Goodwill of Central & Southern Indiana Annual Report 2021 - 2022

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ANNUAL REPORT 2021 // 2022




Goodwill changes lives every day by empowering people to achieve their independence and reach their potential through education, health and employment.



The percentage of working-age Hoosiers with a disability that are unemployed compared to 5.2% without a disability.1


The number of working-age Hoosiers lacking a high school diploma.2


The number of adults that have a criminal record.3

1. U.S. Department of Labor. Disability Employment Statistics. May 10, 2022. 2. U.S. Census Bureau. Educational Attainment. American Community Survey 2015-2019. 3. National Conference of State Legislatures. Barriers to Work: People with Criminal Records 2018.


Thanks to the support of thousands of Hoosiers who donate and shop at our stores and give financially, Goodwill is able to serve thousands of people in central and southern Indiana each year.





Shopping employment

Cash Gifts


diplomas earned since 2010

individuals directly employed or placed in a job in 2021

5,761 health

moms served since 2011


t’s been a challenging couple of years, but we have much to celebrate and to be grateful for. Thanks to your support, Goodwill experienced a record-breaking year across the organization in 2021. As a result of your dedication to our mission and the people we serve, we are positioned to grow and expand our mission to more Hoosiers than ever before.

President's Message

Our three-year Strategic Plan, detailed in this Annual Report, was designed to harness this momentum as we think about what’s ahead and our role in promoting the future of work. Today, I am proud to share how Goodwill’s mission services are changing lives. We will soon celebrate another cohort of Excel Center® graduates, who join more than 7,000 Hoosiers that have already earned their diplomas at one of our high schools. The success of our schools is being recognized across the country, where several states have dedicated funding to opening their own Excel Center campuses. Goodwill’s Nurse-Family Partnership® (NFP) celebrated its 10-year anniversary and nearly 6,000 families served. NFP continues to expand into even more Indiana counties in an effort to lower our state’s infant mortality rate. In addition, Goodwill’s reentry program, New Beginnings™, was

awarded a significant financial gift in 2021, allowing it to grow and serve even more Hoosiers reentering their communities after incarceration. Finally, our new manufacturing facility built in partnership with Cook Medical is now open and bringing new opportunities to a community with high unemployment and poverty rates. A recent report from Indiana University’s Public Policy Institute (PPI) found that this facility will have an estimated economic impact of $25.9 million. And although many said it couldn’t be done, I’m proud to report that we met our goal of 100% local, diverse contractors in building the facility. As you’ll see in the following pages of this Annual Report, and through the stories of the people we serve, Goodwill is changing lives, but none of these successes would be possible without you, so THANK YOU for your generous support. Let’s make 2022 our best year yet! Gratefully,

Kent A. Kramer President and CEO Goodwill of Central & Southern Indiana











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Goodwill’s Strategic Plan T

he next three years have the potential to be among the most important in our more than 90-year history. Although the COVID-19 pandemic created obstacles, Goodwill remained vigilant, working with our employees, board members and other supporters to make decisions that have put us in a place of strength. We are excited to deliver a Strategic Plan that expands and leverages existing opportunities, while also identifying, exploring and developing new ones. One idea that is introduced in the new Strategic Plan is the concept of One Goodwill. Goodwill offers a range of services and programs, with those we serve entering our ecosphere through many different paths, like our high schools, Nurse-Family Partnership program or as an employee at one of our facilities. The families we serve often face a spectrum of challenges, so our goal is to create a seamless path between these programs to ensure those we serve have access to all of the resources they need to achieve success. The more we can collaborate and work together to deliver vital services and resources, the better prepared we will be to meet the promises of our mission.

Our Strategic Plan includes five primary areas of focus: SOCIAL ENTERPRISE: Goodwill will operate and grow viable businesses that provide the funding needed to sustain and build on current and future initiatives, while continuing to execute our mission within operations. 4

GENERATIONAL IMPACT: Goodwill will foster an environment of support and learning, providing all those we serve with opportunities for skill attainment and knowledge gain, benefiting them and future generations.

PEOPLE: Goodwill will be an employer and service provider that ensures employees and persons served are cared for holistically, meeting people where they are and connecting them to additional resources when needed.

COMMUNITY: Goodwill will engage, listen to and inspire others to support our mission, developing relationships that lead to informed supporters, new participants and strong advocates.

DIVERSITY, EQUITY AND INCLUSION: Goodwill will work internally and develop external partnerships to create a culture and workplace of acceptance and belonging that is the change we want to see in our communities.

Read all of the details at

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Building Sustainable Communities

t’s been almost two years since Pete Yonkman, CEO of Cook Medical, a medical device manufacturing company based in Bloomington, Indiana, approached Goodwill’s leadership about partnering on a unique project. Those conversations came on the heels of the murder of George Floyd and pandemicrelated racial disparities and included questions about social justice and the role we play as employers in helping to strengthen our communities. It was Yonkman who conceived of the idea to bring new jobs to a community in Indianapolis in need of opportunities and investment, and Goodwill was both humbled and thrilled to be one of his first calls to make this idea a reality. The premise was simple: bring opportunities in education, health and employment to a community that experiences high poverty, high unemployment


and limited opportunities due to corporate desertion in the preceding decades. The employment partnership between Cook and Goodwill goes back to 2019, when Cook first received contract manufacturing services from Goodwill’s Commercial Services facility. This relationship was the catalyst for a new manufacturing facility in Bloomington operated by Goodwill. Cook was also integral in Goodwill opening an Excel Center, a tuition-free high school for adults, in Bloomington. During this time, Cook came to understand the driving force behind Goodwill’s mission, vision and values. Goodwill’s excellence in manufacturing coupled with its approach to employee development and support is a large reason why Yonkman knew it would be the ideal partner for this endeavor. We immediately got to work, and

in June 2020, the site at 38th and Sheridan was selected. Cook enlisted the United Northeast Community Development Corporation to learn more about the residents in the surrounding community – their needs, wants and hopes for the community as well as their desire to be involved in the project. Through these conversations, Cook set out to hire 100% local, diverse (minority, women, disability and veteranowned) contractors to build the facility, a goal that many said was impossible, but which we’re proud to say was accomplished. In addition, Indy Fresh Market, a full-service grocery store, was added to the project and will bring fresh groceries to what is currently a food desert. It will be located adjacent to the new manufacturing facility. The project broke ground in April 2021 and construction was completed on the manufacturing

Economic Impact of New Manufacturing Site at $25.9 Million Indiana University’s Public Policy Institute (PPI) estimates that the new medical device manufacturing facility at 38th and Sheridan in Indianapolis, built in partnership with Goodwill of Central & Southern Indiana and Cook Medical, will have an estimated economic impact of $25.9 million.

facility less than a year later, with employees beginning to train in January 2022 for the official opening in May. Eventually, the facility will employ 100 people, most of whom live in or near the Devington neighborhood in northeast Indianapolis. Employees will manufacture medical devices such as sheaths and drainage catheters. Employees will also have access to the wraparound services offered by Goodwill, from basic needs like housing, food, transportation, health and child care support, to more advanced needs, like job training, industry-recognized certifications, education, financial literacy and more.

Wraparound Services Available • • • • • • • • • • •

Housing support Food support Transportation assistance Substance abuse support Mental health support Health care Legal aid Child care support Educational support Industry-recognized certifications Soft skills training

This project touches on several facets of Goodwill’s Strategic Plan: we identified a problem rooted in racial inequity, and we engaged the community to create collaborative partnerships that will have a significant impact on residents today as well as future generations.

PPI was recruited to model the immediate and future economic impacts of the project and to provide a set of recommendations on instruments and metrics that will provide feedback on the project’s community impact and employment outcomes over time, enabling a long-term evaluation of this important and innovative project. In its report, PPI dubs the relationship between project and neighborhood partners as “unique,” calling out not only the success of the facility but the success of the surrounding residents, with an emphasis on improving quality of life. Additional results of the in-depth study found:

One-time estimated construction-related economic contributions of $24 million (construction, design, wages)

Estimated annual wages of $3.1 million for the facility’s 100 full-time employees, which does not include benefits

$25.9 million per year will be added to the Marion County economy once the facility reaches full employment

Purchases of supplies, services plus employee spending are expected to generate an additional 52 full-time jobs in the local economy, and initially, $4.1 million in additional wages and benefits for each year of operation

The report illustrates in real economic terms how companies like Cook Medical can team up with social enterprises like Goodwill to generate significant impact in our communities.

