CORPORATE PROFILE
Sama Sama Holiday Homes Rental LLC PO Box 414034, Dubai, United Arab Emirates www.samasamaholidayhomes.com info@samasamaholidayhomes.com +971 (0) 42 888 286 Instagram @samasamaholidayhomes Twitter @samasamaholidays
Mission
To provide superior quality short term accommodation services that: guests recommend to their family and friends; property owners choose for their investments; landlords prefer for their tenants; employees are proud of; and cities count on to contribute towards their success
Vision
To steadily diversify and modernise short term and holiday home accommodation in the UAE and across the MENA region
History Sama Sama Holiday Homes Rental LLC was established in November 2015 with a view to enable the holiday homes and short term rental market to gain momentum in Dubai and to establish itself as a key contributor towards the enormous demand for vast, diverse tourism and business accommodation in the Emirate. We target the three main groups of visitors to Dubai: tourists, business travellers and those transitioning either to live in Dubai or who have lived in Dubai and are in the process of leaving. Whether you are a landlord, a property investor or a homeowner, we can maximise your property’s potential. Furthermore, we have a rich experience in the field of Real Estate, Hospitality & Leisure across London, Europe and the Middle East and Africa. Finally, and most importantly, we know Dubai. We know the market, we know its behaviours, we understand the trends, and we know the law.
Established November 2015
3 main groups of visitors Tourists
Business Travellers
We know
Dubai
Transit Dubai
Maximise Property’s Potential
CORE VALUES
Integrity
Integrity is the life blood of Sama Sama. We operate with complete honesty, transparency and sincerity in all aspects of our work.
Communication
In a city as diverse as Dubai, good communication is critical, but not just written and verbal communication: we also seek to learn and understand the personal, cultural and economic needs of our global network of property owners and guests.
Quality
We take pride in the superior quality of every aspect of our work, from the standards of the properties within our portfolio, to the daily decision-making within our operation.
Care
We are in a business that engages two of the most personal aspects of people’s lives: their homes and their holidays. We care for each of our properties as if it was our own, and seek to understand and accommodate our guests with equal sensitivity.
Accountability
We each have the opportunity to contribute towards the growth and success of the business, and embrace our respective responsibilities and accountability.
Partnerships
We work extremely closely with many individuals and companies, and rely on building and maintaining long-lasting and successful relationships with everyone we encounter. Our success depends on collaborating and cooperating with all of our stakeholders.
VALUE PROPOSITIONS
PROPERTY
owners Higher returns
Renting out your property on a short term basis means you can charge a premium. We seek to exploit that premium and earn you more over a twelve month period than you would if you rented your property out on a Long Term Tenancy.
Greater flexibility
Renting your property on a short term basis means that it is never vacant. Instead it can be occupied and earning you money right up until you find the buyer and the price that is right for you.
Full control
guests Communication
We begin building our relationship with the guests before they have even confirmed a booking. We want to make sure we only accept guests of a high calibre who will treat your property with care and respect.
Renting your property on a short term basis means you can respond to changes in market conditions. We determine the right price to charge on a nightly basis to make the most of your property. You are also free to use the property whenever you want to.
Recommendation
Complete peace of mind
Explanation
We are committed to ensuring our property owners enjoy the same peace of mind through us as they would through having a signed Long Term Tenancy Agreement.
We are a hospitality business, we love to travel and we love Dubai! Whether visiting for business or leisure, we go the extra mile to help our guests make the most of their trip through recommendations and additional services. When the guests arrive for their stay we are there to welcome them, show them around, explain the House Rules and answer any questions.
Relaxation
Finally we let our guests go ahead and enjoy their time in Dubai. We are only a smart phone message away, contactable 24-7 if there is an emergency, and available 7 days a week 8am-8pm for general queries and requests.
OUR
TEAM
Founder & CEO
Catherine’s early career was with Deloitte in London, UK, where she trained and qualified as a Chartered Accountant (ACA, ICAEW). She specialised in Real Estate, Hospitality & Leisure across the UK and Europe. Her career has also spanned the Banking, Insurance, Technology and Retail industries until her move to Dubai in February 2015. She was seeking business opportunities and on hearing of the regulation changes in Dubai in the summer of 2015 regarding the industry of Short Term Rentals, she shaped her opportunity and began her journey.
Operations Manager
Photographer
Dannika joins the team with an extensive background in Customer Service and Operations. She is young, but she is a rock star, and is already excelling to the highest levels within the company. Danni’s role as Operations Manager means she is the Go To person for almost everything.
Sarah is Sama Sama’s official photographer and works her magic to showcase our carefully selected properties. She has been based in Dubai for ten years, and her wide range of photography skills have allowed her to turn her passion into a profession.
Admin Support & Customer Relations
Interior Designer
Yasemin works closely with Sama Sama to ensure that any unfurnished properties we acquire are kitted out stylishly, conveniently, and to budget, so that they can go on the market for rental as soon as possible. Originally from London, Yasemin is an award winning Interior Designer and Visual Artist.
Lyn plays a key support role within Sama Sama and her contribution to the success of the business is growing day by day. Working remotely from Abu Dhabi, she performs critical daily, weekly and monthly tasks, and one-off projects. Lyn holds a Bachelors degree in Industrial Engineering and is a graduate of Hotel and Restaurant Management.
Graphic Designer
Gilda ensures that the style of our communication matches the strong and trustworthy brand we work hard to promote. Originally from Perú, she has been living and working in Dubai for eight years in different areas of design such as editorial, museums spaces, packaging and websites.
