CELEBRATING WOMEN, WELLNESS, AND HOLISTIC EXPERIENCES AT HYATT
HOW CAY CARIASO, DIRECTOR OF SALES, DRIVES HER TEAM TO SUCCESS
DISCOVER YOUR “Wellness Age” AND ILLUME SPA’S NEW TREATMENTS
Top City Hotel in the Philippines, 2025
Best Restaurants 2025
Justifies the premium price!
“Excellent service, topnotch facilities, and just the right amount of personal touch–an experience that truly justifies the premium price!”
-Solomon C
Always ready to assist with a smile.
“As Hyatt Globalist members, we were appreciated for our loyalty and received exceptional service throughout our stay. The lobby team was always ready to assist with a smile. ”
-Drmirage
-Nina M A truly relaxing and enjoyable experience!
Never wanted to leave!
“I visited the Illume Spa during my stay, where the masseuse tailored the massage exactly to my muscle tensions and pressure preferences. A truly relaxing and enjoyable experience!”
“First time here– amazing, much needed facial at the spa after a week in Palawan. The area felt safe for solo female travel, even at night. Never wanted to leave!”
-Catherine W
As we shed the skin of the past year, we turn the page on 365 days of new beginnings. The Year of the Snake inspires elegance, transformation, and wisdom—qualities we invite everyone to embody.
Welcome the Year of the Snake S FROM THE TEAM AT GRAND HYATT MANILA
As we open ourselves to what lies ahead this year, Grand Hyatt Manila ensures that your experience with each visit is one that’s truly grand in every sense of the word.
In this issue, we celebrate Women’s Month with a special feature, introduce Illume Spa’s newest line of wellness treatments and products, highlight a sustainable breakfast at The Grand Kitchen, and share the latest perks and offers.
S SERPENTINE SPLENDOR
WHAT’S INSIDE
GROW with theFLOW
Illume Spa Highlights
Pili Ani for New Treatments
Illume Spa is thrilled to unveil its latest wellness offerings, a harmonious fusion of tradition, luxury, and sustainability. In collaboration with Pili Ani, a distinguished Philippine brand celebrated for its ethically sourced skincare derived from the Pili tree, these treatments promise an unparalleled rejuvenation experience. Known for their allnatural formulations that nourish and revitalize, Pili Ani’s products now complement Illume Spa’s expertise, creating a symphony of nature and indulgence.
Guests can explore signature treatments such as the Illume Signature Hilot Massage, Magarao Signature Massage, and the Marahuyo Pili Signature Facial, each artfully designed to combine modern techniques with age-old traditions. For those seeking holistic wellness, curated packages focus on sleep, detox, nutrition, and mindfulness. Pamper yourself with indulgences like the Chamomile Body Scrub, Herbal Ball Massage, or Neroli Blossom Sensory Touch, and elevate your skincare routine with the newly introduced Gua Sha and Bio Mineral Facials. Embark on a transformative journey at Illume Spa, where luxury meets the nourishing essence of Pili Ani’s sustainable traditions. Book your appointment today and let wellness flow effortlessly.
Wellness takes center stage as the philosophy of Illume Spa for its guests.
HY WAY
YOUR ROAD TO A HOLISTIC WELL-ROUNDED EXPERIENCE AT GRAND HYATT MANILA
Grand Hyatt Manila provides a gateway for guests to enhance their stay with a plethora of experiences via the all-new Guest Experiences tab on the website. Powered by Way, it simplifies the journey by allowing guests to discover, book and indulge in curated offers – all in one place.
From local tours, culinary classes and ecoadventures, wellness classes to on-site yoga classes, mixology classes and even in-room massages, this page opens doors to a seamless and immersive guest experience. Whether you are looking to learn and discover new things to try, push limits with personal training or unwind with a private spa treatment, every moment made at Grand Hyatt Manila is now more accessible, personalized, and effortless to plan and book.
With this enhancement, Grand Hyatt Manila extends beyond just a luxurious stay - So, whether you’re staying for relaxation, adventure, or personal growth, everything you need is just a tap away.
Scan the QR code to experience Grand Hyatt Manila
When it comes to holistic experiences, the only way is Grand.
