NWP Continuing Education 2023-24 Viewbook

2023/2024

CONTINUING

EDUCATION

NWP.me/CE | 780.539.2975

NWP CONTINUING EDUCATION - 2023/2024

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CONTINUING EDUCATION

Driven to Succeed.

INSIDE Continuing education is seizing a moment to gain a skill for life.

As an integral part of the Business School, Continuing Education is proud to serve lifelong learners.

Be it enhancing professional and personal skills, or pursuing a new hobby, NWP has a range of short-term and part-time learning options just for you.

DEFINTITIONS / 4 PROFESSIONAL DRIVER TRAINING / 5 Air Brakes Class 1 Refresher Class 3 Driver Training MELT Class 1 Driver Training Experience & Equivalency MELT Class 1 (Class 3 to 1 Transfer) Ready To Ride: Class 6 Motorcycle Training

EQUIPMENT OPERATOR TRAINING / 5 Aerial Lift/Genie Lift Operator Forklift Operator Wheeled Loader

INDUSTRIAL SAFETY TRAINING / 6 Confined Space Awareness & Rescue Fall Protection Heart & Stroke’s Basic Life Support (BLS) Heart & Stroke’s Basic Life Support Recertification (BLS) Mask Fit Testing

MICRO-CREDENTIALS / 7-11 Artificial Insemination For Cattle Basic Bookkeeping Early Learning and Childcare Indigenous Health & Mental Wellness Master Electrician Medical Office Administrator Production Animal Ultrasound Pregnancy Detection Remotely Piloted Aircraft Sexual Assault Nurse Examiner - A Rural Sexual Assault

PROFESSIONAL DEVELOPMENT / 12 Management Essentials Certificate Non-Profit Management Certificate Service Excellence Blue Pin Certificate Supervision Fundamentals Certificate

COURSE DIRECTORY / 13-18 CHILDREN’S CENTRE DEMONSTRATION DAYCARE / 19 CE CORPORATE DISCOUNT PROGRAM / 19 CE REGISTRATION AND CANCELLATION POLICY / 19 PRIVATE TRAINING / 19

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NWP CONTINUING EDUCATION - 2023/2024

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DEFINITIONS IN PERSON: Instructor-led, live where the learner must attend in person. These courses have scheduled dates and times.

ON CAMPUS: Courses that are instructor-led, hosted on either the NWP Grande Prairie or Fairview campus.

These courses have scheduled dates and times.

SELF-STUDY: Online courses that allow the student to learn on their own schedule within a specified timeframe. Learners typically have the support of a course tutor.

DISTANCE: Instructor-led, live, or online courses where learners must attend virtually via Zoom©. Please note that access to a stable internet connection and a device equipped with a camera and a microphone is required.

WORK INTEGRATED LEARNING (WIL): Experiential learning that either occurs in a workplace setting, integrates meaningful community service, or works to solve a problem/challenge identified by industry or the community.

CONTINUOUS INTAKE: Courses that are available for enrolment on an ongoing basis.

PACED: Online courses that have scheduled start and end dates. Learners may be required to submit assessments and assignments as per course requirements.

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NWP CONTINUING EDUCATION - 2023/2024

NWP.me/CE | 780.539.2975

CLASS 3 DRIVER TRAINING - GOLD IN PERSON, ON CAMPUS, AND ONLINE | 22 HOURS | $4,325

Includes courses: • 22 hours of in-truck one on one instruction • Air Brakes (Q-Endorsement) • Professional Driver Improvement Course (Online) • Cargo Securement (Online) • Canadian Hours of Service (Online) • Weights and Dimensions (Online) • Daily Pre-Trip Inspection (Online)

DRIVER EVALUATION - CLASS 1 OR 3 IN PERSON, ON CAMPUS | 2 HOURS | $375

Driver Evaluations are a great option for new drivers preparing for a road test or companies wanting to evaluate their driver’s skills. Our instructors will take learners through a mock road test and provide feedback regarding which areas in which learner excels and the areas which need further development.

MELT CLASS 1 DRIVER TRAINING

PROFESSIONAL DRIVER TRAINING AIR BRAKES IN PERSON, ON CAMPUS | 7.5 HOURS | $269

This classroom and practical training is a requirement to write the Air Brakes Q Endorsement knowledge test with an Alberta registry agent.

