Leadership and Management Course Catalogue

Table of Contents

Click the links below to navigate to the relevant sections:

About Hawk Training

Our Values

Apprenticeships

The benefits of apprenticeships

How apprenticeships can help to strategically grow your business

Team Leader/Supervisor Apprenticeship

Operations/Departmental Manager Apprenticeship

Senior Leader Apprenticeship

Professional Development Programmes

Exploring Professional Development Programmes at Hawk Training

Professional Development Programmes: Qualifications

Level 3 Management and Leadership qualifications

Level 3 CMI Award in Principles of Management & Leadership

Level 3 CMI Certificate in Principles of Management & Leadership

Level 3 CMI Diploma in Principles of Management & Leadership

Level 5 Management and Leadership qualifications

Level 5 CMI Award in Management & Leadership

Level 5 CMI Certificate in Management & Leadership

Level 5 CMI Diploma in Management & Leadership

Level 7 Strategic Management and Leadership qualifications

Level 7 CMI Award in Strategic Management & Leadership Practice

Level 7 CMI Certificate in Strategic Management & Leadership Practice

Level 3 Coaching and Mentoring qualifications

Level 3 CMI Award in Coaching and Mentoring

Level 3 CMI CMI Certificate in Coaching and Mentoring

Level 3 CMI Diploma in Coaching and Mentoring

Level 5 Professional Coaching Practice qualifications

Level 5 CMI Award in Professional Coaching Practice

Level 5 CMI Certificate in Professional Coaching Practice

Level 5 CMI Diploma in Professional Coaching Practice

Level 5 Professional Mentoring Practice qualifications

Level 5 CMI Award in Professional Mentoring Practice

Level 5 CMI Certificate in Professional Mentoring Practice

Professional Development Programmes: Short Courses

Level 3 Stepping up to Leadership

Level 5 Stepping up to Operational Leadership

Women in Leadership

Coaching and Mentoring Fundamentals

Managing Projects to Achieve Results

Effective Change Management

Motivating a Team

Managing Teams Remotely

Workplace Organisation

Managing Workplace Stress

Emotional Resilience

Contact Us

About Hawk Training

At Hawk Training, we pride ourselves on our outstanding reputation for delivering innovative training and development solutions to organisations and individuals. Recognised for our excellence in the field, we have achieved the prestigious 'outstanding' rating from Ofsted, 2013 and 2023 a testament to our commitment to exceptional standards and high-quality training With over 30 years of experience, we have honed our expertise in work-based training and vocational qualifications, positioning ourselves as a trusted partner for learners and organisations.

Our foremost dedication lies in supporting learners and organisations in achieving their individual learning and training needs and propelling their career and organisational development opportunities. Headquartered in Twickenham, London, we have become a leading force in the industry, serving thousands of organisations and individuals with remarkable success

Hawk Training offers a comprehensive range of apprenticeships and professional development programmes tailored to meet the needs of individuals and businesses across diverse occupational sectors. Whether you are aiming to enhance your skills in leadership, delve into specialised technical expertise, or embark on an entirely new career path, our apprenticeship and professional development programmes are designed to support your aspirations and goals

As a frontrunner in vocational learning, Hawk Training continues to lead the way in delivering leadership and management training and development at all levels. In partnership with the prestigious Chartered Management Institute (CMI), we combine the established reputation of professional qualifications with cutting-edge delivery methods and state-of-the-art facilities It is with great pride that we were recognised as the Chartered Management CMI Outstanding Innovation of the Year Winner for 2022. This unique approach enables us to meet the ever-evolving business and economic challenges of today's world, equipping learners with the skills and knowledge necessary to thrive in their respective industries

Our unwavering commitment to excellence extends to our team We are deeply passionate about ensuring that our staff possess the ideal blend of professional experience and qualifications. This allows us to provide unparalleled support to both employers and individuals, empowering them to become more effective and efficient in their roles.

Let Hawk Training be your trusted partner in unlocking your full potential, driving professional growth, and achieving remarkable outcomes

The case for management and leadership training...

The UK economy and organisations face two significant challenges regarding leadership and management capability.

The first challenge is low productivity levels in the UK, which have long been a concern compared to international competitors. The productivity gap persists, with the UK lagging in output per hour worked and regional disparities. The country also has a mix of highly productive businesses and a long tail of poorly managed and unproductive organisations, particularly SMEs. To achieve economic growth and address this productivity gap, improving leadership and management skills is crucial

The second challenge revolves around the prevalence of "accidental managers" within workplaces. Accidental managers are highperforming individuals who are promoted to management roles without adequate training or proven managerial effectiveness. This phenomenon is pervasive in the UK, with an estimated four out of five managers falling into this category. The lack of training and preparation for these managers results in significant hindrance to productivity and organisational performance.

Investing in leadership and management development is vital to tackle these challenges. Strong leadership and management practices have been shown positively impact effective productivity, and even small improvements in management practices can lead to substantial growth rates.

Retraining and upskilling the existing workforce is essential in the face of demographic shifts and the changing nature of work due to digitisation, automation, and AI advancements. Government reports highlight the need to adapt to an ageing workforce and the potential need for workers to switch occupational categories Upskilling and retraining initiatives, play a crucial role in boosting productivity and equipping individuals with the necessary skills for the future of work.

Overall, closing the productivity gap and nurturing competent, confident, and conscientious leaders through robust management and leadership development efforts will significantly contribute to and support organisations to become more productive and thrive.

Our Values

At Hawk Training, our core values are the backbone of everything we strive for and represent an unyielding commitment to the ideals we hold dear These values are embodied in the acronym FLITE: Forward Thinking, Learning, Integrity, Teamwork, and Empowering.

Our Forward Thinking approach ensures that we are always one step ahead in the ever-changing landscape of vocational education, identifying new methods and technologies that make learning more accessible and impactful

Learning is at the heart of our operations, where we continually invest in educational innovation to provide relevant and timely programmes that serve the varied needs of our clients.

Integrity stands as a cornerstone of our business ethics; it is the compass that guides all our actions, from transparent communications to the respect we show to all stakeholders involved.

Teamwork emphasises our belief in collective intelligence and collaboration. We understand that the best outcomes arise when we work in unison with our partners, educators, and learners.

Finally, Empowering is what we aim to achieve every day. We empower not just through education, but by giving people the tools and confidence they need to take control of their careers and lives. Together, these values form the essence of Hawk Training’s mission to deliver outstanding vocational education and professional development services.

Apprenticeships

At Hawk Training, we specialise in delivering customised learning programmes funded by the apprenticeship levy, enabling businesses to unleash their workforce potential and support growth. Our team collaborates closely with your organisation to create tailored training solutions that precisely fit your specific needs and objectives. By harnessing the benefits of the levy, you can strategically invest in your workforce's development and reap the rewards of enhanced productivity, innovation, and employee retention.

What are the benefits of apprenticeships?

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Bespoke Training Solutions: Apprenticeships offer customised training programmes designed to address the specific needs of your organisation. With tailored training, you can develop a highly skilled workforce aligned with your business goals and objectives 85% of employers who use apprenticeships say they have led to the development of skills relevant to their organisation.

Boosting Performance: Apprenticeships boost productivity by providing practical, jobspecific training. According to the government, 78% of employers saw a significant increase in productivity as a result of apprenticeship training and development.

Empowering Your Team Through Continuous Professional Development: Apprenticeships are not limited to new appointments; they also offer opportunities for upskilling and continuous professional development for your existing employees. It allows them to acquire new knowledge and stay relevant in a rapidly changing business environment

Igniting Growth - Unleashing New Skills within Your Workforce: Apprenticeships enable you to develop new skills within your workforce, ensuring they have the capabilities required for current and future roles. This helps future-proof your organisation and respond to evolving market demands.

Elevated Reputation: Investing in apprenticeships demonstrates your commitment to employee development and can enhance your organisation's reputation. It showcases your dedication to nurturing talent and supporting career growth, making you an employer of choice.

Loyal and Motivated Team: Apprenticeships contribute to higher staff retention rates

According to the government, 76% of employers report that apprenticeships have improved employee retention, as apprentices feel valued and supported in their career progression.

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Unlock a World of Talent: Apprenticeships provide access to a pool of fresh talent. By recruiting apprentices, you can tap into a motivated and diverse workforce, bringing in new perspectives, creativity, and innovative ideas to your organisation.

How apprenticeships can help to strategically grow your business

With Hawk Training as your partner, we can help you identify skills gaps within your workforce and develop customised training programmes to address them. This strategic investment translates into improved productivity, enhanced employee retention, and increased competitiveness By leveraging the apprenticeship levy and collaborating with Hawk Training, you unlock the full potential of your workforce, driving sustainable business growth.

Are apprenticeships right for my business?

The advantages of apprenticeships are clear, as you’ve seen they can boost productivity, bring fresh ideas, and reduce recruitment costs. However, it's essential to remember that every coin has two sides. Taking on an apprentice or enrolling an existing employee on to an apprenticeship programme requires a level of commitment from your business.

As a responsible employer, you must provide onthe-job training and allocate time for your apprentice to complete their training during working hours (minimum of 6 hours per week). It's an investment that demands dedication. Yet, despite these considerations, the overwhelming consensus among employers is that the advantages of apprenticeships far outweigh the commitment required.

Funding an Apprenticeship

The Apprenticeship Levy was introduced in April 2017 and is essentially a tax on employers aimed at funding apprenticeship training This innovative approach is designed to encourage businesses to invest in the training and development of their workforce, thereby enhancing skills across various industries.

What is the Levy?

The Apprenticeship Levy requires all employers with an annual pay bill exceeding £3 million to contribute 0.5% of their payroll costs to the fund. This fund is then used to finance apprenticeship training for both new and existing employees. The goal is to create a sustainable mechanism for employers to invest in the skills necessary for their industry while promoting economic growth through a highly skilled workforce.