Average wages are $16 per hour

Together, Cook and Goodwill are illustrating how we can do good business while also doing good in the community.

Free education through a master’s degree

To learn more, visit:

50% 403(b) retirement match

Goodwill puts people first. Many of the people we employ are minorities, and it’s important for them to see people in leadership roles who look like them.

Returning to Her Roots


orn in Indianapolis with fond memories of attending Auntie Mame's Preschool near 38th and Emerson and elementary school at IPS School 92, a few blocks from the Goodwill Commercial Services manufacturing facility at 38th and Sheridan, Juanita Easterling, director of plant operations, is returning to her roots. During her elementary school years, she moved to the heart of Detroit, Michigan, where the Big 3: General Motors, Ford Motor Company and Chrysler are headquartered. The Big 3 were thriving in those years and became part of Juanita’s early career, but she had a longing to be back in Indiana. Several years later, Juanita learned about a new position at the manufacturing facility at 38th and Sheridan, including the social services element of the role. “I love serving people. It was a dream job for me,” Juanita said. "My aunt was telling me about a new facility in the neighborhood and how it would support the local community. I realized this was the same facility that I had just accepted an offer from!” Juanita began her new position in November 2021 with Goodwill Commercial Services, which produces devices for Bloomington-based Cook Medical.


“I wish my Dad was here to see that moment, because that was the moment he always envisioned for me — to be able to run a manufacturing facility,” Juanita said. She leads the manufacturing operations team at the new facility in production, engineering, supply chain and quality assurance. She will also be focused on Goodwill’s mission to assist employees in expanding their skill sets and providing needed resources and services. The goal of the facility is to focus on offering people within the neighborhood opportunities in employment, health and education. “Goodwill puts people first," Juanita said. “Many of the people we employ are minorities, and it’s important for them to see people in leadership roles who look like them. I also spent part of my childhood in this neighborhood. Being relatable in these ways helps me establish trust with them.” Juanita understands the lack of trust in a neighborhood where residents have seen businesses come and go with little thought to the impact on the people who live there. “This facility is here to build the community, grow the community and become a partner in the community,” Juanita said. To aid in their development, two career and life coaches will connect employees with services available through Goodwill, including a range of personal and professional resources. “I have been preparing for this role my whole career," Juanita said. “It is my dream job.”

Indy Artist Completes Facility Murals


ontinuing along the path of hiring 100% local, diverse contractors, Goodwill hired Indy artist Amiah Mims to paint two murals at the new 38th Street facility. “Amiah was involved in the Black Lives Matter Boarded Window Mural project in 2020 as well as the Black Lives Matter Street Mural project on Indiana Avenue,” said Kent Kramer, president and chief executive officer of Goodwill of Central & Southern Indiana. “We asked her if our new murals could also reflect our surrounding community, and through her unique talent and skills, she brought that vision to life.” Mims graduated from Kent State University in 2015 where she majored in Visual Communication Design

and minored in Photo Illustration. She is also a retired KSU collegiate level gymnast. She was employed by the Indianapolis Motor Speedway for five years, until July 2021, when she founded Works by Mimsy, a creative services company. “I didn’t fully tap into my artistic potential until 2020,” Mims said. “The racial unrest moved me to speak out on these issues through the medium that is most familiar and meaningful to me: my art.” Mims worked with Goodwill’s creative services team to develop two mural concepts: one for the new facility’s entryway and another for the breakroom. The parameters were minimal and allowed Mims creative freedom in shaping the concepts and integrating her own style. “When I learned about this project, I was excited to be involved,” Mims said. “I was most impressed with the project goal of hiring 100% minority-owned contractors. People thought it was an impossible goal, but Cook and Goodwill made it happen.” ANNUAL REPORT 2021-22 | 9


EMPLOY Retail | Commercial Services


individuals employed directly by Goodwill


of Goodwill employees have a barrier like a disability, criminal history or lack of a high school diploma


job placements in 2021 at an average wage of $15.56 per hour

YMENT The Future of Work


t the core of Goodwill of Central & Southern Indiana’s mission is the goal to empower people to achieve their independence and reach their potential, which invariably relates to an individual’s future job prospects. For more than 90 years, we have provided employment opportunities and job training to Hoosiers – always mindful of the everchanging economic conditions that the people we employ are facing. Two-thirds of the individuals employed at Goodwill have one or more job barriers, like a disability, criminal history, or limited education, so when inflation

reaches its highest level in decades, as we’re seeing right now, it is felt most acutely by those with joblimiting circumstances.

In addition, the current labor shortage illustrates how important it is to prepare our workforce for the increasing number of skilled jobs that remain unfilled. Our partnerships with organizations like Conexus Indiana and Cook Medical are a step in the right direction, but there is still much work to do. It is our privilege to help bridge this gap, while providing opportunities to Hoosiers that will enrich their lives. The following stories illustrate how the donations you make today are contributing to the future of work in your own community. Visit to apply.

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Overcoming Adversity A

“When my father had a stroke in 2017, and our family business was shuttered, things quickly spiraled out of control,” Samantha said. “I just didn’t care anymore.”

and be the catalyst for a stable and meaningful life. She was initially hired part-time but was quickly promoted to full-time. Within her first year, she was promoted three times. In 2021, she was promoted to Site Leader and put in charge of her own store, where she was responsible for hiring, scheduling and managing more than 30 employees.

She was homeless and ended up going to jail, where she was forced to get clean, but long-term sobriety didn’t come easily. She connected with a therapist at Dove Recovery House for Women as well as Oxford House, which provides housing to Hoosiers in recovery. With this support, she began rebuilding her life.

“Many of the people we employ at Goodwill have job barriers,” Samantha said. “Like me, some are in recovery; others have disabilities, a criminal history or other life circumstances that make it difficult to maintain gainful employment. Working for an organization with a mission to serve others has been humbling and gratifying.”

“I tried recovery three times before I succeeded,” Samantha said. “I have a teenage son and desperately wanted to do right by him.”

Since joining Goodwill, Samantha has referred more than 100 acquaintances through Dove Recovery House and Oxford House to Goodwill for employment, encouraging and helping those who are starting along the same path where she began her own journey.

fter separating from her husband of 10 years, Samantha Russell turned to drugs in an effort to cope with the stress and anxiety she was experiencing.

When she joined a friend for a shopping trip to Goodwill in February 2019, she didn’t know it would turn into a fulfilling career

“What I enjoy most about my work at Goodwill is making a difference in the lives of people who are looking for an opportunity,” Samantha said. “We call this home because we’re like family.” Samantha also worked with a Mission Coach, a career and life coach at Goodwill who helps students, employees and program participants set and achieve both personal and professional goals. Her coach worked with her on rebuilding her credit, which allowed her to recently buy a home and her first car. She also recently remarried. Her future plan is to continue growing and advancing within Goodwill. “Life is so much better today,” Samantha said. “I am at peace and always striving to be a better person.” If you or someone you know is looking for a rewarding career, check out our job openings at Goodwill: ANNUAL REPORT 2021-22 | 13


A Path to Success at Goodwill

hen Johnny Manson joined Goodwill in October 2016 as a part-time donation attendant, he had been struggling to secure employment due to past legal issues and a lifelong history of depression. “Having a job I enjoy that provides me with the mental health services I need has played a critical role in overcoming these challenges,” Johnny said. He was immediately recognized for his hard work and strong work ethic, quickly moving through the ranks, and in just over two years, he was promoted to Site Leader at one of Goodwill’s retail outlets. His income tripled over that period. Johnny also took advantage of the services of a Goodwill Mission Coach — career and life coaches who work with Goodwill’s employees and other program 14

participants to help them set goals and take steps to achieve them. In addition to advancing in his career, Johnny wanted to go back to school and purchase a car and a home. He worked with his Mission Coach to apply for Goodwill’s tuition reimbursement program, which helped him complete his bachelor’s degree in business administration. He then enrolled in a graduate program where he worked toward a master’s degree in organizational leadership and graduated in May 2021. He is currently pursuing a Doctorate in Business Administration. Johnny’s Mission Coach also advised him on how to improve his credit score, which increased by more than 130 points, along with his net worth, allowing him to meet his goal of purchasing a car and a home.