CLASS 1 REFRESHER IN PERSON, ON CAMPUS | 8 HOURS | $1,450

This course is recommended for drivers who have not regularly driven in the past few years and require a brush-up on their skills.

CLASS 3 DRIVER TRAINING - SILVER IN PERSON, ON CAMPUS, AND ONLINE | 16 HOURS | $3,250

A Class 3 license in Alberta allows you to operate certain commercial vehicles, including water, vacuum, and cement trucks.

Includes: • 16 hours of in-truck one on one instruction • Air Brakes (Q-Endorsement) • Professional Driver Improvement Course (Online)

NWP.me/CE | 780.539.2975

IN PERSON, ON CAMPUS | 113 HOURS | $9,975

Class 1 drivers are in demand! Completion of MELT Class 1 training is a requirement to obtain a Class 1 driver’s license.

A Class 1 license allows drivers to operate a single motor vehicle with three or more axles or a vehicle with three or more axles pulling a trailer with one or more axles.

EXPERIENCE & EQUIVALENCY MELT CLASS 1 (CLASS 3 TO 1 TRANSFER) IN PERSON, ON CAMPUS | 40 HOURS | $3,975

To qualify for this program learners must have held a Class 3 license with two or more years of experience.

Learners must apply and receive approval from the Alberta Government prior to registration.

READY TO RIDE: CLASS 6 MOTORCYCLE TRAINING IN PERSON, ON CAMPUS | 20 HOURS | $679

Learners will learn the latest in motorcycle defensive driving theory and riding skills, preparing them well beyond the requirements for the Class 6 Motorcycle Road Test. This program is designed for riders of all skill levels who want to achieve their Class 6 Motorcycle license or would like a refresher course. Includes classroom instruction and extensive on-bike training.

Learners are provided with motorcycles and are asked to bring their own safety equipment.

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EQUIPMENT OPERATOR TRAINING Learn the basic principles of equipment operation, load handling, maintenance and safety. Training includes a combination of theory, hands on practice, and operator performance evaluation.

AERIAL LIFT/GENIE LIFT OPERATOR

FALL PROTECTION IN PERSON, ON CAMPUS | 8 HOURS | $175

This course covers legislation, fall protection control levels, primary/secondary attachments, lifelines, climbing protection, ropes, lanyards, OH&S Code, harness inspection records and regulations.

HEART & STROKE’S BASIC LIFE SUPPORT (BLS) IN PERSON, ON CAMPUS | 4 HOURS | $139

IN PERSON, ON CAMPUS | 7 HOURS | $175

FORKLIFT OPERATOR

HEART & STROKE’S BASIC LIFE SUPPORT RECERTIFICATION (BLS)

IN PERSON, ON CAMPUS | 7 HOURS | $175

IN PERSON, ON CAMPUS | 3.5 HOURS | $109

WHEELED LOADER

N95 MASK FIT TESTING

IN PERSON, ON CAMPUS | 7 HOURS | $349

IN PERSON, ON CAMPUS | 0.5 HOURS | $45

INDUSTRIAL SAFETY TRAINING

N95 mask fit orientation, and testing is a prerequisite for clinical placements in the School of Nursing Education and Health Studies. N95 mask fit tests are conducted utilizing models available through Alberta Health Services. Available to NWP students only.

Industrial safety courses include theory, hands-on practical training, and a student performance evaluation.

CONFINED SPACE AWARENESS & RESCUE IN PERSON, ON CAMPUS | 8 HOURS | $175

Explore the theory and practical components required to work safely in confined spaces.

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NWP CONTINUING EDUCATION - 2023/2024

NWP.me/CE | 780.539.2975

MICRO-CREDENTIAL

: short, cost-effective training and courses valued by industry and employers

MICRO-CREDENTIALS ARTIFICIAL INSEMINATION FOR CATTLE IN PERSON, FAIRVIEW CAMPUS | 4 DAYS | $999 | SPRING 2024

This course explores the practice of artificial insemination for cattle and includes both classroom learning and hands-on practice. Learners will review the anatomy of female organs, selection of females, equipment, heat detection, timing of breeding, and placement of thawed semen. This course is suitable for the novice practitioner for private use. Learners must be accustomed to working with cattle and be a minimum of 16 years of age.

BASIC BOOKKEEPING VARIED DELIVERY | MINIMUM 195 HOURS

Bookkeeping professionals are essential to the operation of businesses and organizations in all industries. Whether you want to enter the bookkeeping profession or upskill in your current position this microcredential is a great place to start.

