2022 GHA Annual Summer Meeting

2022 GHA Annual Summer Meeting July 11-13 The Ritz-Carlton, Amelia Island

Online Registration GHA member rate - $600 Guest rate - $250 (must be accompanied by an already registered attendee) Register online by Tuesday, June 21. A late fee will apply at the close of business on Tuesday, June 21. Refunds minus a $50 processing fee will be accepted through Thursday, June 30.

If you need assistance or have any questions related to the conference, please contact Leigh Beakley, 770-249-4503, Lbeakley@gha.org or Carley Elsberry, 770-249-4543, celsberry@gha.org.

COVID-19 Information Our member hospitals and health systems are working every day to ensure the health and safety of their patients and teams, and GHA prioritizes these same goals to ensure your health and safety at our events. GHA will require participants attending in-person meetings hosted by GHA or GHA affiliated societies to be fully vaccinated against COVID-19 per current CDC recommendations. For each event, GHA will provide additional details on COVID-19 safety protocols closer to the event start date.

By registering, you acknowledge that you are fully vaccinated against COVID-19 and abide by the applicable COVID-19 safety guidelines, which may include wearing a mask or providing proof of COVID-19 vaccination, depending on the requirements of meeting location or venue. For questions on GHA’s COVID-19 safety protocols, please contact Keri Conley at kconley@gha.org.

Hotel Reservations The Ritz-Carlton, Amelia Island 4750 Amelia Island Pkwy Fernandina Beach, FL 32034 Room Rates - $315 /night Once you have registered for the conference, you will receive a GHA confirmation email.

Included in this email will be your unique link to the hotel reservation website. Click on the link and follow the prompts. Once you submit your reservation request, you will receive a confirmation email from The Ritz-Carlton, Amelia Island. Your reservation is not complete until you receive this confirmation. Room reservations or cancellations will be accepted only until Tuesday, June 21.

Learning Objectives •

List megatrends that affect hospital stability in the current COVID and upcoming postCOVID environment.

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Create strategies to build a rapid-cycle accountability structure to improve megatrends in the post-COVID-19 environment.

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Discuss the factors that lead to hospitals being victims of cyber and ransomware attacks.

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Outline how to build a workplace environment where people want to stay.

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Identify how to use humor to be more resilient and flexible in thinking through problems to get to solutions.

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Identify techniques to keep our emotions from paralyzing us.

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Explain the self-care spectrum.

Continuing Education Credits ACHE Face to Face: By attending the session, “Not Business as Usual in the Post COVID World: Critical Roles and Strategies for Governance and Executive Leadership,” offered by Georgia Hospital Association, participants may earn 1.5 Face-to-Face Education Credits toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Qualified Education: By attending the 2022 Annual Summer Meeting offered by Georgia Hospital Association, participants may earn up to 4.25 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Hospital Leadership Training Program: This meeting has been approved by the Georgia Rural Health Innovation Center for 5.75 hours of Recertification Units for participants in the GHA & Georgia Southern University Hospital Leadership Training Program.

Nursing Home Administrators: The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in longterm care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 5.75 contact hours.

Schedule at a Glance Monday, July 11 3:30-7 p.m.

General Registration

5:30-7 p.m.

Cocktail Reception

Tuesday, July 12 7:30 a.m.-2:30 p.m.

Registration

7:30-9:30 a.m.

Breakfast Buffet

7:30 a.m.-noon

Spouse Lounge Breakfast will be available from 7:30-9:30 a.m.

7:45-9:15 a.m.

Breakfast Session Not Business as Usual in the Post-COVID World: Critical Roles and Strategies for Governance & Executive Leadership ACHE F2F Chip Caldwell, FACHE, Chairman and Alan Kent, DHA, FACHE, Managing Principal Caldwell Butler & Associates

9:30-10 a.m.

Welcome and Announcements

10-11 a.m.

Educational Session Combating Cyberthreats: Your Hospital, Your Staff, Yourself John Riggi, National Advisor for Cybersecurity and Risk American Hospital Association

11-11:15 a.m.

Break

11:15 a.m.-12:15 p.m.

Education Session Building a Workplace That Works: Recruiting and Retaining in Uncertain Times Hannah Ubl, Communications and Culture Expert Good Company Consulting

1:30-2:30 p.m.

Hospital Leadership Training (Optional Session) Charles Owens Georgia Southern University

8-9:30 p.m.

Sweets & Beats Party & Concert

Wednesday, July 13 7:30-9:30 a.m.

Registration

7:30-9 a.m.

Breakfast Buffet

8-9:15 a.m.

John S. Bowling Prayer Breakfast Brace for Impact: Mental Health Crisis Lynn Garson

9:15-9:30 a.m.

Break

9:30-10:30 a.m.

