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OCTOBER 26, 2011 •


Women in Business growing your business • faLL fashions • Community profiles • milestone women

Inside, meet the Black Press Women in Business Award Winners

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Greater Victoria Women in Business Awards proudly sponsored by:






the Difference!

Sheryl Stevens Store Manager, Colwood

Lisa Trotter Store Manager, Quadra

Robyn DoSouto Store Manager, Sidney

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Local women making a difference

ADVERTISER INDEX Abakhan & Associates Inc....... 25 Addition Elle...................................5 Alter Ego Fitness Experience.. 20 Annette Quan, Manulife Securities.....................................20 Aphrodite Beauty Salon...........29 Baja Rosi’s................................... 22 BC Decor....................................... 22 Big Brothers Big Sisters............30 Boutique Optique...................... 23 Budget Car & Truck Sales..........32 Campus Honda............................ 17 Canadian Breast Cancer Foundation..................................29 Canadian Western Bank...........15 Carole James, MLA...................... 31 Central Park Denture and Implant Centre Ltd.......................7 Cheryl Barnes, Sutton WestCoast Realty........................10 Clothesline Clothing Consignment Boutique.............19 Cold Star Freight Systems Inc....8 Compass Fitness Consulting....19 Curves............................................ 31 Dale Collins, Investia Financial Services Inc................................. 22 Deborah Hayes...........................20 Denise Lloyd CHRP..................... 24 Derma Spa....................................27 Dr. Marjan Gholizadeh, Pacific Rim Dental Centre........ 24 Dr. Meredith Standridge............18 Dr. Suzanne Sutter, Oak Bay Optometry....................11 Draught WISE............................. 25 Emerald Day Spa........................19 Emma Dixon-Will, Remax Camosun........................18 Everywoman................................10 Expedia Cruiseshipcenters.......15 Eye Etiquette................................19 Family Eyecare Centre...............12 Focus on Dental Hygiene..........16 Follow the Leeder.......................15 Grant Thornton........................... 28 Hastings Dental Hygiene......... 22 Hemminger Schmid Lawyers and Mediators......................................12 Hillside Veterinary Hospital....30 Innovations Catering.................16 International Metaphysical Academy........................................ 9 Jacqueline Horton, The Genesis Law Group.............18 Jayne Weatherbe......................30 Jazzercise......................................21 Jesus-Rocks!................................. 31 Kharma Design Studio.............30 Kimberly Brown, Canaccord Wealth Management................20 KJ Way Consulting......................18

LA Limousines............................29 Lexie’s Little Bears’ Child Care, Puddles & Paints Playschool....10 Lisa Graham, Seadance Photography............ 22 Lynne’s Little Elf Garden Centre............................. 22 Maria Kirley.................................20 Marlin Travel.................................14 Marriot Victoria Inner Harbour............................. 23 Maurine Karagianis, MLA.......... 31 McCall’s Honouring Life............26 MD Esthetics.................................14 Mills Appraisal Group Ltd............5 Niki Kux-Kardos, Nexus............ 22 Oak Bay Beach Hotel...................7 Old Style Repair Ltd....................19 Olde ‘n’ Gold................................ 25 Outsite Indesign............................7 Pam Katunar, TD Waterhouse............................. 6 Pepper’s Foods..............................8 PrinceHeron Communications........................20 Queen Alexandra Foundation for Children........... 28 R.S. Restoration Services Ltd....16 Rosemary Quinn, Fitness Works............................. 24 Royal Roads University..............11 Saanich Volunteers...................29 Sante Spa..................................... 24 Saunders Subaru........................14 Sears................................................5 Seniors Serving Seniors............16 Shaunna Jones, Royal Lepage Coast Capital Realty...................18 Shelbourne Plaza..........................3 Soroptimist Greater Victoria.... 31 Sunrise Senior Living................ 24 The Mustard Seed.......................16 Three Point Motors...................... 9 Thrifty Foods..................................2 tulipe noire...................................21 Victoria Executive Centre..........16 Victoria Foundation................... 28 Volunteer Victoria......................26 Walmart......................................... 6 Westhills....................................... 13 WestShore Chamber of Commerce................................... 24 Wild Birds Unlimited................. 24 Wizard of Paws Grooming........ 9 Women in Need..........................14 Women’s Enterprise Centre...... 4 Women’s Sexual Assault Centre.............................16 Xocai Healthy Chocolate.......... 24 YMCA-YWCA.................................26


Page 19, Old Style Repair Ltd. address should read: 2702 Sooke Road

Don Denton photo

Representing departments ranging from sales to administration, meet some of the many women from Black Press’ Greater Victoria divisions, including community newspapers, Monday Magazine, Real Estate Victoria and websites.

Black Press celebrates the successes of local women


elcome to the Fall 2011 edition of have included some of the city’s most stunning Black Press Women in Business, a settings, including this year’s Marriott Victoria chance to celebrate the many local Inner Harbour. Keeping the event both fun and informative, women making a difference in business and fabulous fashions presented by the experts at their community. From our inaugural event in September The Bay have been a staple feature at the event. 2007, the Black Press Women in Business gala Wondering about the season’s trends? How to and accompanying award-winning newspaper turn that daytime work outfit into an ensemble section have embraced this mandate to honour appropriate for dinner and drinks? The Bay has our community’s remarkable women, including been there to show you how. Get tips for this those in business, but also those working tire- season from Mayfair Mall fashion stylist Bonnie lessly in the non-profit sector, the arts, sports Pollard on page 13. Entertaining ideas over the years have includand other areas. “The Black Press Women in Business gala ed mini-makeovers from The Bay, a fibre arts has become Victoria’s premier business event fashion show and cool jazz. This year, guests will enjoy the talents of just for women and we Victoria tenor Ken Laviwelcome women from “The Black Press Women in gne and emcee extraorbusinesses large and Business gala has become dinaire Bruce Williams, small to be part of it – manager of community join us again this coming Victoria’s premier business event and client relations from spring,” says Group Pubjust for women and we welcome CTV Vancouver Island, lisher Penny Sakamoto, women from businesses large Board President of the noting that from that and small to be part of it.” Jeneece Edroff Society first event, Women in – Penny Sakamoto and Fundraising Chair of Business has grown to a the Jeneece Place Project twice-yearly gala plus the for the Queen Alexandra annual awards. Recognizing local women who have inspired Foundation for Children. The focal point of the Women in Business all of us, award categories include Woman Business Owner of the Year, Eco-Entrepreneur, gala has always been our keynote speakers, and Rising Star and Above and Beyond. Through we have been honoured over the years by their your nominations we have met many of the wit, their honesty and their insight. Looking back to September 2007, Black Press city’s amazing women, from those starting out in their careers to those who’ve spent decades welcomed Linda Kavelin Popov, creator of the giving back to their clients, their field and their Virtues Project. In that inaugural year’s special newspaper section, we also met Katy Hutchison, community. Our award-winners come together with the remarkable woman who turned the tragedy women from across Greater Victoria at the gala. of her husband’s murder into a quest to help A chance for women to gather, connect and cel- people understand the roots of his senseless ebrate their successes, highlights over the years death in the hopes of preventing similar trag-

edies. Four years later, we are catching up once again with Hutchison, keynote speaker at this year’s gala. Learn more about her latest initiatives on page 8. Other speakers over the years have included University of Victoria Assistant Dean Pat Elemans, heart attack survivor and Mayo Clinictrained speaker Carolyn Thomas, and author, business advisor and entertaining speaker Dawn McCooey. Representing the Women’s Enterprise Centre, working in support of women entrepreneurs, McCooey has reviewed tips and techniques for keeping good staff, the toolkit of successful entrepreneurship and this time, on page 17, the basics of a successful business. The third component of Black Press Women in Business is this special section, in which we introduce readers to these remarkable women. We hope you enjoy reading their stories as much as we have enjoyed bringing them to you! _

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818 Broughton St, Victoria, B.C. Canada, V8W 1E4 250.381-3484 Group Publisher Penny Sakamoto Section editor  Jennifer Blyth LAYOUT & DESIGN  Lily Chan director, advertising sales Oliver Sommer Circulation Director Bruce Hogarth


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Local women making a difference



business owner of the year:

Kyara Kahakauwila

LA Limousines and Transportation Services


ome people are successful in business, while others enjoy success through their efforts in the community. A rare few, though, make their mark in both realms. Kyara Kahakauwila is one of those few, and is this year’s Black Press Woman Business Owner of the Year, an award presented at yesterday’s gala at the Marriott Victoria Inner Harbour. “I am grateful for the award – it is quite an honour,” Kahakauwila said upon learning of the award, sponsored by the Women’s Enterprise Centre and based on the work she has accomplished both in the community and in the company her husband, Ed, founded about 22 years ago. After meeting while they both were running for municipal office in 1999, Kahakauwila joined him in the business about 11 years ago. During that time they have “moved the company from a six-car operation to a 20-vehicle fleet, emphasizing excellent service and community involvement in the Greater Victoria area,” noted nominator – and her proud dad – Ron Gulmans. One of the key steps in the company’s expansion was the recognition that while they were serving the traditional limousine market well – the weddings, graduations and special

events – they were missing a whole segment of to return to with this year’s municipal elections. business travellers looking for that higher-end “It’s one of those areas where I know I have someservice. The first step was linking with busi- thing to give back to my local community of Menesses such as BostonCoach, which provides tchosin.” chauffeured and group transportation in citIn addition, Kahakauwila is president of the ies around the world. Essentially, when clients West Shore Chamber of Commerce, chair of the book through BostonCoach for services in Victoria Family Court and Youth Justice CommitVictoria, LA Limousines effectively becomes tee, vice-president of the Capital Region Music Boston Coach, Kahakauwila explains. Awards Society – aiming to bring the Juno Awards Among the 20-car fleet, only eight are tra- to Victoria – and sits on a variety of boards and ditional limousines; committees, including with others are Town Cars the National Limousine AsEssentials or SUVs and others that sociation, the Better Business Kyara Kahakauwila provide the style, comBureau of Vancouver Island LA Limousines and Transportation Services fort and service clients board, Tourism Victoria’s expect. Membership and TransportaAward: Woman Business Owner of the Year That growth has tion committees and the Island Award Sponsor: Women’s Enterprise Centre positioned the KaProfessional Event Network. Nominator: Ron Gulmans hakauwilas’ LA LimouIn addition to her time, Quote: “Through the business we’ve been sines as a large limouKahakauwila also gives gensine company by North erously through the company able to give back and that’s been very American standards. to local groups and organiza- Kyara Kahakauwila and Dawn McCooey, rewarding.” Interestingly, that North tions, something that has been of the Women’s Enterprise Centre. American market is also important to the couple from ing the boys’ at Saturday morning soccer. And composed about 90 per cent of husband-and- the start. “We met through public service and while she hasn’t had a lot of time to perform wife teams, notes Kahakauwila, who enjoys through the business we’ve been able to give back recently, “if I get the opportunity I will sing,” the diversity the work affords, along with the and that’s been very rewarding.” says the Belmont Secondary grad. opportunity to travel and meet some remarkMore hours are spent with the boys’ schools “I like being busy,” she says with a laugh. able business people and friends. and activities, including volunteering with the Quite an understatement from this remarkAlso a mother to two active boys, age eight Parent Advisory Council and through Scouting able Black Press Women Business Owner of and nine, Kahakauwila finds time to take part acting as Beaver leader, in addition to encourag- the Year! _ in numerous business and community activiBusiness Owner of the ties, including sitting on Metchosin council WOMEN’S ENTERPRISE CENTRE Year Award sponsored by: from 1999 to 2008 – a commitment she hopes

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Local women making a difference




Carolyn Barter, Baja Rosi’s Consignment Cabana


hile green may be the natural colour of the environment, at Baja Rosi’s Consignment Cabana, “green” comes in just about every hue under the rainbow. Since opening her Langford store in 2002, owner Carolyn Barter has been offering clients an alternative to simply tossing clothes that no longer fit or suit their personal style. “Through consigning at Baja Rosi’s, Carolyn provides a service for recycling women’s wear, men’s wear, shoes and purses,” explains nominator and staff member Betty Ann Sellars. “Thousands of pounds of merchandise are recycled Carolyn Barter (centre) with Sears manager Michele through Baja Rosi’s.” In turn, re-purposing Venables (left), and Sears Home manager Margaret perfectly good clothing re- Ramsay. Building the re-using and re-envisioning duces not only the impact on landfills, but also the resources required to make new items, philosophy among younger shoppers – a Barter says, noting that “the amount of re- natural with their embrace of all things ecosources that goes into a simple cotton t-shirt friendly – Barter was also able to add the trendy Chicas section and a new, but growing, is astronomical.” selection of stylish young Upon hearing of menswear. her Eco-Entrepreneur Essentials Recognizing there’s no Award, “I was quite surCarolyn Barter, shortage of brand new or prised and honoured,” owner, Baja Rosi’s Consignment Cabana gently used, quality clothBarter says. ing available, “it’s a real “It’s quite exciting to be Award: Eco-Entrepreneur blessing for us to be able recognized in the comNominated by: Employees & customers to provide homes for these munity for the things we Award Sponsor: Sears & Sears Home items,” Barter says, notdo. Not only do I believe ing that what doesn’t sell what we’re doing is ecoQuote: “It’s quite exciting to be recognized in the stores either goes friendly, but (the award) in the community for the things we do. to the store “bag sale” as a also gives me something Not only do I believe what we’re doing is charity fundraiser or is doto live up to.” eco-friendly, but (the award) also gives me nated to other community Launching her flagship something to live up to.” organizations. store nine years ago in Extending the payLangford, just off Goldit-forward concept into stream Avenue, Barter was able to expand her concept last year, add- other community areas, Baja Rosi’s is also ing a second store at Admirals Walk, thanks to committed to giving back through a variety of clients who supported her vision of finding initiatives, including a Belmont High School new owners for perfectly good, stylish cloth- “Entrepreneurial Spirit” Award, support for the Canadian Breast Cancer Foundation and ing and accessories. The message she receives: “Thank you for the popular “Stuff Your Bag” sale in support what you’re doing – it means a lot to me and of Options Pregnancy. “We’ve really enjoyed my friends that we can support sustainability sharing our success with the community. I feel in this manner.” honoured to be able to do it.” _ Eco-Entrepreneur Award sponsored by:

Women in Business PROFILE

Amanda Mills Mills Appraisal Group Ltd. With the ups and downs of the local real estate market and the array of neighbourhoods and homes in Greater Victoria, the value of a professional appraisal can’t be overstated. Luckily for homeowners, Amanda Mills, owner of Mills Appraisal Group Ltd. for 10 years, thrives on the satisfaction of getting it right for clients and delivering a comprehensive evaluation of a property. Also offering experience as a Victoria-area realtor, Mills brings a wealth of industry training and knowledge to her mixed practice, featuring both residential and commercial appraisers, all designated with the Appraisal Institute of Canada.

Their expertise covers a wide variety of real estate, from condominiums, to waterfront properties to Gulf Island subdivision scenarios. Outside work, Mills is a member of the Capital City Executive Association, the Victoria Chinese Commerce Association and a board member of the Victoria Chinatown Community Care Foundation. “These associations have been very rewarding in personal friendships and business relations,” Mills says, crediting her family and teachers at the Iyengar Yoga Centre who “help sustain me in this full and busy life.”

