWCC or its foundation? Visit:
BY DR. BILL CRAIGHEAD
Coloradans’ mixed feelings about growth are wellknown, so not everyone will be happy about the latest forecasts for the state’s population. Over the two decades prior to 2023, the state added 1.3 million residents. In percentage terms, Colorado’s growth rate was roughly twice that of the U.S. overall, and the 7th-highest among all states.
Recent forecasts project Colorado continuing to grow faster than the U.S. overall. Over the decade 2024-34, the Colorado State Demography Office forecasts an increase of nearly 687,000 in the state’s population (an 11.7% increase), while the Congressional Budget Office projects 6.1% growth nationally.
While Colorado has been growing fast and is expected to continue, the growth has been quite uneven across regions, including within Southern Colorado. In 2003-2023, Douglas County’s population exploded, increasing by 74%, El Paso County’s population rose by 35% and Pueblo County’s rose by 15%. Even as these urban and suburban areas expanded, the Southern Mountain region –Huerfano and Las Animas counties – saw an 11% population decline and the Southeastern Plains — Baca, Bent, Crowley, Kiowa, Otero and Prowers counties — saw their populations fall by 10%.
These disparities are forecast to continue over the next decade. Douglas County’s growth is forecast to come down to earth, but still be substantial, at 12%; El Paso County’s population is projected to increase by 14% and Pueblo County’s by 6%. Meanwhile, the populations of the Southeastern Plains and Southern Mountain regions will decrease by 4% and 7%, respectively, according to the State Demography Office
forecast.
It’s not just the number of people that continues to evolve — the age composition is changing as well. The U.S. population continues to grow older, with the youngest of the baby boom generation (born 1946-64) crossing the traditional retirement age of 65 during the next five years. While Colorado’s population is younger than that of the U.S. overall — our median age in 2023 was 37.9, versus 39.2 for the U.S. — we are part of this trend. The share of Coloradans who are 65 and older is forecast to increase from 16.7% in 2024 to 18.9% in 2034. Douglas County is projected to have a very large increase in its over65 population, as the people who moved there to raise families in the past two decades age. The over-
65 populations in the Southern Mountain and Southeastern Plains regions will decrease, but not as much as their populations overall, so the share that is over 65 will be rising in those areas as well. This will impact the types of housing and services needed. Businesses will want to consider how they can adapt to the opportunities created by an older set of consumers.
These population trends will affect Colorado’s education system as well. The number of school-age children is projected to decrease over the next 10 years. While this can reduce education costs somewhat, it also can bring difficult choices about operating schools with declining enrollments.
The state’s population includes a large millennial (born between 1981
and 1996) cohort. This is the echo of the baby boom, and its own echo is coming with a forecast increase in the number of young children in the state. This is especially notable in El Paso County, which will face increasing needs for childcare with a projected increase of 15.9% in its 0-4-year-old population over the next decade. While Colorado’s school-age population is forecast to be smaller 10 years from now, this new cohort, which some are calling “generation alpha,” will result in a larger group of kids in Colorado schools 20 years hence.
Dr. Bill Craighead is the director of the UCCS Economic Forum.
The Southern Colorado Women’s Chamber of Commerce serves as a catalyst for business growth, a convener of leaders and in uencers who drive change, and a champion for building a stronger community.
SCWCC is a service-first Chamber that is consistently recognized among leadership and business organizations as a high-performing Chamber that delivers results to its members.
Free and discounted marketing like TV commercials, podcasts, radio commercials, and advertising with the Southern Colorado Business Digest & Forum.
The SCWCC Public Policy Committee is an active voice for small business, ensuring prosperity for businesses in the region.
Enjoy award-winning monthly networking events like First Friday Breakfasts and Sunset Meet & Greets.
Workshops and seminars, small business round tables, leadership programs, discounted trainings through partner organizations, & monthly luncheons with featured speakers.
Business Concierge service to help all of our member businesses thrive - from startups to corporations.
SCWCC Foundation
Providing scholarships to women facing barriers to education in our community.
Invest in the SCWCC to realize up to 25% state tax credits each year.
IF YOU’RE A WOMAN-OWNED BUSINESS, YOU SELL TO WOMEN, OR YOUR WORKFORCE IS WOMEN, YOU SHOULD JOIN OUR AWARD-WINNING CHAMBER!
Many more benefits available! SCAN for a full list of membership levels and benefi ts.