Educational Session You Just Have to Laugh David Naster

Speakers and Session Descriptions Not Business as Usual in the Post-COVID World: Critical Roles and Strategies for Governance & Executive Leadership Chip Caldwell, FACHE, Chairman and Alan Kent, DHA, FACHE, Managing Principal, Caldwell Butler & Associates

Hospitals and health systems throughout the country are under unprecedented pressures that have only been exacerbated by the effects of COVID-19. Recent research by the American College of Health Care Executives (ACHE) faculty in 2020 and 2021 revealed that hospitals of all sizes and complexity continue to struggle with performance issues in operations affecting quality and financial performance, including plummeting profitability and dependence on governmental stimulus funds; exhaustion of debt capacity and weakening balance sheets; and financial issues and distractions that reduce attention to issues of quality, reliability, and patient safety.

Trustees and executives are finding that many senior and middle managers lack the fundamental skills of adaptive change management to ensure success. Research shows that high-performing organizations’ solutions to these issues include sound board and executive strategy and development of middle managers as change agents.

Speaker bios Chip Caldwell, FACHE, is the chairman of Caldwell Bulter & Associates, an innovative firm specializing in research-based methods to provide BURST improvement in margin, throughput, and patient experience. His expertise includes the effective deployment of advanced methods to improve accountability, implementation, and speed of change by developing senior leaders and managers as adaptive change agents. Chip has served as faculty for the ACHE, providing C-suite research and education for the past 20 years. In addition, he is a well-published expert in applying methods such as Lean and Six Sigma to achieve CFO-validated improvement.

Dr. Alan Kent is the managing principal with Caldwell Butler & Associates. He most recently served as president & CEO of Meadows Regional Medical Center. He holds a Bachelor of Science in health systems from the Georgia Institute of Technology, a Master of Health Administration from Georgia State University, and a Doctor of Health Administration from the Medical University of South Carolina.

Alan has over 40 years of leadership experience in hospital executive and consulting roles that have included hospital turnaround operations, significant on time/under budget construction projects, operational improvement, and revenue growth. He is passionate about organizational leadership development for managers at all levels and building effective relationships with physicians and senior leaders. Board certified as a Fellow in the American College of Healthcare Executives, Alan is a faculty member of ACHE, an adjunct faculty member in the Jiann-Ping Hsu College of Public Health at Georgia Southern University, and a frequent lecturer at Georgia State University and the Medical University of South Carolina.

Combating Cyberthreats: Your Hospital, Your Staff, Yourself John Riggi, National Advisor for Cybersecurity and Risk American Hospital Association

John Riggi, national advisor for cybersecurity and risk at the American Hospital Association, is a nationally recognized health care cybersecurity expert and former FBI cyber senior executive. He has been on the forefront in helping providers prepare for, respond to, and recover from cyber attacks. John will provide a uniquely informed national perspective on the current cyber threat landscape, including the recent rash of ransomware attacks. He will also discuss the impact these cyber attacks have had on large systems and small hospitals, from lost data and revenue to reputational harm and impact on patient care delivery and patient safety.

Speaker bio John Riggi, having spent nearly 30 years as a highly decorated veteran of the FBI, serves as the first national advisor for cybersecurity and risk for the American Hospital Association (AHA) and their 5000+ member hospitals. John leverages his distinctive experience at the FBI and CIA in the investigation and disruption of cyber threats, international organized crime, and terrorist organizations to assist on policy and advocacy issues and provide trusted advisory services for the nation’s hospitals and health systems.

John initiated and co-led a national HHS/health care sector task group to develop resources to assist the field in managing cyber risk as an enterprise risk issue. He launched a national campaign with the AHA and government agencies to help members protect medical research against foreign threats. In various leadership roles at the FBI, John served as a representative to the White House Cyber Response Group and a senior representative to the CIA. He also led counterintelligence field surveillance programs in Washington, D.C. and financial crimes and terrorist financing squads in New York City.

Building a Workplace That Works: Recruiting and Retaining in Uncertain Times

Hannah Ubl, Communication and Culture Expert, Co-Founder of Good Company Consulting It’s no secret that the workforce is struggling. Struggling to stay motivated, to prioritize tasks and remain productive, and even struggling to find the energy just to show up. No industry quite understands that struggle more than health care. As organizations and leaders wrestle with how to find people to fill vacancies, they’re also wondering how to keep staff motivated and engaged when another surge might be waiting around the corner. This presentation offers a path forward by presenting concrete strategies that focus on two key elements during times of great change: going back to basics and putting people first.

Speaker bios Hannah Ubl’s core mission is to create organizations that don’t suck. She’s devoted her career to flipping the traditional workplace script, throwing out the old “employees are lines on a spreadsheet” in favor of treating people at work more like, well, people.

As co-founder of Good Company Consulting, she’s sought after for her bold take on building workplaces that prioritize the human experience while simultaneously increasing the bottom line. Hannah has dedicated the past decade to researching people at work – not just top talent and leadership – but everyone in between. She’s discovered a strangely well-kept secret for recruiting and retaining the workforce of the future: The best recipe for organizational success is rooted in mindfulness, empathy, and kindness.