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Local women making a difference

rising star:

Jamie Gowitt, Human Resources Manager, ParetoLogic


elieving that happy, fulfilled employees make for both a healthy work environment and productive company, in just a few short years Jamie Gowitt has been able to put many ideas into practice at ParetoLogic. And that initiative, carried out with a friendly smile and dedicated demeanor, has earned the software company’s Human Resources Manager the honour of the Black Press Women in Business Rising Star Award. Sponsored by Walmart, the award recognizes a female employee who is making her mark, demonstrating creativity, enthusiasm and a strong work ethic. Starting with ParetoLogic in 2006 in the customer support department, Gowitt quickly rose through the ranks, first in a supervisory position in Customer Support before moving to Human Resources. As an HR advisor she began “rolling out new initiatives such as employee engagement surveys, staff outings and Jamie Gowitt, left, with Langford Walmart team-building exercises. It was at this level that manager Sara Pedersen. Jamie started to get noticed by her peers and the communication loops open.” Among the initiatives created to do that supervisors as someone who could adapt and excel in many environments,” says husband is ParetoLogic’s “Go Team,” comprising 10 Shawn Gowitt, who nominated his wife as a employees from all facets of the company, who help employees take Rising Star. control of the work enAsked to step in as HuEssentials vironment, helping staff man Resources Manager Jamie Gowitt, recognize their own part in 2009, Gowitt “had high in the culture and satisaspirations for goals and Human Resources Manager, ParetoLogic faction around the office. achievements, such as Award: Rising Star For example, a wellness reducing turnover to allNominator: Husband Shawn Gowitt program has brought time lows, improving emhealthy lunch options ployee morale and buildAward Sponsor: Walmart and massage therapy ining standards within the Quote: “It’s really the people I work with. house, and supports Bike company that everyone I’ve been really, really grateful for the people to Work Week. To encourcould take pride in.” around me...I love that I can be creative in age team-building, anElton Pereira, co-foundmy work and have the support from the other Go Team measure er, president and CEO of involved a company-wide management team to do so.” ParetoLogic, notes that “it scavenger hunt. is her passion, dedication “I love that I can be creto the position and her willingness to embrace change and new ideas ative in my work and have the support from the management team to do so,” Gowitt says. that has allowed her to prosper in this role.” Looking ahead, Gowitt would like to estabHumble in her receipt of the Rising Star award, “It was a surprise but very, very ex- lish a position of “Chief People Officer,” balciting. I am very grateful to be recognized,” ancing both the “people” and “business” sides Gowitt says. “It’s really the people I work with. of operations. If Gowitt’s first four years with the company I’ve been really, really grateful for the people around me,” says Gowitt, who works with a are any indication, it may not take too long. “No matter what her task or mandate, she team of two others to oversee the human redoes it well and with a lot of passion,” Pereira sources needs for more than 100 people. Approaching her role from both a “people” says. “She finds new ways to accomplish tasks, and a “business” perspective, she asks, “How she takes her own time to make a positive do we get the most from our people to give the workplace, and she never stops looking for inmost back to the organization? We have more novative ways to make ParetoLogic grow and than 100 people but really it’s about keeping thrive.” _

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Local women making a difference

above and beyond:

Jacqueline Horton, Lawyer, Genesis Law Group


Congratulations to Victoria’s Women in Business! Reward yourself...

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Above and Beyond Award sponsored by:

Tracy Merkley With a focus on smiles, Tracy builds her reputation smile by smile! She brings more than two decades of experience to the business she has owned for six years. Continual education and training ensure her skills and knowledge are always at the forefront, while her friendly approach allows her patients to feel comfortable and fully involved in the process of designing their new smile. Tracy is dedicated to making a difference in their patients’ denture-wearing experience. When not at the helm of Central Park Denture and Implant Centre, Tracy may be found dragon boating, kayaking, cycling or running, or volunteering with

Central Park Denture and Implant Centre Ltd.

the St. Andrew soup kitchen. In addition, Tracy sits on the College of Denturists of BC board and works at creating more public awareness and education for the Denturist profession. Grateful for all the loyal clients she’s had the pleasure to work with, “it’s a special thing when you get to do what you love for a living, and create a product that people are happy with.”

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Every now and then we are blessed by one special person who would never think that what she does is anything other than ‘doing the right thing for the person who can’t do it on their own.’ This very special person is Jacqueline Horton.” So begins Kerry James’ nomination of Jacqueline Horton, a lawyer with Genesis Law Group and the winner of this year’s Black Press Women in Business Above and Beyond Award. “I feel quite humbled by it and quite moved. For me, the work that I do is just part of who I am,” says Horton, a Cadboro Bay resident, animal and book lover, wife and mom to a 21-year-old daughter at the University of Victoria. Before opening her law firm in 2004, Horton was a midwife and nurse for about 15 years, and the compassion characteristic of these careers is evident in her approach to the law. When one elderly client whose family lived out of town needed assistance, Horton soon adopted a weekly routine Black Press Group Publisher Penny Sakamoto, to check in on her, often stopping to pick left, on behalf of the Oak Bay Beach Hotel’s up a few groceries. “More and more often, Shawna Walker, with Jacqueline Horton. when she knew she was lonely, she would stay and have dinner with her or take her “Dealing with the elderly, especially the frail, out.” it really needs a different skill set,” she reflects. Through that relationship, she learned the Met with patience, a listening ear and gentlewoman was suffering ness, people will share from elder abuse, and their stories – and often having her medical needs Essentials their life stories. “It’s reneglected. “Through due markable what they have Jacqueline Horton, process, she went to the been through. They have lawyer, Genesis Law Group courts and was able to such amazing stories, but Award: Above & Beyond gain guardianship of this they are really vulnerable. Nominated by: Kerry James, KJ Way Consulting woman so she could be “It’s not trendy to take properly cared for...The an interest in the elderly Award Sponsor: Oak Bay Beach Hotel and judge said Jacquie may (and) they get forgotten,” Outsite Indesign very well have saved this Horton says. “It’s amazQuote: “It’s amazing what small things you can ing what small things you woman’s life,” James redo that make such a big deal for people. For me, can do that make such a lates. Another time, when an it’s just a way of giving back and it’s rewarding big deal for people. For elderly man died and his me, it’s just a way of givto make a difference in people’s lives.” family wanted his ashes ing back and it’s rewardspread near his birthplace ing to make a difference in in England’s Lake District, people’s lives.” Horton made this part of her family trip home, Also a long-time member of the Cadboro taking pictures and bringing them back to the Bay Residents Association – including 10 years family. “How many of us could or would go to on its Board of Directors – “Jacquie is an inspithis length for our clients?” James asks. ration and a great role model for our commuManaging a broad legal practice for about 12 nity,” James notes in concluding her nominayears now, over time Horton has developed a tion. “She’s a hero to many...I’m just acting as keen interest in the emerging area of elder law. their voice.” _





Local women making a difference

Teaching from personal tragedy Women in Business keynote speaker: Lessons learned help community move toward justice and forgiveness.

that created the circumstances leading to Bob’s death (and recognized) the need to advise and educate young members of the community about the risks that arise with the combination of young people, alcohol, and a lack of supervision.” Since then, the native Victorian has become a restorative justice advocate and works in the area of social justice and wellness, adBy Jennifer Blyth dressing more than 400,000 people across North America, Britone of us is immune to trauma in our lives, whether that ain and New Zealand. In her very personalized presentation, she means the loss of a loved one, loss of a job, a home, or describes how alcohol and other drug use, bullying, peer presour own accident or illness. How we react to that trau- sure, and misguided choices in an unchaperoned setting caused devastation to her family. ma, however, can make all the difference in the world. Designed to explore the dynamics that led to the tragic events, For Katy Hutchison, the live-changing event was the senseless 1997 murder of her husband, Bob McIntosh, after he intervened Hutchison aims to empower communities to make healthier in a New Year’s Eve house party that had gone out-of-hand at a choices so similar tragedies can be prevented and to examine the role of resiliency in shaping our future. Most importantly, she neighbour’s home. In one moment, one act, the lives of Hutchison and her two explores the power of forgiveness and describes her own grassroots quest for restorative justice, children were changed forever. which included working with the As she moved through those first days, man responsible for Bob’s death, but weeks and months, the question became who stepped forward and took rewhat course would she choose for her Looking to apply some of the restorative sponsibility for his actions. family that would see them through this practice principles in your own life? Katy Through her work, Hutchison has trauma? Hutchison suggests approaching issues with been nominated for the 2004 Cour“When I looked at the chaos unfoldthis simple formula. Rather than asking age to Come Back award, the 2005 ing, I knew I had some difficult choices questions that imply blame, phrase questions Women of Distinction award and to make – who was I going to be?” she to elicit information, for example: received the 2006 Canadian Living/ says. And though her story was glaringly • What happened? From Me to We Award for Social Acextreme, out of it came some universal • What were you thinking about at the tion. truths about living well, living mindfully, time? Hutchison told her own story in and creating a culture of responsibility – • Who was affected by the choices you the book Walking After Midnight; and forgiveness. “How do we take care of made? her experiences were also the inspiourselves well in the face of trauma?” • What would you do differently next ration for Lifetime Network’s 2010 After Bob’s murder, Hutchison waited time? movie Bond of Silence. While the for five years while the police worked Useful in a variety of relationmovie was less about restorative justirelessly to obtain the evidence to prosships, “these are really great ways tice and more about the youth in the ecute and convict his killers. Through that to get to the heart of the matter story, Hutchison is heartened by the time, she saw “the societal forces and lack without getting emotional.” reactions of viewers who seem to see of understanding among young people


Restorative practice at home

the underlying message, the same as they do when reading her book or hearing per presentation. “I’ve come to learn a lot about how the telling of the story has merit in a lot of different capacities,” Hutchison says. “It’s the fact that the story is being told.” The choice to use that story to explore greater societal issues was a very personal one, but which has Women in Business had such an impact on all encoun- keynote speaker Katy Hutchison. ters. “It was definitely a personal decision to go public with the story, with implications for the people I care about. However, every time I get a letter (from someone who has been affected by my story) I’m reminded that we don’t live in solitude and I have a tremendous amount of gratitude to my family and friends who have allowed me to do it my way,” she says. Today, much of her work still involves youth and parents, but she’s expanded to others as well, including prisons, community groups and corporate audiences, where restorative practice, as a practical response to harm, is being more widely discussed in communities around the world. Hutchison is interested in how it’s used in school, especially with respect to bullying, but also sees applications in workplace environments. As anyone who has experienced a badgering boss or co-worker knows, some of those schoolyard behaviours can continue into the adult workplace. However, the same principles of restorative practice can also continue to be effective, especially in creating a safe atmosphere to begin a dialogue about the issues. At the same time, creating this more open, acknowledging culture at work also benefits employees who may be working through trauma in their personal lives, such as a family loss or illness, and helps the employer keep staff on track with the company’s needs. Continued on page 31

11+ Years in Business… and Going Strong

From left: The Women of Peppers Cobi, Mel, Kathy, Kathy, Shelley and Dora.

The Women of Pepper’s The role women play at Pepper’s Foods has always been integral to the success of the store. Working in a predominately male field, Kathy has proven to be a tremendous asset to Pepper’s butcher department. Shelley, Kathy and Sherliea are committed to the quality of our products and continuously look for

new, innovative ways to ensure our customers happiness. Customer service is their number one priority in all that they do. They are supported by our team of cashiers whose goal is to leave every customer with a smile. Sarah and Melissa take care of all the pricing, advertising and fundraising within the store. Between them all, the women of Pepper’s work hard every day to fulfill all the needs of our customers. (250) 477-6513 • 3829 Cadboro Bay Rd. Winner of Canada’s Best Grocery Store Gold Medal 2 years in a row! (in their category)

ColdStar provides the Lower Mainland, Vancouver Island and all Gulf Islands with the highest quality refrigerated trucking service for fresh and frozen food products. “We have been in business for over 11 years and we are proud to be locally owned and operated,” says Jennifer Hawes of Coldstar Freight. Jennifer Hawes, “Many of our employees have been Human Resources The People Person with us for over 10 years and that’s important – when you call our office you will be greeted by a familiar voice who knows the industry and can understand your needs.” Coldstar Freight has won an Ethics in Action award for their Community Food Project and most recently won Business of the Year for 2009.




Cold Star Freight Systems Inc

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Local women making a difference

Putting community first at Thrifty Foods


hile a relative newcomer to the Thrifty Foods family, Kyja Levitt, Community Relations Coordinator, has long been a Thrifty fan. Born and raised in the local community, “I have shopped at Thrifty Foods for as long as I can remember,” says 26-year-old, recently married Levitt. When she was looking for new career opportunities, “they were a company I always checked because I had heard so many good things about working for them.” Among her chief responsibilities is the Thrifty Foods Smile Card program, which helps local organizations, schools, sports teams and other non-profits raise invaluable funds for their community programs. “It’s our way of giving back to the community,” says Levitt, who enjoys seeing what the groups do with the money raised, from classroom gardens, where kids can grow their vegetables to sports teams fundraising for travel and tournaments. Through the program, organization members put money onto their Smile Cards, which they then use to purchase their groceries. Five per cent of all money loaded onto the cards

Women in Business PROFILE

Anneli Driessen PhD, PhD, MCC International Metaphysical Academy For Higher Consciousness Research, Education and Personal Consciousness Expansion Are you pondering meaningful questions that no scientist, philosopher or Church can answer? Are you open to new ideas? Are you ready to invest in yourself? Would you like to learn more, may be even consider teaching? We invite you to seriously look at what the Metaphysical Academy has to offer and, if this resonates with you, to take a leap of faith and enrol in

its one-of-a kind program. Metaphysics is the study of mind, energy and matter, unexplainable phenomena, universal laws and principles, consciousness, intelligence, spirituality, our existence and the purpose of all life. We offer high-quality, unique and comprehensive one-year study programs for up to five years, for anyone who is committed to the acquisition of universal knowledge and have been successfully providing this education for over twenty years. Next Term starts: October 29, 2011, from 10 am to 5 pm; one Saturday every two months.

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Women in Business PROFILE Thrifty Foods’ Community Relations Coordinator Kyja Levitt helps local groups with their fundraising goals. comes back to the organization in a simple, but rewarding fundraiser from Thrifty Foods, a premier sponsor of Women in Business. “We try to keep it as easy as we can for these groups,” Levitt explains. “If you’re already shopping with us, it’s easy to benefit from the program.” Helping so many community organizations has been a rewarding experience for Levitt. “I love working with the community and the interaction I have with people, so this job was a perfect fit,” she says.