DISCOVER HY WAY
the
You’vegot
SALES
HOW CAY
CARIASO LEADS HER TEAM TO SUCCESS
ASales is often a male-dominated field, but in hotel sales, it’s usually the ones in heels who take the lead
” “
fter an immersion in thirteen departments during her on-the-job stint in a hotel, it took Cay Cariaso only three days to fall in love with Sales. “It was the calls,” she began, the glint in her eye evident as she looked back. “It was the calls, the blitzes, meeting with travel agents, and knowing that you sealed the deal.”
Cay could easily focus on her climb up the ladder — and rightfully so. Starting as a Sales Coordinator at Manila Galleria Suites, her rise followed a traditional yet meteoric path.
She worked her way up through managerial positions at Shangri-La Hotels and Resorts, spent time in the National Sales Office as Business Development Manager, and eventually became Director of Sales at Intercontinental Manila.
She held this key role in two other properties before landing at Grand Hyatt Manila, but it was here that she truly found home.
“There’s something magical about this hotel,” she muses. “It compels me to keep telling stories to my
clients and pushes me to fulfillment every single time.”
A Grand Vision for Growth: Cay’s Secret to Success
While she speaks passionately about her pursuit of excellence (and hitting the numbers!), nothing excites her more than talking about her team.
Heading a group of six, she notes that this is the first time she’s led an all-male sales team—a stark contrast to the traditionally female-driven world of hotel sales.
“Sales is often a male-dominated field, but in hotel sales, it’s usually the ones in heels who take the lead,” she quips.
Adapting to a different mentorship style was a learning curve, but one she embraced wholeheartedly.
“When I was on the come up, my bosses practiced the ‘it’s my way or the highway’ method, but with
me, it’s my team member and me together — we work both ways.”
Her secret? A deep investment in people.
Cay firmly believes that in Sales, success isn’t just about the numbers – it’s about developing individuals who can sustain those numbers longterm.
“Quotas are non-negotiable in this field but understanding what makes your people tick should also be of equal priority.”
Despite considering herself more rational than emotional, she doesn’t believe in a one-size-fitsall leadership style.
“I don’t subscribe to a cookie-cutter method for my team members. They are built differently, so I know their roadmaps don’t always intersect with each other. But it warms my heart to know that I walked the path with them.”
Her open-door policy fosters trust, coupled with an unwavering belief in her team and pushes them to be better than they were yesterday.
“What matters is that we’re clear on the goal – because no matter the path, we all reach the same finish line.”
How Cay ‘C’s’ It: Advice for Future Leaders
When asked about the advice she can lend to emerging leaders, she cheekily summarizes it in 3 Cs:
Confidence, because before anything else, you must know how to sell yourself;
Continuous learning, because we must keep evolving with our guests’ needs; and lastly,
Customized cultivation, because the paths people take differ, and won’t always align with the vision you have. But if a clear goal is set, we will all reach the finish line.
The Gents from left to right: Alfonso Montenegro, Paolo Bautista , Yogesh Sokhal, David Asprer. The Women from left to right: Alta Santos, Director of Sales Cay Cariaso, Althea Go, Noemi Liong.
Every Bite and Every Sip is Grand
Book your table at No. 8 China House
The
Grand Sunday Brunch
Join us for an opulent Sunday Brunch feast featuring an array of culinary highlights including an assortment of Fresh Seafood, succulent Lechon Pork Belly, perfectly Roasted Duck, and live trolley stations offering Steamed Whole Fish, Beef Wellington, Tiramisu, and more, inclusive of free-flow chilled juices and iced tea.
Open on Sunday | 12:00 PM to 2:30 PM
PHP 3,000 per person for adults
PHP 1,500 per person for kids (6 to 12 years old)
Book your table at The Grand Kitchen
Dim Sum Unbound at No. 8 China House
Treat yourself to a bountiful lunch with unlimited dim sum. Five skilled Chinese chefs expertly craft each dish, blending beloved classics with exciting new creations. Enjoy every bite, perfectly paired with free-flowing hot and iced tea, along with delightful soup, noodles, and desserts.
Monday to Saturday | 11:30 AM to 2:30 PM
PHP 1,688 net per person
Book your table at Le Petit Chef
Le Petit Chef Season 3: How to Become the World’s Greatest Chef
Join the world’s smallest chef on an exciting culinary adventure! Experience a captivating 3D interactive journey as he reveals his secrets to becoming a culinary great. Savor a delightful five-course menu in his most spectacular season yet. Don’t miss this unforgettable dining experience.
