PROFESSIONAL TRAINING Catalogue 2025

2025 PROFESSIONAL TRAINING FOR A CHANGING WORLD

shift happens

02-03 Join us

04-05 What our clients say about us, Strategic Partners

06-09 Yearly Training Plan

10-11 HAU Facilities & Infrastructure

12-13 In-House Solutions

14-17 AI Seminars

18-23 Project Management

24-25 Design Thinking

26-27 ESG / Sustainability

28-29 Risk Management

30-31 Tax Seminars

32-37 Digital Marketing

38-41 B2B Sales

42-43 Leadership

44-49 Business English

50-51 Legal English

52-53 Communication & Public Relations

54-55 Shipping

56-57 Exports

58-59 Personal Development and Life Skills

60-63 Software Testing

64-65 Information Security, IT Audit, IT Governance

66-67 Events / Conferences

68-69 Skills Upgrading & Retaining Programs, EU Co-Funded Projects

70-71 Some of our Clients

72-77 Hellenic American College / Hellenic American University

78-95 Lifelong Learning / Technology Training

What does professional development mean for you?

At the Hellenic American Union (HAU), we are driven by a single mission: to empower individuals and organizations to thrive in a rapidly evolving world. Through our commitment to excellence in professional development and lifelong learning, we present our professional training programs for 2025.

This year, we proudly offer 16 diverse training categories designed to meet the needs of today’s workforce and industries. From AI Seminars and Project Management to Risk Management and ESG Practices, our programs blend foundational skills, advanced certifications, and cutting-edge workshops.

ALIGNED WITH GLOBAL STANDARDS

Our seminars reflect the highest international standards, offering certifications such as:

• PMP Certification Prep and Agile PM² Essentials for project managers.

• CISA, CISM, and CRISC for cybersecurity and IT governance professionals.

• TOLES Advanced Exam Prep for legal experts navigating global markets.

INNOVATION AND FLEXIBILITY

We meet emerging trends with:

• AI-focused Seminars for marketers, hospitality professionals, and HR leaders.

• Private Online Courses, such as The Language of Negotiations and Diplomacy in English, tailored to personal and professional goals.

• Industry-specific seminars in Shipping, Exports, and B2B Sales for Greece’s key economic sectors.

PERSONAL GROWTH MEETS PROFESSIONAL EXCELLENCE

We believe in the power of lifelong learning. Seminars like Time Management, Social Intelligence, and Stress Management strengthen participants to succeed both professionally and personally.

MASTERING BUSINESS COMMUNICATION

Our Business English seminars, such as English for International Business Communication and The Language of Conflict Management, provide essential skills for navigating the global business environment with confidence and clarity.

Join us in shaping a future driven by knowledge, innovation, and sustainability. Explore our 2025 catalogue and let us help you achieve your goals.

Vicky Branika Chief Executive Officer

what our clients say about us

HELLENIC AMERICAN UNION

From the first lesson to the last, the instructor shared with us not only knowledge, but also confidence, selfconfidence, passion and everything that is needed in a sale. I learned sales tools that I was excited about and I look forward to passing them on and applying them to the company I work for. I have attended over 20 seminars and honestly it was one of the few that taught us applications in addition to theoretical knowledge.

Commercial Director, Onmedia Digital

Participating in this seminar was a great experience. I gained new knowledge and skills that expanded my personal and professional scope. The instructor was excellent, giving us innovative tools. I look forward to applying my new tools and knowledge, enhancing my career and entrepreneurship path.

Founder, Aspen

Comprehensive knowledge and highquality materials left a positive impression on me. Personally, the experience promises to evolve into something highly beneficial for anyone involved.

The lecturer's enthusiasm is contagious, and the course flows smoothly.

Business Development Associate, PAPPAS B.I. Technology 1957

Unique program, during which we felt very proud seeing what the team of Epicentre ActionAid Hellas managed to accomplish and the knowledge they acquired in such a short time! The trainers exercised not only their professionalism and deep knowledge on the subject, but also their sincere love for what they do, strengthening the team with personal interest at all times.

Skills & Career Development Specialist, ActionAid Hellas

Very informing and helpful in giving structure to knowledge!

Marketing & Events Executive, Blueground

Excellent seminar that met my expectations!

Engineering Project Manager at EKO & BP brands members of HELLENiQ

ENERGY | Energy expert

A very helpful, very interesting, and very well structured online course, with an excellent instructor

Back Office Supervisor, CEPAL

Strategic Partners

Red Hat Academy

Training is (also) a Matter of Trust

As I reflect on the past year, one conversation stands out. I was sitting across from the HR Director of a leading corporation here in Greece. Over coffee, she shared something that resonated deeply with me: "When I propose a training with the Hellenic American Union, I feel confident. I know our people are in the best hands."

Her words struck a chord. Confidence—this is what we strive to provide to every HR professional, business leader, and entrepreneur who entrusts us with the development of their teams. In her role, as in so many others, the stakes are high. The individuals she sends to training are not just employees—they are key decision-makers, senior leaders, and future drivers of the company’s success. For her, and for others like her, the quality of training isn't just a preference; it’s a necessity.

At the Hellenic American Union, we understand this responsibility. We know that when you choose a training provider, you’re not just selecting a program; you’re making a commitment—to your team, your company, and ultimately, to the future of your business.

What does this trust look like in practice? It starts with our expert trainers—seasoned professionals who bring both deep knowledge and practical experience to every session. It includes our meticulous approach to pre-training preparation and follow-up support, ensuring that learning doesn’t stop when the workshop ends. It’s reflected in the high-quality materials we provide, designed to offer lasting value long after the program is over.

But most importantly, this trust is about outcomes. When your team walks into one of our seminars, they leave with actionable insights, practical skills, and a renewed sense of purpose. Organizations today need education that delivers results— programs that respect the time, investment, and potential of every participant.

And as an HR professional or business leader, you can rest assured that your decision was the right one.

At the Hellenic American Union, this is our promise to you. Because when it comes to training, quality isn’t just a priority—it’s the standard.

As we unveil our 2025 seminar catalog, I invite you to explore the wide range of programs we’ve designed.

Together, let’s ensure that your people—and your business—continue to thrive.

Eleni Tsirigoti, PMP Director of Professional Training & Development Programs

Tel.: 210-3680907

Email: etsirigoti@hau.gr

TRAINING UPON REQUEST

The following are specialized seminars available exclusively as in-house corporate training. These programs are designed to address the unique needs and goals of your organization, offering tailored solutions that align with your business objectives. While these seminars are exclusively delivered in-house, please note that any seminar in our catalog can also be customized and delivered as an in-house training program for your team.

Design Thinking

Design Thinking Principles and Techniques

ESG | Risk Management

ESG in Practice

Governance Operating Models for Financial Institutions

Operational Risk & Resilience

Project Management

Project Management Essentials for all Advanced Project Management

Project Portfolio Management

Leading Virtual Teams

Project Risk Management

Explore MS Project

Business English

Business English for your Company (In-House Training)

Introductions and Small Talk

The Language of Meetings

The Language of Presentations

Diplomacy in English

The Language of Negotiations

Telephone Communication

Online Job Interview Simulator

Digital Marketing

e-learning Professional Course

In Digital Marketing

Digital Marketing Strategy

Growth Hacking Academy

SEO Academy

SCHEDULED TRAINING

Select the right solution for you or your corporate team

T he HAU facilities & infrastructure

The facilities of the Hellenic American Union are suitable for any kind of large or small-scale event, such as conferences, seminars, presentations and meetings.

They combine flexible venues, excellent organization, a friendly environment and full services (secretarial support, audio visual equipment, interpretation).

HELLENIC AMERICAN UNION FACILITIES

INCLUDE classrooms computer labs galleries conference rooms

EQUIPMENT

Wireless access for conferences and seminars

Broadband Internet

Live streaming with high-definition cameras

VoIP technology

Interpretation facilities in the main conference hall (Auditorium)

Video-conference equipment

In-House Solutions

Our in-house training programs are fully customizable to meet the specific needs of your organization.

Delivered by expert instructors with extensive industry experience, each program is preceded by a thorough needs analysis to ensure alignment with your business objectives. With more than 25 years of collaboration with companies across various industries, we bring expertise and efficiency to every training session. Additionally, our e-learning platform serves as a one-stop reference point, supporting learners throughout their journey. Some of our seminars also offer pathways to internationally recognized certifications, adding further value to your team’s professional development. Let us meet and discuss how to design a program that drives results for your organization!

CHOOSE FROM OUR STANDARD COURSES TRAINING DELIVERY

Select a course from our open enrollment offerings and customize it to address your organization’s training needs.

Business English

Project Management

B2B Sales

Information Security & IT Audit

Digital Marketing

IT Skills

ESG & Risk Management Trainings

Design Thinking

Shipping

Exports

Software Development and Testing

Finance

CERTIFICATIONS

Certify your employees with internationally recognized professional certifications.

Certification programs offered in:

Project Management:

PMP

PM2

PfM2

IT Security & Audit: CISA

CISM

CGEIT

CRISC Cybersecurity Certifications

Law: TOLES

SOLUTIONS

Instructor-led in class or online delivered training programs 1:1 sessions

Blended learning On Demand courses

The Blackboard e-learning platform: We use Blackboard, a top e-learning platform used by thousands of Universities and learning institutions all over the world, providing an upbeat learning experience.

TESTIMONIALS

"Very interesting and interactive seminar. The instructor’s excellent knowledge was very helpful."

Projects Associate, Corallia Clusters Initiative

"This was a high level course with insightful information, very useful and practical and the speaker was amazing and highly motivating."

Sales & Marketing Business Technologist, Pharmaseve-Lilly

"Very positive learning experience! To the point. I would like to congratulate our instructors for their motivational energy and knowledge"

Business Owner – Energy Sector

TAILOR-MADE TRAINING COURSES

Discover personalized learning with our tailor-made courses. Designed to meet your unique needs and goals, our courses ensure a learning experience that will truly inspire and empower you staff members.

Artificial Intelligence is no longer a futuristic concent - it is a critical tool shaping the present and future of every industry

TESTIMONIALS

A very positive learning experience. UpToDate information that I already started to use during the course. It’s amazing that our instructors managed to pass this amount of information in such a short time, and very effectively. Thank you for your high energy and all these amazing learning material.

Business Owner, Clicktotherapy

Amazing course, highly specialized instructors on AI tools

Digital Creator

AI

FOR MARKETERS

15 HOURS ONLINE

AI is transforming how marketers create, manage, and distribute content. This 15-hour seminar is designed to empower professionals with the tools, mindset, and strategies to harness AI effectively. Participants will explore the fundamentals of AI in content marketing, including what AI can and cannot do, the essential technologies, and the opportunities it unlocks. The seminar will help attendees develop an "AI mindset" to confidently embrace and maximize its potential while setting realistic goals and expectations.

WHO SHOULD ATTEND

This seminar is designed for content marketers, digital marketing professionals, entrepreneurs, and business owners who want to integrate AI into their workflows to enhance creativity, save time, and improve efficiency. It’s also ideal for SEO specialists, social media managers, and e-commerce professionals looking to automate tasks like content creation, customer support, and marketing campaigns.

TOPICS

Introduction to AI in Content Marketing

Get the mindset that will help you leverage AI effectively.

Learn to leverage AI - and don't be afraid of it!

Recognize new opportunities that open up with the use of AI

Learn to set the right goals and expectations

Build your AI toolbox

Learn the AI tools you'll need, their costs and how to use them

Build your AI workspace for maximum productivity

Learn how to configure each AI tool

Use the right AI tool for the right purpose

Learn how to:

Make presentations quickly

Produce content for your website

Create content for your products, e.g. product descriptions

Create content for Social Media

Create long form content (ebooks, long articles)

Reuse content (content repurposing) e.g. create an article from a video

Manage data

Create SEO optimized articles

Use AI in email marketing

Create your own GPT model

Automate workflows

AI FOR HOSPITALITY

12 HOURS ONLINE

This 12-hour course is designed to equip you with the most up to date and user-friendly AI tools to transform and enhance the guest experience. Learn practical applications of AI , from enhancing your reputation management strategies to revolutionizing content creation, social media, and personalized marketing approaches. Discover how AI can help you attract and retain customers in ways you never thought possible! Beyond upgrading guest experience, you will also be able to improve your operations efficiency and cut down costs, using intelligent data management and data-driven decision-making AI tools.

WHO SHOULD ATTEND

It’s ideal for hotel managers, marketing professionals, customer experience specialists, operations managers, and business owners in the travel, tourism, and hospitality sectors.

TOPICS

Hotel Reputation Management with AI Tools

Airbnb and Google Listings and Ranking

Optimization using AI Tools

Creating attractive guest Guides using AI

SEO for hospitality using AI tools

Content creation for Hotels using AI

Using AI for Social Media Using AI

Personalized Hospitality Marketing using AI tools

Data Management and Analytics for optimizing campaigns performance

Workshop on data analytics for making informed hospitality marketing decisions

TESTIMONIALS

"I

totally recommend it to anyone interested in learning more about content creation tools"

Digital Marketing Specialist

AI FOR HR s AND LEARNING DEVELOPMENT SPECIALISTS AI FOR TRAINERS

12 HOURS ONLINE

Learn how AI can facilitate human resources and professional development functions. In this seminar we will explore AI tools for talent acquisition, employee engagement, performance analysis, and designing personalized learning paths. Interactive sessions will include hands-on activities and discussions on ethical considerations in AI deployment.

WHO SHOULD ATTEND

HR professionals across all industries and levels of expertise, including HR managers, generalists, business partners, and consultants. It’s also designed for learning and development specialists, talent development professionals, and trainers seeking to leverage AI in their roles. Tech enthusiasts in HR who are eager to explore AI-driven tools and strategies for recruitment, employee development, and performance management will also find this course highly valuable.

TOPICS

Introduction to AI in HR

Overview and trends of AI and large language models like ChatGPT-4

AI for Talent Acquisition

AI tools for recruiting and talent sourcing

Hands-on Activity: Simulating AI-driven candidate screening

Employee Engagement and Performance Analysis

Enhancing Employee Engagement with AI

Exploring AI tools for employee surveys and feedback analysis

AI in Performance Management

AI for performance tracking and analysis

AI in Learning and Development

Personalized Learning Paths with AI

AI for customizing learning and development programs

Ethical Considerations and Best Practices

Discussing ethical issues in AI deployment

Best practices for integrating AI into HR workflows

Implementation and Q&A

Implementing AI in HR Workflows

Case studies and success stories

12 HOURS ONLINE

Learn how AI and ChatGPT can assist educators in developing engaging learning experiences tailored to their students’ needs. In the workshop, we cover the science of writing effective prompts and provide guidelines for success in generating topics, building outlines, developing instructional design, crafting creative ideas, producing video scripts, designing assessments, and more.

WHO SHOULD ATTEND

This seminar is designed for educators who want to learn and incorporate AI tools in their teaching systems. It's suitable for: teachers, professional trainers and instructors, educators, learning experience professionals.

CONTENTS

Understand the Basics of AI

Define AI, machine learning, and deep learning

Explain the relevance of AI in education

Recognize the benefits of AI in various educational contexts

Identify AI Tools and technologies

Integrate AI into Teaching

Design AI-enhanced learning experiences

Develop strategies for incorporating AI-powered tools in the classroom

Working with ChatGPT

Discover how it works

Prompt Engineering

Warnings, ethical issues

How to use ChatGPT in your profession as a trainer or in your everyday life

Best practices in using ChatGPT for your classes as a trainer

Foster student engagement and collaboration using AI tools.

Utilize AI for differentiated or personalized instruction.

Streamline Administrative Tasks

Give tailored feedback or automated feedback on written assignments

Automate administrative processes, such as grading and scheduling

Save time and resources through AI-powered solutions.

ONLINE TEACHING WORKSHOP

10 HOURS ONLINE

Technology offers instructors the opportunity to develop new skills and competencies and to extend their services to larger and more diverse segments of the population. Break the limits of the conventional classroom and increase income and professional status. This 10-hour workshop exposes instructors to selected online teaching practices and helps them become effective, communicative, and self-confident online tutors.

WHO SHOULD ATTEND

Designed for those looking to transition to or improve their online teaching methods, including teachers, trainers, and coaches from various fields seeking to effectively engage students in virtual environments and increase their income through expanded services.

TOPICS

The Virtual Class and the Instructor

Designing the Virtual Class

• technology

• roles

Adapting to the needs of online teaching and learning

• methodology

• material

The Netiquette of online teaching and learning

• behavior

• rules

Engaging the student avnd managing an e-class

• activities

• responsibilities

• conflict

• time

Synchronous and Asynchronous Delivery

• participation

• involvement

Assessment and Testing

AI FOR PROJECT MANAGERS

12 HOURS ONLINE

AI is transforming how projects are planned, executed, and delivered. This course equips project management professionals with the knowledge and skills to harness the power of AI to automate tasks, enhance decision-making, and optimize project outcomes. From generative AI to AI-driven risk management, you will explore practical applications, strategies, and ethical considerations for integrating AI into the entire project lifecycle

WHO SHOULD ATTEND

Project Managers, Program Managers, and Portfolio Managers seeking to harness AI to automate processes and boost project performance.