“It’s a lot of fun.” When she’s not “on the job,” Levitt keeps moving with dance, and enjoys the outdoors with her husband and two dogs, a busy border collie and an Australian shepherd. Looking ahead, “I hope to be here for a very long time,” she says, noting that many staff members today have worked for Thrifty Foods for 25 years or more. “My vision is to stay with the company. There’s so many opportunities so you can grow, depending on your interests and goals. _

Rachel Walker Wizard of Paws Grooming When you’re passionate about what you do, coming to work each day is a joy. Just ask Rachel Walker, owner of Saanich’s Wizard of Paws Grooming. After working as a groomer for other people for several years, “I was disappointed in the quality of pet care in many salons,” she says. Deciding to go out on her own, three years ago Walker opened Wizard of Paws, “an eco-conscious, all-breed grooming salon for cats and dogs, with certified groomers,” Walker notes. Since then, not only has she proven herself invaluable to many long-time clients, but

also to local rescue groups she enjoys work nimals in need of care. ing with to help animals “The biggest thrill for me is helping local rescue groups. We meet amazing people and get to contribute our skills to help homeless animals and those who help them.” Open daily at 4087A Quadra St, just north of McKenzie Avenue, for more information, visit or call 250-590-5171.

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Local women making a difference

Cheryl Barnes Creating a new real estate experience for clients, West Shore realtor Cheryl Barnes offers a unique full-service home sales approach dedicated to one thing: the client. “We offer genuine personal service targeted to solving each client’s individual real estate challenges,” explains Sutton West Coast Realty’s No. 1 selling realtor* in the West Shore. “We bring the boutique concept to home sales and purchases, creating a unique experience for home buyers and delivering unparalleled value to home sellers.” With an in-house real estate marketing department dedicated to developing customized advertising strategies, Barnes’ clients rest assured that their

Building a career with the Bay

property receives maximum exposure in today’s ever changing marketplace. They also know she is fully dedicated to their needs, and has the knowledge and experience to answer any questions that may arise. As one client noted, “No one ap- Westshore’s #1 proaches your level of caring and deSutton Agent* votion to your clients’ needs. We thank *2010 Sutton WCR Stats you again for all you have done. We not only found a realtor, but have made a new friend.” For more information, call Cheryl Barnes at 250-479-3333 or email

By Jennifer Blyth


hen you find a job you’re passionate about and a company you love working for, celebrating 30 years there is

a breeze. Just ask Heidi Romeike, store manager of the Bay at Mayfair. While Romeike has spent the last four years here in Victoria after time in Calgary and a full 24 years in Kamloops, it was a coming home of sorts, as the Nanaimo native got her start with HBC when that community welcomed its first Bay store, then at Rutherford Mall. “I really am one of those ‘promoted from within’ girls,” she quips. “I was so fortunate to have some really fantastic mentors in Kamloops and Calgary.” While Romeike planned at first to be a teacher, she opted instead to pursue business administration, and “I really loved it,” she recalls. Her favourite course through school was human resources which, along with a passion for retail, served her well as her career at the Bay evolved. “I love fashion and to see what’s new, so I find that very exciting, I love putting everything together for the store and customers, and I really enjoy working with the people on the floor.” While not everyone at the Bay can boast three decades with the company, the Bay certainly enjoys a strong loyalty among staff. “The people who work for this company are just really special and talented,” embracing the opportunities offered by change, Romeike says. “We have huge loyalty and it’s really the people who make this company. In every store I’ve been to, it’s just more of these great people.” The company’s longevity and commitment to its communities is key. “I think it’s history and

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Heidi Romeike, store manager of the Bay at Mayfair, is thrilled to combine a passion for people, business and fashion in her career with the Bay. I think we have a lot of pride in where we have come from – we’re still here 300 years later,” she explains. “We’ve changed with the country and I think customers relate to that. “Bonnie (Brooks, president and CEO, of the Bay and Hudson’s Bay Company) has taken us in a whole new direction. She has been so inspirational and such a visionary in terms of where the Bay needs to go and where the Bay is in the marketplace,” Romeike notes. “We’re all embracing the changes and its a lot of fun. It’s what we’re passionate about. “I invite Victorians to see what’s new at the Bay Mayfair and the Bay Downtown and let us know their thoughts, because it really is their store.” _

Women in Business PROFILE

Lexie Biegun

Playschools make a difference, one child at a time At Saanich’s Puddles & Paints Playschool and Lexie’s Little Bears’ Child Care in the Highlands, Lexie Biegun provides children with a loving environment to learn through play. For 14 years, Lexie Biegun has been educating, inspiring and entertaining young minds from her Puddles & Paints Playschool in Saanich. Licensed for eight children, Biegun opened on Blenkinsop Road in September 1997 – just 21 years old at the time and straight out of Camosun College. “I always knew I wanted to be a pre-school teacher,” she recalls. “I collected daycare items in my hope chest and saved all my favourite Barbies and stuffies for my (one day) preschool. I always thought I would become a Kindergarten teacher, but I really loved the little guys (age one to five) so much, and this way I could work from home and run my own centre,” she explains. Even the name – Puddles & Paints Playschool – dates back to a Grade 6 school project when the third-generation Cordova Bay resident had to devise a business. “I ran my own daycare centre and the name stuck with me always!” y

Building on a sound business model and a reputation for quality, loving care, Biegun was able to grow the business, bringing in staff when it came time to start her own family with her husband, Derek. Today the two have three children, two boys, age seven and four, and a new baby girl, Eva, just five-months-old. Her business model a success, Biegun expanded in 2008, opening her dream centre in the Highlands, Lexie’s Little Bears’ Child Care, licensed for 25 children. Created from a long-standing dream and built by her husband, the site enjoys two beautiful treed acres and “is a child’s outdoor paradise,” Biegun says. “Everything is done in a natural environment, using many natural materials. There’s a magical forest to explore, two giant sandboxes to dig in, a pirate ship, a garden with plots to grow vegetables, flowers and to dig up. “Our philosophy is ‘learning naturally’ – playing outdoors for a large portion of the day (rain or shine) is what children need to do, and what so many are lacking these days. We have outdoor arts and crafts, circle time in our enchanted forest, yoga and bird watching. I wanted to create a space that I longed for my own children to attend and I wanted to create an environment that parents love to bring their children to everyday.” The message to parents is simple, but essential: “I want you to go to work, relax and know your children are with loving, qualified Early Childhood Educators who love what they do and want to be there,” notes Biegun, who hand-picks her staff. No surprise, “my staffers are also clients; they bring

their children to work with them everyday, so it has to be an amazing place.” Key to the success her playschools have enjoyed is understanding the role play has in children’s learning and development. “Play is the way children learn how to handle their feelings and how to get along with others, while at the same time having fun,” Biegun explains. “Telling stories, singing songs and acting out helps children develop their social skills. As they play, their brains are making connections which they will build on when they get to Kindergarten.” And those early years are essential. “Key learning takes place in a child’s first years and sets the stage for success in school and in life. Caregivers play an important and powerful role in wiring a child’s mind for learning. It takes a village to raise a child, and Little Bears helps support families in launching their children towards success!”

Puddles & Paints

Playschool 250-590-3603

250-658-6573 250 658 6573

1931 Millstream Road, Highlands, BC

4680 Blenkinsop Road, Victoria, BC



Local women making a difference

Making music with Ken Lavigne By Jennifer Blyth


lack Press Women in Business participants were treated to one of Victoria’s favourite entertainers this week as special guest Ken Lavigne serenaded the women gathered at the fall gala, at the Victoria Marriott Inner Harbour. Having grown and matured on the Victoria stage, the city’s music fans first met Lavigne as a youngster who grew up the West Shore, attending St. Andrew’s and the University of Victoria. “When I was a kid I was always singing and my parents thought maybe they should investigate this a little more,” Lavigne recalls with a laugh. Through that exploration, Lavigne discovered musical theatre and the wonderful opportunities of that genre, produced beautifully here by the Victoria Operatic Society. His first production? The classic Oliver!, a musical re-telling of Charles Dickens’ Oliver Twist. After dabbling in high school basketball, the St. Andrew’s choir teacher enticed him into the school choir and back to music. “I grew up and fell in love with the stage and then when I got to university, I fell in love with the incredible sound of opera,” Lavigne says, recalling the pull of artists like Pavarotti and Bocelli. Following studies both locally at UVic and internationally, Lavigne felt he needed to get out and perform, giving his voice the time and experience necessary to carry some of opera’s bigger roles. “You need to put in your 10,000 hours on Entertainment sponsor:

the stage,” he notes. Enjoying the benefits of both an unforgettable voice and excellent timing, Lavigne was able to turn his talent toward the growing classical crossover genre. He toured Canada as one of the Canadian Tenors, and a second ensemble, Romanza, in addition to performing individual concerts to appreciative crowds. “The music that I am choosing usually is a continuation of has a modern, contemporary feel, but still challenges me vocally enough.” By interspersing contemporary selections with classical opera, Lavigne enjoys being able to introduce the music he loves to a wider audience while also continuing to grow as an artist. “There is still something about the human voice that can be totally thrilling,” he reflects. When it comes to choosing which of those songs to formally record, it’s an involved process, the result of a distilling of a much wider song selection down to those special choices that really work and feel right, including selections by John Lennon, Van Morrison and others on the latest album. Then, “we’ll come across a tune and say, ‘We’ve got to record that!’ and for whatever reason, it just works.” The bottom line, “if it doesn’t work for my voice and cannot come off sounding authentic, it doesn’t stay on the album.” Through his years as an independent artist, Lavigne’s voice and engaging personality have earned him a loyal fan base. He took that to the next level several years ago, making headlines both at home and abroad for his self-promoted concert at New York’s famed Carnegie Hall, a “bucket list” item that has paid off. “That event really caught the public’s attention and generated a lot of momentum,” says Lavigne,

A childhood passion for singing has served Ken Lavigne well as he pursues his passion for making music.

whose highlights since have included touring opportunities, a performance with David Foster in Los Angeles, and a workshop for a new opera with Victoria composer Tobin Stokes. “I’m thrilled that the interest level hasn’t waned.” Today Lavigne is growing accustomed to being recognized on the street in Victoria – though he jokes it’s often as “that guy” or sometimes actor Colin Firth – and enjoys spending time with his wife and three children, age 7, 6 and 2, in Chemainus. “They keep me on my toes,” he laughs. “When I’m not performing, I’m being a dad.” In his professional career, “I continue to grow as a musician and an artist, and I realize you’re never finished,” he says, emphasizing the importance of being “authentic and true to your voice.” _

Coming Up on Stage Catch A Candlelight Christmas with Ken Lavigne Monday, Dec. 5 in a 7:30 p.m. concert at the Royal Theatre, 805 Broughton St. In what has become a Victoria tradition, Lavigne’s Christmas concerts entertain with rich vocals and engaging story-telling. Backed by a five-piece ensemble, this all-new show includes songs from his CD O’ Night Divine and a variety of holiday favourites, creating the hearth-side ambiance of a warm family celebration. Guests will enjoy personal vignettes delivered with the audience-winning charm that has, along with his strong flair for comedy, become Lavigne’s trademark. Tickets start at $32.50, with student/senior discounts available. For tickets call 250-3866121 or visit For more info visit

Women in Business PROFILE

Dr. Suzanne Sutter Oak Bay Optometry Clinic When it comes to your vision, there’s no substitute for regular, professional eye care. It’s a message Dr. Suzanne Sutter brings to her patients each and every day at Oak Bay Optometry.


Offering complete optometry services for six years now, Dr. Sutter and her staff provide full vision and eye health assessments, in addition to the sale of glasses and contact lenses, and prescriptions for medications if necessary.

in Business and Management, Communications, Conflict and Disaster Management,

From young children through adults and the elderly, “absolutely everyone should be receiving routine, quality eye care. One of the best parts about my job is being able to meet and connect with people of all kinds and of all ages. I love kids and also love having time to visit with my elderly patients. You can learn a lot from them!”” Dr. Sutter emphasizes. The philosophy goes a long way at Oak Bay Optometry.

Environment and Sustainability, Leadership, Tourism and Hospitality, Education Studies,

“We have a friendly clinic with a lot of


Royal Roads University congratulates the Black Press Women in Business honorees. You’ve earned this distinction and we’re proud of your accomplishments. We’re also proud to prepare our female students (60% of our enrolled learners) for their future in business with online and on-campus courses, where students can learn the tools and techniques needed to be successful in their industry. Whether they’re looking for a degree

or any of our programs, they can find a solution that works for them. If you’re considering a degree, diploma, certificate program, or a custom training solution, check us out at or contact an enrolment advisor at or 1-877-778-6227




character,” character ” Dr. Dr Sutter says. says With a caring, knowledgeable team of eye care specialists, “we have a fun, relaxed atmosphere while at the same time offering top-quality eye care with the most advanced technology.” Originally from Saskatoon, Dr. Sutter moved to Victoria after graduating from the University of Waterloo in 2005. After five years gaining experience at other clinics – including a 2009 volunteer trip to Belize, where she helped with hundreds of eye exams in poor communities – she has committed to the Oak Bay community. “It’s going very well,” she says. “I’ve opened up full time hours, including some evenings and Saturdays and plan on being a part of this community for many years to come!” For more information, call Oak Bay Optometry at 250-595-8500.


100 - 2067 Cadboro Bay Road




Local women making a difference

Sears fosters an environment of success Eco-entrepreneur sponsor builds on history and reputation as it looks to the future.

Dr. Judith LeRoy and Dr. Nazima Sangha, Family Eyecare Centre The best knowledge of today combined with the experience of more than 80 years at the Family Eyecare Centre of Dr. Judith LeRoy and Dr. Nazima Sangha. “Our optometrists, optometric assistants and staff have years of experience in providing comprehensive eyecare with personalized service,” Sangha says. In addition to their own practice, both doctors also enjoy volunteer work with organizations such as the Third World Eyecare Society, the Rotary Club and Amigo’s Eyecare. Conveniently located on Yates Street, the locally owned and operated optometric clinic is proud to serve the eyecare needs of Greater Victoria, combining excellent service with a dedication to patients’ wellness. “We pride ourselves on providing complete eye health care to all ages and family members,” says LeRoy, inviting families to enjoy the colourful children’s play area that will keep the little ones entertained while waiting for their appointment. For more information about the Family Eyecare Centre, call 250-383-2411.