Recently, Johnny decided that he wanted to transition into a mission-based role that would allow him to more directly serve those enrolled in Goodwill’s programs. In 2021, he became a Life Coach at The Excel Center – a similar role as a Mission Coach but with a focus on adult students. Johnny’s unique path illustrates how the people Goodwill serves are often motivated to serve others, many of whom face the same barriers, creating foundational relationships and stronger communities. “Goodwill has helped me accomplish goals in education and employment and has had a profound impact in changing my life," Johnny said. "I am loyal to Goodwill because Goodwill has been loyal to me and is socially responsible.”


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Lilly Endowment Grant Helps Goodwill Expand Reentry Program


very year, thousands of Hoosiers are released from incarceration and return to Marion County. One of their greatest challenges is successfully joining the labor market at a level that pays a living and family-sustaining wage. Consequently, this population often lives in poverty and in high-crime areas. A substantial $6.95 million grant from Lilly Endowment Inc. is helping address these challenges through Goodwill’s successful reentry program, New Beginnings. “The goal of New Beginnings is to transition participants from entry-level work at Goodwill to a skilled, in-demand career in the community,” said Trelles Evans, regional director of reentry services at Goodwill. “With funding from Lilly Endowment, Goodwill is expanding the


program’s offerings as well as the number of individuals served.” Launched by Goodwill in 2011, New Beginnings provides employment, educational training and coaching for recently released individuals through on-the-job training and classroom learning. Participants are supported through a number of wraparound services, including financial literacy, access to health care, referrals to stable housing and help developing a support system that will sustain them well beyond the program. As a resident of the Duvall Work Release Center, Kelvin Powe enrolled in New Beginnings in 2021. He never missed a day of work or class, earning him a reputation as a dedicated employee with a strong work ethic and recognition as Employee of the

Month at Goodwill’s east side outlet store. In addition to earning a Forklift certification and a promotion to Forklift Operator, Kelvin also secured new housing, got his driver’s license reinstated, and is steadily working toward financial stability. He graduated from the New Beginnings program and continues to work at Goodwill. To date, 260 individuals have graduated from the program, and 96% of them have been placed in employment. Only 10% have been reincarcerated. According to the IDOC (2016), the threeyear recidivism rate for formerly incarcerated individuals returning to Marion County was 34%. To learn more about Goodwill’s re-entry services, visit newbeginnings.


Make & Move Up

n late 2021, Goodwill partnered with Conexus Indiana to bring jobs, career training and economic development to Indianapolis’ northeast side. The Make & Move Up program currently provides residents with paid training in advanced manufacturing and logistics (AML), preparing local residents with the skills to succeed in a new career. The training program, called Catapult Indiana, is possible through a $200,000 grant from J.P. Morgan Chase, and it aligns with the community collaboration between Goodwill, Cook Medical and the United Northeast Community Development Corporation. The project at 6130 E. 38th St. includes a new manufacturing facility that will bring up to 100 jobs at an average wage of $16 per hour. “Make & Move Up will offer exciting new opportunities to residents for well-paying

careers while also adding to the neighborhood’s long-term prospects by developing a workforce ready to succeed with advanced manufacturing and logistics employers,” said Conexus Indiana president and chief executive officer Fred Cartwright. The northeast side experiences high levels of poverty and unemployment. In the nearby Devington neighborhood, 25 percent of residents live below the poverty level, and the neighborhood ranks 85th out of 108 Indianapolis neighborhoods in terms of job opportunities. “This community is eager to move forward, and Conexus and Goodwill are helping to make that possible,” said Ashley Gurvitz, chief operations officer and executive director of United Northeast CDC. “Make & Move Up will strengthen both individuals and the community, which puts the community on a pathway to a brighter future.”

Conexus, Goodwill and their partners hope that Make & Move Up can be expanded to a statewide program to provide opportunities and wraparound services to Hoosiers while also helping to supply the workers needed to fuel Indiana advanced manufacturing and logistics businesses (AML). The state’s largest industry sector, AML accounts for onethird of Indiana’s gross domestic product and a half-million jobs, but it is also facing a shortage of skilled workers. Thousands of positions are unfilled, and the state is on the verge of a mass exodus from this workforce, as an anticipated 100,000 people will reach retirement age in coming years, and another 25,000 already have worked past age 65 and are expected to retire soon. Training for Make & Move Up is currently underway and expected to serve up to 50 local residents.

Make & Move Up will offer exciting new opportunities to residents for well-paying careers while also adding to the neighborhood’s longterm prospects by developing a workforce ready to succeed with advanced manufacturing and logistics employers.

7,278 diplomas earned since 2010

7,396 job certifications earned since 2010

14,666 college credits earned since 2010


EDUCA The Excel Center | Indianapolis Metropolitan High School Creative Solutions for Common Challenges

in college or enter into a career that offers a living wage post-graduation.

fter over 90 years of experience providing jobs and training services to individuals with employment barriers, we realized that one of their most common challenges was the lack of a high school diploma. Today, a high school diploma is ubiquitous, which puts those who do not possess one at a great disadvantage.

Our goal is simple: to reach students with critical resources before they drop out of school and find themselves with limited options. Although the school achieved this goal, it was less effective at helping students who were close to aging out of traditional high school. Some of these students were working to support themselves or their family; some of them had children of their own and couldn’t follow the rigid structure of a traditional high school setting.

We opened our first charter high school, Indianapolis Metropolitan High School, in 2004. Indy Met is a best-fit school for students experiencing circumstances that may present a barrier to education and places an emphasis on ensuring students enroll

These challenges were the catalyst for an entirely unique model of high school instruction focused on the educational challenges faced by adults. To directly address this, we created The Excel Center, opening the first location in 2010. At the time, there


ATION were nearly a million Hoosiers aged 18 and over who didn’t have a diploma, and there weren’t any options for those who wanted to earn one. We now have 15 adult high schools serving 4,200 students across central and southern Indiana, with over 30 campuses total nationwide. Goodwill changed the game when it opened its classrooms to adults. The school directly addresses unique challenges by offering accelerated classes and flexible coursework, helping adults complete their schooling within the parameters of their busy lives. In addition, all of our high schools offer a range of wraparound services to students that directly address challenges outside the classroom. Goodwill’s high schools provide students with opportunities that prepare them with the skills they will

How Are We Different? • • • • • • • • • • •

Small classes Individualized support Life coaching College & career planning Transportation assistance Housing support Food support Mental health support Substance abuse support Family empowerment coaching Onsite child care

need to be successful in today’s job market and are a critical resource for our communities. ANNUAL REPORT 2021-22 | 19


Life-Changing Opportunities A

t 13 years old, Katie Reigelsperger learned that she was expecting a child. At the time, her parents were struggling with substance abuse, and Katie was in and out of the foster care system. Lacking the support system needed to help care for her new baby, she was forced to leave school before graduating. “This moment in my life defined me,” Katie said. “It wasn’t long


before I realized that, although it didn’t seem like it, I had choices. I quickly learned how tough of a road I was walking.” As the years passed, Katie worked a series of low-paying jobs that had no advancement opportunity, little financial security and no benefits. Then she learned about The Excel Center, Goodwill’s high school for adults, where she could earn her diploma at an accelerated pace.

