The Greater Hudson Valley Family Health Center

“A Cornerstone in the community since 1967.”

Growth (gróTH): The act or process of expansion.

Through forward thinking, strong collaborations, and careful planning, we are poised, and we are ready.

Joint Commission Gold Seal

2015 Annual Report • www.ghvfhc.org

Patient Centered Medical Home Level III

Board of Directors Charles Milich Chairman

Marcel Martino Vice Chair Wayne Day, CPA, MBA Treasurer David Dendy Secretary Paul Ernenwein, ESQ. Eric Gatsik, MBA, MS Rhonda Green Colin Jarvis Deborah Johnson Rev. Nelson McAllister Marlene Medina, RN Timothy Scannell Daisy Vale Published by the Marketing & Development Department of The Greater Hudson Valley Family Health Center Inc. Editor Regina C. McGrade VP of Marketing & Development Design Greg Zurawik Margaret Treacy Writing & Editing Bryan Barth Judith Branche, MD April Gozza Dave Jolly, MSW Chris Lennon Marilyn Morales, LCSW Charles Milich Linda Muller, MS Patrick R. Murphy, CPA Jesse Sarubbi, MS Diahan Scott Avi Silber, MD Photography James Ferrara Photographers for Hope 2015 GHVFHC Marketing Department

Table of Contents 2

Welcome

3

A Year in Review

5

Clinical Advancements

7

Behavioral Health

9

Patient Services

10 Care Management 11 Center for Recovery 13 Mobile Health Unit 15 Audiology and Dental 17 Patient Advocacy 19 Development 20 Encore 21 Grants Recap

1

Welcome

Continued growth through exceptional outcomes As humans, we frequently engage in mental time travel. We journey back and reflect on experiences past, and imagine the promising possibilities of the future. Without it, there would be no planning, no building, no culture; without an imagined picture of the future, our civilization would not exist.

Linda Muller, MS President & CEO

Five decades ago, the health center planted its roots in Orange County, pioneering a model of health care that would prove successful in cultivating a healthier, stronger, more connected community by providing accessible, affordable, high-quality health care to all people. For nearly fifty years, your community health center has been introducing concepts that form the very foundation of modern health care: prevention and wellness, chronic disease management, improving health outcomes, all in an integrated, patient-centered structure.

Just six years ago, we provided services from a small rented facility on Broadway in downtown Newburgh. Today, we provide health care from seven sites of service throughout Orange County. Our largest, technologically current, and widely admired full-service medical facility – The Kaplan Family Pavilion – boasts over 60,000 square feet in the City of Newburgh. In the last five years, our patient population has risen by 82%. We now serve nearly 24,000 patients, and we closed 2015 with a record 202,338 patient encounters. We’re taking care of people.

In 2016, we will widen our geography and bring three new sites on-line. We will implement a change in the name of our primary health care system. Soon, we will become Cornerstone Family Healthcare. Though our name will change, our mission remains the same. This change in name reflects the fact that within the next year we expect to be providing services in four counties (Orange, Rockland, Ulster and Charles Milich Broome). This expansion of services is no accident. It is a reflection of the collaborative Chair, Board of Directors alliances we have developed with leading community providers across the region. As a Community Health Center, it is our responsibility to help these communities improve, succeed and grow. For anyone who might question the relationship between economic health and physical health, consider having to make a choice between putting food on the table and calling to make an appointment for a health screening.

An investment in our health center is an investment in economic growth. Not only does our health center improve the physical well-being of our patients, we also make a significant contribution to the economic vitality and growth of our local cities and towns, often in the most economically challenged areas. The health center supports nearly 400 jobs in Orange County, and is dedicated to hiring staff at all levels, training new generations of primary care practitioners to meet the present and future needs of the populations they serve. Our health center injects millions into local economies; and what’s more, because of the impact we have in reducing emergency room visits, hospital stays and the need for higher-cost specialty care among our patients, our health center helps generate millions in annual savings for New York State. We look forward to bringing this same level of positive impact into the new communities that we are privileged to serve.

