Page 1


2019 // 2020

Annual Report 1

Our What

In 2019, the national unemployment rate for persons with disabilities was

Goodwill changes lives every day by empowering people to increase their independence and reach their potential through education, health and employment.

more than twice that of persons without a disability (7.3% vs. 3.5%).1

460,000 working-age

Our Why

Hoosiers lack a high school diploma.2

After 90 years of experience employing Hoosiers, Goodwill of Central & Southern Indiana identified a few common barriers that often limit one’s job prospects—a disability, criminal history or low educational attainment.

150,000 Hoosiers

have been released from the Indiana Department of Correction since 2010.3

How Your Support Empowers People Mission Programs


employees with barriers or people placed in jobs in 2019




people earned diplomas since 2010

employment services

1 2 3



moms served since 2011

Persons With A Disability: Labor Force Characteristics—2019. U.S. Bureau of Labor Statistics. February 26, 2020. https://www.bls.gov/news.release/pdf/disabl.pdf 2013-2017 American Community Survey 5-Year Estimates. U.S. Census Bureau. 2018. Adult Releases, 2010-2019. Indiana Department of Correction.

Thanks to the help of donors, shoppers and supporters like you, Goodwill exited 2019 having built a solid foundation that is empowering people to change their lives. As we now adjust to the unprecedented challenges of a global pandemic, the importance of our core mission to the communities we serve is clear. The effects of COVID-19 on the economy and jobs in particular has been devastating to the people we serve—many of whom struggled with poverty before the pandemic. With our holistic approach to success, Goodwill is uniquely prepared to serve Hoosiers who are navigating this new reality. One of the best antidotes to poverty is a job, which is why employment is one of the primary pillars of our mission. Of the Hoosiers we directly employed in 2019, nearly 60% had an employment barrier, like a disability, criminal history or limited education. We also focus on professional development and barrier removal, with the goal of helping people expand the opportunities available to them. There are 460,000 workingage Hoosiers who do not have a high school diploma, significantly limiting their job prospects, which is why education is also an important pillar of our mission. Since poverty is often multigenerational, ensuring babies get the best possible start in life is why health is the third pillar of Goodwill’s mission—specifically, maternal-child health. Although Indiana’s infant mortality rate has improved in recent years, it remains one of the highest in the nation, disproportionately impacting poor families.

As you’ll see in the following pages of this Annual Report, people connect with Goodwill in many different ways, but they often end up using multiple supports and services, which is an intentional feature of our social services model. We call these ‘wraparound services,’ and we vigorously support those who are eager to take advantage of these opportunities.

With the help and advocacy of donors, shoppers and supporters like you, Goodwill continues to empower individuals across central and southern Indiana to change their lives, so thanks for all you do.

President's Message

I’m proud of what we’ve been able to achieve together, and once you see how your generosity is supporting people in your community, I think you will be proud too. But challenges remain, and I look forward to joining with you to empower even more people to increase their independence and reach their potential. Gratefully,

Kent A. Kramer President and CEO Goodwill of Central & Southern Indiana






EMPLOYMENT At the core of Goodwill’s mission is the goal to empower people to increase their independence and reach their potential, which is often tied to employment opportunities. Goodwill offers immediate employment to Hoosiers who might otherwise have limited options, along with career and life coaching, job training and placement and more.


employed directly in 2019 — 59% with a barrier like a disability, criminal history or no diploma 4


ANNUAL REPORT 2019 // 2020

When Jesse Hendrickson first walked into Goodwill for his court-ordered community service in 2016, he was homeless and recovering from a decade-long drug addiction that had isolated him from his family. “I was prescribed narcotics to deal with the pain I experienced from recurring kidney stones,” Jesse explained. “I became addicted and developed a tolerance, eventually moving on to heroin.” Jesse was arrested 24 times, spending most of his adult life incarcerated. After becoming a danger to his family, his parents asked him to leave their home. “I have great parents. My problems were the result of choices I made,” Jesse emphasized. “I received a wake-up call when I overdosed while driving my car and nearly died. I was arrested soon after.”

He credits the community service at Goodwill, in part, for keeping him busy as he struggled to abstain from drugs, but he mostly credits his wife, Aubrey Kidd, whom he met at Goodwill. Jesse did such a great job volunteering that he was quickly hired and immediately moved up the ranks. He was promoted to Site Leader in 2018, just two-and-ahalf years after he first walked into Goodwill. “Jesse took a store that was underperforming and completely turned it around,” said Jared Rains, Regional Director at Goodwill. “He’s also intentional about extending opportunities to other people with barriers.” Jesse recently celebrated four years of sobriety and the birth of his second child. The couple is enrolled in Goodwill’s

Nurse-Family Partnership® program, which paired them with a nurse home visitor who has been working with them for more than two years. Jesse has also repaired his relationship with his parents, who are excited to be grandparents again.

“I went from nothing to having a beautiful family and a roof over my head, and it is because of the amazing people at Goodwill,” Jesse said. “I will never give up again because of the chance Goodwill gave me.”







Photo of Pete Yonkman or Cook Medical Exterior

Expanding Mission Services in Bloomington In summer 2019, Goodwill Commercial Services, which provides contract manufacturing and packaging solutions, opened its second production facility, in Bloomington. The facility currently employs 28 people— 89% of whom have an employment barrier, like a disability, criminal history or lack of a high school diploma—with plans to add another 15 jobs over the next 12 months. The facility’s first customer was Bloomingtonbased Cook Medical, a leading


job placements by Goodwill in 2019 6

medical device manufacturer that employs more than 12,000 people worldwide. “It gives us an asset other communities don’t have,” said Pete Yonkman, President of Cook Medical. “It’s good business that’s good for the community.” In addition to jobs, the new facility offers Goodwill’s New Beginnings, a re-entry program for Hoosiers who were recently incarcerated. The 6-month program, which continues to be

offered in Indianapolis as well, focuses on the development of technical and soft skills through a paid internship. Participants work 40 hours a week and are taught supplementary skills, including budgeting, credit management and more. Once equipped with the skills needed to build a steady employment history, individuals are hired full-time at Goodwill or offered assistance to acquire employment elsewhere.

