HCR ManorCare volume 16 | AUGUST
2018
Champion of Caring Ruben Ganancial named 2018 second quarter Champion of Caring. Ruben Ganancial, LVN Nurse Supervisor at ManorCare - Walnut Creek, California, has been named HCR ManorCare Champion of Caring for the 2018 second quarter. In Ruben’s 14 years with ManorCare - Walnut Creek, he has been a mentor, preceptor and a go-to person for the center’s whole team. Patients, physicians and families count on Ruben when they visit or call to get up-to-date information, describing him as conscientious, efficient, courteous and cheerful. Returning patients frequently request Ruben’s unit in order to be in his care. Surveyors note his remarkable consistency and commitment. He leads by example, putting his team members first and always being quick to recognize coworkers’ exceptional customer service. In turn, newer nurses have remarked about his responsiveness and contributions as a mentor.
“Returning patients frequently request Ruben’s unit in order to be in his care.” One family member states, “Ruben was very caring, attentive
Left to right: Rami Ubaydi, VP/GM West Division, Lisa Evans, RDO, Ruben Ganancial, LVN, David Parker, COO and Melissa Katz, Administrator. _______________________________________________________________________
and sympathetic while caring for my mother-in-law. His smile and humor made us laugh.”
“Ruben was very caring, attentive and sympathetic while caring for my mother-in-law.” Administrator, Melissa Katz, toasted Ruben in a poem, featuring this lyric, “Such a good nurse…employees and patients request to be on his run. A hardworking man who makes his job look relaxing and fun.” A perfect homage to one who treats his patients with kindness and a smile. Thank you Ruben, for your commitment to living HCR ManorCare’s Helpful, Caring and Responsive philosophy.