Our health center is as large as we have ever been and as small as we will ever be. We’re living our future. As we continue to build on our cornerstone, we stand true to our promise of providing accessible, high-quality, affordable health care to the people in the communities who need us most.

Thank you for your continued support. Together, we are building healthy communities, one site at a time.

2

A 12 Month Snapshot

Continued patient and clinical growth in 2015

Total Patients Served 2015 23,981

In 2015 we saw a 10.3% increase in our patient population and we also saw

Total Patient Visits 2015 202,338

them more

2014 21,738

frequently with a

2014 168,580

20% increase in total visits.

2015 Revenue Breakdown: 75% Patient Services Revenue 10% Federal DHHS 330 Grant 15% Contract Services Revenue, Donations and Other.

Chart Title Services Revenue PatientPatient Payer Profile Federal DHHS 330 Grant

Did you know?

A common misconception

57% Medicaid and Donations

Contrace Services Revenue, and Other

is that a majority of our

Managed Care

patients lack health

7% Medicare

insurance, when in fact

23% Private Insurance

it’s the opposite, as

13% Self Pay

87% have insurance.

Medicaid and Managed Care

Health Education

Over 1,400 people attended classes. = 50 people* 3

Medicare

Private Insurance

Self Pay

Did you know?

In 2015, our health education department offered over 60 different types of health programs, such as Tae Kwon Do, Tobacco Cessation and The Healing Power of Gratitude.

Clinical Improvements 82%

Pediatric patients fully vaccinated by third birthday

91.4%

Asthmatic patients with an appropriate treatment plan

64.1%

Adult patients with weight screening and appropriate follow-up plan

Chart Title

100% 80% 60% 40% 20% 0%

Pediatric Vaccination

Asthmatic Treatment 2012

2013

Adult Weight Plan 2014

Based on the most recent Department of Health data.

The national average for asthmatic patients with an appropriate treatment plan is 80.8% - 10.52% lower than The Greater Hudson Valley Family Health Center.

In 2015, the mobile health van served 652 homeless patients, up 69% from 2014.

Did you know?

Over 400 babies were born under the care of The Greater Hudson Valley Family Health Center providers at St. Lukes Cornwall Hospital in 2015.

Health education served a

The success of our clinical

total of 3,945 families at the

outcomes are supported

free Farm Stand from Dec. of

by health education

2014 to Dec. of 2015 -

classes like Living Well with

providing free fresh produce

Diabetes, which educated

to 17,465 individuals in

288 patients in 2015.

their household.

4

Clinical Advancements Growth in preventative medicine

While our health center has been focused on growth opening new sites and integrating new services - we have not lost sight of that which is central to our mission: high-quality, affordable primary and preventive healthcare services that are available to all patients. We are proud of our achievements in primary and preventive medicine, as the services we provide help to keep our patients healthy, empowering them to lead happy, productive lives.

“In 2015, 82% of our pregnant mom’s had early entry into prenatal care... ...surpassing the Healthy People 2020 target of 79.9%...”

One such achievement was an increase in the number of expectant mothers entering into prenatal care during their first trimester, which has been shown to improve outcomes for moms and babies. In 2015, 82% of our pregnant mom’s had early entry into prenatal care, an increase of 30% from 2010. This rate far exceeded the national average for Health Centers, and surpassed the Healthy People 2020 target of 79.9%, a goal obstetricians nationwide strive to attain.

We significantly increased the percentage of patients with up-to-date preventive screenings, including screenings for colorectal cancer, cervical cancer, obesity, and tobacco use. By identifying these conditions early and intervening, we can help patients access appropriate care, avoid unhealthy decisions, and manage their conditions.