BY DAWN DAWSON
With over 4 billion pieces of content being produced daily, it is a challenge for businesses to break through the noise. This is where AI (Artificial Intelligence) can help you cut through the clutter and stand out. By leveraging AI tools and technologies, you can create content that captures attention and delivers value to your audience.
Vanity metrics, algorithm chasing, and content churning are out. You need to know your audience inside and out in order to meet them where they are. You also need to have a strong set of brand guidelines that you can use to stay consistent across all your advertising. Then, and only then, would I recommend using AI to help generate content templates or brand prompts for your brand.
AI can help you analyze what types of content are performing best. More is no longer more; you want to be more intentional. AIpowered analytic platforms can provide real-time insights into user behaviors, engagement metrics, and trends. This data allows you to
continuously optimize your content strategy, ensuring you’re consistently producing high-impact content.
AI can assist with generating content ideas, headlines and even full-length articles. You can quickly brainstorm ideas for blog posts, social media updates and marketing campaigns by leveraging AI-based content creation tools. Additionally, AI tools can assist in producing content faster by automating repetitive tasks such as keyword research, grammar checks and even content drafting.
AI can also help you repurpose content into various formats. For example, you can transform a blog post into a video, infographic or podcast using AI-powered tools. You can even train LLMs (Large Language Models) to cite their sources so that you are being responsible in your content generation. This allows you to reach different segments of your audience across multiple platforms without the need to create entirely new content from scratch.
AI-powered SEO tools can help ensure your content is optimized for search engines. GEOs (Generative Engine Optimization) have been rolled out by Google and can boost the visibility of smaller sites by 115%. These tools analyze keywords, competitors and trends to give you a competitive edge in SEO strategy. AI can also assist in suggesting improvements to increase visibility and ranking on search engines, ensuring that your content reaches a broader audience.
In a world flooded with content and obsessed with AI, you have to teach the machine to learn your language and your brand. Turn your story into a connection and bring value to your audience. AI is here to help us work faster; it is not here to replace our thoughts and ideas. Do not fall into the trap of purely AIgenerated content. Instead, get clear on your story.
Dawn Dawson has worked in advertising since 1992, and in mortgage (with Mortgage Solutions Financial) since 2000.
are some AI tools that can help you get started:
ChatGPT
HubSpot
Google Analytics
BuzzSumo
Jasper
Writesonic
SurferSEO
SEMrush
Lumen5
Copy.ai
BY TIFFANY UNDERWOOD
This summer, Pueblo celebrated the 30th anniversary of the Chile & Frijoles Festival, a signature event that highlights the region’s agricultural heritage and the renowned Pueblo chile. First launched as a one-block gathering in 1994, the festival has grown over the past three decades to cover 10 blocks along Union Avenue, and has become a fall staple that attracts more than 150,000 visitors each year. The event serves as a vibrant celebration of Pueblo County’s culture, traditions and local economy, drawing attendees from across Colorado and beyond.
This year’s festival, organized by the Pueblo Chamber of Commerce, promised a lively weekend filled with entertainment, food and festivities. In addition to fresh chiles, attendees found roasted chiles and a variety of chile-centric products, including salsas, sauces and spices that capture the region’s flavors. The centerpiece was the farmer’s market, where visitors could buy directly from local growers who offer freshly harvested produce and regional goods that reflect Pueblo’s agricultural roots.
The festival lineup included a mix of live entertainment, chile cooking competitions and crowd favorites like the jalapeño-eating contest, which tests the heat tolerance of bold participants. Other featured activities included the Chihuahua and Friends Parade, the Chile and Salsa Showdown and cooking demonstrations, all aimed at spotlighting the versatility and culinary appeal of Pueblo’s prized crop.
The Chile & Frijoles Festival has become a significant driver for Pueblo’s economy, drawing more visitors and stimulating local spending. The event’s economic
Economic Impact:
$8 million
Chamber Investment: more than $500,000 (in local goods and services)
Lodging sales in Sep 2024: $4.9 million (each year)
impact has only grown over the years as the festival has expanded its footprint and reputation,
Although the festival experienced a slight dip in attendance this year due to rainy and cooler weather, it still drew an impressive crowd of approximately 30,000 people. Outof-town visitors accounted for 15.7% of attendees, with a notable 4.8% increase in non-local attendance over 2023. The visitor demographics underscore the festival’s broad appeal: 7% of attendees traveled from other states, including Arizona, Texas and Kansas. Additionally, Chicago and Kansas City made the list of top visitor markets, reflecting the festival’s growing reach and popularity.