TOPICS

Introduction to AI for Project Management

• How to identify AI use cases in project management

• Designing AI solutions that align with project goals

• Exploring AI-powered project management software

• Integrating AI with existing PM tools and workflows

• AI tools in project scheduling, task automation, and collaboration

Applying AI in Daily Project Management

• AI-driven content generation for project documentation and communication

• Data capture and processing for project analytics

• Using sentiment analysis for real-time stakeholder feedback

• AI-powered search, retrieval, and information extraction for decision support

• Text summarization for efficient reporting and status updates

AI in Risk, Stakeholder, and Change Management

• Using AI to predict and manage project risks

• AI tools for stakeholder engagement and relationship management

• Integrating AI into change management and project governance

Ethical and Legal Considerations in AI Projects

Developing an AI-Enabled Project Management Strategy

• Assessing current state and readiness for AI integration

• Crafting an AI adoption roadmap for your projects

• Building an AI training and support framework for teams

• Emerging trends in AI for project management Implementing AI in the Project Lifecycle

• AI’s role in project initiation, planning, execution, monitoring, and closing

• Aligning AI strategies with project goals and objectives

• Practical tips for implementing AI solutions in real-world projects

Our project management seminars are designed to equip professionals with the skills, tools, and methodologies needed to lead projects to successful completion. Whether you're a seasoned project manager or new to the field, our seminars cover a range of topics—from foundational principles and tools to advanced strategies—ensuring you gain practical insights to manage time, resources, and teams efficiently. Learn best practices, risk management techniques, and cutting-edge tools that will enhance your ability to deliver projects on time, within scope, and on budget.

LEARN FROM THE EXPERTS

Hellenic American Union offers a complete project management training portfolio in collaboration with project management leaders and experts:

Global Business Management Consultants

Our strategic project management training partners with an average of 30 years of project management experience in:

Serving more than 50 countries, in 14 languages

Working with leading organizations and with Forbes’ 50 top companies

Offering a diverse training portfolio

GBMC are PMI Accredited Training Partners providing trainings with PMI Accredited Trainers

PM2 Alliance

The non profit organization and professional network that promotes PM 2 Methodology, a Project Management Methodology developed by the European Commission, and PM 2 Certifications

In House Training Solutions

PROJECT MANAGEMENT: FROM INITIATION TO COMPLETION

16 HOURS - 16 PDUS

Master project management tools and techniques for successful project delivery. We work with you to tailor fundamental project management tools to your company's unique needs, ensuring your team acquires the necessary skills in project planning, execution, monitoring, and closure based on your company specific projects and requirements.

THE ART OF MANAGING CHANGE

16 HOURS - 16 PDUS

This course introduces Organizational Change from the perspective and context of Projects and Project Management. It presents an overview of the dynamics and challenges required to ensure that project deliverables are successfully integrated into the organization. This workshop will enable you to understand the nature of organizational change and identify strategies of change and how to communicate them. We help you start planning and implementing the change management process.

ADVANCED PROJECT MANAGEMENT

16 HOURS - 16 PDUS

Go deeper into critical project management areas and evaluate your own professional practice in light of current best practices. The seminar covers topics such as Quantitative Risk Analysis, Quality and control, Earned Value Management and Earned Schedule, Procurement Management, Situational Leadership, exploiting and managing lessons learned from projects.

THE ART OF PROJECT MANAGEMENT ® EXPLORE MS PROJECT

24

Do you want to make your project-related work more efficient? This course goes beyond project management standards and methodologies and focuses on what works in practice. Get day to day tools and techniques to help you manage projects and project teams more efficiently. You will learn how to make good project plans, identify and manage project risks, monitor and control your project and communicate effectively across the team and to project stakeholders

WHO SHOULD ATTEND

This course is ideal for those just getting into project management, experienced project managers and technical specialists who wish to refresh their project management skills and for business and functional managers of all commercial and industry sectors.

CONTENT

The Project Management Method

The project-based company Management functions, roles, responsibilities, culture, values and client expectations

Five basic project planning elements and behaviors

Work Breakdown Structures (WBS), Statement of Work (SOW)

Project organizational structures, System Development Life Cycle

Scheduling and budgeting

GANTT charts, ADM/PDM/PERT techniques, Critical Path Method

Performance baselines and budgeting, allocating resources

The Project Execution Plan

Organization and staffing

Responsibilities and network of alliances

Leading without authority

Risk management techniques

Project control techniques Reporting

Closing a project

Special leadership skills for managing project

teams

Communication planning

Get into MS Project and use this powerful tool to build and track project schedules with precision.

You will work on your own PC to become familiar with menus, views and reports, by inputting example project data. All solutions are provided by the instructor but discovered by the participants on their own.

WHO SHOULD ATTEND

Project managers, project schedulers and planners, program managers, PMO managers. Experience in project management is not mandatory, but it is strongly recommended.

CONTENT

Planning a Project: WBS, PDM networks, Gantt Charts, tasks and resources

Optimizing schedules

Dealing with multiple projects

Project monitoring and controls

Tracking and evaluating performance variances

Reports

PREREQUISITES

We strongly recommend participants to attend one of our core project management courses in order to understand what data a project manager should look for before entering numbers and tasks into the software. However, a person with limited project management experience could also attend this course, since all workshops include a brief introduction part which helps to justify data input according to project management principles.

Certifications

® CERTIFICATION TEST PREP COURSE

35 HOURS ONLINE - 35 PDUS PMP

The Project Management Professional (PMP®) certification, with more than 1 mil. certified professionals all over the world, is considered one of the most wellknown project management designations. PMP® is offered by the Project Management Institute (PMI®), one of the world’s largest professional membership associations for project management.

PMP Exam prerequisites

Bachelor's degree from a college or university.

A minimum of 36 months of project leadership experience within the last eight years.

Completion of 35 hours of project management education/training or possession of CAPM® certification.

OR

High school or secondary school diploma

A minimum of 60 months of project leadership experience within the last eight years.

Completion of 35 hours of project management education/training or possession of CAPM® certification.

OUR PMP PREP COURSE

This course prepares you to pass the PMP® exam by reminding you of what you know, filling you in on what you don’t know, and putting everything into the appropriate exam context.

PMP certification is based on PMI’s recently updated learning resources and guides that includes “A Guide to the Project Management Body of Knowledge, (PMBOK® Guide, Seventh Edition)”.

This course is offered by Global Business Management Consultants. GBMC is an Authorized Training Partner of the Project Management Institute.

WHAT IS INCLUDED

35 hrs, instructor-led training

Course structure and content aligned with the new PMP exam

PMI’s designated training material included

Certified, PMI Accredited Trainers

More than 500 sample test questions and many simulation tests

PMI exam application assistance

35 PDUs

This course is designed for project managers and team leaders who have met PMI qualifications and need to prepare to take the PMP® exam. Other project personnel and functional managers who work with projects will benefit from a better understanding of how their functional responsibilities fit into the total project management task.

Introduction to the PMP Exam

Creating a high-performing team

Starting the project

Doing the work

Keeping the team on track

Keeping the business in mind

PMP exam logistics

WHO SHOULD ATTEND CONTENT INSTRUCTOR

George Merguerian, PMP, Director, Global Business Management Consultants, PMI Authorized Training Instructor

It felt like the audience has been put first during this course which is one of the reasons it felt informative and interesting. Excellent work! Project Manager, Information Society

Ι strongly recommend this PMP Prep Course because of the in depth knowledge of the instructor and the validity of an organization such as The Hellenic American Union.

Project Manager, Project Management Consultant

The guidelines of the instructor, as well as his experience in that field, were really helpful for me.

Global Independent RF and VSAT Contractor, Apogeesat Satellite Communications LTD

PM 2

METHODOLOGY & CERTIFICATIONS

The PM2 Methodology (read P-M-Squared) is a project management methodology developed, supported and employed by the European Commission.

It is a simple, easy to use methodology that complements and combines well-known best practices derived from the experience of European Institutions in managing thousands of programmes projects and grants (EU Grants), as well as world-known international project management standards and guidelines. It is free to the general public in the form of the PM2 Guide-Open Edition.

PM 2 Certifications are administered by PM 2 Alliance. HAU is an Authorized Training Provider of PM2 Alliance.

PM 2 ESSENTIALS

16 HOURS 16 PDUS

Get a thorough introduction to the PM² Methodology along with an overview of all the core PM² elements and plans. The course includes several exercises and workshops on core project management tools, techniques and key PM² templates. Completing this course, you will be able to take the PM² Essentials exam.

WHO SHOULD ATTEND

Project Managers, project team members, operational managers who would like to learn more about the PM² project management methodology and adopt an easyto-use project methodology for their organization and projects. Prior experience in project management or working on projects is useful but not required. This seminar is also ideal for those who want to work for EU funded projects and companies who are collaborating with the EC.

CONTENT

Introduction to projects, programs, portfolios and PM methodologies

The PM² focus on outputs, outcomes and business implementation

The PM² Governance model and its roles & responsibilities

The PM² mindsets and professional virtues

The PM² Project lifecycle - Initiating, Planning, Executing, Monitor & Control, Closing PM² management processes, key tools, core techniques

Key PM² templates - the Business Case, Project Charter, Project Handbook and Project Work Plan templates

In association with PM² Foundation

AGILE PM 2 ESSENTIALS

16 HOURS 16 PDUS

This 16-hour Agile Project Management workshop is designed to help you incorporate agile practices into your projects, based on the Agile PM² Model.

WHO SHOULD ATTEND

This seminar is designed for project team members or project managers who are involved in Agile projects and would like to learn more about Agile, extend and enhance their knowledge of project management with Agile practices.

CONTENT

Overview of the PM² Methodology the Agile PM² Model

The Agile PM² Roles & Responsibilities High performance Agile teams

Agile planning

The Scrum method and core Agile tools and practices:

Iteration and release planning

Team coordination and daily stand-ups

Work estimation and prioritization

Iteration reviews and retrospectives

Progress tracking and reporting

Implement Agile approaches in your organization Agile PM² tips and tricks

Prerequisites

Prior experience in agile, project management or working in projects is useful but not required. Participating in the PM² Essentials training is highly recommended to get familiar with the PM² Methodology before going into the Agile PM² Model. Completing this course, you will be able to take the Agile PM² Essentials exam.

PORTFOLIO MANAGEMENT WORKSHOP (PFM 2)

9 HOURS - 9 PDUS

In this Portfolio Management intensive seminar, we will elaborate on key Portfolio Management concepts, processes and management activities based on a Process Model, explain portfolio Governance and Artefacts, and present a set of effective portfolio Mindsets.

The masterclass provides a complete and holistic Portfolio Management Methodology (PfM²) which is based on the European Commission’s PM² Suite of Methodologies and was developed to help Functional and Matrix Organisations establish a management framework for the effective management of their organisational portfolios.

WHO

SHOULD ATTEND

Project Portfolio Managers, PMO Office Staff, Programme Managers, Project Managers and Senior Level Executives, Project and Portfolio Management Consultants and anyone who is interested in learning more about Portfolio Management.

CONTENT

Essentials of Portfolio Management and connection to Project and Programme Management

The Role of the Portfolio (Support) Office (PfO) Initiating a Portfolio (the Portfolio Handbook) Governance –Portfolio Roles & Responsibilities

Portfolio Management Processes

Portfolio Reporting (the Portfolio Composition & Analysis Report)

Establishing and selling the Case for Portfolio Management

The PfM² Portfolio Management Certification

In association with PM² Foundation

Design Thinking

As organizations face increasingly intricate problems and diverse stakeholder needs, Design Thinking offers a structured yet flexible approach to innovation.

Our customized learning solutions in Design Thinking will guide you through the process of empathizing with users, defining problems, ideating solutions, and testing concepts—helping you navigate the complexities of today's projects while ensuring usercentered, creative, and effective outcomes.

Whether you're working in product development, service design, or project management, mastering Design Thinking is essential for staying competitive and driving impactful change.

Full coverage of GROW MODEL::

The GROW acronym stands for G: Goals, R: Reality,

PRINCIPLES

& PRACTICES OF DESIGN THINKING

18 HOURS ONLINE

The Design Thinking Workshop is offered in cooperation with Global Business Management Consultants (GBMC) offering a comprehensive introduction to the principles and practice of design thinking for services, processes, and products.

THE WORKSHOP

Tim Brown, Executive Chair of IDEO, states that “Design Thinking is a human-centred approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.”

This hands-on course will guide participants through the entire process, from understanding a stakeholder group, discovering a need, and creating a solution to address it – whether it's a process, a service, a product, or an application. Participants will discover their own personal DNA through the Clifton Strengths assessment, do research, create insights, and prototype and test solutions. Design Thinking Principles are immediately followed by direct handson applications, research and prototyping in the field, and facilitator-led coaching throughout the workshop.

Participants will learn practical techniques using the GROW model to take back to their workplace, including research methods, synthesis approaches, user journey mapping, rapid ideation, and prototyping approaches.

By the end of the workshop, participants will be ready to apply this knowledge to their own work and become ambassadors of fast-paced change inside their organization. Participants will walk away with a complete approach for human-centric innovation and a certificate from GBMC.

WHO SHOULD ATTEND

Anyone responsible for creating or delivering products and services, understanding customers and users and improving their experience, or managing such a process. The course is particularly suited for multidisciplinary project teams working towards a common goal, and we encourage teams to join as a group to acquire fluency in a new shared language and methodology. Enthusiastic past participants have included professionals from product, marketing, HR, usability, front-end development, and designers of all kinds.

Due to the small workshop size, we are able to give a lot of individual attention and support to all participants and have time to go in-depth when needed.

CONTENT

Module 1: Preparation & Research

Introduction to design thinking; field research tools & techniques

Discovering your DNA through Clifton Strengths Assessment

Module 2: Synthesis & Concepts

Adopting the Seven Design Thinking Mindsets

Empathy at Works – Creating an Engaging Design Thinking Culture

Module 3: Testing & Takeaways

Apply Design Thinking through the GROW Model GROW Practices and Design Thinking Outcome

Gallup Clifton Strengths Assessment

As part of the pre-workshop preparation, every participant will be issued with a code to participate in an online Clifton Strengths Assessment (CSA) to understand the respective participants’ DNA (aka) talents and strengths reports. This is a critical step to the Design Thinking adoption and engagement. By understanding each person's mindset DNA, it will enable improvements to engagement with stakeholders, and quality of work life practices.

GROW MODEL

The GROW Model is a coaching, problem solving and synergetic tool, created by Sir John Whitmore and his team in the late 1980s. This model helps people identify personal goals and achieve them through a synergetic approach. Applied in Design Thinking, GROW model helps us understand what our real goal is, our inner desire, and strengthens our commitment to find the solution. This approach boosts self-confidence, self-motivation, productivity and the sense of self fulfilment. All these behaviours are critical in the Design Thinking journey.

Instructor: Dr. Sherman Ong, Director & Principal Consultant, Asia Operations, Global Business Management Consultants, Certified Design Thinking Trainer, Gallup Certified Strengths Coach. Dr. Ong has extensive business experience across several industry sectors, namely, High Technology Aerospace and Defense, Manufacturing, ICT, Public Healthcare, Education. Dr. Ong is also an Academic Advisor for doctoral candidates at the University of Southern Queensland, Australia, and an external examiner for doctoral theses for Doctor of Professional Studies degree programme.

ESG Building Sustainable and Responsible Businesses

Empower your organization to thrive in a world increasingly focused on Environmental, Social, and Governance (ESG) principles. Our ESG training programs are designed to help businesses integrate sustainability into their core strategies, meet regulatory requirements, and drive long-term value creation.

From understanding ESG frameworks and reporting standards to exploring best practices in sustainability, diversity, and ethical governance, our seminars equip your team with the knowledge and tools to lead responsibly. Whether you are looking to enhance your ESG performance or prepare for upcoming challenges, our programs provide practical insights and actionable solutions tailored to your industry.

THESE PROGRAMS ARE IDEAL FOR:

Business owners, entrepreneurs, sustainability executives, CFOs, strategists, quality assurance professionals, legal advisors, and consultants who seek to enhance their expertise in ESG practices and contribute to building a sustainable future.

TESTIMONIALS

Very well-educated instructor! Researcher, ESG Consultant

Inspiring and Informative! Sustainability Associate, VIPA Hellas

ESG FAMILIARIZATION WORKSHOP

16 HOURS ONLINE

This 16-hour seminar will familiarize executives responsible for Corporate Governance, Sustainability and CSR strategies on the principles of "Green" economy and financing, providing practical guidelines on ESG KPIs and reporting.