Hannah’s work is a fresh approach to the standard (and outdated) workplace narrative.

Not afraid to ask the hard questions, she pushes audiences towards self-inquiry to help them become better leaders, better managers, and better colleagues.

With heart, deep conviction, and a good dose of self-deprecating humor, Hannah will sweep you along on a journey of insights that lead to deep, lasting mindset shifts about how work works. A passionate speaker and consummate professional, she’s energized by her audiences and brings her full self to every presentation.

Hospital Leadership Training Recertification Refresher (Optional Session) Charles Owens, Georgia Southern University

GHA is pleased to partner with Georgia Southern University to provide Hospital Leadership Training required under HB 769 for “the chief executive officer, the chief financial officer, every board member, and every hospital authority member, if operated by a hospital authority pursuant to Article 4 of Chapter 7 of this title, of a rural hospital organization as defined in Code Section 31-8- 9.1”. This session is open to all fully certified participants in the GHA and Georgia Southern Hospital Leadership Training Program who are at least one year past their installation date. Georgia Southern faculty will highlight critical sections of the eight standards required for initial certification, and the session will qualify as the required one-hour review course for recertification.

Sweets & Beats Party & Concert

Join us after dinner for delicious desserts and the sweet sounds of live music as we enjoy a nightcap together and celebrate the return of our GHA Annual Summer Meeting.

John S. Bowling Prayer Breakfast Brace for Impact: Mental Health Crisis

Lynn Garson

Join us at our annual John S. Bowling Prayer Breakfast, where you will hear Lynn Garson share her personal journey of recovery from major clinical depression. She will explain the self-care spectrum and why it’s critical for us all to know where we fall on it at any given time so we can respond accordingly. In addition, Ms. Garson will relay what she’s learned from the individual, employer and family perspective and will provide recommendations for wellness prevention in both the personal and professional settings.

Speaker bio Lynn Garson practices health care law at BakerHostetler in the firm’s Atlanta office. Her areas of expertise include physician practice acquisitions, employment, independent contractor and related agreements.

Lynn is also a mental health advocate and author. In July 2012, she published Southern Vapors, a memoir describing her journey from major clinical depression to recovery.

She has since shared her story widely, including via a TEDx Emory talk: “Reforming the Approach to Mental Health in the U.S.” She has made numerous presentations to private and public organizations, including the American Bar Association, local bar associations, the American Health Lawyers Association, and a number of law schools.

You Just Have to Laugh

David Naster, Comedian

You Just Have to Laugh is the resiliency we need to get through life’s toughest and most turbulent times. The capacity to recover quickly from the difficulties, challenges and detours we are presently faced with is critical to leading a fulfilling and productive life. Who would ever think that could be done by using HUMOR? David Naster will not only prove it, but he’ll have you laughing the entire time. David’s philosophy is, “When we use our ability to think funny, we will bend and not break in the turbulent winds of change.”

Speaker bio David Naster was a theater/psychology major in college. He soon realized he’d rather make fun of people instead of helping them. That’s what led to him becoming not just a comedian, but an internationally well-known comedian. Underneath all the laughs, David discovered that humor and laughter could heal the deepest emotional and physical pains. That led him back to his psychology roots, creating You Just Have to Laugh. This one-of-a kind brand and applicable philosophy inspires, encourages, and brings joy to millions of people. By using real examples of real life from real people, David Naster speaks to professional and private organizations worldwide. His philosophy is endorsed by renowned physicians Dr. Patch Adams and Dr. Bernie Siegel as well as Herb Kelleher (founder of Southwest Airlines).

Thank You to Our 2022 Sponsors Platinum

Draffin Tucker Georgia Hospital Health Services (GHHS) Health Care Insurance Resources, Inc. (HCIR)/Gallagher Insurance Morris, Manning & Martin, LLP Qualivis South Georgia Radiology Associates

Gold

Arnall Golden Gregory, LLP Brasfield & Gorrie Coker Group Hoar Construction Humana Healthy Horizons King & Spalding MCG Health Parrish Construction Group PYA

Silver

AIG Retirement Services Batson-Cook Construction Core Management Resources JE Dunn Construction May Architecture MetroAtlanta Ambulance Service Sound Physicians US Acute Care Solutions

Bronze 24By7Security Advance Rehabilitation Management Group Alexander Consulting Group, Inc. Amwell ApolloMD Art Plumbing Caravan Health HealthCare Associates Credit Union Hospital Rehab Solutions LifeLink of Georgia

McKenney’s Meadows & Ohly Meduit Pacific Companies Peach State Health Plan PharmD on Demand Pinnacle Health Group Robins & Morton TD Bank Warren Averett

380 Interstate N Pkwy SE Suite 150 Atlanta, GA 30339 770-249-4500 www.gha.org