Goodwill of Central & Southern Indiana Annual Report 2022 - 2023

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2022 // 2023


Goodwill changes lives every day by empowering people to increase their independence and reach their potential through education, health and employment.




8,075 diplomas earned since 2009


Gifts Shopping

5,253 individuals directly employed or placed in a job in 2022

1. U.S. Bureau of Labor Statistics. Persons with a Disability: Labor Force Characteristics Summary. March 9, 2023. 2. U.S. Census Bureau. Educational Attainment. American Community Survey 2017-2021. 3. National Conference of State Legislatures. Barriers to Work: People with Criminal Records 2018. 7 .6% The percentage of persons with a disability who are unemployed compared to 3.5% without a disability.1
The number of working-age Hoosiers who lack a high school diploma.2
The number of adults who have a criminal record.3
6,707 moms served since 2011 Donations
employment health 2

President's Message

You did it again! Thanks to your support, Goodwill had another fantastic year across all areas of the organization. In addition to significant growth in our Retail, eCommerce and Commercial Services divisions, we employed nearly 4,500 Hoosiers in 2022 — 60% of whom have barriers to employment, like a disability, criminal history or lack of a high school diploma.

We served nearly 7,000 students enrolled at our high schools last year. We also expanded Goodwill Nurse-Family Partnership®, our maternal health program, doubling the number of Indiana counties we serve. In fact, we serve more than 10,000 individuals every single day through our retail operations and mission and education programs.

None of this impact would be possible without your support.

We recently celebrated the first anniversary of our 2022-24 One Goodwill Strategic Plan, which was designed to forge a future that supports equitable outcomes, provides lasting impact and allows Goodwill to serve even more Hoosiers. Read on to learn more about the significant strides that have been made over the past year. There are also some significant initiatives currently underway, including a substantial contract with Crane Naval Base that will employ 25 individuals — 75% of whom are persons with disabilities. Additional jobs will be created for Hoosiers with barriers through the opening of two new retail locations, growth within the Senior Community Service Employment Program for individuals age 55 and over, and reaching full employment at our new manufacturing facility, which serves the northeast side of Indianapolis.

Thanks for all you do. Together, we’re changing lives. Let’s keep the good going!


ANNUAL REPORT 2022-23 | 3
I hope you’re proud of the personal stories in this Annual Report because they illustrate the impact that your support of Goodwill is having on your neighbors and the people in our community.


One year ago, Goodwill of Central & Southern Indiana launched its three-year Strategic Plan with the goal of leveraging and expanding existing opportunities while also identifying, exploring and developing new ones. The Strategic Plan includes five primary areas of focus: social enterprise, generational impact, people, community, and diversity, equity and inclusion. The following highlights provide a brief look into our progress.





Grow operating margins within retail, which will enable more investment in mission


2022 produced operating margins on target with strategic plan goals



GOAL: Improve the availability of and access to mental health resources for the people we educate, employ and serve

RESULT: Goodwill launched a new mental health benefit that provides employees with 15 free appointments to a mental health provider each year


GOAL: Secure mission-critical resources by connecting the aspirations of current and future high-capacity funders with compelling opportunities to support Goodwill




Develop education and certification solutions for individuals with a high school diploma to increase their economic mobility and close the growing skills gaps in our communities


Goodwill recently formalized its partnership with Per Scholas, an evidence-based IT training program, which launched its first free Indianapolis training cohort in March 2023

RESULT: Funds raised through the Annual Campaign are on track to deliver on the strategic plan goal



Actively work to remove barriers to inclusion

RESULT: Goodwill is currently building a mentoring program with 100 Black Men, a local organization, to help support The Excel Center®


4,4 50 individuals employed directly by Goodwill in 2022

803 job placements in 2022 at an average wage of $17.49 per hour



Kris Bussey was only 10 years old when she was first introduced to painkillers on the school bus.

“I was raised in a broken home, so the idea that drugs could solve my problems appealed to me,” Kris admits.

She struggled with long-term drug use which eventually led to a six-year incarceration. In 2019, she was released from the Indiana Department of Correction into a work release center for highrisk parolees.

“The only property I owned was the outfit the prison provided me upon release — velcro shoes, black slacks and a white button-up shirt. I hoped it would allow me to get a job,” Kris said.

However, she was denied work by 17 different employers due to her criminal history. Lacking any support system, she was feeling hopeless — until she connected with Goodwill.

“Initially, I was not a star employee,” Kris said. “I was going to be late to my interview but couldn’t call to let the manager know because I didn’t have access to a phone. I also needed flexibility with my schedule when parole called me in for a random drug screen.”

Despite these challenges, the managers at Goodwill saw potential in Kris and offered her a part-time position, which she quickly turned into multiple promotions. She was also selected for Goodwill’s 2023 Employment Achievement Award.

“After six years of incarceration, I suffered from what is called institutionalization,” Kris said. “I felt like an outcast, but over time, I learned that Goodwill was the only place where I fit in.”

In less than three years, Kris was promoted to site leader of her own Goodwill store, where she has taken an active role in hiring individuals seeking second chance employment and shares her own story as proof that they, too, can overcome their challenges.

“My goal right now is to continue serving people, delivering results and doing the work needed to achieve that,” Kris said.

ANNUAL REPORT 2022-23 | 7
“I felt like an outcast, but over time, I learned that Goodwill was the only place where I fit in.”
Sarah Schwartz



Sarah Schwartz graduated from Indiana University Southeast in 2014 with a bachelor’s degree in education and a concentration in math. There weren’t many positions available for math teachers near her home in southern Indiana, so she continued to work part-time in the IU Southeast math lab. She also got a second job at a Goodwill retail store to earn extra income.

Shortly after, she was diagnosed with muscular dystrophy (MD), a disease that causes progressive weakness and degeneration of the skeletal muscles, making it difficult to do things like walking, climbing stairs and sitting and standing. However, Sarah didn’t let her disability stop her from pursuing her passion.

“When I learned that Goodwill was opening an Excel Center in Clarksville, I told one of my co-workers that I was going to be one of the math teachers,” Sarah said. “Not only am I now one of the math teachers, but I also ended up being the first teacher hired at the school.”

