Gables Speer Blvd Move In Packet

Speer Blvd

295 East Speer Blvd Denver, CO 80203

P: 303.534.1776

speerblvd@gables.com

Leasing Office Hours

Mon/Fri:9 am - 6 pm

Wed: 9 am - 7 pm

Tues/Thurs: 10 am - 6 pm

Saturday: 10 am - 5 pm

Sunday: Closed

Office Team:

Kristen Schultz General Manager

Brittany Brown Sales Manager

Keegan Campas Sales Professional

Service Team:

Cameron Morris Service Manager

Chase Austin Service Technician

Pool Code- 2&5 together, then 3

Amenity WiFi: TakingCare

Bluetooth Name:

Bluetooth Pin: ____________

Amenity Hours – Clubroom & Bike Café: 6am- 10 pm (M-Th, Sun ) & 6 am-12am (Fri-Sat) Sun Terrace & Pool: 9am – 9pm, daily Fitness Center: 24-hours/day.

Parking – Touch-free access with activated sticker. Your parking permit must be displayed at all times. Visitor parking is available in the garage for $10/night; see leasing office to obtain pass

Guest Entry – Resident names are listed A-Z in the directory, outside of the office When you receive the call, press #. This will unlock the door & elevator for entry (~30 seconds)

After Hours – For security patrol or maintenance emergencies, please call 303.534.1776 & follow the prompts

Trash – Rooms located around the corner of elevator 2 on each floor. Trash must be placed into the chute & is not to be left in hallways/balconies/common areas. Do not shove large items down chute as it will break

Recycling – Recycling Day is Wednesday’s. Please take any brokendown boxes to the 1st level of the garage off elevator 2, to the caged dumpsters – open during office hours

Storage – Bicycle & personal units available. Contact the leasing office for availability & pricing if you’d like to add it to your lease.

Balconies & Grills: Must be kept free of trash & debris. They are not to be used for storage; patio furniture & living plants acceptable Grills are not permitted on your balcony or in storage units. There are two gas grills located at the pool and one on the sun terrace, which are available during pool hours, on a first come, first serve basis.

Fireplace/pit usage: Directly to the right of our fireplace (sun terrace) & on the fire-pit (pool deck) is a timer. Just turn to your desired time.

Maintenance: You can log into your resident portal at rentcafe.com to submit service requests at any time.

Paying Rent: Rent is due on the 1st You may pay your rent through Rent Café. Please have your rent and YES utility charges paid in full by close of business on the 3rd to avoid a 10-day notice. After the 8th, a 5% late fee will be assessed onto your balance. Once late, payment is only accepted in full & through certified funds; online payments or personal checks will not be accepted.

NSF Policy: Returned checks will be assessed a $20 fee plus all applicable late fees for the month. Only payments in certified funds will be accepted for recovery of a returned check and must include all fees.

Guest Access: Access can be released to guests, housekeepers, food deliveries, dog walkers/pet sitters, etc. through Smart Rent with guest access codes

Packages: Parcel pending makes it easy for you to pick up your packages 24/7; be sure to sign up at http://my.parcelpending.com.

Pets: Please contact the leasing office if you are thinking about bringing home a new pet to inquire about adding them to your lease. Pet waste stations have been installed around the community for convenient pet pick up.

Gables Speer Blvd

Gables Speer Blvd

Community Information and Amenities

When are the nearest fitness classes held and where?

There are several gyms within walking distance that offer classes. We do not offer fitness classes onsite.

What are the hours of the amenities?

Gables Speer Blvd offers the following amenities as an extension of your home:

• Clubroom (includes kitchen, lounge, media room and conference room)

o Monday – Thursday, Sunday: 6 am – 10 pm

o Friday – Saturday: 6 am – 12 am

• Sun Terrace

o 9 am to 9 pm daily

• Bike Café

o Monday – Thursday, Sunday: 6 am – 10 pm

o Friday – Saturday: 6 am – 12 am

• Pool

o 9 am to 9 pm daily

• Fitness facility

o 24 hours

What amenity activities can I use at the community and how do I get the needed equipment?