She decided to enroll and took advantage of the onsite child care for her sons while she attended classes. Katie quickly earned all 42 credits needed to graduate and a Pharmacy Technician Certification — all at no cost. She also graduated at the top of her class, with honors, college credits and a 3.8 GPA. Upon graduation, she immediately secured a job at Riverview Health as a pharmacy technician where

Duke Energy Supports The Excel Center


n 2021, Goodwill of Central & Southern Indiana received a $40,000 grant from the Duke Energy Foundation to support workforce outcomes at nine Excel Center locations across central and southern Indiana. The Excel Center is a tuition-free high school for adults who are seeking to earn their Core 40 diploma, along with industry-recognized job certifications and college credits.

she was IV, Chemotherapy, and MedHistory trained. She was quickly promoted to supervisor in 2016, taking on the responsibility of hiring, training and managing 30+ other pharmacy technicians. She was also recognized for creating a high school internship program with Noblesville High School where students learned about different careers in health care. In 2018, Katie decided to take her leadership skills into the classroom part-time and returned to The Excel Center, but this time, she came to teach a pharmacy technician certification course — the same course that launched her own career in this field four years earlier. Building on her expertise and skills, as well as her desire to pursue her teaching career full-time, she left Riverview Health to begin her own company: KLR Pharmacy Technician Training School. Katie’s vision for her company is to provide education and job placement opportunities to those struggling to find their own career path, with a focus on promoting development of soft skills for students that may have been brought up in a similar situation as herself. “Helping others to learn, grow, and reach their goals has been an incredibly rewarding experience,” Katie said. “I am proud to be part of changing the path of generations to come, and I am in awe of the individuals I have met through this opportunity.” To learn more or to enroll, visit

“If you’ve seen all of the ‘Help Wanted’ signs posted on store fronts, then you’re already aware of the growing labor shortage in our state and country,” said Kent Kramer, president and CEO of Goodwill of Central & Southern Indiana. “These funds from Duke Energy will help us chip away at this crisis by preparing our students for well-paying careers in high-demand jobs.” This grant supports The Excel Center’s College & Career Readiness Program, which provides dual credit courses, certifications and barrier removal for over 4,200 students annually. Acquiring new skills in preparation for a transition into new employment has become especially urgent with the onset of the COVID-19 pandemic. “I hear consistently from Indiana businesses that well-trained workers are one of their greatest needs,” said Duke Energy Indiana President Stan Pinegar. “Many of the jobs don’t require a college degree but instead need skilled workers with specialized training. This grant supports that demand. Developing a skilled workforce is key to attracting and retaining business in Indiana, and it’s a high priority of Duke Energy.” With Duke’s support, Goodwill’s students will continue to acquire the skills and training necessary to meet the workforce needs of our community while providing for themselves and their families for years to come. If you’d like to directly support our work, please make a donation at



Growing with D


e’Janae King-Simpson is no stranger to adversity. She has experienced homelessness and domestic abuse. Her father was in and out of her life, and at 16 years old, she learned she was pregnant. “I was scared,” De’Janae said. “I didn’t know how I was going to raise a baby when I was still a baby myself.” She was attending Indianapolis Metropolitan High School, Goodwill’s public school that specializes in preparing students in grades 9-12 who are experiencing barriers for postsecondary education or a career. “We learned she was pregnant together, through a test administered at school,” said Marjorie Clegg, the school nurse. “She was afraid. I cried with her.” De’Janae was referred to Goodwill’s NurseFamily Partnership (NFP), a program that pairs first-time, low-income moms with a registered nurse. Her NFP nurse helped her prepare for the arrival of her baby. “She was like another friend to talk to,” De’Janae said. “We had different topics to discuss every week, and she didn’t judge me about anything.”

Seven months into her pregnancy, and the week she was supposed to go to her high school prom, De’Janae went into premature labor and gave birth to her daughter, Za’Nyla. De’Janae’s NFP nurse visited her in the hospital and continued to teach her about infant development and healthy lifestyle techniques until Za’Nyla was two years old. “My nurse showed me Za’Nyla’s development marks, weighed her, and told me signs I should look out for,” De’Janae said.

After the birth of her daughter, De’Janae returned to high school as a senior. Not only did she excel in her classes, winning first place in public speaking at the regionals and state level for the Jobs for America’s Graduates program, but she also participated in girls volleyball, serving as the team captain. “If you’re looking for a school that genuinely cares, Indy Met is the place to be,” De’Janae said. In spring 2018, with her daughter present, De’Janae graduated with her diploma, three full-ride scholarships, and was honored with the Teresa S. Lubbers Award in recognition of her persistence to finish high school and to develop solid postsecondary goals. In 2019, she graduated from Nurse-Family Partnership. De’Janae has since discovered her passion for teaching, especially special education students, and recently joined the Indianapolis Metropolitan High School staff as a paraprofessional, helping students achieve success in their math and science classes. She plans to earn a bachelor’s degree in social work and hopes to become a family empowerment coach in the future. “I wanted to work in a setting that allowed me to support families who may be experiencing the same challenges I experienced,” De’Janae said. “What better place to start than where it all truly started – right here at Indy Met?” For more information, or to enroll at Indianapolis Metropolitan High School, visit To learn more about Nurse-Family Partnership, visit

ANNUAL REPORT 2021-22 | 23

A Decade of Making a Difference Please join us in recognizing our long-time staff at Goodwill Education Initiatives (GEI), many of whom have served our students for 10 years or more. Their dedication to our mission is an invaluable asset to our organization. They each play an integral role in the success of our students, bringing their unique talents and a servant’s heart to their work every day.

Khalilah Palmer

National Office - School Development Director GEI Corporate

Kurt Reusze

Goodwill Education Initiatives staff with 10+ years of Goodwill service:

Project Manager, Information Technology GEI Corporate

Michelle Ashley

Greg Fedroff

Heather Roth

Mark Berry

Jackie Harrison

Vice President, Mission Initiatives GEI Corporate Lead Instructor The Excel Center - West

Cammy Betts Registrar GEI Corporate

Michelle Bright

Math Teacher Indy Met High School

Nathan Challis

Police Officer Indy Met High School

Antonia Dangerfield

Lead Coach The Excel Center - Meadows

Ryan Deignan

Coach The Excel Center - Michigan St.

Humanities Instructor The Excel Center - Michigan St. Manager, Young Learner’s Child Care GEI Corporate

Stacy Haskins

Manager, Scheduling and Support GEI Corporate

Miriam Henry

Director The Excel Center - Anderson

Christal Herrera

Manager, Office Administration The Excel Center - West

Amy Kieckbusch

Lead Coach The Excel Center - Noblesville

Kristen Kledzik

Director The Excel Center - Shadeland Ave.

Betsy Delgado

Brandon Marks

Ofelia Durham

Scott McClelland

Corey Emery

Lakia Osborne

SVP, Chief Mission and Education Officer GEI Corporate Math Instructor The Excel Center - Shadeland Ave. Regional Director GEI Corporate


Director The Excel Center - Muncie Lead Coach The Excel Center - West Regional Director The Excel Center - GEI Corporate

Enrollment, Records and Compliance Coordinator GEI Corporate

Dan Scott

Director, Corporate Impact and Analytics GEI Corporate

Angela Sliger

Manager, Office Administration The Excel Center - Lafayette

Daniel Stevens

Chief of School Operations GEI Corporate

Erica Tormoehlen

Manager, Accounts Payable GEI Corporate

James Traylor

Coach The Excel Center - Lafayette

Marita Washington

Manager, Office Administration The Excel Center - Meadows

Kevin Wiley

Math Instructor The Excel Center - Michigan St.

Join our education team! Visit for current job openings.


Goodwill’s Unique Education Model Gains National Traction

ince The Excel Center launched in Indiana in 2010, this first-of-its-kind education model has helped 6,480 central and southern Indiana adults earn their high school diploma and more than 7,000 industryrecognized job certifications, significantly expanding their career opportunities. This success has not gone unnoticed, with Goodwill affiliates across the country expressing an interest in opening their own Excel Center locations. In a recent ground-breaking ceremony, Goodwill of Central & Northern Arizona announced the first Excel Center in the state of Arizona. “​Arizonans who are past the eligible age to attend high school and never got a diploma should have all the same opportunities to pursue the career of their choosing,” said Arizona Governor Doug Ducey at the groundbreaking. “This brick-and-mortar, tuition-free academy designed to help adult learners get their high school diploma will only accelerate Arizona’s skilled workforce.” Late last year, the state of Kentucky allotted $1 million in funding to bring The Excel Center to Louisville. The facility, operated by Goodwill Industries of Kentucky, is expected to open in late 2022. In addition, The Annie E.