The Excel Center is a tuition-free high school for adults that helps students remove barriers

to completing their diploma. Ms. Sarah, as her students call her, has had a huge impact on those around her.

“I struggled with math growing up, but Ms. Sarah helped me understand things in a clear way, which helped me build confidence and the belief that I can learn,” said Ashley Neal, one of Sarah’s students at The Excel Center.

Sarah’s position at The Excel

In addition, she is currently working to complete her master’s degree in math education to help with The Excel Center’s dual credit program.

“Muscular dystrophy doesn’t define me and won’t keep me from doing the things I want to do,” Sarah said.

Center has provided her with a means to serve by doing what she loves and also allows her to live independently .
Goodwill employed 1,914 persons with a disability in 2022
ANNUAL REPORT 2022-23 | 9

Nurturing a New Beginning

In 2020, five years after experiencing the justice system, Phlica Ford found an employment opportunity at Goodwill Commercial Services. She worked her way up from a temporary employee to a full-time associate and then a line lead.

Phlica’s career success was hard-earned. Due to her experiences with the justice system, she struggled to secure and keep a job, but she was diligent and persistent, taking full advantage of the opportunities she had at Goodwill to improve her employment and well-being.

Phlica also participated in Goodwill New Beginnings, a program designed to help Hoosiers reenter their communities after being involved in the justice system. It offers resources and support to help individuals secure housing and health care, reinstate their driver’s license and address legal challenges.

She received supplemental support from the program, helping her advance in her role and break down barriers involving the justice system. With help from Goodwill New Beginnings, Indiana University McKinney Law School, and Professor Lahny Silva, Phlica started the process of getting her license reinstated.

She is currently working with a Goodwill mission coach to clear her record through the Legal Expungement Advice Program (LEAP), designed to assist participants in filing for expungement. She’s also honed her soft skills such as problem-solving and communication by working with her mission coach. She continues to grow and learn each day, appreciative and proud of how far she has come.

“I’m very grateful for the opportunities Goodwill has given me,” Phlica said.

Reentry services for 177 Hoosiers in 2022
“Goodwill is
PHlica Ford
more tha n just a job . ”
GOODWILL EDUCATION How Are We Different? Small class sizes • Life Coaches • College and Career Readiness Coaches Transportation assistance • Housing and food support • Family support • Onsite child care
875 diplomas earned in 2021-22 429 job certifications earned in 2021-22 3,5 61 college credits earned in 2021-22


Students who left high school can pick up where they left off at The Excel Center and earn an Indiana Core 40 diploma. The Excel Center offers flexible scheduling and a fast-paced, rigorous curriculum that has helped thousands of adults graduate with a state-recognized diploma, including Byron Pillow, Jr.

“When you have learning disabilities, you are often pushed to the side or to the back of the class,” Byron explained.

At the age of 17, Byron dropped out of school to focus on work, but after seeing his sister and mother earn their bachelor's degrees, he was motivated to complete his own education.

“At first I was only focused on getting my diploma as quickly as possible to make my mom smile,” Byron said. “But soon, I realized, I was also doing this for me.”

He decided to earn two industryrecognized certifications while enrolled at The Excel Center one in Core Construction & Research and a Commercial Drivers License (CDL). In December 2022, he walked across the graduation stage, making not only his mom and sister proud but also himself.

“The Goodwill Excel Center has opened a million and one doors for me,” Byron said.

Using his CDL, he recently accepted a new job as part of a large company’s fleet service and

finally has a career that does not require him to work multiple jobs simultaneously. He makes a higher wage now than he ever has before.

“The Excel Center has changed my life,” Byron said.

Designed to meet the needs of adults, The Excel Center helps students prepare for life after high school by offering college credits and industry-recognized certification courses all at no cost. Free onsite child care and transportation assistance are also available to students.

The Excel Center is perfectly positioned to help adult learners realize their potential.

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“The Excel Center has changed my l ife.”


Dakota McLaughlin experienced significant challenges growing up. His mother passed away when he was young, and he was also bullied at school, especially when he came out as gay, which often left him feeling alone. After experiencing domestic violence from a family member, Dakota felt safer leaving home, even though he had nowhere else to go.

“I dropped out of school and ended up homeless,” Dakota said. “I fell in with the wrong crowd and started using methamphetamines. My life quickly spiraled out of control.”

Dakota ended up involved with the justice system, but that wasn’t the main catalyst for his change.

“I knew I had hit rock bottom when I woke up on the sidewalk after a three-day bender, covered in ice,” Dakota admits.

His probation officer suggested enrolling at The Excel Center, Goodwill’s tuition-free high school for adults, to earn his diploma. He was initially reluctant due to a learning disability, but he decided to give it a try.

“The Excel Center helped me develop a growth mindset, which alleviated some of the anxiety I was struggling with,” Dakota said.

He also worked with a Goodwill Mission Coach a life and career coach who assisted him through the college application and financial aid process. Mission coaches help students map out their education and career paths post-graduation, pushing them to strive for more.

At his graduation in 2021, Dakota courageously shared his story and how The Excel Center presented a new path and opportunity to help others who have faced similar challenges. He is currently enrolled at Ivy Tech Community College pursuing an associate of science degree in criminal justice and plans to continue his education upon graduation.

“What I’ve experienced does not define me,” Dakota said. “How I use my experience defines me.”
ANNUAL REPORT 2022-23 | 15
Damiyah Lawrence

“I had a lot of teachers helping me with anything I needed, making sure I understood everything, and they were there every step of the way.”


When Damiyah Lawrence enrolled at Indianapolis Metropolitan High School during her freshman year, she struggled with a learning disability.

“I knew I needed help, but I was too embarrassed to ask for it,” Damiyah said.

The COVID-19 pandemic struck during her sophomore year, and students were required to finish out the school year through remote learning.

“It was especially difficult to focus and get help when I was trying to learn from home,” Damiyah said.

When students returned to in-person classes, Damiyah worked with the staff at Indy Met to bring up her grades. Her confidence increased, and she was no longer reluctant to seek help from her teachers.

