ABODE November 2022

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Houston Apartment Association 4810 Westway Park Blvd. Houston, Texas 77041


November 2022

ABODE • NOVEMBER 2022 • VOLUME 45, ISSUE 11 www.haaonline.org

HAA honored our industry's elite young professionals, the Forty Under 40 Class of 2022. See the event and meet our honorees.

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CONTENTS November 2022




16 On the Scene – Photos from the HAA PAC Luncheon.

HAA Forty Under 40 – Meet the Houston Apartment Association’s Forty Under 40 Class of 2022. See photos from the event starting on Page 28, and meet this elite group starting on Page 34. Also don’t miss photos from the Bill Dinerstein Memorial Golf Tournament and much more. Cover photo by Mark Hiebert, Hiebert Photography.

28 On the Scene – Photos from the HAA Forty Under 40 Reception. 34 Forty Under 40 – Meet the HAA’s elite young professionals. 50 There is a Place for You – Product Service Council members discuss networking. 52 On the Road – Photos from the Conroe Region meeting. 54 On the Scene – Photos from the Bill Dinerstein Memorial Golf Tournament. 60 On the Scene – Photos from the Supplier Education Program. 72 On the Scene – Photos from the ACES Luncheon. 74 On Site with ABODE – Take a closer look at two more HAA Honors Award winning properties.

COLUMNS & MONTHLY UPDATES 7 President’s Corner – Recognizing the future of our industry. 8 Patron of the Month – Meet and support Dixie Carpet Installations. 9 Legislative Update – HUD to require carbon monoxide detectors by the end of 2022. 11 It’s The Law – Giving thanks (legally speaking). 14 Resident Relations – A resident disputes charges after failing to move in to a property. 20 Calendar – HAA’s schedule of events for the coming months. 26 NAA Update – Legislation introduced to end federal CARES Act Notice to Vacate. 62 Go-Getters – Ignite your membership! 65 Welcome Mat – Find out about the newest HAA members. 66 The Ambassador ONE Society – The Ambassadors make connections. 70 Portfolio Changes – Property updates from our members. 78 Index of Advertisers – See the supplier members who support this publication. 79 MarketLine – The latest area market numbers. 80 BackPage – News from around the community.

We welcome your comments. Email us at comm@haaonline.org.


November 2022



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LOYAL PROFFITT Vice President at Large – East

DEREK DEVRIES, CAS President Camp Construction Services

SHELLEY WATSON Vice President at Large – West

CANDIS MOHR, CAS Vice President, AAA Plumbers

QUINTINA WILLIS Vice President at Large – North

JOSEPH RODRIGUEZ, CAS Secretary, The Urban Foresters


TRACIE YODER Vice President at Large – South

DEBORAH DEROUEN, CAS Treasurer, PooPrints


JOHN BORIACK Immediate Past President

DAVID LINDLEY, CAS Immediate Past President, FSI Construction


GINA ERWIN Secretary/Treasurer

BOARD OF DIRECTORS Christy Rodriguez, CAPS President John Boriack Immediate Past President Mack Armstrong Julie Batche Jeff Blevins, CAS Jill Bounds, CAM Michelle Bridges, CAS Kyle Brown Joseph Bryson, CAM, IROP Tina Cavaco Terri Clifton Michelle Croasmun Deborah DeRouen, CAS Derek DeVries, CAS Scott Douglas, CAM, CAPS Gina Erwin Tamara Foster Israel Garza, CAS Diane Gilbert Monica Gracia Stephanie Graves, CAM, CAPS Manu Gupta Melissa Herrera Clay Hicks Deborah Holcombe Crystal Jackson, CAM, CAPS Tyler Johnson Debbie Kelm Jacob Kunath, CAS Barby Lake Laura Lestus, CAS David Lindley, CAS Sonia Lopez, CAM, CAPS Betsy Marshall, CAM, CAPS Kristin McLaughlin, CASe Candis Mohr, CAS Carlos Neto Dean O’Kelley, CAS Jenifer Paneral Mark Park, CAS Angelee Kumar Parikh Velissa Parmer Michelle Pawelek Loyal Proffitt Kelly Scott Kurt Seidel Corri Smith Penny Sprang Kelley Suess Debbie Sulzer Ryan Terrell

Starla Turnbo Richard Wall, CAM, CAPS Shelley Watson Quintina Willis, CAM Tracie Yoder, CAPS DIRECTORS EMERITUS Josh Allen Ken Bohan Gary Blumberg Kathy Clem Jack Dinerstein Jenard Gross Darlene Guidry Alison Hall David Hargrove Larry Hill Stacy Hunt Hap Hunnicutt David Jones Mel Kieke Mike Koch Dick LaMarche Cesar Lima Tim Myers P David Onanian Jackie Rhone John Ridgway Kim Small Eileen Subinsky Steve Sweet Kirk Tate Suan Tinsley H J Tollett, Jr. Pat Tollett Vic Vacek, Jr. Beth Van Winkle Jerry Winograd ADVISORY DIRECTORS Melissa Friend Billy Griffin, CAS Amanda Kelly, CAS Stacy Lastovica, CAM, CAPS Mary Lawler Katy Myrick Bruce McClenny Bill Nye Ruha Vohra, NALP, CAM Tony Whitaker GENERAL COUNSEL EMERITUS Joe Bax

HONORARY LIFE MEMBERS Claude Arnold Kenn Brown Tina Cavaco Terri Clifton Kevin Fenn Diane Gilbert Anita Harrison Dwayne Henson Mike Koch Merry Mount Monette Reynolds Sherry Stevenson Kirk Tate Suan Tinsley Sonny Unverzagt Del Walmsley Nancé Wells H.P. Paul Young Jeanne Marie Zublin Dicks PATRON MEMBERS 1961 CSC ServiceWorks 1968 Century A/C Supply 1978 Houston Planned Energy Systems 1982 Cotton Commercial USA Inc. 1984 AAA Plumbers 1985 Gemstar Construction Development 1986 Craven Carpet 1987 Dixie Carpet Installations 1993 Hire Priority Staffing & Executive Search 1994 Camp Construction Services 1997 Apartments.com 1999 FSI Construction Inc.

PRODUCT SERVICE COUNCIL MEMBERS VICE PRESIDENTS AT LARGE Karen Nelsen, CAS ALN Apartment Data Blaise Spitaleri, CAS, Gemstar Construction Development Susan Alvarado, CAS Century A/C Supply Chris Bell, CAS, Roadrunner Restoration Marivel Bownds, CAS, Valet Living Tammy Broadway, CAS American Fire Systems Shaun Callaway, CAS, Earthworks Brandon Coleman, CAS Cinema Anywhere Neal Conant, CAS, Gemstar Construction Development Sean Cunningham, CAS, Flooring Warehouse Marcelino “Tito" Estrada, CAS One Source Realty Advisors

Giovanna Gone, CAS, Century A/C Supply Dan James, CAS, Redevelopment Services Amanda Kelly, CAS, Brandt Electrical A/C & Heating Services Debra Knight, CAS, Comm-Fit Stephanie Krop, CASe, Poolsure Liz Levins, CAS, Gemstar Construction Development Jim Martensen, CAS Camp Construction Services Tracey Moore, CAS, Flooring Warehouse Matthew Nunn, CAS, Capital Construction Nikki Sekunda, CAS, The Liberty Group Mat Tilley, CAS, WeDoTrash Amber Whitaker, CAS FSI Construction

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NOVEMBER 2022 I VOLUME 45, ISSUE 11 Chief Executive Officer and Publisher CASEY WATTS MORGAN, MPP cmorgan@haaonline.org EDITORIAL AND DESIGN STAFF Director of Publications and Design DEBORAH NIX dnix@haaonline.org Communications Manager MADISON O’BAR mobar@haaonline.org ADVERTISING Vice President of Membership and Marketing AMANDA SHERBONDY, CAE asherbondy@haaonline.org CONTRIBUTING STAFF Chief Operating Officer SUSAN HINKLEY, CAE shinkley@haaonline.org Vice President of Government Affairs BRADLEY PEPPER bpepper@haaonline.org Chief Financial Officer TREY WIMBERLY, CPA twimberly@haaonline.org Vice President of Education and Outreach LAUREN TURNER, CAE, CMP lturner@haaonline.org Director of Resident Relations MATILDE LUNA mluna@haaonline.org Director of Events and Meetings LAUREN RAGIN, CMP lragin@haaonline.org Director of Rental Credit Reporting TINA DEFIORE tdefiore@haaonline.org Government Affairs Manager MADISON POLSTON mpolston@haaonline.org Membership and Marketing Manager KAYLON NEWCOMB knewcomb@haaonline.org Education & Outreach Manager CINDY DE LA RIVA cdelariva@haaonline.org Director of IT WILL ALFARO walfaro@haaonline.org PRINTER TGI PRINTED www.tgiprinted.com

HOUSTON APARTMENT ASSOCIATION COMMITTEES COMMITTEE CHAIR STAFF ADVISOR Executive Christy Rodriguez Casey Morgan Nominating John Boriack Casey Morgan Fair Housing Mack Armstrong Casey Morgan Ethics Michelle Pawelek Casey Morgan Finance Gary Blumberg Casey Morgan ByLaws Kyle Brown Casey Morgan Past Presidents Council Kathy Clem Casey Morgan Multifamily Fire Safety Alliance Elizabeth Castro-Gray Bradley Pepper Legislative Stephanie Graves Bradley Pepper Political Action Stacy Hunt Bradley Pepper Golf Starla Turnbo Madison Polston Century Club Deborah DeRouen Madison Polston Strategic Outreach Gina Erwin Lauren Turner Education Advisory Council Betsy Marshall Lauren Turner Career & Community Development Penny Sprang Lauren Turner Leadership Development Alison Hall Susan Hinkley Community Outreach Jackie Aguirre Susan Hinkley Product Service Council Derek DeVries Susan Hinkley Expo Exhibitor Candis Mohr Amanda Sherbondy Membership Richard Wall Amanda Sherbondy Ryan Weis Ambassador ONE Society Liz Levins Amanda Sherbondy Blaise Spitaleri Independent Owners Connection Ramon Nunez Amanda Sherbondy Resident Relations A Diane Totten Matti Luna Resident Relations B Jana Gragg Matti Luna Resident Relations Appeals Darlene Guidry Matti Luna HAF Fundraiser Brandon Coleman Lauren Ragin Stephanie Krop NEXT Ruha Vohra Lauren Ragin Amanda Kelly Property Awards Norma Alvear Tina DeFiore Diane Gilbert

HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties. ABODE, NOVEMBER 2022, VOLUME 45, ISSUE 11 ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2022 by HAA. Periodicals Postage Paid at Houston, Texas. POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.


November 2022



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SPONSOR MEMBERS These companies have generously supported the Houston Apartment Association with their sponsor membership. Please give them careful consideration, whenever possible, in your business. 3BeeGuys Bee Removal A Affordable Services Co AAA Staffing Ltd AAdvantage Laundry Systems ACM Contractors of Texas ACT Security Group Action Window Coverings Inc ACTIV Answer by Audio Images Adobe Floors Inc Adventure Playground Systems Inc Alexander-Rose Associates Inc All About Doody Pet Solutions LLC All American Mailboxes of Houston Inc All Dry Service ALN Apartment Data Ambassador Services LLC America Outdoor Furniture American Fire Systems Inc American Platinum Builders AmRent Andrews Myers PC Apartment Lines ApartmentData.com AppFolio Arbor Contract Carpet Inc ASAP Personnel Inc ASAP Steamers Carpet Cleaning Atlantis Exterior Cleaning Atom4 Security Camera AZP Multifamily The J.P. Barnes Law Firm PLLC Belfor Property Restoration Bell’s Laundries Benefits 4 Rent Bentley, Bratcher & Associates - PC Bettencourt Tax Advisors LLC BGE Inc/aka Brown & Gay Engineers Inc Bio-One Houston South BioTechs Crime & Trauma Scene Cleaning Black Tie Logistics Blue Marlin Maintenance & Services BluSky Restoration Contractors Brady Chapman Holland & Assoc Brandt Adjusting Service LLC Chance Brandt Public Adjuster BrightView Landscape LLC Brown & Brown Lone Star Insurance Agency Inc BSI Cano Electric Inc Cantrell McCulloch Inc Capital Disaster Solutions CashFlow Pros LLC Centex Construction Century Fire Protection Houston CFI Group Chadwell Supply Citi Fence & Concrete City Pups City Wide Building Services Classic Same Day Blinds CoAdvantage Commercial Fire Protection Construction ECO Services Contractors Inc ControlByNet Cloud and Managed Video Surveillance Solutions Core 24/7 Restoration & Construction Core By KHI Restoration

CORT Furniture The Crawfish Men Catering CRE Business Solutions LLC Creative Blinds Crowned Eagle Construction CSC Serviceworks Cypress Landscaping & Irrigation Inc D&G Quality Roofing Inc DeNyse Companies Designs by Holmes DHI Commercial Roofing Diamond Services LLC DNM Contracting Inc DoodyCalls Dryer Vent Wizard of Humble Ecolo Environmental Inc Embark Services Emersyn Electrical Services LLC EnviroSmart Multifamily Pest Solutions Epic Air Conditioning EPICHTX Construction ESI Fire & Security Inc Ezlo Innovation Fantastic Floors FASTSIGNS Missouri City Featherston Sign Partners FFH Inc DBA Liberty Builders Fiat Construction LLC Fidus Construction Services Finish Factory Inc Fire and Life Safety America Fire Reconstruction Inc Firetrol Protection Systems Flavor Finish Resurfacing Front Row Signs Frontier Waste Solutions fun abounds Furniture Refinishing Services Gambit Construction Gateman Inc Gemaire Get It Done Cleaning Service LLC Gifford Roofing Giordano Construction Inc Go-Staff Inc Grace Landscaping Graphic Stylus Promotional Products Great American Business Products Green City Security LLC Green Garbology Greenlogic Lighting & Electric Guardian Gutters Halo Doors Inc Hamilton-Steele Outdoor Accents Hard Works Valet Trash & Recycling Higginbotham Hive Technology Hoover Slovacek LLP HQ Contracting Hut Services LLC Industrial Disposal Supply Infinity Power Partners Infinity Roofing & Restoration Inner Loop Construction LLC Insgroup J and B Carpet Services JAK Environmental LLC Johnstone Supply Jonah Digital Agency Kathy Andrews Interiors Keylo Painting & Construction KONE L.A. Public Adjusters