Do I Pay the Levy?

If your business has an annual pay bill of £3 million or more, you are obligated to pay the Apprenticeship Levy. The pay bill includes all earnings subject to Class 1 secondary National Insurance contributions, such as wages, bonuses, commissions, and pension contributions Businesses falling below this threshold are not required to pay the Levy, but they can still access government support for apprenticeship training through a co-investment model.

What is Co-Investment?

Co-investment is an alternative funding mechanism for businesses that do not fall under the Apprenticeship Levy Employers with an annual pay bill below £3 million can access government support for apprenticeship training by contributing 5% of the total training costs. The government covers the remaining 95%, ensuring that businesses of all sizes can actively participate in apprenticeship programmes.

Co-investment provides a flexible and accessible way for smaller businesses to engage in skills development without incurring the full financial burden. It allows employers to tailor apprenticeship training to their specific needs, addressing skill gaps and promoting a culture of continuous learning within the organization.

In summary, the Apprenticeship Levy serves as a cornerstone for advancing skills and workforce development in the UK. If your business is subject to the Levy, it is essential to understand your obligations and leverage the funds for strategic training initiatives. For those below the threshold, co-investment offers an opportunity to invest in apprenticeships and foster a skilled and resilient workforce for the future. Embracing these initiatives not only benefits individual businesses but contributes to the overall growth and prosperity of the UK economy.

Apprenticeship Levy gifting

Under the Apprenticeship Levy reforms, Levy paying organisations are allowed to transfer 25% of their Levy pot to other organisations who fall under the Co-investement scheme Since the Apprenticeship Levy was introduced over £2 Billion pounds in expired funds has been given back to the government, therefore many Levy paying organisations are willing to transfer their Levy funds to support a variety of sectors within apprenticeships. At Hawk, we have several partnerships that fall within the Apprenticeship Levy who wish to transfer and support organisations that fall under the Co-investment bracket which we are engage on, on your behalf.

TEAM LEADER/SUPERVISOR APPRENTICESHIP

Our Level 3 Team Leader/Supervisor apprenticeship is a 14-month development programme suitable for team leaders, supervisors, first line and aspiring managers.

How the programme is structured:

The programme is structured around three themes of learning, aligned to the Chartered Management Institute’s ‘Professional Standard for Management and Leadership’:

Theme

Theme 3:

What do learners learn?

Theme 1: Personal Effectiveness:

Personal Effectiveness focuses on enhancing self-awareness and productivity in the workplace. Learners will explore topics such as emotional intelligence, unconscious bias, and time management to improve interpersonal skills and decision-making By mastering these areas, employees will be better positioned to manage their own tasks and collaborate effectively with others.

Theme 2: Interpersonal Excellence:

Interpersonal Excellence hones in on developing superior relational and decision-making skills. Covering a range of topics like stakeholder relationships, conflict management, and leadership, learners will gain essential tools for effective problem-solving and team collaboration This theme equips employees with the skill set required for impactful leadership and effective change management.

Theme 3: Organisational Performance:

Organisational Performance is tailored to equip learners with the competencies needed for optimal business operations. Topics like data management, human resources, and budgeting are covered to ensure effective resource allocation and compliance This theme provides essential knowledge for understanding and positively influencing organisational culture and governance

English and maths:

In addition to developing the knowledge, skills and behaviours needed to be a successful Team Leader/Supervisor, learners are required to achieve level 2 Functional Skills qualifications in English and maths* as part of this programme. Learners must be committed to achieving these qualifications in the first nine months of their apprenticeship

*unless they have GCSE equivalents at grades 9 - 4/A* - C in these subjects

How is the programme delivered?

The Level 3 Team Leader/Supervisor apprenticeship helps to develop the confidence and capabilities of first line and aspiring managers. The programme is delivered using a blended learning approach combining face-to-face coaching with online learning resources.

Learners are assigned a dedicated tutor and coach who will work with you and the learner to understand their individual development needs and tailor the course accordingly so that these development needs are fully addressed. Their tutor will hold regular face-to-face and/or virtual one-to-one sessions to provide coaching, training, and support so that they rapidly develop the knowledge, skills and behaviours needed to be a successful manager In addition to support from their tutor, learners also benefit from exclusive access to our comprehensive range of engaging e-learning resourcesaccessible anytime, anywhere, these resources empower learners to learn, develop and grow at their own pace.

How is the programme assessed?

This programme is formally assessed by an independent end point assessor from the Chartered Management Institute (CMI) using two methods weighted equally at 50%.

Portfolio of evidence underpinned by a professional discussion

During the apprenticeship, the learner will generate evidence of the knowledge, skills and behaviours gained which will be uploaded to an e-Portfolio through our Maytas Hub (e-Track) system. The independent assessor will review the portfolio prior to the assessment and use professional discussion to assess the learner's competence and understanding.

Presentation with questions and answers

Learners will agree with the CMI a topic for their EPA presentation when they get to the end of their learning programme (Gateway)

There are six topics available – mostly around change management, improvements, costsavings. Learners will need to develop their presentation post-Gateway and submit to CMI in advance of their Live Assessment Day

Learning Timeline

Month

1

INTRODUCTION

Month

2-4

Month

5-11

THEME 1:

Learning topics

Introduction to your course

Safeguarding

Online safety

British values and Prevent strategy

Learning topics

Feedback

Emotional intelligence

Unconscious bias

Equality and diversity

Take control of your future Introduction to Functional Skills

Month

THEME 2:

Learning topics

Decision making and problem solving

Stakeholder relationship management

Conflict management

Chairing meetings

Learning and working styles

Personal development planning

Time management and prioritisation techniques

Constructive feedback

Goal setting

Leadership

Coaching and mentoring

Change management THEME

Learning topics

Data management

HR and legislation

Budget controls

Operational culture and strategy

Project management tools

Delivery and monitoring of projects

Learners are required to prepare and submit an EPA presentation and presentation notes to CMI two weeks prior to their live assessment date

Month

Live Assessment Day

Method 1:

Professional Discussion underpinned by a portfolio of evidence

Method 2:

Presentation and question and answer session

What will learners receive at the end of their programme?

Upon successful completion of the apprenticeship, learners will achieve:

Team Leader/Supervisor Apprenticeship Certificate

CMI Level 3 Award in Principles of Leadership & Management (optional)

Level 2 Functional Skills in English and/or mathematics (if not exempt) Opportunity for continued membership of CMI and all associated benefits.

What progression opportunities are available to learners after completing this programme?

Upon completion of the apprenticeship, learners can pursue the following opportunities:

Level 5 Operations / Departmental Manager apprenticeship

Take your management skills to the next level with the Operations Manager apprenticeship. Designed for those managing teams or projects, this programme solidifies your operational acumen and prepares you for broader managerial responsibilities.

Level 6 Chartered Manager apprenticeship

Elevate your management prowess with the Chartered Manager apprenticeship. This comprehensive programme garners you chartered status, recognising your ability to lead at a strategic level and drive organisational success.

Level 7 Senior Leader apprenticeship

For those at the pinnacle of their career, the Senior Leader apprenticeship equips you with the advanced strategic capabilities required to operate at a senior executive level, such as CEO or COO roles

OPERATIONS/DEPARTMENTAL MANAGER APPRENTICESHIP

Our Level 5 Operations/Departmental Manager apprenticeship is a 15-month leadership development programme suitable for individuals who manage teams and/or projects, and have responsibility for planning, delivering, and achieving departmental goals and objectives.

Entry requirements:

Learners wishing to enrol on this apprenticeship programme must possess level 2 Functional Skills qualifications, or equivalents such as GCSEs, or higher, at grades 9 - 4/A* - C in these subjects.

How the programme is structured:

The programme is structured around three themes of learning, aligned to the Chartered Management Institute’s ‘Professional Standard for Management and Leadership’:

Theme 1:

What do learners learn?

Theme 1: Personal Effectiveness:

The Personal Effectiveness theme in the Operations Manager apprenticeship shapes influential leaders through emotional intelligence, time management, problem-solving, and ethical decision-making. Learners master self-awareness, adaptability, and critical analysis to drive continuous improvement. With personalised development plans, they optimise productivity, navigating complexities with effective problemsolving techniques As well-rounded leaders, they develop the knowledge and skills needed to make impactful decisions aligned with organisational values, poised for success and growth

Theme 2: Interpersonal Excellence:

The Interpersonal Effectiveness theme transforms learners into collaborative leaders adept in diverse leadership styles, team management, and effective communication. They discover the art of motivating and enhancing performance through coaching and mentoring, while also mastering the skill of managing conflicts and navigating change with finesse. Learners learn how to build high-performing teams through effective performance management, talent development, and recruitment approaches

Theme 3: Organisational Performance:

This theme equips learners with the tools for organisational success, covering operational management, business finance, and project management. They become proficient in strategic planning and delivering against key performance indicators. With a focus on financial acumen and risk mitigation, learners are prepared to make decisions that positively impact the organisation.

How is the programme delivered?

The Level 5 Operations/Departmental Manager apprenticeship prepares learners to lead with confidence and influence organisational success. The programme is delivered using a blended learning approach combining face-to-face coaching with online learning resources.

Learners are assigned a dedicated tutor and coach who will work with you and the learner to understand their individual development needs and tailor the course accordingly so that these development needs are fully addressed. Their tutor will hold regular face-to-face and/or virtual one-to-one sessions to provide coaching, training, and support so that they rapidly develop the knowledge, skills and behaviours needed to be a successful manager. In addition to support from their tutor, learners also benefit from exclusive access to our comprehensive range of engaging e-learning resourcesaccessible anytime, anywhere, these resources empower learners to learn, develop and grow at their own pace.