“The staff at Indy Met wants to see students succeed,” Damiyah said. “I had a lot of teachers helping me with anything I needed, making sure I understood everything, and they were there every step of the way.”

She took a leading role on the Puma Advisory Council, encouraged the school to bring back the cheerleading squad and

was selected as the prom queen. Damiyah also earned a Certified Nurses Aide certification at Indy Met, which she needed for her current job at a retirement home.

“I’m grateful that I had the opportunity to earn a certification that allows me to have a job with a decent wage,” Damiyah said.

Indy Met is a best-fit school for students experiencing circumstances that may present a barrier to education and places an emphasis on ensuring students enroll in college or enter into a career that offers a living wage post-graduation.

ANNUAL REPORT 2022-23 | 17

Goodwill Partnership with Per Scholas Brings New Opportunities

Goodwill of Central & Southern Indiana recently received a generous $2.8M grant from Lilly Endowment Inc, which will support Goodwill's collaboration with Per Scholas, a national organization that advances economic mobility by connecting graduates to highgrowth careers in technology. Together with Per Scholas, the partnership will bring training and employment opportunities to hundreds of Indianapolis residents in an effort to increase equity and diversity within Indianapolis’ technology sector.

“These funds from Lilly Endowment will help support the ambitious goals of this partnership, and we’re thankful to have their support in bringing technology training and employment opportunities to our community,” said Kent A. Kramer, president and CEO of

Goodwill of Central & Southern Indiana. “We hope our work will inspire additional partnerships that connect individuals with equitable opportunities to access the education and training needed to secure in-demand career opportunities, like those available in the technology sector.”

Through an innovative relationship, Per Scholas will become a community partner with Goodwill, and the Per Scholas Indianapolis office will operate and offer its tuition-free technical training from Goodwill’s headquarters at 1635 W. Michigan St. in Indianapolis.

Per Scholas has advanced economic equity for more than 25 years by offering evidence-based, tuitionfree technology training and connecting Per Scholas graduates to high-growth careers in technology. Aligned with its commitment to diversity, equity, inclusion, and

belonging, 85 percent of Per Scholas learners are people of color, and more than a third identify as women. Graduates are hired into tech roles by employers ranging from Fortune 500 to innovative startups.

“We are so grateful to Goodwill of Central & Southern Indiana for the warm welcome to Indianapolis, as well as the incredible support of both Lilly Endowment and Salesforce,” said Plinio Ayala, president and CEO of Per Scholas. “Indianapolis is a growing tech hub in America’s heartland, and we’re looking forward to bringing our best-in-class technology skills training to the city.”

The five-year grant will support Per Scholas’ expansion to Indianapolis, the national tech training nonprofit’s 20th city. The first course offered by Per Scholas Indianapolis began in the spring of 2023.



Congratulations to Jacob Barrett, a 2018 graduate of The Excel Center, for being honored as Goodwill Industries International’s Achiever of the Year. This award honors a person who has shown great progress and accomplishment in overcoming challenges to finding employment, and who still benefits from the Goodwill work environment or receives services to support employment at a community site. Jacob was selected among candidates from more than 150 Goodwills in North America.



When Lacee McCorkle connected to Goodwill Nurse-Family Partnership (NFP) in 2019, she was at a turning point in her life. She had recently graduated from a recovery home after 15 years of drug use and a period of incarceration.

“I was homeless and hopeless prior to sobriety,” Lacee said. “I had no responsibilities and no drive to achieve a better life."

After learning she was pregnant with twins, her probation officer encouraged her to enroll in Goodwill NFP for additional support. NFP is a maternal health

program that pairs first-time moms with a registered nurse who makes home visits from pregnancy until the child is two years old.

“I am nearly 5 years sober, a married, stay-at-home mother of two-year-old twins, and will graduate from Purdue University Global this summer,” Lacee said. “One of the greatest things I can attribute to my success is the Nurse-Family Partnership program.

Empowered through her own hardearned success, Lacee is eager to pay it forward in her community.

“When I was released, I realized there is a lack of rehabilitative services for women,” Lacee said.

She now leads a support group at the Shelby County Jail that prepares women for life once they’re released from incarceration. She also earned a Peer Recovery certification, which allows her to work with individuals struggling with addiction. She couldn’t have imagined it at the time, but that turning point four years ago has exceeded her expectations.

“My kids not only changed my life they saved my life,” Lacee said.

“My kids not only changed my life – they saved my life.”


Expands to Serve More Families

Goodwill Nurse-Family Partnership will expand to serve even more Hoosiers in the coming year. Thanks to funding from both the Indiana State Department of Health and Lilly Endowment Inc., the evidencebased model can now be implemented in 61 Indiana counties, increasing the NFP Nurse capacity for families facing concentrated barriers.

Goodwill NFP Nurses are specially educated to provide prenatal care and support to families so they can achieve a healthy pregnancy and birth. The nurses share trusted information on how to bond with and keep their babies safe. They assist parents and their families with breastfeeding, safe sleep, prenatal care, reducing infant death and encouraging smoking cessation – all in an effort to support the Indiana Department of Health and Governor Holcomb’s goal to be “Best in the Midwest” in lowering the state’s infant mortality rate.

Since its implementation in 2011, Goodwill NFP has served more than 5,000 families experiencing overlapping barriers.

Highlights of the program include:

• 80% of NFP-enrolled parents who self-reported tobacco use during pregnancy quit or reduced before their child’s birth.

• 89% of NFP-enrolled Indiana babies are born full term.

• To date, the program has ensured the best start for more than 4,000 babies.

As the program expands into more counties, some of which are maternal health care deserts, these metrics of success should only increase. Most importantly, the Indiana infant mortality rate can be improved even further by a greater area of service. Goodwill NFP is resolutely committed to lowering this rate, which is not only affected by factors like inadequate prenatal care and unsafe sleep conditions, but also socioeconomic factors.

“Research indicates poverty, education and employment status can greatly affect infant mortality,” said president and CEO of Goodwill of Central and Southern Indiana, Kent A. Kramer. “Goodwill Nurse-Family Partnership works to break generational cycles to provide the very best start for Hoosier children.”