“Having people there who motivate you, believe in you and lift you up when you stumble is the most valuable part of the program.” — Christopher Holifield, a New Beginnings graduate.

ANNUAL REPORT 2019 // 2020

Supporting Communities Through Strong Partnerships In summer 2019, Goodwill’s Excel Center® partnered with Tom Wood and Ford Motor Company to implement an Automotive Service Excellence (ASE) certification program at our Shadeland and University Heights locations. Tom Woods’ sponsorship of The Excel Center provides students with access to the curriculum at no cost; in return, Tom Wood has access to a pipeline of qualified service technicians—each with a path to a well-paying career. There are currently three students who have completed the ASE certification program and been hired as service technicians at Tom Wood, including Isaac Perez, who is now working on heavy duty

diesel trucks and learning a new specialty under the mentorship of a senior Ford Certified Master Technician. Isaac plans to continue his career at Tom Wood with the goal of eventually earning the Ford Master Technician Certification. "If it wasn't for the partnership between Goodwill and Tom Wood, I wouldn't be here today, in a job that I enjoy,” Isaac said. Overall, Tom Wood has hired 11 people through Goodwill into a variety of positions. If your company is interested in partnering with Goodwill, contact Kris Deckard at kdeckard@goodwillindy.org or 317.524.4297.

New Store Openings

Riverview Apartments Now Leasing

In fall 2019, Goodwill opened its first retail outlet in southern Indiana at 1212 Applegate Lane in Clarksville and its second retail store in New Albany at 3400 Grant Line Road. These new stores are part of Goodwill’s commitment to grow its southern Indiana business and employment opportunities following the 2017 merger of the formerly separate Clarksville-based and Indianapolis-based Goodwill agencies.

Riverview Apartments, a brand new workforce housing development along the White River overlooking the Indianapolis skyline, is now leasing to middleincome earners in the $33,600$67,200 range, with rents below

the downtown average. Goodwill is proud to have partnered with Strategic Capital Partners to bring this first-of-its-kind workforce housing development to Indianapolis. Learn more: homeisriverview.com







EDUCATION After decades of experience providing employment and job services, Goodwill realized that the lack of a high school diploma presents a significant barrier to hundreds of thousands of Hoosiers striving to reach their potential. The poverty rate for people without a diploma is nearly twice that of people who graduate from high school.


diplomas earned since 2010



Goodwill Pioneers New Education Model In 2004, we opened our first charter high school for traditional-age students, quickly learning that students faced their own unique set of challenges. Today, Indianapolis Metropolitan High School is a bestfit school for students experiencing circumstances that may present a barrier to education, including teen pregnancy or parenting, homelessness, involvement with the foster care or criminal justice system and more. Educating up to 270 traditional-age students, Indy

Met places an emphasis on ensuring students enroll in college or enter into a career that offers a higher wage post-graduation.

Graduation rates at Indy Met have never been higher, with 83% earning a diploma last school year.

ANNUAL REPORT 2019 // 2020

Children’s Learning Center by Goodwill Gets an Upgrade

Empowering Young People Indianapolis Metropolitan High School’s unique model was made to support students like Zoey Lewis. Zoey lived with relatives in both West Virginia and Ohio before moving to Indianapolis to live with her older sister. Zoey had already attended two high schools when she enrolled as a sophomore at Indy Met. She has since thrived in all of her academic and extracurricular activities.

“What I like about Indy Met is it’s small, which allows you to connect with your teachers and learn more,“ Zoey said. Zoey helped found Puma Sips, a student-run cafe at Indy Met,

Located in Clarksville, Children’s Learning Center by Goodwill is a nationally accredited child care provider that serves children ages 6 weeks to 5 years old. The school’s playground recently received an upgrade, thanks to a grant funded by the Goodwill Foundation of Central & Southern Indiana. These outdoor activities provide meaningful learning experiences and robust opportunities for unstructured play and social interaction.

where she is now the CEO. She is also captain of the girls’ volleyball, basketball and track teams and a member of the student council. Viewed as a role model by her peers, Zoey enjoys tutoring and helping others succeed. “I know how it is to struggle with school work, and sometimes it’s easier for students to ask a peer they trust for help rather than a teacher,” Zoey said. She received a full scholarship to Indiana University where she will study criminal justice. She also plans to go to law school, with the goal of one day becoming a judge. “I want to be a lawyer so that I’m able to make changes from inside of the criminal justice system,” Zoey said. 9






Photo of Jacob Barrett

A Leader in Adult Education There are 460,000 working-age Hoosiers who lack a high school diploma. Prior to The Excel Center, Goodwill’s free high school for adults, there were few options for people like Jacob Barrett who wanted to earn one. While attending the Indiana School for the Blind and Visually Impaired, Jacob pursued a life skills path that focused on achieving independence and earned a Certificate of Completion. In addition to his visual impairment, Jacob is completely deaf, requiring double-cochlear implants to hear. He is also on the autism spectrum, but he dreamed of earning a high school diploma. “I knew I would have more job opportunities with a diploma,” Jacob said. 10

He also knew he needed additional support to be successful, which is why he was one of the first students to enroll at The Excel Center when the Shelbyville location opened in 2016. He learned about the school through his job at the local Goodwill retail store. “I was working and heard an advertisement for The Excel Center over the store’s speaker,” Jacob said. He continued to work part-time at Goodwill during the day and served as a representative of the Boys and Girls Club as well as the Special Olympics. The Excel Center’s flexible schedule allowed him to attend classes in the evening. His biggest hurdle was the end-ofcourse assessment for math. Jacob persisted, passing the exam on his fourth attempt.

According to the National Federation of The Blind, only 31% of adults in the United States with visual impairments have attained a high school diploma or GED. In 2018, Jacob became one of them, by earning a high school diploma— overcoming numerous challenges to do so. In addition, he earned an IT Fundamentals certification and is now pursuing a CompTIA A+ certification at Ivy Tech. He has also been promoted to full-time at Goodwill.