OUR LOCATIONS
DIFC Downtown Business Bay
Palm Jumeirah
JBR Marina
JLT
Al Barari
Victory Heights
Nooks & Crannies was established in May 2016 and is run by three enterprising women. They have been working closely with Sama Sama since the beginning of 2017 to establish a seemless working relationship that ensures property cleaning is done quickly, efficiently and to the highest standard.
OUR PARTNERS
Crystal Blu supports our professional cleaning needs, offering deep-cleaning services, upholstery services, pest control and specialist polishing services in our properties as necessary. They also assist with the professional cleaning and housekeeping services on behalf of our guests.
SAFE HOMES Safe Homes is a well-established startup based in Dubai working in partnership to supply reliable and timely handyman, electrical, plumbing and other general maintenance work services across our entire property portfolio.
Underwritten by Hiscox Ltd in the United Kingdom, and in partnership with Sama Sama, GuardHog offers a unique insurance package that protects a property owner’s home and belongings while the property is being rented by our guests. This ensures that all of our property owners can enjoy complete peace of mind.
Berkeley Laundry and Sama Sama have been working together since 2016. Our partnership with Berkeley promotes reliability and efficiency, ensuring that our guests can enjoy professionally laundered linen and towels during their stay.
OUR CHANNELS
Catherine is a Superhost What does Superhost mean?
“Superhosts are experienced hosts who provide a shining example for other hosts, and extraordinary experiences for their guests.� Superhosts will on average earn 60% more bookings revenue than non Superhosts in the same city. The properties are found higher up on search results, and appear exclusively when the Superhost filter is selected. This means that the property gains more visibility and is much more likely to be booked by highpaying guests.
My Superhost Stats
109
Completed trips
100%
Commitment rate
82% 5-star trips
99%
Response rate
73% Review rate
PROPERTY MANAGEMENT SOLUTIONS What’s Included? SERVICES Management Fee Property Photography Property Marketing Booking Enquiries Guest Meet & Greet Guest Care DTCM Compliance Tourism Dirham Cleaning & Linen Maintenance Sign-Up Fees Payment Processing Fees Booking Platform Fees Full Liability Insurance Premium Channel Guest Concierge
NO FRILLS
NO WORRIES
NO HOLDS BARRED
STATS & GROWTH 2016
2017
FULL YEAR
FIRST HALF
150 AED
Number of Bookings
140 AED
650,000
Value of Bookings
450,000
215
Number of Guests Accommodated
250
1,360
Total Nights Booked
970
45
7.5
$150
No. of Nationalities Accommodated
Average length of stay (nights)
Average nightly rate
guest TESTIMONIALS
“The whole apartment is excellent, we stayed there for 4 weeks with a 9 month old daughter and we highly recommend the place... Dannika, the host, is extremely friendly and helpful! She met us at the check in and showed around. Thank you, hope we stay there once again!!”
Alexander, Russia
“Hi. I’m very happy that I found Catherine’s apartment. It’s very clean, organized, spacious as a studio, and most of all Catherine is very close if you need anything. I recommend it.”
Wally, USA
“The studio was lovely, pictures really don’t do it justice! (Also, amazing view on Sheikh Zayed). It was clean and very well-equipped. But my experience wouldn’t have been the same without Catherine who was a great host; friendly, warm and reliable. Even though we never got the chance to meet, she would alway check up on me, also she always promptly replied to any query or request I had and she’d get out of the way to make it happen.
“I stayed at Catherine’s apartment for 4 days. Very nice apartment and well located with taxis available anytime. There is a supermarket near the building. Catherine was very helpful from day 1 and for all the rest of my stay. Many thanks for this great stay! I recommend!”
Not only are the place and the host perfect, put it also has the perfect location in the heart of downtown Dubai (especially for business travellers) very close to DIFC and Emirates Towers, as well as being near the metro station and Dubai Mall. I stayed there for about two months, and I definitely recommend this place!”
Yasmina, United Kingdom
Bernard, France
owner TESTIMONIALS
I have worked alongside Sama Sama for the last year, they managed all the work regarding my property which includes the paperwork, permits, accounts and payments, in addition to vetting and handling guests. The staff are easily reachable, friendly, professional and answer all my queries super fast! Being a property owner, I felt comfortable to hand over our apartment to Sama Sama, they were able to find the right and respectful guests and they looked after the property very well. They check the property regularly and attend to all major maintenance or ‘handyman tasks’ without having me to be involved every time a light has to be changed or something to be replaced. The apartment was always clean that every time I visit my property I couldn’t tell someone stayed over! Sama Sama is the best option to get the property occupied while giving me as much flexibility to use it when I need. I would gladly recommend Sama Sama for other property owners who would be interested in short term rentals as you will guarantee a professional short term rental service to ensure a higher return on your property.
Bana, UAE
I have been renting my property
We started using Sama Sama
with Sama Sama for over
just under a year ago after
eighteen months now and I am
realising how much we left our
very impressed with the results.
home empty whilst travelling
Even after the additional costs
for work or going home to see
that I have to pay, I have taken
family.
home over 40% more than I could get with a Long Term
Every month our mortgage
Tenancy.
payment came around but we’d spent at least a week away.
I have now given Sama Sama
Now we just let Sama Sama
another property of mine to
know when we are away and
lease on my behalf, and I will do
everything is done for us.
the same with my own place if I could!
We come home to a tidy, clean house and our mortgage
The team are professional and
payments are subsidised by
communicative and they really
other people! It’s great and so
take great care of my properties.
easy. Thanks!
I look forward to working with them long into the future.
Aiham, UAE
Sam, UAE
Sama Sama Holiday Homes Rental LLC PO Box 414034, Dubai, United Arab Emirates www.samasamaholidayhomes.com info@samasamaholidayhomes.com +971 (0) 42 888 286