749 Yates Street, Victoria, BC • Tel: 250.383.2411 • Fax: 250.382.2444

One of the favourite childhood memories for many Victorians recalls the day each fall when the Christmas Wishbook arrived from Sears – it meant the holidays were finally coming and long letters to Santa could be started. Others remember shopping with their parents for the perfect back to school outfit or new appliances for the kitchen. It’s all part of the collective history Sears shares with its customers, and continues to build upon today. With Sears for 11 years now, Margaret Ramsay was a long-time Eaton’s employee who joined Sears when it took over the downtown location for a time. The recently named manager of Sears Home – who also owns a Maple Bay hazelnut farm – suggests shoppers connect with Sears both because of its history in the community and the scope of what it offers shoppers. That in turn helps build the relationship between staff and customers – virtually everything they’re shopping for at Sears, staff all have in their own homes, whether it’s a new work outfit, a new bedroom suite, or a new fridge for the kitchen, Ramsay explains. Victoria native Michele Venables, manager of Sears at Hillside Shopping Centre, has worked with Sears across Canada, including flagship stores in Winnipeg, Calgary and Toronto. Now in her 16th store, she’s seen the role Sears plays in shoppers’ lives in cities across the country. “I think there’s a passion and loyalty. The customers are extremely passionate about shopping here,” she says, pointing to many who have grown up shopping with their parents or

Michele Venables (left) and Margaret Ramsay.

dreaming over the Christmas catalogue. “They really feel an ownership.” That same sense of history and loyalty continues with the staff, both at the community and corporate levels, meaning customers know they can come in and speak with a knowledgeable associate about the products in-store, and that the company will stand behind what it sells. “I think that’s really the driving force,” Venables notes. Sponsoring this year’s Black Press Women in Business Eco-Entrepreneur Award was a natural, given Sears’ efforts toward sustainability, both at a corporate level and in its work with homeowners. “We chose to sponsor that award because it’s something Sears takes very seriously,” Ramsay says, noting Sears has been the Energy Star retailer of the year for many years, and also offers shoppers a Carbon Cost Calculator. “We try to do our part for the environment.” Adds Venables, “We can help you save energy and money, and show you how to do it!” _

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Local women making a difference

Fabulous fall fashions

The season’s esse ntials Key pieces a

bring their cu women should look fo rrent wardro r be up-to-dat to 1. Leopard e? p ri n t so m ething – ch favourite pie oos ce nic, but wear , such as handbag, scarf or e a it two places tuat most; 2. Skinny-cu t dress pants in 3. A poncho black (rather than) braving two or three bold or 4. Plaid skirt cape (waist- to hip-lengt solid combinations.” or knee-lengt h) h 5. Faux fur ve Want to be a bit more bold? “A great way st or item wit A-line skirt 6. Cardigan h faux fur tr to introduce new colour combinations, escolours, such sweater in one of the seas im pecially bright shades, is to start with an as te on’s 7. Brown Bo al or maroon accessory piece such as a scarf paired with ot s, fl at or lo either ankle or calf length w wedge heel, in another spot of bold colour like coloured denim or a cardigan, so you have two punches of colour teamed with one or two neutrals.” comfortable and ready to move with you!” For working moms on the go, choose fabrics Pitfalls to watch for this season? “Leggings and that survive the scrunch test and work with lay- jeggings DO NOT suit everyone and are majorered styles. A boyfriend blazer and great cardi- ity of the time are not suitable for office profesgan in neutral tones are key and can dress up sional,” Pollard says. “To achieve a work-suitable cargos and jeans or relax a dress or skirt. Opt style, use a ‘skinny style’ dress pant instead. It for “lower wedge heel or flat boots with buckle gives you same layered styling look but with a detailing that look dressy and classic, yet are ‘dress pant’ image that says professional.” _

From work to weekend to night on the town

By Jennifer Blyth

and accents of trend patterns and textures in smaller areas, Pollard says. “There is more emphasis on good quality bas the seasons sics and making your wardrobe work better for change and you, and still lots to play with when it comes to we look to our textures, including lace, faux fur, Sherpa, corwardrobe for someduroy and chunky knits,” she says. thing a little warmer, For a terrific new pair of shoes, look for reuniting with that faanimal textures such as snake or leopard, or a vourite sweater can be bold pair of red or burgundy pumps. In boots, like cosying up with look for ankle booties or tall calf or under-knee an old friend. Mayfair Mall styles. Pair style with comfort with a pair of Keep things fresh fashion stylist wedge heels. Accessorize with paisley or leopand in-style by add- Bonnie Pollard. ard prints, lots of scarves, plus long pendant ing few key pieces and necklaces, chunky bracelets, bold rings. bring those old standBelt are thin, one- to two-inch leather, or soft, bys up-to-date. For women, expect to see some sophisticated ‘70s styles, with a little ‘80s influ- wrap-style thick leather, designed largely this ence, says Bonnie Pollard, fashion stylist with season to blend with the outfit colours rather than contrast at the waist, Mayfair Shopping Centre. Pollard notes. Look for full A-line skirts, jumper While Victorians love dresses and long, knee-length hemtheir fashion, we do tend lines, culottes and wide-leg trouser to wear it a little differentpants. On top, capes and ponchos ly that those in Toronto will add a little swing. or Montreal. “Our style is Details include faux fur and Shera more relaxed combinapa features, plus geometric prints, tions of layers and more plaids, polka dots, coloured pants subtle colours/patterns,” and colour blocking. Pollard explains. Where Today’s top neutrals are brown and other cities might choose grey, while merlot and teal, saffron strong colour contrasts yellow and burnt orange are perfect such as saffron yellow for those looking for warmer colours. with purple or red, “in Prefer something a little more viVictoria we tend to wear brant? Try bold blue and red. Looking ahead to winter, find Dress casual from one colour paired with “timeless” pieces with elegant lines, Talbots, at Mayfair Mall. neutrals or in patterns


Entertaining ideas With the busy holiday season ahead, an outfit that will transition beautifully from day to evening can be an essential. Starting with the right base, a carefully selected accessory or two can take you easily from the office to a night on the town. For example, look to pair a great dress with chunky knit sweater and tall boots for day and then switch to a cropped blazer and pumps for evening, Pollard suggests. For a different look, “I also love styling day-to-evening looks with chiffon and lace tops with trouser pants or knee-length skirt, then changing up the footwear and jacket for evening.” Unsure about the formality of dress is for a particular event? Pollard recommends two of her favourite “go to” looks – a slim-cut dress pant paired with heels and a trend top, topped with a boyfriend blazer or cardigan sweater, or a knee-length dress with wedge heel boots and opaque tights topped with a boyfriend blazer or cardigan. “I also always carry some A day to evening makeup, such as brighter shade of lipstick, gloss and eyeliner, and hair look from Olsen items to create semi ‘updo’ ... small things that can really dress up a look.” Europe.

. . . s l l i h t s e W d n i F Find Home Learn why France is smiling… Hint: It’s not the coffee!

Well, not just the coffee. In France’s words, “I love my Westhills home. It is well designed, has quality finishings, ample storage space, and the yard is well

landscaped. But, the best thing is, knowing that everything has been done right, leaving me with time to enjoy my coffee, spend more time with my family and friends and be free from worry.”

France de Montigny is a Lawyer with Stevenson Luchies & Legh and works out of their Westshore office in Langford.

If you are looking for peace of mind visit the Westhills show home today. From Veterans Memorial Parkway turn onto the Langford Parkway, drive past City Centre Park and follow the signs.

See˜#..+-' #465*140'PREC at 250-889-4445

*For a 4 year fixed closed term Rates can change without notice



With over 60 years combined experience in the travel industry we are the women that can get you places! AMANDA STROBL, CTC

Join me as we enjoy the delights of San Francisco, the Napa and Sonoma Valleys on Trafalgar Tours’ San Francisco and Wine Country Delights Tour. This leisurely paced tour begins with three nights in San Francisco followed by four nights in the Napa Valley. We will enjoy the sights and sounds of San Francisco, many winery and vineyard tours as well as a cooking class at a renowned culinary school. The tour includes limousine service from your home to and from the Victoria International Airport as well as a pre-tour lunch at a local winery where you will meet your fellow travelers. *Tour will be hosted and exclusive offers are based a minimum of 16 participants Trafalgar Tours’ 2012 Europe & Britain Summer itineraries are also NOW ON SALE! Book and pay by 31 December to save up to $1000 per couple. For more details or to reserve your seat please call or email Amanda Strobl at 250-383-5414 or


Explore Europe in comfort with Viking River Cruises. Unpack once, enjoy breathtaking scenery from everywhere on the ship and walk right into the heart of your destination. Join me as we experience the magic of Christmas in Europe, where so many seasonal traditions began. Public squares glisten in the evening, lit by thousands of glittering lights, while every home glows with the warmth of the hearth and the fragrance of hot, spiced wines. Shopkeepers welcome you among displays of carved wooden toys and handcrafted sweets, and the crisp air rings with laughter and sleigh bells. Depart Victoria 08 December 2012 for this 9 day Basel to Amsterdam itinerary . Rates start at USD 1099.00 pp (cruise only/based on two sharing). Call Kathryn at 250-383-5414 about this or any other Viking River Cruise departure.



Gift that keeps

giving back to the


Discover the allure of the old world and splendor of the new. With more time in port, immerse yourself in the vibrant history, culture and cuisine of more than 300 global destinations. Your Oceania Cruises’ home away from home awaits you with a refined yet relaxed ambiance that ensures your absolute comfort. Our staff warmly welcomes you as you savor the culinary creations of Master Chef Jacques PÊpin or simply relax with a massage in our Canyon ranch SpaClubŽ. Discover a world of Value without compromise. Ask Sandy about Oceania’s 2 for 1 pricing, free airfare and up to 3,500 bonus savings per stateroom for the 2012 European Collection, Marlin Travel offers many departures with prepaid gratuities and ship board credits.

Tuesday November 8th Come in for Xmas decorations, stocking stuffers, party supplies, party dresses and more!

415-777 Royal Oak Drive, Victoria, BC, V8X 4V1

Phone: 250.383.5414 • Fax: 250.386.1440 • Toll Free: 1.866.603.0102 Conveniently located in Broadmead Village in Victoria, BC, Let the travel professionals at Marlin Travel plan your unforgettable journey or handle your precious business travel plans.

The Ladies of Saunders Subaru show off their top picks



Great on long drives, superior comfort and love the heated seats.

Love the visibility and the large storage space for all the grandchildren’s hockey gear!

2011 Forester.




2000 Model Outback.

For the sporty style and amazing handling.



2011 Outback.

A classy design and smooth quiet ride; overall great car to drive.


Impreza Hatchback.

Hello CoolSculpting... BYE, BYE BULGES.

A new technology designed to signiďŹ cantly reduce fatty bulges in just a single one-hour treatment. Health Canada approved, no surgery or downtime. Exclusively at MD Esthetics.

Love the sporty look, smooth ride and comfort for being a small car. Safety features and all wheel drive in Subaru’s are second to none.

RUTH SAUNDERS – What do you like best about the automotive industry? I love the relationships that are formed between customers, staff and suppliers. It allows us to give back to our community in so many ways.

To learn more visit

'&&-$0/'*%&/5 #&:0634&-' -00,".";*/( To book your FREE consultation with one of our physicians, call




201 - 1910 sooke road at colwood corners

Edie Foster, Ruth Saunders, Norma Saunders, The Great Sumo Cover Guy, Sasha Butts, Mary Turner and Dawn Torcov

SAUNDERS SUBARU 1784 Island Highway, Colwood




Local women making a difference

Historic hotel returns to Oak Bay


piece of receive hospitality Victoria’s that makes them history is happy.” rising once again Of special interas locals and guests est for local spa alike look forward enthusiasts will be to the brand new the opening of the Oak Bay Beach waterfront spa and Hotel, set to welmineral pools, recome guests this calling the 1930s May. and ‘40s when a Shawna Walker And when those saltwater pool weldoors open onto the modern comed bathers at the foot of reinterpretation of the long- the property. (Interestingly, standing waterfront hotel, it the pool’s last guest was Mirawill represent the culmina- cle the Whale, who was nursed tion of many years of hard back to health here in 1978.) work from owners, staff and Come spring, guests will the community to make the enjoy waterfront treatment project happen, says Shawna rooms in the historic boatWalker, vice-president of mar- house, the mineral pools and keting for Walker Hospital- a fitness centre with rooftop ity Group, co-sponsor of this garden, providing an attractive year’s Black Press Women in viewscape from the hotel. “The Business Above and Beyond invitation is out,” Walker says. award, with interior designer “This is going to be a premier Sonya Coetzee from Outsite spa on Vancouver Island; there Indesign, who is working on interior design for the hotel. Rendering of the new After years in development Oak Bay Beach Hotel and building mode with her husband, Kevin Walker, as opening day nears, Walker looks forward returning to the hospitality business. “This is the world I love and I am thrilled to get back to it,” she says. “I like creating memories for people and seeing them

will be no experience like it.” Also significant will be the opening of the David Foster Foundation Theatre, which will once again bring dinner theatre to Oak Bay. As part of their partnership with the foundation, Walker Hospitality Group has committed to raising more than $2 million for the charity, Walker notes. Another member of the Walker family business, daughter Kate Coles, will be operating Kate’s Café, with a homestyle menu inspired by her travels, and a warm welcome offered by original hotel doors, soon to be the gateway to Oak Bay’s newest restaurant. Daughter Brooklyn Greig has also joined the family in its other hospitality project, the Discovery Club, a wholly owned luxury travel club offering members access to breathtaking locations around the world. _

Women in Business PROFILE

Janice Strand Expedia® CruiseShipCenters® Mt. Doug announces Janice Strand as sales manager. Strand has more than 25-years of Strand. “I’m excited about the experience in travel management including momentum in the cruise industry work at BCAA and Sears Travel. Her and at this agency.” extensive experience in travel marketing, Expedia® CruiseShipCenters® hosting cruise groups and customerMt. Doug is a full service travel ® centered service coupled with the Expedia agency, specializing in luxury and niche CruiseShipCenters® strength in the travel cruises. The experienced team of travel marketplace make this new role the ideal fit consultants focuses on a personal approach for the next phase of her career. to travel planning and offers thousands of “I really wanted to be working in a growth area with a strong organization,” said

cruises which can be booked online, inperson or over the telephone.

Expedia CruiseShipCenters, Mt Doug (250) 477 4877 • 4089A Shelbourne Street

Follow the Leeder… in Personal Training Are you a woman in business, not meeting your fitness goals? Are you tired of expensive, smelly, overcrowded gyms that give you the “one size fits all” program. If so do something about it! I own a private gym, with a child area, so you don’t have to pay for a sitter and have full facilities so you can shower and go. You can have the privacy of a 1 on 1 session, a doubles session with a friend or have fun in a Boot Camp class. Whatever you choose, I will create a fitness program and meal plan suited for you. My name is Melanie Leeder, I have over 11 years experience as a Personal Trainer.

First Session expires Nov. 15, 2011



I have just moved back home from Vancouver, eager to share my fitness knowledge and experience with you. I’m a Mother of 3 and understand, how hectic life can be. When you’re ready, I can help. You can have excuses or results, BUT not both. • 250.661.3536




Women in Business PROFILE

Gladys Abrams

To the ‘Milestone Women’ &

R.S. Restoration Services Ltd. Disaster Kleenup Canada My husband, Roy and I purchased R.S. in 1988. We felt owning our own business would be exciting as well as rewarding. My financial background has been an asset in my position as Comptroller of the Company. We are a locally owned business in Victoria specializing in the property damage restoration industry with a branch in Duncan. We service Victoria, Sooke, Cowichan Valley, South Island and the Gulf Islands. In 2000, we joined a national network of restoration contractors, Disaster Kleenup

Canada. I joined the marketing committee, as well as the board of directors. Networking on a national level has assisted in expanding our business horizons. In the past 21 years at R.S., I have particularly enjoyed working with our staff, many who have been with our company long term. As a Disaster Kleenup member, I have also particulary enjoyed meeting members from across Canada who are in the same industry, many who are now close friends.

250-383-0030 •

Women in Business throughout Victoria ... You are each an inspiration!

Congratulations to all the women who are recipients of the Annual Black Press Women in Business Awards. Your unwavering commitment to our community is incredibly appreciated and admired! Our own Fran Kitson was last year’s recipient of the “Above & Beyond” award, she continues to amaze us with endless energy and service to our ministry!