LEARNING OUTCOMES

Understand the basic principles of corporate sustainability and how they relate to environmental, social and governance functions

Learn key ESG indicators and how they are used to evaluate sustainability

Familiarize yourself with materiality analysis and double materiality analysis

Understand how to incorporate ESG criteria into finance

Understand how financial institutions are incorporating ESG criteria into their financing activities

WHO SHOULD ATTEND

CFOs, Corporate Governance executives, Quality Assurance Executives and consultants, Risk Managers

CONTENT

The universal Framework of Sustainability and Circular Economy

The evolution of ESG

Relevant Standards (ISO 26000) and reporting templates (GRI-G4/ SASB, AA1000) and Guidelines

Linking ESG with the UN SDGs Risk forecasting and mitigation

Materiality Analysis, materiality mapping, prioritization of initiatives

KPIs & ESG Questionnaires

Taxonomy elements and regulations

How to start an ESG reporting project: Initiatives, Metrics, Targets

Building an SDG Strategy

"I highly recommend it because it is one of the few with the specific subject matter, for its excellent organization, for its excellent presenter, and for the volume of material!"

CEO, Founder COSMOS CSR

ESG FOR SHIPPING

12 HOURS ONLINE

In this 12-hour workshop you will appreciate why ESG is becoming so important in the Maritime Industry and its connection to global sustainability goals, and financing requirements. You will learn how to adopt ESG practices and prioritize sustainability in all aspects of shipping operations.

LEARNING OUTCOMES

Explore the environmental challenges facing the maritime industry, including greenhouse gas emissions, regulations, and the path to sustainability.

Dive into social issues in the maritime sector.

Learn about governance principles, anti-corruption measures, and the importance of transparent and accountable leadership.

Discover how embracing ESG practices can set your maritime operations apart.

Learn how to craft ESG reports and provide relevant ESG metrics

WHO SHOULD ATTEND

Compliance Officers, Strategists, CFOs, Operational staff, Sustainability Officers, Environmental specialists, ESG executives, Board Members, Investors, Lawyers, Consultants, Maritime Studies Graduates

CONTENT

Introduction to ESG for Shipping Introduction to ESG Reporting Standards

How to develop an ESG Strategy: The Three Pillars of ESG for Shipping Reporting

OUR INSTRUCTORS

Our instructors are highly experienced consultants specializing in the implementation and operation of management systems, such as human resources management, performance management, quality, safety and health standards, environmental management standards, efficiency, CSR, customer service etc. The are qualified EFQM experts with experience in GRI-G4 reporting.

Risk Management

The Art and Science of identifying, evaluating, and controlling uncertainties.

Understanding, evaluating, and controlling uncertainties and risks is no longer optional but essential for steering a company through the turbulent waters of daily financial decisions and actions.

OUR COURSES WE WILL EQUIP YOU WITH THE TOOLS TO PROTECT PROFITABILITY, CONTROL COSTS AND TURN POTENTIAL PITFALLS INTO OPPORTUNITIES FOR GROWTH

field, and learn tools that can implement in their day to day tasks.

BRT was formed in 2014 by former BOD members of the Global Association of Risk Professionals in London. BRT has a number of associate trainers all having experience delivering training and courses and offering consulting services to major clients such as EBRD, FCA, HSBC, IFC/World Bank, EFS, central banks, professional bodies and banking institutes and associations.

OPERATIONAL RISK & RESILIENCE

14 HOURS ONLINE

How to make Operational Risk value-added today.

Understand the fundamentals of operational risk and resilience and how they are managed. This course provides a comprehensive overview of risk identification and assessment, techniques for mitigating and managing potential issues, and the process for monitoring and reporting. It also covers current regulations in this field.

WHO SHOULD ATTEND

Operational risk managers, financial risk managers, auditors.

GOVERNANCE OPERATING MODELS FOR FINANCIAL INSTITUTIONS

16 HOURS ONLINE

This seminar provides corporate governance best practices in the composition of board and committees, firm culture and diversity. It will also provide delegates with an overview of the senior manager’s regime (SMR).

WHO SHOULD ATTEND LEARNING OUTCOMES

Understand the major operational risk challenges, given the post Covid-19 environment.

Detail mitigation techniques to reduce the likelihood and impact of operational risks.

Analyze scenarios to make them relevant given current regulations and market restrictions. Review industry sound practices for risk control self-assessments and understand the changes that will be needed.

CONTENT

What does operational risk really mean

Drivers of operational risk management

Operational risk management activities

The operational risk framework, challenges, case studies

Risk identification and assessment

Loss data

Building scenario analysis and stress testing

Mitigating operational risk

Operational resilience

Operational risk monitoring and reporting

Banking developments and their impact on operational risk

C-Level executives, Operations Managers, ESG executives and board members. No prior experience of banks is required as this course first covers the basics before moving on to more advanced topics.

LEARNING OUTCOMES

Understand the basis of legal and regulatory background for governance, the nomination process and independence criteria for board membership, board meeting practices and the role of the chairman

Understanding the scope and responsibilities of the audit and risk committees, regulatory reporting, the interaction with the board and risk function, the regulatory framework for remuneration policy and the "say on pay" principle

Understand the organization design and reporting structure, the roles and responsibilities of different parties, the decision-making process and delegation, and the risk approval framework

Familiarize with effective committee processes and performance management and incentive alignment

Assess the effectiveness of governance and understand the relationship between governance and culture

CONTENT

Legal/Regulatory and Corporate Background for Governance

The Board in Practice

The Board Committees - Risk

The Board Committees– People and Pay Governance

Operating Model

Assessing the Effectiveness of the Governance Board Priorities for 2024

Governance Issues Through Case Discussion

Discuss cases of governance issues at Board/ executive level and look at how best practices could have helped mitigating the issues: Wells Fargo, Danske Bank, Deutsche Bank

TAX Seminars

Discover the latest updates on MyData

Stay informed on the latest tax and accounting updates on MyData digital platform of the Independent Authority for Public Revenue (IAPR - AADE) in Greece. Organized by the Hellenic American Union in collaboration with an expert financial and tax affairs consultant, this seminar will present the latest developments in MyData.

With the undergoing full implementation of MyData applications for 2025, this seminar provides essential guidance to help businesses and professionals prepare for the challenges ahead. Whether you’re an accountant, tax consultant, auditor, financial manager, or IT advisor, this is your opportunity to gain practical insights and avoid costly mistakes.

Please note: The seminar presentation and all content will be delivered in Greek to ensure the accurate interpretation of tax concepts and technical terminology. In the next page of our catalogue you will find a detailed description of the seminar in Greek for this reason.

Mydata Τίτλοι Κτήσης (Τιμολόγια Αγοράς) και ψηφιακή διακίνηση.

Mydata

Digital Marketing

Our Digital Marketing courses are designed to equip you with cutting-edge strategies and actionable insights to transform your business in the digital era.

Master key digital channels— Digital advertising, SEO, social media, email marketing, and more. Stay ahead of the competition, maximize ROI, and drive measurable growth with expert-led training tailored to today’s fast-evolving digital landscape.

Unlock The Full Potential Of Digital Marketing 60+ faculty members

Companies Offering digital marketing trainings since 2012

Career Advancement

Events

2100+ Participants to Date

Our Training Programs

CERTIFICATE IN DIGITAL MARKETING

140+ hours of training that cover all core aspects of digital marketing and lead to a capstone project.

eLearning Professional Course in Digital Marketing. On demand (asynchronous trainings) covering all core topics of a digital marketing strategy.

GROWTH HACKING ACADEMY

A unique 54-hour advanced digital marketing program for professionals and entrepreneurs who want to go deeper into the fast-tempo growth marketing techniques and innovative strategies for rapid company and market growth.

SPECIALIZED

WORKSHOPS

AI for Marketers

SEO Academy ePharmacy

Events

Benefit from free events, crash courses, meetups and networking opportunities on digital marketing.

In-House

Training Solutions

Our tailored programs ensure that your team gains expertise in strategies and techniques precisely aligned with your industry, for targeted and impactful digital marketing.

Trainings Designed For:

Βusiness owners, entrepreneurs who need to in- crease profitability and growth, better manage their ad spend and work more effectively with digital agent partners. College graduates and professionals who need to acquire a solid knowledge background and the toolset to start as entry level digital marketers, or select a specialization.

Managers and other professionals in marketing, advertising, sales and product development Developers, web developers and designers who want to get involved in marketing.

In the job market in sales and marketing Print and digital media professionals.

TESTIMONIALS

“I would highly recommend this course to anyone looking for high quality training in digital marketing, taught by professional experts and well-known instructors. This was a multi-facet course covering many applications of digital marketing across various business sectors. Although this was an intensive course, it provided concise, to-thepoint information in a short time—content that other courses typically take longer to cover. For busy professionals like those attending, this approach was invaluable. HAU truly stands out as our trusted partner in learning. Thank you!”

International Recruitment Supervisor, BPO Sector, Teleperformance

“Looking at projects that the team from ActionAid Hellas produced, we were amazed—and proud—to see how much they had learned from this unique program in such a short period of time! The program coordinators and instructors from HAU demonstrated their professionalism and extensive knowledge of the subject, as well as their enthusiasm for what they do. They took a personal interest in supporting the team’s progress with a degree of engagement that was exceptional. Thank you for this exemplary cooperation.”

Skills & Career Development Specialist, Action Aid Hellas

“The programme covers a great variety of topics in a short period of time, but with maximum efficiency. Excellent course.”

Supply (Production) Planner, Henkel Slovakia

CERTIFICATE IN DIGITAL MARKETING

140 HOURS

29 cohorts / over 1200+ alumni

Peak Performance Marketing Awards – Small Budget Campaign Category - 2021 and 2023

The Certificate in Digital Marketing is an intensive 3,5-month training program for individuals who are interested in digital marketing or who are already working in marketing and want to expand and certify their knowledge as digital marketers.

Start your career in Digital Marketing or learn how you can promote your company online and get the most from the digital agencies who work with you. Through practical workshops, case studies, live tutorials, mentoring and group work this program will help you:

Delve into current digital marketing best practices, tools and techniques

Learn how to develop a digital marketing plan

Combine online and offline marketing tactics

Promote and expand your business online

Bring more traffic to your web site and reinforce customer engagement

Get certified with a professional certification

Join a dynamic professional community with many networking opportunities

Pursue the career of your dreams

The program offers:

26 modules

140 hours of instruction and practical application

60+ hours on social media

30% theory and 70% application Group and individual projects

Simulations and case studies from successful online campaigns

Project presentations

Mentoring

Career opportunities

Prerequisites: Previous experience in digital marketing or social media is not required.

WHAT MAKES THIS PROGRAM UNIQUE

Diverse faculty team: our instructors are professionals working in large digital agencies, brands, digital and social media.

Updated syllabus: the program is continually updated with new modules, topics, and tools.

Career opportunities: as a participant in the program, you can advance your career through the instructors’ contact networks and those of the Hellenic American Union and program graduates.

WHO SHOULD ATTEND

Professionals in marketing, digital media, communications, and sales

Business owners who need to monitor and assess the digital marketing services that external associates provide to their firm Young entrepreneurs who want to learn how to use basic promotional and communication tools to help drive sales and promote their business on the internet

University graduates in marketing, business administration, communication, public relations, and informatics

TESTIMONIALS

It was a great experience full of knowledge. Thank you very much for this opportunity. High level, targeted, direct, perfectly organized program.

Social Media Manager, Event Planner, International Dance Council CID Unesco

I have been very satisfied with the comprehensive knowledge I have gained from this course. It feels as if the first semester of a bachelor’s degree has just ended, there is still a lot to learn and discover.

Operations and Marketing Coordinator & Radio Producer, Empneusi 107 FM

OUR ASSOCIATES & FACULTY

We work exclusively with expert practitioners working in innovative digital agencies, publishers actively engaged on the internet, specialized consultants in digital marketing and the web, and experienced digital and e-commerce managers in large firms.

The program is under the aegis of the Hellenic American University.

ASSIGNMENT & ASSESSMENT

The program includes a group digital project mentored by instructors and an assessment test.

CONTENTS

Integrating Marketing in the Digital Age (4 hours)

Building your Web Site (3 hours)

E-shops (3 hours)

Content Marketing (6 hours)

Social Media Strategy & Workshop (6 hours)

Facebook / Instagram / LinkedIn / TikTok / Pinterest / X (Twitter) / YouTube & Social Media Publishing Tools (9 hours)

Social Media Publishing Tools (9 hours)

Google Ads & Workshop (12 hours)

Social Media Advertising & Workshop (22 hours)

Digital Publishers & Premium Display (3 hours)

Programmatic Advertising (2 hours)

Performance Marketing Workshop (4 hours)

Search Engine Optimization (SEO) (9 hours)

Digital Marketing Strategy & Project Orientation (2 hours)

Email Marketing (6 hours)

GDPR in Marketing (2 hours)

Automations & Conversational Marketing (5 hours)

Branding & Retention Marketing (3 hours)

Influencers Marketing (3 hours)

Reputation & Crisis Management (3 hours)

Google GA4 Analytics (6 hours)

Custom Dashboard, Monitoring & Reporting, Data

Studio (6 hours)

Conversion Rate Optimization (CRO), (3 hours)

eBusiness & eCommerce (3 hours)

AI Tools for Digital Marketers (3 hours)

Introduction to Growth Hacking Marketing (3 hours)

Projects Mentoring Sessions, Presentations & Assessment (8 hours)

eLEARNING PROFESSIONAL DIGITAL MARKETING COURSE

Anytime, Anywhere – Your Digital Marketing, Your Way

This on-demand, self-paced course offers participants the flexibility to learn at their own. Covering a comprehensive range of topics, the course provides in-depth insights into various aspects of digital marketing. Participants can access high-quality instructional materials, including video lectures, resources, and assessments, allowing them to tailor their learning experience to fit their schedule.

With a focus on practical application, this course equips learners with the skills and knowledge needed for developing effective digital marketing strategies.

With 24/7 access through our e-learning platform, participants can watch the instructional content, including video lectures and resources, whenever it suits them. Additionally, they enjoy a 9-month access window to complete the course.

This course covers contains modules on: Web sites, eshops, digital advertising, social media strategy and content, SEO, Performance Marketing, GA4, Influencers Marketiing, Reporting and more.

GROWTH HACKING ACADEMY

HYBRID COURSE

Live Lectures & Self-Paced Learning Modules

Growth Hacking Marketing began through tech companies like Facebook, Dropbox and Hotmail as a methodology to scale quickly using smart and cost-effective marketing tactics. It blends creativity, analytical thinking, engineering, and data analysis to achieve business and marketing goals.

Growth Hacking Academy is a highly intensive hybrid course with Live Lectures and On Demand/Self-Paced learning modules, designed by Growth Hackers and aimed at Growth Hackers at heart.

Learn tools and tactics on: Lead Generation, Automations, Social Selling, Content Marketing, SEO and more.

WHO SHOULD ATTEND

Experienced digital marketers, business owners and startuppers who need to enhance their digital marketing skills and grow their business Certificate/ Diplomas/Degrees in Digital Marketing or Marketing graduates

IT professionals, software developers, software engineers that would like to better understand the technical side of digital marketing. Marketers who need to supplement their theoretical knowledge and their marketing skills with digital tools and techniques and practical strategies

TOPICS

Introduction to Growth Hacking Marketing. Examples and success stories: Airbnb, Gmail

Dropbox

Marketing and Sales funnels, Web properties

Develop your first growth plan

Build your first inbound marketing stack Drive visitors to your page

Discover your audience Lead generation Marketing automations

Build a viral marketing campaign Execute an outbound marketing strategy Paid advertising tactics

Implementation of engineering-as-marketing

Dashboards & reporting

Social selling

Advanced content marketing hacks AI tools for marketing

SEO ACADEMY

HYBRID COURSE

Live Lectures & Self-Paced Learning Modules

SEO Academy is a unique workshop that will help you discover SEO best practices and teach you how to implement them on your web site. We will analyze the elements of an SEO strategy and methodology, we will set objectives, we will research competition, and will show you tools to optimize your SEO strategy.

WHO SHOULD ATTEND

Digital marketers, web developers, SEO junior staff People who have attended Digital Marketing Certificate programs or Diplomas and would like to dive deeper into SEO Marketing.

Marketers who want to become SEO experts. IT graduates who want to explore the SEO field Business owners, startuppers who want to explore SEO capabilities for business growth

Workshop: Work on your own website and develop your SEO strategy and tactics. Perform keyword research, audits, develop content and link building strategy.

in association with

TOPICS

SEO Trends, Formats & Technologies in 2023

Ranking strategies from Google SEO, YouTube & Amazon

Advanced Keyword Research & Targeting

Keyword research tools (Ahrefs, Keyword Planner, SEMRush, Keywords Everywhere etc.)

Discover high-converting keywords for your business

Advanced Keyword Targeting

YouTube & Amazon Keyword Research

Develop your SEO strategy

Basic elements of an SEO strategy

Competition Analysis using Ahrefs & Similar Web

SEO Website auditing

On-Page Optimization techniques and SEO factors

SEO Audit tools (Screaming Frog, Website Auditor)

Technical SEO

Manage duplicate content

Optimize the architecture of your web site and internal linking elements

Website speed, search rankings & indexability (webmaster tools)

Optimize your blog and monitor results

Power pages, content for backlinks, content

Framework for SEO

Off Page SEO & Link Building

Link building campaign and advanced link building strategies

Avoid negative SEO

ePHARMACY

MASTERCLASS

15 HOURS ONLINE

This 15 hour seminar on ePharmacy business will help you create a solid business plan that will optimize your eshop’s performance and growth.