The demand for vendor spots is a testament to the festival’s reputation and economic potential. More than 200 street vendors lined Union Avenue, offering an array of goods, from handcrafted jewelry to culinary treats. Vendor interest continues to exceed capacity each year, with waitlists forming well in advance.
Beyond its economic benefits, the festival plays an important role in promoting Pueblo chile on a broader scale. The Colorado Department of Agriculture reports that brand awareness of the Pueblo chile has
increased by more than 40% since 2016, driven in part by the festival’s growing reputation. This has translated into increased sales for local growers and heightened interest in Pueblo chile products, which are now recognized throughout the region and nationally. The festival has become a powerful marketing tool for Pueblo’s agricultural identity.
For Pueblo residents, the festival is a time-honored tradition that celebrates local pride and fosters community connections. For visitors, it’s an opportunity to experience Pueblo’s unique flavor and culture.
Each September, the festival brings together farmers, artisans, performers, and visitors in a shared appreciation for Pueblo’s agricultural legacy and the distinctive Pueblo chile that has become a regional icon. The event continues to be a defining feature of Pueblo’s identity, showcasing the city’s commitment to its agricultural roots while fostering economic growth and community engagement.
Donielle Kitzman, vice president of the Greater Pueblo Chamber of Commerce, says, “It’s always in the best interest of the community to have such a long-standing, sustainable event that brings in the amount of visitors and economic impact that the chile festival does for Pueblo. We are very proud of that!”
Tiffany Underwood is a staff writer for the SoCo Business Forum & Digest.
BY TIFFANY UNDERWOOD
CCubed Training, supported by Cyber Cube in Pueblo, is working to close the gap in cybersecurity education for local students by offering access to computer resources and certifications in cybersecurity.
C Cubed Training was established in 2020 by former Army information warfare officer and Centennial High School JROTC instructor John Freeburg and his wife, Marcie. C Cubed seeks to provide handson training and essential skills to meet the rising demand for skilled cybersecurity professionals in both the military and civilian sectors.
The organization’s mission focuses on enhancing computer literacy and providing cybersecurity training for underserved populations in
Southern Colorado. The aim is to establish Pueblo as a major location for cybersecurity education, targeting skills such as ethical hacking, AI and robotics to bridge the tech education gap in the region. In alignment with national workforce needs, C Cubed’s goal is to equip students with the tools and credentials necessary to support both local economic growth and national security efforts. Cyber Cube is the local hub for this training program offering customized, tailored and personal training programs.
In partnership with the University of Colorado, Colorado Springs (UCCS) cybersecurity program, C Cubed offers a flexible and robust curriculum tailored to a variety of participants.
Programs are available for middle and high school students, college students and adults interested in career changes. Courses provide entry-level to advanced certifications, starting with foundational certificates like the CompTIA A+ and moving up to the CySA+ certification. As a certified CompTIA testing center, C Cubed ensures all student achievements are documented, aiding in the creation of a professional resume that highlights technical proficiency.
The self-paced programs allow students to move as quickly as they’re able, with the potential to become job-ready in as little as eight weeks. Training is available in person at their conveniently located downtown Pueblo center and online courses are accessible around the clock to fit varied schedules. The center’s study spaces provide a quiet environment with highspeed internet, helping students focus and succeed in their certification paths.
In addition to educational programs, C Cubed has partnered with local high schools to develop Pueblo’s CyberPatriot competition team. The team includes students from Centennial, Pueblo East and Pueblo Central high schools, competing in events that simulate real-world cybersecurity challenges. According to the C Cubed website, these competitions offer critical experience and help students to better understand concepts they will encounter in written certification exams. Success in these competitions can also lead to scholarship opportunities, with demonstrated skills translating directly to potential in Cyber Security Operations Centers (CSOC) and similar roles in cybersecurity fields.
C Cubed Training represents a significant step toward building a local cybersecurity workforce with skills to meet current and future challenges. With a vision to grow Pueblo as a leader in cybersecurity training, C Cubed Training is addressing the technological skills gap while supporting local and national goals in cybersecurity and economic development.
Tiffany Underwood is a staff writer for the SoCo Business Forum & Digest.