806 Moms served in 2022 481 Babies born in 2022 43% of Goodwill NFP clients increased their education level in 2022


Goodwill of Central & Southern Indiana, Inc. GW Commercial Services, Inc. Goodwill Education Initiatives, Inc. Goodwill Foundation of Central & Southern Indiana, Inc.

INCOME STATEMENT | Goodwill Consolidated

Consolidated For the Year Ended December 31, 2022 | Dollars in Thousands REVENUES Retail Sales $139,531 Commercial Services 14,420 Mission Services 8,094 Education Services 30,254 Community Support 13,871 Total Revenues $209,170 EXPENSES Program Expenses $180,817 General & Administrative 13,990 Fundraising 1,238 Total Expenses $196,045 Operating Income $13,125 Investment return, net ($11,701) Foundation Management Fees 1,638 Gain on Interest Rate Swaps 2,676 Gain on Disposal of Property and Equipment (3) Net Assets Released From Restriction 4,750 Other 57
Goodwill of Central & Southern Indiana, Inc. | GW Commercial Services, Inc. | Goodwill Education Initiatives, Inc. | Goodwill Foundation of Central & Southern Indiana, Inc. BALANCE SHEET | Goodwill Consolidated December 31, 2022 | Dollars in Thousands ASSETS Cash $30,377 Accounts Receivable 7,150 Inventories 7,422 Land, Buildings & Equipment, Net 154,203 Investments Held 66,686 Investment in Workforce Housing Affiliate 1,353 Other Assets 4,658 Total Assets $271,809 LIABILITIES Accounts Payable & Accrued Liabilities $9,526 Bonds & Notes Payable 29,573 Lease Liabilities 55,681 Other Liabilities 7,773 Total Liabilities $102,553 NET ASSETS $169,256 TOTAL LIABILITIES AND NET ASSETS $271,809 NET INCOME $10,042 EXPENSES Program Expenses 92.2% General & Admin 7.1% Fundraising 0.6% SOURCES OF REVENUE Retail Sales 66.7% Education Services 14.5% Commercial Services 8.3% Community Support 6.6% Mission Services 3.9%
REVENUES Retail Sales $139,531 Commercial Services 14,420 Mission Services 8,094 Education Services 30,254 Community Support 13,871 Total Revenues $209,170 EXPENSES Program Expenses $180,817 General & Administrative 13,990 Fundraising 1,238 Total Expenses $196,045 Operating Income $13,125 Investment return, net ($11,701) Foundation Management Fees 1,638 Gain on Interest Rate Swaps 2,676 Gain on Disposal of Property and Equipment (3) Net Assets Released From Restriction 4,750 Other 57 ANNUAL REPORT 2022-23 | 23
the Year Ended December 31, 2022 | Dollars in Thousands

Making a Difference

Launched in 2014, the Goodwill Young Leaders is an advisory board of young professionals who are committed to promoting Goodwill’s mission to change lives every day. The objective of the board is to build future philanthropic leaders at Goodwill. They impact the mission through direct volunteer service, philanthropic giving and the facilitation of new relationships. Since its founding, the group has raised more than $138,000 to support some of the most vulnerable members of our community.

“One of the primary goals of the Goodwill Young Leaders is to advocate for Goodwill’s mission, especially among our peers, by encouraging financial donations and illustrating the impact Goodwill has in the community,” said Alex Swider, chair of the Goodwill Young Leaders Board.

One of the group’s most significant initiatives is its annual Mission Impact Grant, which awards a program at Goodwill with $10,000 to fund mission needs. These grants have supported financial literacy incentives, a legal expungement program, and a program that hired and trained doulas to help with childbirth. Most recently, the grant helped the Anderson Excel Center launch a program that offers students food on site, which will be considered for replication at Excel Centers statewide if successful.

Goodwill Young Leaders perform mock interviews with students at Goodwill’s schools to help prepare them for their post-high school careers and organize other volunteer opportunities, like sorting through donations at Goodwill’s retail operations and supporting graduations at The Excel Center.

“I was attracted to the Goodwill Young Leaders because of the important work Goodwill is doing in the community,” Alex said. “Beyond being charitable, Goodwill empowers individuals who want to change their lives by providing them with the tools needed to achieve their independence.”

To connect with the Goodwill Young Leaders, contact:


Lists reflect active board members and officers as of December 31, 2022.



Board of Directors

Mark Denien, Chair

Anthony Warren, ViceChair

Kent A. Kramer, President

Daniel J. Riley, Secretary/ Treasurer

Elaine E. Bedel

Brittany Blau

Peggy Boehm

Claudia Cummings

J. Scott Enright

Mark Graham

Jeffrey A. Harrison

Michelle Mahaffey

Michael O’Connor

Mandy Parris

Don Palmer

Jasmin Shaheed-Young

Jean Wojtowicz

Ex-Officio Directors

Andrew Morris

Doris L. Pryor

Honorary Directors

C. Perry Griffith, Jr.

Bruce M. Jacobson

Thomas A. King

Owen B. Melton, Jr.

James T. Morris

Thomas H. Sams

Maribeth Smith

Fred C. Tucker, III

Darell E. Zink


Board of Directors

Doris L. Pryor, Chair

Gita Baker, Vice Chair

C. Perry Griffith, Jr.

Jay Oliver

Don Palmer

Laura Pickett

Joshua Shelton

President & Ex-Officio Director

Kent A. Kramer

Honorary Directors

Gwen A. Fountain, PhD

Fred C. Tucker, III


Board of Directors

Andrew Morris, Chair

Karen Glaser, Vice Chair

Kent A. Kramer, President

Daniel J. Riley, Secretary/ Treasurer

Chris Bean

Craig Caldwell

Matt B. Carter

Patricia Castaneda

Chris Cockerham

Keith Faller

Gwen A. Fountain, PhD

Otto N. Frenzel, IV

Mark Graham

Dawn Griffin

C. Perry Griffith, III

Robert Herzog

Elizabeth Hilbrich

John F. Hirschman

Matt Howard

Kelley Jacobsen

Thomas A. King

Rob Martinson

Greg Maurer

William K. McGowan, Jr.