At Gables Speer Blvd, you can enjoy the following activities:

• Pool table: The pool cues are in the billiards room.

• Media Room: Bring down your favorite Blu-ray movie, or access Netflix’s

• Conference Room: Please reserve with the office.

• Bike café: Tune up your bike before jumping onto Cherry Creek Trail.

How do I reserve the club room?

The conference room, media room, kitchen, lounge, and sun terrace areas are available to rent for your personal parties and celebrations. To book a reservation, contact the leasing office and the team will provide you with the reservation contract and complete details.

Where do I dispose of my trash?

Gables Speer Blvd has trash chutes located on every level, located by elevator 2.

Gables Speer Blvd

Where are the recycling centers?

At Gables Speer we take great pride in all of our green initiatives. We have recycling bins located in the trash rooms by elevator 2 for disposal of newspapers, plastics, and glass. Thank you for helping us to take care of the earth.

What do I do with my move in boxes?

It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the refuse room located on every level at the end of each hallway in the trash room. Please place your broken-down boxes in the closets labeled “boxes”. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow.

How does my key fob work?

Key fobs are available to lease holders and occupants. They are programmed to each resident at the time of move in and are needed to access the community entrances, the garage, and elevators. For communal access points hold your key fob up to the reading device. For garage access, press the button on your key fob to open the door.

Where are the mailboxes located?

The mailboxes for your apartment home are located on the first floor in the lobby.

Do you have resident activities or events?

Gables Speer Blvd has many social events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our newsletter and through Captivate. You can expect to see events such as: movie nights, cooking classes, grill and chill, welcome Wednesdays, and resident-only exclusive happy hours with our Good as Gold Partners.

Can I have a party at the pool?

Our pool area is available for all residents and two of their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we do not permit private pool parties.

Where is the best place for me to park?

You may park in any available space in the resident parking areas.

Gables Speer Blvd

Conveniences

How do I pay rent online?

We have made paying your rent easy by setting you up with your personal online account to Rent Café. You will go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world.

How do I reserve the freight elevator?

You can contact the office at 303-534-1776 and our team will walk you through the reservation process. The freight elevator is available Mon-Sat, 9:00 am – 6:00 pm for moving. There is limited elevator time allocated for moving and a reservation is necessary to ensure that each resident has ample time to move.

Where can I access WI-FI in the building?

All the amenity areas are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits.

Do you have a courtesy officer onsite and how do I get a hold of them?

After hours patrol can be contacting by calling 303-534-1776 and following the prompts for patrol.

Guests

Where can my guests park?

Guests may park in the office parking area during non-office hours. Remember that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty. There is additional street parking on Grant Street.

Where do my movers park?

In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park temporarily on Grant Street.

How does my guest access the garage?

Visitors can access the building from first floor leasing office entry. They will utilize the callbox to enter the building. Guest cannot access the garage.

Where does the delivery person come in or do I have to meet them?

Delivery personnel can access the building from first floor leasing office entry. They will utilize the callbox to enter the building and gain access up the elevator.

Gables Speer Blvd

How many guests can I have with me at the amenities?

We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.

Maintenance

How do I submit service requests?

You can submit a service requests in your Rent Café portal.

If you have not already signed up for Rent Café, you can go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world.

What do I do if I have a Maintenance emergency after hours?

For those times that you may have an emergency after office hours, you may contact the leasing office at 303-534-1776 for maintenance assistance. The answering service will dispatch your service emergency to the on- hour.

What is considered a maintenance emergency?

Emergency maintenance problems that will be dispatched to the on-call service technician include:

1. No electricity throughout the apartment

2. No water.

3. No air conditioning with ambient temperatures at or above 75 degrees

4. Water entering the apartment.

5. Possibility of fire.

6. Impeded plumbing in an apartment with only one bathroom.

7. No heat in winter

8. Non-functioning or malfunctioning smoke detector.

9. Gas leak (also call the gas company).

10. Running water that cannot be shut off.

11. Malfunctioning door or window locks.

Gables Speer Blvd

Furry Friends

Where is the best place to walk my pet?

The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. Pet stations are located on the perimeter of the community.

