Hampton University President's Mid-Year Report

THANK YOU

To the more than 1200 students who completed the Hampton Student Survey — which provided vital feedback — I say thank you! Your input along with information I have garnered through monthly meetings with the Student Government Association and personal interactions with students has put into motion various campus projects and initiatives designed to enhance your Hampton experience.

WE HEAR YOU

Most (78%) of you said that you are PROUD to be a HAMPTONIAN. You feel that you belong here (68%). You appreciate Hampton University’s CULTURE, which promotes a family-like community. You are proud of Hampton’s PRESTIGE; you recognize and value the SUPPORT Hampton offers; and you appreciate Hampton’s high ACADEMIC STANDARDS. In short, you are proud to attend an HBCU that boasts such a storied history and remains true to cherished traditions. We are thrilled to hear all of this!

WE PROMISE

Noted among your expressed concerns are FOOD quality and variety, disrepair of BUILDINGS, and Wi-Fi capability. We recognize that our concerted attention and efforts to improve these and all matters directly related to student life and satisfaction are what is required to better the quality of your time at Hampton. Additionally, we understand that there are areas of concern that go beyond those related to students. They will be addressed in a comprehensive report to be published at the end of the year. We are viewing Hampton through a broad lens to ensure that we fortify our foundation for a better future.

Again, by completing the Hampton Student Survey, you assisted our intention to enhance student life at Our Home by the Sea where our ongoing goal is to Deliver the #1 Student Experience in America.

Thank you,

PRESIDENT’S MESSAGE

Darrell K. Williams, Hampton University President

EVERYONE IS FROM DIFFERENT PLACES AND WE ALL LOOK DIFFERENT, BUT WE ALL COME TOGETHER AS ONE. THIS CULTURE IS SOMETHING THAT I ALWAYS LOOKED FOR IN A UNIVERSITY.

HU STUDENT

FOOD SERVICES AND DINING SERVICES

FOOD SERVICES/DINING SERVICES

INCREASED THE AMOUNT OF MEAL PLAN DINING DOLLARS FROM $75 PER SEMESTER TO $100 PER SEMESTER

AUGUST 2022

PIRATES PLACE CONVENIENCE STORE

RENOVATED AND RE-OPENED

SEPTEMBER 2022

STUDENT DINING FACILITY SEAFOOD EXTRAVAGANZA FRIDAY

LAUNCHED AUGUST 2022

(SEAFOOD BOIL FEATURING CRAB LEGS, SHRIMP, MUSSELS, CLAMS, ETC.)

TAKES PLACE EVERY FRIDAY NIGHT

PIRATES GRILL RE-OPENED

SEPTEMBER 2022

CHICK-FIL-A

RE-OPENED

AUGUST 2022

STUDENT DINING FACILITY LAUNCHED RE-VAMPED HEALTH & WELLNESS STATION MENUS

(VEGAN OPTIONS, VEGETARIAN OPTIONS, AND OVERALL HEALTH CONSCIOUS OPTIONS) OCTOBER 2022

STARBUCKS

SOUL FOOD SUNDAY LAUNCHED

SEPTEMBER 2022

STUDENT DINING FACILITY

OMELET STATION

RE-OPENED

SEPTEMBER 2022

FOOD TRUCK

TUESDAY LAUNCHED

SEPTEMBER 2022

STUDENT DINING FACILITY

PASTA/ STIR-FRY STATION RE-OPENED

OCTOBER 2022

STUDENT ATHLETE NUTRITIONAL SUBSIDY

LAUNCHED FEB 6TH (HOLLAND GYM)

STUDENT DINING FACILITY

NATIONAL SERVE SAFE (FOOD SAFETY TRAINING)

DECEMBER 2022

KARAOKE NIGHT IN THE STUDENT DINING FACILITY MONTHLY

SUNDAY GOSPEL JAZZ BRUNCH IN THE STUDENT DINING FACILITY MONTHLY

COMING SOON

Starbucks opened October 20, 2022 in the shopping center at Hampton Harbor. Hampton’s very own Lance Sharpe, a 2020 graduate, is the store manager and has employed several Hampton University students. This Starbucks location is uniquely tied to the rich history of Hampton University, displaying many of its historical landmarks and the school’s alma mater in murals throughout the store.

