Welcome to Guild Care
Everyone matters
Each year, Guild Care supports over 3000 older people, people living with dementia, and children and adults with learning disabilities. As a charity we aim to reduce social isolation and social stigma through our diverse range of community support and care.
Our vision is for all people in need of care to live fulfilling, safe and secure lives. In addition, we are dedicated to creating a more open, supportive and engaged work culture, which is led by our BELIEF values.
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E I L F
Courageous Passionate Empowered Straightforward Authentic Present Genuine Caring Interested Respectful Accountable Trustworthy Considerate Attentive Appreciative Playing to strengths Supportive Vulnerable FREE TO BE ME EVERYONE MATTERS INTEGRITY LOVING BRAVE ENGAGING
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People, not profit: We’re one of the largest employers in Worthing with over 550 loving, dedicated, and committed staff. We’re for people, not profit, and any surplus income is re-invested into our services.
Invested in people: Some of our carers have been with us for over 30 years, giving the people we support a strong sense of stability and continuity and reinforcing the feeling that they’re part of a loving family. Guild Care is about people. Investing in our people ensures they always have the most up to date training, access to the latest technology and a desire for continuous improvement, so they can provide the best possible care.
Explore a career in care: If you’re considering a career in care or seeking a new role, get in touch with us today. Our commitment to providing you time to care ensures you can make a meaningful difference in people’s lives every day. We’re here to support and encourage you throughout your journey.
Leanne Jones - Director of HRContact us on 01903 863154
recruitment@guildcare.org
www.guildcare.org/care to find out more!
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A day in the life of a care assistant
(Caer Gwent & Linfield House)Our care assistants provide a full range of expert care, supporting people with varying needs in our homes. This includes providing residential, nursing, expert dementia support, and palliative (end of life) care. We adapt to ensure the right level of care is consistently provided. This dedication ensures stability, peace of mind, and a forever home for each resident.
Under the supervision of registered nurses and senior staff, you’ll work with colleagues to accomplish tasks while getting to know each other better. Daily responsibilities include assisting residents with dressing, undressing, and bathing, but you’ll also be caring for those who have chronic or acute illnesses and need high levels of nursing care.
You’ll provide social and recreational activities, supporting residents with favourite hobbies and pastimes and promoting their physical and mental health and wellbeing.
As part of the care team, you’ll help meet residents’ personal and social needs, while respecting their dignity and enhancing their independence. You’ll report, both verbally and in writing, on care planning, do handovers and attend meetings.
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Continuous growth and development are encouraged through a learning and development programme, providing opportunities for skill enhancement, confidence building, and expanding abilities through a wide range of training sessions.
Care assistant responsibilities include:
Providing tailored expert personal care, including nursing, dementia and palliative care
Participating in activities for residents’ wellbeing
Supporting residents’ needs with dignity and independence
Reporting on care plans and attending meetings
Engaging in continuous learning for skill enhancement
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A day in the life of a dementia support worker (Haviland House)
The dementia support worker role provides expert dementia care, round-the-clock nursing, and palliative (end of life) support.
Throughout the day, the focus is on the individual needs of each resident, providing personalised care, with compassion, skill and expertise. Creating a home from home, you will put the wellbeing and dignity of our residents first, ensuring that everyone feels respected, and no one feels alone.
Supporting residents with their physical and mental health and wellbeing is key. Whether that’s simply to chat over a cup of tea, or to deliver our wide range of wellbeing activities – from music, exercise and movement to arts, quizzes and reminiscence - it’s in those small moments that our team can bring joy to our residents, helping them to live well, enjoy life and love every day.
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A day in the life of a community care assistant
(Home Care)
Promoting independence and enhancing lives
In the role of a community care assistant, you will support individuals and vulnerable adults to experience an improved quality of life, while ensuring their safety and comfort within their own home.
Daily support
The responsibilities of a community care assistant include a diverse range of tasks. These include providing personal care, assisting with medication, domestic help, providing emotional support, and practical tasks such as supporting with mobility and shopping.
Reducing isolation
Beyond the physical aspects of care, a community care assistant provides a source of companionship, reducing social isolation, and fostering a sense of connection within the community.
Community care assistants provide support with a range of tasks, including:
Personal care
Emotional support
Domestic help and general assistance
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Career development case study
Clare Feest, Care Home Manager, Caer GwentCan you describe your job in three words?
Rewarding. Challenging. Varied.
How long have you worked at Guild Care?
Nearly 20 years.
How did you get your job at Caer Gwent?
I had already achieved NVQ Level 3 in Health and Social Care and I got a job as a care assistant in October 2004.