Promoting the well-being of seniors in the Greater Victoria Community

Michele Breuer Victoria Executive Centre She opened 4,000 sq. ft. corporate meeting space on Fort Street in September 2009.

• SENIOR LINK Telephone Line • Seniors’ Services Directory • Peer Counselling • Home Visits After Hospitalization

Her goal is to become Victoria’s #1 Corporate Learning Centre. Her clients say she’s already there. third floor, 915 fort street, victoria, bc 250.383.6338

...simply meeting expectations

Ursula Muirhead, President and Founder of Innovations Catering, Inc., spent her childhood years in the Alsace Region where her grandmother inspired her passion for creative cooking. Her early teen years were spent helping out after school in her mother’s restautant in Toronto. In the early 80’s, Ursula was fortunate to work with Chef Kurt Adrian, one of the founders of the Vancouver Island Chefs’ Associatioin, and spent two years receiving detailed training in the catering industry, after which she took over as house caterer for the Victoria Edelweiss Club. A number of years ago, Kristy Cline joined the company and has since become Ursula’s most valued assistant, managing many of the functions and taking great pride in creating and maintaining up-to-date quality and service. The company offers competitive catering packages at the Edelweiss Club and a variety of other venues. Decorating packages, including chair covers, are also available. Custom designed menus are available to suit all needs and budgets. Ursula and Kristy are happy to meet with you and discuss your future event.

check out current promos on our site:

Ursula Muirhead

smile for the health of it • Cleaning • Ultrasonic tartar removal and biofilm disruption • Head and neck exam including intra-oral cancer screening • Desensitizing • Custom whitening kits • Sports/mouth guards

We accept all dental insurance plans and provide direct billing services. 141 Menzies Street • (250) 590-1931

Kristy Cline (t) 250.479.6288 Assistant Manager (c) 250-818.3226 (c) 778.977.09071

Women’s Sexual Assault Centre healing, education & prevention

“We never know how strong we are until kind and gentle people give us hope, a new life.” ~ WSAC Client Your gifts help us to provide hope and healing to over 2,500 people each year and much-needed prevention education to 2,000 youth through our award-winning Project Respect program.

Thank You, Victoria! | 250.383.5545 | crisis line 250.383.3232



Local women making a difference

Business basics for successful growth By Jennifer Blyth


s your business all you want it to be? Sometimes we get so busy in the day to day, we lose sight of the path we’ve embarked upon, making it difficult to measure our success, let alone chart a course to the finish line. However, following a few basics of a successful business can keep you on course, says Dawn McCooey, author and business advisor with the Women’s Enterprise Centre. First, “I think it’s understanding the numbers and the financial Dawn McCooey side of the business,” McCooey says. That doesn’t mean you need to do it all yourself, but you do need to be able to make good decisions and know who to call on to do those specialized jobs. Beyond simple bookkeeping, without understanding numbers, “how do you decide inventory levels, which items are profitable and how it compares with industry average. Numbers affect all these things.” It’s also essential to remember that you are not your customer, which means it’s not enough to sell what you like, if that’s not what others are buying. “So many have likes and dislikes and they build the business around it without getting the customer perspective,” McCooey explains. “Doing what you love and you’re good at is a big part of the success, but it’s only one-third

of the puzzle, McCooey says. Another attribute of success, and something women tend to be good at, is building relationships and recognizing that not everyone is a competitor; in fact, collaboration can improve business, McCooey says, pointing to the yacht charter business that can’t take a large group, but recommends someone with a larger boat who can. When the situation is reversed and the larger company has a query from a smaller party, they’ll return the favour. “You can’t have collaboration without competition and what women do is balance that,” McCooey says. To build those strategic alliances, business owners need to network, something that can go by the wayside as they get caught up in the hectic day-to-day operations and life in general. However, McCooey emphasizes, “you can’t not have time for’s taking time to work on your business, not just in it, and as difficult as it is, there has to be time to work on the business. “If it’s important for your business, there’s time.” From a marketing perspective, 20 per cent of a business’s customers buy 80 per cent of its product; by looking for strategic alliances – such as the weight loss centre that works closely with personal trainer next door – you can increase the exposure for your business with people who might be looking for your products or services. If networking doesn’t come easily to you, look for opportunities that make it easier – such as a business mixer – and “go with someone who is really good at it and start to build relationships,” McCooey suggests. “Think about where your clients are or referrals for clients.”

Of course, not everyone wants to grow, content to stay at a certain size, but if you do want to get bigger, “you have to be really clear about what your goals are and how you’re going to get there.” Need help in developing that strategy? • Find a mentor, someone who has had experience and success; • Take an evening course through continuing education; • Contact organizations like the Women’s Enterprise Centre for support and information; • Network. “And don’t say you’re too busy because with the most successful people in business, those are the kinds of things they’re doing,” McCooey notes. They also accept that what happens to their business is their responsibility; “they don’t blame others and they don’t blame the economy.” In fact, she notes, it’s interesting that statistically, businesses that start up during a recession actually have more success. “They start with limited capital, manage on a shoe-string and understand the business better.” _

Women in Business:

We want you! Do you know an amazing women in business? Let us know about her and she could be honoured in the 2012 Black Press Women in Business Awards. The annual awards honour women in four categories: Women Business Owner, Eco-Entrepreneur, Rising Star and Above and Beyond. To be eligible for the awards, nominees must be women residents of Greater Victoria. Readers can nominate more than one individual and you can nominate yourself. Women Business Owner: The nominee must own at least 51 per cent of a small or large business, including home-based and franchise businesses, which has been in operation for at least three years. Rising Star: The nominee can be an employee of any Greater Victoria business. She may be new to her industry but making her mark, demonstrating creativity, enthusiasm and a strong work ethic. Eco-Entrepreneur: The nominee runs either a small or large business, including home-based and franchise businesses. Nominees must be the creator of the business, which must have an environmental or green focus. Business practices must demonstrate knowledge of and adherence to eco-friendly principles. Above and Beyond: The nominee can be an employee of any Greater Victoria business, including home-based. The nominee should be a veteran of her industry and continuing to make her mark in both her industry and community. The nominee demonstrates a dedication that goes beyond her job description and For more info email demonstrates community contribution._

Thinking Pink

for all the right reasons Thank you, Victoria! With your help, the Campus Honda 2011 Cure Crew was able to raise over $9,000 in support of the Canadian Breast Cancer Foundation. Some ran, some walked, some staggered - but everyone had fun at this year’s CIBC Run for the Cure.

IF IT’S NOT A HONDA, IT’S JUST ANOTHER CAR. Honda has received more quality awards than any other car maker and the Honda CR-V was named a “best buy” by the Consumer Guide. So you can buy a car, or you can buy a Honda.



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Campus Honda 506 Finlayson Street, Victoria, BC V8T 5C8

250-382-2277 • 250-388-6921

Offer valid until October 31, 2011. See dealer for details.



Local women making a difference

Bank builds culture of respect among both staff and clients

Consistently helping people through referrals – Thank You! Guiding clients throughout the entire real estate process.


Call today for your Individual marketing plan. 250-370-7788


Women in Business PROFILE

Dr. Meredith Standridge A Family Dental Practice “From children to seniors and everyone in between,” Dr Meredith Standridge, DMD, welcomes patients to her Oak Bay dentistry practice.

Dentistry in 2009. Today, she is a member of the Canadian Dental Society and the BC Dental Association and is currently on the executive board of the Victoria Dental Society.

While new to the Victoria dentistry scene, Dr. Standridge brings a passion and enthusiasm for her career as a family dentist and associate of Dr. David Zaparinuk, whose practice she joined nine months ago. Originally from Tullahoma, Tennessee, Standridge attended Florida State and Nova Southeastern University, graduating from the Faculty of

“Having lived in Victoria for two years, we have really enjoyed living in such a friendly and walkable city,” says Standridge. “I enjoy being involved with the Victoria Dental Society and I look forward to many more years in the community.” For more information about Dr. Standridge and her office, call 250-595-4478.

Dr. Meredith Standridge, B.Sc., D.M.D. 250-595-4478 Suite 307 - 1830 Oak Bay Ave.

Women in Business PROFILE

hether by design or happenstance, when we find something we love to do, it’s easy to stay with it. So it has been for Ericka MacKenzie, Manager Sales and Service for Canadian Western Bank here in Victoria. With Canadian Western Bank for the past eight years, MacKenzie came to the banking industry as a summer job out of high school in Regina, but today wouldn’t be anywhere else. The diversity of her day keeps things interesting, with responsibilities ranging from Ericka MacKenzie staff development to investment management for her clients, including mutual funds. “It’s nice for me because I do a lot of different things,” says the married mother of two teens, who enjoys hiking and cooking in her spare time. “I love dealing with people. I love working on the retail side, helping staff develop their sales and developing relationships – it’s about helping people.” MacKenzie recommends banking as an excellent job for young graduates as it offers an array of practical skills – especially around understanding money and investments. “Any skills

you will learn working at the front of the bank will help you through the rest of your life.” Over the years, “I’ve done every job on the retail front and it’s all because of this company – this is an excellent company to work for,” MacKenzie says, noting that with the bank’s commitment to employment equity, more women are moving into senior positions in an industry that once was significantly maleoriented. From training to benefits to development, “the company values its employees...They really look at what you can do based on your skills, not your gender, so there’s lots of opportunities.” That culture of respect continues on to Canadian Western Bank’s clients. If you call, don’t expect voice mail; you’ll always reach a “real person” on the other end of the line. And those visiting in person will more than likely be greeted by name. “Every one of our staff knows 90 per cent of our customers,” MacKenzie notes. “Because we’re a little bit smaller, we can spend a lot of time with our clients, so everyone essentially gets private banking.” _

Jacqueline Horton

Congratulations Jackie Horton! Your work in Victoria’s community is truly ‘above and beyond’! ~Kerry James Genesis Law Group Bringing together a passion for helping people with a love of the law has been a winning combination for Victoria lawyer Jacqueline Horton. Part of the city’s only full-service female law firm, among Horton’s preferred areas of practice are elder law and wills and estates, in addition to personal injury and employment law, real estate and mortgages. Before opening her law firm in 2004, Horton was a midwife and nurse for about 15 years, and the compassion characteristic of these careers shines through in her approach to the law. Today, through managing her own legal practice for about 7 years, Horton has developed a keen interest in the emerging area of elder law. Those efforts, along with her many other contributions to her career and community, were instrumental to her winning this year’s Black Press Women in Business Above and Beyond Award.

Horton prides herself on her dedication to her clients and their well-being, something she’s especially sensitive to with her senior clients, who often have no one else to advocate for them. “Dealing with the elderly, especially the frail, it really needs a different skill set,” she says, noting that often “it’s remarkable what these older seniors have been through. They have such amazing stories, but they are really vulnerable and I appreciate the opportunity to give back and make a difference in their lives.” Located in the heart of Victoria, Genesis Law Group makes its home in a heritage house converted into law offices, allowing staff and clients both to enjoy a warm, welcoming atmosphere to review their legal matters. Find Jackie Horton and legal assistant Pat De Jong, with Genesis Law Group at 1127 Fort St. For more information, call 250-475-0775.

250-475-0775 1127 Fort Street

250.590.7013 I



Shaunna promises to provide the most professional, ethical and informed real estate service in the industry. My goal is not the number of houses I can sell, but to give the personal service and attention to my client’s one family at a time. Contact me... it will be the best move you ever make! Coast Capital Realty




Women in Business PROFILE

Women in Business PROFILE

Tanya Higgin

Carolin Roussel

Relax your stresses away

Change your look… add style! Step into Eye Etiquette Optical and be transformed! This fresh upbeat boutique not only excels at great customer service, but carries a wide selection of designer and cutting-edge frames and sunglasses suitable for all ages and all occasions. Eye Etiquette deals with both prescription and non-prescription eyewear, contact lenses, a variety of sport sunglasses and the latest in optical technology.

Eye Etiquette Optical Boutique, located in the Western Communities, is both locally owned and operated. Owner Carolin Roussel and her staff, have been serving the Greater Victoria area as Licensed Opticians for over 30 years combined. They are continuously expanding their knowledge to provide customers with lifelong eyewear and vision needs. Now offering complete eye health examinations so please call today to book an appointment. | #189 - 2401 Millstream Road | 250-474-1941

Women in Business PROFILE

Donna Dewaard Honest and Ethical Values Donna of Old Style Repair is owner and service writer. This well awarded business focuses on honest & ethical values. Consumer education is key in building strong relationships. Women are encouraged to ask questions, which places you as the consumer, in the position of knowledge. This rare shop puts you at ease, your concerns are met and dealt with, and you are fully aware of both the issue(s) and costs involved. Utilizing top diagnostic equipment and excellent technical

abilities Old Style services foreign and domestic, gas, diesel and propane powered vehicles. Old, new and middle aged vehicles are welcome. New parts and labor are always under warranty.

Allow your everyday stresses to melt away as you step into your private treatment room at Emerald Day Spa, where the tranquil setting will calm your senses and the expert estheticians will have you relaxed and rejuvenated. “Emerald Day Spa is devoted to providing our clients with the best quality service in a professional and comfortable environment,” explains owner Tanya Higgin. “With our mission to restore inner balance with a positive atmosphere, exceptional service and a lasting impression, we are passionate about creating a unique experience on every visit.” Higgin founded the day spa in 2007 as a one-room spa in a hair salon. As the business grew, she was able to expand, moving to South Oak Bay in May 2009 which allowed her to welcome estheticians Heather Mussell and Jessica Szepat. With this experienced, professional team, Emerald Day Spa is committed to providing the highest quality services, with estheticians who continue their professional development, ensuring

2011 Business of Excellence, Business Vancouver Island 2010 Better Business Bureau Torch Award 2009 Business of Excellence, Business Examiner V.I.

Old Style Repair Ltd.

Technology of Today ~ Service of Yesterday

2702 Sooke Rd., Victoria • 250.478.9246 •

Women in Business PROFILE

they are always current with the latest trends and information for the spa industry. Appreciating the spa’s commitment to the highest standards and to their clients’ wellbeing, business continued to blossom, allowing Emerald Day Spa to expand once more to a bigger, more central location at 2807 Cedar Hill Rd. (at Hillside). “Completely redesigned and renovated, the new location is calm, relaxing, beautiful and my dream-come-true,” Higgin says. “We are passionate about creating a unique experience on every visit. With complementary tea and chocolates, we strive to indulge every aspect of our clients’ well-being, leaving their spirit and senses revitalized. “Our value-added services and attention to detail set us apart from your common p We look forward to everyday spa. ou!” treating you!”


