Annual Member Report | 2024
“The best interest of the patient is the only interest to be considered, and in order that the sick may have the benefit of advancing knowledge, union of forces is necessary.”
– William J. Mayo, M.D. 1910 Commencement Address, Rush Medical College
Since the Mayo Clinic Care Network was founded in 2011, our priority has been to collaborate with our members. As we look toward the future of healthcare, the value of this network is more apparent than ever, and this collaboration gives us the opportunity to share knowledge, advance quality of care, and leverage new technologies to better serve our communities.
As we navigate 2025, we recognized the immense pressures facing healthcare systems today, such as managing costs while delivering high-quality care, preventing physician burnout, addressing staff shortages, and more.
In response to these evolving challenges, we want to reinforce Mayo Clinic’s dedication to our collaborative efforts and to provide your organization and community the best support and resources possible.
As a member of our network, your organization has gained access to our leading clinical experts, evidence-based best practices, networking opportunities and a public affiliation with a respected and world-renowned brand, Mayo Clinic.
The following report details the services your organization has used, outcomes achieved, and value gained from the network. We look forward to discussing these performance indicators to better understand how this collaboration is adding value to your organization and positively impacting your community.
On behalf of the entire Mayo Clinic Platform team, we are excited to continue collaborating with you to bring expert care and innovative digital health solutions to those who need it most. Together, we will create a healthier world.
19,170
76
7
Mayo Clinic Care Network statistics for 2024
4,905
Completed requests
Providers within the Mayo Clinic Care Network can request an eConsult with a Mayo Clinic physician when they believe additional input will benefit their patient. The eConsult is an electronic, asynchronous consultation intended
to foster physician collaboration and knowledge sharing. eConsults are ideal when you have a specific question that merits a specialist’s opinion but does not require the specialist to interview or examine the patient.
“eConsults are an opportunity for my patients to receive world-class care locally. They don’t have to travel or spend a dime for a phenomenal second opinion. They love it!”
– Michael Farrell, M.D., Oncologist, Middlesex Health
“I really appreciate the relationships formed during Mayo Clinic eBoards sessions. In fact, it is the relationships in this (Cutaneous Oncology) conference that introduced us to our new melanoma and breast surgeon, who was a fellow at Mayo Clinic last year. Thank you to the eBoard teams.”
– Lisa Hamilton, M.D., Surgeon, Minnesota Oncology
Mayo Clinic Care Network statistics for 2024
Live conferences
Cases presented
Providers within the Mayo Clinic Care Network have access to Mayo Clinic eBoards — multidisciplinary, multisite discussions, offering informal advice regarding diagnostic tests and treatment
eBOARD PARTICIPATION
eBOARD VIDEO ARCHIVES
Recorded discussions from Mayo Clinic eBoards are available to view at your convenience. Each video will be available for viewing approximately 24 hours after
options for complex cases. Current offerings include access to seven regularly scheduled Mayo Clinic eTumor Board conferences.
the live eBoard and will be accessible for seven days thereafter. For a complete schedule of eBoard offerings, please visit the eBoard page on the Mayo Clinic Care Network Member Website.
Medical professionals within the Mayo Clinic Care Network have access to AskMayoExpert (AME), a point-ofcare tool that offers clinical information on hundreds of medical conditions. This Mayo-vetted information allows providers within the Mayo Clinic Care Network to draw upon the collective knowledge of Mayo Clinic colleagues. AME was initially developed by Mayo Clinic physicians to standardize care
and improve quality across Mayo Clinic. Because AME reflects the collective opinion of Mayo clinicians, its recommendations may differ from other guidelines, and may include specific guidance even where evidence cannot provide clear direction. AME may be used as an educational tool on a variety of medical conditions when making patient care decisions.
“Mayo has been super helpful, especially our relationship manager. Their team is very knowledgeable, quick to respond, and tremendously supportive. Health Care Consulting was a great way for us to get started doing something we’ve never done before. It’s saved us a lot of time as we prepare to deliver an important and beneficial service to our community.”
– Lacey Clark, Director, Cardiovascular, Pulmonary, and Vascular Surgery, and lead, Neuroscience Initiative, Mosaic Life Care
Members of the Mayo Clinic Care Network have access to Mayo Clinic’s unique combination of practical experience and subject matter expertise to enhance their patient care and improve their medical practice. Through the Health Care Consulting (HCC) program, Mayo Clinic supports the organization’s goals to achieve greater levels of financial, operational and patient care excellence. The program serves to highlight identified opportunities, promote meaningful
CONSULTING HOURS
exchanges with Mayo Clinic subject matter experts and tailor experience to meet specific needs. Health Care Consulting includes sharing:
• Best practices
• Robust systems and process engineering methodologies
• Strategic management frameworks
• Policies and procedures
• Advanced project management approaches
“Mayo Clinic showed us how they set up their clinic, how the ICU is structured, how their rounds are structured. I got to meet the people involved in their LVAD program and got answers to specific questions about postoperative LVADs. Ultimately, I made great connections and established relationships that were very helpful.”