Do I have to have my dog on a leash?

For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.

Local Neighborhood

Where is the nearest post office?

225 S Broadway, Denver, CO 80209 – 1.2 miles from our community

What is the nearest Metro/Train?

http://www.rtd-denver.com/. 20th and Welton, lightrail stop is 1.7 miles.

Where is the nearest bus stop?

http://www.rtd-denver.com/. 7th and Lincoln, .2 miles.

What bus route are we on?

We are on bus route P.

Where is the nearest grocery store?

There are three grocery stores relatively close to the community. Trader Joe’s is located 0.3 miles from the community, at the intersection of Logan Street and 7th; and Whole Foods is only 1.1 miles from the community.

Trader Joes

661 Logan St Denver, CO 80203

303-318-7112

Whole Foods

900 E 11th Ave

Denver, CO 80218

303-832-7701

Gables Speer Blvd

Safeway

560 Corona St

Denver, CO 80218

303-777-1231

Where is the nearest biking or walking trail?

Cherry Creek Trail is right out your front door, across Speer Blvd. The Cherry Creek Trail is a 42-mile-long paved pathway that travels from Downtown Denver, past Cherry Creek Reservoir, through Parker and ends at Franktown to the east of Castle Rock. The trail is located in the natural greenbelt alongside Cherry Creek as it meanders through the heart of the urban downtown area, goes through historic neighborhoods in the middle of Denver, goes past the suburban residential and commercial areas and eventually winds through high prairie grasslands and cottonwood groves.

The Cherry Creek Trail is a popular trail and is used by those commuting to work or to school, tourists taking in the sights and the locals getting some outdoor exercise. The trail connects to numerous other recreational trails along the way and is a portion of the Colorado Front Range Trail.

In the Downtown Denver area, the trail starts at the confluence of Cherry Creek and the South Platte River at Confluence Park where it intersects the South Platte River Trail. The trail then follows the channel for the creek that forms a protective corridor as it goes past the busy downtown streets. Union Station, LoDo, the Auraria campus, Larimer Square, the Colorado Convention Center, the state capital building, and numerous other attractions are located in this area. The trail then heads southeast going past the Denver Country Club and Cherry Creek Shopping Center. The trail then goes past Kennedy Golf Course and then climbs to tuck under Interstate 225 and then another climb over the dam for Cherry Creek Reservoir.

Where are schools for this area located?

There are several primary and secondary schools in our neighborhood.

Where is the nearest laundry facility?

You can drop off your dry cleaning in the Washbox lockers located on the 2nd floor by elevator 2.

Where is the nearest mall?

Cherry Creek Shopping Center is only 2.2 miles away from the community. Located in the heart of Denver, Cherry Creek Shopping Center is the Rocky Mountain region's premier shopping environment with over 160 shops, including 40 stores exclusive to the area such as Neiman Marcus, Tiffany & Co., Burberry, Louis Vuitton, David Yurman, and Tory Burch. Other favorites include Nordstrom, Macy’s, H&M, Apple and Coach, plus popular dining hot spots like Elway’s and Kona Grill.

Gables Speer Blvd

Address:

3000 East 1st Avenue, Denver, CO 80206

Phone Number:

303-388-3900

Where is the nearest movie theater?

AMC Cherry Creek 8 is located in Cherry Creek Shopping Center. Landmark Esquire is walking distance from the community providing Movie Theater screening new releases as well as independent, foreign, and avant-garde flicks. If you prefer a Downtown setting, United Artists Denver Pavilions 15 is only 1.5 miles away.

AMC Cherry Creek -3000 E 1st Ave, Denver, CO 80206

Landmark Esquire - 590 N Downing St, Denver, CO 80218

United Artists Denver Pavilions - 500 #310, 500 16th St, Denver, CO 80202

Where is the nearest park?

Vibrant Civic Center is dominated by government buildings, including the Colorado State Capitol with its gold-plated dome. Dotted with fountains, statues and a Greek amphitheater, Civic Center Park draws crowds in summer for festivals, concerts, and a cluster of popular food trucks. A huge collection of international works fills the Denver Art Museum, while the United States Mint runs coin-making tours. Only a mile away you can check out an electric bike and be there in within 10 minutes.