We aim to provide you with the strategies and tools that will differentiate your brand in one of the most competitive sectors of e-commerce where products are almost similar in all main players.

WHO SHOULD ATTEND

EPharmacists, pharmacy owners, entrepreneurs, digital marketers.

TOPICS

New ePharmacy - eShop, Platform Migration, Redesign

Open-Source Platforms vs Custom

Migrations and SEO,ERP and other integrations, maintenance

ePharmacy Business I

Link building opportunities and quality backlinks

SEO techniques and platforms

App store optimization & Mobile App

Branding, differentiation, profitability

Digital Marketing Costs and partners

Promos vs Services

Always on Discounts and free-shippings

Product categories

Competition monitoring

Marketplace and data

Operations and other costs

Export in other countries

ePharmacy Digital Marketing Platforms

Strategy, Audiences and targeting

CRM, SEO

Scaling business

Loyalty and Lifetime Value

NPS

Advanced Product Pages

Advanced Catalog listings

B2B Sales

Learn how you can solve complex B2B sales problems with customer-centric sales processes.

In a world where information has monetary value and the customer holds the key to business success with clicks, swipes and web searches, the traditional “art” of sales has evolved into science.

OUR PARTNERS

Our B2B Sales trainings are organized in collaboration with Accelerate Growth, a boutique consulting firm, helping start-up founders, business owners, sales leaders, and solo-preneurs resolve sales issues and build strong sales systems resulting in a significant increase of revenues.

Fanis Rigas, founder of Accelerate Growth, is a multi-talented Startup Founder, successful at accelerating growth by building and leading successful sales & customer success teams. Visionary leader with excellent history of working together with Product, Marketing, Customer Success, Customer Service and Finance to align all cross- functional efforts with Sales Activity and achieve growth.

Fanis has co-founded KARIERA S. A, the leading e-recruitment company in Greece, which was acquired in 2003 by CareerBuilder, a global HRtech leader. For more than 10 years Fanis as VP of Growth at CareerBuilder was leading a team of 250 sales persons in 6 countries.

TRAINING METHODOLOGY: THE V.L.A.D.S. MODEL

Our B2B Sales trainings offer a comprehensive sales approach based on the V.L.A.D.S. model. Step-by-step we explain how we continuously bring in new customers, arrange more appointments and bring in more deals with value.

V – FOR VALUE

By pinpointing the ideal customer who genuinely benefits, we ensure our communication resonates with those who appreciate and gain the most from our offering.

L - FOR LEAD GENERATION

To enhance your business outreach, an effective Lead Generation Mechanism is crucial. It helps attract unfamiliar customers, outlines the conversion process, and establishes trustbuilding strategies with potential customers.

A

– FOR APPOINTMENT SETTING

Build an Appointment Setting Mechanism to ensure consistent communication for trustbuilding, offering real-value follow-ups with predefined benefits.

D

– FOR DEAL CLOSING

Select the right communication tools, customer assessment tools, and tools automating repetitive tasks to save valuable time for your sales communications.

S

- FOR SCALING

By leveraging a Scaling Mechanism, you empower your sales team to streamline processes, reduce costs, and concentrate on acquiring and retaining more customers.

TESTIMONIALS

“Contrary to the perception that sales rely solely on innate talent, our journey through the Academy has splendidly highlighted that adherence to a wellstructured system is what truly leads to excellence in today’s market. Fanis is a brilliant instructor, and it’s remarkable how scaling a seamless sales process doesn’t just accelerate growth but also transforms communication into a stream of meaningful interactions and successful closings.”

Growth & Business Development Manager, Sleed

“As a Chief Operating Officer in a small Greek food production company, I found the seminar particularly useful in order to be able to “structure” our company’s sales system. Fanis is very communicative and easy to understand, keeps the course lively and is always open to questions and queries! I highly recommend the seminar to interested parties with or without a well-structured sales department!”

Chief Operating Officer, Wishbone Food

“The experience of the seminar was excellent. What makes it significantly different among others, is that we talked about concrete actions, finally putting theory aside. The methodology is clear and was explained in a way that motivates you to try it out immediately. Also, I feel relieved because I understood why I don’t close deals with my incoming leads (yet!). I stopped blaming potential clients for their personal traits or likings and myself for “lack of salesmanship”. It’s neither of those two aspects and now it makes perfect sense to me. The only shortcoming is the organized sales system.”

Insurance and Financial Advisor, Founding Member at Dynamic Financial Advisors

B2B SALES ACADEMY

32 HOURS HYBRID

24 HOURS ONLINE & 8 HOURS ONSITE B2B SALES BOOTCAMP

B2B Sales Academy is a specialized 32-hour training program offering a specific step by step methodology, tools and best practices based on current business needs. You will learn how to systematically generate new potential customers for your business and manage potential new customers so that they turn into sales appointments and ultimately into definite sales. Learn how to recruit the right people for your sales department.

Practice with 5 different sales mechanisms and tailor them to your business needs.

Learn how to automate sales processes so you can focus on what really matters: closing new deals.

TOPICS WHO SHOULD ATTEND

Business owners

Startuppers

Sales Managers

Marketers

Value Proposition

On the internet and Socia Media, today’s buyer can easily find any information they want about a product, service or company. What more do you have to offer to get his or her attention? Why should he choose you?

In this session we will look at how you can show the potential buyer the added value they will gain from working with you.

Lead Generation

Set up a comprehensive Lead Generation mechanism that fits the needs of your business and ensures that every month you are introduced to new potential customers. Learn how you can automate this mechanism so that as long as you focus on closing new clients, the leads will keep coming!

Appointment Setting

Repeated follow ups without value end up being annoying. Learn how to set up an Appointment Setting Mechanism, maintain value-driven communication, automate the process for sales focus, nurture Leads into trust relationships, and practice patience and persistence as Salespeople.

Deal Closing

Develop a Deal Closing mechanism: Enhance customer conversion rates by investing in tools facilitating deal closure, training salespeople in their use, employing tools to assess quality potential customers, and utilizing automation for managing higher volumes efficiently.

Sales Scaling

Learn how to transform salespeople into growth accelerators by outlining ideal profiles, building a Recruitment Funnel, and developing effective onboarding and training programs. Learn how to cultivate a topnotch sales team with a fair reward system based on skills and performance.

WORKSHOP

B2B Sales Bootcamp – your time to shine!

The final session of the B2B Sales Academy, participants will design and implement a personalized Sales System for their businesses. Led by the Workshop Facilitator and his team, participants engage in tasks to create automated mechanisms for LinkedIn outreach, inbound lead generation using a “Quiz Funnel,” efficient followups, and crafting a compelling Sales Pitch to effectively communicate the value of their offerings.

B2B SALES DEAL CLOSING MASTERCLASS

15 HOURS ONLINE

Learn proven techniques tailored for B2B sales across many industries. Learn to close deals faster, smarter, and more effectively.

Discover DEAL, a step-by-step methodology to showcase the value of your proposition, tackle pricing dilemmas, and craft compelling sales stories. Say goodbye to lengthy sales cycles and be more effective with mutually beneficial negotiations.

By the end of this seminar, you will be able to increase profitability in B2B sales by emphasizing the value of your solution, rather than focusing on low prices or discounts. You will be able to craft a unique sales narrative that sets you apart from competitors. Learn techniques to shorten the sales cycle by closing deals more efficiently and swiftly and by handling objections with greater confidence and effectiveness.

WHO SHOULD ATTEND

The B2B Sales for Deal Closing Masterclass is ideal for entrepreneurs, startuppers, Sales Managers, and salespeople seeking a fresh approach to B2B sales negotiations.

TRAINING METHODOLOGY

This course follows the D.E.A.L Model:

D for Discover

Learn how you can use the right questions to understand whether you are negotiating with your ideal client, or if they are not right client for you. Understand your customer and what really expects from your solution,  and show empathy for their concerns and problems.

E for Educate

Help your client to understand what their real need is and how you can help them find alternatives with real value and meaning.

A for Associate

Persuade your client to see the positive impact your solution will have on his everyday  life? 99% of the time,  at this stage customers are ready to decide whether to work with you or not without even hearing the financial side of the deal.

L for Lead

When there will always be objections and difficult questions, it is your time to shine by being perfectly prepared and organised to negotiate terms and conditions for a win-win deal.

TOPICS

Preparing to “Close” the sale (Message-Market-Fit)

Based on the persona rather than on each individual customer, you will create a consistent system that all your salespeople can follow even if they are already properly trained. It is the only way to scale your sales

Storytelling: The power of stories

This section is based on the Conversion Story Framework, which has been proven to even double your sales. It may seem complex, but in reality you are up to 200% more likely to close the deal, at a better price, faster and with a much better customer experience.

Presenting your solution and closing the Deal

When presenting a solution to a potential client, you must remember that: your clients buy treatment - not prevention; they buy perspective - not features and benefits; they buy outcome - not what you do; they buy “for sure” - not “maybe”; they buy to get out of a situation - not to get into new adventures

Dealing with objections and negotiations techniques

According to SalesForce.com: 89% of salespeople are afraid of objections and therefore anxiously try to respond to them before they even hear them. 93% feel weak in negotiation, so they may offer big discounts without even being necessary.

Practice with simple techniques and role-playing to master objections handling.

Leadership

To be an effective leader, one must possess a diverse set of skills, including the ability to effectively communicate, motivate and inspire others, establish and maintain positive relationships, solve problems, and make sound decisions under pressure. Successful leaders must be flexible and able to adapt to changing circumstances, as well as be self-aware and committed to ongoing learning and personal growth.

Explore your own leadership style

Use your best leadership skills to empower your team

Develop your social intelligence

Manage your time effectively

We offer a selection of self- assessment and leadership workshops for those about to move into leadership roles and for those already in leadership positions who need to rethink their leadership practices.

These workshops are only offered as in- house solutions which are customized to meet specific organizational needs. Most of these workshops complement coaching solutions in order to maximize personal and organizational change.

All workshops are offered in English and/or in Greek.

LEADERSHIP ESSENTIALS

16 HOURS

Leadership plays a vital role in the growth of a company by establishing the direction and vision of the organization and inspiring and motivating employees to work towards shared goals. Completing this 16-hour course, you will:

Develop a deep understanding of the complex role of a leader in various contexts, including within a company, team, and competitive environment.

Gain familiarity with various theories and models of leadership and identify and develop personal and team leadership styles that are most appropriate for your team.

Acquire a range of tools and skills for effectively motivating and coaching team members, resolving conflicts and problems, managing talent, and improving communication and collaboration within the team and organization.

Upon completion of the course, participants should be able to implement a concrete action plan to improve their leadership and team-building skills, and to enhance communication and collaboration within their organization.

WHO SHOULD ATTEND

Newly appointed managers, team leaders and those who need to reassess their leadership skills.

CONTENT

Managing vs Leading

People-centric vs Transactional-centric management & performance

Communication, trust, goal setting

Understanding your leadership style Leadership styles

Managing yourself

Leading, managing, coaching

Identify your personal leadership style compared to your personal mission statement

Empowerment, performance management, delegation functions

Developing and leading the team

Coaching: principles and methodologies

Communication in the workplace

EQ in the workplace

Listening skills, influence skills

Embracing and managing diversity

CREATING A GROWTH MINDSET FOR YOUR SELF AS A LEADER AND YOUR TEAM

This workshop focuses on enhancing self-leadership skills for greater organizational impact.

Discover or reassess how you prefer to lead, communicate with others and manage change on a personal level and within your working environment. Discover how aware you are of emotions in a workplace and how you can adapt your behavior to various stressful or challenging situations when leading others.

ACTION

LEARNING®

A TEAM BUILDING TOOL FOR SOLVING PROBLEMS

Action Learning® is a problem-solving and leadership development process that involves a small group working on a real challenge or project and taking action on it. Group work is facilitated by the instructor who guides the participants to agree on specific actions. This tool provides a structured method of solving problems in the spirit of collective inquiry. It also enforces collaboration between people with varied levels of skills and experience.

LEADERSHIP

LEADERSHIP

Business English

Never miss an opportunity just because your English isn't good enough!

Business English programs are ideal for you if you do business abroad, interact with international business partners and clients, or are asked to use English in your day-to-day work activities. We have developed different training solutions that cater to every need.

Browse through our team training options and private courses or contact us to discuss the opportunity of a customized solution for your company.

WHAT FORMER STUDENTS SAY ABOUT THE PROGRAMS

“Constructive, productive, exciting experience!”

Chara Maniataki, Technical Projects and Administration Support, Piraeus Bank

“The overall experience was very helpful. My personal goal to enhance my ability to communicate in English within my professional environment, was achieved”

Ilias Giannopoulos, Warehouse Manager, Premier Capital

“High quality, professional and rewarding education. Many thanks to Michael Robbs for the outstanding support, the encouragement and the effectiveness of his teaching method”

Popi Siettou, Senior Relationship Manager, Alphatrust

ENGLISH FOR INTERNATIONAL BUSINESS COMMUNICATION

60 HOURS ONLINE

This highly interactive, 60-hour program helps you develop confidence and sophistication in the use of English when dealing with various situations in the workplace and interacting with native and non-native speakers. During the program you will be exposed to authentic language through case studies and business documents, and you will take part in simulations, role-plays and conversations.

Emphasis is put on verbal communication and cross-cultural issues

You will have no homework. All activities are per- formed in class

The program is taught through Zoom in small groups of up to 12 people. So far more than 970 professionals have successfully completed the program.

WHAT FORMER STUDENTS SAY ABOUT THE PROGRAMS

“The course was amazing. Efi is an inspired instructor. If i had the chance, i would choose this course again”

Joana Ana Lengkou, Raw material scrap specialist, Halcor

“I was astonished to learn something new every week. This course provided me with the necessary skillset to flourish in any environment. It included international communication tips and business English best practices”

Asimina Koliniati, Project Manager, Tipping Point

“I really enjoyed it.”

Athina Tsili, Assistant Professor, Department of Clinical Radiology, Medical School, University of Ioannina

“A great course that boosts your confidence in communication!”

Mary Mavreli, Product Manager, Bespot

CONTENT

Interacting face-to-face

Making the right first impression

Introducing oneself and others (personal details, job, responsibilities)

Welcoming visitors

Making small talk

Keeping the conversation going

Interacting with others in a social context

Socializing with confidence

Dealing with cross cultural issues and misunderstandings

Avoiding faux pas

Inviting, accepting or declining invitations

Using humor and anecdotes

Dealing with difficult clients

Being diplomatic

Solving problems

Calming down hostile customers

Writing business correspondence

Writing and replying to inquiries and complaints

Writing faxes and memos

Drafting reports, proposals and plans

Email tips and netiquette

Getting to the point

Indicating attitude

Contrasting and linking ideas

Using formal or informal language

Using passive or active voice appropriately

Expressing negative ideas

Editing the document

Checking punctuation

Communicating over the phone

Asking for and giving information

Preparing to make a call

Receiving calls

Teleconferencing

Taking and leaving a message

Arranging appointments

Overcoming the secretarial barrier

Problem solving and dealing with complaints on the phone

Giving presentations

Choosing a presentation technique

Discussing products, brands and the marketing mix

Using visual aids and talking about the content of visual aids

Listing information

Linking ideas and sequencing

Summarizing and concluding

Ending a presentation

Handling questions and discussions

Handling business meetings

Establishing the purpose of the meeting

Using the language of decision making

Stating and asking for opinions, being persuasive

Interrupting and handling interruptions

Asking for and giving clarifications

Delaying decisions

Keeping minutes

Negotiating and making agreements

Types of negotiations

Making an opening statement

Bargaining and making concessions

Accepting and confirming or rejecting an offer

Summarizing and ending the negotiation

TALKING BUSINESS THE LANGUAGE OF CONFLICT MANAGEMENT

16 HOURS ONLINE

Use the news to practice your business speaking skills and build your confidence.

This 16-hour course will help you further practice your business language in English, feel confident participating in business discussions, and stay up to date with current and emerging business developments that can be of value to your work.

Based on news stories from the international business media, such as Harvard Business Review, Financial Times, Youtube and TED talks, each session will examine the relevant vocabulary, discuss the meaning, and unpack the implications of the story under discussion. Different activities, like discussions, role-plays, case studies, or short presentations will also be used in class.

The program is taught in small groups of up to 12 people. There is no homework

CONTENT

The manual of me: a new way to improve teamwork

Exchanging opinions on why teams are sharing personal manuals. Forbes

The email signoff

Looking at the changing way we write emails. Financial Review

Boomerang employees

Examining some of the changing trends in the workplace. HBR

Blunders and gaffes; have you ever made a mistake at work?

Talking about how we can turn professional mistakes into opportunities. TheConversation

No more meetings

Discussing we can reduce or even eliminate professional meetings. Bloomberg

Workplace well being

Examining the failure and success of many wellbeing programs. HBR

Forever young?

Exchanging opinions on the matter of age and professional competence. Sage

Shoplifting, self-checkout and the limits of AI

Exchanging opinions on the unintended consequences of AI. FinancialTimes

12 HOURS ONLINE

Mastering the English language skills, you need to effectively deal with conflict and difficulties at work.