Casey Foundation awarded Goodwill Education Initiatives $175,000 to expand The Excel Center in the southern U.S. "It's just amazing to me to be able to watch this come to fruition and think about the opportunities that are going to be created right here in Kentucky," said Kentucky Lieutenant Governor Jacqueline Coleman. "For people who have worked so hard and need a little bit of luck and a little bit of help, we can be here to provide that for them." The Excel Center also has locations in Arkansas, northern Indiana, Missouri, Tennessee and Washington D.C., with several more sites planned in these and other states. There are currently more than 30 schools across the network, with the strategic goal of growing to 85 schools by 2030. “The national interest in The Excel Center is proof that this unique education model is filling a need for adults who otherwise would have few options, if any, to earn a high school diploma,” said Kent Kramer, president and CEO at Goodwill of Central & Southern Indiana. “We’re now focused on expanding this model to as many adults as possible, knowing that we’re providing a critical service and lasting impact to these individuals, their families and communities.”


HEALTH Nurse-Family Partnership

5,841 Moms served since 2011


Nurse-Family Partnership babies born since 2011


Goodwill NFP clients earned a diploma or increased their education in 2021

Serving Moms and Babies


he first two pillars of Goodwill’s mission – employment and education – are reactive in nature. Many of the people we serve are adults with real-life experiences who are trying to carve a new path for themselves within the constraints of adulthood. The third pillar of our mission, health, is proactive. The goal is to reach families before their children are born by providing them with the resources and information they need to raise healthy, confident kids, who are prepared to achieve success in childhood and beyond.

Infant mortality in Indiana remains one of the highest in the country, with 6.6 deaths per 1,000 live births. The increase over 2019 is attributed entirely to an increase in Black infant mortality, illustrating how racial disparities continue to plague our health care system. Goodwill’s Nurse-Family Partnership is a program that pairs first-time mothers with a registered nurse from pregnancy through their child’s second birthday. One-third of the women served by Goodwill’s NFP identify as Black, indigenous or a person of color. The program supports the Indiana State Department of Health’s campaign to reduce infant death, provide prenatal care and teach parents about smoking cessation, breastfeeding, safe sleep and more. ANNUAL REPORT 2021-22 | 27


Finding Strength in Adversity

umou Samake was born in Africa but lived in Paris, where she received a degree in social work prior to immigrating to the United States with her husband in 2016. Shortly after arriving, she learned she was pregnant. When she enrolled in Goodwill’s Nurse-Family Partnership (NFP) program, she was taking English classes to overcome her language barrier. She was also employed at a retail store as she worked toward earning certifications that would allow her to do what she is most passionate about: helping others succeed. “When I came to the U.S., I had no family here and very little support,” Oumou said. “It’s not easy to start over in a new country where you don’t speak the language. I want to help


others who are facing the same challenges I did.” While pregnant, Oumou’s husband became physically and emotionally abusive, often threatening her with deportation. “I was terrified and worried for myself and my unborn baby,” Oumou said. Oumou and her daughter, Hawa, temporarily moved in with a friend until Prevail Inc., a social services organization in Noblesville, helped her secure her own apartment. Along with her NFP Nurse, Oumou explored quality child care options and enrolled Hawa in Early Head Start, which allowed Oumou to focus on her educational goals. Through Goodwill’s in-house job placement program, TalentSource™, she was also connected to a job at

the John H. Boner Community Center. In her current role, Oumou advocates and helps local residents find resources by interviewing them to determine the nature and degree of their needs and assists with eligibility and benefits in collaboration with federal agencies and partner institutions. In summer 2021, Oumou’s journey came full circle when she earned a Doula Certification, which allows her to serve birthing people in her community. She also earned her Master of Business Administration. “Audrey, my NFP Nurse, was an angel sent by the gods,” Oumou said. “My story is all about Goodwill. None of this would be possible without them.” To learn about Goodwill’s NurseFamily Partnership program, visit


Program Highlights • Serves 29 counties in central and southern Indiana. • 90% of NFP-enrolled babies in Indiana are born full term. • To date, the program has ensured the best start for almost 4,000 babies.

Goodwill Nurses Administer


COVID-19 Vaccines

ccording to the Centers for Disease Control and local health experts, the COVID-19 vaccine is the best protection against the coronavirus and can help keep our community safe. In 2021, Goodwill of Central & Southern Indiana partnered with the Indiana State Department of Health to provide mobile COVID-19 vaccine clinics to the public at many of our sites, including all 15 Excel Center campuses and Indianapolis Metropolitan High School. Goodwill’s Nurse-Family Partnership team volunteered to be onsite at each mobile clinic to help administer vaccines, allowing hundreds of Hoosiers to receive a vaccine.

Celebrating 10 Years of Nurse-Family Partnership


ince its implementation in 2011, Goodwill’s NFP has served nearly 6,000 at-risk families in central and southern Indiana. At the onset of the pandemic, NFP Nurses began using telehealth technology and other digital tools to continue providing high-quality services to clients while ensuring the health and safety of moms and their babies. “Research indicates that in efforts to address problems like poverty, low education levels, and more, the greatest long-term benefits will come from providing the very best start for children,” said president and CEO of Goodwill of Central and Southern Indiana,

Kent Kramer. “Goodwill's Nurse-Family Partnership is working to break those cycles and reduce the infant mortality rate in our state by supporting mothers and families across central and southern Indiana.” To qualify for Goodwill’s Nurse-Family Partnership, participants must be a first-time mother, less than seven months pregnant and eligible for federal and state assistance programs. "I was emotionally and physically exhausted, but my nurse was very supportive,” said Tenera Lloyd, a recent Goodwill Nurse-Family Partnership graduate. “It changed my life.” To refer someone to Goodwill’s Nurse-Family Partnership, contact or call 317.524.3999.


LEADERSHIP & FINANCIALS Goodwill of Central & Southern Indiana, Inc. GW Commercial Services, Inc. | Goodwill Education Initiatives, Inc. Goodwill Foundation of Central & Southern Indiana, Inc.

ANNUAL REPORT 2021-22 | 31

2021 SUMMARY FINANCIAL STATEMENTS Goodwill of Central & Southern Indiana, Inc. | GW Commercial Services, Inc. | Goodwill Education Initiatives, Inc. | Goodwill Foundation of Central & Southern Indiana, Inc.

BALANCE SHEET - Goodwill Consolidated January 1, 2022 | Dollars in Thousands ASSETS Cash


Accounts Payable & Accrued Liabilities


Accounts Receivable


Bonds & Notes Payable



Other Liabilities


Land, Buildings & Equipment, Net


Investments Held


Total Liabilities


Investment in Workforce Housing Affiliate


Other Assets


Total Assets







INCOME STATEMENT - Goodwill Consolidated For the Year Ended January 1, 2021 | Dollars in Thousands REVENUES

Retail Sales Commercial Services Mission Services Education Services Community Support Other Total Revenues


$124,846 19,487 7,936 36,941 26,888 5,618 $216,098

Program Expenses General & Administrative Fundraising Total Expenses Operating Income Investment return, net Gain on Paycheck Protection Program Debt Forgiveness Gain on Disposal of Property and Equipment Other

$170,846 12,476 823 $184,145 $31,953 $8,807




5,000 (57) 733

Sources of Revenue Retail Sales Education Services Community Support Commercial Services Mission Services

57.8% 17.1% 12.4% 9.0% 3.7%

Expenses Program Expenses General & Admin Fundraising

92.8% 6.8% 0.4%


Lists reflect active board members and officers as of December 31, 2021.

