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Use of Unified Communications as a Service in Public Cloud Sectors When it comes to adopting revolutionary technologies, it is important to research the benefits of each service or tool you might add to your business arsenal. This ensures that you not only choose the right solutions, but that you are also able to take full advantage of the features and functionality. If the product or service is convenient, cost-effective and time-saving, enterprises will want to utilize it throughout the entire organization. Businesses have already begun taking advantage of the public cloud by utilizing phone services such as Voice over Internet Protocol (VoIP), as well as Internet Protocol Private Branch Exchange (IP PBX) and are now discovering new ways to transcend the previous limitations of collaboration in regards to devices, platforms and user locations. With global acceptance trends and evolving platforms all pointing to unified communications as a service (UCaaS) becoming an even bigger player in years to come, it is becoming an attractive solution for forward-looking businesses to implement. Embracing the technology will bring your employees the mobility today’s professionals seek and give your business a competitive edge. And that’s just the beginning. During your exploration of information regarding UCaaS in the public cloud, your business will become informed of a vast assortment of strengths associated with these modern communication tools. You will also discover that unified communications solutions are generating buzz in the enterprise sector today, which is important as enterprises are often looked at as an indicator of whether or not a technology will gain traction. Here’s a high-level look at the key reasons enterprises are adopting UCaaS in the public cloud: Easy Integration: No longer do your business colleagues need to worry about syncing calendar and email information for access across multiple devices. By utilizing UCaaS solutions with hosted email, for example, you can take advantage of Outlook ActiveSync and Calendar Presence. All of your information is available on the public cloud, which also allows you to share content with those who need it, an option that would be much more difficult through a private cloud. Multiple Mediums: VoIP business solutions and email are only touching the surface of what kinds of communication tools UCaaS provides. There’s also video conferencing, call control, click-to-dial, softphone, instant messaging, voicemail and presence. If there is a message that your customer or colleague wants to convey to you, UCaaS will provide a method of transmission. The audio, video and instant messaging communication capabilities that come with IP PBX ensure that you will always stay fully connected. Various Platforms: There is no need to worry about typical fragmentation problems with UCaaS in a public cloud environment. By having your information on the cloud, you are always able to access all of the data that you need. The power of cloud PBX communications enables you to speak with clients, coworkers and partners through multiple communication avenues. Windows, Mac, iOS and Android are all compatible with the services. Now that you know more about the ways in which UCaaS in the public cloud can be implemented in your business, only one more question remains: What are you waiting for? The cloud future is now.
Author Box: Momentum is one of the best hosted VoIP solutions providers that offer a wide range of services for residential, small business, and enterprise level use. Along with other services like unified communications, hosted contact center, SIP trunking and virtual fax service.