Fresh Out the Oven: new Sweets and Savories at Florentine
They’re fresh, flaky and flourished - crafted to perfection. Delight in a new selection of savories and sweets, available and made daily for enjoyment at Florentine. Pair them with a cup of coffee or thirst quenchers to complete the experience.
Order your Florentine delights and more
Seasonal Signature Blends: Limited Time Drinks at Florentine
Each season calls for new sips. Whether the flavor calls for bold or vibrant, each creation is crafted to surprise and satisfy. Drop by and discover what’s brewing this quarter - because every season deserves a drink worth savoring.
Open daily | 6:00 AM to 8:00 PM (Monday to Friday); 7:00 AM to 8:00 PM (Saturday to Sunday & Holidays) Starts at PHP 240 each
The Peak Hour
The Peak Hour continues with an irresistible offer: two drinks for the price of one! Relish the vibrant flavors of Neon Sour, the exquisite Grand Hyatt Manila White Sangria, and the delightful Sicilian Blush. Pair these refreshing beverages with our delectable Chili Chicken, succulent Beef Sliders, and freshly shucked Irish Oysters, among other culinary delights.
Open daily | 5:00 PM to 7:00 PM Starts at Two drinks for the price of one.
Check The Peak Hour Menu
Order your Florentine signature sips and more
Elevated Lunch Sets at The Cellar
Savor a sumptuous 3-course lunch menu every Monday to Friday for only PHP 1,200 net per person. Enhance your dining experience with a glass of Red or White Wine for an additional PHP 350. Choose from our exquisite menu options:
Monday to Friday | 11:30 AM to 2:00 PM Starts at PHP 1,200 ++
Elevate your lunch game at The Cellar!
Seafood Platter at The Peak
Savor the fresh flavors of the sea with The Peak’s Seafood Platter, featuring delicate caviar, refreshing hamachi crudo and plump, ocean-fresh Irish oysters. Each bite is a celebration of premium quality and refined taste, best enjoyed with a glass of champagne. Experience seafood at its freshest at The Peak.
Open daily | 5:30 PM to 11:00 PM Starts at PHP 7,500++
Book your table at The Peak
DineRise& Renew
HOW THE GRAND KITCHEN NAVIGATES BREAKFAST WITH A PURPOSE
Our Daily Bread. These croissants are fresh, flaky and hand-delivered straight to your plate.
Breakfast has long been called the meal of champions, and at The Grand Kitchen, it certainly lives up to its name.
There’s a quiet kind of grandeur in the air—the scent of freshly brewed coffee, the rhythmic clinking of cutlery, and the soft shuffle of chefs filling the stations with the morning’s finest. But beyond the artistry, breakfast here is more than just a meal; it is an experience, thoughtfully designed with intention.
There is a stark difference between eating out of habit and the intent to eat, and the restaurant’s team of associates know both, but prefer the latter. It is shown in the stories they weave as one makes through the different neighboring areas, where food is as fresh as the smiles on their faces.
The intent is the hallmark of The Grand Kitchen’s commitment to sustainability. Ingredients are thoughtfully sourced, favoring local purveyors who share a vision of responsible farming and ethical production. The eggs on your plate? Cage-free. The seafood selection? Responsibly and freshly caught. The lettuce is hydroponic and sourced from a partner farm in Batangas, honoring the sustainable production behind nature’s produce.
But sustainability is just one layer of the entire experience. The Grand Kitchen believes in an elevated kind of indulgence — one where quality is never compromised, and where every detail, from the way the coffee is poured to the way breakfast is plated is handled with utmost care. Cooking stations with an a la minute principle rule the restaurant, from eggs prepared to your liking to a fresh pastry selection whipped up as a sweet cap to the meal, and a testament to the skill of the chefs behind the counter.
Couple that with the anticipatory service served with a smile, the kind that understands your coffee order and knows exactly what type of rice you scour. Breakfast at The Grand Kitchen is not only about sustenance, but about sustainability.
Mornings here are not rushed, but still worth rising for.
HYATT WORLD OF CARE
Top of the Morning. Fuel up and seize the day with beloved breakfast classics built to enjoy.
to your outdoor ESCAPE SPA RETREAT
Designed to create a serene and natural ambiance that enhances relaxation and well-being, Illume Spa has launched its new outdoor spa services for wellnessfocused guests seeking an upgraded relaxation experience.