NWP.me/CE | 780.539.2975

• Equips learners for entry-level bookkeeping positions in small to medium-sized organizations • Flexible scheduling • Prepares learners to write the Apprentice-level exam with Certified Professional Bookkeepers of Canada (CPB)

Bookkeeping Courses (120 hours) • Basic Bookkeeping Level 1 (40 hours) • Basic Bookkeeping Level 2 (40 hours) • QuickBooks (40 hours)

Business & Computer Electives (75 Hours) Choose from the following: • Communication Strategies (6 hours) • Conflict Resolution (6 hours) • Time Management (6 hours) • Skills You Need for Workplace Success (6 hours) • Managing Customer Service (6 hours) • HR for the Non-HR Manager (6 hours) • Microsoft Excel (6 hours) • Microsoft Word (6 hours) • Office Procedures (75 hours)

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This program would interest educators, social workers, counselors, nurses, or other health care providers.

EARLY LEARNING AND CHILDCARE IN PERSON, ON CAMPUS | 45 HOURS | CALL FOR DATES | $850

Gain hands-on exploration of art, music, and story from a child-centred perspective.

Upon completion, learners will be eligible to apply for their Level 1 Certification in Early Learning and Child Care through the Alberta Government.

INDIGENOUS HEALTH & MENTAL WELLNESS PACED ONLINE | 3 COURSES | $2,145

This micro-credential explores Indigenous peoples cultural, historical, and social experiences in Canada.

Gain an understanding of the Indigenous relationship to colonialism and its impacts. Review addiction theory, exploring the cultural, legal, and historical social context related to substance abuse. Develop an understanding of Indigenous teaching and practices and their importance in providing culturally relevant support and care.

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Courses included: • Indigenous Health in Canada (45 hours) • Trauma, Addiction and Mental Wellbeing (45 hours) • Indigenous Health & Mental Wellness Work-Integrated Learning (TBD) *This micro-credential was made possible through funding from the Government of Alberta.

MASTER ELECTRICIAN IN PERSON, ON CAMPUS | OCT 11 TO DEC 7, 2023 | 6-9 PM | $1,350

This course ensures learners are well prepared to write the Alberta Master Electrician Exam administered by the Safety Codes Council. Upon successfully completing the course, learners will be able to interpret the current Canadian Electrical Code rules and regulations essential to the electrical trade. Topics include the Canadian Electric Code, Alberta Standata, the Electrical Trade Regulation, the Occupational Health and Safety Act, WCB regulations, and the Apprenticeship Program regulations. This course is open to Journeymen Electricians who have worked for three out of the last five years. *This micro-credential was made possible through funding from the Government of Alberta.

NWP.me/CE | 780.539.2975

MEDICAL OFFICE ADMINISTRATOR VARIED DELIVERY | LAUNCHING FALL 2023

This micro-credential prepares learners to work in medical offices or to upgrade the knowledge and skills of learners already working in office administration.

Learners will explore the topics of medical terminology, infection control, healthcare billing, health records management, and other general office procedures.

Upon successfully completing this program, learners will be prepared for employment in various medical settings, including doctor’s offices, clinics, laboratories, and hospitals.

Health Electives (80 Hours) Choose any combination of the following: • Introduction to the Medical Office Administrator Role (Hours TBD) • Medical Terminology I (Hours TBD) • Medical Terminology II (Hours TBD) • Infection Control (10 hours) • Bloodborne Pathogen Worker Safety (2 hours) • Basic Life Support (4 hours)

Business & Computer Electives (75 Hours) Choose any combination of the following: • Being a Team Player (6 hours) • Communication Strategies (6 hours) • Conflict Resolution (6 hours) • Time Management (6 hours) • Skills You Need for Workplace Success (6 hours) • Managing Customer Service (6 hours) • Handling Workplace Conflict (6 hours) • HR for the Non-HR Manager (12 hours) • Microsoft Excel Core Module 1 (15 hours) • Microsoft Excel Core Module 2 (15 hours) • Microsoft Excel Advanced Module 1 (15 hours) • Microsoft Excel Advanced Module 2 (15 hours) • Microsoft Word Core Module 1 (15 hours) • Microsoft Word Core Module 2 (15 hours) • Microsoft Word Advanced Module 1 (15 hours) • Microsoft Word Advanced Module 2 (15 hours) • Microsoft Outlook Advanced Module 1 (15 hours) • Office Procedures (75 hours) • Time Management (6 hours)

Medical Office Administrator Simulation (20 Hours)

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Office Administration Work Integrated Learning (120 Hours) *This micro-credential was made possible through funding from the Government of Alberta.