Ralph Meyer

Andrea Neely

Dewand Neely

Shiv O’Neill

Steven C. Robinson

Megan Savage

Anne Shane

Lily Smith

Tony Snider

Jason Spilbeler

Eric Stolberg

Fred C. Tucker, III

W. Michael Wells

Drew White

Ex-Officio Directors

Mark Denien


When a family or an individual is struggling economically, there are often multiple contributors and challenges to overcome. For example, someone who struggles with homelessness may also have a limited education or criminal history, or lack transportation, health care or child care, which makes getting and maintaining employment a significant challenge.

Since these challenges are often interdependent, it’s difficult to remove one without addressing them all, which is why Goodwill’s unique approach provides holistic services to individuals by wrapping multiple resources around them simultaneously.

As the inspiring stories throughout this Annual Report illustrate, people can change their lives when they’re empowered with the right tools, and that’s exactly what we do at Goodwill, with the support of people like you who donate, shop and give financially.

The Goodwill Foundation of Central & Southern Indiana celebrated its most successful Annual Fund year ever in 2022, with both individual and institutional donors showing that they see Goodwill as a wise and safe investment for their charitable giving. With community partners who are as dedicated to the mission of changing lives as we are, there’s no doubt that we are equipped to not only meet but also exceed the promise of our mission.

Thanks to your dedication to changing lives, we a re positioned to grow and expand our m ission to more Hoosiers than ever before!
ANNUAL REPORT 2022-23 | 25

Goodwill: UNBOXED

Ever wonder what happens to your box of donated goods when you drop it off at a Goodwill store? At Goodwill’s signature event — Goodwill: UNBOXED — guests got to experience the life of a donation, including how a box of donated goods can change a community. Join us for our encore this fall to see how we turn your items into life-changing opportunities throughout central and southern Indiana.





A group of our most generous supporters whose combined giving creates lasting impact. Dustman Society and 1635 Society members are invited to join us for events throughout the year.

Jack and Betsy Dustman both served as board members and were incredible ambassadors of the Goodwill mission. In their honor, this society recognizes those who help ensure Goodwill’s future with cumulative giving of $50,000+.

1635 Society donors support current programs and services designed to help improve people’s lives through health, education and employment with gifts of $1,000+ to the current years’ Annual Fund.

the date: September 1 4, 2023
ANNUAL REPORT 2022-23 | 27

We our donors!

THANK YOU 2022 Donors



Annie E. Casey Foundation

Anthem, Inc.

Eric and Elaine Bedel

Robert and Terry Bowen

CareSource Management Services LLC

Charter School Growth Fund

Columbus Regional Health Foundation

Cook Medical

Community Health Network

The Cummins Foundation

Mark and Molly Denien

Eli Lilly & Company Foundation


Family and Social Services

Administration (FSSA)

Floyd County Government and the American Rescue Plan

Indiana Department of Education

Indiana Department of Health's Maternal and Child Health Division

Indiana Office of Rural and Community Affairs

Indiana State Department of Health

Lilly Endowment, Inc.

Lumina Foundation for Education

Lutheran Child & Family Services

Metro United Way

Alan and Sally Mills

Nicholas H. Noyes, Jr. Memorial Foundation, Inc.

Nina Mason Pulliam Charitable Trust

Opus Foundation

Ruth Lilly Philanthropic Foundation

Anne and David Shane

Sullivan Commercial Supply, LLC

United Way of Central Indiana

Wilson Sheehan Foundation


Anonymous (2)

Kent and Jamei Kramer

Richard and Jamie Schulte

Gene and Mary Ann Zink


Abby and Christopher Bean

Eleanor F. Bookwalter

Katherine Davis

J. Scott and Lisa Enright

Otto N. Frenzel, IV

Kyle and Sally Lanham


Andrew and Jennifer Morris

J. Mark and Katherine Mutz


Jonathan and Julia Birge

Karen and Joe Glaser

James Kincannon

Fred C. Tucker, III


Anonymous (2)

Gary and Sally Baxter

Mary Behe

Bowen Family Foundation, Inc.

Central Indiana Community Foundation

J. Scott and Lorraine Davison

Delaney & Delaney LLC

Duke Construction, LLP

William and Edie Enright

Jim and Gwen Fountain

Darrell and Michelle Frye

Fred and Alice Hecker

J.P. Morgan Chase

Wendy and Philip Larman

Rob and Cory Martinson

Greg Maurer

Jim and Jane McClelland

Nina Mutone and Andrew Mulvey

William and Carolyn Neale

Old National Bank

Don and Carolyn Palmer

Aaron and Mandy Parris

Randall and Mary Rogers

Lily Smith and Leonid Sirotkin

Anthony and Amy Snider

Jason Spilbeler

Thank you to the following individuals, businesses, & organizations who support Goodwill and the people we serve. Your gifts change lives every day. Every effort has been made to ensure the accuracy of this donor list, representing gifts received from January 1, 2022 –December 31, 2022. Should you have a question or correction, please let us know by contacting Cindy Tow, Director of Individual Giving, at *deceased

Eric and Elizabeth Stolberg


United Healthcare

United Way of Delaware County


Ben Baldwin

Bedel Financial Consulting, Inc.

Blue & Company

Theodore and Peggy Boehm

Bose McKinney & Evans LLP

Craig and Diana Caldwell

Matthew and Leslie Carter

Crowell & Moring

Cushman & Wakefield

Anne Davis

Rachel Cline Eble and Nicholas Eble

Evernest Financial Advisors

Keith and Sarah Faller

Faegre Drinker Biddle & Reath LLP


Eugene and Marilyn Glick

Family Foundation

Marianne Glick and Michael Woods

Goodwill Industries International, Inc.

Mark and Susan Graham

Gregory & Appel Inc.