How is the programme assessed?

This programme is formally assessed by an independent end point assessor from the Chartered Management Institute (CMI) using two methods weighted equally at 50%.

Portfolio of evidence underpinned by a professional discussion

During the apprenticeship, the learner will generate evidence of the knowledge, skills and behaviours gained which will be uploaded to an e-Portfolio through our Maytas Hub (e-Track) system. The independent assessor will review the portfolio prior to the assessment and use professional discussion to assess the learner's competence and understanding.

Project proposal and presentation

Learners are required to work on their project proposal and presentation once they have completed their learning (gateway). The project proposal must involve the learner completing a relevant and defined piece of work that has a real business benefit. Learners will prepare and deliver a presentation that, along with the proposal, appropriately covers the relevant knowledge, skills, and behaviours It will be followed by questioning from the independent assessor.

Learning Timeline

Month

1

INTRODUCTION MODULES

Month

1-5

THEME 1: PERSONAL EFFECTIVENESS

Learning topics

Introduction to your course

Safeguarding

Online safety

British values and Prevent strategy

Learning topics

360/180 degree feedback

Emotional intelligence

Learning and working styles

Equality and diversity

Take control of your future

Introduction to Functional Skills

Time management and prioritisation techniques

Decision making and problem solving

Personal development planning

Month

6-12

THEME 2: INTERPERSONAL EXCELLENCE

Learning topics

Communication

Stakeholder relationship management

Conflict management

Leading meetings

Constructive feedback

Delegation

Leadership styles

Coaching and mentoring

Motivation theory

Recruitment and talent management

Learning topics

Month

13-19

THEME 3: ORGANISATIONAL PERFORMANCE

Change management

Data management and security

Operational planning and management

Finance and resource management Governance

Operational culture and strategy Project management

Learners are required to prepare and submit an EPA presentation and presentation notes to CMI two weeks prior to their live assessment date

Month

20-24

END POINT ASSESSMENT (EPA) PERIOD

Live Assessment Day

Method 1: Professional Discussion underpinned by a portfolio of evidence

Method 2: Presentation and question and answer session

What will learners receive at the end of their programme?

Upon successful completion of the apprenticeship, learners will achieve:

Operations/Departmental Manager Apprenticeship Certificate

CMI Level 5 Award in Management and Leadership (optional) Opportunity for continued membership of CMI and all associated benefits. What progression opportunities are available to learners after completing this programme?

Upon completion of the apprenticeship, learners can pursue the following opportunities:

Level 6

Chartered Manager apprenticeship

Advance your expertise with the Level 6 Chartered Manager apprenticeship. Achieving chartered status, you'll be recognised for your strategic leadership skills and your capacity to deliver significant impact at an organisational level.

Level 7

Senior Leader apprenticeship

Ascend to the top tiers of leadership with our Level 7 Senior Leader apprenticeship. This highlevel course equips you for the most senior roles in your organisation, including C-level positions, by honing your strategic and executive skills

Level 8 CMI Strategic Leadership qualifications

For those seeking to further refine their management skills, Level 8 CMI Qualifications offer in-depth study into strategic leadership and transformational change, cementing your status as an industry-leading manager.

SENIOR LEADER APPRENTICESHIP

Our Level 7 Senior Leader apprenticeship is a 16-month leadership development programme suitable for managers and leaders aspiring to or working as senior leaders or directors

Entry requirements:

Learners wishing to enrol on this apprenticeship programme must possess level 2 Functional Skills qualifications, or equivalents such as GCSEs, or higher, at grades 9 - 4/A* - C in these subjects.

How the programme is structured:

The programme is structured around three themes of learning, aligned to the Chartered Management Institute’s ‘Professional Standard for Management and Leadership’:

Theme 1:

Theme

What do learners learn?

Theme 1: Personal Effectiveness:

Theme 1 equips learners with the foundational skills and knowledge needed to excel as strategic leaders and make a positive impact on their teams and the organisation. Learners are introduced to the Senior Leadership programme and the apprenticeship process, setting the stage for their development journey. They delve into strategic leadership, exploring effective practices and understanding the role and functions of strategic leadership. Topics covered include emotional intelligence, team dynamics, communication, and the essentials of being a leader.

Theme 2: Interpersonal Excellence:

Theme 2 dives into people development and workforce design. It covers change leadership, coaching, mentoring, and team optimisation tools like the 9-box grid and Belbin. The theme stresses the importance of aligning with stakeholders and organisational values while promoting corporate responsibility. Learners also explore frameworks for change like Kotter's 8 Steps and Lewin's Forcefield Analysis.

Theme 3: Organisational Performance:

In Theme 3, learners focus on strategic leadership, mastering crisis management and risk assessment. They explore strategy, organisational design, and data management, while also learning to navigate change and drive innovation The theme promotes application of these skills to the workplace to enhance organisational performance.

How is the programme delivered?

The Level 7 Senior Leader apprenticeship develops learners to be able to provide clear, inclusive and strategic leadership and direction for their area of responsibility within an organisation The programme is delivered using a blended learning approach combining face-to-face group workshops with one-to-one coaching and online learning resources.

Learners are assigned a dedicated coach who will work with you and the learner to understand

their individual development needs and tailor the course accordingly so that these development needs are fully addressed. Their tutor will hold regular face-to-face and/or virtual one-to-one sessions to provide coaching, training, and support so that they rapidly develop the knowledge, skills and behaviours needed to be a successful senior leader. In addition to the one-to-one support from their tutor, learners on this programme benefit from face-to-face workshops providing an opportunity for peer learning and networking along with access to the Chartered Management Institute’s Management Direct portal providing access to a range of quality learning resources - accessible anytime, anywhere, supporting learners to learn, develop and grow at their own pace.

How is the programme assessed?

This programme is formally assessed by an independent end point assessor from the Chartered Management Institute (CMI) using two methods weighted equally at 50%.

Strategic Business Proposal, Presentation and Questioning

The learner will work with their employer to identify a strategic business proposal that has a real business benefit, relates to their role and can be undertaken after the Gateway, unaided by the training provider, but supported by the employer. During the EPA period, the learner is required to write their strategic business proposal document/report and presentation. At the live assessment, the learner will deliver their 20minute presentation which is then followed by a 40-minute question/answer session.

Professional Discussion underpinned by a showcase portfolio

The learner will need to participate in a 60-minute professional discussion with their assessor, which is based on the evidence submitted within their showcase portfolio.

Learning Timeline

Month

1

INTRODUCTION MODULES

Month

1-4

Month

5-8

THEME 1: PERSONAL EFFECTIVENESS

Learning topics

Introduction to your course

Safeguarding

Online safety

British values and Prevent strategy

Learning topics

Strategic Leadership: Leading the way Ethical and Effective Strategic practice

Equality and diversity

Take control of your future

Introduction to Functional Skills

Month

9-16

THEME 2: INTERPERSONAL EXCELLENCE

THEME 3: ORGANISATIONAL PERFORMANCE

Learning topics

People development and workforce design

Working with others to set and realise organisational goals

Influencing corporate strategies and culture

Leading on agreed projects to deliver organisational strategy and transformational change

Learning topics

Critical appraisal of operational policies and practice

Objective setting and resource management

Crisis and risk management Communications strategy

Developing and leading a marketing strategy

Financial governance and legal compliance

Learners are required to prepare and submit an EPA presentation and presentation notes to CMI two weeks prior to their live assessment date

Month

17-21

END POINT ASSESSMENT (EPA) PERIOD

Live Assessment Day

Method 1: Professional Discussion underpinned by a portfolio of evidence

Method 2: Strategic business proposal, presentation and questioning

What will learners receive at the end of their programme?

Upon successful completion of the apprenticeship, learners will achieve:

Senior Leader Apprenticeship Certificate

CMI Level 7 Award in Strategic Management and Leadership Practice (optional) Opportunity for continued membership of CMI and all associated benefits. What progression opportunities are available to learners after completing this programme?

Upon completion of the apprenticeship, learners can pursue the following opportunities:

CMI Level 7

Strategic Management and Leadership qualifications

Enhance your Senior Leader achievements by topping up with Level 7 CMI Qualifications. These advanced credentials reinforce your leadership skills, making you a prime candidate for the most senior roles.

CMI Level 8

Strategic Direction and Leadership qualifications

As the apex of management training, Level 8 CMI Qualifications provide indepth insights into transformative leadership and strategic change, solidifying your status as a management powerhouse.

Professional Development Programmes

Our Professional Development Programmes provide a versatile alternative to our apprenticeship offerings, tailored to support existing managers in developing their confidence while also nurturing newly appointed and aspiring leaders. These bespoke programmes cater to various levels within your organisation, from midcareer professionals to senior leaders, aligning with your strategic goals and addressing specific challenges to foster growth and success.

Tel: 020

Exploring Professional Development Programmes at Hawk Training

At Hawk Training, we understand that the need for effective, impactful training can often be urgent and diverse. That's why we've curated a comprehensive suite of Professional Development Programmes, designed to deliver off-the-shelf excellence tailored to meet the multifaceted challenges organisations face today. These ready-to-deploy courses provide an immediate solution to your training needs, offering a streamlined pathway to enhancing skills and knowledge across your team. Key benefits include:

Immediate Access to Expertise

Our Professional Development Programmes are pre-designed by experts to cover a broad spectrum of critical business and leadership skills From enhancing leadership capabilities to mastering project management and fostering emotional resilience, these courses are ready when you are, ensuring swift implementation to drive immediate results.

Flexibility and Customisation

While the convenience of off-the-shelf is clear, we also recognise the importance of relevance. Each programme offers the flexibility to be customised, allowing us to tailor content to align with your specific organisational context and goals. This unique blend of readiness and adaptability ensures that your team receives training that is not only effective but also deeply resonant with their everyday challenges and your strategic objectives.

