Gables City Vista Move In Packet

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Gables City Vista

Community Information and Amenities

When are nearest fitness classes held and where?

Vida Fitness is approximately 112 Ft from our community, at the intersection of K St. Ask them about any additional membership discounts. Below is the address and phone number for your reference.

Vida Fitness 445 K Street NW Washington DC, 20001 (202)289-8432

What are the hours of the amenities?

Gables City Vista offers the following amenities for you to enjoy:

• Fitness Center- 24 hours

• Business Center- 24 hours

• Lounge area with Wi-Fi access- 7:00 am-11:00 pm

• Conference Room- 24 hours

• Vista Green Courtyard- 7:00 am-11:00 pm

How do I reserve the club room?

The Clubroom is available to rent for your personal parties and celebrations. It is available Mon – Sun, 10:00 am – 11:00 pm. The community room can be reserved for $500 deposit. To reserve the room, contact our 24 hours concierge and they will provide you with the reservation contract and complete details.

Where do I dispose of my trash?

Your trash room is located to the right off the elevator lobby on every floor.

Where are the recycling centers?

We pride ourselves on green initiatives to care for the environment. Gables City Vista has recycling areas located on every floor next to the trash chutes for disposal of newspapers, plastics and glass. Please breakdown all cardboard boxes. Thank you for helping us take care of the earth.

What do I do with my move in boxes?

It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the trash room. Please do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow.

Gables City Vista

How does my fob/remote work?

When using the fob/remote to enter the building or amenity area; wave the fob in front of the black box located on the outside of the entrance door/amenity area.

Where are the mailboxes located?

The mailboxes for your apartment home are located in the lobby area.

Do you have resident activities or events?

Gables City Vista has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our newsletter and through e-blasts. You can expect to see events such as: Belgian Waffle Ice Cream Events, Breakfast on the go and our fabulous Holiday Party.

Where is the best place for me to park?

Parking is available for an additional monthly fee. Please see our leasing office for details.

• Guest parking is available on a first come first serve basis. Please contact our concierge desk, 202- 898-0612.

Conveniences

How do I pay rent online?

We have made paying your rent easy by setting you up with your personal online account Rent Café. You will go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world.

How do I reserve the freight elevator?

Please contact our 24-hour concierge and they will walk you through the reservation process. The freight elevator is available Mon – Sun, 8:00 am – 12:00 pm, 12:00 pm -4:00 pm or 4:00 pm – 8:00 pm. for moving. There is limited elevator time allocated for moving and a reservation is necessary to ensure that each resident has ample time to move.

How do I get a hold of the concierge? What can he/she help me with?

For help with all the community has to offer and local conveniences, you may reach our concierge at (202)898-0612. The concierge can help with things like: Signing for Packages, Freight Elevator& Loading Dock reservations, Community Room reservations & Guest Parking.

Gables City Vista

Where can I access WI-FI in the building?

The lounge area on the 2nd floor is WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits. Please see the Leasing Office or 24-hour concierge for your own password.

Guests

Where can my guests park?

Your guest may park in our parking garage with a valid permit. Gables City Vista offers guest parking passes for $15 per day. In order to reserve a space, you must see our 24 hours concierge for availability questions.

Where do my movers park?

In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park in our Loading dock area. Please see our 24-hour concierge for more information.

How does my guest access the garage?

Visitors can only access the G3 level of our parking garage with remote access. Please see our 24-hour concierge for guest parking reservations.

Where does the delivery person come in or do I have to meet them?

Delivery people are asked to sign in at the front desk, however you will have to meet them and escort them to your home.

How many guests can I have with me at the amenities?

We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.

How do I let friends into the building?

We ask that all guests are sign in with our concierge in when visiting and that you meet and escort them to your home. Your guests can contact you via the call box at the entrance of the building. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the gate phone pad. If the caller is someone you wish to permit entry, press “9” on your phone’s keypad and the door will open.

Gables City Vista Maintenance

How do I submit service requests?

We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at (202)898-0612, via email at cityvista@gables.com, in person, or through Rent Café to place your service request.

If you have not already signed up for Gables Gateway, you can go to www.gables.com and click on the Resident Login in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world.

What do I do if I have a Maintenance emergency after hours?

For those times that you may have an emergency after office hours, you may contact the leasing office at 202.898.0612 for maintenance assistance. The answering service will dispatch your service emergency to the on-call service technician. You should receive a call from the technician within the hour.

What is considered a maintenance emergency?

Emergency maintenance problems that will be dispatched to the on-call service technician include:

1. No electricity throughout the apartment

2. No water.

3. No air conditioning on a day of extreme heat (80+ degrees).

4. Water entering the apartment.

5. Possibility of fire.

6. Impeded plumbing in an apartment with only one bathroom.

7. No heat.

8. Non-functioning or malfunctioning smoke detector.

9. Gas leak (also call the gas company).

10. Running water that cannot be shut off.

11. Malfunctioning door or window locks.

Furry Friends

Do you have a dog park?