LandscapesUSA Law Office of Ernie Garcia PLLC Leah McVeigh Design and Consulting LeasePal Inc Ledge Lounger Lee & Barrier Builders LLC The Liberty Group Liftmaster Lincoln Jacob Construction Lithotech Printed Products/ Forms Center Lopez Carpet Care & Painting LP Building Solutions: LouisianaPacific Corporation LSR Multifamily LVL Up Remodeling Maldonado Nursery & Landscaping Inc Masonry Solutions Inc Matrix Construction Services McMahan's Flooring Inc Men In Kilts MGL Rehab Construction Milwaukee Tool Modern Pest Control Monge Contracting Group MPS Direct Mueller Water Conditioning Inc MX2 Commercial Paving National Renovations LLC - DBA Repipe Specialists Inc Nationwide Compliant NEI General Contracting Nelson Painting and Construction NGC Renovation LLC Norman Roofing and Construction Northwest Construction Group O’Conor Mason & Bone PC Oasis Eco Services On Duty Tree and Landscape On Site Towing LLC Orkin Pest Control Outdoor Elements Pace Mechanical Services LLC Pack It Movers Package Concierge Parking Management Company/ PMC Towing Paul Davis Greater Houston PCS Creative Surface LLC Perma Pier Foundation Repair The Phoenix Staffing Pool Knights Precision Safe Sidewalks LLC PROCO Commercial Roofing Professional Resurface LLC Property Guardians Pura Flo Corporation PuroClean Qira Inc Quatro Tax LLC Qwikkit RAM Construction Ram Jack Foundation Solutions Redevelopment Services Reliable Roofing of Texas Inc Reliant RENCON Rent. Residential Waste Service LLC Restoration 1 of Central Houston REVS (Refuel Electric Vehicle Solutions) RezClean Houston RLB Construction Ltd dba RoofTec

Roadrunner Restoration Company LLC Roosevelt General Contracting Roto-Rooter Services Co SafeRent Solutions Saifee Signs & Graphics Saint Clair & Sons Inc Sayan Renovations and Construction Scoop Troop HTX SEAL Security Solutions LLC Secure Insurance Select Appliance Wholesale LLC Sign-Ups & Banners Signal 88 Security Skyline Highrise Services Snappt SOS-ASAP Softwashing South Central Electric LLC Spectrum Brands Hardware and Home Improvement – Pfister Faucets and Kwikset Lock Steward Trash Valet Service Stormwater Professionals Group Strata Roofing and Construction LLC Strategic Electrical Solutions Structural Concrete Systems LLC Sunny Pressure Washing LLC Swain & Baldwin Insurance & Risk Management Swift Bunny Texas Apartment Pool Services Texas Concrete Professional Company Texas Engineered Roofing & General Contracting Texas GroundWorks Management Texas Landscape Group LLC Texas Southwest Floors Inc Texas Waste Management Solutions LLC Texas Window Cleaning Co Inc Three Amigos Texas LLC Threshold Agency LLC Tile Center Tpo Pros Roofing & Restoration Trash Roundup LLC Two Brothers Foundation Repair United Protective Services Urban Value Corner Store USA Heroes Coalition D/b/a USA Real Estate Professionals (USAREP) USA Patrol Division USMEX Advisors/The Collective Real Estate Group Valet Collections LLC Valet Living VBM Waste LLC VERO Leasing Vima Decor Warrior Patrol Services LLC Watermark Restoration and Construction Wayfinder Tax Relief LLC Webb Pest Control Whitmans Contracting and Roofing Wilson Fire Equipment Wilsonart LLC World Cinema Inc

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Letter from the President


LET’S TAKE THE TIME TO RECOGNIZE THE FUTURE OF THIS INDUSTRY AND SHAPE THE YOUNG TALENT THAT WE HAVE GROWING UP WITH THIS ASSOCIATION. This month we focus on the future of the multifamily industry – the Forty Under 40 – HAA’s top young professionals under the age of 40. You can get to know our 40 honorees a little better as you flip through the pages of this month’s issue, starting on Page 28. These individuals were carefully selected from more than 200 wonderful applicants and were named the best of the best within multifamily. As President of this member-driven association, and a peer to these exceptional young professionals, it is my honor to recognize the top tier of our industry! As I read through this year’s list, I couldn’t help but think of how much the honorees’ love for this association shows through their accolades and involvement in HAA, in their companies, communities and the industry. Congratulations again to all honorees. All 40 of these young professionals have poured themselves into the multifamily world with passion and drive. Their dedication and stamina for the industry is proof that we must continue to nurture young professionals because it leads to successful professionals. By continuing this cycle of cultivating and recognizing young professional talent with this program, we continue our history of shaping great leaders, that will continue the associations legacy of developing even more future leaders! Speaking of programs, HAA offers multiple great programs for all our young adults in the multifamily industry that will sharpen their skills. For those members looking to enhance their leadership skills, the HAA’s Leadership Lyceum Program is one to consider. This development program identifies highcaliber, effective, well-informed industry professionals and educates them on HAA’s mission. If you have three or more years of multifamily property management experience and have served on an HAA committee, you are a perfect candidate! You can use the QR code at the bottom left to apply for this prestigious program. If you want to be involved with the future of our industry, the HAA NEXT program is a fantastic network of young professionals who are 39 and under. This program commits itself to the growth of the ‘next’ generation of leaders within the Houston Apartment Association. You can find out more about NEXT, and the wonderful members that make it up, using the second QR code below right. Finally, make sure to thank the young professionals around you. They are the future of this industry. They are watching you, learning from you, growing with you and perfecting their skill because of you. And just think, you were once in those same shoes!




November 2022



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These companies have generously supported the Houston Apartment Association with their patron membership. Please give them careful consideration, whenever possible, in your business.

November Patron of the Month



November 2022

Houston Planned Energy Systems


HAA Member since 1978

HAA Member since 1997

Cotton Commercial USA Inc.

Gemstar Construction Development Inc.

HAA Member since 1982

Hire Priority Staffing & Executive Search

HAA Member since 1985

AAA Plumbers

HAA Member since 1993

HAA Member since 1984

CSC ServiceWorks

FSI Construction Inc.

HAA Member since 1961

HAA Member since 1999

Craven Carpet

Dixie Carpet Installations

HAA Member since 1986

HAA Member since 1987

Camp Construction Services

Century A/C Supply

HAA Member since 1994

HAA Member since 1968


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Legislative Update

By STEPHANIE GRAVES, HAA Legislative Chair, with BRADLEY PEPPER, Vice President of Government Affairs

CARBON MONOXIDE DETECTOR DEADLINE HUD to require carbon monoxide detectors by the end of 2022.

AS WE HAVE previously noted, earlier this year HUD announced that all federally assisted units must be equipped with carbon monoxide detection systems no later than December 27, 2022. This requirement applies to units covered under Public Housing (PH), Housing Choice Voucher (HCV), Project Based Voucher (PBV), Project Based Rental Assistance (PBRA), Section 202 Supportive Housing for the Elderly (Section 202) and Section 811 Supportive Housing for Persons with Disabilities (Section 811). This new federal requirement comes after the passage of the Consolidated Appropriations Act of 2021. The Act set aside funds to assist in keeping Americans safe during the COVID-19 pandemic. A portion of those funds will be dedicated to landlord and tenant outreach and education about the dangers of carbon monoxide. According to the National Center for Housing Management, public housing agencies and authorities may use their Operating Funds or Capital Funds to purchase and install carbon monoxide detectors. Owners of properties with units subsidized by either Project-Based or Tenant-Based Vouchers are responsible for covering the expense on their own. Projects covered under a Project-Based Rental Assistance contract or under the Section 202 or 811 programs can use their reserves for replacement, residual receipts, general operating reserves, owner contributions, or choose to seek secondary financing to fund the installation project. The notice emphasizes the importance owners, agents, landlords and other public housing officials must place on properly installing and maintaining carbon monoxideproducing fixtures. A flyer on resident education is forthcoming, and additional materials will continue to be made available on HUD’s website for free.


Harris County Adopting New Pool Permit Fees Starting on January 1, 2023, Harris County will institute new pool permit fees for pools at multifamily properties in unincorporated Harris County. For new pools and for properties with a change of ownership, management will be required to go through the plan review and inspection process and pay for an annual permit. Existing pools and properties without ownership changes will receive the annual permitting inspection and pay the permit fee each year. If a pool fails the permitting inspection, a reinspection will occur and the applicable fees will apply. When initially approached by Harris County, the proposed annual permit fee was $150. After several meetings and discussions, HAA was successful in getting the county to reduce that fee to $125. The fee for new pools and change of ownership will be also be $125. While this is a new fee designed to cover the cost of service, it is of note that it is lower than the city of Houston plan review/inspection/ permit fees which can range from $180 to $200.

We encourage you to vote all the way down ballot. Most voters are generally educated about who is running at the top of the ticket, whether that’s for president, members of Congress or the Senate or the Governor. But for our industry, the important races start in the middle of your ballot at the earliest. Some of you will see ballots upwards of 10 pages long, meaning that to get to these important races for County Judge or Commissioner or County Civil Court Judge or Justice of the Peace, you will need to go to page five in some cases. These down ballot races can directly influence your everyday life and your business. We all know how important our Justices of the Peace are in conducting trials fairly and efficiently, but we also need judges on those last pages of the ballot that will uphold the law and help reduce crime. The HAA PAC has interviewed and endorsed candidates that are pro-housing and industry and have a list of those candidates and elected officials. If you need any information on voting, please reach out to Bradley Pepper at bpepper@haaonline.org.

Still Time to Vote If you are reading this before November 8, there is still time to vote! If you are reading it before November 4, there is even time left to Early Vote! With rising crime rates and property taxes, this election is critical for our industry and will see us elect nearly every state office from Governor to State Representative, as well as every member of our Congressional delegation. In addition, and of particular interest to us, we will vote on all Judges of County Commissioners Court, including Harris County, County Commissioners for Precincts 2 and 4, criminal and civil court Judges and Justices of the Peace.

If you have a regulatory problem or question, call the HAA main line at 713-595-0300 and ask for Government Affairs. If a particular code requirement or issue concerns you, let us know by emailing Bradley at bpepper@haaonline.org.

November 2022



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It’s the Law

By HOWARD BOOKSTAFF, Hoover Slovacek LLP , HAA General Counsel

GIVING THANKS! (Legally speaking.)

THE YEAR WAS 1621. The date was November 24. The Plymouth colonists and the Wampanoag shared an autumn harvest feast. Who would have thought that their meal would be thought of centuries into the future and celebrated by millions? But wait! It wasn’t until the author of a well-known child’s poem bugged a U.S. president, who finally heeded to many requests to officially proclaim Thanksgiving as a national holiday. That’s right (according to the History Channel website), Sarah Josepha Hale, the author of “Mary Had a Little Lamb,” launched a campaign to establish Thanksgiving as a national holiday. For over three decades, Ms. Hale tried to get the government to declare a national holiday. It wasn’t until 1863, during the height of the Civil War, that President Lincoln finally proclaimed Thanksgiving as our national holiday. So, it appears that the Thanksgiving holiday, as we know it today, was born out of a time of tremendous strife in our country. If the country could give thanks during that period of time in our history, it stands to reason that we should be able to find a way to give thanks during present times, even though we are coming out of a pandemic. Since this is the time to think about what we are thankful for, from a legal standpoint, what thanks can we give? Well, believe it or not, there are many things from a legal standpoint in the apartment industry that we can appreciate. Here’s my Top 10 list: 1. Our new Zoom culture If you asked me in 2019 what “Zoom” was, I would probably try to think of some DC Comics superhero. No longer. Technology (not only Zoom, but also Teams, Google and others) has allowed us to have many webinars, meetings and events without leaving www.haaonline.org

the confines of our home or office. Although one could argue we have lost the benefit of some personal connections, it certainly is a time saver and convenient to be able to click a button and get all the information you need. It’s also cool to be wearing shorts during business meetings!

Since this is the time to think about what we are thankful for, from a legal standpoint, what thanks can we give? Well, believe it or not, there are many things from a legal standpoint in the apartment industry that we can appreciate.

2. Remote court proceedings The Supreme Court of Texas has issued a number of emergency orders which provide that all courts in Texas may, without a participant’s consent, allow or require anyone involved in any hearing, deposition or other proceeding of any kind – including but not limited to a party, attorney, witness, court reporter or juror – to participate remotely, such as by teleconferencing, video conferencing or other means. The court’s orders have also given guidance to judges with respect to how to accept evidence and conduct proceedings remotely. Remote proceedings have the advantage of allowing parties to avoid traffic and be able to attend court from their office or home. It also could have the effect of minimizing court time and attorneys’ fees. Although these orders will expire at some point, the idea of remote proceedings may very well be part of our “new normal.” 3. Speedy eviction trials Believe it or not, Texas Law has a rule of civil procedure which requires that eviction trials must be held not less than 10 days nor more than 21 days after the petition is filed. While the rules also provide that a resident must be served at least six days before trial is held, the rules recognize that the eviction process should be a speedy one. Although the process has been somewhat elongated

over the last couple of years, many courts have been able to get back to a speedy eviction process. 4. The TAA lease The Texas Apartment Association lease offers a lot. The lease contains numerous provisions needed to hold a resident accountable for bad behavior. The new TAA lease form, section 11, has a number of provisions that would allow you to declare a default of the lease if residents act in a manner that is loud, obnoxious or dangerous, disturbing or threatening or disruptive. Aside from the conduct provisions, the lease will answer most questions either you or the residents have regarding your respective rights and responsibilities. If you have not already done so, you should become familiar with the provisions of the lease which should allow you to minimize problems down the road. 5. Rental assistance Many owners and residents have taken advantage of the robust rental assistance programs that were offered by the state and local jurisdictions. Although court involvement in the rental assistance programs has not been ideal (that’s where the 60-day abatement procedure comes from), the programs have allowed owners to get paid much needed delinquencies and kept residents housed during the COVID-heavy months. November 2022



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6. Legal Aid What? Why would I be thankful for legal aid? Well, look at it this way. Although legal aid tends to focus on issues independent of the actual delinquency, when a resident is represented by counsel, you need to make sure that you have dotted your “i’s” and crossed your “t’s.” This requires us to be better prepared for what might come our way in court. This gives you incentive to be better, smarter and more diligent with respect to such things as delivery of notices, preparing your petition and bringing evidence before the judge. 7. The notice to vacate period The CARES Act has taught us that 30 days is a really long time to wait before an eviction is filed. We should be thankful for section 24.005(a) of the Texas Property Code which provides that the landlord must give a resident who defaults or holds over at least 3days’ notice to vacate before the owner can file an eviction. Although the CARES Act does not have an expiration date and still must be followed for those properties that are subject to the CARES Act, if you are not subject to the CARES Act, you can be thankful for Texas Law that requires a 3-day notice to vacate.



