12/25
Vol. 05
The Way We Care What our residents are saying. “Gables Union Market has been one of my more enjoyable living experiences to date. I'd especially send my thanks and gratitude to the maintenance team (Clyde) for their outstanding work and professionalism. Every request I've submitted has been handled both quickly and effectively, resulting in a great living experience.” - RD Wright We will be awarding 250 Ovations points to you Clyde for your outstanding service! Share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 250 Ovations points!
Winning Over Customers by Exceeding Expectations
“Do what you do so well that they will want to see it again and bring their friends.” Walt Disney
11/25
Vol. 04
The Way We Care “The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables. During this holiday season, we are especially grateful for our associates and the dedication, heart, and excellence you bring to Gables every day. Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
Be Nice to Yourself
“Excellence is to do a common thing in an uncommon way”. Booker T. Washington
10/25
Vol. 03
The Way We Care “The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables. Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
The Secret to GREAT Customer Service
“Kind words can be short and easy to speak, but their echoes are truly endless”. Mother Teresa
09/25
Vol. 02
The Way We Care “The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables. Each month, we will share updates, success stories, practical tips and more that highlight Customer Experience (CX). These communications will be housed on our new Signature Service page on Gablesnet for your easy access and ongoing reference. This month’s book recommendation comes from Judy Newell, thank you Judy! To show you our appreciation, you will receive 200 Ovations points. Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
“People don’t care about how much you know until they know how much you care.” Theodore Roosevelt
Book Recommendation
08/25
Vol. 01
The Way We Care We’re excited to introduce “The Way We Care”, our monthly communication dedicated to celebrating and strengthening the Customer Experience (CX) across Gables. Each month, we’ll share updates, success stories, practical tips and more that highlight Customer Experience (CX). These communications will be housed on our new Signature Service page on Gablesnet for your easy access and ongoing reference. “The Way We Care” is more than a communication, it’s a space to share ideas, celebrate wins, and stay connected in our mission to create exceptional experiences every day. Please share your stories, ideas, favorite quotes, books or podcasts by emailing CX@gables.com. If your share is used in “The Way We Care”, you will receive 200 Ovations points!
“Customer service shouldn’t be a department, it should be the entire company.” Don Alden Adams
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Book Recommendation