SHAPE
With weather-resistant and visually appealing facilities, including massage beds, gazebos, and tents, the outdoor setting is meticulously designed to ensure guests can enjoy their treatments in comfort and style, regardless of the weather. Guests can indulge in a curated selection of bespoke warm-weather body treatments that transform poolside moments into deeply relaxing experiences. These treatments are carefully crafted to provide unparalleled relaxation and rejuvenation.
To ensure the highest quality of service, Illume Spa has trained its therapists to adapt to outdoor settings while maintaining the delivery of exceptional treatments. Guests can expect the same level of expertise and care that Illume Spa is renowned for, now in a refreshing outdoor environment.
The introduction of these outdoor spa services marks a significant expansion of Illume Spa’s offerings, providing guests with an innovative way to experience relaxation and well-being amidst nature.
Dip into relaxation. Don’t tread lightly when it comes to your wellbeing - take a leap!
Scan to kickstart your journey to tranquility
YOUR STAY: s hape
We continue the theme of wellness with a new partner in the workout space: TechnoGym – a brand that disrupts that way workouts are done.
For a limited-time, the fitness brand’s Technogym Checkup machine will be available for guests at the Fitness Center. This unique tool uses advanced measurement technology and AI to assess physical and cognitive conditions that determine your “Wellness Age” — a simple yet powerful metric that’s easy to compare to real age, providing a clear gauge of your progress.
The AI-powered Technogym Coach then adjusts training programs to maximize results, increasing effectivity, satisfaction and engagement over time.
Once a customized program is done, guests can use the new range of TechnoGym equipment for their workouts: the Bench, Active Sitting Ball, and Fitness Mat, which are available at the Fitness Center year-round.
SHAPE
The Perfect Fit. Fit in time for fitness and time for you here at Illume Spa’s fitness center.
FLORENTINE | Lobby Level
Open 24 Hours Daily
THE LOUNGE | Mezzanine
9:00 AM to 12:00 AM Sunday to Wednesday
9:00 AM to 1:00 AM
Thursday to Saturday
THE CELLAR | 2nd Floor
Lunch
11:30 AM to 2:00 PM
Monday to Friday
Dinner
5:00 PM to 11:00 PM
Sunday to Wednesday
5:00 PM to 12:00 AM
Thursday to Saturday
THE GRAND KITCHEN | 2nd Floor
Breakfast
6:15 AM to 10:30 AM, Daily Lunch
12:00 PM to 2:00 PM Monday to Saturday
12:00 PM to 2:30 PM
5:30 PM to 9:30 PM, Daily
NO. 8 CHINA HOUSE | 5th Floor
Lunch
11:30 AM to 2:30 PM, Daily Dinner
5:30 PM to 10:00 PM, Daily
POOL HOUSE | 6th Floor
10:00 AM to 10:00 PM, Daily
THE PEAK GRILL | 60th Floor
5:30 PM to 11:00 PM, Daily
THE PEAK BAR | 60th & 62nd Floor Music Lounge
5:00 PM to 12:30 AM Tuesday to Thursday
5:00 PM to 1:30 AM Friday to Saturday
Whiskey Bar / Sunset Deck
5:00 PM to 12:30 AM Sunday to Monday
8:00 PM to 1:30 AM Friday to Saturday
The Rhythm of the Night. Cheers to where the music flows as smooth as your cocktails.
Rooftop Rhythms Nightlife at The Peak &
As the city lights set the scene for an unbeatable view, the music takes over.
Book your table at The Peak
The Peak Bar comes alive with the rhythm of the night. With Guest DJs on Tuesday to Wednesday, 09:30 PM to 11:30 PM and DJ Abbduct, DJ Micky and DJ Dewey taking over the decks on weekends from 08:30PM to 01:00 AM, The Peak transforms into the ultimate nightlife destination.
Spinning seamless sets that shift from deep, highenergy beats to familiar grooves, they keep the vibe dynamic and high until the early hours. For many, The Peak Bar offers more than just a night of dancing—it’s an unforgettable experience,
Whether you’re on the dance floor, The Peak Sour in hand, or soaking in the city views, every beat draws you deeper into the night, making every moment a celebration of music, movement and connection.
The music is calling—are you ready to dance the night away? Book an unforgettable evening with friends today.