2807 Cedar Hill Rd.

Women in Business PROFILE

Clothesline Clothing Consignment Boutique

Dr. Lindsay Goulet Compass Fitness Consulting

Allison Gallant Olena Foshchevska Natalie Bastone Dana Collison Offering quality consignment for all ages, Clothesline Clothing has been with the West Saanich Community for more than 20 years. Clothesline and the community have grown up together. They’ve been loyal friends and watched each other pass through the many changing stages of life. “It is our fondest wish that from this day forward we can continue to build a symbiotic relationship that benefits both us and the community at large.”(Dana) Today, under new ownership, the partners have a new collaborative vision; to remain a solid fixture in the community while providing something that has been missing, designer fashion for all ages, at a reasonable price. Clothesline also prides itself on supporting local artisans. They offer a wonderful variety of locally designed

merchandise. From aromatic homemade soaps and lotions, to adorable knit hats and fabulous handcrafted jewelry. They are always on the lookout for unique products that complement the style and taste that is Clothesline. Clothesline has a select group of fashion experts who provide new services which includes “After Hours Fashion Parties” as well as our “Personalized Shopping Services”. If your time is at a premium and 9-5 shopping is not your favorite pass time, we just may have the unique answer to your shopping woes!…(Ali) A visit to Clothesline is sure to surprise and delight anyone who wants something spectacular and unique to add to their wardrobe. Come to Clothesline for the Best… Best quality, Best price, Best Selection!


104 - 4452 West Saanich Rd. Victoria, BC V8Z 3E9

Whether you’re looking to improve your personal fitness or to enhance workplace wellness with a staff fitness program, Lindsay Goulet’s Compass Fitness Consulting will help you find your way. Complementing her 15 years experience in the fitness industry, Goulet offers extensive education and training, including a Bachelor of Physical Education, Masters in Exercise Physiology, and PhD in Occupational/Exercise Physiology. “I’m just as in love with fitness today as I was nearly 20 years ago holding that first gym pass in my hands,” she says, welcoming everyone from novices to advanced fitness buffs to her programs. To be able to turn that passion into a career has been a dream come true and Goulet thrives on helping clients achieve their fitness and wellness goals. “As specialized fitness consultants whose sole passion is your unique

fitness journey, we’re here to guide anyone interested in maximizing their health through fitness programs and education,” Goulet explains. While working on individualized personal training is part of the picture, Goulet also offers corporate workshops and seminars, in addition to creating office fitness initiatives, including personal fitness assessments and individualized programs. Specialized bootcamp programs for pre- and post-partum women, along with fitness for golfers, are also a specialty. For more information, book a complimentary one-hour initial consultation and learn more about how Lindsay Goulet’s Compass Fitness Consulting can help you or your workplace along the road to wellness – on your time, according to your schedule, and in your location.




Are You A Roaring Woman?

We are! Give us a call to find out what we can do for you.

Women in Business PROFILE

Janet Young Showroom Now Open-Catalogue available early November Janet invites you to visit her at her new location at 3370 Tennyson Avenue in Victoria. Come and browse through a showroom filled with closet and storage tools and accessories. Kitchen, bath, bedroom or garage, Janet has solutions that will work for you. Did you trip over stuff on your way from the garage? All Organized has many configurations available to maximize your storage space - even in the garage. Full service or do it yourself - the options are endless. New solutions


arrive continually. More than organization, it’s inspiration. Come see for yourself how wonderful life can be with ALL ORGANIZED STORAGE and their solutions. Custom Closets and Storage Solutions include: • Solid Wood • Melamine and Wood Veneers • Adjustable European Modular • Rollout Shelf Conversions • Units available all shapes & sizes. • Open Tues - Friday 10-5 Sat. 10-3 3370 Tennyson Ave


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Contact me to see how Complete Canaccord can help achieve your financial goals.



PrinceHeron Communications

Independent Beauty Consultant

Communication Tools For The Workplace

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❚ tel 250.381.3633 ext.208 ❚ fax 250.386.2624 ❚ 818 Broughton St., Victoria, BC ❚ V8W 1E4 ❚ Contact: Regional Director Fiona Prince 250-418-5982 Women in Business PROFILE

Loreli Urquhart,

Alter Ego Fitness Experience Adopting a holistic approach to wellness allows Loreli Urquhart, and her staff of Trainers at Alter Ego Fitness Experience, to fully support clients as they embark on the road to better health. “We combine sound research-based nutrition with exercises guaranteed to bring results,” explains Loreli, who offers Group and Specialty Fitness classes, plus Personal Training and nutrition advice. Approaching her business from personal experience, Loreli herself embarked on a transformative journey of fitness and nutrition,

losing five dress sizes in the process! That dedication and commitment to success shows in her welcoming, knowledgeable approach with clients. “We are adamant about quality – the quality of a client’s technique in performing exercises, the quality of our on-going information and motivation, tion, and the quality of our six-week Programss to give clients the ‘start’ to their journey for overall health and fitness,” Loreli explains. For more information, please visit the company’s website and/or call Loreli at the number below.

Alter Ego Fitness Experience 250.590.FITT (3488) •

Good communication means different things to different people. We often think that we’re doing a great job of communicating our wants, needs and expectations in the workplace and are surprised or frustrated when we’re misunderstood.

Fiona offers numerous communications and writing courses for the workplace: online and in-person. She is available for guest speaking, team-building, workshops and individual coaching. In addition to teaching at Royal Roads University, Fiona mentors women in business Fiona Prince is a dedicated, enthusiastic through her position as Regional Director communications consultant, coach and for Roaring Women, and serves in the instructor who thrives on her customers community as the President of Jewish success. She uses innovative tools and Family Services. techniques to help you and your team to appreciate each other’s abilities, think Contact her now to find out how she creatively, develop action plans and can help you acheive your goals through reach your goals. She customizes all smoother communications. her sessions to your company’s needs and your employees’ communication, behaviour and learning styles.

Fiona Prince, BFA, MA Applied Communications


• Certified Keirsey Temperament Professional • Regional Director Roaring Women

BC Government CSA: Facilitation Services #000517 Training Delivery Consultant #000624



Local women making a difference

Queen Alexandra Foundation For Children’s Jeneece Place

A home away from home for families travelling to Victoria for medical care V

ictoria’s teen fundraiser extraordinaire, Jeneece Edroff, is seeing her latest project take shape at Victoria General Hospital. In partnership with the Queen Alexandra Foundation for Children, Jeneece Place, the dream of 17-year-old Jeneece will serve families coming to Victoria for their children’s treatment. Vancouver Island’s “Penny Girl,” Jeneece is best known as the youngster Jeneece Place who raised more than $1.5 million through her coin drives for Variety, the Children’s Charity and from her tireneurofibromatosis, a disease that causes tumours less efforts, Jeneece is the youngest person in his- to grow from almost every nerve root from the tory to receive the Order of British Columbia. spine. While undergoing numerous painful surAt three years old, Jeneece was diagnosed with geries and chemotherapy to treat her tumours at

Bay steps forward for Jeneece Place Vancouver Island’s three Bay Stores are stepping forward for Jeneece Place and inviting both staff and customers to lend a hand as well. Both Victoria Bay stores – at Mayfair and downtown at the Bay Centre – are donating kitchen furnishings, such as dishes and cookware, to the home-away-from-home for Island children receiving medical treatment in Victoria. In addition, both stores, plus the Bay at Nanaimo’s Woodgrove Shopping Centre, will include Jeneece Place in their gift registry, allowing customers to support the initiative however they are able, from a simple spatula to full dinner set, explains Bay Downtown manager Joanne Boyer. The Victoria stores have also challenged their associates to donate their personal HBC points, to be converted into gift cards to be used by Jeneece Place. “This allows the Bay as a national company to give back locally,” Boyer explains. “Jeneece is such a pillar of strength. She exudes such enthusiasm and I couldn’t think of a better way to give back.”

BC’s Children’s Hospital, Jeneece and her family often stayed at Ronald McDonald House in Vancouver. Having a place to stay close to the hospital was very helpful for the whole Edroff family. With her coin drive goal behind her, Jeneece started thinking about how a similar home away from home could help families who have to travel to Victoria for medical care from throughout Vancouver Island and the Gulf Islands. Their children may require treatment at the Victoria General Hospital, at the Queen Alexandra Centre for Children’s Health, or in paediatric specialists’ or other doctors’ offices. They may also require appointments for wheelchair or orthotic fittings, laboratory tests or other appointments. In recognition of the additional stress placed on families of trying to find a place to stay while meeting their children’s medical needs, Jeneece came up with the idea of Jeneece Place. Today, Jeneece Place is well on its way. Located on the grounds of the Victoria General Hospital, the 10-bedroom home will feature a large communal kitchen where families can cook meals, a common living room and dining room, a media room for watching movies, and games, crafts and laundry rooms. Open year-round, 24-hours a day, and wheelchair-accessible and barrierfree, Jeneece Place will include large decks and an outdoor play area. Continued on page 31

Come hang out with us.

Jeneece Edroff looks forward to the completion of her latest endeavour, Jeneece Place, created in conjunction with the Queen Alexandra Foundation for Children.

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Come see why we’re considered “Best of the City”

Lynne Hedstrom-McAuley

Lynne’s Little Elf Garden Centre Lynne Hedstrom-McAuley welcomes gardeners to discover one of the prettiest times of the year at her Little Elf Garden Centre – and one of the best times for planting – fall! Set on a one-acre, park-like property on Goldstream Avenue, just past Jacklin Road, the garden centre offers a truly unique setting to browse the many rhododendrons, Japanese maples, fruit trees and perennials, plus pretty additions for the fall garden, including winter

pansies and fall garden mums that will add to your garden for years to come. me. Meander through the property and be inspired by the beautiful garden setting created over the last 34 years by HedstromMcAuley. Come see why the West Shore’s gardeners come here to make their outdoor spaces special: knowledgeable staff, gorgeous setting, and some great deals – just in time for fall planting!

1062 Goldstream Avenue, Langford • 250.478.4557


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Little Thing… Big Difference Often it’s the smallest change that creates the biggest impact. Niki Kux-Kardos, founder of Nexus Facilitation & Coaching, grew up in a family business as the youngest of 4 sisters. Working with family and taking a stand as a woman in business, Niki learned first-hand what it takes to turn problems intoo potential. As a Certified Executive Coach and Mediator, Niki specializes in: • Conflict management • Custom workshops and training

Whether you are a woman in business, a young professional, or part of a family business, Niki will work with you to create the change you want to see. 250.891.4330


It is my love of the underwater realm that inspired my photography and making portraits of people underwater is my passion. Water adds a surreal dimension to hair and clothing and is a never-ending source of creativity for me. My biggest thrill is when at the end of a session my clients are so excited by their underwater portrait experience that they’re glowing with anticipation and ideas for the next one. One of my young clients even gave me a wet hug and told me ‘you’re a really good coach’ before she scampered off to change. I am an avid traveller, retired scuba instructor and a lover of adventure.


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• Personal and business coaching • Business meeting facilitation

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Dale Collins Certified Financial Planner As a Certified Financial Planner I provide information and guidance to help you achieve your financial goals. With Consistent, Dependable Financial Advice… You Can Get There!


2521 Government St., Victoria • 250-590-3187

For an appointment please contact my assistant, Tanya Leech, • 250.478.9288



Local women making a difference

Women Teens Milestone

Victoria’s women through the decades

Mary Harding


ou might well find 14-year-old Mary Harding playing with her girls’ softball team – after winning the Canadian championships last year her team represented Canada at the Little League Junior World Series in Washington State. Then again, you’re just as likely to find the Grade 9 Spectrum Secondary student competing headto-head with the boys, both in Bantam-level hockey and baseball. Mary is also one of several girls participating in the Spectrum Hockey Academy and looking ahead, she hopes to turn her tenacity and skill into a university scholarship in one of her sports. When not at the rink or ball field, Mary tries to catch up on her sleep and enjoys spending time with friends.

Black Press: What have you learned as you mature that you would like to have been able to share with a “younger you?” Mary Harding: I would have liked to share the importance of how the choices you make and the people you meet are what really shape the person you are meant to be.

BP: How do you find balance in your life. MH: To find my balance I always have to be busy

and then take my break when I go from the rink to friends. At the end of the day I make a little bit of time for myself. BP: What do people look to you for guidance

about? MH: I am often asked for advice about time management. By being on multiple sports teams, you develop very good time management skills! BP: Your proudest achievement? MH: My proudest achievement would have to

be when I was a part of the first Pee Wee A female hockey team from Victoria to win the provincials. BP: Most unforgettable experience? MH: My most unforgettable experience would

have to be this past summer when I got the opportunity to play in the softball nationals in Windsor, On. and winning, then flying to Kirkland, Wa. to represent Canada in the Softball World Series. _ Jennifer Blyth photo



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Women in Business PROFILE

Rosemary Quinn Have you always wanted to be fit?

Rosemary and her experienced team of trainers can motivate you.

In our 15th year of business, Fitness Works Personal Training specializes in One-OnOne Personal Training, Complete Fitness Assessments, Weight Loss and Nutritional Counseling all in our private studio. Black Press Best of the City Award for #1 Personal Trainer in Victoria Two Years in a Row


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Women in Business PROFILE

membership growth. This is a direct reflection of her natural interpersonal skills, and of her 30 years’ experience as an owner of retail and wholesale businesses. Deanna has generated a consistent look and feel for the Chamber’s outgoing communication pieces, as well as broadened the community events that the Chamber is involved in. All three of these women believe in and support the vision of the WestShore Chamber to advance the growth, prosperity and sustainability of business and community life on the West Shore. 250-478-1130

Women in Business PROFILE

Denise Lloyd

Promoting Health, Wealth and Prosperity

Looking for individuals who want to build an International Healthy Chocolate Business.

Teresa Hertog R.N. • • 250.514.4550 Dianne Tremblay BSc • • 250.298.7489


Ronda Rozon, Charlotte Wallis and Deanna Deacon Ronda Rozon, Charlotte Wallis and Deanna Deacon stand strong together as part of the leading force behind the WestShore Chamber of Commerce’s recent strategic growth. Ronda, leading the LiveSmart BC: Small Business Program for the Greater Victoria Region is advocating for small businesses to gain knowledge and funding to reduce their carbon footprint while improving their bottom line. Charlotte is the proud contributor to the Chamber’s 20% annual

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Sunrise Senior Living understands that you want to do the best for every generation. Since 1981, we’ve championed quality of life for seniors. Sunrise of Victoria provides: • Exceptional licensed residential care • Unsurpassed quality and continuum of care • Excellent accommodations and hospitality services • A safe and secure residence for those living with Alzheimer’s disease and related dementias.

Care without compromise Sunrise of Victoria, 920 Humboldt Street


Close enough to visit... far enough to get away.

“I earned my CHRP in 1999 and it has been hugely beneficial to my career and my ability to serve the small business community. As a small business owner, you never know what type of employee needs are going to arise in your day and having a certified HR professional (CHRP) as your “go-to” person for assistance will make dealing with needs so much easier! CHRPs are versatile generalists who can cover a broad range of areas while working in partnership with you to create a great place to work.” Denise Lloyd, MA, CHRP, Owner, Engaged HR Inc – Chair, Vancouver Island Advisory Council

To find out more about the CHRP Designation, visit BC Human Resources Management Association online: BCHRMA.ORG/CHRP

250.391.3920 | 1999 Country Club Way | Victoria, BC

Women in Business PROFILE

Dr. Marjan Gholizadeh


Pacific Rim Dental Centre

Your perfect hat awaits

Combining expert knowledge with the latest technology and a patient-first approach, Dr. Marjan Gholizadeh welcomes clients to her Pacific Rim Dental practice.

the best treatment, from placement of dental implants and recognizing oral cancers to laser-assisted perio-therapy and enhancing beauty After working alongside Dr. Garry Graves, through the appropriate use of facial Gholizadeh purchased the practice in July botox. 2009. Building a state-of-the-art practice, “By using only the latest and the best Pacific Rim Dental has become known for its equipment possible for all treatments and unparalleled level of dental care and incorpo- procedures, we are able to care for your oral ration of the most up-to-date techniques. health, restoring, preserving and enhancing Extensive training ensures patients receive the natural beauty of our patients’ smiles,” Dr. Gholizadeh says.