PRODUCTION ANIMAL ULTRASOUND PREGNANCY DETECTION IN PERSON, FAIRVIEW CAMPUS | 2 DAYS | $1,830 | FALL 2023

This course allows Registered Veterinary Technologists (RVTs) to increase their skills in ultrasound pregnancy detection in bovines. Learners will explore all aspects of reproductive ultrasound, including the benefits of practice, various techniques, and identification of pregnant cows. This course includes both theory and hands-on learning. Following course completion, learners must complete 100-200 ultrasound assessments under the supervision of a Registered Veterinarian to demonstrate competency. *This micro-credential was made possible through funding from the Government of Alberta.

REMOTELY PILOTED AIRCRAFT IN PERSON, ON CAMPUS | WINTER 2024

Remotely Piloted Aircraft (RPA) or drone use is expanding rapidly in Canada. Drones are widely used in various industries, including real estate, construction, and agriculture. Transport Canada now requires a drone pilot certificate for all individuals operating drones weighing over 250 grams. This course ensures learners are well prepared to challenge Transport Canada’s exams and flight review to receive the Pilot Certificate – Basic Operations and the Pilot Certificate – Advanced. *This micro-credential was made possible through funding from the Government of Alberta.

SEXUAL ASSAULT NURSE EXAMINER - A PACED ONLINE | 48 HOURS | $835

This course provides healthcare practitioners with the skills and knowledge required to support victims of recent sexual assault. NWP uses a trauma-informed, evidence-based approach to the provision of compassionate care to adults and adolescents. A small amount of pediatric content is also included for examiners who may work in remote areas.

Open to Registered Nurses.

COMING SOON Animal Health Care Aid, Electric Vehicle Service and Maintenance and Materials Handling. Please call 780.539.2975 for more information.

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RURAL SEXUAL ASSAULT CARE – EXPANDED (RSAC-E) MICRO-CREDENTIAL The RSAC- E Micro-credential prepares rural medical professionals to provide comprehensive, trauma-informed care to survivors of recent sexual assault. The online training is built upon the Enhanced Emergency Sexual Assault Services (EESAS) program developed by Dr. Carter-Snell and focuses on the role and responsibility of healthcare professionals in assessment, intervention, evidence collection, and court testimony.

Prerequisite Open to Registered Nurses, Nurse Practitioners, Registered Midwives Midwives, Paramedics and Physicians.

Learner Requirements Access to a computer with a stable internet connection is necessary. Learners are required to complete all self-study modules and assessments including quizzes at the conclusion of each module and two video case simulations. Participants must achieve at least 80% to move on to the next module. Multiple attempts are permitted until mastery is achieved.

Refund/Extension Policy As per CE Micro-credential refund policy.

Funding

Delivery Format

This project was made possible through funding from Alberta Culture – Community Grants.

Asynchronous online, with the support of a course tutor.

How to Apply

Completion Timeframe Course consists of 10-12 hours of online, self-study material. Learners have 90 days to complete the various modules.

Price $299.00 *Tuition bursaries are available for eligible learners.

Please download and complete the Rural Sexual Assault Care Expanded application form, and submit it with the required documentation to kweber@nwpolytech.ca

marketing, and setting strategic direction are all addressed. Video commentary on these crucial topics provides insight into how non-profit professionals apply key concepts in their own organizations. Learners have the choice to enroll in the full certificate or to register for individuals courses.

PROFESSIONAL DEVELOPMENT We have plenty of options for those looking to give their career a boost. Choose to take a full certificate program or courses on a stand-alone basis to increase your skills in one area.

Certificate Programs MANAGEMENT ESSENTIALS CERTIFICATE 6 COURSES | 45 HOURS | $1,259

The Management Essentials courses are designed to empower new and prospective managers with the skills required to be effective in today’s contemporary workplaces.