Through a federal Partnerships For Care grant, we are improving the quality of care available to patients with HIV and AIDS and increasing HIV testing rates at our health center. 100% of our patients newly diagnosed with HIV received timely follow-up care. Additionally, we created our Health Center’s first dedicated HIV Care Team, led by our own Rocco Russo, MD. The Care Team is responsible for managing our HIV-positive patients’ care, providing patients with a trusted and knowledgeable team of experts dedicated to helping them manage their condition and mitigate the impact of HIV.

Pictured: Avi Silber, MD, FAAP Chief Medical Officer 5

The Health Center saw record growth in patient visits in 2015 - 202,338 a 20% increase from 2014.

6

Behavioral Health Expanding to meet a growing need The 2008-2009 National Survey on Drug Use and Health, estimates 20% of New Yorkers will experience some form of mental illness during their lifetime. Primary care providers often miss opportunities to intervene when patients are experiencing a mental or behavioral health illness.

90% of patients with behavioral health disorders are seen in a primary care setting, yet only one-third of these patients actually receive behavioral health treatment. What’s more, it is well documented that mental illness is both a cause and an effect of physical illness, according to a 2012 report by Miliman Research. It is with this in mind that we have worked to integrate primary care and behavioral health services at our health center.

“Patients can look forward to improved collaboration between their Primary Care and Mental Health Providers.”

Patients who recently visited our Health Center for primary care services such as well-visits and physicals may have noticed that medical staff has begun asking questions about anxiety, depression, and substance abuse. These brief screenings are being conducted to help patients’ primary care providers determine if their patients are at risk for mental or behavioral illnesses. The results of these screenings are used to determine a patient’s risk level and whether further treatment is needed. When patients are found to be at risk, primary care providers can discuss these concerns with the patient and make referrals for services from our in-house Behavioral Health Department.

In order to improve the quality and availability of behavioral health services at the health center, in 2016, our new behavioral health suite, located on the lower level of the Kaplan Family Pavilion, will open.

The new suite will allow us to increase staff and offer new and expanded services for adults and children.

7

Pictured (From L-R): Denise Morales, LCSW-R Behavioral Health Clinical Coordinator Hugh McKenzie, PNP Psychiatric Nurse Practitioner Marilyn Morales, LCSW Director of Behavioral Health Sandy Rivera, LCSW-R Behavioral Health Counselor

90% of patients with behavioral health disorders are seen in a primary care setting, yet only one-third of these patients actually receive behavioral health treatment.

8

Patient Services Enabling patient healthcare

The health center’s Patient Services Department assists thousands of patients each year. The services provided by this crucial department - all of which are available to patients free of charge - help to increase access to healthcare and distinguish the Health Center from other providers. In 2015, the Patient Services Department assisted more than 1,400 individuals in obtaining health insurance through the New York State Health Benefits Exchange, processed more than 3,000 applications for the Health Center’s sliding-fee scale discount program, and helped more than 1,500 families apply for the Supplemental Nutrition Assistance Program.

“In 2015, the Patient Services Department assisted more than 1,400 individuals in obtaining health insurance.”

One patient who benefited from these services was previously uninsured and had recently been diagnosed with late-stage pancreatic cancer. By helping the patient and his family enroll in an affordable health plan, the patient was able to access healthcare and achieve his singular goal: seeing the birth of his grandchild. Today, the patient continues treatment, receiving chemotherapy and radiation as needed, services that would have been inaccessible without health insurance. The photographs that the patient now has of himself with his family and new grandchild help provide him with the strength he needs.

Another patient came to see Patient Services after experiencing severe pain in her feet that made walking nearly impossible. The patient, who was uninsured, had initially inquired about registering for the sliding-fee program, but after reviewing insurance options available through the Exchange, it was determined that she could gain insurance coverage that was both comprehensive and affordable. Today, the patient is insured and has access to all of the services she needs to manage her pain and maintain her mobility.