THE STARBUCKS AT HAMPTON HARBOR IS OPEN

Monday —Friday | 5:00am – 9:30pm

Saturday & Sunday | 5:30am – 9:30pm

PLANET SMOOTHIE

RE-OPENS MARCH 2023

PIRATES CAFÉ

RE-OPENS MARCH 2023

PIZZA HUT EXPRESS RE-OPENS MARCH 2023

STUDENT DINING FACILITY MEDITERRANEAN WRAP STATION MARCH 2023

CHICK-FIL-A

ONLINE ORDERING CAPABILITY

MARCH 2023

RENOVATIONS IN RESIDENCE HALLS

MCGREW TOWERS

RENOVATIONS IN RESIDENCE HALLS

The Office of Residence Life & Housing has implemented a self-reporting option for students to submit their own maintenance requests by logging into the housing portal and following the instructions: https://home.hamptonu.edu/student-affairs/residence-life-housing

COMPLETED RENOVATIONS IN RESIDENCE HALLS FOR 2022

All of the residence halls were freshly painted and all of the lights were replaced with LED lighting.

Air fryers are permitted in areas designated by the residence hall director.

Accent walls were painted in each residence hall to make the display of photos of Hampton University students more visually appealing.

HARKNESS HALL

Bathrooms on the third and fourth floors have been renovated.

VIRGINIA CLEVELAND HALL

Bathrooms on A, B, D, E, F, and G halls as well as in the Annex and the director’s apartment were renovated.

WINONA HALL

Flooring in the residence halls was replaced.

MCGREW TOWERS

Elevators were upgraded and new lobby furniture was installed on all floors.

STONE MANOR

Received new lobby furniture on 2nd and 3rd floor.

REFRIGERATORS

Students may bring refrigerators or rent them through Auxiliary Services effective the spring 2023 semester.

VIRGINIA CLEVELAND HALL

MCGREW TOWERS

WINONA HALL

STONE MANOR

VIRGINIA CLEVELAND HALL

JAMES HALL

RESIDENCE HALLS AND BUILDING PROJECTS FOR 2023

Residence Hall Renovations

JAMES HALL

Additional suite-style spaces, a fitness center, and technology suites will be featured. The lobby and the addition to the back of James will be completely renovated. The lobby will be expanded to accommodate more open seating. The first floor will house a computer and gaming area and a kitchen. The fitness center will be on the second floor and will provide free weights and workout machines. The remaining floors (3rd and 4th) will house additional student rooms. Each of these rooms will have its own bathroom. An elevator will also be installed as part of the renovation and new furniture, which is expected to be completed by August 2023.

MOTON HALL

The building will be converted into a suite style. Moton Hall will be similar to James Hall after the renovations. Each room will be a Jack and Jill suite. This residence hall will include a cyber-area, fitness center, multipurpose room, and new furniture. Installation of solar panels and renovations is expected to be completed by August 2023.

HARKNESS HALL

Bathroom renovations will take place on the first and second floors, and a fitness center and technology suites will be installed in the summer of 2023.

MCGREW TOWERS

New furniture will be added

WHITE HALL

New furniture will be added

HOLMES HALL

New furniture will be added

WILDER HALL

New lobby furniture

STONE MANOR

New bedroom furniture will be added

DUBOIS HALL

Elevators will be upgraded

TWITCHELL HALL

Fitness and Technology suites will be added

CLARKE HALL

Refresh of the lobby area and the second and third floors will take placesummer 2023

ARMSTRONG HALL

Renovation of the Little Theater is planed

JAMES HALL

TECHNOLOGY AND WI-FI UPGRADES

TECHNOLOGY AND WI-FI UPGRADES

Improvements that support automating processes

• Kiosks implementation for Health Services, ATM/Help Desk, Student Accounts, Registrar. Currently implementing the queuing system for students to sign up for services via QR Code, cell, web or the Kiosk devices. The Kiosk systems will be fully operational and in place in various offices (e.g., Library, Financial Aid, Business Office, and the Registrars) by spring break. We are soliciting student volunteers to support the end-user testing as we finalize the go-live with the vendor.