BY WAYNE HEILMAN
ASwiss startup company hopes to begin testing its technology next year on what eventually will become a mile-long high-speed hyperloop transportation system track east of Pueblo after completing a 7.3-mile test earlier this year in Switzerland.
Swisspod Technologies completed the longest hyperloop test in May at a 412-foot, 1/12th scale track it built in Lausanne, Switzerland, to demonstrate its technology using a two-passenger capsule outfitted with linear induction motors, viable for both cargo and passenger transportation. The company says the test shows the full-size version of the system, and it could complete an 88-mile trip at speeds of more than 300 mph.
The test was performed by Project LIMITLESS, an acronym for Linear Induction Motor Drive for Traction and Levitation in Sustainable Hyperloop Systems, and is a partnership of Swisspod, the Federal Institute of Technology Lausanne (EPFL) and the School of Business and Engineering Vaud in Switzerland. The capsule traveled at about 25 mph, making about 100 loops around the track, to monitor systems ranging from propulsion to communications.
The test track in PuebloPlex, an industrial park on the grounds of the former Pueblo Chemical Depot, will employ up to 15 people to test full-sized versions of the passenger capsules. The test track is an elevated tube that is 0.25 miles long and will double in size next year, Swisspod CEO Denis Tudor says. The company plans to expand the track to a mile within three years after raising $40 million to build the one-mile track and several smaller tracks.
“This [hyperloop system] is the
future of transportation – both for passengers and cargo,” Tudor says. The PuebloPlex site will be Swisspod’s “certification center for our technology and to help us scale the technology using full-size equipment and infrastructure.”
Swisspod has raised $15 million so far for construction of the PuebloPlex test track from a $9 million Swiss government grant and investors that include spacefocused New York venture capital fund Seldor Capital, Chicago-based venture fund MDL Investments,
Swiss private equity group Ace & Co., Polysys Industries in the United Arab Emirates and others from Miami and Cincinnati. Tudor hopes to close on another $4 million in financing by the end of next year. According to Tudor, the capsule design is nearly complete and the company plans to announce early next year where in Colorado it will assemble them — he is negotiating a lease for manufacturing space but declined to disclose the location.
The capsules are the key to the hyperloop system; they are equipped with a propulsion system and can be attached to each other like railroad cars to transport 10 to 15 passengers on each trip.
Hyperloop technology was described in a 2013 white paper authored by billionaire Elon Musk as a “fifth mode of transportation,” using electromagnetic propulsion to send a capsule through a tube within or between cities. Most other startups trying to develop a hyperloop system have shut down for a variety of reasons, and Musk wants to use tunnels once planned for hyperloop systems instead for his autonomous taxis.
The technology used by Swisspod was pioneered by Swiss professor Marcel Juffer in the 1970s. EPFL teams that were co-founded by Tudor won several awards during Musk’s annual Hyperloop Pod Competitions in 2016, 2017 and 2018. They won Best Design, Best Innovation, Best Engineering and third place for speed. After a conversation with Musk, Tudor co-founded Swisspod with Cyril Dénéréaz, an EPFL classmate who would
become chief technical officer of the startup.
The test track, under construction on a 43-acre site in PuebloPlex is a partnership with the Transportation Test Center, part of the American Association of Railroads, which will provide engineering insight, operational and test plan support.
Swisspod has signed a memorandum of understanding to build a 50-mile hyperloop system to connect Noida International Airport to downtown Delhi, as well as a letter of intent with Swiss Federal Railways (SBB) to use Swisspod’s capsule on SBB rail network. He said the system in India will take five years to complete, while SBB wants to use the capsule to provide a faster and more energy-efficient method of transportation.
The company sponsored an open house on Nov. 20 at PuebloPlex to show off the test track to state, regional and local leaders.
Wayne Heilman is a senior writer for the SoCo Business Forum & Digest.
BY MEGHAN MCGUIRE, CFP®, CHFC®, MS, RICP®
Having a plan is essential in achieving long-term financial security. It involves setting goals, managing income and expenses, and making informed decisions to ensure that current and future financial needs are met. Planning is the foundation to achieving lifelong goals and aspirations. Each plan is unique as no two people have the same set of goals, risk tolerance or investment objective. The goal of the plan is to meet each person where they are and then identify which financial tools are available to help them make better decisions. When a person and/or a family has a plan, they are more likely to achieve their goals which significantly reduces financial stress. It is shown that when a plan is implemented, it creates more confidence in the decisions made. A bonus: those that do plan tend to have higher net worth than those who do not.