9

Pictured (From L-R): Diahan Scott VP of Outreach and External Programs Jesse Sarubbi, MA VP of DSRIP Coordination & Practice Transformation

2015 CHCANYS Annual Conference 1st Place Best Practice Award for Emergency Department Diversion

Care Management

Improving patient health outcomes The Health Center’s Care Management Department continually strives to foster positive health outcomes, helping patients become more engaged in their care, manage their conditions, and navigate the healthcare system. To this end, the department recently hired a Care Transitions Case Manager, who is based at St. Luke’s Cornwall Hospital and provides case management services to our patients who have been admitted to the hospital.

The Case Manager oversees each patient’s discharge plan and communicates it clearly to patients, their families, and their providers who work outside the hospital. The Case Manager helps to connect the patient with the services and support they need, manages and coordinates home care and provides valuable education about patients’ conditions, their medications, treatment plans.

Home visits are an important component of effective post-discharge case management, and our Case Manager visits the homes of discharged patients who are at risk for re-hospitalization. Within the home, the RN Case Manager can assess safety issues, medications present in the home, availability of food, provide education to patients and their families and connect them to additional services they may need. For instance, at times, patients cannot afford their medications or co-pays and the RN Case Manager works to find affordable prescription options sliding-fee scale prices through the health center’s comprehensive pharmacy services.

These valuable services, shown to decrease hospital readmission rates, reduce fragmentation of care, improve health outcomes and lower healthcare costs for all.

Top Barriers to Using Primary Care Providers vs. ED visits: 38% Convenience of Location 24% Convenience of Service 9% Wait too long for scheduling 9% Sent by Urgent Care 9% Transportation 6% No insurance/Em. Medicaid 3% Wait inside GHVFHC 2% Unable to pay copay We polled over 1000 ED patients for non-emergencies to discover why these patients chose to go to the ED instead of seeing their Primary Care Provider or going to Urgent Care. The majority of respondents indicated it was because of its convenient location in the city of Newburgh. Many of these individuals did not realize we offer same-day appointments in Primary Care, Urgent Care with imaging and extended hours and 24/7 access to Providers on-call.

10

Center for Recovery Meeting a critical community need

The opioid epidemic – widespread abuse of prescription pain medications and heroin – continues unabated.

With growing alarm, over-prescribing has led to a sharp increase in the prevalence of opioid addiction which in turn has been associated with a rise in overdose deaths and heroin use right here in Orange County.

At the Center for Recovery (CFR), we offer chemical dependency treatment services to assist individuals into recovery and begin the process of transforming their lives. Our attending physician is one of only a few Addiction Specialist Physicians in Orange County certified by the American Board of Addiction Medicine.

Our treatment approach utilizes primary, secondary and tertiary opioid addiction prevention strategies to effectively reduce opioid-related overdoses and deaths.

“As the opioid epidemic continues to challenge many of our local families, we must continue to address this public health crisis.”

At present, our Opioid Treatment Program (OTP) has reached capacity with 400 patients in the program with a waiting list that frequently exceeds 150 individuals looking forward to the opportunity to create a fulfilling future.

To meet this critical community need we will continue growing our Center for Recovery services. In June 2016 we will begin a $5.6 million building rehabilitation project that will allow for a much needed expansion in our licensure and treatment programming. This was made possible by an OASAS* capital grant which will allow us to accommodate up to 500 patients when completed.

As the opioid epidemic continues to challenge many of our local families, we must continue to address this crisis just as we would approach other disease outbreaks; efforts must be made to reduce the incidents of opioid addiction, identify cases early, and ensure access to effective treatment. *Office of Alcoholism and Substance Abuse Services 11

A grant from OASAS will allow us to renovate the Center for Recovery and accommodate up to 100 additional patients in our recovery programs.

Pictured: Kristie Perez, LPN Center for Recovery Photograph by Photographers for Hope 2015 12

Up to 80% of Newburgh residents have some form of transportation difficulty. Thanks to your support, we hope to see at least 40% more patients in 2016.

