TENN - December 2024 newsletter by habeggercorp

HABEGGER IS R-454B READY

Heating and Cooling Products See your

PRESERVING OUR FUTURE AND YOUR COMFORT WITH R-454B

Energy-efficient heating and cooling with greater respect for our environment.

Less than three decades ago, worldwide concerns about ozone layer depletion led to a major shift in refrigerants used for heating, cooling and refrigeration. Meetings were held, laws were changed, and in the early 2000’s, Tempstar transitioned to R-410A refrigerant, as one of the first HVAC manufacturers to go all-in on a non-ozone depleting refrigerant.

Today, as worldwide concern over global warming continues to rise, most nations, including the United States, are adopting stricter controls over the global warming potential (GWP) of refrigerants. That’s why, for all ducted and ductless residential and light commercial products, we are going all-in on a new refrigerant designed to keep you comfortable while dramatically lowering its global warming potential (GWP) – and that is R-454B.

We anticipated the need to reduce the GWP of refrigerants more than a decade ago. Now, after years of research, development, and fieldtesting, we are more than ready to meet the new requirements. We plan to transition the majority of our product line to R-454B ahead of the EPA’s expected 2025 deadline.

Committed to Sustainability

With R-454B, Tempstar proudly displays our commitment to environmental stewardship. It’s a refrigerant that delivers a 75% decrease in global warming potential while maintaining original R-410A’s non-ozone depleting properties. It makes for a pretty darn good air conditioning or heat pump system, too.

Putting it in Perspective

* Assuming Carrier Corporation residential, DLS and light commercial units shipped with refrigerant annually. https://www.epa.gov/energy/greenhouse-gas-equivalencies-calculator THIS DEVELOPMENT DIDN’T HAPPEN OVERNIGHT

To provide a little perspective, switching all of our residential and light commercials systems to R-454B would be roughly the equivalent of avoiding the greenhouse gas emissions from over 5 million gas-powered passenger vehicles for one year.* That’s a big impact!

A new refrigerant for a better future

HOLIDAY HOURS

Our stores will be closing at Noon on Tuesday, December 24

We will resume regular business hours on Thursday, December 26

Have a warm and wonderful holiday!

PRIME WARRANTY

Partner with Habegger and Prime Warranty

Prime Warranty enhances the existing OEM warranty of the equipment. We can add to the length of the parts warranty, and we can add labor warranty. We can provide additional warranty on most any type of product that an HVAC contractor will install.

Partnering with an extended warranty company has great benefits for the HVAC contractor. Three are:

• Fixing a problem before it happens. Think of the uncomfortable situation of giving a customer a labor bill on a system that you installed about 18 months ago. It is a situation that you cannot win. Either you have an upset customer, or you eat the repair. With an extended labor plan, that pain goes away.

• Setting your business apart from your competition. Your competition may have a 10 year parts and compressor warranty, but you have a 10 year parts, compressor AND labor warranty (with Prime). This can really help close the sale.

• Most importantly - you can get more than just the sale; you can get a customer! The lifeblood of any service/retrofit business are the customers where you establish a lifetime relationship. If your customers understand that YOU are providing the 10-year labor warranty they will come back to YOU. This is why most of our labor warranties are included, not sold.

LESSONS FROM THE HOLIDAYS

Lessons from the Holidays

Creating Lasting Memories: The True Gift of Service

As we approach December, the season of giving, we are reminded of the joy and warmth that comes with celebrat- ing the holidays. Whether it’s Christmas, Hanukkah, Kwanzaa, or another cherished tradition, this time of year brings families and friends together. For parents, it’s a season of giving gifts to our children, showing love to our neighbors with food and kind gestures, and creating memories that will last a lifetime.

However, as the years pass, I’ve come to realize something important: the gifts we give often fade from memory, but the experiences we share are what truly stand the test of time. People remember the event more than the material items they received. It’s the shared moments, the connection, and the thoughtfulness that make the holidays truly special

This brings me to an important lesson for those of us in the service industry: When we serve our customers, it’s not the freebies or discounts that will keep them coming back. It’s how we make them feel during the experience.