Diverse Range of Programmes

Our selection spans across essential areas such as Leadership and Management, Effective Change Management, Managing Teams Remotely, and Emotional Resilience, among others This diversity ensures that whatever your organisation's current challenges or future ambitions, we have a programme ready to facilitate your journey towards success.

Accreditation and Recognition

Elevating the value of our Professional Development Programmes, many offer the option to be accredited by the Chartered Management Institute (CMI) through nationally recognised qualifications or endorsed by CMI. This added benefit not only enhances the credibility of the training but also provides participants with a tangible testament to their professional growth, making it an investment in your team's future.

By choosing Hawk Training's Professional Development Programmes, you're opting for a solution that combines the efficiency of ready-made courses with the impact of bespoke training and the prestigious recognition of CMI accreditation. Embark on a journey of professional growth and organisational development with us, where immediate access to training excellence meets the depth of customised learning experiences and the distinction of recognised qualifications. Together, we can tackle the challenges of today and seize the opportunities of tomorrow

Professional Development Programmes: Qualifications

Our standalone qualifications cover a wide range of professional development areas, including leadership, management, coaching, and mentoring, offering diverse opportunities for skill enhancement. Designed to allow individuals and teams to focus on specific development needs, these programmes lead to nationally recognised qualifications through a flexible, modular approach Individual learners engage in a blend of online learning and one-to-one coaching sessions, supported by a wealth of e-learning resources. For teams, customised group workshops are available in both face-to-face and virtual formats, complemented by e-learning access. This adaptable format is tailored to foster professional growth and align with strategic objectives, facilitating meaningful advancement for professionals at all levels.

Our Leadership and Management, and Coaching and Mentoring qualifications, awarded by the Chartered Management Institute (CMI), provide a comprehensive journey towards achieving excellence in management. Recognising that only a fraction of managers possess a recognised management qualification, our CMI-accredited courses offer a crucial edge in today’s competitive job market. These qualifications are tailored to real-world job roles and the skills employers demand, designed to not only enhance performance but also pave a clear path for career progression up to the esteemed Chartered Manager status.

Studying with CMI opens doors to more than just nationally recognised qualifications. It means joining a global network of over 143,000 members, gaining access to mentoring, support, and world-class learning resources. As the sole Chartered body for Management and Leadership, CMI sets the global standard for excellence, ensuring our qualifications equip you with the necessary tools, support, and guidance to tackle professional challenges head-on. These qualifications, created alongside employers, are proven to increase employability, productivity, and foster conscious leadership.

With CMI, you'll learn and develop through digital learning resources and have the opportunity to achieve Chartered Manager status, the ultimate recognition of management and leadership excellence Additionally, studying with CMI grants access to membership benefits, including a comprehensive online resource portal for continuous professional development (CPD), community support, and professional networking opportunities.

80% of managers said that a CMI qualification is a key part of becoming a professional manager

81% of individuals were able to share their new skills with their team

79% confirmed their new skills has increased overall team performance

Level 3 Management and Leadership qualifications

Our Level 3 Leadership and Management qualifications are designed for both practising and aspiring managers who play a pivotal role in supervising teams, managing projects, or overseeing team activities. Tailored to those in positions such as team leaders, supervisors and shift leaders, these qualifications focus on developing the skills necessary to set, monitor, and achieve specific goals and objectives through effective leadership. Participants learn to provide clear instruction, direction, and guidance, ensuring the successful day-to-day management of team activities and project tasks.

Completing the Certificate and Diploma qualifications at this level grants you Foundation Chartered Manager (fCMgr) status, marking the first step in a structured journey towards achieving the prestigious Chartered Manager designation. This pathway is crafted to support aspiring and early-career managers in their professional development, equipping them with the knowledge and skills to excel in their roles and progress towards becoming fully-fledged Chartered Managers.

Duration:

Upto4months

Delivery: Online,distancelearning andself-study

Level 3

CMI Award in Principles of Management & Leadership

Overview

The CMI Level 3 Award in Principles of Management and Leadership is a focused, single-unit qualification designed for both current and emerging team leaders and supervisors. Offering a grounding in core managerial principles, it serves as an ideal initiation for those wanting essential leadership insights without diving into more extensive courses. Through distance learning and steadfast tutor support, learners can swiftly attain a reputable qualification, paving the way for deeper managerial pursuits.

Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Team Leaders and Supervisors:

Those at the helm of teams, keen to formalise their skills, will find this award enhances their ability to guide, direct, and achieve team objectives efficiently.

Project Officers:

Qualificationcontent

To achieve this qualification learners are required to achieve one unit:

Principles of Management and Leadership

Individuals responsible for overseeing specific projects can benefit from a foundational understanding of management principles, ensuring successful project execution.

Shift Managers and Forepersons:

For those managing shifts or frontline operations, this qualification offers tools to better navigate daily challenges, streamline processes, and foster team cohesion.

BenefitsofstudyingaCMIqualification

1

Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3.

4.

Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5.

Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

Duration:

Upto9months

Delivery: Online,distancelearning andself-study

Level 3

CMI Certificate in Principles of Management & Leadership

The CMI Level 3 Certificate in Principles of Management and Leadership is an advanced step up from the single unit award, offering a deeper exploration into management practices across three core units. This programme delves into personal development, stakeholder communication, and project delivery. Opting for this certificate over the introductory award allows learners a more comprehensive grasp of leadership principles, better preparing them for the complexities of managerial roles.

Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Aspiring Managers and Leaders:

Those on the cusp of stepping into managerial roles will find that this certificate provides a more comprehensive foundation in leadership principles It equips them with the nuances of day-to-day management, operational activities, and strategic guidance

Team Leaders and Supervisors:

To achieve this qualification learners are required to achieve the following 3 units:

Managing Own Personal and Professional Development

Building Stakeholder Relationships using Effective Communication

Contributing to the Delivery of a Project

Individuals already leading teams or supervising operations can enhance their skill set with a deeper understanding of managing personal and professional development, effective stakeholder communication, and project delivery

Project Officers and Shift Managers:

For those managing specific tasks or shifts, the certificate offers tools to manage projects more efficiently, ensuring goals align with organisational strategy and stakeholder needs

Digital

elevating your professional standing 2

Duration:

Upto18months

Delivery:

Online,distancelearning andself-study

Level 3

CMI Diploma in Principles of Management & Leadership

Overview

The CMI Level 3 Diploma in Principles of Management and Leadership offers an in-depth exploration of leadership essentials across its eight-unit structure. Catering to both current and aspiring managers, it covers leadership principles, budgeting, communication, and personal development. With more depth than the Award and Certificate, this diploma is perfect for those seeking a thorough grasp of management or aiming for senior roles. Its rich content ensures a holistic managerial experience.

Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Current Team Leaders and Supervisors:

Those already steering teams towards set objectives can refine their managerial approaches, boosting efficiency and fostering a more harmonious workplace environment.

Aspiring Managers:

For those on the cusp of stepping into management roles, the diploma provides a solid foundation, equipping them with essential skills to confidently guide teams, manage budgets, and handle daily operational tasks.

Shift Managers and Forepersons:

Professionals in these roles can enhance their decision-making prowess, understand the nuances of effective communication, and ensure projects align with overarching organisational goals.

To achieve this qualification learners are required to achieve the following 8 units:

Principles of Management and Leadership

Managing a Team to Achieve Results

Building Stakeholder Relationships using Effective Communication

Contributing to the Delivery of a Project

Managing Daily Activities to Achieve Results

Managing Budgets and Resources

Managing Data and Information

Managing Own Personal and Professional Development

Level 5 Management and Leadership qualifications

Our Level 5 Leadership and Management qualifications are specifically crafted for current middle managers and leaders operating at the operations, division, departmental, or specialist levels. Ideal for those who report to senior managers or business owners, these qualifications are tailored to enhance the ability of practising or aspiring managers and leaders to effectively guide individuals and teams. The focus is on achieving the organisation's aims and objectives in alignment with its overall strategy. This programme equips participants with the advanced skills needed to navigate the complexities of leadership and management roles, ensuring they can contribute significantly to organisational success and strategic direction.

Good to know...

If you complete the Level 5 CMI Diploma in Management & Leadership and have 3+ years experience in a management role, you can apply for Chartered Manager status (CMgr) with the CMI via their fast track route.

Duration:

Upto4months

Delivery: Online,distancelearning andself-study

Level 5

CMI Award in Management & Leadership

The CMI Level 5 Award in Management and Leadership is a concise, single-unit qualification tailored for both existing and aspiring managers. Providing an introduction to operational leadership, it's a perfect starting point for those seeking foundational managerial knowledge without the extended commitment of larger programmes. With distance learning and dedicated tutor support, learners can quickly gain a recognised qualification, setting the stage for further leadership exploration.

This qualification is suited to a range of individuals including:

Aspiring Managers and Leaders:

Those poised to step into management roles will benefit from this introduction, gaining a foundational understanding of operational leadership that can serve as a stepping stone to more in-depth studies and responsibilities.

Current Managers:

To achieve this qualification learners are required to achieve one unit:

Principles of Operational Leadership and Management in an Organisational Context

Especially those in roles such as Operations, Divisional, Departmental, or Regional Managers who want a refresher or a structured approach to key management principles

Specialist Managers:

Individuals in specific functional roles, such as HR, finance, or marketing, can benefit by acquiring a broader view of leadership, enhancing their ability to collaborate and integrate their specialist skills within a larger organisational context.

BenefitsofstudyingaCMIqualification

1.

2

3

Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing

Membership: All learners enjoy the rich benefits and resources of CMI Membership

Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal

Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide

Duration:

Upto9months

Delivery: Online,distancelearning andself-study

Level 5

CMI Certificate in Management & Leadership

Overview

The CMI Level 5 Certificate in Management and Leadership, with its three units, offers a deeper and broader dive into management principles and processes compared to the L5 Award.

