Assistant Director of Residence Education
General Description: The Assistant Director is responsible for the guidance and implementation of a learning based community (1,200 – 1,500 residents) in a residential environment of approximately 4,500 residents on the Statesboro campus of Georgia Southern University. The Assistant Director will have direct supervision of up to 3 Master’s Degree, live-in Resident Directors and indirect supervision of 40-45 graduate and student staff. Supporting an environment focused on engaging students in their academic success and social development is a priority for this position. The Assistant Director will participate in the creation, execution, and evaluation of a residential program including residential learning communities and a residential curriculum model. Central duties can include responsibility for chairing departmental committees, departmental training, development, selection, student leadership, and assessment. Strong collaboration between University Housing and campus partners on both the Statesboro and Savannah campuses will be important. This position is classified as a Campus Security Authority (CSA) as identified through the Jeanne Clery Act federal legislation. The Assistant Director of Residence Education reports to the Associate Director of Residence Education.
Job Specifications/Qualifications
● Master’s Degree in Higher Education Student Services, Counseling, or a Related Field.
● 3-5 years of progressive experience in a supervisory position in a residence hall environment. Five years preferred.
● A strong desire to work directly with new professionals, graduate students, student staff, and college students.
● Demonstrated skills in the following areas: leadership, supervision, crisis intervention, group dynamics, flexibility, professionalism, and programming in a residence hall setting.
● Committed to education, celebration of diversity, and raising social awareness.
● Ability to move objects up to 25 lbs. with or without reasonable accommodation.
● Serve in a third tier on-call emergency response rotation. Respond to emergencies at on-campus residence halls with or without accommodation.
● Preference given to candidates who have supervised graduate level staff members.
Remuneration/Benefits
The Assistant Director of Residence Education position is a twelve month position and the salary pay band is 50,000-63,700. State employee benefits package is also included.
Duties and Responsibilities
A. Staff Supervision/Development: The Assistant Director of Residence Education is responsible for the direct supervision of up to 3 professional Resident Directors, a Graduate Assistant, and indirect supervision of up to 3 Graduate Resident Directors, and up to 75 student staff. Specific tasks include:
● Leading or participating on committees for the selection, training, supervision and evaluation of Resident Directors, Graduate Resident Director, Graduate Assistants, Resident Advisors, etc.
● Developing intentional practices to assist the development and growth of professional staff, including formal and informal evaluations.
● Maintaining an awareness of human resources practices and working collaboratively with the University Human Resources department.
● Meeting regularly with area Resident Directors and as needed with the student staff to establish intentional outcomes for work.
● Directly monitoring actions and activities of Resident Directors and student staff to ensure established policies and procedures are being adhered to.
● Assisting with and attending meetings, staff training, and in-service programs throughout the year and presenting workshops and staff development programs.
B. Student Learning & Curriculum Development: The Assistant Director of Residence Education is responsible for establishing a learning-focused environment conducive to the academic success and personal growth of residents. Specific developmental duties include:
● Developing, implementing and assessing residence hall curriculum and learning outcomes in coordination with the Assistant Director for Residential Learning and Associate Director of Residence Education. Training and supporting Resident Director staff on curriculum and learning outcomes implementation.
● Utilizing various theories of student development and learning, personal skills, and appropriate resources in assisting residents with academic and personal roadblocks.
● Assisting in the development of residential learning communities, and potentially serving on advisory boards for those communities.
● Maintaining cooperative partnerships with various campus partners across three University campuses.
● Presenting programs and training workshops to students, staff, and faculty on campus as well as higher education peers at professional conferences.
● Maintaining a high level of contact with students and staff by walking through all buildings in the area on a regular basis.
● Intervening with students and student staff who demonstrate a need for academic assistance.
C. Community Development: The Assistant Director of Residence Education works with the Resident Directors and the student group advisors to develop student leadership organizations which will coordinate educational, social, cultural, and recreational activities within the area. Responsibilities include:
● Maintaining frequent contact with students and staff members by attending programs and by visiting staff and students in the residence halls. Accountable for all programs and activities in the area.
● Providing support to residence hall leadership groups by assisting with recruitment, training, leadership development, and advising as needed or assigned.