Where are the nearest museums?

Gables Speer Blvd is lucky to be walking distance to the Art District, located 1.6 miles away. The Denver Art Museum DAM is an art museum located in the Civic Center of Denver, Colorado. The museum is one of the largest art museums between the West Coast and Chicago.

Address:

100 W 14th Ave Pkwy Denver, CO 80204

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Welcome to Your New Smart Home

With the tap of just one button, you can turn your lights off, set your thermostat to auto mode and lock your door. It may sound too good to be true, but smart home automation makes this possible. Smart home automation provides a way to manage access, save money, get real time activity notifications, and help the environment with energy efficient practices all from one app.

Control your home from anywhere in the world! Let the dog walker or cleaning company into your apartment by sending them a temporary access code from your phone. Can’t remember if you turned off your straightener or unplugged the iron? Turn them off from your app! Running the AC all day will rack up your bill quickly, and why cool a house with no one in it? Set a schedule for your thermostat to save energy and money.

Smart Home Features

Access Control

Remotely lock or unlock your door, create temporary codes for family and guests or even food delivery services, and easily update keyless credentials from the app within seconds using a smart lock. You’ll never have to worry about losing your keys again!

Real Time Activity Notifications

Immediate alerts let you know when a guest access code is used, if a leak has been detected or if a maintenance request was completed. You’ll be able to monitor and track all activity within your home.

eCommerce Store

Add more devices like plugs or sensors to your home through the eCommerce store offered in the app. If you ever move, you can take your devices with you to your next home.

Control all your smart devices using one app

Online Resources & 24/7 Support

Support is available 24/7 via in-app chat, email or phone to answer any questions, concerns or work through any troubleshooting issues. You’ll also have access to a library of resources through our online support platform. Learn how to connect your voice assistant to the app, create schedules, add a new access code and more!

Scenes, Automations and Schedules

Setting up scenes, automations and schedules allow for multi-device actions to be completed with just one tap, and is the easiest way to take advantage of the money saving and energy efficient benefits provided by smart devices.

The Benefits of Smart Home Automation

Smart home automation provides convenience, reliability, money and energy savings for residents and property managers alike. SmartRent integrates with a host of devices so communities like this one can provide their residents with the benefits of smart home living while providing operational efficiencies for them. These are some of the most common smart home devices we provide for properties.

Smart Thermostat

Thermostats are one of the most common smart devices added to homes. They provide the biggest money saving benefit and allow residents remote access to change temperature settings.

• Control the temperature of your house from anywhere in the world using the app

• Set a schedule or automate when you want it to run

Smart Lock

Access control is another top benefit of smart home automation. Having a way to control who has access to your home from an app provides flexibility and convenience for residents.

• Digital credentials provide an easy way to add or revoke entry access

• Receive real time notification from the app every time your door is accessed

Hub

The hub communicates with other smart devices over cellular or WiFi networks. You can monitor, control and profit from energy savings, access control, temperature comfort controls and more.

• Control locks, thermostats, lights, plugs, sensors and more

• Set up automations, schedules and scenes with the app

Smart Plug

Control your lights and small appliances with smart plugs. Simply plug it into any standard outlet and pair it with the app to create scheduled events and custom scenes.

• Monitor & automate energy consumption

• Turn your lights on or off remotely

Leak Detector

A leak-free home will give you peace of mind knowing your possessions are not being damaged. Leaks cause a headache for you and property management, so a quick response is key.

• Receive real time notifications to your phone and email if a leak is detected

• Automatic work orders are created so you know the issue is taken care of

Voice Assistant

Connect the app with your choice of voice assistant. When you’re in a hurry or unable to reach your phone, your voice assistant can help!

• Use voice commands to control locks, thermostats, lights and more

• Set up scenes to easily and efficiently manage your home

WELCOME

Welcome to the SmartRent community! We are excited to provide an elevated resident experience through smart home automation technology. We’ll outline what you can expect from your devices and the benefits you get from using the SmartRent app. Whether you are at home or on the go, the SmartRent app provides a seamless connected home experience that you control. Take a look at the basic setup process and features of our most popular smart home devices.