• How to Read a Financial Statement (3 HOURS) • HR for the Non-HR Manager (12 HOURS) • Leadership Skills for Supervisors (6 HOURS) • Performance Management: Managing Employee Performance (6 HOURS) • Successfully Managing Change (6 HOURS) • Team Building: Building High-Performance Teams (6 HOURS) • Time Management (6 HOURS)

NON-PROFIT MANAGEMENT CERTIFICATE SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 44 HOURS | $999

This online certificate program introduces learners to key current management issues for non-profit organizations Fundraising, board and volunteer development, budgeting, reading financial statements, leadership,

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• Budgeting in a Non-profit Organization (3 HOURS) • Capital Campaigns (3 HOURS) • Fundraising for Non-profit Organizations (4 HOURS) • How to Read a Non-profit Financial Statement (3 HOURS) • Introduction to Grant Writing (5 HOURS) • Introduction to Non-profit Management (5 HOURS) • Leadership in Non-profit Organization (3 HOURS) • Non-profit Board and Volunteer Development (5 HOURS) • Principles of Marketing for Non-profit Organizations (3 HOURS) • Social Media for Non-profits (5 HOURS) • Strategy for Non-profit Organizations (5 HOURS)

SERVICE EXCELLENCE BLUE PIN CERTIFICATE 6 COURSES | 42 HOURS | $930

Providing an exceptional customer experience has never been more important. The Service Excellence Blue Pin program boosts customer service skills, builds customer loyalty, and helps set your business apart from the competition!

• Assertiveness and Self-Confidence (6 HOURS) • Being a Team Player (6 HOURS) • Communication Strategies (6 HOURS) • Conflict Resolution (6 HOURS) • Managing Customer Service (6 HOURS) • Skills You Need for Workplace Success (6 HOURS)

SUPERVISION FUNDAMENTALS CERTIFICATE 8 COURSES | 50 HOURS | $1,972

Our Supervision Fundamentals program equips new or existing supervisors with the skills needed to oversee staff, manage priorities, and solve problems.

• Handling Difficult Conversations in the Workplace (3 HOURS) • Handling Difficult Employee Behaviour (10 HOURS) • Handling Workplace Conflict (6 HOURS) • How to Coach (3 HOURS) • Introduction to Leadership (5 HOURS) • Leading High-Performance Teams (3 HOURS) • Managing People (5 HOURS) • The Effective Manager’s Toolbox (15 HOURS)

NWP.me/CE | 780.539.2975

COURSE DIRECTORY TRAUMA, ADDICTION AND MENTAL WELLBEING

AUTOCAD LEVEL 2 IN PERSON, ON CAMPUS | 24 HOURS OCT 24 – NOV 16 | 6:30 PM – 9:30 PM | $675

Required course for Indigenous Health and Mental Wellness Micro-Credential.

Building on the knowledge gained In AutoCAD 1, this course provides more exposure to AutoCAD fundamentals and enhances drawing skills. Demos from a variety of fields are utilized to broaden the user’s experience base. An emphasis on raising the post-production value through the utilization of layers, blocks, layouts, templates, and dimension styles Is also included. AutoCAD 2 is also an excellent environment for a for users seeking a refresher.

ASSERTIVENESS AND SELF-CONFIDENCE

BASIC BOOKKEEPING LEVEL 1

PACED, ONLINE | 45 HOURS | $715 | WINTER 2024

Addiction Awareness delves into addiction, including addiction theory, the basics of various psychoactive substances, the physiological impacts of substance use, and the link between early adversity and substance use.

IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

This course provides an understanding of what assertiveness and self-confidence each mean (in general and on a personal level) and how to develop those feelings in daily life.

AUTOCAD LEVEL 1 IN PERSON, ON CAMPUS | 24 HOURS | SEP 19 – OCT 12 | 6:30PM–9:30PM | $675

IN PERSON, ON CAMPUS OR ZOOM | 40 HOURS SEP 19 - DEC 12 | 6:00 PM - 9:00 PM | $155

This is an introduction to fundamental bookkeeping practices. Topics in this extensive manual bookkeeping course include accounting concepts, the accounting cycle and debits and credits.

Required course for Basic Bookkeeping Micro-Credential or approval of Associate Dean.

An introduction to general AutoCAD applications with an emphasis on hands-on learning through various guided demos. Practical examples to drafting machined parts assist in maximizing exposure to essential AutoCAD fundamentals. Topics include basic part detailing, geometry construction, and isometric drawings.

NWP.me/CE | 780.539.2975

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BASIC BOOKKEEPING LEVEL 2

COMMUNICATION STRATEGIES

IN PERSON, ON CAMPUS OR ZOOM | 40 HOURS SEP 21 – DEC 14 | 6:00 PM - 9:00 PM | $155

IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

In this continuation of Basic Bookkeeping Level 1, learners will use manual bookkeeping within an office simulation to follow a company through to the completion of its fiscal year.