November 2022

8. Texas source of income legislation In 2015, the Texas Legislature adopted section 250.007 of the Local Government Code. Section 250.007(a) provides that a municipality or county may not adopt or enforce an ordinance or regulation that prohibits an owner from refusing to rent to a person because the person’s lawful source of income includes funding from a federal housing assistance program. In other words, owners cannot be required to participate in the federal Section 8 program. The Section 8 program has allowed operators to provide much needed affordable housing to a substantial number of residents. However, there are complicated regulations which must be followed by program participants. Operating housing that participates in the Section 8 program is vastly different than operating a conventional property. Conventional operators are not equipped or trained to navigate the Section 8 regulations. While jurisdictions can adopt rules requiring an owner to participate in certain veteran assistance programs (such as the VASH program), no city or county in Texas is able to legally require that owners and operators participate in a Section 8 program.

9. The Justices of the Peace in Harris and surrounding counties Every judge has had to deal with a variety of new COVID-related regulations over the past few years, which has led to different interpretations, court room operations and judicial policies. Nonetheless, we remain fortunate to have some of the finest judges in the state serving our area. For the most part, the JPs in Brazoria, Fort Bend, Harris and Montgomery counties are well qualified, well-educated and well prepared to handle the issues that come before them. 10. HAA training programs If you are a member of HAA, you are a member of the largest local apartment association in the country and one that has some of the finest training programs available. I like to brag that we have the best educated members in the state. No matter what you want to learn, HAA probably has a program that fits your needs. We can all be thankful for something. You may want to use this time of year to think about what you are thankful for, whether legally relevant or not! Happy Thanksgiving!


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Resident Relations from the RESIDENT RELATIONS COMMITTEE


A resident disputes charges after management keeps their security deposit after failure to move in. A RESIDENT FILED a complaint with HAA to dispute charges he received from an apartment property. The resident went to view his unit before moving in, after management made several repairs when the previous tenant moved out. Upon reviewing his future unit, the resident noticed several changes from the model unit he toured weeks before. After checking to see if the changes would be made, and management letting him know they would not be able to match the model unit he previously toured, the resident decided to not proceed with moving in. Management charged the resident his security deposit fee of $1,748 due to failure to move in.



November 2022

Management Response Management responded to HAA, and that response was then forwarded to the resident. Enclosed were copies of the lease, application, statement of deposit and documentation of the events that occurred. Upon review, the committee found that management had neglected to sign the lease. The Committee’s Decision After reviewing the case, the committee decided in favor of the resident. The lease provided by management was not valid. Management failed to submit a signed lease. The security deposit was refunded to the resident. The HAA Resident Relations Committees provide an impartial review of resident complaints

using the documentation provided by both the resident and management. When the committee finds in favor of the resident, we appreciate a direct response from the property to the resident within two weeks and a copy of the payment sent to HAA for our records. When the committee finds in favor of the resident, management may file an appeal. When the committee finds in favor of the property owner, the decision is final. If you are a manager with a resident relations issue, call HAA at 713-595-0300 for direct assistance. Renters can be referred to HAA by calling 713-595-0300 to speak to a trained consultant, fluent in English and Spanish, Monday through Friday from 9 a.m. to 4 p.m. Residents can also be directed online to www.haaonline.org/renters.


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On the Scene with the HAA PAC HAA PAC Luncheon Tuesday, September 20 at the HAF Dinerstein Reed Prokop Education Center Sponsored by 1 Texscape Services The HAA Political Action Committee hosted State Senator Carol Alvarado, State Representative Penny Morales Shaw and the Texas Apartment Association Government Affairs Staff and EVP for the September luncheon.

WE’RE ALL ABOUT BETTER GOVERNMENT Threats from government are coming at the apartment industry at a rapid pace. The HAA PAC, the political action committee of the Houston Apartment Association, needs your help to fight bad legislation. HAA members can participate in the PAC on several levels. Committee application forms are available. To join, renew or learn how to become involved with the PAC, see online at www.haaonline.org/haapac or contact govaffairs@haaonline.org. 16


November 2022


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HAA Annual Business Meeting with a special guest speaker to be announced

Thursday, November 10 5:30 p.m. to 8:30 p.m. Omni Hotel 4 Riverway, Houston, TX 77056

Table of 10: Early bird rate: $700: Standard rate: $900 Individual seat: Early bird rate: $65; Standard rate: $85 The deadline to receive the early bird rate is October 13

Reception and Seated Dinner Register online at www.haaonline.org/events

Join us as we elect our leadership for 2023 and celebrate the achievements of 2022 Nomination and Election of 2023 Officers and Board of Directors Recognition of 2022 Committee Members Recognition of 2022 NAA Credential Holders Recognition of 2022 Go-Getter Achievements Recognition of 2022 Leadership Lyceum Graduates Presentation of 2022 Appreciation Awards

Sponsored by ATI Restoration and Chadwell Supply

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BE A PART OF THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA’s young professionals and it is open to all members. Network with your peers and grow your career together among the next generation of HAA leadership! To learn how to become involved with NEXT, see online at www.haaonline.org/next.

NEXT Mission Statement: A network of young professionals committed to the growth of future leaders with the Houston Apartment Association through education, peer-to-peer networking, and legislative and community involvement.

NEXT Co-Chairs:

HAA NEXT programs include free networking events held at various venues across Houston and low-cost Professional Development Breakfasts held virtually or at the HAA Education Center. The Professional Development programs feature special guest speakers on timely topics relevant to enhancing and furthering your multifamily industry career.

Amanda Kelly, CAS, Brandt Electrical A/C & Heating Services

Register online at www.haaonline.org/next or email us at events@haaonline.org for more information. We look forward to meeting you!

Ruha Vohra, NALP, CAM, Veritas Equity Management


ds n a s r a calend r u o y EXT! N Mark s ’ t a for wh d e n u t the final2: s s i m ’t n Do t for 202 n e v e T X NE ke Night arao

Holiday K

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Holiday Kar aoke Night

Ho Ho Hold

that microp hone! Come sing your heart out for the holiday season with the HAA NEXTers!

Bring out your best holiday attire for the costume contest and don't miss out on a chance to win $100! All attendees will be entered into drawings for tickets to the 2023 HAA Installation Gala on January 21 at Bayou Music Center! Must be present to win.

Wednesday, De

cember 14 Harold’s Heig hts, 350 W. 19th St . 77008 6 p.m. to 9 p.m . $25/person

y Sponsored b ply p Chadwell Su er n and Roadrun n Restoratio

Register at w ww.haaonlin e.org/events

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NOVEMBER S M T W 1 2 6 7 8 9 13 14 15 16 20 21 22 23 27 28 29 30

Calendar HAA Education, Events and Meetings SCHEDULE

NOVEMBER 2 HAA Blood Drive Wednesday, November 2 8 a.m. to 1 p.m. 4810 Westway Park Blvd New Supplier Orientation Wednesday, November 2 10 a.m. to 11 a.m. Via Zoom All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Ambassador One Society Meeting Wednesday, November 2 3:30 p.m. to 5:30 p.m. Kirby Icehouse 1015 Gessner Road Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only.

3 Avenues: Maintenance Blvd 3 – Dude, where’s my caulk?

T 3 10 17 24

F 4 11 18 25

S 5 12 19 26

DECEMBER S M T W T 1 4 5 6 7 8 11 12 13 14 15 18 19 20 21 22 25 26 27 28 29

F 2 9 16 23 30

S 3 10 17 24 31

Inventory Management and Shop Organization with Chris King-Dye, Full House Marketing Thursday, November 3 8:30 a.m. to 12:30 p.m. Sponsored by Texas Southwest Floors

NEXT Committee Final Meeting and End of Year Celebration Friday, November 4 6 p.m. to 7:30 p.m. For more information, contact Lauren Ragin at lragin@haaonline.org.

From Fair Housing and the TAA lease paperwork to today’s terminology and techniques, the industry’s most dynamic instructors are on hand to educate students on the boundless potential that awaits them.

Legal Lowdown Thursday, November 3 3 p.m. to 4: p.m. Via Zoom Registration closes at noon. Registrants receive access links via email one day prior to event date. HAA's monthly legal series comes to you virtually with Howard Bookstaff. Visit the event calendar at www.haaonline.org to register. Sponsored by Redevelopment Services.



eXtreme CAM Monday November 7 to Friday, November 11 8:30 a.m. to 4 p.m. Enhance the skills of the apartment manager, which can result in more profitable rental properties, improved resident retention rates and increased employee productivity. Recommended for experienced managers only.

Election Day Tuesday, November 8

4 Independent Rental Owners Connection (IROC) Friday, November 4 8 a.m. to 10 a.m. IROC offers customized education and networking programs just for you! Visit www.haaonline.org for details. Sponsored by Brandt Electrical Services A/C & Heating

7-11 eXtreme CAS Monday November 7 to Friday, November 11 8:30 a.m. to 4 p.m. Enhance the skills of the apartment supplier with the Certified Apartment Suppier Program.

8-9 Leasing 101 Tuesday, November 8 to Wednesday, November 9 8:30 a.m. to 12:00 p.m.

Education Advisory Council Meeting Tuesday, November 8 11 a.m. to 12:30 p.m. Contact Lauren Turner at lturner@haaonline.org for more information.

9 Resident Relations Committee A Meeting Wednesday, November 9 2 p.m. to 4 p.m. Via Zoom

10 Featured Event: Annual Business Meeting Thursday, November 10 5:30 p.m. to 8:30 p.m. Join us as we nominate and elect our association leadership and honor recent NAA credential

UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room. Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.

Did they pay their rent? Rental Credit Reporting (RCR) was established in 1977 to solve screening problems the Houston Apartment Association founders felt plagued the local apartment industry. RCR has unsurpassed data on resident rental histories in the Houston region. The Houston Apartment Association and SafeRent are partnered to expand RCR and include numerous searches in one bundled report with immediate and unlimited inquiry access.

To learn more and subscribe, call RCR at 713-595-0300, email rcr@haaonline.org or visit www.haaonline.org.



November 2022


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Please note that dates and times are subject to change. Check the calendars at www.haaonline.org/events for the most up-to-date information.

graduates. See Page 17 for details. Sponsored by ATI Restoration and Chadwell Supply



Legal Lowdown Thursday, December 1 3 p.m. to 4: p.m. Via Zoom Registration closes at noon. Registrants receive access links via email one day prior to event date. HAA's monthly legal series comes to you virtually with Howard Bookstaff. Visit the event calendar at www.haaonline.org to register. Sponsored by Guardian Construction

Montgomery County JP/Constable Appreciation Luncheon Thursday, November 17 Contact Madison Polston at mpolston@haaonline.org for more details.

18 Expo Committee Meeting Frday, November 18 3 p.m.




Thanksgiving Wednesday, November 23 to Friday, November 25 The HAA Office will be closed beginning Wednesday, November 23 at noon through Friday in observance of the Thanksgiving holiday.

Fort Bend County JP/Constable Appreciation Luncheon Friday, December 2 Contact Madison Polston at mpolston@haaonline.org for more details.



HAA PAC Luncheon Tuesday, November 29 11:30 a.m. to 1 p.m. Join the HAA Political Action Committee for an informative session. Contact Madison Polston at mpolston@haaonline.org for more details. Sponsored by Camp Construction Services

CAPS: Certified Apartment Portfolio Supervisor Program Monday, December 5 to Friday, December 9 8:30 a.m. to 5 p.m. Property supervisors: Get your credentials in just one week! Candidates must have a minimum of 24 months of multi-site property management experience or be a CAM or ARM credential holder in


good standing. For more requirements and details, see Page 23. Sponsored by Best Plumbing, Core Landscape Group, FSI Construction and TriArc Construction

7 New Supplier Orientation Wednesday, December 7 10 a.m. to 11 a.m. Via Zoom All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Go-Getter Meeting Wednesday, December 7 4 p.m. to 6 p.m. Kirby Icehouse Memorial Join our HAA recruiters and new members for the final meeting of 2022! See Page 62 for more information. Sponsored by American Fire Systems and TriArc Construction

9 ACES Holiday Luncheon Friday, December 9 11:30 a.m. to 2 p.m. For more information, contact Lauren Turner at lturner@haaonline.org. Sponsored by Cotton Commercial USA and Guardian Construction

12 Harris County JP/Constable Appreciation Luncheon Friday, December 16 Contact Madison Polston at mpolston@haaonline.org for more details.

14 NEXT Holiday Social Wednesday, December 14 6 p.m. to 9 p.m. Harold’s Heights 360 W 19th St. Site C. Fan-favorite Holiday Karaoke Night is back! Sponsored by Chadwell Supply and Roadrunner Restoration Company

15 Product Service Council Happy Hour Thursday, December 15 1 p.m. to 4 p.m. Contact Susan Hinkley at shinkley@haaonline.org for more information.

23-JANUARY 3 HAA Offices Closed Friday, December 23 to Friday, January 3. The HAA offices will be closed in observance of the holiday season.

November 2022



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Get the lowdown,

virtually! Stay up to date and in the know via this monthly series. Join Howard Bookstaff virtually for an update on all things legal, from eviction procedures to local, state and federal law changes. Program fee: $45 per person Annual Property Subscription available: • $500 per property

Mark your calendars for the final two sessions for 2022!

November 3 Sponsored by Redevelopment Services

December 1 Sponsored by Guardian Construction

First Thursday of every month at 3 p.m. 3 p.m. to 4: p.m. Via Zoom Registration closes at noon one day prior to the event date. Registrants receive access links via email one day prior to event date.

Watch your email and visit www.haaonline.org for the latest topics to be discussed.

Register online today at www.haaonline.org or call 713-595-0300 for details.

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CAPS off to a great career and hands up to a bright future. All in one week: December 5-9 To obtain the CAPS credential, candidates must complete the following: • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing. • Successful completion of all CAPS course work (totaling 40 hours) • Pass the CAPS exam within six (6) months of declaring candidacy Course Schedule and Fees: • The CAPS curriculum is comprised of six modules and is administered by HAA in five days • Check-in and registration begins at 8:30 a.m. • Modules vary in length; classes generally will conclude by 5 p.m. or earlier • Lunch is provided • Total Program Cost: $1,500 • All textbooks, exam fees and meals are included in the course fee

CAPS Course Calendar: December 5: Client Services and Stakeholder Relations December 6 Investment Management Decemer 7: Improving Occupancy December 8: Asset Evaluation and Preservation December 9: Talent Management and Leadership December 9: Contemporary Issues in Multifamily Housing For a more detailed synopsis of individual course content, please visit the education page of our website at www.haaonline.org/education.