● Monitoring the area’s financial records to ensure all funds are being used in accordance with established guidelines.
D. Student Conduct: The Assistant Director of Residence Education is responsible for enforcing the behavioral standards set by Georgia Southern University, the Dean of Students Office, and University Housing. Responsibilities include:
● Working in conjunction with the Office of Student Conduct and University Police, establishing consistent and appropriate procedures for handling violations of policies in the specified area.
● Utilizing Maxient software to assign charges, review analytics of policy violations, assign cases to staff, and follow up with Resident Directors.
● Adjudicating formal conduct cases of university violations (as needed) and hear first level appeals by implementing corrective action in a timely, consistent, and thorough manner.
● Keeping the Associate Director of Residence Education and the Office of Student Conduct informed of Code of Student Conduct incidents. Following up on incidents with staff members and students until issues are resolved.
● Ensuring students and staff members are aware of the rules, regulations, policies, and procedures of
Georgia Southern University as outlined in the Code of Student Conduct and Residential Community Guide.
E. Crisis Intervention and Risk Management: The Assistant Director of Residence Education is responsible for responding to the group and personal needs of the students in the area. Responsibilities include:
● Direct and actively respond to various crisis situations including student health (mental and physical), alleged violence, facilities concerns, etc.
● Communicate and follow up with students and parents as permitted under established policies.
● Advise individuals and groups of students with personal or academic concerns, making referrals when appropriate.
● Develop duty schedules for three tiers of crisis response personnel.
● Serve as the on-campus senior level crisis management on-call professional, responsible for the welfare of 4,500+ students, during assigned duty weeks.
F. Residence Hall Administration: The Assistant Director of Residence Education is responsible for implementing effective management practices in handling the day-to-day operations of the halls. Specific administrative duties include:
1. Assignments
● Use StarRez software to run reports, verify occupancy, and manage occupancy as appropriate under the guidance of the Business and Administrative Services unit of University Housing.
● Use Stanley software to manage student and staff access to residence halls.
● Ensure Resident Directors maintain accurate occupancy records (rosters and floor plans) and provide them to Housing’s Business and Administrative Services personnel.
● Consult with Business and Administrative Services regarding rooming issues, room changes, contract cancellations, billing, etc.
● Respond to resident needs before referring them to the Business and Administrative Services, thus increasing student satisfaction.
2. Facilities
● Work cooperatively with University Department of Facility Services (DFS) leadership to ensure the physical environment is maintained at an optimum level.
● Report and actively follow up on repairs, damages, and improvements as needed to DFS.
● Investigate cases of vandalism and other damages to the residence hall(s) and endeavor to recover replacement costs from responsible person(s).
3. Emergency Assistance and Safety requirements
● Maintain awareness of all safety features within each residence hall.
● Assist in the development of policies and procedures regarding emergency response in the residence halls.
4. General Administration
● Develop and monitor procedures to deal with check-in, check-out, room changes, rosters, key control, office supplies, maintenance and custodial complaints, inventory sheets, damage reports, etc.
● Oversee the submission of semesterly and annual reports by Resident Director staff, and submit other reports as requested.
● Maintain regular office hours on a weekly basis, while being available to students and staff beyond traditional office hours.
● Follow all procedures and policies related to handling of area budget. Use established
G. Staff Selection, Training and Development
• Chair a selection and/or training committees for Resident Advisors, Graduate Resident Directors, or Resident Directors.
• Establish interview and selection processes to select qualified staff members while ensuring equity and diversification of staff is achieved.
• Develop and evaluate learning outcomes for assigned level of staff training and development.
• Align development and training activities with strategic goals and objectives of the University, University Housing, and Residence Education
H. Other responsibilities
• Respond to any departmental needs in the absence of the Associate Director or Director of Residence Education.
• Performing other duties as assigned by the Associate Director or Director of Residence Education or University Housing.
For more information:
Please visit: http://auxiliary.georgiasouthern.edu/housing/employment/professional/ AND jobs.georgiasouthern.edu (Job ID #249904) Candidates must apply on the Human Resources website to be considered for an on-campus interview.