Goodwill of Central & Southern Indiana, Inc. GW Commercial Services, Inc. Board of Directors Don Palmer, Chair Mark Denien, Vice-Chair Kent A. Kramer, President Daniel J. Riley, Secretary/ Treasurer Elaine E. Bedel Brittany Blau Peggy Boehm J. Scott Enright Mark Graham Jeffrey A. Harrison Michelle Mahaffey Michael O’Connor Mandy Parris Jasmin Shaheed-Young Anthony Warren Jean Wojtowicz Darell E. (Gene) Zink Ex-Officio Directors Andrew Morris Jay Oliver Honorary Directors C. Perry Griffith, Jr. Susan B. Hetherington Bruce M. Jacobson Thomas A. King Owen B. Melton, Jr. James T. Morris Thomas H. Sams Maribeth Smith Fred C. Tucker, III

Goodwill Education Initiatives, Inc. Board of Directors Jay Oliver, Chair Doris L. Pryor, Vice Chair Jill Kramer, Secretary Gita Baker Claudia Cummings Tiffany Fletcher C. Perry Griffith, Jr. Joshua Shelton Shayla Webb

President & Ex-Officio Director Kent A. Kramer Honorary Directors Gwen A. Fountain, PhD Fred C. Tucker, III

Goodwill Foundation of Central & Southern Indiana, Inc. Board of Directors Andrew Morris, Chair Karen Glaser, Vice-Chair Kent A. Kramer, President Daniel J. Riley, Secretary/ Treasurer Chris Bean Craig Caldwell Matt B. Carter Patricia Castaneda Chris Cockerham Keith Faller Gwen A. Fountain, PhD Otto N. Frenzel, IV Mark Graham Dawn Griffin C. Perry Griffith, III Robert Herzog Elizabeth Hilbrich Perry Hines John F. Hirschman Matt Howard Kelley Jacobsen Thomas A. King Renee Madison Rob Martinson William K. McGowan, Jr. Ralph Meyer Andrea Neely Dewand Neely Laura Pickett Steven C. Robinson Anne Shane Lily Smith Tony Snider Jason Spilbeler Eric Stolberg Fred C. Tucker, III W. Michael Wells Drew White Ex-Officio Directors Don Palmer

Making a Difference Launched in 2014, the Goodwill Young Leaders is an advisory board of young professionals who are committed to promoting Goodwill’s mission to change lives every day. The objective of the board is to build future philanthropic leaders at Goodwill. They impact the mission through direct volunteer service, philanthropic giving and the facilitation of new relationships. Since its founding, the group has raised $126,000 to support some of the most vulnerable members of our community. “The goal of Goodwill Young Leaders is to advocate for Goodwill’s mission, especially among our peers, by encouraging financial donations and illustrating the impact Goodwill has in the community,” said Joshua Moore, chair of the Goodwill Young Leaders Board. One of the group’s most significant initiatives is its annual Mission Impact Grant, which awards a program at Goodwill with $10,000 to fund mission needs. These grants have supported financial literacy incentives, laptops for Goodwill’s Senior Community Service Employment Program and a legal expungement program. Most recently, the grant supported a program that hired and trained doulas to help with childbirth. Doulas reduce the number of c-sections and help moms and babies realize better health outcomes. Goodwill Young Leaders perform mock interviews with students at Goodwill’s schools to help prepare them for their post-high school careers and organize other volunteer opportunities, like their new Adopt-A-Store initiative, which matches Young Leaders with a Goodwill retail store to promote volunteerism and employee recognition, and provides support to front-line workers. “Part of what attracted me to the Goodwill Young Leaders was Goodwill’s ability to achieve significant impact by helping people in our community become more self-sufficient,” Joshua said.

To connect with the Goodwill Young Leaders, contact:

Board Chairs’ Message Mark Denien, Chair Goodwill of Central & Southern Indiana


s the stories throughout this Annual Report illustrate, we have much to be grateful for and enthusiastic about. Despite challenges with labor and inflation, last year was a record-breaking year for Goodwill, not only in terms of revenue, but also in terms of both goods and financial donations received. The Goodwill Foundation of Central & Southern Indiana celebrated its 50th birthday by recording its best year yet, with both individual and institutional donors showing that they see Goodwill as a wise and safe investment for their charitable giving. With community partners who are as dedicated to the mission of changing lives as we are, there’s no doubt that we are equipped to not only meet but also exceed the promise of our mission.

Doris Pryor, Chair Goodwill Education Initiatives

This growth makes it possible for Goodwill to continue delivering critical services to the most vulnerable Hoosiers in our communities, ensuring they have the resources they need to weather these broader economic challenges, resulting in significant impact and laudable outcomes. Reimagining the future of work, Goodwill’s new three-year Strategic Plan enables us to evolve and prepare for the challenges we see on the horizon. One such challenge is the need for a more diverse, equitable and inclusive work environment, and we’re proud to see Goodwill’s leaders making significant strides on this front.

Thanks to your dedication to supporting the people in our community, we are positioned to grow and expand our mission to more Hoosiers than ever before! Andrew Morris, Chair

Goodwill Foundation of Central & Southern Indiana


THANK YOU 2021 DONORS We are extremely grateful to the following donors who support Goodwill and the people we serve. Your gifts uplift our community and change lives everyday.**

*deceased **Every effort has been made to ensure the accuracy of this donor list, representing gifts received from January 1, 2021 - December 31, 2021. Should you have a question or correction, please let us know by contacting Cindy Tow, Director of Individual Giving, at



Anonymous American Rescue Plan: Floyd County Annie E. Casey Foundation Anthem, Inc. AT&T Indiana Barbara Ballard Eric and Elaine Bedel Robert and Terry Bowen CareSource Management Services LLC Caterpillar Foundation Charter School Growth Fund Columbus Regional Health Foundation Community Health Network Duke Energy Foundation Betsy Dustman* Early Learning Indiana Eli Lilly & Company Foundation EmployIndy Family and Social Services Administration (FSSA) Ann and Robert Ferrell Heritage Fund Indiana Department of Education Indiana State Department of Health Lab for Economic Opportunity at University of Notre Dame Lilly Endowment, Inc. Lumina Foundation for Education Lutheran Child & Family Services Metro United Way Alan and Sally Mills Nina Mason Pulliam Charitable Trust Old National Bank Foundation Opus Foundation The Peterson Company, LLC Ruth Lilly Philanthropic Foundation Anne and David Shane Sullivan Commercial United Way of Central Indiana Western Governors University (WGU) Elizabeth Wiese* Wilson Sheehan Foundation

Anonymous Mal* and Connie Applegate Abby and Christopher Bean Eleanor F. Bookwalter Jack and Marcia Brown* Mark and Molly Denien J. Scott and Lisa Enright Tod Francis and Bonnie Matlock William and Kim French Otto N. Frenzel, IV GDI Construction Corporation Gannett National Shared Service Center Marianne Glick and Michael Woods Michael and pegg Kennedy Kent and Jamei Kramer Kyle and Sally Lanham J. Mark and Kate Mutz Nicholas H. Noyes, Jr. Memorial Foundation, Inc. Richard and Jamie Schulte Gene and Mary Ann Zink

$7,500-$9,999 Jon and Julia Birge Karen and Joe Glaser James Kincannon

$5,000-$7,499 Anonymous (2) Ameriprise Financial Gary and Sally Baxter Mary Behe Bowen Family Foundation, Inc. Central Indiana Community Foundation Corsi Realty LLC J. Scott and Lorraine Davison DeHayes Family Foundation, Inc. William and Edie Enright Eugene and Marilyn Glick Family Foundation Drs. Jim and Gwen Fountain

2021 DONOR LIST - CONTINUED Darrell and Michelle Frye Fred and Alice Hecker Jewish Federation of Greater Indianapolis, Inc. Fritz and Kathleen Kauffman Gary and Marie Koenig Wendy and Philip Larman Jim and Jane McClelland Andrew and Jennifer Morris William and Carolyn Neale Don and Carolyn Palmer Aaron and Mandy Parris Cassandra Porter Randall and Mary Rogers Mike and Sue Smith Family Fund Susanne and Jack Sogard Eric and Elizabeth Stolberg Mr. Fred C. Tucker, III United Healthcare United Way of Delaware County

$2,500-$4,999 Balcon Enterprises, Inc. BKD CPAs & Advisors, LLP Craig and Diana Caldwell


Matthew and Leslie Carter Keith and Sarah Faller Mark and Susan Graham Dawn Griffin C. Perry Griffith, Jr. and Michelle Griffith Earl B. Harris* John and Leigh Ann Hirschman Matthew and Betsy Howard Jim and Rachelle Humphrey Kelley and Eric Jacobsen Robert and Troy Kassing Rob and Cory Martinson McCaw Family Foundation Ralph and Connie Meyer Jay and Leanne Oliver Richard and Elizabeth Pilnik Doris and Johnny Pryor Daniel and Lisa Riley N. Clay and Amy Robbins Jeffrey A. Small Lily Smith and Leonid Sirotkin Tony and Amy Snider Jason Spilbeler James R. Tuerk Young & Laramore