With instructor Stephanie Puryear Helling

Sponsored by: TriArc Construction Best Plumbing FSI Construction Core Landscape Group

For a more detailed synopsis of individual course content, please visit the education page of our website at www.haaonline.org. For more information on the CAPS credential, contact the HAA Education Department at 713-595-0335, email education@haaonline.org or see online at www.haaonline.org. November 2022



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With Instructor Mindy McCorkle

The Certified Apartment Manager credential is already exceptional. Presented in a super-charged format, Extreme CAM accelerates the education process and allows you to attain the CAM credential via a schedule that works best for you. (Recommended for experienced managers only)

Sponsored by ALN Apartment Data Cost: $1,300/person ATI Restoration Belfor Property Restoration CAM Credential Qualifications: • Minimum of 12 months of onsite property management experience in a management Chadwell Supply role or position (Assistant Managers do qualify) Core Landscape Group • Successful completion of all CAM coursework (totaling 40 hours) • A passing score on the CAM exam within six months of candidacy enrollment Earthworks Inc. InterSolutions Staffing Perceptive Things Roadrunner Restoration Company LLC Sentriforce

L OUT! offerings SEL Extreme CAM ake sure you save your seat! m n up early to g/events Sig online.or e at www.haa Register onlin ine.org for ation@haaonl or email educ ion. more informat

Fall Schedule (five days): Classes are held during the work week only November 7-11 9 a.m. to 5 p.m.

There’s Extreme CAS too!! Contact Lauren Turner at lturner@haaonline.org for details.

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Please join us for the ACES Holiday Event:

es l b b Bu &

h c n u r B Friday, December 9 10:30 a.m. to 1 p.m. Morton’s The Steakhouse –

Please register to attend at www.haaonline.org

Find the perfect holiday gifts. Shop for gifts for loved ones or yourself among a curated selection of local vendors

Houston Galleria 5000 Westheimer

$55 per person Program Sponsors: Cotton Commercial USA and Fidus Construction Services Notice of cancellation is required two days prior to the event for a refund less a $15 administrative fee. All pre-registered no shows will be billed. Payment is required at the door if not received prior to the event.

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“RESPECT STATE HOUSING LAWS” Legislation introduced to end federal CARES Act Notice to Vacate.

NAA worked alongside industry partners to secure introduction of the “Respect State Housing Laws Act,” which would help restore normalcy and balance to rental housing operations. Published September 30, 2022 and updated October 3, 2022. On September 30, 2022, Rep. Barry Loudermilk (R-GA) introduced the “Respect State Housing Laws Act" (H.R.9062), federal legislation that would end the CARES Act notice to vacate requirement. The National Apartment Association (NAA), working alongside the National Association of Residential Property Managers (NARPM), collaborated with Rep. Loudermilk to secure the introduction of this important bill. In immediate response, NAA and the National Multifamily Housing Council (NMHC) released a statement applauding the introduction of legislation that would help restore normalcy and balance to rental housing operations. In March 2020, Congress passed the CARES Act, legislation that included a temporary 120-day moratorium on evictions and late fees for federally-backed and federallyassisted housing. The moratorium featured what should have been a temporary notice to vacate requirement. Due to a drafting error in the legislation, however, this provision – which intrudes state and local notice periods – has remained in place long past the moratorium’s expiration, and remains a disputed issue in courts today. Read more on the notice to vacate requirement. For more than three years, rental housing providers have navigated immense operational hurdles and financial challenges, only exacerbated by federal interference into state

and local law. The introduction of this bill is a critical step in the right direction, and NAA will steadfastly advocate to ensure it crosses the finish line. This is a developing story. Additional updates will be provided as they become available. A YIMBY Victory in California Two new laws in California seek to address housing affordability. Here’s the latest. Updated October 4, 2022. On September 28, 2022, Governor Gavin Newsom (D-CA) signed two new bills into law, both aimed at addressing housing affordability. The New Laws The Affordable Housing and High Roads Jobs Act of 2022 will simplify processes and reduce barriers to multifamily development in areas zoned for commercial, retail or parking use, and make development a use by right. A project hoping to utilize the streamlined review processes contained within this law must dedicate 100 percent of the units as affordable to lower-income households as defined in the state code, excluding managers’ units. Notably, the law prohibits a local government from imposing additional requirements or fees on the project should it follow the specified, streamlined review process. The law also includes labor and wage standards, clarifies which areas are eligible for relevant development, and sets certain other development criteria. Similarly, the Middle Class Housing Act of 2022 makes housing development an allowable use on a parcel zoned for office, retail or

Your Vote Matters 26


November 2022

parking. This law, however, does not include an affordability requirement but specifies additional requirements for the project to proceed, including some relating to density, wages, and sustainability. Gov. Newsom also signed into law a bill that would prohibit minimum parking requirements for certain types of residential development. Policy Analysis “Not in my backyard” (NIMBY) attitudes have been ever-present in many local communities that torpedo multifamily development in their towns, often while acknowledging that more housing is needed regionally. Multifamily developers can face insurmountable opposition, regulation and fees from local governments which increase the cost of housing or otherwise, make the project infeasible. In fact, it’s estimated that government regulation accounts for 40 percent of the cost of developing multifamily housing. These recent California laws appear to have sprung from the corresponding “Yes in my backyard” (YIMBY) movement, which hopes to ensure that all local jurisdictions participate fairly in the effort to create more desperately needed homes. By reducing fees and regulations, streamlining the permitting process and providing more potential lots for residential use, the laws may be a step in the right direction. – Ben Harrold For more information on Housing Choice Voucher Program policy, please contact Ben Harrold, NAA’s Manager of Public Policy. For more on the National Apartment Association, visit www.naahq.org.

The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being. For more on HAA PAC, visit www.haaonline.org/haapac www.haaonline.org

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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA Forty Under 40 Celebration Sponsored by Signature Sponsor 1 AAA Plumbers Excellence Sponsors 2 FSI Construction Inc. and 3 Texscape Services and Bubbly Bar Sponsor 4 Gemstar Construction Development HAA honored our industry's elite young professionals, the Forty Under 40 Class of 2022, at 40 Below in the heart of downtown. For more photos, visit www.haaonline.org and scroll down to the Photos by Partners link under Photo Galleries..



November 2022

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November 2022



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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA Forty Under 40 Celebration



November 2022


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November 2022



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On the Scene Photos by MARK HIEBERT, Hiebert Photography HAA Forty Under 40 Celebration



November 2022


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Compiled by

MADISON O’BAR, HAA Communications Manager Photos by

MARK HIEBERT, Hiebert Photography with some photos supplied by honorees

Meet the Houston Apartment Association’s third class of Forty Under 40 honorees. These top young professionals were selected from nominations by peers, supervisors and leaders, some are listed here. A panel of judges in the association’s leadership scored honorees based on career achievements and success, local community and association involvement and leadership qualities. 34


November 2022


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Jackie Aguirre Vice President of Operations Veritas Equity Management “There is no part of Veritas that is not covered in Jackie’s fingerprints. She has done an incredible job of creating and implementing a unique company culture that focuses on simplicity, agility, personal responsibility, and individual empowerment.” – John Boriack, President, Veritas Equity Management

“She is a true role model for me, her team and many of her peers. She gracefully embodies priorities, integrity, humility, constant development, loyalty and servant leadership. She is an amazing and admirable boss lady.” – Ruha Vohra Community Director Westchase Creek

Susan Alvarado, CAS

Erica Askew

Sales Consultant Century A/C Supply “Susan is a true go getter! She was given the Expo Rookie of the Year award, and her involvement within the industry has made a difference. A reflection of this was shown this past June at the Honors Awards, when she was presented by the PSC Officers with the Rising Star Supplier Award.” – Candis Mohr, CAS, Marketing, AAA Plumbers

Regional Manager RPM Living “Erica is a great leader, and her teams love her. She not only gives them her knowledge, but helps them understand the bigger picture. She leads by example and always manages to create positive solutions in tough situations.” – Christopher Cunningham, VP Operations, RPM Living

“Susan’s commitment to the multifamily industry can be seen through the interactions she has on a day-to-day basis with her customers and her volunteer work within HAA.” – Ken Schreiber, General Manager, Century A/C Supply

“I have known Erica for over 17 years and RPM is extremely lucky that she joined our group. She continues to be one of our top operators. This is an industry that she truly loves and is always wanting to grow her knowledge of it.” – Ingrid Shultz, Senior Vice President, RPM Living

Aryne Bailey Vice President of Student Housing The Dinerstein Companies “Aryne has been an integral part of the growth and success of our national student portfolio and is respected by her peers, team members and clients. Chris Newton and Glenda Holmes with TAA, tapped Aryne as their “student housing expert” to help advise TAA and Blue Moon on developing the new TAA/NAA student lease, which is now being rolled out not only in Texas, but across the country.” – Clay Hicks, President, TDC Management “Aryne is respected and loved by all who get the chance to meet her. She inspires me daily to be better, and strive to be the best I can be, as I look to match her determination, dedication, and drive.” – John Barr, Portfolio Director, TDC Management


November 2022



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Kelsey Callaway

Shaun Callaway, CAS

Southwest Business Development Manager PooPrints “Kelsey has wisdom beyond her years as she deals with the pressures of business development responsibilities in a very competitive marketplace, all while raising a young family. She has focused on embracing the multifamily industry and works hard to use her relationships to empower and positively influence the lives and careers of her customers, co-workers and even her competitors.” – J Retinger, CEO, BioPet Laboratories Inc.

Vice President of Houston Market Earthworks Inc. “Shaun is a true optimist. It is his positive attitude that helps him accomplish whatever task he has been assigned. He is a complete go getter, who goes the extra mile and gives his best to whatever committee or project he has been assigned.” – Vi Lewis, CAM, CAS, COS, PHM, Regional Manager, Reep Residential

“Kelsey’s cheerful, sweet, and energetic disposition cannot be ignored. I have watched her continue to develop and grow over the years. She is committed to her career and industry and displays a high level of integrity in all that she does.” – Monica Gracia, Regional Vice President, Dayrise Residential

“I admire Shaun and his ability to manage his clients, teams, committees, and family with ease. He is a Leadership Lyceum graduate with HAA and holds a CAS designation. With proven successes that I have witnessed while working with Shaun, he embodies what it means to be one of the 40 Under 40.” – Jennifer Ramos, Regional Property Manager, Cushman & Wakefield

Kathleen Coddou VP of Business Services Mosaic Residential “Kathleen supported our on-site and regional teams with such patience, compassion, and kindness. She demonstrated tremendous leadership qualities that were recognized company wide. In addition to her professional attributes, she is very articulate, personable and an overall pleasure to work with!” – Bernadette Cepeda, Regional Vice President, Mosaic Residential “She is considered a guru in everything she does and respected by her peers as a result. I am truly in awe of all this woman has accomplished before the age of 40, and continues to achieve, while navigating an ever-changing world and personal obstacles.” – Laura Kinard, Vice President of People Services, Mosaic Residential

Sean Cunningham Director of Multifamily Flooring Warehouse “He is one of the most exceptional people I’ve ever met. His enthusiasm for all things relating to life, his co-workers and our industry is infectious. Sean is a stand-out and has accomplished a great deal in his youthful career. He is one of those rare individuals who is equal parts conscientious, engaging, curious and fun. One of my favorite things about Sean is how he encourages every one to be the best version of themselves.” – Stephanie Naylor, President, Flooring Warehouse



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Karla De Jesus

Emily Frost

“Karla displays a high level of leadership acumen that is beyond her years. I feel lucky to have had the opportunity to work with her and watch her grow into the successful regional manager she has become.” – Melanie Trapnell, Senior Vice President of Operations, Gables Residential

“I have watched Emily’s career flourish through arduous work and determination. She is a team player who proactively assists her coworkers with anything needed to accomplish a task or goal. She was chosen as Team Member of the Year award this past May.” – Kendra Roberts, Director of Property Management, SYNC Residential

Regional Director Portico Property Management “It has been so much fun watching Karla grow and develop into a strong leader over the years. Karla builds great teams who are loyal and love working with her. She takes time to develop and train her teams, which attributes to much of her success.” – Heather Richardson, Regional Vice President, Portico Property Management

HR Generalist SYNC Residential “Emily is dependable, efficient, and unfailingly professional. In fact, I have never worked with a person who gives as much attention to detail as she does. She loves people, works hard and always tries to lift the spirits of those around her.” – Nancy Lee, Marketing Director, SYNC Residential

Emily Gaal

Property Manager Morgan Group “I have watched Emily flourish and handle every challenge thrown her way with both accountability and grace. Emily quickly wrapped her arms around the community and earned the respect of her residents and coworkers with her affable demeanor.” – Ruth Reyes, Regional Manager, Morgan Group “Emily is able to streamline processes and workflow, along with her “go-getter” attitude, Emily is first choice to jump in with new acquisitions and onboarding new teams.” – Kristen Reitmeier, Implementation and Support Services Manager, Morgan Group



November 2022


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Emily Jones

Giovana Gone, CAS

Outside Sales Consultant Century A/C Supply “She is a leader among her peers and an asset to the multifamily industry, demonstrating professionalism, kindness, and a work ethic that is unsurpassed. Giovanna has the rare and genuine quality of sincerely being able to light up any room she walks into, and she makes sure to walk in to all the rooms.” – Cameron Colletti, Regional Trainer, Knightvest Residential “She has never met a stranger and is always willing to do whatever it takes to help her customers. This past year she moved sales territories and has grown her new area by a wild 67%!” – Jacob Kunath, CAS, Multifamily Sales Manager, Century A/C Supply

Cori Graves

Community Manager Greystar “Cori Graves is an excellent manager, and it shows in how she leads her staff, by setting an example of the proper way to interact with the people who come into their office.” – John LeFevre, General Manager, BELFOR Property Restoration

Marketing Specialist SYNC Residential “She has exemplary work ethic and strives to be the best at whatever is put on her plate. Her positive attitude spills out onto everyone she is around. Her marketing skills are unique, organized and always a passion for her.” – Jennifer Burton, Property Manager, Tradehouse at Bulverde Marketplace

“Having worked with some of the best management companies throughout my career, I’ve been exposed to some incredible on-site management teams, and I can honestly say Cori and the team at The Retreat at the Woodlands, is at the very top of my list. “ – Susan Martin, Program Coordinator, The Woodlands Township

Mallory Hess

Outside Sales Consultant Century A/C Supply “She’s grown into her role at Century and HAA, and her energetic style is as welcome today as it will be years from now.” – Jacob Kunath, CAS, Multifamily Sales Manager, Century A/C Supply “She has the number one percentage growth compared to all other sales reps in the region. She is a determined and well-rounded professional who has so much potential to go far in her career. This is only the beginning for Mallory, and I can say with great confidence that she will soar high in the coming years.” – Amber Whitaker, CAS, Assistant Vice President FSI Construction


Amanda Kelly, CAS

Director of Business Development Brandt Electrical “She is positive, supportive and ensures that those she is around feel respected, included, appreciated and heard. I know we will see her skyrocket in the coming years and can’t wait to watch her grow!” – Stephanie Graves, CAPS, CAM, IROP, President and CEO, Q10 Property Advisors “Amanda shows an eagerness to serve, learn and grow throughout the seasons she lives, while sharing an enthusiasm for those she meets and serves alongside.” – Candis Mohr, CAS, Marketing, AAA Plumbers November 2022



