Fall Fundraiser Troop Manager Guide

2021

Rise Up FALL FUNDRAISER PROGRAM

Troop Manager Guide

Fall Fundraiser Timeline

IMPORTANT DATES For GSHPA fall fundraiser program

September 23rd

November 7th

November 9th

program Begins

In-person order taking ends

Deadline to edit orders/ rewards for FFTMs

Deadline to edit orders/ rewards for girls/families

November 10th

December 1st-3rd

December 21ST

Online order taking ends

Product Deliveries

ACH Withdrawal

Deadline to edit orders/ rewards for FFSUMs

Ways to Participate

In-Person

Online

Dates

Nut & Candy Order Card Items

9/23-11/7

Nut & Candy Online Items

9/23-11/10

Magazine Subscriptions

9/23-11/10

Care to Share Donations

9/23-11/7

Care to Share Online Donations

9/23-11/10

Magazine Voucher Donations

9/23-11/10

Nut & Candy Girl Delivery Items

9/23-11/10

Payment

Proceeds

Delivery

collected by girl; submitted to FFTM; deposited into troop account

$1.10 per item

product picked up by troop in early December; delivered to customer by Girl Scout

customer pays online; deducted from amount owed by troop

$1.10 per item

product shipped directly to customer

customer pays online; deducted from amount owed by troop

$2.05 per subscription

product shipped directly to customer

collected by girl; submitted to FFTM; deposited into troop account

$1.10 per donation

GSHPA donates product to Soldiers’ Angels

customer pays online; deducted from amount owed by troop

$1.10 per donation

GSHPA donates product to Soldier’s Angels

customer pays online; deducted from amount owed by troop

$2.05 per donation

GSHPA donates vouchers to designated recipient

$1.10 per item

product picked up by troop in early December; delivered to customer by Girl Scout

customer pays online; deducted from amount owed by troop

Fall Fundraiser Troop Manager How Can We Help?

We have a whole team in place to support you in your role as Fall Fundraiser Troop Manager.

• Fall Fundraiser Service Unit Manager Your FFSUM is your main support person during the Fall Fundraiser Program.

They will send you monthly communications with important reminders and updates. Feel free to connect with your FFSUM at any time for assistance.

• Member Services Have a quick question about the Fall Fundraiser Program? Feel free to contact our Member Services team for general support.

• Email - memberservices@gshpa.org • Phone - 800-692-7816 • Live Chat - www.gshpa.org

For questions about the M2 site or details regarding online orders.

• Email - question@gsnutsandmags.com • Phone - 800-382-8520

Key Responsibilities for FFTMs

• Receive and distribute materials in early September • Send monthly updates to girls and families • Encourage girl participation

Girl Support

• Pick up product from Service Unit • Sort and distribute product to girls

Product Management

• Alert FFSUM regarding missing/damaged product

• Pick up rewards from Service Unit

Reward Management

• Sort and distribute rewards to girls • Alert FFSUM regarding missing/damaged rewards

• Log into your M2 account beginning September 16th • Assist girls and families with editing orders and selecting

M2 Support

rewards beginning November 1st • Make final edits by November 7th

Tools & Resources

Tools and Resources for FFTM GSHPA FFTM Facebook Group Network and share ideas with other GSHPA volunteers in the FFTM role.

GSHPA Product Program Toolkit GSHPA Product Program website containing updates, communications, resources and other tools to support your Product Program experience.

gsLearn - Log into your MYGS account to access all the Fall Fundraiser training videos in gsLearn.

Delivery Tickets - While there are many helpful reports in M2, the Delivery Tickets make sorting product and rewards easy!

Delivery Tickets are available for both product and reward inventory and can be filtered by troop or individual girl.

**IMPORTANT - Delivery Tickets will not show on your M2 Dashboard until after GSHPA has submitted the final order on November 12th.

Getting Started

Getting Started Get GSHPA Approved - Before you can gain access to your M2 account, you must be approved as the FFTM by GSHPA. This means you have: • registered for the current Girl Scout membership year • all required background checks up-to-date and on file with GSHPA • completed GSHPA Product Program role specific training • submitted your role specific online agreement form

Log into M2- Beginning September 16th, you will be able to log into your M2 account. If you don’t receive your “Welcome Email” simply go to the url below and click “Forgot Password”

gsnutsandmags.com/gshpa Troop Materials - Your FFSUM will notify you of when and where to pick up your troop materials. Below is a list of what you will need: • Fall Fundraiser Troop Manager Guide - 1 per troop • Jumbo Envelope - 1 per troop • Nut/Candy Order Card - 1 per girl • M2 flyer - 1 per girl • Family Agreement Form - 1 per girl *Parents/Guardians MUST sign family agreement form in order for their Girl Scout to participate in the Fall Fundraiser Program

M2 Tasks & Dates M2 Tasks for FFTM • Log in and set up M2 account • Assist girls and families with editing product orders and reward selections • There is no submit button; whatever is showing in M2 on November 12th will get submitted for final orders • Print Troop Product Delivery Tickets • Print Troop Reward Delivery Tickets

Important Dates for FFTM • Early September - pick up troop materials from FFSUM • September 16th - begin logging into M2 • November 1st-November 7th - assist girls/families with editing orders & selecting rewards in M2 • November 9th - last day to edit in-person orders and rewards in M2 • November 12th - Delivery Tickets become available on M2 Dashboard • November 29th - Parent Debt deadline • December 10th - ACH Withdrawal