Conflict in the workplace can take the form of disagreement over a project or goal, personality clashes, com- plaints by clients, or simple misunderstandings in daily tasks. This 12-hour course will introduce you to practical conflict resolution techniques and the language skills applied in different stages of problem solving in English.

The course is based on role plays and case scenarios that will help you improve your speaking and listening skills in English when dealing with similar situations with clients, colleagues and associates

CONTENT

Introducing types of conflict and the process of resolving it

Types of conflicts and difficulties that may arise in the workplace

Reviewing different stages of the conflict process

Talking about potential ways to resolve problems

Starting the conversation

Opening the discussion, presenting your point of view and addressing conflict

Talking about the impact of someone’s behavior

Identifying the cause of a problem

Taking action

Asking someone about their perception and opinion on the matter

Demonstrating active listening

Agreeing and disagreeing diplomatically

Making your voice heard

Negotiating

Describing consequences of conflict

Resolving differences

Influencing through verbal and non-verbal communication

Clearly saying what you want and making concessions

Resolving conflict

Suggesting and proposing ideas

Confirming understanding

Handling complaints

Giving feedback on positive actions

BUSINESS ENGLISH FOR CAREER STARTERS

20 HOURS ONLINE

A bridge between the academic English and professional communication.

This 20-hour online course will help you pursue your professional goals with confidence in English. It will allow you to convey professionalism during your job search stage and to increase your credibility as a newcomer in a professional environment.

CONTENT

Crafting Effective CVs and Cover Letters

Focus on structure, key skills, achievements and tailoring applications to job descriptions.

Preparing for Interviews

Common interview questions, techniques for answering confidently, pitching and basic interview etiquette.

Building a Professional Online Presence

Optimizing a LinkedIn profile, networking strategies, and maintaining professionalism online.

Understanding Corporate Etiquette and Onboarding Processes

Workplace behavior, company culture basics and tips for a smooth onboarding experience.

Mastering Professional Introductions and Networking

Introducing oneself confidently, handling networking events and building connections.

Telephone Communication Skills

Basics for answering calls, leaving messages, and handling inquiries—ideal for entry-level roles.

Writing Clear and Professional Emails

Fundamentals of email structure, tone and clarity for common business communications.

Common Business Abbreviations and Terms

Understanding frequently used abbreviations (e.g., KPI, ROI) and industry-specific jargon.

Presentation Skills

Covering basic structure, speaking techniques and confidence-building for a first job.

WRITE IT RIGHT

10 HOURS ONLINE

A Crash Course on Business Emails

Writing clearly and briefly is necessary for getting attention and prompting action in the present, fast-paced business environment. A well-written professional email reflects your ability and confidence and has a positive effect on your image for clients, coworkers, and managers. This intensive 10-hour workshop is a guide to the most important written English language skills required of the busy professional in today’s market. You will learn how to produce clear, sharp, and effective business emails, using appropriate language, style, and formatting.

CONTENT

Organizing your writing

Preparing to write

Why you need to know netiquette

Writing formally, opening and closing

Case study: Writing enquiries and replies

Focus on language

Brushing up verbs

Sentence structure

Linking ideas, relative clauses

Why shouldn’t you use the passive voice

Case study: Complaining and apologizing

Commercial correspondence

Following the customer / supplier sequence

Out of Office emails, introducing others to the loop Bookings and availability

Drafting orders

Case study: Giving advice and recommendations

Tone

Being direct, polite, diplomatic

Avoiding discrimination

Case study: Asking for payment

Editing

Common errors, punctuation problems, spelling

Keeping it short and simple

Case study: Discussing and agreeing terms

Private Online Courses

INTRODUCTIONS AND SMALL TALK THE LANGUAGE OF PRESENTATIONS

3 HOURS (3 SESSIONS)

Learn and practice how to introduce yourself and socialize professionally in English both face to face and online.

CONTENT

Introducing yourself and others

Breaking the ice

Making professional small talk

Keeping the conversation going

Being formal and respectful

Being semiformal and remaining polite

What to say in common social situations

(e.g. wishes, toasts etc.)

THE LANGUAGE OF MEETINGS

4 HOURS (4 SESSIONS)

Learn and practice the language skills you need to take part in professional meetings in English.

CONTENT

Introducing yourself and others in a meeting

Small talk before a meeting

Chairing a meeting

Stating and asking for opinions

Agreeing and disagreeing

Interrupting and handling interruptions

Asking for and giving clarification

Reaching a consensus

Ending the meeting

4 HOURS (4 SESSIONS)

Learn and practice the language and techniques to give effective professional presentations in English

CONTENT

Introducing yourself and your presentation

Catching the audience’s attention

Talking about the content of visual aids

Outlining trends and progress

Listing information

Linking ideas and sequencing

Summarizing and concluding

Handling questions and discussions

DIPLOMACY IN ENGLISH

3 HOURS (3 SESSIONS)

Learn and practice how to face difficult situations, such as customer complaints or misunderstandings with diplomacy in English.

CONTENT

Problem solving and dealing with complaints

Apologizing

Resolving problems diplomatically

Dealing with hostile customers and angry colleagues

Offering customer service

Dealing with misunderstandings between cultures

THE LANGUAGE OF NEGOTIATIONS

3 HOURS (3 SESSIONS)

Learn and practice the language you need to successfully handle business negotiations in English.

CONTENT

Introducing yourself to the counterpart

Making an opening statement

Building rapport

Understanding your counterpart’s needs

Bargaining and making concessions

Making the best offer

Using positive language

Accepting a deal

Dealing with conflict

Rejecting a deal diplomatically

Ending the negotiation

Understanding negotiation strategies in English

4 HOURS (4 SESSIONS)

Learn how to avoid the common mistakes people make in grammar and refresh your knowledge of grammar to get it right.

CONTENT

Expressing the past, present, and future

Using the passive voice

Understanding the use and value of modal verbs

Making good use of conditional sentences

HSILGN SSENISUB E N

4 HOURS (4 SESSIONS) TELEPHONE COMMUNICATION

Learn and practice how to confidently take part in a phone conversation in English.

CONTENT

Preparing to make a telephone call

Receiving calls

Taking and leaving messages

Pronunciation practice

Asking for and giving repetition

Setting up appointments

Changing appointments

What to say and what not to say

Ending a call

Business English For Your Company (In-House Training)

More than 4000 hours of specialized Business English programs have been designed in consultation with employers and have been delivered in-house online or on their premises. The key to such customized programs is a clear understanding of the language needs of the company’s group of participants, as well as the company’s objectives for conducting this training. We therefore create a program that is relevant, useful, and applicable to the participants’ daily activities.

Industries for which we have designed and conducted customized Business English courses include: Food & Beverage, Embassies/Diplomats, Maritime, Construction, Aviation, Business Consultants, Insurance, Pharmaceutical, Cosmetics, Consumer Goods, Legal Services, IT Solutions, Export Services, Banking, Travel and Tourism.

27 CLASSES

26% of the TOLES candidates were assessed as having EXCELLENT legal English skills

60% of the TOLES candidates were assessed as having VERY GOOD legal English

Legal English is a specialized form of English that is used in the legal profession, encompassing the language, terminology, and writing style used in legal documents, contracts, and legal communication. It plays a crucial role in facilitating clear and precise communication within the legal field. Understanding and utilizing legal English is essential for aspiring law graduates, practicing lawyers and other legal professionals, to succeed in their professional ventures

WHAT FORMER STUDENTS SAY ABOUT THE PROGRAMS

“Η

“Everything was excellent” Katerina Georgiadou, Lawyer

“It was a fantastic experience that will definitely help me in my practice and of course in my future development. I would totally recommend HAU courses to other lawyers who wish to enrich their English skills and succeed abroad.”

Evdokia

Pappa, Lawyer

30 HOURS ONLINE ENGLISH LEGAL TERMINOLOGY

Lawyers are often asked by colleagues abroad to explain terms in draft contracts and other legal documents or to clarify aspects of Greek law before proceeding with agreements, corporate activities or arbitration.

This online 30-hour program will present legal terms used in a wide range of business activities and their nearest equivalent in English law. Authentic texts and cases will be used as examples to help participants understand the use of terminology in a realistic context.

CONTENT

Common law – equity law – case law

English Legal System and legal professionals

Civil and criminal proceedings

Alternative forms of resolution (mainly arbitration and mediation and out-of-court settlement)

Legalese

English legal correspondence – typical letter structure

Contract law A (information on the conclusion of contracts)

Contract law B (formal content of contracts – model articles of formal articles)

Law of tort

Real Estate Lease

Copyrights

Company Law A (types of business forms)

Company Law B (articles of association/ acts of incorporation, minutes, dissolution, shareholders, shares, bankruptcy) Employment contracts

Financing and loan agreements

Cross-border sales of goods (basic contract, payment methods, incoterms)

60 HOURS ONLINE TOLES

ADVANCED EXAM

PREP COURSE

The Test of Legal English Skills (TOLES) is the undisputed market leader in certifying proficiency in Legal English with 15 years of service in providing reliable, valid assessment of language skills. The TOLES is a practical, industry-specific test that meets the needs of international and local law firms for reliable measurement of Legal English ability. The TOLES Exam Body is a member of the International Division of the Law Society of England & Wales.

The TOLES ADVANCED exam is the gold standard of legal English achievement. The 60-hour exam preparation course is designed to help active lawyers, law students and legal translators achieve a high score and demonstrate a high legal English awareness level. It addresses the terminology useful to the legal profession, and more specifically the terms used in the context of banking, contract law, employment law, law of tort, business law, company law, contract understanding and drafting, and legal letter writing.

CONTENT

The details of real court cases

Bank accounts and loans

Contracts in common law systems

Oral and written contracts

Sole trader businesses

Traditional partnerships and LLPs

Limited companies

Bankruptcy and insolvency

Disputes and litigation

Landlord and tenant

The law of tort

The liability of businesses for negligence

The liability of businesses for nuisance

Employment

Copyright, patents and trademarks

Alternatives to litigation

How the common law works

Communication Public Relations

Public relations significantly contribute to building trust and credibility in any industry.

PR is a powerful tool for shaping and maintaining a positive online presence.

As a PR specialist one should be well equipped with the necessary knowledge and tools to effectively represent a company’s values, resonate with conscious consumers and foster brand loyalty in an ever-evolving market landscape.

Browse our seminars and dive into real-life case studies of successful PR campaigns and elevate your brand’s visibility

PUBLIC RELATIONS IN THE DIGITAL ERA CRISIS MANAGEMENT

33 HOURS ONLINE

This 33-hour program helps you gain the knowledge and skills to build and maintain a positive public image for your company. Topics include corporate reputation management, corporate social responsibility, media relations and crisis management.

WHO SHOULD ATTEND

Public relations professionals, Communication Managers, Brand Managers, Press Relations Executives, Junior PR Consultants.

CONTENT

Definitions of Public Relations

Modern Corporate Social Responsibility

Public Relations in the digital age

Public Relations & legislation

Public Relations strategy

Promotion of proposals & speeches

Media relations management

Crisis management

Event management

18 HOURS ONLINE EFFECTIVE

PRESENTATIONS

18 HOURS ONLINE

Whether pitching to clients, updating your team on your project’s performance, sharing your vision and ideas, sharing your work with a small or large audience, either online or onsite, this course will help you shine and deliver your message effectively.

CONTENT

Developing your key message

Organizing the information and the content of your presentation

Starting and closing your presentation

Developing your presentation

Presenting online

Presentation simulation workshops and feedback the next day: Self-assessment and improvements

This seminar will introduce you to the fundamental concepts of crisis management and crisis communication and prepare you to help foster a crisis management culture in your company.

LEARNING OUTCOMES

Be able to systematically prepare to avert and successfully handle crisis in both traditional and online environments

Understand organizational methods and processes to identify risk situations before they develop into crises

Strategies for crisis management in traditional and online environments

WHO SHOULD ATTEND

The seminar is ideal for managers who will be called on to plan for or handle crisis situations, and for anyone interesting in learning the fundamentals of crisis management in traditional and online environments and principles for communicating with internal and external stakeholder during crises.

CONTENT

When do we have a crisis and when is it an internal problem

Categories, features, causes of crises in the traditional business environment

Creating and operating a crisis management team

Crisis management procedures

Cyber Crisis management

Crisis communication

Communicating with internal and external stakeholders

Key messages and communication channels

Techniques for dealing with social media crises.

working in the maritime industry and banking sector during the past 3 year Participants

In

PRACTICAL OVERVIEW

OF SHIPPING & MARITIME COMPANIES

6 HOURS ONLINE

Shipping is a dynamic, yet complex industry, which includes many different roles, concepts, and terms. This seminar provides you with a practical overview of shipping and introduces you to the main topics, the key terminology and the procedures and operational parameters of maritime companies. Emphasis is placed on practical issues, such as the role and decision making of each different department of a shipping company, as well as the documents and abbreviations used in maritime business.

WHO SHOULD ATTEND

Maritime or law students who wish to work in shipping. Professionals in the maritime industry with no prior experience in the sector. Lawyers need to have a basic understanding of the shipping industry, in order to specialize in relevant legal aspects.

CONTENT

Shipping, terminology

Ships: Bulk carriers, tankers, RoRo, capsize, panamax Dwt, displacement, net & registered tonnage Newbuildings, second hand, scrap/recycling

Registration

Flags Types: basic, bareboat etc

Classification

Classification societies

Ships’ flag and trading Certificates IACS Surveyors

Shipping & maritime legal entities and companies

Ship owners, ship managers, charterers, brokers etc

Shipping agents, N89 companies, offshore companies

Single vessel/purpose companies

Typical organizational structure of a maritime company

Organizational charts

Business units

ISM code, Safety Management System

Ship financing, sales and purchase agreements

SHIPPING LOANS

9 HOURS ONLINE

This seminar explains the structure and main clauses of a shipping loan. Upon completion of the seminar, you will be familiar with the classic ship financing agreements and loan types and understand the practical process of completing the contract and disbursing the loan.

WHO SHOULD ATTEND

Lawyers, banking and shipping professionals

CONTENT

Types of financing (traditional and emerging)

Types of loan agreements and basic mechanics in closing the deal

Offer, negotiation, term sheets

Structure of a typical loan agreement and overview of the basic terms

Security documents (Mortgages)

Share pledges

Personal and corporate guarantees

Earnings, insurance assignments

Charterparties’ assignment

Refund Guarantees

SHIP FINANCING, SALES PURCHASE AGREEMENTS

12 HOURS ONLINE

The main goal of the seminar is to present the overall process of buying and selling a ship {either used (second hand), or newbuilding, or for scrap / recycling} and to explain the basic structure and main clauses of such agreement. Also, the practical dimension of key issues raised during the negotiation and the duration of the relevant contracts will be analyzed.

WHO SHOULD ATTEND

Lawyers Shipping Company Executives

Banking Executives & S&P Brokers

CONTENT

Ways of acquiring a ship

Key stages of buying and selling a second-hand ship

MOA (Saleform 2012) content and terms analysis, MOA negotiation and recap

Memorandum of Agreement & Bill of sale

Notice of Readiness (NOR), Documents exchanged

Shipbuilding process and main types, structure and content of shipbuilding contracts

Basic technical, financial and legal terms

Types of registrations, refund Guarantees

Peculiarities and differences from the purchase and sale of a second-hand ship

Dominant scrapping markets, Green recycling and new trends

Presentation of relevant types of contracts

Exports

With a view to the global market

DIGITAL EXPORTS

10 HOURS ONLINE

At a time when internet access and the adoption of online practices are burgeoning on a worldwide scale, the number of digital buyers continues to grow every year. This trend is here to stay, and from an exports viewpoint this enables companies to develop their export activity with new tools. This seminar will give you insights on how to boost your global sales via digital strategies and techniques.

WHO SHOULD ATTEND

Export managers, sales and marketing managers, self-employed exporters, digital marketers

LEARNING OUTCOMES

Understand the benefits of digital export trade Digital commerce reduces transaction costs, facilitates participation in global value chains and improves market access and impact

Learn how to use the right tools and new digital methods

CONTENTS

Company’s online presence

Exports e-communication

e-trade fairs & events

e-promotion (social networks, etc.)

INTERCULTURAL COMMUNICATION

6 HOURS

This highly interactive seminar will introduce you to key aspects that you need to be equipped with when handling intercultural communication. This seminar is based on several case studies.

EXPORTS

& INNOVATION

6 HOURS ONLINE

From understanding a new market to finding critical financial support, the key is to think in an innovative way about how your business works. When we think about innovation, we often tend to imagine groundbreaking new inventions and revolutionary technologies. However, most innovations constitute an evolution rather than a revolution.

Professionals who are doing business across cultures.

TOPICS

Raising awareness of why culture matters

Recognizing our own expectations and prejudices

Examining expectations people have when meeting people from other cultures

Appreciating key intercultural differences

Time, physical distance, gestures, Humor

Directness/indirectness, small talk

Profanity, negotiating

Dining etiquette, meeting manners, online etiquette

Managing different cultures

TOPICS WHO SHOULD ATTEND

Establishing rapport and building trust

Understanding behavioral rules

Providing ideas on how to work in other countries

Overcoming difficulty

Identifying barriers to cross-cultural communication

Avoiding misunderstandings & overcoming conflict

Overcoming the language barrier and resolving disagreements

Saving face with counterparts

A change in a company’s processes, delivery model, or even marketing plan, may be as effective as a new product in creating a lasting competitive advantage, increasing profit margins, and helping you unlock new profitable markets. This course will give you insights on how to reassess your company’s export processes and marketing plan in order to discover new innovative competitive advantages in all stages of your export strategy.