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Jamal Littles Community Manager Judwin Properties “Jamal is an excellent teacher, willing to share his knowledge with others, and is always available to answer questions. Jamal is always striving to grow, and has a desire to learn from others.” – Jerry Winograd, President, Judwin Properties

Debra Knight, CAS Jessica Kilgore Property Management Venterra Realty “I think Jessica is an asset to any organization or group that she joins. She is a go getter and visionary, with great perception and feedback.” – Shawna Premeaux, Regional Manager, Venterra Living “Jessica is the definition of success in her role. Not only is she able to effectively close at a higher rate than anyone else in the company, but she is also able to do so while maintaining some of the highest customer experience scores simultaneously.” – Dustin Crandall, Sales Manager, Venterra Living

Senior Sales Representative Comm-Fit “Her passion for the association is evident in the network and friendships she has forged over the years. But what I find even more compelling is her keen ability to step in and step up with a true servant’s heart. Debra serves with kindness and a steadfast commitment to our mission.” – Christy Rodriquez, Director of Multi-Family Properties, Judwin Properties

“Jamal is a shining example of professionalism, enthusiasm, drive and execution. He is the epitome of a team player. He puts his ego on the back burner to ensure that he listens intently and without bias to those around him.” – Christy Rodriguez, Director of Multi-Family Properties Judwin Properties

“Debra has tirelessly served in one capacity or another in HAA since 2007, when she earned her CAS designation. She was a graduate of the HAA Leadership Lyceum in 2014, served on the PSC and has diligently served on the Expo committee since 2017.” – Clark Gregg, Director of Capital Projects, Hilltop Residential

Cameron Leger Marketing Manager Greystar “We joke that Cameron is our lifeline, or “phone a friend” go-to. He is willing to jump in to troubleshoot and share his technical knowledge to help solve any problem. He is an asset to our Greystar Central South Team.” – Carina Bryars, Director of Marketing, Greystar



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Maria Morales Executive Vice President Guardstone Property Management “When I first met Maria, I was immediately struck by her professional demeanor, her keen and analytical knowledge of the industry, her drive and dedication to her company, her poise and her warm and engaging personality.” – Elizabeth Castro Gray, CEO and Managing Member, Lamppost Capital Management

Patrick Magnuson Community Manager Greystar “Patrick’s hard work and dedication enabled him to achieve the following individual awards, 2018-2020 PAC, 2018-present NEXT, 2019 HAA Presidents Award, 2019-2020 co-chair of NEXT.” – Sharise Linson, Regional Property Manager, Real Estate DEI Greystar “As a testament to Patrick’s talents, he was recently named HAA Property Manager of the Year, and won Greystar’s distinguished annual Core Value Award, Respect, at the recent awards event in Houston.” – Mack Armstrong, Senior Managing Director, Greystar

Erica Miller Community Manager Greystar “Erica remains to be a total class act. From her communication with prospects, employees, peers and owners, to her always polished appearance. Her willingness to be flexible and change whenever we need it is a true testament to her character.” – Kristin Krohn, Regional Property Manager, Greystar

“She is truly a supporter and shining star in our industry.” – Tina Cavaco, CAPS Executive Vice President, Centra Partners

Jennifer Martelli Marketing Manager Greystar “Jennifer is widely regarded as a talented and gifted marketing strategist and a future leader within the company. Jennifer is quick to volunteer for additional projects as well, participating on the Greystar Annual Awards work team, St. Jude fundraising, and pushing every HAA related effort through encouragement and creative and inspirational emails.” – Mack Armstrong, Senior Managing Director, Greystar “I just can’t say enough about her drive to see opportunity, or deficiency, and do what she can do make it better.” – Carina Bryars, Director of Marketing, Greystar



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Monica Morales Mutli Site Manager Q10 Property Advisors “Monica is well rounded, supportive of her team, takes initiative, relatable and approaches challenges with humor and passion to help people and perform. These qualities have proved her to be a key member of our team.” – Stephanie Graves, CAPS, CAM, IROP, President and CEO, Q10 Property Advisors “Monica has a passion for learning, as she obtained her CAM, FHC, CPO, CGPM, and SHCM designations. Monica provides strong leadership to her team, understands financials, and her community received top scores from HUD and REAC audits on multiple occasions.” – Patrick Harris, Vice President, Whitney Management Corp.

Rachel Pash Vice President of Operations RPM Living “Rachel is an incredible asset to my team. She is dependable, honest and incredibly hard working. Beyond these skillsets, she is an impressive leader who always yields the highest results from her team members.” – Cynthia Miller, Division President, West, RPM Living

Liz Pedregon Executive Director ParaWest Management “It is unique to find such a driven and focused individual at such a young age. Liz started from the very bottom of our business, fresh out of high-school, and over the past 19 years has risen to be one of the most respected executives in her field.” – Chris LaRue, Associate Partner, ParaWest Management “Liz has been a vital part of our organization and its success. She helped pilot our corporate volunteer and community outreach program “ParaWest Pays it Forward.” – Kimberly Grahan Authur, Associate Partner, ParaWest Management

Sarah Perry Performance Strategy Manager Greystar “Sarah has continued to impress me over these last 6 years with her individual growth. She is a valued asset at Greystar, with the praise and respect of her peers, and proven results of the onsite teams’ development.” – Roxanne Werchola, Manager, White Oak Partners “Sarah is intuitive, smart and well-liked by all. She has been an incredible resource for us, customizing our Business Intelligence tool that our operator utilizes today to identify non-performing assets at-a-glance, with the ability to drilldown on KPI data.” – Joe M. Perez, COS, Managing Director, Greystar

“Words can’t express how proud and impressed I am to work with Rachel. Her continued dedication to multifamily has helped earn her CAM, and now she is a candidate for CPM with IREM.” – Ingrid Shultz, Senior Vice President, RPM Living



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Valerie Radla, CAS

Director of Business Development Liberty Rent “Valerie’s grown to be a dynamic, self-motivated, business development leader in every role she has taken on. Her greatest passion is connecting to people by building relationships through the multi-family industry and its associations.” – Beth Rohani, President CEO, Ameritex Movers “Valerie is a multifamily ‘legacy,’ following in her father’s career footsteps. She is a welcomed addtion to our industry and a joy to all who know her.” – Tina Cavaco, CAPS, Executive Vice President, Centra Partners

Ruth Reyes

Regional Manager Morgan Group “Ruth is a reliable and trustworthy coworker, performing all her duties in an exemplary manner, while still finding time to train and mentor others. She plays a key role in the onsite operation and efficiencies at the Morgan Group. With her assistance and knowledge many potential challenges are solved.” – Joe Melton, SVP of Marketing and Communications, Morgan Group “I knew from the moment that I hired her that she would be one to watch for other leadership opportunities within Morgan. She quickly impressed me, as well as others on our team. She has a continued bright future with Morgan, and the property management industry.” – Shelley Watson, Executive Vice President Operations, Morgan Group

Marilyn Rivero, CAM, CAPS. IROP

Regional Account Manager First Onsite “Marilyn has a true passion and dedication for our industry and her career path has demonstrated that. Marilyn is a friend, leader, and mentor to numerous professionals within our industry, but I am most honored to call her my friend.” – Stephanie Burriss, Director of Multifamily Operations, Hunington Residential “She is dedicated, loyal, professional, smart, witty, flexible, curious and talented beyond words. She quickly has grown her client base and book of business as a female in the general contracting world!” – Stephanie Graves, CAPS, CAM, IROP, President and CEO, Q10 Property Advisors

Boris Sanchez

Founder/President Sanmore Investments, LLC “Boris C. Sanchez, a local Houston investor, renovated a 44-apartment complex in the East End. Ensuring security and a higher quality of life for its residents, he named the project in honor of his late mother, Marisol Moreno.” – Sylvester Turner, Mayor of the City of Houston


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Rachel Sedelmyer

Senior Business Development Texscape Services LLC “Rachel has demonstrated an unparalleled commitment to her craft, employer, the Houston Apartment Association and its members. She leverages that rare gift to help deliver great experiences for both her supplier employer and management/ownership.” – Brandt Dillon, President, Texscape Services LLC “I met Rachel 3 years ago, and the moment I met her she has been nothing short of excellent. She has the best energy in the room and is one of the hardest working people I know.” – Halima Burke, Regional Supervisor, Asset Living

Nikki Sekunda, CAS

Executive Recruiter The Liberty Group “Her impact on the industry is well known, and has earned her a stellar reputation that only continues to grow! She can’t walk in a room and not greet and be greeted by everyone. It’s up and coming leaders like Nikki that will take this Association to the next level. She’s the epitome of what our industry needs.” – Jacob Kunath, Multifamily Sales Manager, Century A/C Supply “She is a rising star that was Co-Chair of HAA NEXT Committee for 2019 and 2020, and the recipient of the President’s Award by Starla Turnbo in 2019. I am beginning to think that in addition to her pedigree, Nikki had an HAA gene implanted into her DNA.” – Matthew Smith, President, The Liberty Group

Rebecca Slater

Regional Manager Gables Residential “I have seen Rebecca grow over the last years to be confident, yet not have an attitude, be kind, yet forthright and become extremely knowledgeable in all that she tackles. We are proud to invest in her and our future.” – Gigi Giannoni, Senior Vice President, Gables Residential “Rebecca displays so much talent and leadership acumen that is beyond her years. I feel very fortunate to get to be a part of her development and watch her learn and grow not only herself, but the people she leads and touches daily.” – Melanie Trapnell, Senior Vice President of Operations, Gables Residential

Blaise Spitaleri, CAS

Business Development Management Gemstar Construction “He is a servant leader and always willing to help lead, or guide others in the industry. Blaise is a person of high integrity, who exemplifies the utmost professionalism with high moral standards. He sets the bar high for those around him.” – Monica Gracia, Regional Vice President, Dayrise Residential “I believe he is one of the best ambassadors out there for our industry. He believes in its core values, mission, and model for those every day. I can attest to Blaise’s work ethic, positive attitude and creative thinking. He is a valued team member and a good friend.” – Benjamin Miller, General Manager, Gemstar Construction



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Do you really know your applicant?

Comprehensive applicant screening tools available today can uncover financial and criminal background information. Proper screening can also reveal identity fraud issues, including stolen and fabricated identities, which may result in costly problems. Comprehensive screening using Rental Credit Reporting can also tell you who hasn’t paid rent, who has broken leases and who has received their deposit refund. RCR provides Houston’s apartment industry with the most effective rental credit reporting tool available. RCR was established in 1977 to solve screening problems HAA founders felt plagued the local apartment industry. RCR has unsurpassed data on resident rental histories in the Houston region and gives your leasing staff immediate access to information about which prospects have fulfilled their leases and who have been residents in good standing. The Houston Apartment Association’s Rental Credit Reporting and SafeRent Solutions have partnered to offer numerous searches in one bundled report with immediate and unlimited inquiry access.

a service of

in partnership with

To subscribe or to learn more, call RCR at 713-595-0300, email rcr@haaonline.org or visit www.haaonline.org.

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Victoria Tiemann

Account Manager Redi Carpet “Victoria exceeds my expectations as an individual in every interaction. She is a perfect storm, and that’s not just a reference to the color of her hair, it is the mark of a truly unique industry servant. Keep your eyes peeled for the force that is Victoria Tiemann.” – Blaise Spitaleri, Business Development Manager, Gemstar Construction “Her can-do attitude, coupled with her desire to win, is a huge component of her success and the success of Red Carpet. Victoria loves our industry, customers, and the other supplier partners in our strong association.” – Kevin Goodnight, General Manager, Redi Carpe

Ruha Vohra, CAM, NALP

Stephanie Velasquez

CFO Q10 Property Advisors “Stephanie is dedicated to her team of 6 accountants, to the company and to her family! Her team adores her because of her dedication, fairness, candor and leadership. She always sticks up for her team, supports the sites and ensures that the product delivered to the owners is accurate and presented in the most professional manner.” – Stephanie Graves, CAPS, CAM, IROP, President and CEO, Q10 Properties

Amanda Walker, CAM, CAPS

Regional Supervisor Q10 Property Advisors “Amanda has always been a positive and hard-working person. I personally know that her teams LOVE working for her, as she will get right next to them, roll her sleeves up, and get the best job done for her owners and Management Company.” – Michelle Croasmun, Regional Director, Dayrise Residential

“In the past seven years, Amanda has blossomed into a wicked smart, dedicated, and fierce Senior Supervisor. She is a leader internally, works hard and plays hard. “ – Stephanie Graves, CAPS, CAM, IROP, President and CEO, Q10 Property Advisors. Congratulations to HAA’s Forty Under 40 Class of 2022.

Community Director Veritas Equity Management “Ruha has fostered a unique team culture and work environment that produces success from everyone under her leadership. Ruha takes advantage of every opportunity given to her to grow her skills and network both within our organization and through HAA.” – John Boriack, President, Veritas Equity Management “Ruha is an amazing individual, with a diverse background and incredible leadership skills. Ruha has led many team members to achieve unthinkable goals, including preforming a $1 million renovation at her current community. Even after 17 years in our industry, Ruha has never grown complacent and is always looking for the next opportunity to learn and serve in our industry!” - Jackie Aquirre, VP of Operations, Veritas Equity Management



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mark your calendars!

may 18, 2023

nrg center


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SUPPLIER PARTNERS SERVING TO FACILITATE GROWTH AND STRENGTHEN THE INDUSTRY. The Product Service Council is a group of active supplier members whose objectives are to promote the active involvement and participation of supplier members. For more information on the council and how you can make your membership work for you, see online at www.haaonline.org/psc or contact Susan Hinkley at shinkley@haaonline.org.


There is a Place for You! The Houston Apartment Association’s Product Service Council is here to help supplier partners navigate the association. Learn how you can get the most out of your membership.


his month, we interview Amanda Kelly, CAS, Brandt Electrical A/C and Heating Services; Karen Nelsen, CAM, CAS, ALN Apartment Data; and Blaise Spitaleri, CAS, Gemstar Construction Development, about the importance of networking.






Tell us about your current HAA involvement. Amanda Kelly: I am the Next Supplier-Chair, on the Product Service Council, I have been an Ambassadors Team Captain for four years, I recently added official Go-Getter to my industry resume, I am also on the Expo Committee, Outreach Committee, the Chili Committee and I am a voting PAC Member. Karen Nelsen: This year I am a part of the Product Service Council as the VP at Large, Ambassador ONE Society holding the ACE position, Education Committee, Career and Community Development Committee, the Charity Task Force, the PAC, Community Outreach, and I help teach NAA Certificate classes along with Leasing 101. Blaise Spitaleri: Currently I am one of two VPAL’s for the PSC. I also co-chair The Ambassador One Society, which are supplier partner networking meetings the first Wednesday of the month. I volunteer with Community Outreach, the Supplier Education Programs and serve on the Expo Committee.