13

Mobile Health Unit

Primary care for those who need it most The health center works to eliminate barriers to care and improve access to essential services for patients who face obstacles to improving their health. One of the most common barriers to care patients face is transportation, as many families in our service area do not have access to personal vehicles and our region does not offer sufficient public transportation options. It is with these concerns in mind that the health center launched its Mobile Health Unit—a retrofitted mobile home featuring two complete exam rooms—in 1998.

Originally intended to be used as an outreach tool and portable venue for “light-touch” medical services like screenings and brief health assessments, the scope of our mobile healthcare services has greatly expanded over the years. In 2013, in response to a need for convenient, easily accessible services for sheltered homeless patients, we began deploying the Mobile Health Unit to our region’s homeless shelters and food pantries. As such, the Mobile Health Unit is now the primary source of care for this highly-sensitive, often-maligned patient population.

In 2015, we served 652 homeless patients, up 69% from 2014’s 386 patients, a testament to our increased efforts to understand and meet the needs of this population. We also added one day of services on the Mobile Unit (from 1.5 days/week to 2.5 days/week).

As a result of adding a day, we were able to serve 204 new unique patients.

“In 2015, we served 652 homeless patients, up 69% from 2014’s 386 patients.”

We recently purchased one new mobile health unit and have a campaign, “The Drive” to raise funds to purchase an additional vehicle. A second mobile unit would allow us to increase deployments, thereby increasing both the number of unique patients served and the number of visits we are able to accommodate. The new mobile unit will be technologically current, and will allow for wireless Internet access, allowing us to utilize our electronic medical record system. The new vehicle will also have heated tanks and other specifications that will allow us to utilize the mobile unit year-round, and will feature a new layout that facilitates patient flow and privacy. State-of-the-art equipment will be installed, allowing us to improve care and expand the scope of mobile services offered.

Pictured: Christine VanHoy, FNP Shown in our current mobile health unit Photograph by Photographers for Hope 2015 14

Audiology and Dental Expansion of Services in Goshen at Inspire Standing on our promise to grow access to medical and dental care to underserved areas, the health center actively engages with community partners to understand the needs of the community and the barriers that individuals face when assessing medical care.

The health center’s newest location, co-located at Inspire in Goshen, is a shining example of how these collaborative relationships bring successful solutions and enhanced services and programs to the people who rely on us most.

Through this partnership, The Greater Hudson Valley Family Health Center now offers audiology and dental services to the people of central Orange County.

“If hearing loss were officially considered a disability, it would rank as the largest disability class in the Country.”

Hearing loss is an ‘invisible’ and widely uninsured problem.

If hearing loss were officially considered a disability, it would rank as the largest disability class in the Country. Our goal is to better understand an underserved patient population who suffer from hearing impairments, helping to maximize their communication abilities. The health center’s audiology practice provides comprehensive diagnostic services and state-of-the-art treatments for hearing loss and related disorders. We are working to remove barriers and limitations caused by hearing impairments so our patients can communicate effectively and productively.

In Dental care no matter how many times we see the statistics, they remain staggering. Nearly half of adults over age 30 suffer from some form of gum disease, and nearly one in four children under the age five already has cavities.

Essential to patients overall health, our dental site, in Goshen provides access to the same high-quality dentistry services that we have been providing to thousands of residents in eastern Orange County, for decades, at our two Lipman Dental Centers.

15

Nearly one in four children under the age of five already has cavities.

Photograph by Photographers for Hope 2015 16

Patient Advocacy

We believe healthcare is a right, and not a privilege The Primary Care Funding Cliff: February 2015 The Greater Hudson Valley Family Health Center’s employees, Board of Directors, and community partners sent letters to our Senators and Congressional Representatives explaining the need for stable funding to meet the needs of our patients.

Advocacy Day: March 2, 2015 Nearly 60 employees and Board members of The Greater Hudson Valley Family Health Center attended Advocacy Day in Albany on behalf of our patients and the community we serve. Leadership, staff, and Board members spoke with Assemblyman Frank Skartados, Assemblyman James Skoufis, and Representative Sean Patrick Maloney’s office about the primary care funding cliff and the impact it would have on the 24,000 patients we serve in the Hudson Valley.