$1,000-$2,499 Anonymous (3) Wilton Aebersold Lisa Allen Michael and Amy Alley Dan and Kate Appel Kenneth Appel Sherri Auckley Nancy Ayres Theodore and Peggy Boehm Mark and Katy Bradford Daniel and Kathryn Cantor Patricia Castaneda and Carlos Sosa Janet R. Clark Lance Cline and Sue Nonweiler Chris Cockerham John and Peggy Cody Shane A. Cody Patrick T. Cody Cody Family LLC Lisa Crane Ivan and Joy Cropper Dennis Cuffel and LeeAnne Nazer Claudia Cummings Betsy Delgado

Alan and Jaclyn Dowd Stephen R. Dunlop Rachel Cline Eble and Nicholas Eble Lori Efroymson-Aguilera and Sergio Aguilera Envista LLC Mac Fehsenfeld Kenneth A. File Gregory & Appel Inc. C. Perry Griffith, III Jeffrey and Celia Harrison Helluva Container Robert Herzog Perry G. Hines Sue S. Hirschman Richard and Wendy Horn Douglas E. Huff Stephanie Hunt Huntington National Bank Indianapolis Foundation, a CICF affiliate J.P. Morgan Charitable Giving Fund Nancy Kincannon Stephen and Alma Lathrop April Long Jay C. Lytle Michelle Mahaffey Kathryn McGary Zaida Monell Joshua Moore and Emily Shrock James and Jackie Morris Andrea Neely Dewand Neely Evan and Susan Noyes Michael and Anne O'Connor Benjamin Pecar and Leslie Thompson Joel Pemberton Jack B. Pence Laura and Jon Pickett PNC Institutional Asset Management Edward and Sara Pollack Rotary Foundation of Indianapolis Dr. Richard Scales and Christine Scales Roger and Barbara Schmenner Daniel and Megan Scott Eric and Marcia Servaas Jasmin Shaheed-Young and Ahmed Young Dr. Francis Sheski William and Brenda Shrewsberry Melvin and Bren Simon Charitable Foundation Suick Family Foundation T.RowePrice ANNUAL REPORT 2020-21 | 37

2021 DONOR LIST - CONTINUED Mary Ann Thiel John and Deborah Thornburgh Abby VanDerHeyden Anthony and Detra Warren Michael and Susan Wells Guy Westermeyer Drew White Oscar Winski (Storage Facilities) Wood-Mizer Products, Inc. Jean Wojtowicz and John von Arx

$500-$999 Anonymous Deanna Addison Dr. John E. Albrecht Michelle Ashley Gita and Nick Baker James W. Beatty Bessemer Trust Company Brittany Blau Andy and Jan Brown The Cleveland Family Foundation Natalie Cline and Phil Schlanger Robert Coneybeer Tom and Margaret Denari Details & Associates, LLC David and Joceline Evans Alexis and John Fisk Diane and Martin Friedman Kristine Green Lynn Greggs Hancock County Community Foundation JRK Consulting, LLC and Jill Kramer Thomas and Verletta King Paul and Martha Knapp Cody Lents Stephen and Audrey Marmon Michael and Margaret McCormick Steven McNeil Morgridge Family Foundation A.J. Morris Joshua and Margaret Phelps Timothy Plummer Karen Porter Anant and V. Ramdas Amelia Renshaw Jean and Lamar Richcreek The Saltsburg Fund William and Carol Stephan Daniel Stevens Sarah Thomas and Bobby Thomas Trenae Thomas 38

Trilogy Foundation United Way of Monroe County Kevin Wise Shawn Wolfgram YPO Indiana Gold Chapter David Ziegler

$250-$499 David and Mary Allen Arland Communications, Inc Lynn Baldwin Jacob Barrett John and Jane Beekman Donald and Carla Bennett Marilynn Berry-Stamm David and Penny Bodenhamer Donny Brown Christopher and Bettie Caldwell Christian Church Foundation, Inc. Tracy Cox David and Ellen Crabb Amanda Davila Anne Davis Eliese Davis Concepcion De Castro Fred and Joan Dennerline Steven Dillon Thomas and Nancy Dinwiddie Nancy and Berkley Duck Elliott Company of Indianapolis, Inc. Katherine Finch Jim and Gracia Floyd Genevieve and Ryan Gardner Mark Gastineau Beth Gentry Lisa Gianakos Michael Glaser Dr. Larry Greenbaum and Cassia Margolis Calvin Harden Carol Henderson Brian Henning Sandra Henselmeier Funk Julianne A. Hipskind Clinton Johnson Stephen and Susan Kraabel Jeffrey and Diana Larson Nicholas Lawrence Gloria Long Catherine Lowe Charles Lunsford Billy and Renee McKee

Tarryn Montgomery Lawrence and Mary Moore Sara Morris New Horizons Church, Inc Northwestern Mutual Investment Services, LLC Carolyn Nossett Khalilah Palmer Rachel Patten Robert Powers Steven and Jane Pratt Milton Pressler Sentta Ralston Kurt Reusze Kiara Richard Dr. Jill E. Robinson Kramer and Raymond Kramer James and Marjorie Root Max and Judy Schumacher Seismic Software Carolyn and Richard Sharp Kayla Sherman Leeanna Short Andrea Short Phil and Charlotte Slaughter Dara and Jim Spicer Frederick and Helen Stehman Cynthia and Christian Sum Michael Trotta Andrea Voisard Frank and Jane Walker Grerayle Walton Shayla Webb Danielle and Robert White Vivian Williams Wilson Kehoe Winingham LLC Mary Cushman Wood

$100-$249 AimHire IT Constance S. Alexander Kevin Banks Alexander Barko Gary Betts John Beyer Judge Cecile Blau Morris and Ellen Bloomer Kristi and Eric Borchardt Victoria Bratcher Richard Brown Nigel Bryant Crystal Buford

Dr. Mary Busch Joseph Calderon Lori Caldwell Matthew and Monica Cambridge Brittany Cardona Andrew and Shirley Carr Josephine Carson CDH Ventures LLC Kishorkumar Chapatwala Kathy Clark Wanda Clay-Petty John and Alissa Cohoat John Coker Jo Coleman Kelly Connell Cynthia Cook Dwight Cooper Covi, Inc James Coyt Lillian and Zach Cardwell Pamela Cummings Karee Cunningham Katherine Custer

John and Patricia Custer DataDelivers (formerly Cogensia) Robin Davis Kris Deckard Margaret Del Re Richard and Sue DiMarchi Sheila Dollaske Nancy and Edward Dunn Douglas Dunn Julia Townsend Dunn and Ted Dunn Beth Ebeling Pamela Edney James and Jacqueline Faris Tiffany Fletcher Robert and Sarah Ford Marilyn Fourman John Gardner Carolyn and Richard Geupel Celeste Gorball Lawrence Grandberry Amanda Grube Tammy Hall Thersea Hall

Jeff and Jeanette Hathaway Darrin Haynes John H. Heiligenstein Jayne Heinrich Ingrid and Markham Hensley Emily Hernandez Larry and Eva Hinnergardt Marilyn Hoffman W. Seymour and Rheta Holt Ryan and Joni Hornaday Rick and Lisa Hurst Nichole Hutchinson IQVIA Nicholas Ison and Whitney Babbitt Beth Jenkins Olive and David Johnson Harold and Sharon Kennedy Carol Kershaw Michael Khalil Karen Kidd Edward Kieffer Courtney Kinkade Dr. and Mrs. Jerry J. Kinzel

ANNUAL REPORT 2020-21 | 39


Thomas and Shellee Klausmeier Joyce and James Kneisley Joshua Kupke Dawn Lewis George and Kim Lewis Mark and Vivian Liechty Tori Lockett Victor Mai Beth and Craig Mann Judith Marich-Doeppers Sherry Matemachani Truman McCarter Bill and Mary McDonald Bruce and Kaye McSpadden Sarah Miller Jason Millet Lloyd and Sheila Milliken Joyce Mitchell Susan and Marvin Mitchell Nancy Morris Taylor Morrison John and Carolyn Mutz Angela Okragly Pat and Dan O'Neill Lakia Osborne Elizabeth Parker 40