“I never imagined I would go to college; now I’m thinking about a career as an IT Support Specialist,” Jacob said.

ANNUAL REPORT 2019 // 2020

Photo of Jacob Barrett

The Excel Center Celebrates Its 10th Anniversary In 2019, The Excel Center celebrated its 10th anniversary. The school currently serves 4,200 students across 15 locations—from Lafayette to Clarksville—with our most recent opening in Bloomington in July 2019. We have three more locations planned for Columbus, Marion and

another in Marion County. The school recently received a grant from the Lumina Foundation to aid in the national expansion of its unique education model. There are currently 31 Excel Center locations in five states and Washington, D.C., with more in the planning phases.


of Excel Center graduates earn college credit or a job certification 11






HEALTH Some barriers that emerge later in life, including a limited education or criminal history, can be traced to an individual’s childhood—even as far back as the womb. For example, prenatal tobacco exposure increases the risk of preterm delivery, low birth-weight, behavioral issues and adolescent crime. In addition, preterm delivery and low birth-weight are the leading contributors to infant mortality, a health metric that Indiana ranks among the worst in the nation on. Goodwill’s Nurse-Family Partnership pairs firsttime, low-income moms with a registered nurse who makes regular home visits, teaching families about the habits of a healthy pregnancy and early childhood development.




women served

quit/reduced tobacco use

since 2011

prior to their babies’ birth

ANNUAL REPORT 2019 // 2020

Support for Moms and Babies When Cieara Jake first connected with Goodwill’s Nurse-Family Partnership program, she was struggling with a number of challenges. “My depression and anxiety preceded my pregnancy, but being in an abusive relationship made it even worse,” Cieara said. She was not taking her prescribed medications because she was afraid it could harm her baby. “One of the first things we discussed was the importance of Cieara’s own health—including her mental health—to the health of her baby,” explained Donya Jackson, a Registered Nurse and Cieara’s Nurse Home Visitor. “I encouraged her to take her medications.” When Cieara filed for divorce from her husband and moved back in with her parents, her life began to change for the better. Donya helped her secure high-quality child care

for her daughter Laila and referred her to a domestic violence program where she met other women that she could relate to.

“I loved meeting with my nurse,” Cieara said. “She was very supportive, knowledgeable and resourceful.” In addition to completing her bachelor’s degree in general studies, Cieara graduated from NurseFamily Partnership in January 2019, when Laila turned two years old. Through the help of Habitat for Humanity, Cieara and Laila moved into their own home in July 2019. “Having Donya at the most vulnerable and dark times of my life was such a blessing to me and my daughter,” Cieara said.

New Indiana Program Supports Nurse-Family Partnership In May 2019, Governor Eric Holcomb visited Goodwill’s NurseFamily Partnership to sign a bill that created a state perinatal navigator program, which connects expecting moms with maternal-child health programs like Nurse-Family Partnership. The new state program supports Holcomb’s goal to improve Indiana’s infant mortality rate from the worst in the midwest to the best by 2024. For the first time in six years, Indiana’s infant mortality rate recently dropped from 7.3 to 6.8 (deaths per 1,000 live births).








Goodwill Consolidated Dollars in Thousands

December 28, 2019

Goodwill of Central & Southern Indiana, Inc. GW Commercial Services, Inc. Goodwill Education Initiatives, Inc.

ASSETS $7,783



Accounts Receivable

Goodwill Foundation of Central and Southern Indiana, Inc.


Inventories Land, Buildings & Equipment, Net


Investments Held


Investment in Workforce Housing Affiliate


Other Assets


Total Assets


LIABILITIES Accounts Payable & Accrued Liabilities

$13,652 11,020

Bonds & Notes Payable


Total Liabilities NET ASSETS




Sources of Revenue Retail Sales 61.2% Commercial Services 9%


Goodwill Consolidated

For the Year Ended December 28, 2019

Dollars in Thousands


Commercial Services


Mission Services


Education Services


Community Support




Total Revenues

Education Services 20.4% Community Support 2%

REVENUES Retail Sales — New & Used Goods

Mission Services 6.4%

Other 1%


EXPENSES Program Expenses General & Administrative Fundraising Total Expenses

19,100 693 $164,786







711 9,529

Expenses Program Expenses 88% General & Administrative 11.6% Fundraising .4%

ANNUAL REPORT 2019 // 2020


Lists reflect active board members and officers as of December 31, 2019. Goodwill of Central & Southern Indiana, Inc.

Goodwill Education Initiatives, Inc.

GW Commercial Services, Inc.

Board of Directors Claudia Cummings, Chair Jay Oliver, Vice Chair Doris Pryor, Secretary Marianne Glick C. Perry Griffith, Jr. Richard Horn Jill Kramer Shayla Pulliam

Board of Directors Don Palmer, Chair Dan Sink, Vice Chair Kent A. Kramer, President Daniel J. Riley, Secretary/Treasurer Elaine E. Bedel Brittany Blau Peggy Boehm Mark Denien J. Scott Enright Marianne Glick Mark Graham Jeffrey A. Harrison Michael O’Connor Jasmin Shaheed-Young Anthony Warren Jean Wojtowicz Darell E. Zink Ex-Officio Directors Matt B. Carter Claudia Cummings Honorary Directors C. Perry Griffith, Jr. Susan B. Hetherington Bruce M. Jacobson Thomas A. King Owen B. Melton, Jr. James T. Morris Thomas H. Sams Maribeth Smith Fred C. Tucker, III

President & Ex-Officio Director Kent A. Kramer Honorary Directors Gwen A. Fountain, Ph.D. Fred C. Tucker, III Goodwill Foundation of Central & Southern Indiana, Inc. Board of Directors Matt B. Carter, Chair Andrew Morris, Vice Chair Kent A. Kramer, President Daniel J. Riley, Secretary/Treasurer Chris Bean Jonathan L. Birge Craig Caldwell Chris Cockerham Betsy Dustman Keith Faller Gwen A. Fountain, PhD Otto N. Frenzel, IV Karen Glaser Mark Graham Dawn Griffin C. Perry Griffith, Jr. C. Perry Griffith, III Elizabeth Hilbrich Perry Hines

