PROFESSIONAL THEATRE ACCESS VALID FOR INTELLICENTRICS/

SEC3URE/MIA/LSI TIERS 1,2,3

UK standards are high for products used in healthcare, and organisational reputation is key to commercial success. The role of the medical device industry professional when selling to hospitals has changed. Representatives of organisations providing healthcare goods and services must now be expert product technical specialists to succeed, and the standards of training and service delivery required for this role align with registered healthcare professionals. Device industry professionals may need to be present in operating theatres and other acute clinical areas on a regular basis, to provide support and to educate staff in the use of transformative products and technologies. The relationship between the ‘customer’ and the sales professional in healthcare can no longer be approached as a straightforward selling opportunity - the company representative in 2023 is a valued member of the clinical team. In addition to their supportive/educational role, medical device companies are also responsible for the lifetime risk management of their products and must provide ongoing service to hospitals and clinical teams.

Healthcare Skills Training International delivers knowledge and skills to device industry representatives to the required standard, providing a regulated Theatre Access qualification to professionals working in such organisations.

Our qualifications are:

• Benchmarked to National Occupational Standards

• Delivered by an audited training provider

• Governed by the UK Regulator

Our courses comprise two-day live-virtual classes for those new to the healthcare industry. For experienced representatives, we host an exam-only online qualification (which includes uploaded practical assessments).

This course delivers, then benchmarks the training which hospital management expect of healthcare industry personnel when entering, supporting, and providing verbal and technical input in acute clinical areas. Designed for roles in the medical device, pharmaceutical and regulatory environments. this course offers:

• An understanding of what constitutes best practice in a clinical environment, including infection control (hand washing & blood borne pathogens), PPE and Standard Precautions.

• The legal obligations in hospital and clinical settings Competence based training approaches to product training

• Regulatory requirements including medical device legislation, legal requirements for healthcare product industries, product liability and reporting obligations.