Tuesday 09:00 PM to 12:00 AM | DJ Skratchmark
Wednesday 09:00 PM to 12:00 AM | Guest DJ
Thursday 09:00 PM to 12:00 AM | DJ Abbduct
Friday 09:00 PM to 1:00 AM
DJ Micky |DJ Jason Dewey
Saturday
09:00 PM to 1:00 AM
DJ Micky|DJ Abbduct
Master the Spin. The turntables are set, the beats are dropping—your nightlife soundtrack is on repeat.
Savor EASTER:
HOP INTO THE SEASON WITH GRAND SURPRISES
Make your holiday eggs-tra special for the whole family with these delightful offerings:
An Easter Stay at 25% Off! Enjoy a limited-time 30% discount on the Bed & Breakfast rate for weekend stays, including Holy Week (17 to 20 April), when you book on or before 31 March, 2025.
Florentine Join the Grand Easter Egg Hunt Surprise. Select your lucky Easter egg chocolate and win exciting prizes for PHP 1,800 net per piece. Promo period: 1-20 April, with prize redemption until 29 April.
Terms and conditions apply.
Easter Themed Cakes and Pralines
• Whole Cake: PHP 2,500 net
• Mini Cake: PHP 350 net
• Pralines (Box of 9): PHP 1,450 net
• Pralines (Box of 25): PHP 2,650 net
The Grand Kitchen Easter Lunch Buffet Delight in a lavish Gueridon service featuring Whole Poached Tasmanian Salmon, Pasta Parmesan Wheel, Seafood Kare-Kare, and Tiramisu. Menu highlights include Fresh Oyster, Hainanese Chicken, Roast Chinese Duck, Pork Char Siu, Crispy Pork Belly, Roasted Lamb Leg, and Beef Wellington. PHP 3,588 net per person, including free-flow house red and white wines, house lager, and cocktails. Date: 20 April, Sunday Lunch, from 12:00 pm to 2:30 pm.
The Peak Easter Specials Savor the Tasmanian Salmon Coulibiac with Spinach, Mashed Potato, Sautéed Mushroom, and Horseradish Cream Sauce for PHP 5,850+ (good for 2-3 persons). Available for dinner from 14-20 April, 5:30 pm to 11:00 pm.
The Cellar Indulge in the Basque Seafood Stew, featuring prawns, squid, barramundi, clams, mussels, potato, paprika, and saffron, for PHP 1,600 net per order. Available from 1-30 April, for lunch and dinner.
Pool House Easter Specials
• Soft Shell Crab Salad with Mango Dressing
• Soft Shell Crab Tacos Lime Cilantro Available from 1-30 April for PHP 990 + per order.
Hop into these egg-speriences for an unforgettable Easter filled with fun, flavors, and fantastic surprises!
Lights, Camera, Skyline: CNN’s Richard Quest Films Manila Segment at The Peak
It’s a ‘Quest’ to the top for breaking news! Seasoned journalist Richard Quest filmed a dedicated Manila episode for his segment Quest Means Business on CNN. Amidst a stunning view of the skyline from the 62nd floor of the hotel, Richard and the team delivered the rundown of highlights and conducted an interview with Maharlika Wealth Fund CEO Rafael Consing, Jr.
Wings of Spring: A Japanese-Inspired Afternoon of Tea and Origami
Spring comes into full bloom with an afternoon of high tea and the art of origami, hosted by Grand Hyatt Manila and Keiko Ozaeta, a certified Ikebana Instructor from the Ohana School of Ikebana. In attendance were an intimate group of Japanese ambassadors who enjoyed a sneak peek of the upcoming seasonal afternoon tea of the Lounge, followed by an origami session.
Grand Hyatt Manila’s Annual Associates’ Party: A Night of Fun, Feasts and Filipino Traditions
Kicking off the new year with its highly anticipated annual party, associates came together to toast, dance, and celebrate the year that was. Inspired by Filipino festivals, the event featured a lavish spread of beloved local classics and a spirited dance competition, where teams paid tribute to the country’s most iconic celebrations – setting the stage for another Grand year ahead.
Love Beyond The Season: A Festive Partnership with Kythe Foundation, Inc.
In the spirit of giving, Grand Hyatt Manila partnered with Kythe and raised funds to bring joy and care to children facing medical challenges. Embracing the Valentine’s season as a time for meaningful generosity, the hotel turned moments of kindness into lasting impact. Through this initiative, Grand Hyatt Manila continues to champion the power of love that goes beyond a single day.