John F. Hirschman Matt Howard Thomas A. King Renee Madison Rob Martinson William K. McGowan, Jr. Ralph Meyer Dewand Neely Laura Pickett Steven C. Robinson Anne Shane Bill Shrewsberry Lily Smith Tony Snider Susie Sogard Fred C. Tucker, III W. Michael Wells Elizabeth Bracken Wiese* Ex-Officio Directors Don Palmer Dan Sink *deceased

"Empowering people to change their lives requires a holistic approach that identifies and targets the multiple barriers that impede success, and that’s what we aim to do at Goodwill." –Kent A. Kramer


Jim McClelland Inducted Into Goodwill Industries Hall of Fame Jim McClelland, former CEO and President of then Goodwill Industries of Central Indiana, was recently inducted into the Goodwill Industries® Hall of Fame, which recognizes retired Goodwill CEOs, staff, volunteers, and others who have made exemplary contributions to the broader Goodwill Industries movement over an extended period of time.

“Being inducted into the Goodwill Industries Hall of Fame is an honor that caps off my long career with the organization,” McClelland said. Throughout his 45 years employed at Goodwill—41 as President and CEO—McClelland was known as a thought leader and forceful voice on issues impacting the organization 16

and those we serve. He understood that in order to grow the mission, Goodwill needed to grow its business, and in that spirit, he created a culture that encouraged evolving and adapting, while always staying true to our purpose to serve the community. Under McClelland’s stewardship, the organization grew from 558 employees to more than 3,200 and from $3 million in annual revenue to $130 million. In addition, Goodwill Industries of Central Indiana became one of the area’s largest non-profit employers. The organization’s endowment also grew from $120,000 to $30 million, providing the seed money necessary for future innovations. Alongside its business and job growth, Goodwill multiplied its impact in the community under McClelland’s leadership through the development and operation of The Excel Center, its unique high

school for adults, and Nurse-Family Partnership, its maternal-child health program for at-risk moms. McClelland emphasizes that by identifying the links between low educational attainment, teen pregnancy, crime, poverty and other related issues, and building partnerships that address these challenges holistically, we can begin to permanently remove the barriers that hold people back. Today, nearly 5,000 adults have earned a diploma from Goodwill’s Excel Center, and nearly 5,000 women have been served by Goodwill’s Nurse-Family Partnership. Many more thousands have been placed in jobs, either directly or through one of Goodwill’s programs. Instituted in 1991, the Goodwill Industries Hall of Fame includes just 53 members.

ANNUAL REPORT 2019 // 2020

Board Chairs' Message As the stories in this Annual Report illustrate, 2019 was a great year for Goodwill. Thanks to the Hoosiers who donate and shop at our stores, lives are being changed every day. We entered 2020 with momentum and an ambitious set of goals, but the unprecedented closing of our retail stores for more than a month as a result of the COVID-19 pandemic significantly impacted the people we serve as well as the financial health of our organization, requiring us to realign our objectives with today’s realities. As a social services organization that works to address the root causes of poverty, Goodwill is uniquely positioned to support Hoosiers who have been impacted by the coronavirus. Goodwill makes a dollar go further than any other organization. When you donate and shop at Goodwill, you’re giving an adult a second chance at a diploma, a first-time mom the services of a nurse home visitor and professional development opportunities to a person with an employment barrier, like a disability, criminal history or limited education.

In addition to shopping at our stores and donating your goods, we encourage you to get involved with Goodwill in a new way this year. Share Goodwill’s mission successes with friends and family. Refer an adult who needs a diploma to The Excel Center or a first-time mom to Goodwill’s NurseFamily Partnership program. Refer someone with an employment barrier for a job, or work with our in-house job placement team to match people with jobs at your company. Make a financial gift.

Don Palmer

Board Chair, Goodwill of Central & Southern Indiana

Matt B. Carter

Board Chair, Goodwill Foundation of Central & Southern Indiana

Your support is changing lives. Thanks for all you do.

Jay Oliver

Board Chair, Goodwill Education Initiatives, Inc.







Extraordinary Times, Extraordinary Giving Your financial gifts help ensure people like Jacob, Jesse, Cieara and Zoey—featured in this report—have access to the lifechanging programs highlighted through their experiences. Your support empowers people in your community to achieve their independence and reach their potential, and in 2019, Hoosier generosity was on display. In summer 2019, the Goodwill Foundation of Central & Southern Indiana announced a gift of $2.4 million from the estate of Peggy Miller, a longtime

Goodwill Service Guild volunteer and charter member of the Jack Dustman Society, which recognizes those who make gifts totaling $50,000 or more to Goodwill. In 1945, Peggy was a young child when her mother, Dr. Maurine Miller, became the first clinical psychologist in the United States to work at a Goodwill organization. For 24 years, Dr. Miller’s team pioneered vocational rehabilitation programs to facilitate job training and placement for people with

In December 2019, Goodwill Education Initiatives, Inc., announced the donation of a building valued at more than $1 million from longtime donor and former board chair Gene Zink and his family. This gift is now the permanent home for The Excel Center, Goodwill’s high school for adults, serving the Meadows area of Indianapolis’ east side. 18

disabilities, receiving national recognition for her work. “My mother emphasized that Goodwill gives people a hand up, not a hand out,” Peggy said in a 2007 interview with the Goodwill Foundation. “Goodwill helps people become active participants in society by helping them find jobs.” The new Miller Family Fund for Success will support Goodwill’s education, health and employment programs for many years to come.

“I’ve had the privilege of seeing The Excel Center grow from its infancy into a leading institution for adults seeking to earn their high school diploma,” Zink said. “We are pleased to donate a building that will help Goodwill continue to change lives."

ANNUAL REPORT 2019 // 2020

Goodwill Young Leaders: Meet Abby VanDerHeyden Abby VanDerHeyden, Wealth Advisor and Generation Next Team Leader at Bedel Financial Consulting, discusses her involvement with Goodwill Young Leaders, a group of professionals with diverse backgrounds and experiences who support and promote Goodwill’s mission services in central and southern Indiana.