Dawn Griffin

Earl B. Harris*

Jeffrey and Celia Harrison

John and Leigh Ann Hirschman

Sue Hirschman

Matthew and Betsy Howard

Jared Isaacman

Kelley and Eric Jacobsen

Robert P. Kassing

Michael and pegg Kennedy

Key Bank

Kevin Kolodsick

Bruce and Jamie McCaw

Ralph and Connie Meyer

James and Jackie Morris

John and Carolyn Mutz

OSO Digital

Pacers Sports & Entertainment

Joshua and Maggie Phelps

Laura and Jon Pickett

Richard and Elizabeth Pilnik

Prolex Compacting Solutions

Doris and Johnny Pryor

Daniel and Lisa Riley

N. Clay and Amy Robbins

Shift4 Payments LLC

Gregory Simons

Jeffrey A. Small

Mike and Barb Stewart

Michael and Susan Wells

Drew White

Young & Laramore

Will and Alison Zink


Anonymous (4)

AimHire IT


Lisa Allen

Michael and Amy Alley

Dan and Kate Appel

Kenneth Appel

Constance Applegate


Shelley Ashley

Nancy Ayres

Gita and Nick Baker

Todd Becht and Michelle Barrett

Mark and Katy Bradford

Andy and Jan Brown

Michael and Dixie Burke

Matthew Cambridge

Daniel and Kathryn Cantor

Patricia Castaneda and Carlos Sosa


Janet R. Clark

Lance Cline and Sue Nonweiler

Cockerham Commercial, LLC

John Cochran

John and Peggy Cody

Shane A. Cody

Patrick T. Cody

Cody Family LLC

Brian and Emma Copsey

Kevin and Trisha Corcoran

Ivan and Joy Cropper

Dennis Cuffel and LeeAnne Nazer

Claudia Cummings

Betsy Delgado

Tom and Margaret Denari

Fred and Joan Dennerline

Sheila Dollaske

Stephen R. Dunlop

ANNUAL REPORT 2022-23 | 29

Lori Efroymson-Aguilera and Sergio Aguilera

FCCI Insurance Group

Mac Fehsenfeld

Kenneth A. File

Frye Insurance Group LLC

C. Perry Griffith, Jr. and Michelle Griffith

C. Perry Griffith III

Brian and Nancy Henning

Robert Herzog

Thomas and Elizabeth Hilbrich

Richard and Wendy Horn

Douglas Huff

James and Rachelle Humphrey

Timothy and Virginia Hupfer

Johnson Melloh

J. P. Morgan Chase Foundation

Nancy Kincannon

Thomas and Verletta King

Gary and Marie Koenig

Stephen and Alma Lathrop

Fredric and Janice Laughlin

Jay and Nedra Lytle

Michelle Mahaffey

Victor and Kiersten Mai

Marketing Specialties, Inc. Packaging

Mark and Sherry Milnamow

Joshua Moore and Emily Shrock

Meyer Plastics, Inc.

Dewand Neely

Andrea Neely

Evan and Susan Noyes

Michael and Anne O'Connor

Jay and Leanne Oliver

Benjamin Pecar and Leslie Thompson

Jack B. Pence

Phelps Creative House

Edward and Sara Pollack

Prolific, LLC

Robert and Carol Reynolds

RJE Business Interiors, LLC

Rotary Club of Indianapolis

Ryan Fire Protection

Roger and Barbara Schmenner

Daniel and Megan Scott

Eric and Marcia Servaas

Jasmin Shaheed-Young and Ahmed Young

Dr. Francis Sheski

Parker Smith

Suik Family Foundation

Alexander and Hollyn Swider

William and Janet Taylor

Mary Ann Thiel

John and Deborah Thornburgh

James R. Tuerk

Tynan Equipment Company

Abby VanDerHeyden

Vasey Facility Services

Ashley and Frank Vukovits

Matt Waggoner

Anthony and Detra Warren

Guy Westermeyer

Jean Wojtowicz and John von Arx

Shawn Wolfgram

Albert Wurster

David Ziegler


Acorn Distributors

Deanna Addison

Wilton Aebersold

Dr. John E. Albrecht

Barnes & Thornburg, LLP

Brittany Blau

Mark and Abby Breedlove

Randy Bruce

Victor Childers

Christ's Fellowship Ministries INC.

John and Joan Cleveland

Zebulun Cummings

Michael Daniel

Sean Davis

Concepcion De Castro

Details & Associates, LLC

Nancy and Berkley Duck

Duke Realty Services

Douglas and Nancy Dunn

Douglas Dunn

Fritz and Shele French

Genevieve and Ryan Gardner

Kristine Green

Dr. Larry Greenbaum and Cassia Margolis

Lynn Greggs

Hancock County Community Foundation

W. Seymour and Rheta Holt

Holy Trinity Greek Orthodox Church Ladies Philoptochos Society

Paul and Martha Knapp

Megann Kramer

Dr. Jill E. Robinson Kramer and Raymond Kramer

LUNA Language Services

Stephen and Audrey Marmon

Zaida Monell

Sara and Chad Morris

The National Bank of Indianapolis

Shiv O’Neill

Amelia and Kurt Renshaw

2022 Donors (CONTINUED) 30

Jean and Lamar Richcreek

Trevor Rogers

Susan Rosenthal

Megan Savage

Richard and Christine Scales

Dara and Jim Spicer

Daniel Stevens

Sarah and Bobby Thomas

William and Karen Thompson

Gwendolen Tyler

Andrea Voisard

Erica Wade

Michael and Cynthia Whalen



David and Mary Allen

Lynn Baldwin

Alexander Barko

Jacob Barrett

Marilynn Berry-Stamm

John Beyer

Cecile Blau and Alan Omen

Christopher and Bettie Caldwell

Christian Church Foundation, Inc.