• Website migration of all legacy code to the new WordPress platform

• Mobile App and Student Portal content upgrades to improve functionality. We are adding additional content to support campus activities, events, etc. The goal is to link to existing website content. Updates are an ongoing process for the Mobile App Student Portal.

• DocuSign migration and conversion of existing documents to automate processes

• HUPD T2 System for automating permits/decals/ticketing underway

• Transact online photo processing

• Catalogs converted for DegreeWorks (on-time graduation tool) in user testing

• Adobe Suite access to support paperless approval processing upgrades that support improving the campus network infrastructure and systems

• Fiber installation in residential dorms to replace outdated multimode with OM3

• Bandwidth upgrade from 10Gbps to 50Gbps completed December 2022

• Bandwidth upgrade to 100Gbps underway

• Procurements in place to replace outdated Core equipment appliances

• Wireless Access Points (WAP) reconfiguration and deployment to resident spaces

• Palo Alto Firewall configured and deployed for security and improved throughput

• Multi-factor Authentication (MFA) configured for all faculty, staff, and student. Note — MFA is in place for Faculty and Staff. Next step is full campus implementation. MFA will further support our network and email security. To minimize disruption to campus during grading and graduation, the CIT plans to implement the MFA solution post-graduation starting May 15, 2023.

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Initiatives that support improving academic and student engagement

• Deployed videoconferencing (Surface Hubs) to all academic schools

• Increased classroom technology (Promethean Boards) by 23% campus-wide

• Installed signage boards in academic and administrative spaces

• Updated Ogden Hall to digital systems and technology

• Updated Little Theatre auditorium with new audio and visual systems

• Implemented Microsoft A5 Security and MFA to improve security

• Awarded an “IT Modernization and Technical Certification” grant that will add MS Learn and Cisco certifications for faculty, staff, and students

UPCOMING TECHNOLOGY PROJECTS FOR 2023

Kiosk-Based Queueing Services Portal

The Web Services Team is leading the CIT effort in developing standalone Service Kiosks for deployment around campus. These Kiosks will help decrease student wait times and prevent the grouping of multiple individuals in a single location while waiting for assistance. In addition to using Kiosks for everyday activities such as password resets or device registration, students will be notified via email or text when the service POC is available to assist them with their issues. Network Infrastructure

Upgrade Many critical IT upgrades and other projects have been delayed, set back, and negatively impacted by supply chain issues. To bridge operational gaps brought on by supply chain bottlenecks, the CIT has devised a strategy with our vendor partners to improve access to the residential areas. After the damaged fiber replacement, we monitored network traffic and noted some improvements. However, speeds lagged despite the upgrade to 50G. Outdated WAPs and limitations of the existing devices need to support the updated bandwidth. Our Next steps include replacing ALL legacy with OM3 fiber because the current cable system cannot withstand the increased bandwidth. Also, the distances from the main hub are an issue for several dorms (e.g., Kennedy, Twitchell, VC, White) and will be replaced. We identified two residence areas, Wilder and Stone, and implemented the new OM3 fiber solution. The Network Team obtained the following speed results from Wilder after the fiber OM3 upgrade: These significant improvements demonstrated when we monitored Wilder are expected to be replicated for all residence halls as the old fiber is replaced with the new OM3 fiber and we complete the bandwidth upgrades. We MUST replace all remaining legacy equipment (e.g., switches/routers) at building points. While on order, we have not received the needed devices from our vendor. The CIT department regularly meets with the vendor and they are working with us to expedite equipment procurements.

The schedule for the networking fiber upgrade includes the following residence halls:

• Kennedy

• Twitchell

• Virginia Cleveland

We are implementing an interim solution demonstrating successful upload and download speeds for the academic areas. The Aruba Central migration and reconfiguring to move 40% of the WAPs from the Residential Network to the ADMIN/ Academic network will balance the bandwidth load in the short and long term. The new firewalls are in place, augmenting monitoring and supporting managed security. The following residence halls are being migrated to use the Aruba Central solution, resulting in significant WI-FI experience changes.