Indianapolis Metropolitan High School, I knew I wanted to be more involved.

What inspired you to get involved with Goodwill Young Leaders? I wanted to have an impact in my community and was encouraged by Elaine Bedel, who served on the board of directors of the Goodwill Foundation of Central & Southern Indiana, to check out Goodwill and the Young Leaders.

How do the Young Leaders make a difference? Goodwill Young Leaders support the organization through our fundraising activities. Each year, we offer a $10,000 grant to the Goodwill department or program with the most innovative pilot proposal. This grant has provided senior citizens with laptop computers as they’re learning a new job skill and financial literacy program participants with a savings match incentive. The most recent grant will support doulas for our Nurse-Family Partnership moms.

What was your first impression of Goodwill? I was already familiar with Goodwill as a thrift store and was even a donor, but I had no idea about the mission and how my donations served people in my community. After touring Goodwill Commercial Services and

What about your involvement with the Young Leaders are you most proud of? The most rewarding part of being a Goodwill Young Leader is learning about the new and different ways Goodwill impacts lives in our community and knowing that we helped support those efforts. I’ve

become more passionate about the work as a result of my involvement. What would you say to someone who asks, ‘Why should I give to Goodwill?’ Your financial support provides invaluable resources to members of our community, including jobs, education through Goodwill’s adult high schools (The Excel Center) and health services through Nurse-Family Partnership, which pairs moms with nurses. Your support changes people’s lives and helps them become economically self-sufficient.

About the Goodwill Young Leaders Established in 2014, the Goodwill Young Leaders Board was formed to engage a new generation of leaders to further the mission of Goodwill. Young Leaders impact the mission through direct volunteer service, philanthropic giving and the facilitation of new relationships. 19





$25,000 + Anonymous Annie E. Casey Foundation Browning Investments Jean Blackwell and Kim Williams Central Indiana Community Foundation Columbus Regional Health Foundation Community Health Network Betsy T. Dustman Eli Lilly & Company Foundation EmployIndy Gordon M. Graham* Heritage Fund, the Community Foundation of Bartholomew County John H. Holliday* Indiana Criminal Justice Institute Indiana Department of Corrections Indiana Department of Education Indiana State Department of Health Indiana University Health Kenzie Academy Lilly Endowment Inc. Lumina Foundation for Education Metro United Way Nina Mason Pulliam Charitable Trust Nurse Family Partnership, National Service Office Sullivan Commercial Mike and Sue Smith United Way of Central Indiana Gene and Mary Ann Zink

$10,000 - $24,999 *deceased **Every effort has been made to ensure the accuracy of this donor list, which represents gifts received from January 1, 2019 December 31, 2019. Should you have a question or correction, please let us know by contacting Cindy Tow, Annual Fund Manager, at cindy.tow@goodwillindy.org. 20

Barnes and Thornburg, LLP Eric and Elaine Bedel Robert and Terry Bowen J. Scott and Lisa Enright Ann Ferrell Darrell and Michelle Frye Goodwill Industries International, Inc. The Indianapolis Foundation, a CICF affiliate Kent and Jamei Kramer



2019 DONORS Sally and Kyle Lanham Peggy L. Miller* Nina Mutone J. Mark Mutz Nicholas H. Noyes, Jr. Memorial Foundation, Inc. PNC Foundation of Indiana Richard and Jamie Schulte Anne and David Shane Lily G. Smith United Way of Delaware County

$7,500 - $9,999 Eleanor F. Bookwalter Otto N. Frenzel, IV Marianne Glick and Michael Woods James L. Kincannon Mary Rose Walker*

$5,000 - $7,499 Anonymous (2) Abby and Christopher Bean Bowen Family Foundation Matthew and Janice Cohoat Katherine L. Davis Mark Denien William and Edie Enright GDI Construction Corporation Karen and Joe Glaser Kevin P. Hipskind Gary and Marie Koenig Philip and Wendy Larman Jim and Jane McClelland JP Morgan Chase Ralph and Connie Meyer Randall and Mary Rogers Jack and Susanne Sogard Fred C. Tucker, III Lucy Wick

$2,500 - $4,999 Balcon Enterprises, Inc. Bedel Financial Consulting, Inc.

ANNUAL REPORT 2019 // 2020

Craig and Diana Caldwell Barry and Catherine Cournoyer J. Scott and Lorraine Davison Daniel and Lisa DeHayes Keith and Sarah Faller Mark and Susan Graham Perry and Michelle Griffith Earl B. Harris* R. Sam and Joella Hiatt John and Leigh Ann Hirschman Matthew Howard March of Dimes Foundation Indiana Chapter Rob and Cory Martinson William and Irene McCutchen William and Carolyn Neale Don and Carolyn Palmer The Penrod Society LTD. Richard and Elizabeth Pilnik Steve and Kris Robinson Eric and Michelle Schlegel Daniel J. Scott Tony and Amy Snider G. William and Susan Tolbert James R. Tuerk

$1,000 - $2,499 Anonymous (2)

Wilton J. Aebersold Michael and Amy Alley Adam Arceneaux American Health Network Dan and Kate Appel AppSalute Aramark Nancy Ayres Martha Beckenholdt* Mary Behe Jonathan and Julia Birge BMWC Constructors Theodore and Peggy Boehm Matt and Leslie Carter CBRE Lance Cline and Sue Nonweiler Chris Cockerham John and Peggy Cody Shane A. Cody Patrick T. Cody Cogensia Cushman & Wakefield Betsy Delgado Dentons Bingham Greenebaum Details & Associates, LLC Elizabeth and Andrew Dunlap Rachel and Nicholas Eble Lori Efroymson-Aguilera and Sergio Aguilera

Elements Financial EMMIS Communications Envista LLC Mac Fehsenfeld Fifth Third Bank of Greater Indiana Firehouse Image Center FirstPerson Jim and Gwen Fountain The Garrett Companies Glick Art Global Plastics Inc. Johnathan Goo Ben Grande Gregory & Appel, Inc. Dawn Griffin C. Perry Griffith III Jeffrey and Celia Harrison Perry G. Hines Sue S. Hirschman Richard Horn Douglas E. Huff James S. and Rachelle Humphrey I.U. School of Nursing Indiana Restoration and Cleaning Services INHP InterVision Ivy Tech Community College David Johnson and Anne Nobles

Thanks to Hoosiers who support Goodwill...