Bernard O. Paul Suzanne Piscitello J. Thomas and Jane Ann Porter Allison Price James and Charlotte Price Quintera Quinn Haven Ragland Richard Ramsey Sara Rasmuson Gregory Reynolds L. Richard and Anne Gohman Edward Rickenbach Dr. Robert Rigdon David Roberts Zach Rodenbarger Lindzy Rogers James and Rita Rosensteele Brooke Sawyer Sven and Shannon Schumacher Joan Scott Gene and Joanne Sease Jerrold and Ellen Simon Brian and Carla Smith Robert and Ava Smith John and Barbara Snepp Stella Healthy Vending, LLC

Jack Stohlman James Strickland Elizabeth Stunson Kristopher Subler R. Alexander Swider Michael and Elizabeth Terry Noah Theiring William and Karen Thompson Margaret N. Tinsman Justin Todd Thomas Torri Cindy Tow Marlon Turner Lawrence and Nancy Van Arendonk Robert J. Voss Erica Wade Robert F. Wagner Zach Wagner Clara Walker Velvet Wall Zachary Waninger Marita Washington Pamela Watkins-Pinkleton Donald and Anna Weiser David Westol Angelia White

James and Anna White Jason Wiley Joanna Williams Mary Lou Williams Kent Winingham Jalisa Wolfe Brittany Woods Matthew Yacone Jeri Zawadzki

Under $100 Anonymous (2) Ardella Aikens Christina Amschler Sarrah Arvin Katie Basey Dawn Bass Todd Becht and Michelle Barrett Collin Benson Christopher Berg Robert Bishop Tom and Joanne Black Tracey Blake Robert and Margaret Blome Michelle Bloom Scott Bova Travis Bryant Jessica Burrell Benjamin Burris Paul and Gwen Butler Collion Carroll Anna Carver-Gay Tim Casey Mamtabahen Chapatwala Chapter BC PEO Sisterhood Julia Chrisman Michelle Cissell Evelyn Cleveland Jason and Michelle Cole Taylor Conley S Cox Edward Daly Christopher Davis Joshua Day Jennie Deem Gerald Delavergne Katie Dolan Izibela Donohue Paul and Lisa Dovey Kimberly Dowland Thomas Dowling Simona Dragan

Jacquelyn Duffy Ronald Duffy Mark and Meredith Easley Stephany Eaton Eden United Methodist Women Beth Ellis Jack and Nancy Engledow Stephen and Julia Enkema James and Joan Ferguson Marta Fetterman Coby Fifer Kellie Foster Pablo Frezza Ashley Fritsch Lori Frye Cheryl Gascho Kalab Golden

Michael Gritt Marcia and Elliot Gross Dustin Hale Robert and Kathleen Hall Coyene Halpern Davey Hammer Ashley Hankins Kelly Hannon Andy Hart Wayne Hatt Charla Hayes Linda Heiden Tom Herman Jocelyn Herrington Ramona Hittle Denise Holland Amy Hoover

ANNUAL REPORT 2020-21 | 41

Congratulations to the Indy Met Pumas Boys Basketball Team for their 2021-22 Sectional Win!

Stephanie Horna Sabrina Huls Devin Ingersoll Anita Johnson-Wassick Robert Jones Dawn Justus Marina Kanare Joie and Mary Kipka Carol Kirk Natasha Koopman Ronald and Carolyn Kovener John and Theresa Krakowski Nevena Kukova Ayoola Ladapo-Ogunleye Joshua Parker Lang Brenda Leake David and Lois LeVine Jonathan Lorenzini Wana Lowe Daniel Luca Emma Luedeman Markus Maack James and Mary MacDonald Harold Mailand Shanelle Majors Doreen Makamba Mary Maranga Nichole Mathews Casey McClelland Mark McDonald Jennifer McKinsey Lorelene McLeary Linda McPherson 42

Andrea McVicker John Mehrle Tiffany Moffat Kevin Moore Rebecca Moore Raymond and Elizabeth Morris Analeshia Moss Mount Olive United Methodist Women Angel Munguia Markita Murry Shari Neal Jennifer Neff-Whitlow Anna Neyman April Norman Sally Northcutt David and Zita Nurok Alex Olivares Shannon Parks Patsy Paul Mary Peterson Marcus Phillips Rich Prestholt Courtney Reeves Carolyn Reisert Frances Robinson Alena Roby Jay Rumbach and Leah Seigel Alina San Pedro Christine Schacht Donald Schakel Adrienne Schmid Gene and Beverly Scott Shelley Scott

John Seewer Ann Sharp and Elliott Barger Jennifer Shaw Joshua Shelton Samantha Sherers Jeremiah Shirley Joyce Shortridge Dr. Harold and Mary Smith Zachary Smith Angela Spells James and Phyllis Starks Hayley Stearns Noelle Straub Jeffrey Teepe Jordan Timmons Ethan Tukis Rachel Turbeville Shawnie Turner Lester Wafford Darlene Walker Ethan Walter Kim Waltz Willard Wass Daniel and Karen Watts Joseph Wehlacz Norma Whisman Destiny Whitesell Candace Williams Jorden Williams Lisa Wilson Paul and Margaret Wilson Jennifer Wysong

MEMORIAL/HONOR GIFTS Goodwill would like to recognize those who have made gifts in honor or memory of someone in 2021. We remember and honor the following people and their connections to Goodwill.

In memory of Debbie Barrett

Cody, Heather, Teddie, Chip, Jack, Rob, Ashley, Jason, Andrew, Tom, Garrett, Michael, and Megan

In honor of Jacob Barrett Robert F. Wagner

In memory of Helen K.Barth The Cody Family

In honor of Elaine Bedel Marcia and Elliot Gross

In memory of Betty J. Bowers Coyene Halpern

In honor of Craig Caldwell Christopher and Bettie Caldwell

In memory of Gary Dailey David and Joceline Evans

In memory of Betsy Dustman Ann Sharp and Elliott Barger Eric and Elaine Bedel Robert Coneybeer Douglas Dunn Nancy and Edward Dunn Brian and Mary Kay Ferrell Kenneth A. File Drs. Jim and Gwen Fountain Marilyn Fourman Karen and Joe Glaser Marianne Glick and Michael Woods Tom Herman Sue S. Hirschman Rick and Lisa Hurst

Michael and pegg Kennedy Thomas and Verletta King Kent and Jamei Kramer Harold Mailand Jim and Jane McClelland James and Jackie Morris Nancy Morris John and Carolyn Mutz Georgianne Neal Boyung Pahls Suzanne Piscitello Daniel and Lisa Riley Gene and Beverly Scott Margaret N. Tinsman Julie Townsend Dunn and Ted Dunn James and Anna White

In memory of Jack and Betsy Dustman Richard and Elizabeth Pilnik

In honor of Rachel Cline Eble Lance Cline and Sue Nonweiler

In memory of Orien Wesley Fifer Georgianne Neal

In honor of Ken File

In honor of Jim Humphrey Richard Brown

In memory of Louis and Carolyn Kincannon James Kincannon

In memory of James O. Kneisley Joyce Kneisley

In honor of Kyle Lanham J. Mark and Katherine Mutz

In honor of Marylu Marshall Todd Becht and Michelle Barrett

In honor of Rob Martinson Richard and Jamie Schulte

In honor of Jim McClelland Andrew and Shirley Carr

In memory of Reverend Clarence McConkey N. Clay and Amy Robbins

In memory of Alan McNeil

Scott Bova

Olive and David Johnson Steven McNeil

In honor of Andrew Ganote

In memory of Bert Merrill

Captain Truman McCarter

In honor of Susan Hetherington Michael and pegg Kennedy

In memory of Frank Hirschman Sue S. Hirschman

Coyene Halpern

In memory of Evan L. Noyes Nicholas and Susan Noyes

In memory of Tommy Paul Patsy Paul | 317.524.4313

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