Natalie Cline and Phil Schlanger

Chris Cockerham

Paul and Frances Corsaro

David and Ellen Crabb

Mary Cushman Wood

John and Patricia Custer

Katherine Custer

Travis Darden

Margaret Del Re

Steven Dillon

Thomas and Nancy Dinwiddie

Katherine Finch

Jim and Gracia Floyd

Emily Fritsch

Sandra Henselmeier Funk

Mark Gastineau

Beth Gentry

Randall Gerard

Kevin Gettelfinger

Michael Glaser

Alexis and Dustin Harrison

Darrin Haynes

Carol Henderson

Tabitha Hendricks

Julianne A. Hipskind

Steven and Pamela Immel

Nicholas Ison and Whitney Babbitt

Clinton Johnson

Ben Kincaide

Stephen and Susan Kraabel

Shawn Lange

Christina Lear

Cody Lents

George and Kim Lewis

Mark and Vivian Liechty

Gloria Long

Charles and Karen Lunsford

Angela and John Mager

Steven McNeil

Nick and Lisa Melloh

Lawrence and Mary Moore

Michelle Morgan

A.J. Morris

Pete and Betsy Morse

Georgianne Neal

Gregory Nelson

E. Van and Ruth Olson

Khalilah Palmer

Rachel Patten

Christian Payne

Karen Porter

Robert Powers

Steven and Jane Pratt

Matthew Presley

Sentta Ralston

Anant and V. Ramdas

Kurt Reusze

Steven C. Robinson and Kristin Girk-Robinson

Max and Judy Schumacher

Carolyn and Richard Sharp

Philip Sicuso

James Strickland

Thomas P. Miller and Associates

Andy Vetor

Robert J. Voss

Clara Walker

Frank and Jane Walker

Danielle and Robert White

Susan Brock Williams

Vivian Williams

David and Swathi Williams

Kent Winingham

Jeremy Woods

Brittany Woods


Anonymous (3)

Constance Alexander

Jacob Baldwin

Kevin Banks

Phillip Barnes

Dawn Bass

Donald and Carla Bennett

Morris and Ellen Bloomer

Scott Bova

The Box Media Space

Victoria Bratcher

Jennifer Bray

William Brinson

Mary Busch

Andrew and Shirley Carr

Josephine Carson

Brandon Clark

John Coker

Jo Coleman

Kelly Connell

Cynthia Cook

Dwight Cooper

Vivian Crumlish

Pamela Cummings

Edward Daly

Gracia-Jean and Edward Darling

Amanda Davila

Robin Davis

Joshua Day

Elise Densborn

Richard and Sue DiMarchi

Bailey Dominguez

Ashley Donaldson

Beth Ebeling

Pamela Edney

Jack and Nancy Engledow

James and Jacqueline Faris

James and Joan Ferguson

Whitney Fields

Robert and Sarah Ford

Kelly Ford

Randall Foster

Diane and Martin Friedman

Elaine Gaulin

Danny Gebby

Richard Geupel

Charles Goad

L. Richard and Anne Gohman

Zach Goldfine

Erika Greenwood

Franki Griesbaum

Amanda Grube

Kris Deckard

Genna Hartog

Jeff and Jeanette Hathaway

John Heiligenstein

Jayne Heinrich

Ingrid and Markham Hensley

Jocelyn Herrington

Richard T. Hill, Jr.

Larry and Eva Hinnergardt

Ryan and Joni Hornaday

Hephzibah Igwe

ANNUAL REPORT 2022-23 | 31

2022 Donors (CONTINUED)

Rebecca and Rebecca Irons

Matthew Jarvis

Beth Jenkins

Olive Johnson

Andre Joly

Jim Kauffman

Fritz and Kathleen Kauffman

Harold and Sharon Kennedy

Carol Kershaw

Courtney Kinkade

Thomas and Shellee Klausmeier

Jak Kramer

Dr. Ned and Martha Lamkin

Jeffrey and Diana Larson

Nicholas Lawrence

Lead Inc

Nick Leer

James Liu

Tori Lockett

Breanna Lomax

Doreen Makamba

Michael Maleto

Katie Masell

Sherry Matemachani

Truman McCarter

Ray W. McDonald

Mary and Bill and Mary McDonald

Bruce and Kaye McSpadden

Andrea McVicker

Jason Millet

Lloyd and Sheila Milliken

Adam Mills

Joyce Mitchell

Nancy Morris

Taylor Morrison

Analeshia Moss

Anna Munoz

Carolyn Nossett

Pat and Dan O'Neill

Angela Okragly

Lakia Osborne

Naveena Pagadala

Angi Parks

Coy Porter

J. Thomas and Jane Ann Porter

Milton Pressler

James and Charlotte Price

Allison Price

Quintera Quinn

Jason Rager

G. Dean Rainbolt

Richard Ramsey

Jacob Rangel

Sara Rasmuson

Edward Rickenbach

Robert Rigdon

Martyn and Sarah Roberts

Zach Rodenbarger

Lindzy Rogers

James and Marjorie Root

James and Rita Rosensteele

Jennifer Ruggieri

Angie and Jared Scaringe

Natalie Cline and Phil Schlanger

Robert Schwartz

Joan Scott

Gene and Joanne Sease

Yaning Shen

Betty Shine

Jennifer Short

Linda Simmons

Jerrold and Ellen Simon

Sean Sinimbou

Robert and Ava Smith

Brian and Carla Smith

Snack Sisters Vending LLC

John and Barbara Snepp

Linda and Ronald Snow

Wantai Spencer

Luke Steffe

Evan and Suzy Steger

Tarryn Stewart

Noelle Straub

Elizabeth Stunson

Kristopher Subler

Jeffrey Teepe

Michael and Elizabeth Terry

Trenae Thomas

Justin Todd

Cindy and Derek Tow

Marlon Turner

Lawrence and Nancy VanArendonk

vCom Solutions

Cameray Vican

Zach Wagner

Marita Washington

Donald and Anna Weiser

Jason Wiley

Crystal Williams

Matthew Yacone

Jeri Zawadzki

Lawrence Zetzi

Under $100

Anonymous (4)

