al u t r i V
Five Years of TCS&D Success Gray & Adams’ position as the UK’s leading supplier of temperature-controlled semitrailers and rigid vehicle bodywork has been proven once more at the 2020 Temperature Controlled Storage and Distribution (TCS&D) Awards, winning a fifth back-toback Refrigerated Trailer of the Year Award. On Wednesday 18 Nov 2020, at an online awards ceremony (due to the Covid-19 pandemic) which celebrated many industry successes in a challenging period for businesses, Gray & Adams won the Refrigerated Trailer of the Year Award for the fifth year in a row at the TCS&D Awards. It also took home the Customer Service Award for the very first time,
This year, Gray & Adams has won two industry awards, highlighting its on-going commitment to continuous improvement, innovation and customer service excellence. With a commitment to customers that goes above and beyond the exceptional lifetime of its products, winning the Customer Service Award for the first time, is an accolade it is proud to celebrate. As a business, Gray & Adams has enjoyed several reasons to celebrate in recent months, having won a 2020 Queens Award for Enterprise in Innovation for its double deck trailers and inclusion on The Sunday Times Top Track 250 League Table in September this year, following previous Top Track 250 success in 2016, 2017 and 2018.
celebrating Gray & Adams’ dedication to going above and
James and Peter Gray, Joint Managing Directors
beyond for its customers.
at Gray & Adams, commented:
The awards recognise companies and individuals who
“Gray & Adams has always had a strong business ethos
have made a difference in the temperature-controlled
built around people, quality and innovation. Winning these
storage and distribution industry, and Gray & Adams’
awards in such a challenging year throughout the UK is
continued nomination and success at this event has
testament to the commitment of our expert staff, who work
recognised its achievements in providing best-in-class
tirelessly to provide engineering excellence, industry leading
products, trusted expert support and building a lifetime
customer service and aftersales care that is second to none.
of value for its customers.
Their endless commitment to building innovative, bespoke
Gray & Adams has a hugely successful history at the awards, having won its first two awards in 2016 for OEM (Original Equipment Manufacturer) of the Year and Refrigerated Trailer of the Year. It then went on to win awards for Refrigerated
products which set the standard for quality, delivering expert support which adds value to our customers and a clear focus on developing the best industry talent, has facilitated our success and growth over the last 60+ years”.
Rigid of the Year in 2017 and 2018 and further Refrigerated Trailer of the Year Awards in 2017, 2018, 2019, as well as the Innovation Award in both 2018 and 2019.
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