This extensive manual bookkeeping course includes tax remittance, payroll, and year-end reconciliation.

Prerequisite Basic Bookkeeping Level 1 or approval of Associate Dean.

Required course for Basic Bookkeeping Micro-Credential.

BEING A TEAM PLAYER IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2023

This course covers topics on qualities possessed by team players, team player types, and strategies to improve teamwork. Learners will also review a simple model for collaborative communication that works for team negotiations, offering feedback, and developing commitment around a common vision.

BLOODBORNE PATHOGEN WORKER SAFETY SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 2 HOURS | $34.99

This online bloodborne pathogens course is designed to get learners CSA/CCOHS compliant quickly.

Designed by professional safety trainers, this course meets and exceeds the safety training and compliance standards set by Canada’s OHS & CSA regulatory bodies.

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Learn the different methods of communication and how to make the most of each of them. A major goal of this workshop is to enhance understanding of the impact of communication skills on others and how improving these skills can make it easier to get along in the workplace, and in life.

CONFLICT RESOLUTION IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

Conflict is a necessary part of personal growth and development. Conflict becomes an issue when the people involved cannot work through it. This course provides the tools to help resolve conflict successfully and produce a win-win outcome.

HANDLING DIFFICULT CONVERSATIONS IN THE WORKPLACE SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 3 HOURS | $139

Managers routinely face difficult conversations with their direct reports. These conversations require sensitivity, delicacy, and confidentiality, and how the conversation is handled can greatly impact the outcome. This course prepares learners to handle those potentially awkward and difficult discussions with employees.

NWP.me/CE | 780.539.2975

HANDLING DIFFICULT EMPLOYEE BEHAVIOUR SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 10 HOURS | $229

This course is designed to prepare managers to deal with troublesome and difficult employee behaviour.

Effectively addressing, coaching, and counseling employees can improve their behaviour and improve morale, staff retention, productivity, and teamwork.

HANDLING WORKPLACE CONFLICT SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 6 HOURS | $139

INDIGENOUS HEALTH IN CANADA PACED, ONLINE | 45 HOURS | $715 | FALL 2023

This is an introduction to a variety of historical realities and contemporary issues relevant to indigenous health in Canada. You will examine issues and contributions facing settler relations from a historical, contemporary, and critical perspective, with a focus on health and well-being.

Required course for Indigenous Health and Mental Wellness Micro-Credential.

INDIGENOUS HEALTH & MENTAL WELLNESS WORK INTEGRATED LEARNING

This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations.

PACED, ONLINE, WORK INTEGRATED LEARNING | TBD HOURS | SPRING 2024 | $715

HOW TO COACH

Required course for Indigenous Health and Mental Wellness Micro-Credential.

SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 3 HOURS | $139

This course focuses on the skills and techniques of INFECTION CONTROL positive coaching in an organizational setting, including SELF-STUDY, ONLINE, CONTINUOUS INTAKE | LAUNCHING FALL 2023 listening actively, providing constructive feedback This course is intended to familiarize learners with the based on observation, reinforcing positive employee knowledge of disease-causing organisms and the best performance through recognition and praise, and practices to create and maintain a safe environment teaching new skills. for the delivery of patient care.

HOW TO READ A FINANCIAL STATEMENT SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 3 HOURS | $139

This course is a perfect introduction for non-finance managers to better understand financial reports and their meaning. Learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business.

HR FOR THE NON-HR MANAGER IN PERSON, ON CAMPUS | 12 HOURS | $345 | FALL 2023 AND WINTER 2024

This course is intended for those working outside of the HR department, but who need to understand the essentials of HR management for use in their daily roles.

This is an introduction to participating in interviews, evaluating performance, setting objectives and taking responsibility for coaching.

INTRODUCTION TO LEADERSHIP SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 5 HOURS | $139

This course asks the crucial questions about leadership in today’s organizations: What is leadership, and why is it important? What does effective leadership require?

What is visionary leadership? What is the role of charisma? What is the difference between managing, administering, and leading?

INTRODUCTION TO THE MEDICAL OFFICE ADMINISTRATOR ROLE SELF-STUDY, ONLINE, CONTINUOUS INTAKE | LAUNCHING FALL 2023

This course is intended to familiarize learners with the real-world administrative skills essential for a career in the modern medical office.