“Fix the Cliff” Call-In Day: March 19, 2015 Over 300 calls were made by The Greater Hudson Valley Family Health Center’s employees, patients, and Board members to Congressman Sean Patrick Maloney, Senator Kirsten Gillibrand, and Senator Charles Schumer’s offices on March 19 for the “Fix the Cliff” Call-In Day regarding the H.R. 2 bill which establishes a new payment system in which doctors will be rewarded for quality of care instead of quantity of care - and the Bill was passed!

Nearly 60 health center employees went to Albany on March 2, 2015 to lobby our politicians on behalf of our patients.

17

Phone Calls to Senators: March 2015 Employees, patients, and Board members called our Senators and asked them to vote yes on the H.R. 2 bill.

New York State Congressional Delegation: March 2015 The Greater Hudson Valley Family Health Center’s employees and Board of Directors sent letters to the New York State Congressional Delegation asking them to vote yest on the H.R. 2 bill.

18

Development

Record Community Support In 2015 the Development Department continued a nine year trend of consistently meeting and/or exceeding annual goals and objectives and saw a 20% overall increase in philanthropic giving.

The efforts of the Development Department support many unfunded programs such as our Reach Out and Read Pediatric Literacy Program, numerous Free Community Patient Education programs, outreach opportunities and other initiatives as needed.

Important revenue streams included our first-ever Swing and Play for Health golf tournament held on May 11, 2015; the 16th Annual Pillars of the Community Awards Gala; and employee and annual giving campaigns.

50% 40% 30%

47%

20% 10% 0%

20%

14% Volunteers

23%

20%

In Kind Fundraising Encore Donations Consign for a Cause

Overall Increase

Did you know?

Employee contributions towards “Jean Friday’s” to benefit the health center has raised over $20,000.

Volunteers in 2015

Over 150 Volunteers aided our agency and included representatives from: • United Way of The Dutchess-Orange Region • Walden Savings Bank • GHVFHC Staff and Families • Cornwall High School Students • United Natural Foods Inc. • Hudson Valley Federal Credit Union • Briger Security Services • NFA Students • Mt. St. Mary College Interns • Rose & Kiernan

150

Volunteers

2,031

Hours Donated

= $53,734

19

In Total Value

Pictured above (From L-R): Volunteers Ruth Smith, Agnes Goldrich & Ishma Rajpura Pictured facing page (From L-R): Carol Henderson, Volunteer Heidi Schuessler, Store Manager

Encore, Inc.

Consign for a Cause Shops Encore Consign for A Cause: helps the environment, puts money in your pocket and aids The Greater Hudson Valley Family Health Center, Inc. The shop offers quality, new and like-new, name-brand merchandise for teen girls and women, accessories, furniture, home goods and antiques, and is staffed by a dedicated group of volunteers. Every Trip is A Treasure Hunt.

•

We celebrated 4 years of business on September 17, 2015 and have grown to 1,111 Consignors

• Over 7,637 volunteer hours have been donated at Encore a Human Resource value of $205,129.82 • $120,298 has been paid out to consigners in our community since we opened • If an item does not sell it pays forward to Big Brothers Big Sisters of Orange County • We are a health center Outreach/ Information Center - helping people obtain access to healthcare, insurance and support programs • Dozens of students have completed their internship and community service hours at Encore, and we have served as their references for college admissions and career opportunities • We are collaborative with the Cornwall Chamber of Commerce, Orange County Chamber of Commerce and Big Brothers Big Sisters of Orange County

Growth of Encore sales from 2011 - 2015

$120,000.00 $100,000.00 $80,000.00 $60,000.00 $40,000.00 $20,000.00 $-

2011

2012

2013

2014

2015

20

State & Federal Grants CHCANYS Breastfeeding Initiative This initiative aims to increase the number of our 6-month-old patients who are exclusively breastfed through systematic education and support of breastfeeding within the health center. Funding will also support the development of space in our Health Center dedicated to breastfeeding moms and babies.