What’s Next?

By now you should have received an email from SmartRent with an activation link to set up your account and create a username and password. By default, your username will be the email address you’ve provided to your property. If you have not received an email, please reach out to your property manager to help set up your account.

After you register your account, download the SmartRent app so you can control your lock, thermostat, lighting and more from anywhere in the world!

Smart device availability is determined by property management. Supported devices and features may vary.

CONNECTED HOME

The hub is the brain of your smart home system. The hub connects to your local internet via WiFi or Ethernet connection to communicate with installed devices so you can control your smart home system through the SmartRent app. Depending on your community, electing not to connect the hub to your home network will result in feature and functionality restrictions.

Remote Access

Manage and control your devices from anywhere using the mobile app

Alloy SmartHome Hub

Home Automation

Set scenes, schedules and automations to simplify your life, and save time & money

The “brain” of your system used to communicate with your devices

Notifications

Receive notifications for water leaks, access code usage and more

Monitor Activity

Use real time tracking to remotely view and monitor the activity of your devices

WIFI SETUP

Connect to WiFi

Connecting the app to your local WiFi network is a necessary step if you plan to use the app regularly and benefit from remote management capabilities. If you choose to not connect to WiFi you will lose access to device control through the app.

1

Tap on the More menu

2

Tap on Settings

Tap on Network Settings 3

Tap on WiFi 4

Follow the in-app instructions for connecting to your WiFi network

Once connected, you will see a success message and your hub should have a green light indicating it is online. If the hub is offline, you will not be able to access or control devices using the mobile app.

More info can be found at:

smartrent.com/support/wifi

Support: (844) 212-2752

Your hub may be disconnected if you don’t connect to WiFi.

Need Help?

CONTACT SUPPORT

Phone: (844) 212-2752

Email: support@smartrent.com

In-app chat available

ACCESS CONTROL

The access feature of the SmartRent app is likely the biggest benefit of your new smart home system. From the app, you can remotely lock and unlock your door, update your access code and even create temporary codes for your guests to use.

To remotely control your lock, tap on the lock icon from the My Devices list on the app homepage. Tap on the lock icon to change the state of your lock.

LOCKED UNLOCKED

Please allow 30 seconds to pass before attempting to change the state again. Tapping too many times may cause an error.

To view your device activity, manage settings or create a schedule for your lock, tap the three vertical dots in the top right corner.

Smart device availability is determined by property management. Supported devices and features may vary.

More info can be found at:

smartrent.com/support/lock

Support: (844) 212-2752

ACCESS CODES

The app also lets you update your personal access code as well as create codes for others to use. To update your code, tap on Access from the bottom menu, then tap My Access , then Get a New Code. If enabled by your property, you will see the option to Pick a Code in the My Access section of the app. This feature allows you to create a new 4- or 6-digit custom access code.

Types of Guest Codes

Temporary

This type of guest will be given a one-time use access code to the unit that will automatically expire after the specified time frame.

Recurring

This type of guest will have recurring access to the unit during the days and times selected. This code is ideal for an ongoing service, like a dog walker or cleaners.

Delivery

This type of code is for delivery services only. The code will expire after 2 hours and will only grant access to community doors or gates.

The availability of codes and time frames may differ depending on your community guidelines.

More info can be found at:

smartrent.com/support/lock

Support: (844) 212-2752

THERMOSTAT

Controlling your thermostat from the mobile app is easy. On the home dashboard, tap the thermostat icon to view and change the current temperature, create a schedule, change modes and adjust settings. It may take up to 30 seconds for your physical device to register changes made through the app.

Operating Your Device

To turn your heater on, tap HEAT and set your desired temperature

To turn your air conditioning on, tap COOL and set your desired temperature

More info can be found at:

smartrent.com/support/thermostat

Support: (844) 212-2752

To keep your home temperature regulated, tap AUTO and set a range using the plus or minus signs, or drag your finger across the gauge to keep your home between that temperature range

Tap OFF to turn off your HVAC system

OTHER DEVICES

The Hub

The hub is a small white box that sends and receives actions and automations based on commands from the app. It’s important to connect your hub to a local WiFi network in order to use the features and functionality of the mobile experience. If you choose not to use the mobile app to control your devices, you will still be able to interact with all your smart devices manually.