250-478-2973 #301-791 Goldstream Ave. •

3631 Shelbourne Plaza • 250-595-3595 •



Local women making a difference

Women 20s Milestone

Victoria’s women through the decades

Qristina Bachand


hether it was busking with her brother in downtown Victoria or entertaining music fans half a world away, fiddler Qristina Bachand has become well-known around the Capital for her catchy and creative Celtic sounds. The Saanich woman, who often performs with her younger brother, Quinn, is a classically trained violinist whose music is rooted in Celtic tradition, with influences including Old-Time, Appalachian, Swing and contemporary folk. More recently, the University of Victoria biology student has also added vocals to her repertoire. Honours have included a full scholarship to the Gaelic College in Cape Breton, touring and performing in Scotland and Ireland, including a featured performance at the 2009 Tullamore Fleadh (All Ireland Championships), and performing as part of Calvin Cairns’ Fiddle Ensemble and Daniel Lapp’s prestigious B.C. Fiddle Orchestra. Also an experienced fiddle teacher, Qristina especially enjoys working with young players. Black Press: What would you do if you didn’t play music? Qristina Bachand: Although I don’t necessarily plan on pursuing a career in music, for me, not playing music is definitely not an option. It’s the joy of sharing my music with audience members and that rush I get being up on stage. And of course there’s the feeling of connectedness to fellow musicians – whether playing together on stage or at a session in some back room or hotel lobby. It’s difficult to put those feelings into words and express the passion I feel. There’s really nothing like it.

BP: How do you achieve a balance? QB: I’m finishing up a degree in biology and

still trying to find a balance between school, music and family. Having four month-long summers while studying has given me plenty of time to get some music in. Also, seeing as I play with my brother and that my mom is our manager (or “momager”), music time = family time. For me, “balanced” involves a lot of family time – both in our “family business” and just hanging out (I’m over at their place basically five nights a week – maybe more often than they’d like). Currently, deciding which career(s) I would like to pursue and having enough time to play music is proving to be a huge factor for me.

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Richard Robinson

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Women in Business PROFILE

Shelly Sinclair Draught WISE Draught Integrity Technicians Shelly Sinclair has been in business since 2010 and has been interested in beer and wine since 1996. The inception of Draught WISE model began while working in the hospitality industry. I noticed that our craft breweries were not being represented properly. The high craftsmanship ship of the beer well-surpassed the maintenance of some of the systems they were being flowed through. I had entered the Business Victoria Entrepreneur Fire Starter Program which gave me a boost of confidence that

I could develop and run a company. Noticing a missing niche in the craft brewing industry we have created a vision of acknowledging establishments who follow industry standards. Know it’s clean and fresh wherever you see the Draught WISE Seal. We are NEW, young and local. I am currently the only female on Vancouver Island to be certified as a Draught Technician by Micro-Matic. VOTED one of the TOP 10 Businesses to watch in 2011 ~ Douglas Magazine

250-382-WISE •

Jennifer Blyth photo

BP: What is the one thing you couldn’t live without? QB: If natural disaster struck and I had time to grab one thing it would most definitely be my fiddle. Music is not just my source of income, but also my passion and mode of emotional release. It’s how I deal with stress, anxiety and pain, as well as how I celebrate joy and happiness. BP: Best memory? QB: Kansas City Irish Fest 2010. It’s Sunday

night, the last night of the festival, and everyone is heading home the next morning. We all have flights early so, naturally, we choose to head to the afterparty, then to an after afterparty and, finally, to an after after afterparty in the penthouse suite of the hotel. Ahh. We played tunes

all night and broke for an 11 a.m. brunch the next morning before getting a ride to the airport. Now that was a great night. One of those nights that makes me want to give my parents big hugs for sending me to Suzuki lessons when I was seven! BP: What do you want to be remembered

for? QB: My worst fear is of just fading away. I want to leave a mark on this world – coordinate a community garden, organize a music festival, combat climate change, you know – just make a difference! And, naturally, my greatest hope is that I positively influence people’s lives with my music. I want to leave the people I meet smiling! If I succeed at that then I’ll be content. _



Local women making a difference

Women 30s Milestone

Victoria’s women through the decades

Elissa Bergman


y day Elissa Bergman works full-time as Fund Development Manager at Victoria Women’s Transition House. By night she owns and operates two businesses, Plump Plate Personal Chef Services and CanAm Investment Expos. “Though this sounds hairy, I do get plenty of downtime with friends and my newly adopted kitten, Gabby. I enjoy hiking, running, and I frequent spin classes and the gym and I love to entertain and be out and about in the community.” Black Press: If you weren’t working in develop-

ment at Transition House, what would you be doing? Elissa Bergman: Starting another business. BP: What do you like about being a woman? EB: Our ability to multi-task and seek balance in life. BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” EB: That everything will get done; it is a matter of taking things one day, or hour at a time. BP: How do you find balance in your life? EB: I have a rule where I rarely say “no” to outings

with friends. Again, I have learned everything will get done when timelines are in place and when I honour my energy levels. I also find all my jobs fun, so none of them feel draining.

BP: What do people look to you for guidance

about? EB: Cooking, time management, and good travel deals. BP: The one thing you’d like to do better? EB: Tame snakes – I am just kidding, there is a

lot that I can do better, and I have to learn. BP: Your guilty pleasure? EB: Dark chocolate and red wine, and some-

times salt ‘n vinegar chips. BP: What does relaxation look like to you? EB: My feet up on the coffee table watching

one of my favourite sit-coms with friends. BP: The one thing you’d never be without? EB: My Blackberry. BP: Your proudest achievement? EB: Planning then travelling around the world

by myself. BP: For what traits would you like to be remembered? EB: My wacky sense of humour and optimism. _

Jennifer Blyth photo

Women in Business PROFILE






Your Community.


Volunteer Victoria Business Leaders Make a Difference As the go-to organization for volunteer and non-profit management, and an organization that supports over 300 local non-profits, Volunteer Victoria plays a unique and vital role in helping to build and strengthen our community. In keeping with this mandate, we created the Community Investment Network (CIN) - an innovative forum for business – and the only one of its kind in Greater Victoria. The CIN provides a valuable opportunity to gain a bird’s eye view of what is happening in our community to see where energies can be focussed for greatest impact. Current members value the opportunity to share their successes, and to “workshop” opportunities to improve

current programs/initiatives in a confidential and supportive environment with likeminded peers. Are you a business owner or senior level professional who is passionate about your community? Are you looking for ways to enhance ance your impact? We invite you to find out more about the ComCom munity Investment Network – an innovative member driven forum for senior business and community leaders whose organizations have created, or wish to create, a community investment program. Contact Lori Elder ( for further information.

Together We Can, and Do, Make a Difference! 250-386-2269 Twitter: @volvicbc

Audrey Morris 1400 Vancouver St. at Johnson St., Victoria 250.385.4465 • McCall Bros. Funeral Directors Ltd. realize it can be overwhelming when it comes time to settle your loved one’s estate. Audrey Morris, After Service Concierge for McCall’s and Sequoia Gardens Memorial, gives guidance to families and offers valuable assistance in organizing the many tasks that need to be attended to after a death. Audrey does not offer legal advice but provides a detailed checklist outlining the various duties that are required when settling one’s estate. Some of the items she will provide support with include: Canada Pension Plan Death Benefit and Survivor/Children Pension applications as well as information for life insurance settlements, title transfers and account closures. She feels honoured and privileged to be in a position that can lessen the burden at an emotional time. Audrey is also available to answer any questions and help those who would like to make Pre-Arrangements and record their memorial wishes in advance.



Local women making a difference

Women 40s Milestone

Victoria’s women through the decades

Lisa Mort-Putland


olunteer Victoria executive director Lisa MortPutland joined the local non-profit organization this past June after serving as Development Manager for Big Brothers & Big Sisters of Victoria. Born in Wales, her parents emigrated with the family to Fort McMurray 30 years ago, and Mort-Putland spent more than 20 years working in Alberta’s museum and heritage sector. A visit to Victoria to see her twin sister – who also works in the local non-profit scene – sold MortPutland and her husband on the capital and “we made a conscious decision not to wait until retirement to move here.” When not at the office, Mort-Putland enjoys walking her 110-pound Burmese Mountain Dog-Golden Retriever cross and singing in her choir, the Arbutus Singers.

Black Press: If you weren’t the executive director at Volunteer Victoria, what would you be doing? Lisa Mort-Putland: I had an astonishing teacher when I was completing my Master’s Degree in Public Administration. Her lessons were straightforward, respectful, and passionate. If I was not in my dream job now I would love to study non-profits on a national scale and teach about the findings. BP: How do you find balance in your life? LMP: I read David Chilton’s book The Wealthy Barber

when I was in my early 20s and subscribe to his “pay yourself first” theory. Even though it is a model for financial sustainability, I learned that if I invest my energy into things that bring me joy, people that help expand my world and ideas, and projects that have value for me, then I have both the stamina and the willingness to contribute 100 per cent to work and never feel hard done by. I also learned that there is no prize for being the first person to arrive in the office and the last to leave every day. BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” LMP: That is it perfectly OK to be the person in a room of peers or colleagues who says, “I need more information, I don’t get it, or I disagree.” BP: The one thing you’d like to do better? LMP: Just one thing? I have a tendency to process

information verbally so I know I could do a better job of communicating a point succinctly. BP: Your proudest achievement? LMP: I am proudest of the times when I have

helped others believe that they can succeed. _ Jennifer Blyth photo

“It’s All About Me!” When I looked in the mirror I saw deep frown lines and sun damaged skin. With the help of the Derma Spa team and a treatment plan which included Botox®, fillers, Laser Genesis and the Obagi® skincare line, I have lost my frown lines and now have younger looking skin. Thanks to Derma Spa I look forward to aging gracefully! ~ Laura, Derma Spa Client ~

Solutions to Look and Feel Great at Any Age! 20’s

Information Night




November 22nd, 6:30pm

Live models, anti-aging strategies, door prizes and more! Limited seating. Call to reserve. | 101-1830 Oak Bay Ave. | Tel: 250-598-6968



Local women making a difference

Women 50s Milestone

Victoria’s women through the decades

Penny Stone


enny Stone is undoubtedly one of Victoria’s most famous faces and voices, thanks to her tireless efforts for local animals. Outside work, the local SPCA director is married with four children and four grandchildren, and six dogs from the shelter. “I am probably the luckiest person I know because I have an amazing life with great friends and an incredible family,” Stone says. “If I could pass on one piece of advice it would be to smile and keep laughing – we only do this once so you might as well enjoy yourself.” Black Press: If you weren’t the director of the SPCA, what would you be doing? Penny Stone: I don’t think I could ever do anything else now that I have been exposed to the need for help for all the animals in our lives.There is so much neglect and abuse and I cannot imagine not doing what I do, so if it wasn’t working with the SPCA I would definetly be working in another animal rescue organization! BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” PS: Don’t take life so seriously...I think that we spend so much time worrying about the small stuff we miss out on the things that really

matter – be true to yourself! And in the words of Marilyn Monroe, “If I’d observed all the rules I’d never have got anywhere!” so do what you believe! BP: How do you find balance in your life? PS: I don’t! There is absolutely no balance in

my life...but I love it exactly as it is! BP: The one thing you’d like to do better? PS: Have more patience! Everyone that

knows me will tell you that I think everything should happen yesterday! Nothing happens fast enough for me...If I was a dog I would be a border collie! BP: Your guilty pleasure? PS: A pitcher full of martinis in the hot tub! BP: What does relaxation look like to you? PS: A pitcher full of martinis in the hot tub! BP: The one thing you’d never be without? PS: My family and friends! I am truly blessed

with the friends and family I have... BP: Your proudest achievement? PS: When I am able to help to change an ani-

mal’s life. Sometimes the animals that come to our shelter are in such horrific shape and look

Jennifer Blyth photo

to be beyond hope... We take them and care for them and make them feel whole again, then seeing the look in their eyes when they start to trust you and they come alive watch as they go into new loving homes, their futures forever altered...there is no better feeling. It happens daily and it touches my soul each and every every time. To have the ability to save lives – it is an honour. BP: Most unforgettable experience? PS: My entire life. I have been so lucky to

have had all the experiences that make up who I have become. We all have times in our lives

that we are tested and I think how you handle adversity and continue is what defines you as a person. BP: For what traits would you like to be remembered? PS: In my job – that at the end of the day I always made the best decision for each and every animal in my care. What was best for them...not the humans in their lives. Always. In my life – how much I care about everyone and everything. My compassion for everything and everyone, I would hope that is what I am remembered for. _

Women in Business PROFILE

Sandra Richardson

Celebrating 75 Years! This year the Victoria Foundation celebrates its 75th anniversary – an impressive milestone! We are Canada’s second oldest and sixth largest community foundation. For over seven decades the Foundation has helped charitable organizations succeed in building community resources in the Capital Region. The result? A gift to the Foundation makes a difference to the communities it serves right now and in perpetuity. The Foundation manages charitable gifts from donors whose generosity allows us to create permanent incomeearning funds which are distributed to the areas they wish to support. It is the very basis for the Victoria Foundation’s aim, simple, yet vital:

Star power. Talk about critical mass: bring together dynamic women who are business builders, risk takers and strategic thinkers, and you’ll see an explosion of innovative, forwardthinking ideas. At Grant Thornton LLP, we’re proud to call them our own. Victoria 3rd Floor 888 Fort Street

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Audit • Tax • Advisory

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Women in Business PROFILE

Queen Alexandra Foundation For Children Congratulations to Angie Edroff. Her dedication and determination to support her daughter Jeneece Edroff in achieving all of her dreams is an inspiration to us all. Congratulations and thanks Angie!

Connecting people who care with causes that matter ® #109 - 645 Fort Street • (250) 381-5532 • 250.519.6977



Local women making a difference

Women 60s Milestone

Victoria’s women through the decades

Lynda Raino

Victoria’s dance mama,” Lynda Raino has graced the city’s arts scene with her beautiful, accessible modern dance choreography, teaching and performances since 1979. The artistic director for her Lynda Raino Dance Studio, she continues to create and perform through her “retirement” and is thrilled to spend time doting on her four grandchildren. When she manages a little “down time,” Raino enjoys dancing Tango and singing in the Soundings Choir. Black Press: What does relaxation look like to

you? Lynda Raino: That would be a very hot bath with a bath bomb in it, lying still with all the lights out, floating in the dark. Water has always been my soother. BP: Most unforgettable experience: LR: In 2003, I was in Rio de Janeiro performing in

a festival called Theatre of the Oppressed. Twenty-two countries were involved presenting all kinds of work about oppression. While there, we got to know the street children quite well, because we saw them daily, and one group slept in the doorway outside our theatre. One morning when we arrived at the theatre, expecting to see them as usual, there was blood and scattered ripped blankets where they had been sleeping. The police had made a night raid and shot them all. We were so stunned. Some of these children were about 10 years old. There was a gathering in the theatre, and one of the survivors of the shooting talked to all the performers of the festival. The last thing he said was “we are not monsters,”

then he walked through the crowd of approximately 200 people, walked straight up to me and hugged me and began to cry. He was about 15. As I held him, I felt honoured, I felt enraged, I felt responsible somehow, I felt ignorant of real pain, I felt naive, I felt chosen. It was more “life” than I had ever known. BP: For what traits would you like to be remem-

bered: LR: Mostly for my tenacity. Tenacity at staying in dance for an entire lifetime and not quitting when I was supposed to or when I got injured. Also for my commitment to my art form and dedicating a life to it. But best of all, for being a good mother and a fabulous nana.