LEADING HIGH-PERFORMANCE TEAMS SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 3 HOURS | $139

This course explores the skills and strategies to maximize a team’s potential to drive team productivity, efficiency, creativity, and performance. This improves team engagement for better results and a stronger organizational culture.

NWP.me/CE | 780.539.2975

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LEADERSHIP SKILLS FOR SUPERVISORS

MEDICAL TERMINOLOGY I

IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

SELF-STUDY, ONLINE | FALL 2023

Supervisors represent an important force in the economy. They are the crucial interface between the employees on the shop floor or the service desk and the organization’s managers. This one-day course helps build practical communication, coaching, and conflict resolution skills.

This is an introduction to medical terminology with a focus on the Medical Office Administrator role. Topics included essential word parts and terms used in medicine, spelling and rules to build on medical terms..

MANAGING CUSTOMER SERVICE IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

Each one of us serves customers, whether we realize it or not. This workshop looks at all types of customers and how they can be served better.

MANAGING PEOPLE SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 5 HOURS | $139

This course will explain how the goals, empowerment, and measurement system of management can be employed and how organizational structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum.

MEDICAL OFFICE ADMINISTRATOR SIMULATION SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 20 HOURS | SPRING 2024

This simulated practicum walks learners through ten days on the job as an administrative medical assistant working in the front office of a medical practice.

Clear, step-by-step instructions demonstrate how to complete tasks - such as patient scheduling, billing, and insurance – using SimChart for the Medical Office.

The guide also reinforces points of professionalism to ensure learners are well prepared to succeed in their roles!

Pre-requisite: All Medical Office Administrator course requirements must be completed.

Required course for Medical Office Administration Micro-credential.

OFFICE ADMINISTRATION WORK INTEGRATED LEARNING SELF-STUDY, ONLINE, CONTINUOUS INTAKE, WORK INTEGRATED LEARNING | 120 HOURS | SPRING 2024

Required course for Medical Office Administration Micro-Credential.

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MEDICAL TERMINOLOGY II SELF STUDY, ONLINE | FALL 2023

Building on the content learning in Medical Terminology I this course provides a more comprehensive and indepth delve into medical terminology theories and practice.

Pre-requisite: Medical Terminology I.

MICROSOFT EXCEL SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 15 HOURS PER MODULE | $299 PER MODULE

Excel Core Module 1 • Preparing an Excel workbook • Inserting formulas in a worksheet • Formatting a worksheet Excel Core Module 2 • Using data analysis features • Exporting, importing, and transforming data • Automating repetitive tasks and customizing Excel Excel Advanced Module 1 • Advanced formatting techniques • Advanced functions and formulas • Working with tables and data features Excel Advanced Module 2 • Using data analysis features • Exporting, importing, and transforming data • Protecting and distributing a worksheet

MICROSOFT OUTLOOK SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 15 HOURS PER MODULE | $299 PER MODULE

Outlook Advanced Module 1 • Managing and archiving email messages • Using “Calendar” for scheduling • Managing contacts and creating tasks

NWP.me/CE | 780.539.2975

MICROSOFT POWERPOINT SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 15 HOURS PER MODULE | $299 PER MODULE

PowerPoint Advanced Module 1 • Preparing a PowerPoint presentation • Modifying a presentation and using “Help” and “Tell Me” • Formatting slides PowerPoint Advanced Module 2 • Creating tables, SmartArt graphics, charts, and photo albums • Using slide masters and action buttons • Applying custom animation and setting up shows

MICROSOFT WORD SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 15 HOURS PER MODULE | $299 PER MODULE

Word Core Module 1 • Preparing a Word document • Formatting characters and paragraphs • Formatting pages and documents Word Core Module 2 • Formatting and embedding files or links • Creating tables • Customizing formatting

NWP.me/CE | 780.539.2975

Word Advanced Module 1 • Advanced formatting • Proofing documents • Inserting headers, footers, and references Word Advanced Module 2 • Customizing objects and creating charts • Merging documents • Managing building blocks and fields Word Advanced Module 3 • Designing with styles • Managing merge options • Creating forms • Creating a table of authorities and index

OFFICE PROCEDURES SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 75 HOURS | FALL 2023

This course allows learners to practice and master the essential fundamentals of working in a professional office. Topics include records management, telephone skills, and office best practices.