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

Smart Plug

A smart plug is a great way to conserve energy or automate devices. Using the app, you can set schedules for most devices that use less than 200 watts and do not exceed 10 amps, like lamps, coffee makers and fans. Not all properties are equipped with plugs. Ask your property manager if your home has one or if you can purchase one through the app.

Smart device availability is determined by property management. Supported devices and features may vary.

Hub Plug

OTHER DEVICES

Leak Sensor

Leak sensors are discrete water detection devices that fit under or near any appliance, sump pumps, water heaters, toilet or anything else that would be susceptible to leakage and water damage. This device will notify you and your property staff if a leak has been detected, saving costly repair expenses.

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

Leak Sensor

Voice Assistant Integrations

SmartRent offers integrations to connect your favorite voice assistant with the app. Elevate your smart home experience and use your voice to control your home. Set up Siri Shortcuts, enable an Alexa Skill or integrate your Google Assistant-supported device to turn off the lights, adjust the temperature and more!

Voice

Smart device availability is determined by property management. Supported devices and features may vary.

APP FEATURES

What are Scenes?

Scenes allow you to adjust the settings of multiple devices with one tap, and can be set up with just a few steps in the app. For example, you may want to create a “goodbye” scene for when you leave that turns off all of your lights and locks your front door. After you create this scene, you can run it each time you leave your house to ensure your lights are off and your door is locked. Scenes are a great way to create an efficient home and will take your smart home to the next level.

APP FEATURES

More info can be found at: smartrent.com/support

Support: (844) 212-2752

What are Schedules?

Schedules allow you to automate a device by setting it to trigger an action (on, off, dim, etc.) at the same time on a specified day(s) of the week. Schedules are most commonly used for thermostats and entryway lighting, but can be customized for any of your devices.

For example, you may want to schedule your thermostat to auto mode for the hours and days you’re at work to keep your home temperature regulated. Creating a schedule is a great way to conserve energy and save money.

FAQ

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

What if my activation link isn’t working?

If your activation link does not work or becomes expired, please forward your original activation email to support@smartrent.com and request a new activation link. Our support team will be happy to send you a new activation email so you can set up your account.

How does the Ring integration work?

With our Ring integration, you are able to link your Ring account with the SmartRent app. Linking your personal Ring devices allow you to control and manage them in a single app, and further improve the smart home experience.

FAQ

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

What happens if the power goes out or the internet goes down?

Will I be locked out?

If the power goes out you will NOT be locked out of your home. Smart locks use batteries (not internet connection) for power and functionality. Any codes that have been added to your lock will still work. You will not be able to control the lock (or other devices) from the app until power is restored and the hub comes back online. This includes adding new codes, deleting codes and adjusting device settings.

If a power outage occurs, you will not be able to manually or remotely control your thermostat. HVAC systems also run off power and therefore will be rendered unusable until the power is restored. This scenario is no different than what you may have experienced with a non-connected thermostat. The thermostat display is battery-powered, so you will still see the screen display the current temperature and settings.

If the local internet in your home goes offline, you will not have the ability to control your smart devices from the mobile app until the hub comes back online. You will still be able to control your devices manually (typing your code into the lock, adjusting the temperature from the thermostat wall unit, etc.).

WHO TO CONTACT

We understand that smart home technology isn’t always smart. If you experience issues with your devices or app, use below as a general guideline for who to contact first. Our goal is to resolve any issue in the quickest way possible, and while the SmartRent Support Team is happy to provide guidance, please understand there are limitations if the issue is with a device.

It’s best to reach out to on-site staff first to resolve those issues and prevent further delay in finding a solution. It is your property’s responsibility to fix or replace devices, if necessary.