Designed for roles like Operations and Departmental Managers, it's ideal for those who have perhaps completed the Award and seek an expanded skill set in management and leadership across a broader range of management and leadership roles and responsibilities.

This qualification is suited to a range of individuals including:

Aspiring Managers and Leaders: Individuals ready to embark on managerial paths will find the certificate lays a robust foundation for leadership, enabling them to direct teams and integrate strategies seamlessly within an organisation.

Current Middle Managers:

For those entrenched in roles like Operations, Divisional, Departmental, or Regional Managers, this certificate is an avenue to refine competencies, sharpen decision-making, and bolster alignment with overarching organisational imperatives.

Specialist Managers:

To achieve this qualification learners are required to achieve the following 3 units:

Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success

Creating and Delivering Operational Plans

Using Reflective Practice to Inform Personal and Professional Development

Those honed in niche arenas whether it's IT, finance, or other specialised sectors will discover that the certificate provides an expansive managerial lens, fostering cross-functional collaborations and championing a holistic vision of success.

Digital

Duration:

Delivery:

Level 5

CMI Diploma in Management & Leadership

Overview

The CMI Level 5 Diploma in Management and Leadership stands as an extensive qualification crafted to enhance the expertise of mid-level managers and leaders across a wide range of competencies in management and leadership. This diploma builds on the foundational principles introduced in the Award and Certificate levels, delving deeper into the essential skills and knowledge required for effective operational leadership and team success. It is perfectly suited for individuals in, or aspiring to, roles such as Operations and Departmental Managers, who seek to expand their managerial and leadership capabilities. The programme offers a comprehensive approach to developing the skills necessary for managing stakeholder relationships, projects, change, and financial aspects, alongside fostering personal and professional growth through reflective practice. This qualification prepares learners to adeptly lead individuals and teams, contributing significantly to the achievement of organisational objectives and promoting a culture of continuous improvement and excellence.

Qualificationcontent

This qualification is suited to a range of individuals including:

Aspiring Managers and Leaders:

Individuals looking to step into managerial roles will find the diploma equips them with the foundational knowledge and skills necessary to confidently lead teams, manage operations, and contribute to organisational success.

Current Middle Managers:

Those already in roles such as Operations, Divisional, Departmental, or Regional Managers can enhance their existing skill set, improve decision-making capabilities, and better align their strategies with organisational goals.

Specialist Managers:

Managers with specific functional roles, be it in HR, finance, marketing, or other departments, can gain a broader perspective of leadership, allowing them to collaborate effectively across functions and drive integrated success.

Whocanbenefitfromthisqualification? BenefitsofstudyingaCMIqualification

1.

To achieve this qualification learners are required to achieve the following 8 units:

Principles of Operational Leadership and Management in an Organisational Context

Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success

Managing Stakeholder Relationships

Managing Projects to Achieve Results Managing Change

Creating and Delivering Operational Plans

Managing Finance

Using Reflective Practice to Inform Personal and Professional Development

Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

Chartered Manager, elevating your professional standing. 2.

of CMI Membership. 3.

Level 7 Strategic Management and Leadership qualifications

Our Level 7 Strategic Management and Leadership qualifications are designed for individuals aiming to excel in strategic management and leadership practices at the highest levels of an organisation. These qualifications are ideally suited for senior managers, regional managers, specialist managers, directors, and CEOs who are responsible for driving business activities and making strategic decisions. Catering to those who hold accountability to senior executives or business owners, the qualifications offer a comprehensive range of units reflecting the diverse tasks and activities essential for leadership roles at the strategic level. The programme empowers participants with the knowledge, skills, and behaviours required to lead with vision, influence organisational direction, and ensure the achievement of business objectives Through this advanced qualification, leaders are equipped to navigate the challenges of senior management and leadership roles, fostering organisational growth and driving strategic initiatives.

Good to know...

If you complete the Level 7 CMI Certificate in Strategic Management & Leadership and have 3+ years experience in a management role, you can apply for Chartered Manager status (CMgr) with the CMI via their fast track route.

Duration: Upto4months

Delivery:

Level 7

CMI Award in Strategic Management & Leadership Practice

Overview

The CMI Level 7 Award in Strategic Management & Leadership Practice is a focused, single-unit qualification designed to provide leaders with a deeper understanding of strategic leadership within an organisational framework. This award addresses the essential aspects of strategic leadership, including theoretical perspectives, approaches, and the critical behaviours and skills needed for effective leadership at a strategic level. It aims to equip leaders with the ability to tackle complex organisational challenges and to set and achieve sustainable strategic objectives. Through exploring the role and context of strategic leadership and understanding the necessary leadership behaviours and skills, participants will be better prepared to navigate the intricacies of leading at a senior level.

This qualification is suited to a range of individuals including:

Senior Managers:

Individuals in senior management positions looking to deepen their strategic leadership capabilities.

Directors:

BenefitsofstudyingaCMIqualification

To achieve this qualification learners are required to achieve one unit:

Duration:

Upto4months

Delivery:

Level 7

CMI Certificate in Strategic Management & Leadership Practice

The CMI Level 7 Certificate in Strategic Management & Leadership Practice is a detailed qualification focused on equipping leaders with a solid understanding of strategic leadership and strategy development within organisations. This certificate covers two main areas: enhancing strategic leadership skills and developing organisational strategy. It aims to provide leaders with the knowledge to navigate complex challenges, set and achieve strategic objectives, and influence the strategic direction of their organisation. Participants will learn about the role of strategic leadership, the behaviours and skills required for effective leadership at this level, and how to develop, implement, and monitor an organisational strategy to ensure its success.

Overview Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Directors:

Board members and directors looking to deepen their understanding of strategic management and leadership within their organisations

To achieve this qualification learners are required to achieve one unit:

Developing Organisational Strategy

Level 3 Coaching and Mentoring qualifications

Our Level 3 qualifications in Coaching and Mentoring are tailored for supervisors and firstline managers seeking to enhance their ability to develop the coaching and mentoring skills of individuals and teams within their organisation. These qualifications focus on equipping managers with the knowledge and techniques necessary to foster a supportive environment that aligns with and advances organisational objectives. By embracing this programme, participants will be well-prepared to inspire growth and improvement among their teams, reinforcing a culture of continuous learning and development that drives collective success.

Duration:

Upto4months

Delivery: Online,distancelearning andself-study

Level 3

CMI Award in Coaching and Mentoring

Overview

The CMI Level 3 Award in Coaching and Mentoring is a specialised, single-unit qualification tailored for existing and aspiring supervisors and team leaders. This concise course offers a solid foundation in essential coaching and mentoring techniques, making it the perfect starting point for those keen on amplifying their leadership toolkit. Specifically designed for learners wanting to gain targeted insights without the commitment of larger certificate and diploma programmes, it serves as a swift yet comprehensive introduction to the field.

Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Emerging Supervisors and Team Leaders:

Those who are stepping into leadership roles for the first time can gain foundational coaching and mentoring skills to confidently guide their teams

Existing Managers and Supervisors:

To achieve this qualification learners are required to achieve one unit: Principles, Skills and Impact of Coaching and Mentoring

Those already in supervisory roles can refine and enhance their existing skills, addressing any gaps in their mentoring and coaching techniques. Shift

BenefitsofstudyingaCMIqualification

Duration:

Upto9months

Delivery:

Online,distancelearning andself-study

Level 3

CMI Certificate in Coaching and Mentoring

The CMI Level 3 Certificate in Coaching and Mentoring is a focused two-unit qualification ideal for both established and aspiring first line managers, supervisors and team leaders. Perfect for those seeking more than the introductory Award yet not ready for the extensive Diploma, it offers a balanced dive into coaching principles and processes. Catering to roles such as supervisors and team leaders, this course blends in-depth insights with manageable content.

This qualification is suited to a range of individuals including:

Supervisors:

Those in roles that oversee employees directly can use coaching and mentoring to guide their team's daily functions, improve performance, and resolve challenges more effectively

Team Leaders:

To achieve this qualification learners are required to achieve the following 2 units:

Principles, Skills and Impact of Coaching and Mentoring Coaching and Mentoring Processes

For individuals leading specific teams or projects, the certificate can help in developing team cohesion, enhancing individual performances, and ensuring the team achieves its goals

Shift Managers:

during specific shifts, shift managers can use mentoring and coaching skills to

Duration:

Upto18months

Delivery:

Online,distancelearning andself-study

Level 3

CMI Diploma in Coaching and Mentoring

Overview

The CMI Level 3 Diploma in Coaching and Mentoring is an advanced qualification tailored for supervisors and first-line managers eager to master the nuances of coaching and mentoring. With a focus on six in-depth units, it stands out for those wanting a comprehensive understanding beyond what shorter courses offer. This diploma is ideal for individuals looking to invest in a deep, holistic grasp of coaching and mentoring techniques, setting them a step above peers who might have opted for the more concise award or certificate qualifications.

This qualification is suited to a range of individuals including:

Supervisors and Team Leaders:

Those who are in charge of guiding teams can harness these skills to enhance team performance, resolve conflicts, and foster a positive working environment

Aspiring Managers:

Individuals looking to move up the managerial ladder can benefit immensely as the qualification equips them with skills that are often seen as essential for higher managerial roles

HR Professionals:

Those in human resources can benefit from understanding the dynamics of coaching and mentoring, enabling them to implement such programmes within the organisation

To achieve this qualification learners are required to achieve the following 6 units:

Principles, Skills and Impact of Coaching and Mentoring

Coaching and Mentoring for Individual and Team Needs

Coaching and Mentoring Relationships

Coaching and Mentoring Processes

Completing the Coaching and Mentoring Process

Understanding Organisational Culture, Values and Behaviour

1

Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership. 3.

Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

base worldwide.

Level 5 Professional Coaching Practice qualifications

Our Level 5 Professional Coaching Practice qualifications are designed to empower individuals with the development of advanced professional coaching skills. This programme is specifically designed for those aspiring to deepen their coaching expertise, focusing on understanding and applying the essential skills required for impactful coaching practice Participants will gain comprehensive knowledge, skills, and behaviours necessary to conduct effective coaching sessions, ensuring they can deliver substantial outcomes. Emphasising professionalism, ethical behaviour, and a commitment to continual learning and development, this qualification prepares individuals to excel in their coaching roles, making a meaningful difference in the lives of those they coach

Delivery:

Duration:

Level 5

CMI Award in Professional Coaching Practice

The Level 5 Award in Professional Coaching Practice is a specialised, single-unit qualification designed to lay the foundational principles of effective coaching within a professional context. This course delves into the intricacies of the coaching relationship, covering roles, responsibilities, organisational frameworks, legal considerations, and quality assurance. With options for distance learning and dedicated tutor support, the course offers a quick and focused route to gaining a recognised qualification in coaching, positioning you well for further study or immediate application in the field.

This qualification is suited to a range of individuals including:

Aspiring Coaches:

Individuals who are looking to transition into a coaching role will find this course an excellent starting point. It provides essential knowledge on the principles of professional coaching, equipping you to embark on a rewarding career in coaching with confidence.

Current Coaches:

To achieve this qualification learners are required to achieve one unit:

Principles of Professional Coaching

Whether you're freelancing or working within an organisation, this course serves as a refresher and provides a structured framework for coaching It offers insights into the legal and ethical aspects, enhancing your existing practice

Managers and Leaders:

Executives, team leaders, and managers who use coaching as part of their leadership style can formalise and deepen their understanding of coaching principles, enhancing their ability to foster talent within their teams

1

Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2.

Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4.

Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide. 5.

Duration:

Upto9months

Delivery: Online,distancelearning andself-study

Level 5

CMI Certificate in Professional Coaching Practice

Overview

The CMI Level 5 Certificate in Professional Coaching Practice is an in-depth, multi-unit qualification designed to provide a comprehensive understanding of the coaching profession. This programme is tailored to equip individuals with the essential knowledge, skills, and behaviours needed for delivering high-quality coaching. It covers a range of critical topics - from the foundational principles of coaching and the role of the professional coach to various strategies for delivering effective coaching sessions. Available through distance learning with dedicated tutor support, this qualification offers a robust platform for those wishing to excel in the coaching field or integrate coaching skills into their current roles.

This qualification is suited to a range of individuals including:

Aspiring Coaches:

This qualification serves as a comprehensive introduction. It covers both the theoretical and practical aspects, setting you up for success in your coaching journey.

In-house Coaches:

For those coaching within their own organisation, this qualification provides the tools to manage stakeholder relationships effectively and to adapt your coaching style to the specific needs of the coachee.

HR and L&D Professionals:

To achieve this qualification learners are required to achieve the following 3 units:

Principles of Professional Coaching

The Role of the Professional Coach

Strategies for Delivering Professional Coaching

This qualification is highly beneficial for those in Human Resources and Learning & Development roles, providing a solid grounding in how coaching can be effectively implemented within an organisation

Duration:

Upto18months

Delivery: Online,distancelearning andself-study

Level 5

CMI Diploma in Professional Coaching Practice

Overview

The CMI Level 5 Diploma in Professional Coaching Practice is an advanced, comprehensive qualification aimed at those committed to excelling in the coaching field. Combining in-depth theory with practical application, the course offers a holistic training experience for aspiring and existing coaches. With options for distance learning and dedicated tutor support, it sets the stage for mastery in professional coaching practice.

Whocanbenefitfromthisqualification?

This qualification is suited to a range of individuals including:

Professional Coaches:

For those who are already in the coaching profession, this diploma provides an opportunity to deepen your practice, enhance your toolkit, and earn a qualification that will set you apart in a competitive market.

Senior Leaders and Executives:

Senior leaders and managers can benefit from this course by integrating coaching techniques into their leadership style, thereby fostering a positive organisational culture

HR and Organisational Development Professionals:

Those involved in human resource management and organisational development can use the advanced coaching skills taught to improve employee engagement, talent development, and organisational performance

Qualificationcontent

To achieve this qualification learners are required to achieve the following 8 units:

Principles of Professional Coaching

The Role of the Professional Coach Strategies for Delivering Professional Coaching

Professional Coaching Practice

Note: This qualification contains a requirement for learners to be observed delivering coaching

Learners must engage in two real-world coaching assignments, each comprising at least three sessions lasting 60-90 minutes Observations of one hour per assignment are mandatory and can be conducted in various formats.

Level 5 Professional Mentoring Practice qualifications

The Level 5 Mentoring Practice qualifications from the CMI offer a focused exploration into the foundational principles and practices of effective mentoring. Tailored for both current and aspiring mentors, this qualification delves into the essential skills and knowledge needed to distinguish mentoring from coaching, understand how management and leadership principles can enhance mentoring practices, and execute mentoring strategies that empower mentees to pursue meaningful goals It is an ideal choice for professionals looking to refine their mentoring abilities or expand their expertise into further learning areas. Through this qualification, participants will gain the insights and capabilities required to foster a supportive and productive mentoring environment, driving both personal and professional growth.

Duration: Upto4months

Delivery: Online,distancelearning andself-study

Level 5

CMI Award in Professional Mentoring Practice

The CMI Level 5 Award in Professional Mentoring Practice is a specialised, single-unit qualification focused on the integration of management and leadership concepts within the context of professional mentoring. It serves as a vital resource for mentors who aim to deepen their understanding of organisational culture, leadership, and change management, and how these factors impact the mentoring process. The course is designed to equip mentors with actionable insights that can be applied directly to their professional practice.

This qualification is suited to a range of individuals including:

Current Mentors:

Those already engaged in mentoring roles who wish to enhance their professional practice by incorporating management and leadership principles.

Aspiring Mentors:

Individuals looking to enter the field of professional mentoring, especially those with a background in management or leadership, will find this qualification to be an invaluable starting point

HR Professionals:

Qualificationcontent

To achieve this qualification learners are required to achieve one unit:

Management and Leadership Influences in Coaching and Mentoring

Those in human resources roles can deepen their understanding of how mentoring integrates with organisational culture and leadership, thereby enhancing their capacity to support effective mentoring schemes within their organisations.

Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

Duration:

Upto9months

Delivery: Online,distancelearning andself-study

Level 5

CMI Certificate in Professional Mentoring Practice

The CMI Level 5 Certificate in Professional Mentoring Practices is an in-depth, two-unit qualification designed to provide both foundational and advanced knowledge in the field of professional mentoring. The programme delves into the intricacies of management and leadership in the mentoring context and offers comprehensive insights into the role, adaptability, and skills required for effective mentoring practice . Together, these units equip mentors with a holistic understanding of how to empower mentees in achieving meaningful goals within their organisational settings.

Qualificationcontent

Thisqualificationissuitedtoarangeofindividualsincluding:

ExistingMentors:

Experiencedmentorscanbroadentheirskillsetanddeepentheir understandingofhowleadershipandorganisationalcultureinfluence mentoring

OrganisationalLeaders: Executivesandmanagersinterestedinimplementingorimproving mentoringprogrammeswithintheirorganisationswillgainvaluable insights

AspiringMentors:

Thisqualificationprovidesarobustframeworkforthoselookingto transitionintoamentoringrole,offeringthemtheskillsneededtobe effectiveandadaptable.

Toachievethisqualificationlearnersare requiredtoachievethefollowing3units:

ManagementandLeadership InfluencesinCoachingandMentoring ProfessionalMentoringPractice

Note:

Thisqualificationcontainsarequirementfor learnerstobeobserveddeliveringmentoring Learnersneedaccesstomenteesfortwo distinctmentoringassignments Each assignmentshouldincludeatleastthree sessions,lasting60to90minuteseach.You mustalsobeobservedmentoringfor30to60 minutes,eitherinpersonorvirtually

Hawk Training's Short Courses represent an innovative blend of off-the-shelf convenience and bespoke adaptability, designed to meet the evolving professional development needs of both teams and individuals. Our workshops cover a wide spectrum of essential topics, delivering targeted learning experiences that foster skill enhancement and organisational growth.

These ready-to-engage courses are crafted to provide immediate solutions to common workplace challenges and skill gaps, offering a practical and efficient way to elevate capabilities within your workforce The true strength of our Short Courses lies in their flexibility; while they offer the ease of off-the-shelf accessibility, each course can also be tailored to better align with the specific objectives and culture of your organisation.

This customisation option ensures that the learning experience is not only relevant and directly applicable but also deeply resonant with your team's unique context and needs Whether you're looking to bolster leadership skills, enhance team communication, or drive strategic thinking, our Short Courses provide a robust foundation for development, coupled with the opportunity to refine and focus content to maximise impact and outcomes.

Duration:

Level 3 Stepping up to Leadership

Overview

This highly interactive two day course is designed to help aspiring leaders increase their confidence and develop a greater understanding of what it takes to be a great leader and manager. It tackles the challenges of transitioning from being a team member to a team manager head-on. This course will provide the tools, methods, and structure to balance time, tasks, team needs, performance management, and individual development. An optional third day is available for those who wish to achieve a nationally recognised and fully accredited CMI Level 3 Award in Principles of Management and Leadership qualification.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Emerging Leaders:

Individuals newly promoted or looking to step into leadership roles soon will find a strong foundation to kickstart their leadership journey

Current Managers:

Those already in leadership positions can refresh their skills, gain new perspectives, and improve team management techniques

Team Leaders:

Individuals who oversee project teams, task forces, or smaller groups can enhance their strategic direction and interpersonal dynamics

HR and L&D Professionals:

Those responsible for training and developing staff can gain insights into contemporary leadership practices

Any Professional:

Any individual wishing to improve their communication, team management, and leadership strategy will find value in this workshop, as the skills taught are universally beneficial in professional settings.