Jesse's past didn't hold him back. 21



Robert and Troy Kassing Fritz and Kathleen Kauffman Mike and pegg Kennedy Nancy Kincannon Alma and Stephen Lathrop L.D. Huff Construction, Inc. L.R. and Nancy Lowe Jay C. Lytle Dr. Rose Mays Meyer Plastics, Inc. Robert R. and Gayle T. Meyer Family Fund, a fund of CICF Bruce and Jamie McCaw Zaida Monell Scott and Janice Montross Andrew and Jennifer Morris Jim and Jackie Morris Jeff Moster John and Carolyn Mutz Dewand Neely Evan and Susan Noyes Old National Bank Michael and Anne O'Connor Jay and Leanne Oliver Palmer Trucks Benjamin Pecar and Leslie Thompson Jon and Laura Pickett Edward and Sara Pollack Doris L. Pryor Jared Rains


Robert and Carol Reynolds Dan and Lisa Riley Clay and Amy Robbins Robinson & Farthing LLC RPM Company Inc. Eric and Marcia Servaas Dr. Francis D. Sheski William and Brenda Shrewsberry Simons Bitzer and Associates, PC Dan and Rita Sink Stanley Security David Stewart Strategic Capital Partners Suick Family Foundation William and Janet Taylor The Taylor Family Foundation Mary Thiel Richard M. Van Frank Visit Indy Michael and Susan Wells The Wildman Group Windsor Wealth Management WestComm, Inc. Jean Wojtowicz and John von Arx WRTV Channel 6 Ahmed and Jasmin Young Young & Laramore

$500 - $999 Deanna L. Addison Kenneth R. Appel



James W. Beatty Scott and Robin Bess Brittany Blau Donald W. Buttrey Dr. Victor E. Childers Janet R. Clark Natalie Cline and Phil Schlanger Covi Michele M. Darragh Thomas and Margaret Denari Douglas Dunn Diane Gattone Kristine Green Greenwalt CPAs Susan B. Hetherington Thomas and Elizabeth Hilbrich Jeffery Hoover Thomas and Verletta King Lacy School of Business, Butler University Fredric and Janice Laughlin Cody Lents April S. Long Managed Health Services Renee Madison Stephen and Audrey Marmon Michael and Margaret McCormick Steven A. McNeil David and Shelley Meisenhelder Stephen M. Downs and Anne M. Mejia-Downs

Jacob's disabilities didn't stop him from earning a diploma. 22

ANNUAL REPORT 2019 // 2020

Karen Lee Porter Kurt Reusze Leslie W. Robinson* Anita W. Sherman Leeanna M. Short Sign Craft Industries Jeff A. Small Jason Spilbeler Stella Healthy Vending, LLC Eric and Elizabeth Stolberg Anthony Warren Kevin Wise Shawn L. Wolfgram

$250 - $499 Anonymous Lynn A. Baldwin Judge Cecile Blau Christian Church Foundation, Inc. Christopher and Bettie Caldwell Daniel and Kathryn Cantor Kishorkumar Chapatwala James and Claire Clark The Cleveland Family Foundation Tracy Cox Mary Cushman Wood Travis Darden Anne Davis Eliese Davis Thomas and Nancy Dinwiddie Elliott Company of Indianapolis, Inc. Jim and Gracia Floyd Stephen and Katrina Gaerte Gastroenterology of Southern Indiana Kevin Gettelfinger Ms. Nan E. Girk and Mr. Gregg Streitmatter Cindy and Mike Graham Kristin Harris Jayne Heinrich Alan and Jennett Hill Richard T. Hill Julianne A. Hipskind Ashley Jones Dr. Thomas A. Jones Jones Lange Lasalle Stephen and Susan Kraabel Ned and Martha Lamkin

Jeffery Liles Kristine Lopresti Steven L. Montoya Georgianne Neal Philip and Susan Nicely E. Van and Ruth Olson Timothy A. Plummer Steven and Jane Pratt Matthew Presley Eugene W. Pride Shayla Pulliam Shannon and Richard Rezek Jean and Lamar Richcreek David Ring and Julie Weaver Amanda Safford Derek Saul Max and Judy Schumacher Dr. William E. Segar Carolyn A. Sharp Timothy and Dobby Smith Daniel S. Stevens Jack Stohlman James R. Strickland John D. Tinder Cindy and Derek Tow Robert and JoAnn Waeltz Christopher Wagner Robert Weyreter Michael and Cynthia Whalen Kay and Fred Wightman Garrett Wilson William Wilson Kent K. Winingham Nina K. Winter Barry Wormser Charles Wright David Ziegler

$100 - $249 Anonymous (4) Adam and Stephanie Adler Constance S. Alexander David and Mary Allen James Allen Lisa Allen Frank and Frances Armstrong Ashford Place Health Campus Gita and Nick Baker Kelcy R. Bales Sarah C. Barney

Lee Bates Charles and Suzanne Beard Robin Bellamy Donald and Carla Bennett John B. Beyer David and Penny Bodenhamer Dorothy Boritzki Charles and Joyce Boxman Mark Bradford Donny Brown Mary C. Brown Courtney D. Brutscher Dr. Mary E. Busch R. Ron and Mary Calkins Matthew and Monica Cambridge Arron Carlile Shirley B. Carpenter Jody N. Casteel Nancy Christy Sean Cimino P. Jason Clopton Gregory and Kathryn Cookerly Paul and Frances Corsaro Ryan Cox David and Ellen Crabb Lillian Crabb and Zach Cardwell Katherine B. Custer Gracia-Jean and Edward Darling Robin Davis Fred and Joan Dennerline Wendy Denton Constance C. Earle Johanna Easterday Dr. Carl A. Eckelman Carolyn Epperson Familia Dental Nagy and Khadiga Farid Angenette Faulkner William L. Fortune, Jr. and Joseph D. Blakley Sandra Henselmeier Funk Norman and Donna Funkhouser Christi G. Garcia Genevieve and Ryan Gardner Mark B. Gastineau Lisa Glavan Larry M. Greenbaum and A. Cassia Margolis Jim and Karen Greenlee Jessica Griffin 23



