Hcs week 37

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Established in 1929

Health City Sun

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www.healthcitysun.com

September 9, 2016

New Mexico’s Legal & Financial Weekly

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Fraud-Fighting Facts

undreds of data breaches occur every year in the U.S. If your company, organization or agency has a data breach, you need to know what to do to help people whose personal information may have been exposed.

Vol. 6.87 No. 37

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Should you hire an identity theft service provider? If so, how should you choose one? Identity theft services may not be necessary for every breach but if you’re going to offer this kind of service, make sure it provides the information and assistance that best fits the needs of those affected.

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Consumer Federation of America has created a checklist, “My company’s had a data breach, now what? 7 questions to ask when considering identity theft services,” to help you make these decisions. This isn’t meant to be legal advice, however—always consult with an attorney about how to respond to a breach.

how quickly are alerts sent? Are there specially trained personnel to help victims of fraud resulting from the breach, and will that assistance continue for problems that aren’t resolved when the contract ends?

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Identity theft services typically alert people about possible fraudulent use of their personal information, mitigate the damage, and/or help victims recover from identity theft. The features of the services vary and can often be customized to fit particular breach situations. One question to ask is whether the service provides information about how to reduce the potential damage that may result from the breach—for example, by changing account numbers and passwords, monitoring one’s accounts online, and using fraud alerts, security freezes and other tools.

T he checklist explains the different kinds of monitoring and fraud resolution that may be offered. Whether identity theft services are needed and what features to look for depends on the types of personal information involved and other factors. A good rule of thumb is: if you are legally required to notify the victims of a data breach, consider providing these services. It’s wise to retain an identity theft service provider in advance so you won’t be scrambling to select one in the midst of a breach situation.

Other questions to consider include: Are services available 24/7? Is there a toll-free number with live operators? What will the response times be? Can the service handle multiple languages? If monitoring is provided,

How can you find a reputable identity theft service provider? For the answer to that and other questions about data breach services, go to www. IDTheftInfo.org. -(NAPSI)

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Make Your Family Emergency Plan Today

he Federal Emergency Management Agency (FEMA) urges Americans to take a few simple actions to prepare for a wide array of hazards by developing a family emergency communication plan and downloading the FEMA app. FEMA is encouraging people to take these actions in conjunction with America’s PrepareAthon!SM, a grassroots, community-based campaign for action designed to increase preparedness and resilience.

where you live. Another way to protect your family is to ensure that everyone in your household downloads the FEMA app for disaster resources, weather alerts and safety tips. The app provides a customizable checklist of emergency supplies, tips on how to survive natural and manmade disasters, and weather alerts from the National Weather Service for up to five locations anywhere in the United States. In addition, with the app you can:

One of the ways to protect your family and prepare for an emergency is to start with good communication. A family emergency communication plan is critical to making sure the entire family knows whom to contact, how to reach each other, and where to meet up in an emergency.

• Share disaster damage photos on a verified photo-sharing platform.

Visit ready.gov/prepare and download Be Smart. Take Part: Create Your Family Emergency Communication Plan. Collect the information you need, decide on the places where you will meet in case of an emergency, share the information with your family and practice your plan. In addition:

• Receive reminders to check your smoke alarm and replace the batteries.

• Create or update a wallet card with emergency numbers and an out-oftown point of contact. Make sure everyone in your family has their own card to carry with them. • Know your community’s plans for evacuation and the evacuation route

• Get directions to open shelters and find out where you can talk to FEMA in person.

Download the FEMA app for free on the iTunes App Store and Google Play (available in English and Spanish). Visit the America’s PrepareAthon! website at ready.gov/prepare to download the Be Smart. Take Part: Create Your Family Emergency Communication Plan and visit fema.gov/mobile-app for more information about the FEMA app. -(NAPSI)


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