Governor’s Traffic Safety Committee Programs Supports the distribution of free car seats and seat installations for patients and community members through our Car Seat Exchange program. This grant also supports our annual Bike Rodeo event, which teaches children and families about bicycle safety, with free helmets and incentives for attendees.

HRSA Health Infrastructure Investment Program Provides funding to support construction of a site of service we are developing in Plattekill in Ulster County, NY. A new 3,500-square-foot primary care facility will offer a wide scope of family medicine services, in addition to a range of ancillary and supportive services.

HRSA Section 330 Grant This grant supports day-to-day health center operations, allowing us to provide high-quality, comprehensive primary and preventive health care services to medically under served populations.

HRSA Outreach & Enrollment Supplemental Funding Provides funding to support staff dedicated to assisting patients with health insurance enrollment through the New York State Health Benefits Exchange, also known as New York State of Health.

HRSA PCMH – Facilities Improvement Funds capital improvements on the lower level of The Kaplan Family Pavilion in Newburgh, NY. We are using these funds to develop a new suite that will house our Behavioral Health and Care Management departments, allowing our Health Center to better integrate and coordinate services for patients with complex health needs.

HRSA 2014 Expanded Services Supports the salaries of physicians working in our Internal Medicine and Pediatrics departments, allowing us to serve additional patients and decrease wait times. Additionally, grant funds support mobile primary care services for homeless patients, allowing us to provide better access and continuity of care to this highly challenged patient population.

HRSA 2015 Expanded Services Funding supports the delivery of Optometry services to patients in Newburgh, which previously was only available to our patients by referral. In addition, this funding helps to address the heroin and prescription opioid epidemic in our region by supporting the salary of a Physician’s Assistant at our Center for Recovery.

Medicaid Health Homes Funds an effort to improve health outcomes while reducing the cost of care for Medicaid patients with complex medical needs through a system of comprehensive care management.

2015 New Access Point Provides funding to support a new site in Broome County: a 1,800-square-foot Public Housing Primary Care practice co-located at a Binghamton Housing Authority residential campus. Located in one of the only major cities in New York State with no Health Center presence whatsoever, this new site will offer primary and preventive care.

Women, Infants, and Children (WIC) Provides supplemental foods, nutrition education, and access to health services to low-income families, as well as infants and children up to age 5 who are found to be at nutritional risk. We have the largest WIC program in Orange County.

21

Foundations CareMessage Provides the health center with patient-engagement technology that gives patients 24/7 access to their providers via encrypted emails, texts, and voice messages.

CVS Health Community Enables the health center to incorporate significant additions and improvements to our health education curriculum. Through the program, we now are able to regularly invite guest instructors into our health education programs and address chronic disease management such as diabetes.

Delta Dental Funds provide low-income and uninsured patients with dentures and dental implants at little to no cost to the patient through a voucher program.

Food Bank of the Hudson Valley and the Newburgh Armory Unity Center Partners with the health center to offer free family farm stand events once a month in the City of Newburgh.

The Free Family Farm Stand is similar to a typical farmers’ market, but all of the fresh fruits and vegetables are given away to local families free of charge, while educating them on better nutrition and eating habits.

Miles of Hope Breast Cancer Foundation The Miles of Hope Breast Cancer Foundation Medical Gap Care Fund was established to help individuals who reside in one of the eight counties of the Hudson Valley, NY, and are in treatment for breast cancer with a financial emergency not covered by insurance. The funds for Rockland and Orange Counties have been administered through the family health center for eight years and exceeds $150k in total to date.

Stewart’s Holiday Match Provides support for the Comenzando Bien (“Beginning Well”) prenatal education classes at the health center.

These classes aim to improve the health outcomes of infants and new mothers by increasing the number of women accessing prenatal care in the first trimester, decreasing the number of low-birth-weight babies, and educating mothers on healthy behaviors and the cessation of dangerous activities.