Autumn Haddox Carrie Hagan Cleotis Halfaker David Hall Jacqueline Halm Anita J. Harden Eva Haviarova Joy Haymon Carolyn Heaston Kyle Henderson Tyler and Laura Hockett Marilyn Hoffman W. Seymour and Rheta Holt Ryan and Joni Hornaday Ryan Hunley Rosalie S. Hurst Indiana University Foundation Nicholas Ison and Whitney Babbitt Paul Jablonski Burt Jackson Marsha Johns Bonita Johnson Lacy M. Johnson Olive M. Johnson Amy Jones Paxton Jones Robert Jones Dannie Kelly Harold and Sharon Kennedy Michael O. Khalil Diana King Kingmakers Curtis A. Kirkley Thomas and Shellee Klausmeier David and Anne Knall Joyce Kneisley Jill E. Kramer Lafayette Daybreak Rotary Jeff and Diana Larson Guenther and Marcia Lengnick Marcus Lewis Mark and Vivian Liechty Gloria Long Russell A. Long Daniel D. Luca Ginger Mahoney Joella Mallett Captain Truman McCarter Ray W. McDonald Helen N. McNeil 24


Bruce L. and Kaye S. McSpadden Wenesday Medley Michael and Brooke Medvecky Lloyd and Sheila Milliken Mrs. Joyce Marie Mitchell Susan and Marvin Mitchell Joshua M. Moore Janet and Norman Morehead A.J. Morris Nancy Ann Morris Rebecca Newby John and Nancy Null Angela J. Okragly Leslie A. Orr Jessica A. Ostick John and Elizabeth Otteson Khalilah Pamer Bernard O. Paul Patsy Paul Jon David Perry Sam and Abby Perry Larry and Susan Pike J. Thomas and Jane Ann Porter Amanda Pouewells Robert Powers Milton Pressler Jim and Charlotte Price Anant and V. Ramdas Amelia Renshaw Dr. Robert D. Rigdon Elizabeth A. Roane Cynthia Roberts Martyn and Sarah Roberts Larry R. Robinson Zach Rodenbarger Lindzy Rogers Jacob Rohde Jay Rumbach and Leah Seigel Nikki Rutherford Salesforce Judith B. Santini Mark Sawyer Richard and Christine Scales Roger and Margaret Schmenner Danielle Schrader Kacie M. Schrader Joan L. Scott Dr. and Mrs. Gene E. Sease David A. Shaheed Gretta Sharp



Emily A. Shrock Anthony Siegfred Megan Siehl Jerrold and Ellen Simon Emily Slaughter Brian and Carla Smith Robert F. Smith and Ava M. Smith Robert Smith Ronald C. and Sharon D. Smith John and Barbara Snepp Linda M. Snow G. Donald and Allison Steel Kathleen A. Sullivan Mary A. Suter Bridget Sweet Lucinda Taber Jerry and Sally Tanselle Laurie Tanselle Randall Thomas Jr. Jeffrey Tilbury Tessa Tillett To The Rescue, LLC Bernard J. Tripp United Methodist Women United Way of Midland County Larry and Nancy Van Arendonk Abigayle VanDerHeyden Melissa VanderWaal Danielle VeZolles Cameray Vican Robert J. Voss Robert F. Wagner Zach Wagner Daryl D. Walker Frank and Jane Walker Brenda L. Wallace Carole L. Wallace Willard Wass Pamela Watkins-Pinkleton Donald and Anna Weiser Shelby Wheeler James P. White Cherokee Williams George Williams Monroe Woodard Kassey Wydra Caitlin R. Young and Charles M. Elliott Will and Alison Zink

ANNUAL REPORT 2019 // 2020

Cieara is raising a happy, healthy daughter. Under $100 Anonymous Dr. John E. Albrecht Amanda Anderson John and VarDeen Andrae Rene Archer Andrew Arenson Catherine Arndt Amy Baker Allison C. Barber William and Martha Batt Sharon S. Beckott Lauren Behe Better Business Bureau, Inc. Mia Black Thomas and Joanne Black Robert and Margaret Blome Morris and Ellen Bloomer William and Joyce Boncosky Sylvester Bonds Julie Bothell Betty Bowers Patricia and Robert Brafford Andy and Jan Brown Rhonda Brown Lashondria Bryant Delvin Bullock Benjamin F. Burris Paul and Gwen Butler Joseph D. Calderon Douglas Church

Larry and Joan Cimino Michelle Cissell America Cochrane Patricia Cook Kathleen M. Costa Maureen Cunningham Billy R. Daniels Margaret Del Re Gerald A. Delavergne Dorinda Dick Elizabeth A. Dillon Richard and Sue DiMarchi Doris J. Dimond Stephanie Dodds Judith Doeppers Betty Jo Douglas Paul and Lisa Dovey Thomas E. Dowling Thomas and Debra Easterday Eden United Methodist Women Jeremy Edwards Jon Eller Margaret Elliott Jack and Nancy Engledow Stephen and Julia Enkema Eric Ewald Thomas P. Ewbank Fantasy Face Painting Plus Allan and Martha Fish John Fredbloom Karen Freeland

Carolyn and Richard Geupel Brad Giglio Molly and Adam Gillaspie Goelzer Investment Management L. Richard and Anne Gohman Mrs. Amber Graddick Chatman Lynn Greggs Colleen Grile Matthew Gutwein and Jane Henegar Conchita Haddenham Edward Halberstadt Thomas Halberstadt Dustin Hale Robert and Kathleen Hall George and Barbara Hamilton Stephanie Hardin Carol Harold Trena Harris Roger Hasper Virgil and Florence Heater Fred and Alice Hecker Ingrid and Markham Hensley Thomas and Natalie Heustis Ramona C. Hittle Omega Holley Stephanie Horna Jesse Houchins Ruth E. Huitema Barbara F. Humphrey Tyrone Humphrey Nancy and Nelson Hunter 25