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

Contact Your Community

• SmartRent account access

• On-site maintenance requests

• Payments or fees of any kind

• Lease agreement

• Physical device issues

Contact SmartRent

• Login issues and access codes

• App features and settings

• Device showing offline in the app

• SmartRent installation process

• Questions about your devices

EXTRAS

Download the App

Take advantage of your new smart home by downloading the SmartRent app.

Follow Us on Social Media

Twitter | Facebook | Instagram

@smartrentdotcom

Give Us Feedback

Our installation and support teams are dedicated to providing a positive experience. We encourage you to use #SmartRentThumbsUp to let us know how we are doing. If you know the name of your installer or support member that you think deserves praise, let us know!

If you have feedback or would like to request a new app feature, you can do so directly within the app! In the More menu, tap Support, then tap

Give Us Feedback. Comments submitted through the app are sent directly to SmartRent product and engineering teams for consideration.

More info can be found at:

smartrent.com/support

Support: (844) 212-2752

Gables Resident Mobile App

The saying goes, “There’s an app for that” and we’re excited to announce that we’ve launched a custom Gables Mobile App made with you in mind! The Gables Resident App is your partner in all things related to your community, especially when you’re on the go. With the Gables App you can now make monthly rent payments, submit maintenance requests, and more. This app is just another extension of our motto in “Taking Care of the Way You Live!”

LET’S GET YOU REGISTERED!

1) Go into your App store and search for Gables Resident App. Once you download the App and click into it, you’ll see the below home screen appear. Click Sign Up if you’re a new resident and have never used RentCafé via desktop. If you’re currently using or have used RentCafé, please click sign in and use your same login credentials you’ve previously used for RentCafé.

2) Please type in the name of the Gables community you call home.

3) Please enter the email address that you used to sign your lease at your community. Once you enter your email address, click Next.

4) Please fill out your password and security question to complete registration.

5) Follow the instructions to verify you are a resident at your community.

Now that you’ve created your login for the App, enjoy all of the conveniences the App offers you at your fingertips!

 Easy accessibility and logins with Touch ID and Face ID integration with the Gables Resident App.

Step

Interested in setting up Auto-Payment?

On the home screen, select the purple button that says Autopay and set your account to pay rent every month automatically.

Step 3- Select payment account.

Step 4- Review and submit payment.

SUBMIT A MAINTENANCE REQUEST- Easily add photos or record a voice memo for maintenance requests.

Step 1- Provide information about your maintenance request using the form within the App. See screenshots below for reference.

Step 2- Once the information is filled out you have the option of providing a voice memo or a photo of what you would like your service team to address in your apartment home. Please also fill out if the team has permission to enter if you’re not home as well as if you have any pets the team needs to be aware of when they enter. Once the form is filled out, please press submit request and the maintenance team will be happy to assist!

How to Set Up AutoPay on Rent Cafe

We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.)

Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP

When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.)

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY

Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY

Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY!

Should you have any questions do not hesitate to reach out to the Leasing Office.

The Sustainability Dance is as easy as–

Have a leaky faucet, shower, or toilet? Please submit a service request. A leaking fixture can waste hundreds of gallons a month.

Replace your plastic water bottle with a stainless steel reusable water bottle .

Don’t trash your recycling. Keep food waste, bags, and greasy pizza boxes out of your recycle bin. As

#EVERYDAYGREEN

Post a photo on Instagram doing a sustainable effort using #EVERYDAYGREEN and tag @gables_res to be entered to win an ecofriendly prize!

gables.com/everyday-green

Ourfocusonenvironmentalriskmanagement, Ourfocusonenvironmentalriskmanagement, resourceconservationandenergyoptimization resourceconservationandenergyoptimization drivethedevelopmentandmanagementof drivethedevelopmentandmanagementof communitiesthatsupportqualityliving communitiesthatsupportqualityliving environmentsforourresidents. environmentsforourresidents.

Weareaskingourresidentstojoinusin Weareaskingourresidentstojoinusin practicingbeing"green."Checkoutthese practicingbeing"green."Checkoutthese helpfultipsbelow! helpfultipsbelow!

At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents

Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give

Learn more about the benefits of Paws to Care™ at gables.com/pawstocare