Obviously, many of the events have put me in front of prospective clients, but what I have found to be the most valuable is networking with my supplier peers. I have had the privilege to create long lasting partnerships with other supplier members through HAA. They are the first people I call when I am investigating a new prospect. Our supplier members are unique in that way, they are always ready and willing to share connections, directions, or advice with other members. For example, I have gotten more direct referrals from supplier partners than I have amongst clients. My biggest advice to new members is to utilize all the networking opportunities the Houston Apartment Association has to offer, and not just those that management members are a part of. Karen: Networking within HAA has helped me both professionally and personally. HAA is such a large organization, but once you get to know a few people, it feels so much smaller. Being able to introduce myself at meetings and events has helped traction in networking with new companies for my business. It has also allowed me brainstorm with other members, which is a great resource. In addition, I have met some of my closest friends through HAA. Blaise: Networking within the HAA has provided opportunities to foster both personal and professional relationships that I can see lasting lifetimes. Our industry is uniquely charming with the range and consistency of our events.

How has networking within HAA benefited you? Amanda: I completely owe my success in the multifamily industry to the networking opportunities that HAA provides.

What have been your favorite events for networking? Amanda: Some of my favorite networking events include the NEXT Mixers and the Professional Development

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Breakfasts. I think it’s really cool that we have such a diverse group of young professionals in our association. Even though NEXT is geared towards the 40 and under group in the industry, that room is filled with young decision makers at all levels in their career. We have VPs, owners, regionals, managers, sales managers, leasing agents and regional maintenance managers that attend. So, trust me, no matter who your client is, there is a good chance you will make a helpful connection at one of the NEXT events. Additionally, the Professional Development breakfasts are always engaging and rich in education. There are always fun games and competitions at the networking mixers that encourage connection on a deeper level. Karen: One of my favorite events is the Chili Fest that HAF puts on. The whole industry is very supporting of HAA and gives back to the community. The event is family friendly – and I still have a framed photo on the wall of my son at Chili Fest when he was about three, riding a pony at the event (taken by Kimberly Scott – That Kimberly!). Most management companies partner with supplier partners, and it’s a great day for seeing and meeting


Find a mentor, our PSC is a great place to start, and have fun, we are a fun-loving group. We love what we do, and we truly enjoy the people we do it with, I feel like it’s what separates us from other associations. each other’s families. Over the years I’ve participated as management, and a judge for the chili contest and the booth contest. It’s always a great time! Blaise: This is a tough question because I truly enjoy all of the events. The Business Exchange and the Education Expo provide a stronger setting for networking, Chili Fest is the most fun, and Sports Challenge and Volleyball bring out the competitors. All the events bring value when utilized appropriately. Have you sponsored any HAA events and in what ways have you marketed your business using that sponsorship? Amanda: I have sponsored many events

over the years, and I most definitely have some favorites. The great part about sponsoring is that the HAA members know the value in our sponsors, and the board members are always encouraging their teams to show favoritism to our supplier partners that make events happen. The opportunity to get your company’s name ‘front and center’ at an event is priceless. That’s why our sponsorship auction is so well attended, our supplier partners know the value. Some of my favorites are anything PAC related, Board Meetings and the NEXT events. Karen: I tend to focus on the education events for sponsorship because my previous life was in training and education. / See Networking, Page 53

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On the Road with HAA Conroe Region Meeting Wednesday, September 21 Sponsored by 1 Gemstar Construction Development HAA hit the road again to hear from local Justice of the Peace Trey Spikes and HAA General Counsel Howard Bookstaff on the status of evictions. We had an information-packed luncheon focusing on court operations and what the “new normal” will be going forward. Thank you to Jaclyn Cochran and her team at Fidelis Grand Central Apartments for hosting us!


HAA IS REACHING OUT to better serve our members by bringing targeted networking and educational events to different parts of our 12-county service area. Contact Vice President of Education and Outreach Lauren Turner at lturner@haaonline.org to sign up for FREE, management-only events where you can learn about issues affecting your area and network with your fellow managers. Want to host an event? We are looking for member properties to host a Region Meeting. Contact lturner@haaonline.org. 52


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Networking, continued from Page 51 Sponsoring the CAM and CAS classes allows me to share updated data that affects how managers and supervisors make good decisions for their properties. It is also a good opportunity to have “face time” with decision makers. Blaise: Sponsoring is a great way to get in front of our industry peers to represent your organization. We recently sponsored a NEXT Game Night that was trivia based. I asked the attendees questions for my ‘company introduction’ and awarded them gift cards if answered correctly, we also presented the winner with a trivia game. I enjoy tying a theme, and purpose, to marketing because it resonates longer and captivates an audience. What advice do you have for suppliers on networking? Amanda: My advice would be to get involved. You can do as much or as little as you choose, but, get involved somewhere because there is something for everyone. I can’t tell you how many times a client has asked me if I knew someone that did a certain trade that I have met through HAA. I have also had clients call saying that “so in so told me to call you and that you can help.” Also, go to as many events as you can bring your smile and a friendly handshake to. Focus on the relationship, not the sell at first, the sell will come. Find a mentor, our PSC is a great place to start, and have fun, we are a fun-loving group. We love what we do, and we truly enjoy the people we do it with, I feel like it’s what separates us from other associations. Karen: Find a mentor and a buddy. A mentor is someone who has been in the multifamily industry for several years and can help guide you to good decisions in growing your career and business. A buddy can be any supplier that can meet you at events, so you have someone to walk around with. Then as both of your networks grow – you can share with each other. I like mentoring new people in the industry because it can be overwhelming for them at first. I feel fortunate that I had several people “take me under their wings” and help me when I traded sides and became a supplier. Shoutout to Kristin McLaughlin, Michelle Bridges, Debbie Brueckner and Arrie Colca! Blaise: Read the room, say hi, ask questions and be cognitive. Most importantly, be authentic, be yourself, show up, volunteer and get involved. If you’re genuine, you will find your definition of success.


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On the Scene Photos by MARK HIEBERT, Hiebert Photography 2022 Bill Dinerstein Memorial Golf Tournament Monday, October 3 at BraeBurn Country Club Thank you to our many generous sponsors: AWARDS CEREMONY ATI Restoration Ferguson Facilities Supply Dixie Carpet Installations Inc Valet Living Ideal Towing Camp Construction BREAKFAST AAA Plumbers American Fire Systems BAG DROP Crestmark Construction PRACTICE RANGE Texas Southwest Floors WINE PULL EPICHTX Construction BEVERAGE CARTS EPICHTX Construction TriArc Construction BEVERAGE STATIONS Earthworks Inc. PPG Paints Milwaukee Tool PRESIDENT’S CART American Fire Systems CLOSEST TO THE PIN Ferguson Facilities Supply LONGEST DRIVE Dixie Carpet Installations Inc. HOLES ATI Restoration Cotton Commercial TriArc Construction Watermark Restoration and Construction Zillow Group Rentals Fidus Construction Services Dixie Carpet Installations Inc Southern Ice Cream Redevelopment Services Roadrunner Restoration Company LLC Texscape Services Sentriforce Guardian Construction Ideal Towing Qwikkit Hoffer Furniture 19TH HOLE RECEPTION ATI Restoration Ferguson Facilities Supply



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Congratulations to the tournament winners: Closest to the Pin Ken Schreiber, Century A/C Supply Longest Drive David St Charles, Craven Carpet 1st Place Team Camp Construction Services 2nd Place Team Guardian Construction 3rd Place Team GWR Management 2 www.haaonline.org

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On the Scene Photos by MARK HIEBERT, Hiebert Photography Bill Dinerstein Memorial Golf Tournament



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On the Scene Photos by MARK HIEBERT, Hiebert Photography Bill Dinerstein Memorial Golf Tournament



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Get in here!

Don’t know how to reach members? Get out there online and in their hands! ABODE magazine, the multifamily industry’s resource for what’s happening in the Houston-area apartment market, is available online and in your mailbox. Looking for a previous issue? It’s online too. Need to reach members, get the word out to them with an ad. Every month, our members-only publication highlights industry news and trends. ABODE is your resource for industry-specific legal and legislative news as well. Share your promotions and new hires in our “In The News” column, or the latest development in your area of expertise by writing an article. And get the word out about by advertising. Contact Amanda at asherbondy@haaonline.org to advertise and contact the Communications Department at comm@haaonline.org for details on editorial.

ABODE is there, no matter where. Look for ABODE in the mail the first week of each month, or read online at issuu.com/haa_abode.

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On the Scene with the HAA PRODUCT SERVICE COUNCIL Supplier Education Program Tuesday, September 20 at the HAF Dinerstein Reed Prokop Education Center Suppliers members joined the HAA Product Service Council for an informative panel discussion on Build To Rent. Single family build to rent communities are attracting significant interest and capital investment as homeownership in the country is declining. Thank you to our moderators HAA President Christy Rodriguez, Judwin Properties, and PSC President Derek DeVries, Camp Construction Services, and to our panelists: Ting Qiao, CEO, TBD Management/Wan Bridge; Dana Dovell, Residential Rental Operations, The Signorelli Company; and Melissa Herrera, Managing Director, Cushman Wakefield.



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IGNITE YOUR MEMBERSHIP! Join the Go-Getter club and get fired up about recruiting for HAA!

2022 Chairs: Join our Quarterly Meetings! Be the top recruiter for each quarter and win $500 cash! Plus, for each new member you recruit, you’ll earn a chance to win gift cards ranging from $25 to $250! Richard Wall Westdale Asset Management

Visit www.haaonline.org/gogetters to get all the information you need. Check the Go-Getters Corner for more information on the upcoming quarterly meeting dates: December 7 at Kirby Ice House Memorial City 1015 Gessner 4 p.m.

Ryan Weis Crestmark Construction Services

Visit www.haaonline.org/gogetters for more information.

THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future. To join the club and get going on recruitment, see online at www.haaonline.org or contact Amanda and Kaylon in the Membership Department at members@haaonline.org. 62


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Go-Getters Happy Hour Thursday, September 29 at Kirby Ice House Memorial City Sponsored by


Crestmark Construction Services and


TriArc Construction

Thanks to all of our membership recruiters and congratulations to the top producer Donna Farthing, Greystar!




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Welcome Mat

Introducing HAA’s NEW MEMBERS



Bue Properties LLC DBA Living Littell Property Management Marc Littell 4500 Montrose Blvd #B Houston, TX 77006 (832) 957-9798 1507 California 306 Stratford 606 Harold 2212 Dunlavy

American Platinum Builders Ryan McGrath 581 Technology Park #1009 Lake Mary, FL 32746 (854) 899-6526 General Contractors, Painting Contractors

Change Happens CDC Benjamin Smith 3353 Elgin St Houston, TX 77004 (713) 374-1239 Change Happens CDC Properties

Atlantis Exterior Cleaning Cameron Adams 22 Tender Violet Place Spring, TX 77381 (832) 244-0830 Window Cleaning, Pressure Washing Equipment & Service, Gutters & Downspouts, Roof Cleaning

MedBayou REI Hind Washington 3422 Cline St Houston, TX 77020 (713) 252-2265 Hidden Park

Bill Nye Training Bill Nye 2807 Autumn Park Court Friendswood, TX 77546 (832) 874-5429 Online Training - web-based courses, Training Consultant

Park Terrace Three LP Ashley Hotze 3308 Ella Blvd #T Houston, TX 77018 Brockton Apts Milby Manor Apts Park Terrace

Brandt Adjusting Service LLC Chance Brandt Public Adjuster Chance P PO Box 541 La Vernia, TX 78121 (210) 317-2386 Adjusters, Insurance Consultants

Pioneer Realty Capital Brandon Jones 701 Highlander Blvd #350 Arlington, TX 76015 (682) 518-9416 Gates at Prairie View

Builders Direct Depot Chung Khuong 7830 Westglen Drive Houston, TX 77063 (832) 384-7272 Kitchen Cabinets, Appliances Dealers

SE Houston Area Rentals Scott J. Cooper PO Box 546 La Porte, TX 77571 (281) 753-7913 Sharp Management Corporation Jessica Stark 2365 Nostrand Ave Brooklyn, NY 11210 (718) 258-8800 Palm Living at Vintage Park Smart Living at Cullen Smart Living at Cypress Creek Sheilds Properties Michael Hartig PO Box 57405 Webster, TX 77598 (713) 854-7805 Springing Maple Woodbaker LLC Kevin Wood 2450 Louisiana St #400-427 Houston, TX 77006 (281) 706-6887 1038 Ashland WS Residential Solutions LLC Wesley Thwing PO Box 430501 Houston, TX 77243 (318) 286-5026 Greenbriar Apartments www.haaonline.org

Commercial Equipment Company John Francis 3241 Towerwood Drive Farmers Branch, TX 75234 (972) 991-9274 Appliances - Service & Repair, Laundry Equipment & Supplies Community Concierge Services Cody Campbell 3700 McKinney Ave #403 Dallas, TX 75204 (336) 588-9057 Trash Service - Valet, Pressure Washing - Equipment & Service Core By KHI Restoration Spencer Hicks 16698 House & Hahl Road Cypress, TX 77433 (281) 343-3140 Roofing Contractors, Fire/Water Damage Restoration Cotel Veronica Jurado 5090 Richmond Ave #498 Houston, TX 77056 (713) 876-3806 Corporate Housing, ApartmentsFurnished Referred by Crystal Varela

ESI Fire & Security Inc Tamara Lege 15821 East Frwy Cahnnelview, TX 77049 (281) 385-5300 Alarm Systems, Fire Alarm Systems, Sprinklers - Automatic - Fire, Fire Protection Equipment & Supply

Pangea Charging LLC Anup Parikh 8310 Viny Ridge Drive Houston, TX 77083 (281) 846-4404 Electric Vehicle-charging docks, Electric Contractors Referred by Xochitl Flores

Freedom Furniture & Design Diana Beck Lavine 6701 N Beltline Road #120 Irving, TX 75063 (972) 385-7368 Interior Decorators-Designers, Furniture Sales

Parliament Valet Services Pierce Gallo 1616 Oakdale St Houston, TX 77004 (703) 732-7677 Trash Service - Valet, Trash Containers Referred by Manu Gupta

Greater Houston Landscaping Ryan Patterson 8653 FM 2759 Richmond, TX 77469 (832) 724-3138 Landscape Contractors, Lawn Maintenance Referred by Linda Barham

Pay Ready Janis Rossi 5811 McFadden Ave Huntington Beach, CA 92649 (720) 388-9774 Collection Agencies, Financial Services

Knight Commercial Alan DeBarbieris 16291 North Frwy Houston, TX 77090 (469) 330-7838 Fire/Water Damage Restoration, General Contractors, Roofing Contractors LC Towing Karen Miller 10202 Mula Circle #A Stafford, TX 77477 (281) 980-0771 Parking Area Maintenance & Marking, Towing Service Referred by Deborah DeRouen, CAS Leisure Collections Pam Jarrett 7026 Old Katy Road #152 Houston, TX 77024 (713) 426-1010 Furniture - Outdoor, Furniture Sales Referred by Donna Farthing

Price Protection LLC Darwin Price 77 Sugar Creek Center Blvd #600 Stafford, TX 77477 (832) 520-8649 Security Guard/Patrol Service Referred by Starla Turnbo Rosehill Roofing and Restoration Jason Cruz 20918 Bristol Meadow Lane Cypress, TX 77433 (832) 302-7462 Roofing Consultants, Roofing Contractors

ALL SUPPLIER MEMBERS are listed online

at www.haabuyersguide.com, searchable by product/service category or company name.