Workshopcontent:

Leadership Styles: Exploring diverse leadership methodologies, including Transformational Leadership Team Building & Development Curve: Mastering team cohesion and mapping growth trajectories.

Coaching & Mentoring: Empowering techniques to nurture and elevate team potential.

Emotional Intelligence & Communication: Harnessing selfawareness and honing effective communication dynamics

SMART Goals & Performance Management: Setting actionable objectives and enhancing team outcomes.

Strategy & Golden Thread: Ensuring all actions align with overarching organisational goals, and much more!

Duration:

Level 5

Stepping up to Operational Leadership

Overview

Stepping up to Operational Leadership is tailored for current middle to senior managers, those newly appointed, or aspirants aiming for such leadership roles. This interactive workshop delves deep into the dynamics of operational leadership, honing skills in effective communication, reflective practice, and understanding organisational culture. Attendees will master key aspects like delegation, performance management, and leading in high-demand operational contexts. Beyond skill acquisition, this workshop provides a stepping stone for further leadership growth. An optional third day is available for those wishing to achieve the CMI Level 5 Award in Management and Leadership.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Operational Managers:

Those overseeing daily operations and looking to refine their leadership techniques and strategies.

Middle Managers:

Professionals steering departmental teams, bridging the gap between senior leadership and frontline staff.

Project Managers:

Individuals responsible for specific projects, aiming to align their objectives more closely with organisational goals

HR Managers:

Those focused on employee relations, training, and development, and keen on understanding leadership dynamics to facilitate better internal programmes

Change Managers:

Professionals overseeing transformational changes within the organisation, seeking tools to lead effectively during transitions

Workshopcontent:

Leadership Dynamics: Delve into various leadership styles and their impact in a 24/7 working environment. Organisational Alignment: Understand the significance of mission, vision, and aligning teams to organisational objectives

Team Development: Explore stages of team building, fostering trust, and promoting a culture of respect

Performance Mastery: Techniques for effective performance management, delegation, and constructive feedback. Effective Communication: Grasp the essentials of impactful verbal and nonverbal communication strategies.

Change Management: Equip yourself with strategies and tools to lead teams effectively through periods of change , and more!

Duration:

Women in Leadership

Overview

Our Women in Leadership programme is a year-long programme offering a quartet of workshops aimed at empowering emerging and seasoned female leaders. Rooted in real-world challenges and opportunities specific to women in leadership roles, it interweaves self-awareness, strategic thinking, and impactful communication, all set within the complexities of modern organisational dynamics. Addressing gender stereotypes, championing emotional intelligence, and pioneering change, participants will conclude this journey with renewed confidence, clear leadership strategies, and an unwavering path towards their professional aspirations in a traditionally male-dominated landscape. For an additional fee, delegates can choose to have their learning formally accredited by means of a CMI L3 Award in Principles of Management and Leadership or a L5 Award in Management and Leadership qualification.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Aspiring Female Leaders: Women aiming to step into leadership roles will acquire the foundational skills and understanding to navigate the challenges specific to their gender in professional settings.

Established Women in Leadership: Seasoned leaders seeking to refresh their skill set, address gender-specific challenges, and enhance their leadership strategies in contemporary organisational landscapes.

Professionals in Male-Dominated Sectors: Women working in traditionally male-centric sectors will gain the tools to assert their presence, communicate effectively, and lead with confidence.

HR and Diversity Professionals: Individuals responsible for fostering diverse and inclusive work environments can gain insights into the unique challenges and strengths that women bring to leadership roles.

Women in Leadership

Workshopcontent:

Workshop 1: Know Yourself – Skills, Talent and Behaviours

Exploring Leadership and Management in 2024

Developing Self-Awareness and setting personal goals

Overcoming Imposter Syndrome and gender stereotypes.

Mastering Effective Communication and self-care.

Addressing behaviours like Self-Sabotage and Tall Poppy Syndrome

Understanding the impact of culture and values on leadership

Workshop 2: The Leadership Challenge

Implementing the Five Practices of Exemplary Leadership.

Enhancing Emotional Intelligence for managing criticism and negative emotions

Building confidence and visualising success as a woman in business

Engaging in reflective practices and accessing a community of women leaders.

Workshop 3: North Star

Revisiting values-based leadership through Reflective Practice.

Utilising DiSC Personality Profiling for personal insights

Engaging in Blind Coaching and developing a personal Vision Statement

Workshop 4: The Way Forward – Harnessing Change

Reviewing personal diagnostics and leading change in a dynamic world

Applying the GROW model for self-coaching and coaching others

Adapting to hybrid working environments and future trends.

Developing strategies for career negotiation and raising your professional profile

Concluding with Reflective Practice and Action Planning

Duration:

Delivery:

Coaching and Mentoring Fundamentals

Overview

This comprehensive course is designed for individuals at various stages of their management career, from those newly stepping into management roles to experienced managers responsible for implementing coaching and mentoring policies within their organisations. Participants will learn essential skills and knowledge to extract the best performance from their team through effective coaching and mentoring. Covering everything from identifying opportunities for coaching and mentoring, planning programmes, conducting sessions using proven models, to reviewing progress and fostering productive working relationships, this course provides a foundation for developing a supportive and empowering leadership style. Accredited by the Chartered Management Institute (CMI), attendees will receive a Level 3 CMI certificate and a complimentary year's affiliate membership, granting access to a wealth of resources and e-learning opportunities.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

New Managers: Individuals recently promoted to management positions who need to develop their coaching and mentoring skills to support their team effectively

HR Professionals: Those involved in human resources looking to implement or improve coaching and mentoring programmes within their organisations.

Senior Executives: Leaders seeking to enhance their leadership capabilities through the application of advanced coaching and mentoring techniques.

Learning and Development Specialists: Professionals tasked with developing and delivering training and development programmes focused on coaching and mentoring within their organisations

Team Leaders: Individuals leading teams who wish to improve team performance and dynamics through effective coaching and mentoring practices.

Workshopcontent:

Understanding of Coaching and Mentoring Models: Gain insights into various models and their application in different contexts. Facilitation of Coaching and Mentoring

Sessions: Learn how to conduct impactful sessions using proven techniques.

Skills and Behaviours for Coaching and Mentoring: Develop the essential skills and behaviours required to be an effective coach or mentor

Programme Development: Understand how to design and implement coaching and mentoring programmes tailored to individual and team needs

Goal Setting and Motivation: Master techniques for assisting others in setting realistic goals and employing motivational strategies

Application of the Johari Window: Learn how this model can enhance coaching and mentoring relationships

Monitoring and Reviewing Progress: Acquire methods for tracking and evaluating the progress of coaching and mentoring interventions

Duration:

HalfDay Delivery:

Overview

This comprehensive workshop is designed to equip participants with a thorough understanding of the project lifecycle and its significance in structuring successful projects Through exploring various project management tools and techniques, attendees will learn how to develop effective project plans, essential for the monitoring and control of projects. The course covers crucial aspects such as identifying project outcomes, resource allocation, risk management, and communication strategies, alongside the integration of process management to support and direct project trajectories. Additionally, the workshop addresses the management of project direction changes and the procedures for closing a project, including outcome evaluation, feedback solicitation, and the identification of lessons learnt. Engaging discussions and activities throughout the session will enable participants to apply these concepts directly to their own projects, enhancing their project management skills and effectiveness.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Aspiring Project Managers: Individuals looking to transition into project management roles, seeking to enhance their theoretical knowledge with practical skills.

Operational Managers: Managers responsible for overseeing day-to-day operations who wish to incorporate project management principles to improve efficiency and outcomes

Strategy and Planning Professionals: Those involved in organisational strategy and planning, aiming to align project outcomes with strategic goals

Change Management Specialists: Professionals specialising in change management, interested in understanding project management's role in facilitating organisational change

Workshopcontent:

Project Lifecycle Understanding: Grasping the importance of the project lifecycle in delivering projects that align with organisational strategy

Project Management Tools and Techniques: Mastering the setup, planning, and management of projects using industrystandard tools and techniques

Resource Allocation and Risk Management: Strategies for effectively allocating resources and managing risks within projects.

Communication and Process Management: Developing effective communication strategies and understanding the role of process management in guiding project direction

Closing Projects: Techniques for closing projects successfully, including evaluating outcomes, seeking feedback, and identifying lessons learnt

Effective Change Management

Overview

In today's rapidly evolving business landscape, the ability to manage change effectively is crucial for organisational success. This workshop is designed to equip participants with the essential skills and knowledge needed to lead and manage change initiatives within their organisations. Drawing on insights from the Harvard Business Review's study on change, which highlighted a high rate of change initiative failures, this course emphasises the importance of strategic planning, stakeholder management, and effective communication. Participants will learn how to design change plans, create budgets for change management, and gain the buy-in necessary from key stakeholders to ensure a smooth transition. Through a blend of management skills and practical tools, this workshop prepares leaders to act as efficient agents of change, navigate challenges, and drive their organisations forward in times of uncertainty.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Team Leaders: Those leading teams and looking to implement change strategies effectively within their departments.

Accidental Managers: Individuals who have excelled in their roles and have been promoted to management positions without formal leadership training

New Managers: Professionals transitioning from team members to managerial roles, seeking to acquire the skills necessary for leading teams through change.

Senior and Experienced Managers: Seasoned leaders looking to update their change management skills to adapt to the modern, constantly evolving work environment.