The closest dog park to our community is located at 1673 11th Street NW, Washington DC.

Gables City Vista

Where is the best place to walk my pet?

The green areas a block away from the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by not curbing your pet at the entrance or the immediate tree box areas of the property.

Do I have to have my dog on a leash?

For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety. The nearest dog park is a mile from our community located at 1673 11TH Street NW, Washington DC. Fido can run free!

Local Neighborhood

Where is the nearest post office?

U.S Post Office 416 Florida Ave NW Washington DC, 20001 202.635.5311

Where is the nearest grocery store?

Located downstairs of our community, below is the address and phone number for your reference.

Safeway in City Vista 490 L Street NW Washington DC, 20001 202-719-2435

What is the nearest Metro/Train?

Gallery Place Metro and Mount Vernon Square (www.wmata.com) Located 5 to 8 minutes walking distance from our community, Below is the address and phone number for your reference.

Gallery Place Metro 630 H St. NW, Washington DC, 20001

Mount Vernon Square Metro 700 M St. NW, Washington DC, 20001

Gables City Vista

Where is the nearest bus stop?

Located 112 Ft, from our community, at the intersection of 5th Street by the Safeway Grocery Store

What bus route are we on?

Metro Bus P6 Bus Route.

Where are schools for this area located?

Washington DC Public Schools

Elementary School:

Located 0.4 miles from the community, at the intersection of New Jersey Ave and K Street Below is the address and phone number for your reference.

Walker Jones Elementary & Middle School

1125 New Jersey Ave NW Washington DC, 20001 (202)939-5934

High School:

Located 0.5 miles from the community, at the intersection of N St. and New Jersey Ave Below is the address and phone number for your reference.

Dunbar Senior High School

1301 New Jersey Ave NW Washington DC, 20001 (202)698-3762

Where is the nearest biking or walking trail?

Rock Creek Park is located 4.2 miles from our community. Below is the address and phone number for your reference.

Rock Creek Park

3545 Williamsburg Lane NW Washington DC, 20008 (202)895-6000

Where is the nearest laundry facility?

Washers and Dryers are included in all of our apartment homes, however if you are in need of a laundry facility, this one is nearby:

Gables City Vista

11 M Coil Laundry

1017 M Street NW

Washington DC, 20001

Also available right here at the community is a dry cleaning pick up service. You can bring your dry cleaning to our 24 hours concierge desk anytime.

Where is the Verizon Center?

Located 0.6 miles from the community, at the intersection of 6th St NW. and F Street Below is the address and phone number for your reference.

Verizon Center

601 F Street NW

Washington DC, 20004

#202.628.3200 www.verizoncenter.com

Where is the nearest Library?

Located 0.8 miles from the community, at the intersection of 9th St NW. and G Street Below is the address and phone number for your reference.

Martin Luther King Jr. Memorial Library

901 G Street NW

Washington DC, 20001

202.727.0321 www.dclibrary.org/mlk

Where is the nearest Hospital?

Located 1.5 miles from the community, at the intersection of 7th Street NW and Georgia Avenue Below is the address and phone number for your reference.

Howard University Hospital

2225 Georgia Avenue NW

Washington DC, 20001

202.806.6100

Where is the nearest Movie Theater?

Located 0.6 miles from the community, at the intersection of Massachusetts Ave and 7th Street Below is the address and phone number for your reference.

Regal Cinemas

701 7th Street NW

Washington DC

202.393.2121

www.regmovies.com

Where is Union Station?

Located 1.1 miles from the community, at the intersection of Columbus Circle NE and Massachusetts Ave NE. Below is the address and phone number for your reference.

Union Station

50 Massachusetts Ave NE

Washington DC, 20002

202.289.1908

www.unionstationdc.com

Top quality cleaning, affordable prices

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Trusted & partnered with your property

Congratulations on moving to a property that has installed Parcel Pending electronic lockers! Parcel Pending lockers make it easier than ever to receive the stuff you order online. When you finish registering with Parcel Pending, this is what you get:

24/7 access to your packages

Email and/or text notifications

Total package security

“Always-On” Customer Service

How does it work?

1.You will receive an email from Parcel Pending prepopulated with your general information. Click on the link provided on your email.

2.The link will direct you to the Parcel Pending website where it will ask you to accept the terms and conditions.

3.Once you accept, you will then enter payment information to complete your registration.

4.From there, when you receive a package, you will instantly be notified via email and/or text with an access code. Simply enter your access code into the touchscreen keypad and retrieve your package. It’s as easy as using an ATM machine.

How to Set Up AutoPay on Rent Cafe

We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.) LOG INTO RENT CAFE

Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP

When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.) ENTER PAYMENT, START, AND END DATE

Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY

Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY

Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

Should you have any questions do not hesitate to reach out to the Leasing Office.

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Click here Click here to learn more about our Sustainability efforts and to learn more about our Sustainability efforts and practices. practices.

At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents

Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare

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