Lonestar Paving Services Lisa Rose 30423 Arbrog Drive Spring, TX 77386 (713) 647-2588 Concrete Repair, Asphalt & Asphalt Products Referred by Matt Keefe Mopwell Marlene Villarreal 4159 Levonshire Drive Houston, TX 77025 (832) 951-6940 Cleaners, Construction MgmtConsultants Package Concierge Michelle Rodgers-Keeble 5935 Corporate Drive Manhattan, KS 66503 (888) 356-4968 Package Management November 2022



ambass pg 66,67,68,69.qxp_Layout 1 10/19/22 10:09 AM Page 1



The Ambassadors continue their outreach to members and the community. Ambassador ONE Society members with at least 10 points, ranked by points earned, year to date: Giovanna Gone Xochitl Flores Crystal Varela Nilo Quiroz Amanda Kelly David Hines Tammy Broadway Teresa Schroit Susan Alvarado Mallory Hess Danyell Wilkerson Marcy Holmes Krysta Chacon Ramon Gasca Diana Moreno Samantha Hernandez Wes Sagendorph Amador Aguilar Tracey Leach-Moore Kimberly Scott Diamela Bravo Brian Alvarado Marcus Wheatfall Austin Lawley Shaun Callaway Pete Lopez Tiffany Torres Joe Slaughter Sarah Davis Sucy Zepeda Kyle Turney Steven Tabuena Debra Knight Grace Medley Drew Slaughter Jessie Smith Stacy Proctor Hank Preslar Kevin Thomas Olevia Nguyen Rudi Carbajal William Plows Daviana Cearley Jadrian Mitchell Michael Childress Joey Rodriguez Ryan Weis Sean Cunningham Matthew Nunn Jason Tillman Andrew Middleton Audrey Guerrero Brooke Evans Patrick Brothers Ramon Martinez Ruben Perez Adoteh Joseph Akue Amber Whitaker Angel Lopez Bo Hang Gilbert Escobedo Jim Martensen Phillip Price Tripp Halstead Brenna Parker Grace Schaper Will Castro Brent Lindsey Chance Eggleston Chris Bell Chrissie Smith Deron Lewis Malik Hemani Ted Morgan Yvonda Lewis

Century A/C Supply Zumper Century A/C Supply PuroClean Brandt Electrical A/C & Heating Services Orkin American Fire Systems, Inc. Advanced Exercise Century A/C Supply Century A/C Supply ApartmentData.com Designs by Holmes Interior Design BG Multifamily QNS Roofing Jansen Adjusters International Houston Waste Services TACT Houston Pavement Services Flooring Warehouse That Kimberly/Marketing Doer LLC Green City Security Done Deal Consign Triple Seal Insulation Furniture Refinishing Services Earthworks, Inc Gemaire Johnstone Supply Arbor Contract Carpet Inc Arbor Contract Carpet Inc Arbor Contract Carpet Inc FSI Construction Comm-Fit Restoration 1 of Central Houston Arbor Contract Carpet Inc Johnstone Supply BG Multifamily Arbor Contract Carpet Inc Waste Consolidators, Inc Vero Interiors Arbor Contract Carpet Inc Earthworks, Inc Earthworks, Inc Johnstone Supply FSI Construction The Urban Foresters Crestmark Construction Services Flooring Warehouse Capital Construction City Wide Building Services Behr Paint Company Infinity Roofing RentPath Goodman MFG BrightView Landscape LLC ATI Restoration Redevelopment Services FSI Construction Metropolitan Staffing Solutions Redi Carpet Behr Paint Company Camp Construction Services HD Supply Sunny Pressure Washing BG Multifamily All Dry Services Minol USA Impact Property Solutions Arbor Contract Carpet Inc Roadrunner Restoration Company Zumper ATI Restoration Graphic Stylus Promotional Products Paul Davis Greater Houston Steward Trash Valet Service

1142 1081 1011 505 503 416 397 370 280 242 130 105 81 81 70 65 54 52 49 43 33 29 26 25 23 23 23 22 21 21 20 20 19 18 18 17 17 15 15 15 15 15 14 14 14 13 13 13 12 12 12 12 12 12 12 12 11 11 11 11 11 11 11 11 10 10 10 10 10 10 10 10 10 10 10

Mark your calendars and join us! Meetings are held on the first Wednesday of each month. The final meeting for 2022 is November 2 at Kirby Ice House, 1015 Gessner Road, 77055. Photo at right: “ONE of the Month” David Hines, Orkin Pest Control, with 180 points. Second place – Giovanna Gone, Century A/C Supply, with 115 points. Third place – Crystal Varela, Century A/C Supply, with 80 points

Ambassadors earn points by sharing leads, making introductions and visiting communities to promote HAA events and news.

THE AMBASSADOR ONE SOCIETY is an organized network exchange that helps supplier partners build their business contacts within HAA. It’s the perfect way for new suppliers to get started with the association. Group members share leads, make introductions and support HAA and its members. For details on how to join and for meeting dates, visit ww.haaonline.org/ambassadors or contact Amanda in the Membership Department at 713-595-0316, or email asherbondy@haaonline.org. 66


November 2022


ambass pg 66,67,68,69.qxp_Layout 1 10/19/22 10:09 AM Page 2

Team photos at left, from top: First place – Bee HAAppy with 411 points Second place – You Already Know with 255 points Third place – Super Suppliers with 116 points


November 2022



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November 2022


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November 2022



prop news pg 70,71 nov.qxp_Layout 1 10/19/22 10:10 AM Page 1

Portfolio Changes The following owner/management companies have added the listed properties to their portfolios: • 4588 LLC dba Vision and Beyond Capital Investments: Haven at 1600, 114 units at 1600 Avenue M South; Ridge Point, 168 units at 2700 Westridge; Pine Lake Village, 96 units at 1325 Greens Pkwy; and Green Tree Place, 196 units at 700 Dunson Glen Drive. • Allied Orion Group: Metro Midtown Apartments, 419 units at 2350 Bagby St; and Dolce Midtown, 201 units at 180 W Gray St. • Asset Living: Verdir at Hermann Park, 224 units at 2380 S Macgregor Way; Vie at the Medical Center, 192 units at 8300 El Mundo St; Southwind at Silverlake, 312 units at 9720 Broadway St; Plaza at the Medical Center, 66 units at 2700 Holly Hall St; Elle at the Medical Center, 212 units at 8181 El Mundo St; Brittany Place Apartments, 236 units at 2338 W 18th St; CoOP at the Med Center, 200 units at 7710 S Main St; Jacinto Palms, 123 units at 10202 Challenger 7 Drive; Katy Legacy Phase I (BTR), 50 units at 5103 Visionary Drive in Katy; Timbergrove Heights, 96 units at 1600 W T C Jester Blvd; The Heights Collection – 214 W 17th, 22 units at 214 W 17th St; The Heights Collection – 1548 Ashland, 16 units at 1548 Ashland St; The Heights Collection – 427 W 16th, 28 units at 427 W 16th St; The Heights Collection – 1222 The Heights, 10 units at 1222 Heights Blvd; The Grove At 43rd, 80 units at 2006 W 43rd St; 4300 Rosslyn, 27 units at 4300 Rosslyn Road; 835 Heights, 48 units at 835 Heights Blvd; Aurora Flats and Townhomes, 150 units at 17700 El Camino Real; The Providence at Memorial, 321 units at 1370 Afton St; Sedona Pointe, 352 units at 311 Highland Cross Drive; Buena Vista Apartments, 226 units at 2402 Bammelwood Drive; Casa Del Mar, 354 units at 2431 FM 1960 Road W; and Diamond Hill at Westheimer, 306 units at 9411 Westheimer Road. • BH Multi Family Investments LLC: Crown Village Apartments, 16 units at 1718 Crownover Road. • Cushman & Wakefield: Waterford at Summer Park, 196 units at 601 Park Place Blvd in Rosenberg; and Lake Forest, 240 units at 19780 Atascocita Shores Drive in Humble. • Cypress Creek Residential: Valencia Grove, 460 units at 11810 Algonquin Drive. • Davis Development: Linz Luxury Living, 305 units at 23050 Morton Ranch Road in Katy; and Botanic Luxury Living, 285 units at 20525 Holzwarth Road in Spring. • Disrupt Management: The Reserve at Eagle Landing, 232 units at 911 Sun Prairie Drive. • FDI Management Group LLC: Regency Lofts, 120 units at 3232 Dixie Drive.

Your Vote Matters 70


November 2022

• Goldenwrist Capital LLC: Werner Creek Apartments, 36 units at 300 Victoria Drive; and Pointe at Garden Oaks, 68 units at 300 Victoria Drive. • Greystar: Elan Memorial Park, 297 units at 920 Westcott St; and Haven at Elgin, 200 units at 3719 Elgin St. • Hilltop Residential Management: Canal Street Flats, 200 units at 2104 Canal St. • HK Property Management: Castlewood Apartments, 73 units at 401 Lakeview Lane in Clute. • Indus Management Group LLC: Costa Maya Apartments, 280 units at 8323 Cinnamon Lane. • MAA: MAA Park Point, 308 units at 8850 Long Point Road. • Madera Residential LLC: Chelsea Museum District, 325 units at 4641 Montrose Blvd. • Magnolia Place Apartments: Parkside Place Apartments, 42 units at 1425 Montezuma St in Columbus. • Matthew D Bagzis: Bagzis Investments, one unit at various locations. • Midway Management LP: Sabine Street Lofts, 198 units at 150 Sabine St. • Mosaic Residential Inc: Lofts at City West, 133 units at 9233 Westheimer Road. • The NRP Group: Lumen, 67 units at 2400 W Dallas St. • Oak Leaf Management Co: Element Apartments, 286 units at 400 Greens Road. • On Point Capital LLC: Casa Bella Apartments, 29 units at 8363 Park Place Blvd. • Park Terrace Three LP: Brockton Apartments, 12 units at 8001 Brockton St; Milby Manor Apartments, 26 units at 8265 Park Terrace; and Park Terrace, 8 units at 8250 Park Terrace. • Pioneer Realty Capital: Gates at Prairie View, 120 units at 625 Elm St in Prairie View. • Q10 Property Advisors: Corridor at Westchase Apartments, 369 units at 11201 Olympia Drive. • Radiance Living LLC: Briar Court, 201 units at 11250 Briar Forest Drive. • RAM Partners LLC: The Vista at Westchase, 239 units at 3435 Walnut Bend Lane. • Redwood Capital Group: Town Center Crossing, 518 units at 2727 Bens Branch Drive in Kingwood. • RPM Living: The Village at Bellaire, 580 units at 5454 Newcastle St; Westwood Village Apartments, 272 units at 1217 Westwood Drive in Rosenberg; Huntington Oaks, 152 units at 2551 Loop 35 Bypass in Alvin; Cedar Ridge Apartments, 276 units at 2900 W Baker Road in Baytown;

The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association, a non-profit trade association representing the area apartment industry. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being. The HAA PAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. You can participate in the HAA PAC on several levels.

For more on HAA PAC, visit www.haaonline.org/haapac


prop news pg 70,71 nov.qxp_Layout 1 10/19/22 10:10 AM Page 2

The Reserve at Garth Road, 256 units at 3700 Garth Road in Baytown; Newport Oaks, 168 units at 800 E South St in Alvin; Meadow Park, 160 units at 2800 Mustang Road in Alvin; Steeplechase, 171 units at 2400 S Loop 35 Bypass in Alvin; Westport, 152 units at 121 Clements Drive in Angleton; Brookmore Hollow, 104 units at 810 Brooks Ave in Rosenberg; City Crossing, 458 units at 12800 Woodforest Blvd; Green Meadows, 240 units at 17310 Kieth Harrow Blvd; Meadowbrook, 260 units at 515 S Bender Ave in Humble; Bender Hollow, 102 units at 424 S Bender Ave in Humble; Parkside, 160 units at 8455 Will Clayton in Humble,; Deerbrook Forest, 152 units at 17750 Highway 59 N in Humble; Aspire at 610, 282 units at 8900 Lakes at 610 Drive; Waterchase Apartments, 118 units at 15100 Golden Eagle Drive in Humble; Deerbrook Gardens, 162 units at 1230 FM 1960 Bypass Road E in Humble; Valencia Place, 246 units at 3131 W Bellfort Ave; and Lakeview at Westpark, 298 units at 18313 FM 1093 in Richmond. • Sharp Management Corporation: Palm Living at Vintage Park, 158 units at 10110 Charterwood Drive; Smart Living at Cullen, 252 units at 13555 Cullen Blvd; and Smart Living at Cypress Creek, 300 units at 12850 Perry Road. • SpotON Property Investments LLC: SpotON Property Investments LLC - Properties, 4 units at various locations. • Sterling Ford Management LLC: Dodson Place Apartments East, 22 units at 3404 Berry Road; and Dodson Place Apartments North, 32 units at 3201 Laura Koppe Road. • Venterra Realty: Highpark Apartments, 336 units at 20515 Cypress Plaza Pkwy in Cypress. • WS Residential Solutions LLC: Greenbriar Apartments, 87 units at 2001 Avenue F in El Campo.

In the News Deborah DeRouen has joined PooPrints/BioPet Laboratories as national director of marketing and strategic partnerships. DeRouen

Got news? Send it to comm@haaonline.org.


November 2022



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On the Scene with ACES ACES Luncheon Sponsored by 1 TriArc Construction and 2 Century A/C Supply Friday, September 9 at Morton’s Steakhouse The Apartment Community Executives & Supervisors Luncheon featured “Creating the Magic – It’s All about the Experience” with speaker and magician Larry Berry. Larry spoke to our group on empowering employees and team members as well as how the experience can create magic for your residents.



IN PURSUIT OF AN EVER-INCREASING LEVEL OF PROFESSIONALISM, the Apartment Community Executives & Supervisors group was created to offer executive-level members a way to network and exchange information and knowledge. It offers them an opportunity for educational programs and presentations, along with greater knowledge of the political and legislative needs of the industry. ACES is intended for those on the property management side of HAA membership in an executive or leadership role. For more on ACES, see online at www.haaonline.org or contact Lauren Turner at lturner@haaonline.org. 72


November 2022


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Do you need to find a product or service for your property on the go? The Buyer’s Guide is online! Simply search for a member by name or category to find the most up-to-date HAA supplier member listings. You can contact the companies directly or use our “Request for Information” tool. It's quick and easy!