– Brian Howard, M.S., Heart Failure Cardiologist, Wellstar Health System
Benchmarking
Education
Engagement
Information
Products
2024 Project Count
“The leadership programs offered through our Mayo Clinic Care Network membership provide us the opportunity to discuss complex issues that are challenging healthcare systems across the country and how leadership plays an important role in managing that disruption. The Leadership Bolus series in particular has helped me grow as a leader by encouraging selfawareness. I have also learned innovative ways to influence and inspire those around me to elevate the care that we provide to patients every day.”
– Joanna Hughes, MHA, BSN, RN, CPHQ, Chief of Staff, Program Management & Operations, St. Clair Health
Mayo Clinic promotes learning through collaboratives, conferences, symposia and webinars. Face-to-face and online opportunities are offered in individual and group settings. Additionally, Mayo Clinic Care Network members have access to more than 200 educational courses and conferences with CME potential, available through the Mayo Clinic School of Continuous Professional Development.
Mayo Clinic Care Network Education shares Mayo Clinic knowledge, experience and expertise through
unique, tailored platforms. Programs and curriculum provide exposure to various aspects of the Mayo Clinic practice through a variety of activities including online webinars, annual meetings and collaborative opportunities. These offerings can range from executive programs to practice redesign and from medical professional development to patient safety. Affinity Groups provide another forum for sharing advice, stimulating ideas and supporting each other in collaborative, continuous improvement.
EVENTS ATTENDED
CMIO/CIO (Mar)
CMS Framework for Health Equity Implementation
eHealth Coordinator (Feb, May)
Equity, Inclusion, and Diversity (May)
Marketing and Communications (Feb, May, Sep)
Pharmacy (Feb)
Quality and Experience (Mar, Jun)
BENCHMARKING
Nursing Resource Pools
Staff Concierge
31st Nicotine Dependence Center Conference: The Evolving Tobacco Landscape and Implications for Policy and Practice
Clinician Communication Series: Connect, Inform, Follow Through
Diabetes Management CNE Nursing Conference
Engaging Young People in Tobacco Cessation
Mayo Clinic Essentials to Creating an Acute Hospital Care at Home (AHCaH) Program
Medical Breast Advanced Topics Online CME Course
Medical Breast Clinical Care Topics Online CME Course
Optimizing Potential
EDUCATION
Leadership Bolus: How to Achieve a Difficult Goal (when ‘Atomic’ Habits Explode)
Leadership Bolus: How to Build Leadership Dyads/Triads
Leadership Bolus: How to Coach a Disrupted Colleague
Leadership Bolus: How to Know When to take Charge
Leadership Bolus: How to Manage Your Boss
Leadership Bolus: How to Run a Meeting
Leadership Bolus: How to use AI to Improve Your Leadership Effectiveness
EDUCATION AND EVENTS - CONTINUED
Leadership Development: Central Leadership Retreat
Leadership: Amplifying Organizational Success (Sessions 1, 2, 4)
Leadership: Unleashing Leadership Resilience: Thriving Amidst Change
MCCN Physician Recruitment Fair (Arizona, Florida, Minnesota)
Primary Care Access: Innovations that Matter (Sessions 1, 2, 3, 5)
SMART Workshop (June)
Cardiometabolic Testing
Community Benefits Program Reporting
Executive Health
Overflow/Boarding Patients
Palliative Care Department Development
Wellness Program Implementation
Acute Care Hemodialysis
Artificial Intelligence Use / Governance Policy
Data Governance Model
Discharge to Home Post Deep Sedation
Group Video Visits
Healthworks - Wellbeing at Work
Intraosseous Access Policy
Pediatric Sedation Policy and Procedure
Rapid Infuser
Translation Services Vendor
PRODUCTS
Aidoc Radiology AI Solution WEBINAR
Staff Safety
Members of the Mayo Clinic Care Network have access to more tools to enhance their patient care and improve their medical practice.
Physicians can use Inpatient Telephone Consults to get a second opinion on a case involving an admitted patient, when time matters.
Patient Education Videos can support provider-to-patient communications about specific illnesses and postprocedure care.
Mayo Clinic Health Information, when added to your website, becomes an instant resource for your patients with Mayo Clinic content developed— and vetted—by trusted experts and includes a variety of health and wellness categories.
Continuing Medical Education offered by Mayo Clinic promotes in-person and online group and individual learning through collaboratives conferences, symposia, and webinars. Additionally, members have access
to more than 200 educational courses and conferences with CME potential each year.
The Job Board supports your provider recruitment efforts. A simple, intuitive interface, the Job Board allows recruiters at Mayo Clinic Care Network member organizations to post open medical provider jobs which may be searched by Mayo Clinic-trained providers whose profiles become visible to recruiters seeking their type of expertise.
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