BP: What do you like about being a woman? LR: I love the camaraderie of women. I love how women share with each other. How they network and support each other. But I really loved being able to grow life and give birth. BP: What have you learned as you mature that you would have liked to have been able to share with a “younger you?” LR: I would definitely tell me not to put so much focus and emphasis on youthful beauty. Given that it is so true that youth is wasted on the young, I would want to tell me that I am going to be beautiful well into my old age. I would show me how there is so much beauty in the stages of one’s life and each stage is to be embraced, not just the young and flawless stage. _

Did you know that volunteering is the new Botox? Share your time & talent with us!

Jennifer Blyth photo

Women in Business PROFILE

Kyara Kahakauwila














n c e Fo r Sa










Ride in Style...





Kyara Kahakauwila joined L.A. Limousines with its six vehicle fleet in 2000. By strengthening local contacts and securing national and international business, she has helped her husband and business partner grow the company to a 21-vehicle fleet, ranging from sedans, SUVs and executive vans to limousines and limousine buses. By adding a luxury hybrid, Mercedes Sprinter and using bio-fuel and eco-friendly cleaners, they are taking their sustainability responsibility to a higher level. In addt addtition, Kyara has se served as preside president of the

LIMOUSINES 250.595.8008 | | A community of neighbours helping neighbours


Lena Toncev

On Sunday, October 2, the Victoria Run for the Cure site contributed $556,670 to a nation wide total of over $30 million to fund relevant and innovative breast cancer research. Together, we walked, ran, and gave generously towards our vision of creating a future without breast cancer. Please join us again next year on Sunday, September 30, 2012.

National Sponsors

National Partners’s how you get there

Women in Business PROFILE

Thank You Victoria!

Title Sponsor

WestShore Chamber of Commerce for two years and chaired the Island Professional Event Network for five years. She feels strongly that social accountability is an integral part of being a responA. sible and successful business owner and L.A. Limousines provides over $20,000 of in-kind or cash support to more than 50 organizations in any given year. With the launch of Luxury Wine Tours two years ago they have again diversified and have been able to showcase the best of the Island’s vintners! For details visit and or call 250-391-9000

Regional Sponsors

Lena’s interest in aesthetics and cosmetics started while on her Pharmacy graduate studies. She learned to make creams, lotions, facial masks and many other cosmetic products. She decided to extend her knowledge of anti-aging products to actual aesthetics procedures and techniques. Lena graduated from the aesthetics school in 1997 with highest grades, then completed training in European Relaxation Massage. Lena moved to Canada six years ago and quickly became a licensed BC Pharmacist. She completed her laser and intense pulse light trainings in Europe, US and Canada. She now focuses mainly on laser/IPL

hair removal. Lena is currently pursuing her PharmD degree in Clinical Pharmacy and Pharmacokinetics and continuing her education in aesthetics and laser and light therapy techniques. She is very dedicated to perfecting her skills and cares deeply that her clients are re happy with treatment results. Her passion for helping people feel and look their best motivates her to do top quality work while learning more each and every day. Check why she looks 15 years younger than she is! CONSULTATION AND TEST PATCH ARE FREE

APHRODITE BEAUTY SALON Laser Hair Removal and Photorejuvenation 250-590-7088 • 250-891-1717 •



Local women making a difference

Women 70s Milestone

Victoria’s women through the decades

Lynne Hedstrom-McAuley


or more than three decades, gardeners on the West Shore have relied upon Lynne Hedstrom-McAuley at Lynne’s Little Elf Garden Centre for everything they need to make their gardens beautiful. Having lived in Langford for 67 years, she grew up on the property, attending Langford School and Belmont High School. She raised her own three girls there before opening the garden centre in 1977. Today, married to husband Tony McAuley, she looks forward to celebrating 35 years in business on May 10, 2012. Black Press: What have you learned as you have matured that you would share with a younger you? Lynne Hedstrom-McAuley Never give up, follow a dream and make it happen. BP: Your guilty pleasure? LHM: Something sweet – Ooh La La Cup-

cakes. BP: Your proudest achievement? LHM: My three daughters and my garden

LHM: Perhaps an historian or a politi-

cian. BP: How do you find balance? LHM: I don’t. I accept things as they are. BP: The one thing you would never be without? LHM: My makeup. BP: Your most unforgettable experi-

ence? LHM: Backpacking with Tony through Chile in my 60s.

centre. BP: What do you like about being a woman? LHM: Everything. BP: If you weren’t a nursery owner, what would you do?

BP: For what traits would you like to be remembered? LHM: Being a good mum, helping people with amazing gardens and supporting my community._

Jennifer Blyth photo

Old Clothes Bring New Friends Every time you donate gently used clothing to Big Brothers Big Sisters, we’re closer to matching a child with a mentor

Call to donate your clothing at

250-385-7226 or visit us online at

Women in Business PROFILE

Jayne Weatherbe Jayne Weatherbe M.A.- A.B.S. of Relationship and Sex Therapy Ltd., is a Marriage, Family, Individual and Sex Therapist with 30 years experience. This November she is offering a workshop RELATIONSHIP THAT LASTS! Four Sunday afternoons November 6, 13, 20 & 27 from 1 - 4 pm. 5 Common Mistakes Even Smart Women Make That Cause Them To Blow It With Their Men [...and the #1 Secret to Deep, Passionate, Long Lasting Connection With Your Mate.] In this Educational and Entertaining 4-part Workshop you’ll discover:

• The 3 Skills and 5 Beliefs CRUCIAL for Really Good Relationships! • How Even The Most Disastrous Relationship Situations Can Be Turned Around (it’s never too late!) • How Being Selfish Is the Key To AMAZING SEX for You and Your Partner! • Why Your Brain is the Secret Ingredient to Rapture and Re-Connection! • An Easy, Practical Method for Staying Grounded and Centred while Navigating the Often Tricky

World of Love, Sex and Partnership

Register by calling 250-388-6434

Start Something

Hillside Veterinary Hospital

Dr. Glynis Newman Dr. Sylvie Abrioux Dr. Jennifer Chan & Associates

Our doctors and staff recognize that your pet is a member of your family and deserves the best health care available. Voted “Best Pet Clinic in Victoria for the past 3 years” in the “Best of the City” readers survey.

• Hospital and Surgical Facility • Preventive Medicine X-rays and Laboratory on site • • Chiropractic, Acupuncture & Massage Rehabilitation & Victoria’s only Hydro-Treadmill • • Open 7 days a week • Performance Therapy for canine athletes At Hillside Veterinary Hospital our team is committed to providing the best health care services for your pets.

1700 Kings Rd., Victoria 250.598.4477



Local women making a difference

Katy Hutchison

Continued from page 8

For example, simply opening the lines of communication and offering a gentle comment or question – “how is your son?” for example – prevents the workplace from being a sterile void and lets the employee know their co-workers and supervisors understand the challenges they face. And by the same token, through this restorative process, the employer can help set parametres: “When you’re here, I need you to be here, so how can I make this work for you?” Whether it’s a family member with cancer, the death of a spouse, or difficulties with children, “how do we ride through this situation? What’s in the tool kit? What are the strategies we can use to minimize the carnage?” Hutchison asks. While different for everyone, “what was help-

ful for me were the people who let me be human,” Hutchison reflects. “There was no manual. It’s about giving people lots of room to be creative.” More recently, Hutchison has also joined with Shannon Moroney, also affected by violent crime, for a new presentation, “The F Word,” an experiential workshop exploring forgiveness. She is also mentoring students and helping them tell their stories, and working with lifecoach Sally Glover to develop a workshop to give young people that toolkit to consider their resiliency and be their best selves. “It’s great to be branching out,” she says. “I enjoy working with young people who are doing this work to get other people sharing their stories.” For more about Katy Hutchison and her work, visit _

Jeneece Place

Continued from page 21

Among those helping Jeneece in her vision is Bruce Williams, emcee for this fall’s Black Press Women in Business gala. Not only is Williams CTV Vancouver Island’s manager of community and client relations, but he’s also Board President of the Jeneece Edroff Society and Fundraising Chair of the Jeneece Place Project for the Queen Alexandra Foundation for Children. Paediatrician Dr. Karli Breikss notes that “Children who come to Victoria General Hospital for treatment travel from their homes all over Vancouver Island and from elsewhere in British Columbia. Their families are bearing the stress of a sick child, and in addition are without the support of their family, friends and their home community. “Jeneece Place will offer them a much-needed degree of comfort to have a place to stay which is near the hospital and which is safe, warm and welcoming and designed with their needs in mind. It will give parents the possibility to stay with and be close to their child, but also to be able to slip away for a few moments Bruce Williams or hours of rest, knowing that they can be back at their child’s side within minutes if needed,” Breikss says. “Jeneece Place will help to make a difficult time a little bit easier for children and their families.” _

Carole James

MLA, Victoria Beacon Hill

Maurine Karagianis MLA, Esquimalt-Royal Roads

Women help drive BC’s small business growth. We proudly recognize the achievements of BC’s female entrepreneurs. 250-952-4211

250-479 8326

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2/1/10 2:04:06 PM

Women in Business PROFILE

Soroptimist Greater Victoria

Join Now for

Making a difference for women Soroptimist, an international service organization for business and professional women, works to improve the lives of women and girls in local communities and around the world. Helping women to improve their own lives also benefits their family and community - a perfect win-win situation. Soroptimist International of Greater Victoria

meets the first Tuesday each month (Sept to June) at Ross Place. We welcome other like minded women who share our dream of helping women to be their best. Membership is by invitation. Interested women are welcome to attend one or more meetings, get to know us and share ideas, challenges and inspiration.

Celebrating 80 years of service in 2012.


50%USOff PL 30 days FREE On our anniversary we celebrate you. You are the reason we’re here. So come see how our 30-minute, total body workout can make your next year a healthier one.

Religion is what happens when the spirit has left the building

Bridget Henley, Susie Bowles, Diana Marshall, Wendy Moore (owner), Sheri Olsen, Joyce Curlew Moores, missing from photo Arla Taylor, Ashlee McCulloch.

Curves’ Distinguished Shining Star Clubs with Certified Trained Coaches are here to help you reach your goal. Curves’ Smart Program strength training machines are outfitted with individual computers that remember your workouts and encourage you to work harder. In addition to this Curves now offers Curves Circuit with Zumba Fitness Sessions. Curves Saanich has been nominated in Best of the City the past three consecutive years Total pounds lost by our members = 9,146 Total inches lost by our members = 10,165 COMING SOON... Curves New Diet Plan with weekly personalized one-on-one sessions


It’s not about religion...It’s about LOVE.

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250.721-3200 Corner of Shelbourne & McKenzie 202 - 1595 McKenzie Avenue

New members only. Offer based on first visit enrollment, minimum 12 mo cd/eft program. Discount applies to initial service fee. Not valid with any other offer. Valid only at participating locations. © 2011 Curves International.



We know that families come in all shapes and sizes. So when it comes to buying a vehicle, you need to find the right fit.

Find peace of mind in Budget’s certified used vehicle program After visiting a number of different dealerships around town, but not able to fi nd the right previously owned vehicle for him, Darrell Rogers turned to Budget Car and Truck Sales. Having met with high-pressure tactics and additional fees elsewhere, Rogers wasn’t sure what to expect. Needless to say, he was pleasantly surprised. “I was speaking to my mom’s new neighbour and he mentioned that he recently purchased a new Nissan Sentra from Budget Car Sales of Victoria,” Rogers recalls. Meeting sales representative Brent Kennedy, “I explained to him that I had a budget to work with and also went over the type of vehicles and the options I was looking for. Brent very nicely laid out the entire buying process at Budget from beginning to end, and then gave me everything in writing.” After test driving a Toyota Corolla LE that had caught his eye, Budget Car Sales business manager Colleen Meyer reviewed all the particulars, and with no hidden fees or surprises – plus six months of deferred payments – Rogers felt confident in his decision. And then there were the little extras. “In addition to buying a car that was recently in-

spected by BCAA, I was also entitled to a complimentary rental car once per year, a BCAA membership for one year and four car washes annually. If that wasn’t enough, I was able to bring the car back to Budget for a full refund if the car was found to have any major mechanical or structural defects within a 30-day period.” Rogers’ experience is what the management and staff strive for every day through the Budget Certified Used Vehicle Program, says general sales manger Bill Macmunn. “The program provides clients with the confi dence that our commitment to them continues after they drive their new vehicle away from the dealership,” he explains. Among the highlights, for example, are a full 142-point BCAA inspection process, a no-hassle, 30-day guarantee for mechanical or other defects and a re-purchase program based on a Canadian Black Book pricing model at any time the purchaser owns the vehicle. Then there’s the BCAA membership, four vouchers per year for a wash and vacuum, one free vehicle rental for those spe-

cial occasions and a VIP card good for a 15-percent discount for Budget Car and Truck Rentals of Victoria all year long. Why was it important to put the principles in writing? Quite simply, the company “believes that customer service and customer satisfaction is our number one priority,” Macmunn says. That priority has guided the Scott family’s Budget Car and Truck Rentals in Victoria for more than 40 years, so it was a natural to extend that philosophy to the car and truck sales. For clients, the results speak for themselves. Budget buys its vehicles at a fleet price, then maintains and services them throughout their time as a rental vehicle. Vehicles are then handpicked for the sales facility, and after a full inspection are priced in line with Canadian Black Book value. Taken together with the 30-day guarantee and the re-purchase program, this forms the Budget Certified Used Vehicle Program, offering confidence and peace of mind in one of the most signifi cant purchases clients will make.

All Makes & Models Under One Roof. Access to thousands of vehicles!

*Some restrictions apply


Budget Car & Truck Sales

Blanshard St.

Monday - Thursday: 9am - 6pm Friday & Saturday: 9am - 6pm Sundays: 11am - 4pm


1 block south of Bay St. in Victoria


250.953.5353 • 2224 Douglas Street TOLL FREE 1.866.955.5353


,V I C T O R I A

Government St.


We use a BCAA Approved Inspection Facility

Bay St.

Queens Ave.

Princess Ave.

Oct 26 2011 Women In Business  

OCTOBER 26, 2011 • AWARD WINNING SPECIAL SECTION growing your business • faLL fashions • Community profiLes • miLestone women Greater Victor...

Oct 26 2011 Women In Business  

OCTOBER 26, 2011 • AWARD WINNING SPECIAL SECTION growing your business • faLL fashions • Community profiLes • miLestone women Greater Victor...