WHO SHOULD ATTEND

Export managers, sales and marketing managers, self-employed exporters, exporting consultants.

Innovation & competitive advantage

Product/service innovation

Innovation in customer service

Innovation in customer experience

Innovation in HR management

Innovation & company sustainability strategy

Personal Development & Life Skills

Our life skills and personal development workshops help you increase your understanding of yourself and the world around you. These educational experiences will equip you with the skills you need to live a more productive and fulfilling life and achieve a better work-life balance.

160 Participants

21+ In-house Training Solutions (online and onsite public programs) for the last 5 years

TIME MANAGEMENT

UP TO 6 HOURS

This online seminar focuses on three basic stages of time management: from boosting personal energy to defining priorities and changing mindsets in the workplace. Be able to:

Better manage your time through planning and achieve more while maintaining high energy levels

Set priorities and realistic goals

Effectively deal with distractions

STRESS MANAGEMENT

UP TO 4 HOURS

Stress is part of our lives. It’s a normal state of life and unavoidable. Short- term stressful situations such as meeting a project deadline or dealing with a difficult colleague are normal to the point that they do not reduce our will for action, distort our normal behavior or block communication. Excessive stress harms our relationships in the working environment and endangers clarity in decision making.

This course will help you identify the most important stress factors and causes of stress and will show you practical techniques to help you tackle stress and improve the way you feel.

Factors of time loss in the daily work

Stage 1: Time and Energy - definitions and understanding

Stage 2: Design and implementation of individual programming

Stage 3: Design and implementation of collective planning

SOCIAL INTELLIGENCE

UP TO 6 HOURS

Drawing from the fields of Psychology, Social Sciences, and Business Management, this seminar will identify the skills necessary for successful inter- action with team members, clients and stakeholders.

CONTENTS CONTENTS

Defining social intelligence

Working with multiple intelligences within your team

Communicating confidence and self-respect

Expressing yourself clearly and effectively

Getting others to move with and toward instead of away or against

Achieving social intelligence in the workplace

Understanding the social context of project communications

Presenting yourself and earning respect

Exerting positive influence on others

CONTENTS

Bioreactions

Attention focus

Controlling your thoughts

Using your senses

Using breathing techniques

Using muscle tension and relaxing techniques

Software Testing

Software Testing is a vital stage in software development, ensuring that applications are functional, secure, userfriendly, and meet quality standards. As technology and web applications advance rapidly, the need for skilled software testers grows, creating a wealth of opportunities for those looking to enhance their expertise with new tools and techniques.

Plus, the value for businesses is immense, safeguarding their technology investments, systems, and customer satisfaction.

HAU’s Training Advantage in Software Testing

Learn

from

Industry-Leading Experts:

Collaborate with top-tier software testers with extensive experience in managing complex projects. Our trainers are not just professionals but active members of the Ministry of Software Testing Athens community, where they contribute to the advancement of the field beyond their day-to-day work.

Tailored to Your Business Needs:

We design software testing training that directly aligns with the tools and techniques your team uses or the solutions that best support your projects.

Enhance Software Quality, Reduce Risks, and Boost Reliability:

Equip your team with the skills to catch issues early in the development process, cutting down on costly fixes and ensuring a higher-quality final product.

Master Modern Automation Tools:

Empower your team with the latest automation tools like WebdriverIO, Playwright, and Appium, or any other solutions that fit your specific

Develop Expertise in Complex Testing Scenarios:

Whether it’s performance, security, or compatibility testing, our custom seminars ensure your team is equipped with the specialized knowledge to handle even the most intricate testing scenarios with confidence and precision.

OUR PARTNERS

Our instructors are key members of the Ministry of Testing Athens—a highly engaged community of software experts and IT professionals specializing in Software Testing. By attending the Software Development & Testing seminars of the Hellenic American Union, you gain access to the largest international community of Software Testers.

SOFTWARE TESTING AND AUTOMATION MASTERCLASS

48 HOURS

Software testing is a career path that offers many career opportunities and competitive salaries. Demand for skilled professionals is high as new applications are continuously developed.

In our Software Testing & Automation Masterclass, you’ll cover all the essential stages of testing, from understanding the software development lifecycle to creating and executing test cases. Specialize in key methodologies such as manual and automation testing with tools like WebdriverIO, Playwright, and Appium, and learn how to leverage CI/CD solutions with GitHub Actions and cloud testing. This course is the perfect first step into a career in Software Testing, providing you with the knowledge and practical skills.

WHO SHOULD ATTEND

The seminar is designed for software developers, quality assurance engineers, web developers, IT Project Managers as well as to students or graduates of IT schools who wish to upgrade their knowledge in Software Testing and automation.

LEARNING OUTCOMES

Familiarize with Testing Theory and Terms.

Being able to to identify common terminologies such as regression testing, black box testing, smoke testing, test cases, etc

Being able to present an overview of automation testing techniques and best practices specific to mobile and web applications (e.g Appium)

Apply Test Design Techniques such as Page Object Model and explain the concept of these techniques and their significance in building scalable test automation frameworks as this is widely used as design pattern for organizing test code

Being able of designing and setting up a test automation framework from scratch using WebDriverIO or Playwright and cover key components of a test automation suite, including test environment setup, project structure, configuration management, and dependency management.

Being able to Provide a Complete Reporting Approach, introduce tools for generating detailed test reports and metrics

Being able to Identify and Propose Parallel Test Execution under a CI/CD Model, explain the concept of parallel test execution and its benefits in accelerating test cycles and reducing time-tofeedback and provide guidelines for configuring and optimizing parallel test execution setups to maximize efficiency and resource utilization.

JAVASCRIPT MASTERCLASS

30 HOURS ONLINE

JavaScript is the world’s most popular programming language for web development, enabling the creation of complex, interactive user interfaces. It’s also widely used for building mobile apps, games, desktop applications, and more.

With the JavaScript Masterclass, you’ll gain the essential knowledge and skills to develop web pages with advanced features like forms, animations, and user feedback. The course goes deeper, covering core programming techniques like working with HTML & CSS, using frameworks and libraries, functions, classes, conditional statements, loops, interactive elements, events, and DOM manipulation. This masterclass is your first step to creating dynamic, responsive web applications!

30 HOURS ONLINE REACT MASTERCLASS

Learn all the essential concepts of one the most indemand JavaScript libraries for building modern web applications. This course will guide you through the essential concepts of React, starting with core principles like components, state management, and hooks, then advancing to topics like client-side routing, global state, and custom hooks. You will not only learn how to create dynamic and reusable components but also build production-ready, single-page applications (SPAs) that interact with REST APIs. By the end of this course, you’ll have the practical skills, React patterns, and best practices needed to build robust applications in realworld environments.

LEARNING OUTCOMES WHO SHOULD ATTEND

Software developers, students, SEO experts

Learn how JavaScript language works, its basic principles and its basic elements such as variables, data types, operators etc

Write JavaScript code with ease

Create complete interactive web pages with forms, animations and user feedback

Use JavaScript with HTML and CSS

Work with more complex framewords and libraries

Control flow with conditional statements and loops

Work with functions and classes to organize code and improve reusability

Build interactive elements with events and DOM manipulation

Use the latest JavaScript features

Software developers, students, SEO experts.

LEARNING OUTCOMES WHO SHOULD ATTEND

Understand how single-page applications (SPAs) using React work

Build production-grade SPAs with reusable and efficient components.

Implement form handling, event management, and state management in complex applications.

Consume and interact with REST APIs and third-party services.

Explore advanced React techniques like server-side rendering (SSR) with Next.js and manage global state with tools like Context API and Redux.

Information Security & IT Audit

Make a difference with ISACA’s premium professional certifications:

CISA® for Information Security Auditors

Since 1978, the Certified Information Systems Auditor (CISA®) program has been the globally accepted standard of achievement in the IS audit, control and security field.

CISM® for Information Security Managers

The Certified Information Security Manager ® (CISM ®) certification focuses on candidates’ information security management experience rather than their technical knowledge or platform -or product-specific knowledge. CISM is the only certification in the field that requires a minimum of three years experience specifically in information security management.

CRISC® for Information Risk Management Experts

This certification is tailored for professionals who manage enterprise IT risk and design, implement, and maintain information systems controls. CRISC is ideal for IT risk managers, control professionals, and business leaders seeking to enhance their skills in risk management and governance.

CGEIT® for senior IT Professionals in Governance and Strategic IT Management

It demonstrates expertise in aligning IT strategy with organizational goals, optimizing IT resources, managing risks, and ensuring value delivery from IT investments. CGEIT is ideal for senior IT professionals, consultants, and executives seeking to validate their skills in governance and strategic IT management.

OUR PARTNERS

Our prep courses are offered in co-operation with ES Learning, an international consulting and training services company based in Riyadh, which is an Authorized Training Organization (ATO) of ISACA International. ESLearning specializes in capacity building and professional development, by providing specialized workshops and programs in the following areas: Business Process Management, Facilitation through Trainings, Quality & Performance Management, Services Design, Strategy.

As ISACA’S ATOs, our partners meet ISACA’s high training standards. Courses are taught by accredited and certified trainers, follow ethical practices, and use ISACA’s designated materials to make sure you get the most up to date training.

ISACA

The world leader in IT Governance

With more than 156,000 members in more than 180 countries, ISACA is an independent, nonprofit, global association, which engages in the development, adoption and use of globally accepted, industry-leading knowledge, standards and practices for information systems. Earning an ISACA certification validates your credentials and experience as an IS expert in your field.

CISA ®

The CISA Prep course addresses process and content components in a CISA’s job function, covered in the revised 5 content areas determined by ISACA:

• Information System Auditing Process

• Governance & Management

• Information Systems Acquisition, Development, and Implementation

• Information Systems Operations and Business Resilience

• Protection of Information Assets

CISM ®

The course provides an in-depth knowledge on the following four CISM domains that are covered on the CISM exam:

• Information Security Governance

• Information Risk Management

• Information Security Program Development and Management

• Information Security Incident Management

Our training advantage

+ ISACA Accredited training courses

+ Official ISACA training material

+ Full training package with exams

+ Accredited training instructors

CRISC ®

This course covers the following four CRISC domains aligned to the CRISC exam:

• IT Governance

• IT Risk Asssessment, Risk Response and Reporting

• Information Technology and Security

CGEIT®

This prep course equips IT and business professionals with the knowledge and skills to excel in the governance of enterprise IT, covering four key domains of the CRISC exam:

• Governance of Enterprise IT

• IT Resources

• Benefits Realization

• Risk Optimization

PROJECT MANAGEMENT BEST PRACTICES CONFERENCE

DECEMBER 2025 EARN 8 PDUS

The International Athens Conference on Project Management Best Practices, features a variety of presentations on current project management trends, tools, techniques and methodologies.

MEETUPS

We bring together professionals, executives, entrepreneurs, startuppers, students, researchers and academics from different backgrounds who all share a passion for digital marketing, new technologies, and personal development in order to create a platform for sharing knowledge, ideas and opportunities around these exciting fields. Among others we are hosting the following events in association with professional bodies and subject matter experts:

ISACA Athens Chapter events Ministry of Testing - Athens Growth Marketing events– powered by Growth Hacking Academy Digital Marketing events – powered by the Certificate in Digital Marketing B2B Sales events – powered by the B2B Sales Academy & Accelerate Growth

CULTURAL EVENTS

The HAU Cultural Program offers several training courses and lectures addressing the business aspects of organizing cultural events and promoting the exchange of ideas on art, science and society.

See more at https://www.hau.gr

Skills Upgrading and Retaining Programs in high

demand industries

With emphasis on digital & green skills voucher programs

The Life Long Learning Center, (KDVM) of the Hellenic American Union participates as a Certified Training Provider in the project “Skills upgrading and retraining programs in high demand industries with emphasis on digital and green skills” in the framework of the action “SUB2: Horizontal upskilling/ reskilling programs to targeted populations - Action 16913”. The action is implemented in the framework of the National Recovery and Resilience Plan “Greece 2.0” with funding from the European Union - NextGenerationEU.

The first program of the above-mentioned project was implemented in 2022 by the Public Employment Service provided to unemployed people in the context of the effort to upgrade the skills of Human Resources mainly in digital and green skills in order to effectively connecting them with the labor market and improving their employability.

Up to this date we have implemented 35 programs for unemployed and private sector employees across all business sectors, as part of the effort to upskill and reskill human resources in digital and green skills

Co-Funded Projects

A diverse target audience, including people in social risk groups, teachers, farmers, sales and marketing people, taxi drivers, employees in hospitality, and exporters.

Transnational, EU-funded, projects in the area of lifelong learning since 2010

European partners (universities, chambers of commerce, local authorities, training consultancies, technical agencies) from 19 countries

EU CO-FUNDED PROJECTS

The Hellenic American Union participates in transnational research and training projects, cofunded by European institutions, in the area of lifelong learning. This allows us to offer FREE and high quality training resources to our public.

RUNNING PROJECTS

C.L.A.I.M. – Artificial Intelligence for Competences and Learning

CLAIM is a 24-month initiative that develops sophisticated and fascinating mechanisms based on artificial intelligence to support the HR functions of recruitment, motivation, training and retaining the human capital of SMEs. The project is implemented by 7 partners in Greece, Italy, Spain, Slovenia, Bulgaria, and Poland.

Eurhope - EU as a solidarity’s house for minors out of home

The project’s aim is to create a solidarity network for minors in alternative care, promoting their deinstitutionalization by means of social inclusion and civic participation based on European values and European initiatives. It includes a training for trainers, parents and operators working with youngsters out of home. The project is implemented by 6 partners in Italy, Greece, and Spain.

Some Of Our Clients

A-B

ABB Asea Brown Boveri

AB Vasilopoulos

Accenture

ADMIE

Aegean Baltic Bank

Alpha Bank

Alstom Hellas

Apivita

Astra Zeneca

Athens International Airport

Attica Media Group

Attiko Metro SA

Aquarance

AXA Insurance

Bank of Greece

BIC Violex

C-D

Chartis Hellas

Coca-Cola HBC

Coffee Island

Convert Group

Cosmedel

Cosmote

DEDDIE

DEI

Del Monte

Deloitte

DS Smith Hellas

Dynacom Tankers Management

E-F

EFG Eurobank Ergasias

EFG Eurolife

E.E.T.T.

Elpedison

ELPEN

ELVAL

Embassy of Sweden

Ergo Hellas

Ethniki Asfalistiki

Euronav Ship Management

EY

EYDAP

First Data Hellas

Forthnet

Fourlis

Frigoglass

G-H

GTD

General Mills

Gilead Sciences

Globiled

Grant Thornton

Great Escape

Hellas SAT

Hellenic Exchange Group

Hellenic Petroleum

Hitachi Europe

House Market

HSBC Bank

K-L

Korres

KPMG

Lamda Flisvos Marina

Leaseplan Hellas

Leroy Merlin

LIDL Hellas

L’Oreal Hellas

M-N

Media Communications

MedNet

METKA

Metlife Alico

Microsoft Hellas

Miele Hellas

Minerva Marine

Motor Oil

MSD

Multipart

Mytilineos

National Bank of Greece

Neurocom

Neuropublic

Nokia

Nomiki Vivliothiki

Novartis

Q-R

OTE

Peoplecert Global

Piraeus Bank

Price Waterhouse Coopers

Primeview

Printec

Qualco

Qivos

Regency Entertainment

S-W

IBM

Ideal Group

Interamerican

Intralot

Intrasoft International

J&P Avax

JT International Hellas

S&B

SCA Hygiene Products

Siemens

Sklavenitis

Space Hellas

Star Channel

Swarovski Hellas

Swatch Group Greece

Syntax

Teiresias

Terra Nation

Thenamaris Ship Management

Trasys Greece

Tripsta

Tupperware Hellas

TUV Austria Hellas

Unisystems

Upstream

Veral

Vivechrom

Vodafone

Wind Hellas

Xrisi Efkeria

Zenith

Study Your Way To Success

Bachelors

At Hellenic American College, we offer an American university education that prepares students for success in their career and personal life. Alongside knowledge in their chosen field, they develop practical skills in critical thinking, problem-solving, and communication - key competencies that distinguish them in any field. Our students graduate not only as skilled professionals but as adaptable, lifelong learners, ready to thrive in a world that’s constantly evolving.

Quick Facts

HELLENIC AMERICAN COLLEGE | HELLENIC AMERICAN UNIVERSITY

Founded in 2004

22 majors 23 minors

91% of our graduates are employed or self-employed*

Licensed and regulated by the New Hampshire Department of Higher Education Commission.

Recognition of professional equivalence of graduates’ degrees by the Autonomous Department for the Application of European Legislation (ΑΤΕΕΝ).