There are more adult high schools serving Hoosiers than ever before. Lloyd Jackson Andrew Jacoboski Lynnette Kiger John Kilbury Joie and Mary Kipka John and Theresa Krakowski Sarah Kunz Steven Latour Kaitlin Leitschuh Lessonly, Inc. David and Lois LeVine Kathleen Lindsey Meredith Lizza Donna Love Sarah S. Lugar Todd Lugar Edward Lux James R. MacDonald Beth Mann Sherry Matemachani James and Karen Matthews Cheryl and Danny McDaniel Helen and C.W. McKeehan The McKinney Family Ryan Menker Marilyn and David Miatke Nathan Miller Tarryn Montgomery Rebecca Moore Frank and Susan Morton Mount Olive United Methodist Women 26

Donald and Mary Jane Newby Frank Niccum Chase North Janet Ohles Tevin Orr Donna M. Ostick Gwenda Parsons Diane Patterson Oana Paun Jamie Phillips Rhea Pogue Mary Poole Rich Prestholt Rosemary Quakenbush Barath Raman Courtney Reeves Amy and Brian Resler Terri Ridenour Whitney Riggs Barbara Robinson Kimberly Robinson Marcia J. Robinson Roche Diagnostics Crystal A. Roe Scott and Ellen Rogers Edwin Ruiz Alyssa Rysdyk Senior Home Companions Margaret Shaw Michael D. Shoffner Timothy E. Shupperd Jessica Sloan

Harold and Mary Smith JB and Lucy Smith Kate Smith Tyler Smith Tyler Stewart Lillian G. Stokes Joel Swider Victoria Swider Taylor Insurance & Risk Management Berhan Teklit Michael and Elizabeth Terry Bob Thompson William and Karen Thompson Shohsanam Usmonova Bobby Wagner Etta Ward Deanna Warren Adam Warrick Daniel and Karen Watts William Welch David L. Westol Danielle and Robert T. White Van and Kathryn Willis Destiny Whitesell Paul Wilson Josh Woodward Carl Wright Stephanie Yeakle Terri Yeary DeCorey Young Gene and Teresa Young

ANNUAL REPORT 2019 // 2020

HONOR/MEMORIAL GIFTS Goodwill would like to recognize those who have made gifts in honor or memory of someone in 2019. We remember and honor the following people and their connections to Goodwill. In honor of Helen K. Barth John and Peggy Cody

In honor of Cindy L. Graham Constance S. Alexander

In honor of Rob Martinson Richard and Jamie Schulte

In honor of Bob and Terry Bowen Steven C. Robinson and Kristin Girk-Robinson

In memory of Gordon M. Graham John and VarDeen Andrae Frank and Frances Armstrong Sarah C. Barney Eric and Elaine Bedel William and Joyce Boncosky Robert and Patricia Brafford Marianne Glick and Michael Woods Don and Joan Goelzer Cindy and Mike Graham Jim and Karen Greenlee George and Barbara Hamilton Sue S. Hirschman Ned and Martha Lamkin Todd Lugar Sarah S. Lugar William and Irene McCutchen Michael and Brooke Medvecky Frank and Susan Morton John and Nancy Null Don and Carolyn Palmer Rosemary Quakenbush Daniel and Lisa Riley Mark Sawyer

In memory of Alan M. McNeil Olive Johnson Helen K. McNeil Steven A. McNeil

In honor of Craig B. Caldwell Christopher and Bettie Caldwell In memory of William and Carolyn Carter Raymond and Froso McDonald In memory of Chris Christy Nancy Christy In memory of Standiford H. Cox Mary C. Brown Dorinda Dick Nagy and Khadiga Farid Allan and Martha Fish Fred and Alice Hecker T.G. and Barbara Humphrey Nelson and Nancy Hunter Indiana University Foundation Guenther and Marcia Lengnick C.W. and Helen McKeehan Norman and Janet Morehead Kathleen A. Sullivan Jerry and Sally Tanselle Laurie Tanselle

In memory of Doris Holmes Gastroenterology of Southern Indiana Danny and Cheryl McDaniel

In honor of Betsy T. Dustman James P. White

In memory of Carolyn Kincannon James L. Kincannon

In memory of Alice Ann Ewbank Thomas P. Ewbank

In memory of Kathryn Harder Kipka Joie and Mary Kipka

In memory of Reverend Orien Wesley Fifer Georgianne Neal

In memory of James O. Kneisley Joyce Kneisley

In honor of Andrew Ganote Captain Truman McCarter

In memory of Huichang Kwon James and Karen Matthews G. Donald and Alison Steel

In memory of Robert R. Girk Nan Girk and Greg Streitmatter

In honor of Kyle E. Lanham Matthew Gutwein and Jane Henegar

In memory of Marjorie T. Meyer William and Martha Batt Eric and Elaine Bedel Browning Investments, LLC Central Indiana Community Foundation Douglas D. Church Gregory and Kathryn Cookerly Gracia-Jean and Edward Darling Wendy Denton Betsy T. Dustman Constance C. Earle Carolyn Epperson Jacqueline Halm Robert and Troy Kassing David and Anne Knall Long Term Care Benefits, Inc Sarah S. Lugar John and Carolyn Mutz Don and Carolyn Palmer Larry and Susan Pike Brian and Amy Resler Senior Home Companions In honor of Andrew B. Morris Nancy Ann Morris In memory of Tommy Paul Patsy Paul In memory of Leslie W. Robinson Norman and Donna Funkhouser Margaret Jones Marcia J. Robinson In memory of Anne A. Taylor William and Janet Taylor


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Goodwill of Central & Southern Indiana Annual Report 2019-2020  

Goodwill of Central & Southern Indiana Annual Report 2019-2020  

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