Beyond the Discount: Building Genuine Connections

Don’t get me wrong—small gifts or thoughtful gestures can be part of the experience. But the real value lies in the connection we establish with our customers. When you enter someone’s home, it’s not just about fixing the issue at hand. It’s about showing genuine care. Did you take a moment to ask about their day? Did you show concern for the rest of their home and family, or was it just another job to get through?

Technicians, especially those of us with a technical focus, often struggle with this aspect of the job. We tend to be problem-solvers, focused on fixing things and moving on. But there’s power in slowing down and making a human connection. A smile, a calm demeanor, and genuine reassurance that you care about the comfort of their home can go a long way. When we connect with our customers as people, not just as “jobs,” we create a lasting impression that sets us apart from competitors who may only be selling based on price.

The True Value of Service

In fact, when we focus on creating positive, memorable experiences, you’ll find that you won’t need to rely as heavily on discounts or promotions. Customers who feel cared for and valued will return—and they’ll do so without needing to be constantly incentivized with a lower price. They’ll remember the experience, not just the price tag.

This holiday season, let’s remember that customer loyalty isn’t built on gifts or discounts alone. It’s the memorable experiences, the kindness, and the genuine care we show that create lasting relationships. Just like holiday memories, customers will remember how we made them feel long after the service is complete.

Whether you celebrate with a Christmas tree, light the menorah for Hanukkah, or honor the seven principles of Kwanzaa, the message remains the same: the best gift we can give this season is the gift of meaningful connections. Let’s make the most of the memories we create, because they are the true treasures that last.

Happy Holidays to all

NEXGEN HEAT PUMP

NextGen Heat Pump

Tempstar ’s NextGen provides a system that maintains the traditional ducted heating and cooling characteristics while leveraging elements of ductless technology Our systems are compatible with residential fan coils and furnaces, ensuring a seamless integration with your existing HVAC setup

System Features and Benefits

Efficiency

• Up to 19 SEER2 and Up to 10.8 HSPF2 when the D5CUHA Heat Pump is paired with the D5FUHA Air Handler

• D5CUHA/D5FUHA combination provides 100% Heating output at 5°F/-15°C with COP up to 1.9

• QuietComfort series NextGen up to 12 5 EER2 rating

• Compact design, 2 ton D5FUHA Air Handler only 14.5” wide

Performance

• Heat Pump operates at sounds as low as 55 dB(A) and Indoor unit as low as 33 dB(A), measured 1 m away

• D5FUHA Air Handlers automatically identifies 115V or 208/230V with no need for manual conversion

• D5FUHA filtration module compatible with 1”, 2” or 4” filters

• Constant Airflow 2.0 provides consistent airflow up to 1.0 in, W.C.

Simple Installation

• D5FUHA air handler is the same width as a gas furnace of the same capacity (14.5”-21.5”)

• NextGen systems can be installed with KSACN1401AAA wi-fi thermostats

• Optional auxiliary heat kit, up to 25KW

QuietComfort

Performance

R-410A Models

DLCURAH**ABK High Heat Heat Pump

DLFULAH Coil

DLCURAH**AAK Standard Heat Heat Pump

DLFUAAH Air Handler

Installation & Serviceability

• Traditional line sets

• Matches with many Tempstar residential furnaces and fan coils*

QuietComfort

R-454B Models

D5CUHAH Heat Pump

D5FULAH Coil

D5FUHAH Air Handler

Performance

D5CURAH Heat Pump

D5FUAAH Air Handler

Flexibility for Dealers and Peace of Mind for Homeowners

Tempstar No Hassle Warranty

• To the original owner, Tempstar QuietComfort NextGen units qualify for a 5 year No Hassle Replacement We’ll replace your unit if the compressor or coil fails within the covered period This provides extra coverage in addition to a 10-year parts limited warranty **