November 2022



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On Site with ABODE

Featuring HAA Honors Award Property Winners

Each month, On Site with ABODE takes a closer look at the winning HAA Honors Awards properties. This month, we visit two of our winners for 2022. See future ABODEs for more of our honorees.

BEAR CREEK CROSSING Built 1980-1989 Property of the Year

Note: Properties are listed with owner/management at time of the award.



November 2022

Property: Bear Creek Crossing Owner/Management: Westdale Asset Management Location: 5535 Timber Creek Place Drive Houston, Texas, 77084 Units: 200 Built: 1982 Web: www.bearcreek-apartments.com Photos provided by Retreat at the Woodlands Bear Creek Crossing is a 200 unit, two-story, garden style apartment community, located in Northwest Houston, right off highway 6. The community is surrounded by several local business and other multifamily communities. Beer Creek Crossing offers classic renovated interiors, twotoned paint, faux wood flooring, washer and dryer connections, and black appliance packages in select apartments. The communities’ amenities include a business center, swimming pool, BBQ area and a community playground for entertainment. The Beer Creek Crossing team loves to engage with residents by hosting various events throughout the year. These include after school meal programs partnered with Children Like Loni, which help feed residents and neighboring residents with over 8,800 meals served monthly. Beer Creek Crossing also hosts pizza nights, Halloween costume contests, Valentine’s Day celebrations that include fresh flowers and baked goods, an Easter Egg Hunt with egg painting, and photos with the Easter Bunny and Santa during Christmas. They also host a Back-To-School supply drive with backpacks and other school supplies. Beer Creek Crossing also participates in HAA’s annual Food Drive, Turkey for Residents, and toy drives. The Bear Creek Crossing team doesn’t just focus on community service, but also customer service. They had over 1,000 received and completed service requests in 2021. The team continues to work diligently to provide excellent customer service to its prospective and current residents. Customer service and attention to details have been key to the team’s success at Bear Creek Crossing. Continued on Page 76 www.haaonline.org

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Thank you Management Districts! The Houston Apartment Association would like to send out a big thank you to these participating Management Districts for providing RCR screening services to the multifamily properties in each of their areas:

· Spring Branch Management District · Brays Oaks Management District · Hobby Area District · Southwest Management District · International Management District · Gulfton Management District

Thanks to these districts for helping the apartment industry by providing free RCR screening services. Together we hold the key to better communities.

HAA and Houston have done a lot of changing over 60 years and Rental Credit Reporting has been there for many of them. RCR was established in 1977 to solve screening problems HAA founders felt plagued the local apartment industry. And now, with the help of area management districts, we can do even more. RCR provides Houston’s apartment industry with the most effective rental credit reporting tool available. RCR has unsurpassed data on resident rental histories in the Houston region and gives your leasing staff immediate access to information about which prospects have fulfilled their leases and who have been residents in good standing. RCR also tells you who hasn’t paid rent, who has broken leases and who has received their deposit refund.

a service of

in partnership with

To subscribe or to learn more, call RCR at 713-595-0300, email rcr@haaonline.org or visit www.haaonline.org.

On Site honors pg 74,76.qxp_Layout 1 10/19/22 10:12 AM Page 2

THE GROVE AT PINEMONT Built Before 1980 Property of the Year Property: The Grove at Pinemont Owner/Management: Parawest Management Location: 7200 Pinemont Drive Houston Texas, 77040 Units: 412 Built: 1976 Web: www.lifeatthegrove.com Photos provided by The Grove at Pinemont The Grove at Pinemont is conveniently located right off highway 290, in the northwest Houston area. When you pull into the property you will notice it’s bold colors and garden style community. The property includes a resort style pool, professional playground, business center for its’ residents and a state-of-the-art fitness center. The Grove at Pinemont’s apartment and townhomes have unique features including bookstacks, french doors, vaulted ceilings, private yards and large outside storage. The community has an automated amenity scheduler for the pool and fitness center to support Covid safety precautions. The clubhouse is open from 3:00 to 6:00 p.m. to offer parents a safe enrichment opportunity for their children. The Grove at Pinemont also offers homework help, food assistance, reading programs and monthly activities throughout the year. The Grove at Pinemont also becomes financial advisors for its residents applying for rental assistance. Community service is a priority for the Grove at Pinemont. They are involved in Urban Outreach Kids Club, as well as KidsMealsInc, where they decorated over 200 lunch bags to fill and deliver to the underserved children in the Houston-Metro area. The community is also committed to hosting National Night Out, The Gang Task Force of Harris County and a BEARing Gifts toy drive annually. The Grove at Pinemont strives to provide a welcoming atmosphere to all their residents. The teams goal is to continuously develop and evolve to better serve residents, and let them know they matter to the Grove at Pinemont.



November 2022


haatv ad pg 77.qxp_Layout 1 10/19/22 10:15 AM Page 1

Did you know HAA has a YouTube Channel?

Just Click


The Houston Apartment Association’s YouTube Channel features a wealth of information on legislation, education, HAA history and much more! Catch up with HAA General Counsel Howard Bookstaff for The Legal Lowdown featuring guidance on hot legal topics affecting the multifamily industry. See lots of educational videos and seminars recorded to watch at your convenience. Check out our videos of members networking at past events and historic moments. Subscribe to our YouTube channel HAATV to get notices of new content. Subscribe today at https://www.youtube.com/HAATV

ad index pg 78.qxp_Ad Index pg 74 10/19/22 10:16 AM Page 1

Index of Advertisers By CATEGORY

A/C Supplies

Landscape Contractors

Century A/C Supply . . . . . . . . . . . . . . . . . . . . . . . . . . .5 281-530-2859 . . . . . . . . . . . . . . . . . .www.centuryac.com

Outdoor Elements . . . . . . . . . . . . . . . . . . . . . . . . . . .69 713-955-0990 . . . . . .www.outdoorelementstx.com Texscape Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 281-846-3779 . . . . . . . . . .www.texscapeservices.com

Carpet Installation Dixie Carpet Installations . . . . . . . . . . . . . . . . . . . . .2 281-261-6334 . . . . . . . . . . . . . . . . .www.dixiecarpet.com

Laundry Equipment & Supplies

Texas Southwest Floors . . . . . . . . . . . . . . . . . . . . . .14 800-719-4321 . . . . . . . . . . . . . .www.texasswfloors.com

Scott Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 713-686-7268 . . . . . . . . .www.scott-equipment.com Maintenance Supplies

Collection Agencies Alexander-Rose Associates Inc. . . . . . . . . . . . . .69 713-644-4441 . . . . . . . . . . .www.alexanderrose-inc.com

HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 800-431-3000 . . . . . . .www.hdsupplysolutions.com

Personnel Agency Electric Contractors Affordable Quality Electric . . . . . . . . . . . . . . . . . . .13 713-695-5992 . . . . . . . . . . . . . . . . .www.acuityelectric.com

ASAP Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 972-432-6667 . . . . . . . . . . . . . . . . . . . . .www.asapdo.com

Brandt Electrical A/C & Heating Services . . . .43 281-693-3383 . . . . . . . . . . .www.brandtelectrical.com

Plumbing Contractors

Foundation Repair

AAA Plumbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 713-462-4753 . . . . . . . . . . . . . . . . . .www.aaaplumbers.com

Church Foundation Repair . . . . . . . . . . . . . . . . . . .41 713-468-8400 . . .www.churchfoundationrepair.com

Resident Screening Service

General Contractors

SafeRent Solutions . . . . . . . . . .Inside Front Cover 888-297-8821 . . . . . . . . . . . . . . . . . . .www.corelogic.com

Camp Construction Services . . . . . . . .Back Cover 713-413-2267 . . . . . . . .www.campconstruction.com


Cotton Commercial USA Inc. . . . . . . . . . . . . . . . . .10 877-511-2962 . . . . . . . . . . . . . . . . . . . .www.cottongds.com

Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .53 713-683-6767 . . . . . . . . . . . . .www.ameristarglass.com

TARGET QUALIFIED LEADS With HAA’s job board, you’ll discover a professional community that’s committed to helping you find the right candidate or your next job opportunity in the greater Houston and surrounding areas.

www.haaonline.org jobs@haaonline.org 713-595-0300

FSI Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 713-690-5330 . . . . . . . . . . . .www.fsiconstruction.com Gemstar Construction & Development . . . . . . . .1 281-821-1195 . . . . . .www.gemstarconstruction.com Guardian Construction . . . . . . . . . . . . . . . . . . . . . . .37 832-672-4196 . . . . . . . . . . . .www.guardianconst.com MultiFamily Services . . . . . . . . . . . . . . . . . . . . . . . . .73 713-266-9100 RENCON . . . . . . . . . . . . . . . . . . . . . .Inside Back Cover 713-666-3636 . . . . . . . . . . . . . . . . . . . . . .www.rencon.com

Swimming Pool Service Poolsure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 800-858-POOL . . . . . . . . . . . . . . . . .www.poolsure.com

HAA Products & Services Rental Credit Reporting . . . . . . . . . . . . . . . . . . . . . .47 713-595-0300 . . . . . . . . . . . . . . .www.haaonline.org/rcr


Glass – Plate, Window, Etc. Ameristar Screen and Glass . . . . . . . . . . . . . . . . .69 713-683-6767 . . . . . . . . . . . . .www.ameristarglass.com

Insurance Harco Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 713-681-2500 . . . . . . . . . . . . . . . . . . .www.harco-ins.com

HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.

Internet Provider Dish Fiber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 https://info.dishbusiness.com/texas

Want to see current and previous issues of ABODE online? Go to http://issuu.com/haa_abode. Or view this issue on your computer, tablet or smartphone at http://issuu.com/haa_abode/docs/abode_nov2022.



November 2022


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MarketLine By BRUCE MCCLENNY, President, ApartmentData.com



91.0% $1,261/mo. $1.42/sq.ft./mo. 890 sq.ft.

Recently Opened (12 months): 89 communities 22,612 units

1050 –

• • • • • • •

– 90.0

1025 –

– 89.0

1000 – – 88.0 975 –

Under Construction: 63 communities 16,742 units Sep 22

Aug 22

Jul 22

Jun 22

May 22

Apr 22

Mar 22

Jan 22

Feb 22

Dec 21

Nov 21

Oct 21

Sep 21

Aug 21

Jul 21

Jun 21

Apr 21

May 21

Mar 21

Feb 21

Jan 21

Dec 20

Nov 20

Oct 20

– 87.0

Proposed Construction: 113 communities 34,658 units

History of Effective Rental Rate & Occupancy for All Units

Hottest Submarkets Over the Past Three Months


Annualized Rank 1 2 3 4 5

Occupancy (%)

Operating Supply: 3,042 communities 718,780 units

Rental Rate (¢/sq.ft./mo.)

Past 12 Months: 8.8% rental rate growth 10,130 units absorbed

– 91.0

1075 –

Occupancy: Price: Rental Rate: Size:

• • • • • • • • • • • • •

Submarket Almeda/South Main Conroe North/Montgomery Montrose/Museum/Midtown Downtown Westpark/Bissonnet

% of Market Absorbed 14.3% 8.4% 7.2% 9.8% 15.4%

Rental Rate Growth % 2.8% 3.2% 2.6% 1.4% 0.4%

Total Units Class w/Concessions All 185,032 A 70,416 B 56,426 C 48,614 D 9,576

% of Total Units 26% 36% 23% 24% 12%

Average Special -1.5% -2.3% -0.9% -1.2% -0.7%

Citywide Effect -5.2% -6.0% -3.8% -5.0% -4.9%

One Month Free = -8.33%

THE FIRST TABLE ABOVE GIVES A SNAPSHOT of the current market conditions. The graph displays the overall occupancy and effective rental rates over the past 24 months. These statistics are derived from a continuous survey of all apartment communities in the Houston region. The effective rental rates are the calculated net of concessions and utility adjustments. The second table lists the five hottest submarkets in the Greater Houston area. There are a total of 42 submarkets, and the ranking is based on the best combination of rental rate growth and absorption over the past three months. The third table distributes and analyzes concessions (specials) by classification. Concessions generally are represented by three types of specials: move-in, months free or floor plans. The effect of these specials is captured and prorated over a lease term to arrive at a percentage reduction in market or street rents.


Dallas/Ft. Worth

San Antonio


Occupancy: Price: Rental Rate: Size:

Occupancy: Price: Rental Rate: Size:

Occupancy: Price: Rental Rate: Size:

92.9% $1,520/mo. $1.73/sq.ft./mo. 881 sq.ft.

91.9% $1,222/mo. $1.42/sq.ft./mo. 858 sq.ft.

91.9% $1,676/mo. $1.91¢/sq.ft./mo. 876 sq.ft.

Past 12 Months: 13.8% rental rate growth 12,100 units absorbed

Past 12 Months: 9.7% rental rate growth 1,700 units absorbed

Past 12 Months: 10.8% rental rate growth 10,011 units absorbed

Operating Supply: 3,381 communities 813,388 units

Operating Supply: 991 communities 213,974 units

Operating Supply: 1,1563 communities 276,025 units


ApartmentData.com has been providing apartment data and marketing products since 1986. ApartmentData.com provides real-time access for property specific information, market surveys and historic submarket data for more than 3.5 million apartment units in Texas, Florida, Georgia, Arizona, North Carolina and Tennessee. For more information, contact Bruce McClenny at 800-595-8730. © 2022 ApartmentData.com November 2022



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Back Page

with News from around the COMMUNITY

Decorate your collection area and send us your photos! Send them to comm@haaonline.org.

Join the HAA Food Drive for people and pets beginning November 1 The HAA food drive is underway. If your company or property is interested in collecting food please contact Susan at shinkley@haaonline.org. If you are an apartment community and collecting food here are a few ideas: • Identify central and highly visible areas, and designate them as your official display/food collection locations. • Decorate a display/food collection area and a box for food collection (does not need to be from the Food Bank) to draw attention to collection & to make your food drive more fun. • Place a flier at each resident's door or in your newsletter or place a flier in the mailbox area to announcing you will be collecting food during November and where to donate.

ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION. Serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties. Statement of Ownership, Management and Circulation signed and filed with the USPS by Deborah Nix, Editor. ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Periodicals Postage Paid at Houston, Texas. Copyright © 2022 by HAA.



November 2022


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Houston Apartment Association 4810 Westway Park Blvd. Houston, Texas 77041


November 2022

ABODE • NOVEMBER 2022 • VOLUME 45, ISSUE 11 www.haaonline.org

HAA honored our industry's elite young professionals, the Forty Under 40 Class of 2022. See the event and meet our honorees.