Donations Care to Share donations • Customers can give $7.00 donations toward the Care to Share donation program • Girls that get 6+ Care to Share donations will earn the Care to Share patch • Customers can donate in-person or online • GSHPA will coordinate donating all nut/candy items to the Care to Share donation recipient: Soldiers’ Angels

*NEW* Magazine voucher donations - online only • Customers can choose to donate magazine vouchers through a girls online magazine storefront • There is no patch associated with these donations but troops will earn $2.05 in proceeds for each magazine voucher donation • GSHPA volunteers are invited to submit suggestions of where to have magazine vouches donated by scanning the QR code • At the end of the program, GSHPA will donate vouchers to recipients nominated by GSHPA volunteers

Girl Rewards Rewards • Girl rewards and patches can be found on the Nut/Candy Order Card • Patches and rewards are cumulative • Beginning at the $800 level, girls will need to select between two different options of rewards • M2 will track rewards as they are earned throughout the program

• It takes the M2 site 1-2 hours to process online orders and update rewards • GSHPA will mail all items associated with the “Sponsor a Penguin” reward directly to girls

Opting Out • Only Junior+ troops are eligible to opt out of rewards • Troops opting out of rewards will still earn patches and will receive an additional five cents per item in troop proceeds • The majority of girls in the troop must vote in favor of opting out of rewards.

• Please notify families/parents if your troop is opting out

GO! Dough • GO! Dough is tracked and managed by GSHPA for each individual Girl Scout • GSHPA will notify girls of their earned GO! Dough amount and total balance • Questions about your GO! Dough balance? Contact memberservices@gshpa.org

Personalized Patches Girl Personalized Patch • EARN - sell a total of $275 in Fall Fundraiser AND send 16+ emails through their M2 account • CUSTOMIZE - as soon as a girl meets these requirements, she will be able to customize her final design. Girls can:

-add a name, nickname or initials

-select one of two backgrounds • SUBMIT - once a girl has completed her final design, the last step is to add her mailing address

Volunteer Personalized Patch • EARN - if your troop exceeds $500 in total sales and you send out the parent/guardian email blast, you will be eligible to earn your very own personalized patch • CUSTOMIZE - as soon as the troop meets these requirements, you will be able to customize your final design

• SUBMIT -don’t forget to enter your mailing address to get your personalized patch

Crossover Patch • Girls who send 16+ emails through their M2 account AND sell 275 packages of Girl Scout Cookies in the upcoming Cookie Program will earn the GSHPA Crossover patch Questions about your Personalized patch? Contact M2 Media Group.

Money Management Promising practices for girls • Submit payment for in-person orders to troop by due date determined by FFTM • Collect payment for in-person orders when delivering product to the customers • Collect payment for Care to Share donations at the time of the order • Girls/families should submit collected payment for in-person orders to the FFTM as soon as possible • Only accept checks from people you know and are comfortable with contacting if there is a problem • Girls should never collect payment for online orders

Promising practices for troops • Ensure your troop bank account is registered with GSHPA • Set a deadline for girls/families to turn in all money due • Ensure all money is in troop bank account by the ACH Withdrawal on December 10th • Use Delivery Tickets as a receipt for girls/families • Keep a copy of all paperwork/receipts • Only accept checks from people you know and are comfortable with contacting if there is a problem (make payable to troop) • GSHPA will not cover any fees associated with bounced checks/insufficient funds

Parent Debt If a family fails to submit payment by your determined deadline, you will need to submit the following to GSHPA by November 29th: • Parent Debt form (gshpa.org or Product Program toolkit) • a copy of the signed Family Agreement form • copies of signed receipts • copies of all communication attempts made to collect payment from family

This will relieve the troop from being financially responsible for this debt.

GSHPA will work the family to make payment arrangements that are honest and fair for both parties. DO NOT collect payment from family once the Parent Debt form has been submitted.

Product & Reward Management Picking Up Troop Product • Product for your troops in-person & girl delivery orders will be delivered to your Service Unit in early December • Your FFSUM will notify you of when/where to pick up your product • Bring a copy of your Product Delivery Ticket for the troop *Remember, your Delivery Tickets will not show on your M2 Dashboard until November 12th • Count and recount to ensure you pick up the correct quantities of each item • Contact your FFSUM about any missing/damaged product

Sort & Distribute • Print a copy of the Product Delivery Ticket for each girl in the troop • Sort the product for each girl • Notify your girls/families of when and where to pick up their product • Have parent/guardian sign off on Delivery Ticket to confirm they have received the correct amount of product and retain paperwork for 1 year

Picking Up Troop Rewards • Rewards for your troop will be mailed to your FFSUM • Your FFSUM will notify you of when/where to pick up your rewards • Bring a copy of your Reward Delivery Ticket for the Troop *Remember, your Delivery Tickets will not show on your M2 Dashboard until November 12th • Count and recount to ensure you pick up the correct quantities of each item • Contact your FFSUM about any missing/damaged rewards

Sort & Distribute • Print a copy of the Reward Delivery Ticket for each girl in the troop • Sort the rewards for each girl • Notify your girls/families of when and where to pick up their rewards

Thank you for taking on the role of Fall Fundraiser Troop Manager!

You play a critical role in supporting girls, families and other volunteers in your troop.

We are so thankful for the time and energy you commit to ensuring they have a successful Fall Fundraiser Program experience.

We look forward to partnering with you this year as together we. . .

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