1 Associate degree program, 6 Bachelor’s degree programs, 8 Master’s degree programs, 1 Ph.D. program

Accredited by the New England Commission of Higher Education (NECHE).

Two instructional locations One educational community

Scholarships awarded to 92% of our Fall 2024 freshmen.

Hellenic American University (New Hampshire, USA campus) is listed on the National Registry of Foreign Recognized Higher Education Institutes, which is maintained and updated by D.O.A.T.A.P. in accordance with provisions of Law 4957/2022.

More than 30 cooperative arrangements with institutions of higher education, professional associations, and non-profit organizations.

30+ nationalities are represented in our student body.

*Based on the confirmed employment status data (84%) from the 2024 Alumni Employment Survey.

TWO INSTRUCTIONAL LOCATIONS, ONE EDUCATIONAL COMMUNITY

Students at Hellenic American College are enrolled in the degree programs of Hellenic American University, a private, non-profit American university founded in the state of New Hampshire in 2004. In addition to offering its degree programs in Athens through an Agreement of Cooperation with Hellenic American College, the University also operates an instructional location in Nashua, New Hampshire. Students from both locations are taught by the same body of faculty and are awarded their degrees directly from Hellenic American University upon completing their studies and fulfilling their degree requirements.

A DEGREE WITH BROAD RECOGNITION

You’ll be investing a great deal of time, effort and resources in your studies. How do you know that the degree you earn from Hellenic American University will be worth this investment?

One way of knowing is accreditation. Hellenic American University is accredited by the New England Commission of Higher Education (NECHE). This means that the education you receive conforms to rigorous standards of quality and is periodically reviewed by independent evaluators. Accreditation also means that the degree you earn from Hellenic American University is accepted by colleges and universities throughout the US and other countries if you decide to continue your studies abroad.

HANDS-ON LEARNING FOR THE REAL WORLD

Courses at Hellenic American College use an engaging mix of teaching methods, such as case studies, hands-on demonstrations, team projects, research assignments, simulations, and lab work. This kind of participatory learning gives you experience in applying the concepts, methodology and tools you learn in class to the realworld challenges you’ll encounter in your future field. But learning continues beyond the classroom, too. All degree programs feature opportunities for outof-class, experiential learning— professional training workshops, master classes, student-faculty research projects, participation in conferences, field work.

AN AMERICAN EDUCATION

Undergraduate studies at Hellenic American College embody the principles of a liberal arts education that is found in nearly every American college and university. It combines focused studies in your chosen degree field and a broad or generalist education with courses in a variety of other disciplines. This approach to learning, embodied in our General Education program, gives you the freedom to explore new fields and cultivate new interests and is especially useful if you haven’t yet decided on a field of study.

A HEAD START ON YOUR CAREER

Prepare for success from day one. The degree programs at Hellenic American College will help you acquire practical experience in the profession through opportunities to do field placements or internships in the field, network with practitioners and attend conferences and training workshops. You’ll also have options to prepare for international professional certifications in your field. And you’ll find guidance at the Career Development Office to make well-informed career choices and take appropriate action throughout your studies.

SUPPORT FOR YOUR ACADEMIC SUCCESS & PERSONAL GROWTH

We measure ourselves in terms of our students’ success, which is why we provide you with the support you need to do well in your studies and prepare yourself for your future career. As a student at Hellenic American College, you’ll find one-on-one help for your written assignments, research projects and study skills, as well as individual assistance on career planning and counseling services. Just as importantly, with small-sized classes, your faculty mentor and student-centered teaching, you’ll receive individual attention to your needs and opportunities to develop your talents and strengths.

VIBRANT STUDENT LIFE

College is more than just classes, papers and exams. It’s also a time of exploration and personal discovery. Here at Hellenic American College, you’ll find a broad array of extra-curricular activities, such as clubs, athletic teams, debate team and student government. The College also hosts a rich program of free cultural events featuring exhibitions, concerts, film screenings and poetry readings.

HELP IN FINANCING YOUR STUDIES

For many students and their families, financing a university education can be a source of major concern. But it shouldn’t be a deterrent. Hellenic American College admits students on the basis of academic promise and not their ability to pay, and provides scholarship aid to all students with demonstrated financial need. Over 90% of our students receive some sort of assistance.

GLOBAL CITIZENSHIP, DIVERSE PERSPECTIVES

In an interconnected world, Hellenic American College prepares you to thrive. Join a diverse international student body, engage in civic programs, and develop strong intercultural and communication skills. Our partnerships with global institutions offer study abroad opportunities, enriching your education with diverse perspectives.

PROSPECTS OF PRIVATE HIGHER EDUCATION IN GREECE

Hellenic American University is closely monitoring regulatory developments regarding private higher education in Greece. Its academic and executive leadership is confident that the institution will be able to satisfy the criteria for operating private universities in the country. As President Leonidas Koskos notes, “the strength of the University’s academic program, faculty, learning resources and technological infrastructure, together with the success of our efforts to strengthen its research profile through participation in EU-funded and other transnational projects, all argue in favor of the University’s chances of securing approval.”

At Hellenic American College, we’re more than an institution—we’re a close-knit community dedicated to helping students reach their goals and expand their skills. Our faculty are knowledgeable professionals who bring realworld experience to the classroom, helping students bridge the gap between theory and practice.

We offer a broad range of programs across multiple fields, so students have the flexibility to follow their interests and tailor their education to what they want to achieve. Our commitment to individual growth means we focus on each student’s unique journey. Our campus is a welcoming place where students from different backgrounds can come together, learn from each other, and grow. Small class sizes, a variety of extracurricular activities, and many opportunities for community involvement ensure that students receive personal attention and support to develop their strengths.

Our programs are designed to prepare students for the real world. With courses that align closely with industry needs, our graduates gain the skills and knowledge that help them stand out in their fields. Studying at Hellenic American College prepares students not only for a career but also to become thoughtful, responsible citizens.

Choosing the right college is a big decision, and we invite you to come see what makes Hellenic American College special. Meet our faculty, connect with our staff, and discover how we can support you on your academic journey.

We welcome you to consider Hellenic American College as the place to build your future.

Warm regards,

Angeliki Reppa Student Recruitment & Admissions Manager

FIND OUT MORE Arrange A Visit

You can find out more about Hellenic American College, the degree programs and the student services on our website at www.haec.gr. But visiting our campus is an even better way to find out more about what it means to study with us. During your visit you could:

Meet with an Admissions Officer and learn about the academic programs, financial aid and application procedures.

Tour the campus and meet with a faculty member who teaches in the program you’re interested in.

Arrange to attend a class.

If you’re unable to visit the campus or are interested in an eLearning program, you can arrange a virtual visit with the Admissions staff online. If classes are in session, you can also sit in on an eLearning class to get a better idea of how our online courses work.

To arrange your visit, call or contact our staff in the Admissions Office (T: 210 3680950, email: admissions@hauniv.edu).

Academic Programs

In Cooperation With

UNDERGRADUATE

Discover the right bachelor’s program for you:

English Language and Literature

Business Administration

Entrepreneurship

Marketing and Sales Management

Hospitality Management

Finance

Engineering

Informatics

Computer Science & Artificial Intelligence

Networks and Cybersecurity

Application and game development

User Experience Design

Psychology

Music Performance

Film Scoring & Music Production

Music Theory & Composition

Music Theory

Music History and Literature

GRADUATE

Acquire the advanced knowledge and skills in your chosen discipline:

M.A. in Applied Linguistics – TESOL*

M.A. in Conference Interpreting

M.A. in Translation

Optional track in:

Translation for the Creative Industries

Master of Business Administration

Specialization paths in:

People Management

Digital Marketing

Operational Excellence

International Business

Management Information System

M.S. in Informatics

Specialization paths in:

Business Computing and Big Data Analytics

Applications and Software Development

Computer Networks and Security

M.S. in Psychology

Concentrations in:

Clinical Psychology

Clinical Mental Health Counseling

M.S. in Sales Management

M.S. in Stress & Health Management

Ph.D. in Language and Communication

* The MA in Applied Linguistics-TESOL is offered online exclusively by Hellenic American University

TESTIMONIALS

BY STUDENTS AND ALUMNI

“I enrolled in the BA in English Language & Literature program with the desire of becoming an English language teacher. During my journey here, I have learned much more than the professional skills of teaching. The program provides a well-balanced mix of TESOL, literature and translation courses and as a result gives students the opportunity to explore and broaden their knowledge beyond linguistics. Moreover, the professors are well- prepared and always there for the students. My experience at Hellenic American College has been extremely valuable and if I were to do it all over again I would.”

Erika Hoshafi, BAELL ‘24

“I am truly happy with my decision to pursue my business studies in Hellenic American College/Hellenic American University. After 4 years full of stress, challenges, and learnings, I admit that I wouldn’t change a thing in all this process. I feel so fortunate to have had the opportunity to be surrounded by amazing classmates and professors during my studies. Special thanks to my professor and academic mentor Dr. Damianos Giannakis for always been there for me.”

Evangelos Markoutsas, BSBA ’20

“I have always been passionate about the English language, so I decided to enroll in the Master of Arts in Translation. The director of the program, Mr. Petros Romaios, is very experienced and knowledgeable about the industry. The courses are well-structured and well-organized, with a variety of teaching methods and a focus on interaction that make class sessions enjoyable. The program has given me an array of practical tips and equipped me to be able to work on my own. It has helped broaden my career horizons and I look forward to the opportunities that lie ahead!”

Aikaterini Chirtoglou, MAT ’25

“I embarked on the Master of Science in Stress and Health Management program with the aim of understanding and preventing burnout. I soon discovered there is much more to learn. Halfway through the program, the courses on complexity, homeostasis and stress, biology and psychoneuroendocrinology, and research design expanded my perspective. I now recognize the broader implications of stress and the need for comprehensive approaches to promote well-being. Guided by exceptional teachers and alongside a diverse cohort of passionate students, this journey has begun to equip me with the skills to make a significant impact in stress management and I am looking forward to the rest of the program and the actionable insights and knowledge to come. I wholeheartedly recommend this program to anyone seeking to drive positive change in their personal life, workplaces, and communities.”

Mohand Bouhadouf, MSSHM ’24

“My academic journey at Hellenic American University has been enriching and I am thankful to all the faculty members who supported me throughout my MBA studies and motivated me to pursue further studies for an MS in Sales Management (MSSM).

As a young working professional, I valued the programs’ affordability and flexibility, especially the hybrid format. Even with the heavy workload that comes with a career in sales, the balance of in-person and online classes allowed me to engage in my courses without compromising my career. I highly recommend this program to any young working professional looking to make that next step in their career. Earning the MBA and MSSM degrees has greatly boosted my self-esteem and broadened my life goals. If you feel there is not enough time in the day to pursue a business degree, consider a Hellenic American University program. I am so glad I did!”

Konstantinos Topintzis, MBA ’23, MSSM ’23

“Studying Informatics at Hellenic American College has been a valuable experience. The program helped me obtain knowledge that has been useful throughout my professional career. It is a well-structured program with a wide variety of courses and many majors. At the same time, I received all the necessary soft skills from the general education program. All the professors are experienced and have been always helpful when I needed assistance.”

Anna Michailidou, BSI ’24

“As a student in the Master of Science in Sales Management program, I have had a truly rewarding experience! Recently, I applied for an internship program and was thrilled to be offered a full-time job position instead. I could not have done it without the support I received from the career development office, my professors and especially my mentor, D. Giannakis. From the beginning, Hellenic American College was a great resource for me. I was provided with guidance and invaluable support. Additionally, my mentor was always willing to offer valuable advice and insights. His guidance was instrumental in my success, and I cannot thank him enough. Overall, my experience in the Master of Sales Management program has been exceptional. I feel confident and well- prepared for my new role, and I would highly recommend this program to anyone seeking to advance their career in sales management. I am so grateful for the help I received.”

Tania Atanasova, MSSM ’24

“Studying in the Master of Arts in Applied Linguistics TESOL program was an incredibly enriching experience. The curriculum struck a perfect balance between theory and practical insights, giving me a thorough understanding of applied linguistics and its real-world applications. The faculty’s expertise and support were instrumental in enriching my academic experience. Their guidance and encouragement were invaluable, helping me to navigate the complexities of the subject matter. Additionally, the diverse cohort contributed to a dynamic learning environment, enhancing cross-cultural perspectives. Personally, this program has significantly prepared me for professional advancement in the field of TESOL. I highly recommend it to those seeking a thorough and academically challenging education in language teaching.”

Panagiota Vampoula MAAL-TESOL ’24

Lifelong Learning

TECHNOLOGY TRAINING SINCE 2001

More than

6000+

Alumni

HAEC LIFELONG LEARNING – TECHNOLOGY TRAINING

Designed to meet current and emerging market needs, our continuing Technology Training Programs help students start or advance their career. With 24 years of experience, we have the know-how and the technology experts to help individuals gain technical expertise and to adjust to digital technologies. HAEC Lifelong Learning, in co-operation with the largest IT organizations and certification bodies, provides high quality training leading to globally recognized IT certifications. Our Center is a Cisco Networking Academy, an EC-Council Accredited Training Center, a Microsoft Certified Partner for Learning Solutions, a Developers Academy, a Check Point SecureAcademy, a Linux-Red Hat training center, an AI Academy and an Apple Training Center.

Get training, certification & mentoring only from the experts

Network Administration

Programming & Developing

Data Science & Machine Learning

Cybersecurity

Years of training experience

With my invaluable team’s efforts and support, our Technology Training Center has rapidly developed over the last years. We managed to create one of the biggest centers in Greece for Technology Training, offering courses and certifications for everyone, from beginners to advanced users and ICT Professionals. In addition, we affiliated our Organization with the best vendors in the IT Market such as Cisco, Microsoft, Red Hat, EC Council, Check Point etc. earning a great number of European and Worldwide recognitions over the years. Being innovative is not negotiable, so we follow all new trends and offer a wide range of programs in Cybersecurity, Artificial Intelligence, Machine Learning, Data Science, Blockchain, Web Development, Programming, and Networking. As the Director, it is my privilege to introduce you

to an environment brimming with opportunities, discovery, and growth. Starting a new chapter in your academic life is both a significant milestone and a remarkable adventure. It’s a time to broaden your horizons, delve into your chosen fields of study, and nurture the skills that will shape your future. It’s also a time for forging friendships, engaging with our diverse and vibrant community, and creating lasting memories.

At our institution, we are committed to providing you with an exceptional educational experience. Our dedicated faculty members, state-of-the-art facilities, and extensive resources are all here to support you in your pursuit of knowledge. So, if you want to join the elite of IT Professionals and become a part of a vibrant, supportive, and innovative family, our Technology Training Center is your best choice. Wishing you all the very best in your academic and professional pursuits.

Sincerely,

Leta Christodoulou, Director of Technology Training & Professional Development Programs

Unlock New Opportunities

Start Here… Go Anywhere… with HAEC Technology Training

CISCO NETWORKING ACADEMY

Cisco transforms the lives of learners, educators and communities through the power of technology, education and career opportunities. Available to anyone, anywhere. Cisco Networking Academy courses provide the latest skills and knowledge for networking careers. An elearning model which delivers web-based educational content and combines hands-on practice.

Courses: CCNA, CCNP, Network Security, DevNet Associate, CyberOps Associate.

RED HAT COURSES

Offering Red Hat Courses since 2006 we are the ideal place to learn Red Hat’s Enterprise Linux, the most widely adopted Linux operating system in business and government today. Our trainings bridge the gap between education and industry. All courses are designed to build the skills needed to embrace the challenges of any job.

Courses: RHCSA, RHCE Ansible

MICROSOFT TECHNICAL TRAINING

Microsoft offers a breadth of solutions to suit your learning needs, empowering you to achieve your training goals. Small classes, in state-of-the-art Labs, prepare you to successfully sit for your MS exam.

Courses: Azure Administrator Associate, MS 365 Enterprise Administrator Expert

EC-COUNCIL ACCREDITED TRAINING CENTER

Flexible hands-on programs in the fast growing areas of Cybersecurity and Blockchain. 350 subject matter experts are involved in course development. HAEC Lifelong Learning is an EC-Council Accredited Training Center (ATC) and offers official certified training for the world’ s most recognized certifications in Cyber Security.

Courses: CEH, CND, CPENT, CHFI, CCSE

Cisco Academy

Red Hat Courses

Microsoft Training

EC-Council Training

Check Point

Secure Academy

AI Academy

Developers Academy

Apple Training

CHECK POINT

SECURE ACADEMY

HAEC Lifelong Learning is an official Check Point SecureAcademy and provides cyber security education. Our goal is to equip students with vital technology reallife work skills and minimize the global gap within the cybersecurity workforce.

Courses:

Check Point Certified Security Administrator (CCSA) Check Point Certified Security Expert (CCSE)

ARTIFICIAL INTELLIGENCE ACADEMY

A new series of courses and workshops on Artificial Intelligence, data science and machine learning, two specializations of computer science that have gained great popularity over the last few years.

Courses: Machine Learning with Python

Course Schedule 2025

DEVELOPERS ACADEMY

Learn programming step-by-step from professional programmers and developers. Hands-on practice with real-world projects. The main purpose of Developers Academy is to bring as many people as possible to the constantly progressing world of programming and developing, and give its students the ability to dynamically enter the market as Developers.