• McGrew

• Dubois

• Orchard

• Harkness

Once we receive the core equipment and migrate the planned locations listed above to Aruba Central WAP technology, the gains in speed should be even more significant campus-wide. We plan to complete this project phase during the spring break (March 11–19) with minimal disruption. Academic areas, including:

• Engineering

• Business

• Nursing

• Pharmacy

• SLA buildings

These areas will have new fiber and WAP installed during the winter break. We discovered the additional requirement to add WAP to specific areas (e.g., Nursing) and anticipate completing that project by spring break.

• Multi-Use Facility

• White

• Holmes

• James

• Moton

• Stone

• Continuing Education C

ACADEMIC CLASSROOMS AND SCHOOLS

ROBERT C. OGDEN AUDITORIUM

ACADEMIC CLASSROOMS AND SCHOOLS

• Completing the classroom upgrade technology for over 120 classrooms and installing 25 additional classroom spaces to provide turnkey technical solutions for instruction.

• Incorporating a virtual telecommunications solution by installing MS Hubs in all academic areas.

• Installing signage board technology to key areas campus-wide and implementing in all schools by spring break.

• Upgrading and renovating technology in Ogden, Little Theatre, Harvey Library, Student Success Center, auditoriums, and other identified spaces to improve virtual and hybrid instruction, meetings, and general academic engagements.

KAPLAN INITIATIVE

The University has invested $120,000 with Kaplan, Partner Solutions to support students who desire to take standardized tests to pursue graduate school or gain licensure in particular fields of study. Hampton University is offering in-person, preparatory courses for the MCAT and LSAT and Live Online and Live On-Demand courses for the GRE, NCLEX, PRAXIS, DAT, GMAT and Critical Thinking. These preparatory courses range in cost from $700 to $3,000; however, they are available to students free of charge. More than 250 students will begin courses February, 2023.

ARMSTRONG HALL

OGDEN CHAIRS

STUDENT ACTIVITIES IMPROVEMENTS FOR

2022–2023

STUDENT ACTIVITIES IMPROVEMENTS FOR 2022–2023

• Food Trucks open to all students and staff

• Legacy Classic — more than 280 Hampton University students traveled to the classic. The INVESCO QQQ LEGACY CLASSIC is an HBCU basketball showcase created by Newark, New Jersey’s own Michael B. Jordan. The event featured an HBCU college fair and doubleheader games between men’s basketball teams: Morgan State University vs. Delaware State University and Norfolk State University vs. Hampton University at the Prudential Center in Newark.

• Facilitated the first SGA Student Leader Summit to norm student leaders under the focus of leadership and event planning to enhance the #1 Student Experience in America

• A Homecoming Committee will assemble spring 2023, which led by the SGA, will allow students to join together to create the ultimate 2023 Homecoming experience.

• The administration has agreed to financially support contracting a popular and highly-sought-after concert artist for Homecoming 2023.

• Increased the hours of operation that the Student Center is available

• E xpanded the Food Pantry to assist with students’ food insecurities and lack of essential items. It is open to all students.

• Distributed 1,000 $25 gas cards to assist students who travel home for the Thanksgiving and Christmas breaks

• Paved Lot 10 to function as the new practice field for The Marching Force.

• Re-titled Mr. Pirate to Mr. Hampton. This is a result of the student body’s request. The expectations of Mr. Hampton are equal to those of Miss Hampton. Therefore, it is fitting that our tradition must shift to reflect the title’s responsibilities and the students’ expresses desire.

FINANCIAL ASSISTANCE

• Awarded an additional $600,000 to 116 new students in need

• Awarded $1.8 million to clear the account balances of 255 continuing students in need.

FINANCIAL LITERACY AND INVESTMENT INITIATIVES

• Beginning the 2022–2023 academic year there was a university-wide focus on financial literacy. The University’s partnership with the Society for Financial Education and Professional Development (SFEPD) gives every student, faculty member, staff member, parent, and member of the local community an online financial literacy course valued at $3,000 — free of charge. This initiative exemplifies Hampton’s commitment to ensuring social mobility and establishing generational wealth — not only among the Hampton University community but, ultimately, among the African American community at large.

ARMSTRONG SLATER