Project Managers: Those overseeing projects and needing to apply leadership techniques to manage change effectively within project teams.

Workshopcontent:

Building a Case for Change: Learning how to articulate the need for change compellingly. Developing a Change Management Plan: Sketching out an outline plan that addresses the key facets of managing change

Effective Communication Strategies: Mastering the art of communicating change to various stakeholders to ensure clarity and minimise resistance

Gaining Commitment: Techniques for securing the support and commitment of staff and key stakeholders.

Identifying Change Agents and Support Mechanisms: Recognising individuals within the organisation who can drive change and establishing support systems for the change process

Managing Costs and Driving Forces: Understanding the financial implications of change initiatives and leveraging driving forces to facilitate change

Duration:

Motivating a Team

Overview

This engaging workshop delves into the essence of motivation, exploring both the internal process that propels us towards our goals and the strategies for fostering an environment that encourages self-motivation within teams. Participants will gain insights into key theories of motivation and power, identify personal barriers and limiting beliefs that obstruct achieving potential, and consider the role of physical needs such as diet and exercise in maximising motivation. The course challenges the traditional notion of motivating others directly, instead focusing on how to cultivate conditions that promote autonomy, mastery, and gratitude, thereby enabling individuals to find their own motivational drive. Attendees will learn practical approaches to understanding and leveraging their motivation triggers, setting effective goals, and creating a supportive environment for team motivation and success.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Team Leaders and Managers: Those in leadership positions looking to inspire and motivate their teams more effectively by understanding and applying modern motivation theories

HR Professionals: Individuals responsible for employee development and organisational culture who can implement strategies to create motivating work environments.

Personal Development Coaches: Coaches focusing on helping clients achieve their personal and professional goals through increased motivation.

Learning and Development Specialists: Professionals tasked with designing and delivering training programmes that enhance motivation and engagement within organisations

Health and Wellness Advisors: Advisors who support individuals in understanding the connection between physical well-being and motivation, including the impact of diet and exercise.

Workshopcontent:

Introduction to Motivation: Exploring the concept of motivation and its critical role in personal and professional success.

Identifying Barriers to Motivation: Recognising internal obstacles and limiting beliefs that hinder motivation.

Leveraging Motivation Triggers: Techniques for identifying and utilising personal triggers to boost motivation

Goal Setting and Outcomes: Strategies for setting effective goals that enhance motivation and drive towards desired outcomes

Motivation Theory for Self and Others: Understanding key theories of motivation and how to apply them to self-motivation and creating motivational environments for others

Nutrition and Motivation: Discussing the impact of diet, including the role of foods like dark chocolate, on motivation levels

Creating a Motivational Environment: Strategies for fostering an environment that encourages self-motivation through flexibility, autonomy, mastery, and gratitude

Duration: 1Day Delivery:

Overview

The shift towards remote work has been accelerated by the COVID-19 pandemic, highlighting the need for effective remote team management skills. Drawing on insights from a recent McKinsey report and studies by the Office for National Statistics, this workshop is designed to equip managers with the necessary knowledge, skills, and behaviours to lead remote teams without compromising on productivity or motivation. Participants will explore the nuances of remote versus co-located team management, focusing on leadership, communication, delegation, performance management, and the emotional wellbeing of team members. Through practical advice and strategies, this workshop aims to build the capacity of managers to foster motivated, empowered, and productive remote teams.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Human Resources Professionals: Those involved in HR are pivotal in shaping remote work policies, supporting managers in transition to remote leadership, and fostering a culture that supports remote work. This course can provide them with insights into best practices for remote team management.

Operations Managers: Those responsible for the day-today operations of a business, especially in a remote setting, need to master the art of remote team management to ensure operational efficiency and team productivity

Customer Service Managers: Leaders in customer service often manage remote customer service teams. This course can help them develop strategies for effective communication, team motivation, and performance management in a remote environment

Workshopcontent:

Leading a Remote Team: Understanding the leadership qualities and strategies essential for remote team management

Effective Communication: Utilising collaborative platforms, conducting productive remote meetings, and setting clear targets for remote teams

Delegating and Managing Performance

Remotely: Techniques for delegating tasks and managing team performance from a distance Supporting Emotional Wellbeing and Motivation: Strategies to manage the emotional wellbeing of remote team members and keep them motivated

Building and Maintaining a Productive Remote Team: Insights into creating a team culture that is motivated, empowered, and productive, regardless of location

Remote Management Skills Development: Enhancing managers' skills in remote delegation, providing feedback, and coaching team members effectively.

Duration:

HalfDay Delivery:

Overview

The Workplace Organisation workshop offers a comprehensive guide to mastering systematic techniques aimed at enhancing the organisation within workplaces and processes. This course is designed to equip participants with the tools necessary to organise and, more crucially, maintain an organised state in their work environment. By empowering individuals at all levels to take ownership of their surroundings, the workshop demonstrates proactive and effective methods for workplace organisation. Utilising techniques that have been proven successful in world-class companies, participants will learn how to conduct 5S audits, gain confidence in suggesting changes, use data to support their suggestions, implement a systematic 5-step process to sustain changes, and develop action plans to ensure these changes are maintained.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Facilities Managers: Professionals responsible for the maintenance and efficiency of physical workspaces, seeking strategies for improving workplace organisation

Operational Managers: Managers overseeing daily operations who wish to enhance efficiency and productivity through better workplace organisation.

HR Professionals: Individuals in human resources looking to foster a more organised and efficient work culture across the organisation.

Quality Control Specialists: Specialists aiming to reduce errors and enhance operational efficiency by implementing organised work environments

Team Leaders: Leaders seeking to improve team efficiency and morale by creating a more organised and productive working environment.

Workshopcontent:

Understanding the 5 Steps of Workplace Organisation: An in-depth look at each step within the 5S framework (Sort, Set in Order, Shine, Standardise, Sustain) and their application

Conducting a 5S Audit: Learning how to perform audits to identify areas for improvement and track progress.

Sustaining Changes: Strategies for ensuring that improvements made to the working environment are sustained over time.

Red Tagging: Techniques for removing and controlling unnecessary items in a business to improve efficiency

Efficient Workplace Layout: How to reorganise and layout working environments to maximise efficiency and productivity.

Duration:

HalfDay Delivery:

Overview

In the fast-paced environment of modern workplaces, managing stress has become a crucial skill for maintaining productivity and personal well-being. This course is tailored for anyone experiencing stress, looking to reduce their stress levels, or aiming to prevent stress from impacting their life. Participants will develop specific skills and techniques to combat stress effectively, drawing parallels between the strategies used by elite athletes to manage stressors and reach peak performance. The workshop covers understanding personal stress indicators, utilising stress as a motivational tool, and adopting more effective strategies for emotional control and stress management. Through interactive discussions and activities, attendees will explore the concept of the stress curve, learn to apply Cartesian logic to stressful decisions or challenges, and devise personal plans to enhance their mental, physical, and emotional well-being.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Mental Health Advocates: Professionals working in mental health awareness and support, seeking strategies to assist others in managing workplace stress.

HR Professionals: Individuals responsible for employee wellbeing and organisational culture, looking to implement stress management programmes.

Customer Service Representatives: Those in high-pressure customer-facing roles, needing techniques to manage stress and maintain high performance.

Educators: Teachers and academic staff facing the pressures of education delivery, seeking methods to manage stress for themselves and to support their students.

Entrepreneurs and Small Business Owners: Individuals juggling multiple roles and responsibilities, looking for strategies to manage stress and maintain productivity

Workshopcontent:

Understanding Stress: Identifying what stress is, personal stress signs, and the impact of stress on performance

The Business Athlete Concept: Learning how elite athletes manage stress and applying these principles to the business environment

Stress Awareness: Increasing self-awareness and recognition of stressors to combat stress effectively.

Cartesian Logic Application: Using a structured approach to decision-making to alleviate stressors.

Navigating the Stress Curve: Understanding and applying the stress curve concept to personal stress management

Creating a Well-being Plan: Developing a comprehensive plan to improve mental, physical, and emotional well-being and reduce stress

Duration:

1Day Delivery:

Emotional Resilience

Overview

Emotional resilience is increasingly recognised as a critical skill in navigating both personal and professional life amidst the challenges of a fast-paced and ever-changing world. This workshop is designed to explore the concept of emotional health and its importance, offering practical strategies to build emotional resilience. Participants will learn the significance of assertiveness in promoting emotional well-being, along with techniques to enhance their personal power and engage in assertive behaviour. By understanding the factors that contribute to emotional resilience and recognising signs of compromised emotional resilience, attendees will be equipped to improve their performance in work and personal life, fostering a healthier, more resilient outlook.

Whocanbenefitfromthiscourse?

This course is suited to a range of individuals including:

Healthcare Professionals: Doctors, nurses, and support staff facing high-stress environments can gain skills to manage emotional pressures effectively.

Educators: Teachers and educational administrators can use these skills to navigate the stresses of the educational sector and support students and colleagues

Mental Health Advocates: Individuals working in mental health support and advocacy can deepen their understanding of emotional resilience to better support others

HR Professionals: Those in human resources can apply these insights to develop workplace wellness programmes and support employee resilience.

Workshopcontent:

Understanding Emotional Health: Exploring the foundation of emotional well-being and its impact on overall health

Building Emotional Resilience: Identifying strategies and practices to enhance resilience in facing personal and professional challenges

The Role of Assertiveness: Learning how to stand up for oneself effectively, reducing anxiety and improving outcomes.

Practical Resilience Techniques: Tools and exercises to cultivate emotional strength and adaptability.

The Impact of Emotional Resilience: Discussing the benefits of emotional resilience for individuals and organisations, including improved performance and coping strategies in stressful situations