Courses: Full Stack Developer Programming with Python

APPLE PROFESSIONAL ACADEMY

HAEC Lifelong Learning delivers Apple training on Mac OS, pro applications and other key Apple technologies. The comprehensive curriculum addresses a broad range of technical proficiencies whether you’re a first-time Mac user, an IT or creative professional, or a service technician.

Courses: Introduction to Mac OS Mac OS Helpdesk Support Mac OS Server Admin

Cisco Networking Academy

SINCE 2001

ACADEMY SUPPORT CENTER & INSTRUCTOR TRAINING CENTER

Οur Cisco Academy was established in 2001 and was the first active Academy in Greece, with thousands of alumni. We offer the following courses: CCNA (Cisco Certified Network Associate), Network Security, CyberOps Associate, DevNet Associate and CCNP Enterprise.

The Hellenic American Union has been a Regional and Local Cisco Networking Academy, since 2001, offering Support to other Academies, Instructor and Student Training. The Academy moved under HAEC in 2012, and operates as an official Cisco Academy Support Center and an Instructor Training Center since then.

Our goal is to promote the sustainability and success of our aligned Cisco Member Academies and provide ongoing instructor professional development.

CYBEROPS ASSOCIATE

CCNA is a 210-hour program taught in three courses and lasts approximately seven months. In this training you will learn to design, install, operate and maintain networks in small to medium businesses as well as enterprise and service provider environments. The program offers in-depth theory, challenging labs and a detailed overview of protocol operations. CCNA also includes security, automation and programmability covering a breadth of topics: Network fundamentals, Network access, IP connectivity, IP services, Security fundamentals, Automation and programmability.

CCNP ENTERPRISE

210 HOURS 210 HOURS

Here’s when you join the big leagues with regards to networking skills. The curriculum provides you with a comprehensive overview of enterprise-level networking concepts, and how to implement and troubleshoot them. What’s more, it provides an in- depth study of advanced routing and switching for converged voice, video, and data enterprise networks. Building on the CCNA curriculum, it addresses the tremendous challenges and opportunities for highly complex, client-server and peer to peer networks.

NETWORK SECURITY

Picture yourself as a security professional with the mission to protect your company’s data from theft, damage or disruption. Potential harm can come from a variety of sources. And the risk can quickly scale to a high-consequence event where you’ll have to react using the right knowledge. CCNA Security prepares you for tasks like these by developing the skills needed to design, implement and support security for network devices and ensure their integrity. Start building your expertise today and become an indemand security professional tomorrow!

70 HOURS

Uncovering cybercrime, cyber espionage and other threats to the integrity of networks is an exciting new area that spans all industries. Learn the skills to qualify for exciting and growing opportunities in security operation centers as an analyst or incident responder. And most importantly, help make the world a safer place. The course focuses on how to monitor, detect and respond to cybersecurity threats. Plus, it covers cryptography, host-based security analysis, security monitoring, computer forensics, attack methods and incident reporting and handling.

DEVNET ASSOCIATE

70 HOURS

The network is facing its biggest transformation yet . A s n et wo r k s i n c re a s i n g l y b e co m e programmable and software-defined, now more than ever, IT teams need partnerships between network engineers, software developers, and cybersecurity professionals. Together, these professionals create integrated, secure infrastructures and exciting new innovations. In this course students develop software skills needed to become a vital part of today’s IT teams.

Red Hat Courses

Our Technology Training Center offers Red Hat courses since 2006. With our experience and our expert Certified Engineer instructors, we are the ideal place to learn Red Hat’s Enterprise Linux, the most widely adopted Linux operating system in business and government today.

Our Red Hat courses are instructor-led in a computer lab classroom or live-online. A mixture of e-learning and computer-based laboratory exercises that will teach you the most practical and relevant Linux and open-source skill sets.

RED HAT CERTIFIED SYSTEM ADMINISTRATION I & II (RHCSA)

RHCSA is a 160-hour program divided in two parts RH 124 and RH 134. Each part consists of workbooks, lessons, discussion material, exercises, assessments, class managed tools and live lab exams. It goes deep into core Linux system administration skills in storage configuration and management, installation and deployment of Red Hat® Enterprise Linux®, management of security features such as SELinux, control of recurring system tasks, management of the boot process and troubleshooting, basic system tuning, and command-line automation and productivity.

RED HAT ENTERPRISE LINUX AUTOMATION WITH ANSIBLE (RHCE)

In this 80-hour course you will learn how to automate Linux system administration tasks with Red Hat Ansible Automation Platform, and you acquire all the skills needed to manage large numbers of systems and applications efficiently and consistently. Red Hat Enterprise Linux Automation with Ansible (RH294) is designed for Linux administrators and developers who need to automate repeatable and error-prone steps for system provisioning, configuration, application deployment, and orchestration. Learn how to automate Linux system administration tasks with Ansible.

Microsoft Partner

MICROSOFT TECHNICAL TRAINING

As an official Microsoft Partner we provide certified training in Microsoft products and services, as well as tailor-made training adapted to the needs of our corporate customers.

All courses are instructor-led, offered live online or in classroom environment using our latest technology PCs.

ADVANTAGES OF OUR PROGRAMS

Courses based on the Microsoft Official Curriculum

100% up-to-date material

Professional training with numerous examples and problems drawn from the Greek information technology environment

All instructors are professional Microsoft Certified credential holders (MCTs and MCPs)

Computer Labs equipped with the highest technology available

AZURE ADMINISTRATOR ASSOCIATE [AZ-104]

In this course you will learn how to:

Manage Azure identities and governance

Implement and manage storage

Deploy and manage Azure compute resources

Implement and manage virtual networking

Monitor and maintain Azure resources

MICROSOFT 365: ENTERPRISE ADMINISTRATOR EXPERT [MS-102]

In this course you will learn how to:

Deploy and manage a Microsoft 365 tenant

Implement and manage identity and access in Microsoft Entra ID

Manage security and threats by using Microsoft 365 Defender

Manage compliance by using Microsoft Purview

MICROSOFT 365: ENDPOINT ADMINISTRATOR ASSOCIATE [MD-102]

In this course you will learn how to:

Manage Azure identities and governance

Implement and manage storage

Deploy and manage Azure compute resources

Implement and manage virtual networking

Monitor and maintain Azure resources

Cyber Security

& Blockchain Technologies

EC-COUNCIL ACCREDITED TRAINING CENTER

The International Council of E-Commerce Consultants, also known as EC-Council, is the world’s largest cyber security technical certification body. Operating in 150 countries, it owns and has developed the world-famous Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (C|HFI), Certified Penetration Testing Professional (C|PENT), and License Penetration Testing (Practical) programs, among others.

More than 300,000 information security professionals trained and certified

Globally recognized certification programs

Endorsements from various government agencies

The Hellenic American Education Center is an EC-Council Accredited Training Center (ATC), offering official certified training for the world’s most recognized certifications in Cyber Security.

CERTIFIED ETHICAL HACKER [CEH]

Learn advanced hacking tools and techniques used by hackers and information security professionals. Delve into the hacker mindset so that you will be able to defend against future attacks. You will scan, test, hack and secure your own systems, and will be taught the five phases of ethical hacking (Reconnaissance, Gaining Access, Enumeration, Maintaining Access, covering your tracks), as well as the ways to approach your target and succeed at breaking in every time!

CERTIFIED NETWORK DEFENDER [CND]

Create and deploy the most comprehensive network defense system. This vendor-neutral course provides an unbiased approach to learning secure networking practices, as well as how to analyze and harden computing systems prevalent in the current IT infrastructure. It has been designed by industry experts to help IT Professionals play an active role in the Protection of digital business assets and Detection and Response to Cyber threats, while leveraging threat intelligence to Predict them before they happen.

CERTIFIED CLOUD SECURITY ENGINEER [CCSE]

CERTIFIED PENETRATION TESTING PROFESSIONAL [CPENT]

The course is curated by cloud security professionals in association with renowned subject matter experts to deliver a mix of vendor-neutral and vendor-specific cloud security concepts. This offers candidates a well-balanced mix of theoretical and practical skills. In addition, advanced topics also cover modules on securing the cloud infrastructure by implementing regulations and standards to maintain security. The course is mapped to the real-time job roles and responsibilities of cloud security professionals.

COMPUTER

HACKING FORENSIC INVESTIGATOR (C|HFI

Learn how to perform an effective penetration test in an enterprise network environment that must be attacked, exploited, evaded, and defended. Take your skills to the next level and learn how to pen test IoT systems, OT systems, how to write your own exploits, build your own tools, conduct advanced binaries exploitation, double pivot to access hidden networks, and customize scripts/exploits to get into the innermost segments of the network.

EC-Council’s C|HFI program prepares cybersecurity professionals with the knowledge and skills to perform effective digital forensics investigations. This includes establishing the forensics process, lab and evidence handling procedures, as well as the investigation procedures required to validate the incident. Forensic readiness is crucial, either for minor incidents or major cyber-attacks.

Check Point Secure Academy

Hellenic American Lifelong Learning Center is an official Check Point SecureAcademy and provides cyber security education. Our goal is to equip today’s students with the vital technology real-life work skills they need to secure our future!

SecureAcademy is Check Point MIND’s cyber education program, which provides up-to-date, cutting-edge cyber educational content through partnerships with secondary schools, technical institutions, vocational schools, universities, colleges, government departments, and non-profit organizations. Through SecureAcademy™, Check Point provides training and industry-recognized certifications to the world’s next generation of cybersecurity professionals in our mission to minimize the global gap within the cybersecurity workforce, and create a future employee pipeline to entry level roles in Check Point or any partner.

Our SecureAcademy offers instructor-led classes, live-online and classroom training, on Networking Security.

CHECK POINT CERTIFIED SECURITY ADMINISTRATOR [CCSA]

This course allows students to acquire essential knowledge in the key areas of firewall technologies, VPNs, malware protection, security monitoring and management, network architecture and design, encryption techniques, and more. In addition to gaining valuable job- ready talents, completing the course also serves as a badge of recognition, proving to employers and colleagues that you have the ability to design, implement, and manage an effective cybersecurity solution.

By taking this course you gain industryrecognized skills in cybersecurity and advance your career in a job-ready capacity. With this certification, after completing the exam, you’ll be able to confidently protect yourself and others from cyber threats and help organizations maintain their systems.

CHECK POINT

Check Point Next Generation Firewalls and cloud security software are renowned for their robust security and reliability. In this course, you will learn how to configure, deploy, and troubleshoot firewalls easily, maximizing your security and ensuring seamless operations. The course covers everything you need to know about firewall processes, including risk management, user and kernel processing, stateful inspection, and VPNs. With hands- on labs, you can put your newly acquired knowledge into practice, solidifying your understanding and skills.

CCSE has become almost an industry standard for internet security. The CCSE certification recognizes and proves an individual’s expertise in deploying, managing, and troubleshooting Check Point security as the ability to control firewalls, VPNs, and security management, to support RISK management services.

Artificial Intelligence Academy

Experience the cutting-edge of Artificial Intelligence (AI) Technology through our comprehensive courses. Discover the limitless possibilities of AI in various domains such as healthcare, finance, gaming and more. Join us and become equipped with the skills and knowledge to navigate the AI revolution and shape the future with transformative AI solutions.

Dive into the fascinating world of AI and explore the principles, algorithms and applications that power intelligent machines.

Join us and become equipped with the skills and knowledge to navigate the AI revolution and shape the future with transformative AI solutions.

MACHINE LEARNING WITH PYTHON

90 HOURS

Unlock the power of machine learning with our comprehensive two-part course designed for both beginners and seasoned programmers.

Part 1: Introduction to Machine Learning with Python (45 hours)

In the first part of the course, delve into the fundamentals of machine learning with Python, covering essential concepts such as data preprocessing, model training, and evaluation. Gain hands-on experience through practical exercises that build a solid foundation for understanding algorithms and their applications.

Part 2: Advanced Machine Learning with Python (45 hours)

In the second part, dive deeper into cutting- edge machine learning techniques, exploring topics like deep learning, reinforcement learning, and natural language processing. Collaborate with industry experts and tackle real-world challenges, honing your ability to develop sophisticated machine learning models using Python libraries and frameworks.

Our courses are designed to cater to both beginners and professionals, providing a solid foundation in AI concepts and handson experience with industry-leading tools and frameworks.

Developers Academy

Developers Academy gives its students the ability to dynamically enter the market as Developers. The main purpose of the Academy is to bring as many people to the constantly progressing world of developing, and at the same time closer to finding a job. During the upcoming years developers are expected to have guaranteed jobs, based on the high demand both in Greece and worldwide. The Academy Programs requires minimum experience in programming and basic computer knowledge.

PROGRAMMING WITH PYTHON FULL STACK DEVELOPER

90 HOURS

With this program split in two parts (courses), starting from an entry level introduction, with little to no prior programming experience required other than computer literacy, students can learn the basics of programming in python. This is done using a coding-bootcamp approach, with more than 80% of the course being hands- on practical work coached by some of the most experienced instructors.

The programming enthusiast will exit the combination of two sub- programs as a junior python developer, that will be able to deliver small to mid-complexity applications, participate in development teams or further experiment with the toolset provided. Moreover, a publicly available project per- team will be committed in a relevant repository (github repo) to act as tangible proof enriching the students CV.

The market can absorb such candidates in various junior software engineering positions and/or data scientists provided that Python is the backbone of many data analytics activities.

The program is taught in 2 courses and lasts for approximately 4 months (90 hours). It focuses on practical and hands-on sessions using numerous software tools.

COURSE 1: INTRODUCTION TO PROGRAMMING WITH PYTHON

COURSE 2: ADVANCED TOPICS IN PYTHON

180 HOURS

Full Stack Developers are able to develop software packages and web applications that cover all layers of development. They have the knowledge and experience to understand an idea / project and to transform it into a final product.

This program aims to familiarize students with basic programming concepts as well as with the development of databases and their connection with applications. It helps students obtain experience in the design and development of front- end and back-end web applications, as well as in the development of complete web applications in middleware layer.

Students create their own por t folio of applications and after completing the program they can claim junior developer and android developer positions in any company. Within the program, they familiarize themselves with programming languages, design and development of web applications in regards to front-end and middleware (HTML5, CSS3, javascript, jquery, responsive design), as well as with the design, administration and linking of data bases (MySQL,Tomcat, Wildfly). They learn Java programming by professional instructors and develop Android applications using Java and Android studio. They also develop essential tools for the architecture, development, and promotion of their Android apps as well as the Google Play Store registration procedure.

The program is taught in 3 courses and lasts for a full academic year (180 hours). It focuses on practical and hands-on sessions using numerous software tools.

COURSE 1: JAVA ESSENTIALS

COURSE 2: BUILDING MOBILE APPLICATIONS FOR ANDROID

COURSE 3: BUILDING WEB APPLICATIONSFULL STACK DEVELOPER

Apple Professional Academy

Specially designed programs that provide superior training to Apple customers, from novice users to seasoned professionals.

The Hellenic American Lifelong Learning center delivers Apple training on mac OS, pro applications and other key Apple technologies. The comprehensive curriculum addresses a broad range of technical proficiencies whether you’re a first-time Mac user, an IT or creative professional, or a service technician.

INTRODUCTION TO Mac OS

Introduction to mac OS, is an 8-hour course designed for those new to the operating system and need to obtain the skills to support other macOS users. It is ideal for entry level IT personnel in businesses that use macOS systems for general productivity or creative design, service technicians who support macOS customers, and technical coordinators or power users who manage networks of macOS systems for their organization—such as teachers and technology specialists who manage a classroom network or computer labs.

M

ac OS HELPDESK SUPPORT

mac OS HelpDesk Support is a 32-hour, hands- on course that provides an in-depth exploration of troubleshooting on mac OS. The course is designed to give you a tour of the breadth of functionality of macOS and the best methods for effectively supporting users of macOS systems. The course is a combination of lectures and hands-on case study exercises that provide practical realworld experience.

HAEC Lifelong Learning | Technology Training

All of us here at HAEC Technology Training will be happy to discuss your needs, make the best possible offer and proposal for your company and provide you with all the necessary information you need to decide which course is right for you.

22 Massalias st, 10680 Athens

Email: it@haec.gr

Web: https://www.haec.gr/en/lifelonglearning/technology-training

Leta Christodoulou

Director of Technology Training and Professional Development Programs

Tel. +30 2103680966

Email: lchristodoulou@haec.gr

Anna Noifeld

Technology Training Coordinator

Tel. +30 2103680912

Email: anoifeld@haec.gr

Athina Skevi

Administrative Assistant

Tel. +30 2103680952

Email: askevi@haec.gr

The Lifelong Learning Center of the Hellenic American Union – ΕΑΕ (HAU) KDVM – operates under license from the General Secretariat for Vocational Education, Training, Lifelong Learning and Youth of the Greek Ministry of Education Religious Affairs and Sports.

Massalias 22, 10680 Athens, Tel.: +30 210 3680900, Fax: + 30 212 2222629, Email: training@hau.gr www.hau.gr