NWP CONTINUING EDUCATION - 2023/2024

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SUCCESSFULLY MANAGING CHANGE IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

PERFORMANCE MANAGEMENT: MANAGING EMPLOYEE PERFORMANCE IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

Inspiring someone to be their best is no easy task.

Discover how to manage employees for optimum performance and how to create a motivating environment that encourages people to go beyond their best.

QUICKBOOKS IN PERSON, ON CAMPUS | FALL 2023

This course provides the essential coverage of QuickBooks Online, a popular online bookkeeping program. This course covers the key functions of QuickBooks Online including creating a new company file, payroll and balance sheets.

Requirement for Basic Bookkeeping Micro-Credential.

Prerequisite: Basic Bookkeeping Level I and Basic Bookkeeping Level II or approval of Associate Dean.

SKILLS YOU NEED FOR WORKPLACE SUCCESS IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

This course explores the employability skills that employers are seeking – a combination of personality traits, behaviours, and social attitudes that help employees work more effectively and harmoniously in an organization.

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NWP CONTINUING EDUCATION - 2023/2024

Change is something that excites people who love opportunities for growth and learning. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. This course explores the strategies for making change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors.

TEAM BUILDING: BUILDING HIGHPERFORMANCE TEAMS IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

This course will empower workplace leaders to take their teams to the next level. Learners will get to better understand teams, define different team types, and improve teamwork by thoroughly understanding and applying the characteristics of effective teams.

TIME MANAGEMENT IN PERSON, ON CAMPUS | 6 HOURS | $155 | FALL 2023 AND WINTER 2024

Time is money, and lots of it gets lost in disorganization and disruption. Discover how to enhance workplace efficiency by getting a grip on workflow and office space, using a planner effectively, and delegating work.

THE EFFECTIVE MANAGER’S TOOLBOX SELF-STUDY, ONLINE, CONTINUOUS INTAKE | 15 HOURS | $399

This bundle of online modules is designed to give managers a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances. The modules explain the managerial mindset that all managers and leaders must adopt to succeed.

NWP.me/CE | 780.539.2975

CHILDREN’S CENTRE DEMONSTRATION DAYCARE Continuing Education is proud to operate the oncampus Children’s Centre Demonstration Daycare.

Utilizing the early learning and care curriculum framework, the Children’s Demonstration Daycare provides quality childcare to 52 children ranging from one-year to kindergarten age. The Children’s Centre also acts as a demonstration daycare for students of NWP’s Early Learning and Childcare program providing students with hands-on experience and work integrated learning opportunities.

Full Time Program Hours Monday through Friday For more information about our daycare, please contact: Angela Birnie-Browne Manager, Children’s Centre Daycare, Phone: 780.539.2044 Email: abrowne@nwpolytech.ca

PLUS, MORE! We have expanded our continuing education offerings to give you fresh new courses, certificates and micro-credentials. Check out NWP.me/CE and register today.

CE CORPORATE DISCOUNT PROGRAM Choose CE NWP as your corporate training provider and you may be eligible for a 15% discount on most courses.

To register your company for the CE corporate training discount, please contact our office at ce@nwpolytech.ca or 780.539.2975.

POLICIES Registration policy Registrations are taken on a first-come, firstserved basis until full. It is recommended that you register early to avoid disappointment.

Please consult individual courses for registration deadlines.

Cancellation policy Cancellation policies vary depending on the course and program. Please visit nwpolytech.ca or call us at 780.539.2975 for more information.

Please note: In the unfortunate circumstance that NWP is required to cancel a course, full refunds will be issued.

PRIVATE TRAINING The following courses are offered privately: LIGHT DUTY CRANE SERVICE TRUCK CRANE OVERHEAD CRANE SKID STEER OPERATOR UTV OPERATOR DETECTION & CONTROL OF FLAMMABLE SUBSTANCES H2S ALIVE Equipment operator and industrial safety training courses can be held on location.

Call 780.539.2975 for your quote.

NWP.me/CE | 780.539.2975

NWP CONTINUING EDUCATION - 2023/2024

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NWP CONTINUING EDUCATION 10726 106 Avenue Grande Prairie, AB T8V 4C4 1.888.539.4772 (Toll-Free) CE@nwpolytech.ca

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NWP CONTINUING EDUCATION - 2023/2024

NWP.me/CE | 780.539.2975