United Way: Crisis Intervention Funds assist homeless patients in need of transportation or medication they could not otherwise afford by covering the cost of taxi services and prescription drugs through a voucher program.

We will receive $5 Million over 5 years to serve the over 4,000 Women, Infants and Children (WIC) participants throughout Orange County - providing them with supplemental food and nutrition education.

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About us We are a Federally Qualified Not-for-profit Community Health Center. We are the Medical Home for more than 24,000 patients known as The Greater Hudson Valley Family Health Center, Inc., where we believe health care is a right and not a privilege.

NONPROFIT ORGANIZATION U.S. POSTAGE PAID NEWBURGH, NY 12550 PERMIT NO. 8604

2570 Route 9w, Suite 10 Cornwall NY 12518

Our Services URGENT CARE Open 7 days a week PRIMARY CARE Pediatrics Internal Medicine Ob/Gyn Dental Care Adult Care Behavioral Health Center for Recovery

Pharmacy Radiology Laboratory SPECIALTY CARE Infectious Diseases Cardiology Endocrinology Podiatry Audiology Optometry

Conveniently Located The Kaplan Family Pavilion

Lipman Family Dental

147 Lake Street, Newburgh, NY 12550 (845) 563-8000 Mon - Thurs: 8:30AM - 8PM Fri: 8:30AM - 5PM Sat: 9 AM - 1 PM Sun: Closed Urgent Care: Mon - Thurs: 7AM - 9PM Fri: 7AM - 8PM Sat: 9AM - 5PM Sun: 10AM - 3PM

147 Lake Street, Newburgh, NY 12550 (845) 563-8000 Mon - Thurs: 9AM - 8PM Fri: 9AM - 5PM Sat: 9AM - 1PM (Lake Street location only)

Blooming Grove Turnpike

Highland Falls

100 Broadway, Newburgh, NY 12550 (845) 569-8412 Mon - Fri: 9AM - 5PM

Center for Recovery

3 Commercial Place Newburgh, NY 12550 (845) 220-2146 Chemical Dependency: Mon - Thurs: 8AM - 8PM Fri: 8AM - 4:30PM Sat & Sun: Closed Opioid Treatment: Mon - Fri: 6AM - 2PM Sat: 7AM - 12PM Sun: Closed

Harper Health

91 Blooming Grove Tnpke.

New Windsor, NY 12553 (845) 561-2257 Call for hours. Pediatrics, OB/GYN, Internal Medicine & Endocrinology

127 Main Street, Highland Falls, NY 10928 (845) 446-4076 Mon: 9AM - 6PM Tues - Wed & Fri: 9AM - 5PM Thurs: 9AM - 7 PM Sat (1st & 3rd): 9AM - 1PM

For individuals & families in transition 290 Broadway, Newburgh, NY 12550 (845) 561-3759 Mon - Fri: 9AM - 5PM

GHVFHC at Inspire Audiology & Dental

Encore Inc. Consign for a Cause

Binghamton (Opening in 2016)

Open to the community 2 Fletcher Street, Goshen, NY 10924 (845) 294-8806 Option #3 Dental Hours: Mon: 10AM - 8PM Tues - Thurs: 8AM - 6PM Fri: 8AM - 5PM Audiology Hours: Mon - Thurs: 8AM - 6PM Fri: 9AM - 5PM

45 Quaker Ave, Suite 100 Cornwall, NY 12518 &

The Encore Home Store Suite 104 (845) 458-8313 Mon: Closed Tues: 10AM - 5PM Wed - Fri: 10AM - 6PM Sat: 10AM - 4 PM

www.ghvfhc.org • (845) 563-8000

35 Felters Road Binghamton, NY 13903 (607) 201-1200 Mon: 9AM – 5PM Tues: 9AM – 5PM Wed: 9AM – 8PM Thurs: 9AM - 5PM Fri: 9AM – 5PM Sat: (3rd) 9AM - 1PM