What did you enjoy about being a care assistant?
I really loved (and still do) getting to know the residents. I prided myself on knowing their individual care needs, so I could pre-empt what they needed before they asked.
Where did your career pathway take you next?
I worked my way up to a senior care assistant role. My next step was to become Deputy Manager (Resources) at Caer Gwent, which involved managing a budget, ensuring safe staffing levels, supervising existing staff and recruiting new team members. I worked with the Homes Manager and the Deputy Manager (Clinical Lead) to arrange tours of our care home for potential residents and their families. I also assisted with assessments for new residents, welcoming and making them feel at home.
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Can you tell us about your current role?
I am now the Care Home Manager at Caer Gwent, responsible for overseeing all aspects of the daily running of the home. My main objectives are occupancy, recruitment, liaising with families of residents, giving tours and explaining the process of moving in, working with a variety of professionals and supporting my team. Plus, there is so much more!
How would you rate the training and career path at Guild Care?
The training provided for the roles of care assistant and senior care assistant was very comprehensive, covering a wide range of essential skills and hands-on experience. In my subsequent positions as Deputy Manager and in my current role, I gained valuable insights through onthe-job learning from my colleagues. I’ve received substantial support throughout these roles, which has significantly contributed to my professional growth.
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Career development case study
Tammy Strudwick, Deputy Manager (Resources), Haviland HouseCan you describe your job in three words?
Amazing. Pleasurable. Rewarding.
How long have you worked at Guild Care?
I’ve been part of the Guild Care family for six years.
How did you get your role at Haviland House?
I got the opportunity to work at Haviland House through a friend’s recommendation and haven’t looked back since! I started as a dementia support worker and since then, worked my way up to Deputy Manager (Resources) at the home.
What do you enjoy about working at Haviland House?
At Haviland House, the dynamic nature of my work brings variety to each day. Enjoyment, laughter, and camaraderie with colleagues create a positive atmosphere. Despite the inevitable stresses, the rewarding moments, such as making a difference in residents’ lives, make the challenges worthwhile.
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What sort of training/ qualifications have you received?
I’ve undergone comprehensive training covering various aspects of my role. This includes specialised training in dementia care, manual handling techniques, and obtaining my NVQ Level 3 in Health and Social Care qualification. However, the most valuable learning has come from hands-on experience, applying what I have learnt to real-life situations.
What do you enjoy about your current role?
Each day brings new scenarios, offering continuous opportunities for personal and professional growth. Importantly, working so closely with the residents and team here at Haviland House, I have been able to deepen my understanding of dementia care to provide the best support I can.
I’m really proud to have won the Inspirational Leader award at the Guild Care Star Awards 2022.
How would you encourage someone looking to work in care to start their career in the field?
For those aspiring to work in the care field, I recommend starting as a carer. This hands-on experience provides valuable insights into the responsibilities, challenges, and rewards of the role. Beginning at the grassroots level allows people to develop a genuine appreciation for the significance of their work in the lives of those they care for.
“Each day brings new scenarios, offering continuous opportunities for personal and professional growth.”
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Care career pathway
The care career pathway can take you from a carer role new to care to director of care homes or community services. Everyone matters at Guild Care and we will support you in your development journey with us. Each career pathway has its own levels, activities, skills and capability standards. In addition, care apprenticeships, leadership and management development, short courses and other training sessions are available to help you develop in your role.
RQF Level 2
Diploma in Adult Care Care Certificate
New to Care
Care Assistant
RQF Level 3 and 4 Diploma in Adult Care
RQF Level 5 Diploma in Leadership and Management for Adult Care
Deputy Care Home Manager
Optional training courses and development opportunities
NCFE Level 2 Certificate
Short Courses
Care Supervisor
First Aid at Work (3 Day)
Senior Care/ Team Leader
Nursing Associate
Home Care
Co-ordinator
Champion Roles: e.g.
Manual Handling
Competency Assessor
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Care Home Manager
Nursing Degree
Registered Nurse
Director of Care Homes
Field Care Manager
Home Care Manager
Clinical Lead (Deputy Manager)
Director of Community Services
RQF Level 7 Diploma in Health & Social Care Management
Care Home Manager Director of Care Homes
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RQF Level 7 Diploma in Health & Social Care Management
RQF Level 7 Diploma in Health & Social Care Management
01903 863154 recruitment@guildcare.org www.guildcare.org Guild Care is a registered charity, number 1044658. All imagery shows Guild Care service users and staff, taken with permissions and in line with GDPR guidelines. To find out more about a career at Guild Care please contact our Recruitment Team