Ardella Aikens

Allure Dance & Fitness

Altrusa International INC of New Albany Indiana

Sarrah Arvin

Sherri Auckley


Kenneth Auten

Rachel Bandy

Caroline Barlow

Sicily Beatty

Christopher Berg

Tom and Joanne Black

Tracey Blake

Joseph Blassberg

Robert and Margaret Blome

Destiny Boles

Kristi and Eric Borchardt

Betty and C. Bowers

Caroline Bravard

Melinda Brown

Travis Bryant

Nigel Bryant

Melanie Bucher

Benjamin Burris

Paul and Gwen Butler

Kevin Caldwell

Jennifer Carlson

Anna Carver-Gay

Michelle Cissell

Wanda Clay-Petty

Millard Clemmons

Evelyn Cleveland

Karee Cunningham

Dea'Jenay Daniels

Christopher Davis

Andre Davis

Darryl Decker

Paul and Lisa Dovey

Jacquelyn Duffy

Ofelia Durham

Mark and Meredith Easley

Eden United Methodist Women

Stephen and Julia Enkema

Marta Fetterman

Pablo Frezza

Ashley Fritsch

Nancy Gilbert

Cindy and Michael Graham

Brandon Graves

Noelle Gray

Heidi Green

Michael Gritt

Elizabeth Hagman

Robert and Kathleen Hall

Coyene Halpern

Davey Hammer

John Hampton

Andy Hart

Charla Hayes

Dominick Hedges

Ramona Hittle

Denise Holland

Stephanie Horna

Ruth Huitema

Alaska Hunter

Claire Huntley

Nichole Hutchinson

Devin Ingersoll

International Medical Group

Jeremy Johnson

Hunter Jones

Jenny Joy

Kathryn Kaelin

Jennifer Kakasuleff

Marina Kanare

Kelly Karbowicz Riley

Kelly Keenan

Casey Kelly

Karen Kidd

Joie and Mary Kipka

Carol Kirk

Adam Kirsch

Corrine Komacko

Natasha Koopman

John and Theresa Krakowski

Arlyn and Renzo La Rosa

Ayoola Ladapo-Ogunleye

Angela Lazaro

Brenda Leake

David and Lois LeVine

Reigan Lewis

Kelsey Like

Jonathan Lorenzini

Amy Loudd

Wana Lowe

Daniel Luca

Markus Maack

Lucian Majors

Ryan Mallory

Donna Malone

Judith Marich-Doeppers

Todd Marshall

Patrick Maxwell

Jennifer McKinsey

Linda McPherson

Sarah Miller

Ernest and Mary Mills

Amiah Mims

Brian Mitchell

Markita Murry

Shari Neal

Cynthia Neely

Jennifer Neff-Whitlow

Wyatt Newman

Philip and Susan Nicely

April Norman

Sally Northcutt

Timothy O'Donnell

Candace Owoeye

Brandon Packer

Heather Perez

Samantha Phillips

Timothy Plummer

Steven Powell

Rich Prestholt

Christopher Radde

Nicole Randolph

Recruiting Experiences

Kaydence Riff

Ja'Millah Robinson

Frances Robinson

Kattoline Rospopo

Heidi Sander

Chase Sanders

Analeshia Sanders

Brooke Sawyer

Christine Schacht

Donald Schakel

Shelley Scott

Beverley Scott

Jennifer Shaw

Joshua Shelton

Samantha Sherers

Nathan Simpson

Dr. Harold and Mary Smith

Angela Spells

William and Carol Stephan

Leevi Straber

Emma Strenski

Samantha Sutor

Robert Thompson

Brandy Todd

Ethan Tukis

Rachel Turbeville

Shawnie Turner

Gloria Turner

Lester Wafford

Darlene Walker

Willard Wass

Pamela Watkins-Pinkleton

Daniel and Karen Watts

Caitlin Webber

Joseph Wehlacz

David Westol

Tera Wetzel

Norma Whisman

Candace Williams

Joanna Williams

Ashlee Wilson

Mary Wilson

Stephanie Wilson

ANNUAL REPORT 2022-23 | 33

2022 Educators Of The Year


Goodwill would like to recognize those who have made gifts in honor or memory of someone in 2022. We remember and honor the following people and their connections to Goodwill.

In memory of Malcom Applegate

Constance Applegate

In honor of Jacob Barrett

Todd Becht and Michelle Barrett

In honor of Helen K. Barth & Jane Barth Anderson

The Cody Family

In memory of Ervin Blish

Jeff and Jeanette Hathaway

In honor of Craig Caldwell

Christopher and Bettie Caldwell

In memory of Carolyn and Bill Carter

Ray W. McDonald

In memory of Angelica Castaneda

Carlos and Patricia Sosa

In memory of Betsy Dustman

Kent and Jamei Kramer

Richard and Elizabeth Pilnik

In honor of Rachel Cline Eble

Lance Cline and Sue Nonweiler

In memory of Orien Wesley Fifer

Georgianne Neal

In memory of former Goodwill Employee, Ken Guhr

Betty and C. Robert Bowers

In memory of Chuck Herron

Sue Hirschman

In memory of Susan B. Hetherington

Kent and Jamei Kramer

In honor of Jim Humphrey

Kent and Jamei Kramer

In memory of Troy Kassing

Robert P. Kassing

In memory of Kathryn Kipka

Joie and Mary Kipka

In memory of Howard Lytle

Kent and Jamei Kramer

In honor of Rob Martinson

Richard and Jamie Schulte

In honor of Jim McClelland

Kent and Jamei Kramer

John and Carolyn Mutz

In memory of Alan M. McNeil

Olive Johnson

Kent and Jamei Kramer

Steven McNeil

In honor of Zaida Monell

Kent and Jamei Kramer

In honor of Andrew Morris

Nancy Morris

In memory of Margaret Paddock

Christian Church Foundation, Inc.

In memory of Shobha Pagadala

Naveena Pagadala

In honor of Dan Riley

Kent and Jamei Kramer

In memory of Philip Salathé

Joseph Blassberg

Jennifer Carlson

Ernest and Mary Mills

In memory of Sam Shine

Betty Shine

In honor of Daniel Starr

James and Jacqueline Faris

In honor of Abby VanDerHeyden & Matt Presley

Matthew Jarvis

In honor of all Volunteers

Coyene Halpern



nks for a ll you do. Tog e ther , we’re changing lives.
L et’s keep the good going! | 317.524.4313
OF CENTRAL & SOUTHERN INDIANA 1635 W. Michigan Street Indianapolis, IN 46222
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