Planning is more than just contemplating retirement. It encompasses so much more: caring for family, welcoming a new family member, saving for college, changing careers, future home purchases, travel, weddings, and major purchases just to name a few. These are all milestones that can lead up to and throughout retirement. With a clear plan you can break down long-term dreams into manageable objectives that help keep you accountable in achieving your set goals. Effective planning allows you to understand where your money is going and how to allocate it efficiently.
Life is unpredictable and unexpected expenses and emergencies can strain your finances. A well-thought-out plan, which includes an emergency fund, gives you a financial cushion during tough times. A comprehensive plan also includes insurance needs that can cover health, life, disability, and property insurance. Unexpected expenses can also lead to increased debt. Planning helps manage existing debt and prevents new debt from becoming overwhelming.
When it comes to making
investment decisions, emotions tend to overcome rational thinking. Investors tend to sell in down markets to protect them from downside risk. Most of the time these investors do not get back in at the right time and they tend to miss recovery and growth. With a plan in place, it helps to eliminate those fearful knee jerk reactions by focusing on the longterm goal. Effective planning helps you build a roadmap that ensures your investments align with your financial goals, risk tolerance and timeline. For example, long term goals might call for stocks while short term goals might require safer, more liquid assets like bonds or savings.
A plan encourages diversification across different asset classes (stocks, bonds, alternatives) to minimize risk. Most plans should include market variations in their projections which account for these volatile markets.
A good plan will incorporate both asset location and asset allocation. By understanding tax-advantaged accounts like tax deferred employeesponsored plan (QRP) such as a 401(k), 403(b), or a governmental 457(b), or an individual retirement account (IRA). and tax free (Roth QRP and Roth IRA) you can help maximize to your investment returns while
minimizing your tax burden. In the taxable accounts, planning can help you identify tax-efficient investments such as municipal bonds or tax-loss harvesting such as Direct Indexing. Through consistent contributions and time, planning helps you take advantage of compounding interest which can significantly enhance your growth potential over time.
With a plan in place, you are more likely to stick to a budget, avoid impulse purchases, save for those long-term goals, and make informed investment decisions. This discipline can lead to long-term financial stability and success.
Meghan McGuire, CFP ®, ChFC ®, MS, RICP ® is the first vice president –investment officer for Virtuent Wealth Management Group of Wells Fargo Advisors. Meghan.mcguire@wfa.com www.virtuentwmg.com
Traditional IRA distributions are taxed as ordinary income. Qualified Roth IRA distributions are federally tax-free provided it has been more than five years since the Roth IRA was funded AND the owner is at least age 59½ or disabled, or using the first-time homebuyer exception, or taken by their beneficiaries due to their death. Qualified Roth IRA distributions are not subject to state and local taxation in most states. Distributions from Traditional and Roth IRA’s may be subject to an IRS 10% additional tax if distributions are taken prior to age 59½.
Distributions from an employeesponsored retirement plan (QRP) are subject to ordinary income tax and may be subject to an IRS 10% additional tax for early pre-59½ distributions.
Asset allocation and diversification are investment methods used to help manage risk. They do not guarantee investment returns or eliminate risk of loss including in a declining market. Wells Fargo Advisors is not a legal or tax advisor.
When you find an idea that you just can’t stop thinking about, that’s probably a good one to pursue.
— Josh James Co-founder of Omniture & founder and CEO of Domo, Inc.
Play by the rules, but be ferocious.
— Phil Knight Founder of Nike
What you do makes a difference, and you have to decide what kind of difference you want to make.
— Jane Goodall English primatologist & anthropologist
Advertiser Index / In
Thank you to each and every advertiser listed.
Air Force Athletics
Alpine Bank
Altitude Hospitality Group
APG: Advanced Printing & Graphics
Bank of Colorado
Bryan Construction
Business Digest Weekly Radio
Colorado Springs Hispanic Chamber of Commerce
Colorado Springs Utilities
ComcastRISE
Dad’s Donuts
Garden of the Gods Resort & Club
Kaiser Permanente-Colorado
InBank
Marquesa Hobbs/Platinum Group
Minuteman Press
NORTH Magazine
Pikes Peak Small Business Development Center
Pikes Peak Workforce Center
Southern Colorado Women’s Chamber of Commerce
Trainwreck
Underline Infrastructure/Colorado Springs
United States Golf Association
Xledger Inc.