2011 For Surface Protection by FSP Finnish Steel Painting Oy

Customer Magazine by FSP

The new Engineering division has a sensitive ear for customer expectations

Cargoteccompanionship progresses rapidly in Poland

Konecranes and A luxury cruiser Sampo-Rosenlew straight from the chose FSP as their Turku shipyard surface coating companion

Contents News The new Engineering division has a sensitive ear for customer expectations Konecranes and Sampo-Rosenlew chose FSP as their surface coating companion A luxury cruiser straight from the Turku shipyard For Surface Protection is FSP’s customer magazine Editorial staff and layout: Viisikko-Communica Communications VCA Oy. Cover photo: Antti Verkasalo Publisher: FSP Finnish Steel Painting Oy | Hiekkamäentie 4, FI-01150 Söderkulla, Finland | Tel. +358 9 278 6270 | Fax. +358 9 272 1636 Printed by Savion Kirjapaino Oy.

About FSP

SP Finnish Steel Painting, founded in 1964, is one of the largest surface treatment companies in Northern Europe. We employ more than 300 professionals, and our turnover for 2010 was about EUR 30 million. Our almost 40 service points cover all parts of Finland. We also have subsidiaries in Jüri and Saue, Estonia and in Stargard ’ Szczecinsk, Poland. We offer surface treatment services for bridges, storage tanks and large steel structures at our workshops or on location using our mobile equipment. We take full responsibility for projects following turn-key principles, which saves our customers time and allows them to focus on their own core competencies. Our strong business reputation, long experience in the industry and certified management system ensure that our durable, high-quality final products fulfil the most stringent industry standards. Our surface treatments protect our customers’ products, which improves their durability and operating life, as well as increasing maintenance intervals. We follow the principles of sustainable development in our operations. We collect all waste, store chemicals safely and use non-polluting working methods. We are constantly investing in the well-being and continued professional skill development of our workforce. We follow the ISO 9001, ISO 14001 and OHSAS 18001 quality, environmental, industrial safety and health standards. Our clients include small, medium and large businesses. Please see our full range of services and references at www.fspcorp.com and get in touch! ■

We keep our promises

ow to keep your promises and create trust for long-term customership and international co-operation? This is the subject of the For Surface Protection magazine, revealing the latest news of our internationalisation and the profound understanding of the special needs of this industrial branch. Internationalisation is one of our main strategic objectives. We want to serve as a strong partner with those engineering workshops and metal industry companies operating on the international market. At the moment we are the market leader of the surface coating processes field in the Nordic countries. We have reclaimed our leading market position with promises, which have been based on quality, reliability of deliveries, pro-environmental processes and working safety. On page 4 we tell about our Cargotec companionship, of which we have been especially enthusiastic about. We are increasing work shifts and personnel in our new country company in Northern Poland during the spring 2011. Our long-standing domestic partner Cargotec showed a green light to the co-operation in Poland last autumn. For a long time already, we have taken environmental aspects into consideration in all our activities. We are committed to pollutant-free work processes, re-cycling and safe storaging. On pages 8-9 production manager Juha Anttila, who is responsible for the heavy components of the Konecranes Ltd. Hyvinkää factory, describes the meaning of our co-operation very well: “We receive environmentally friendly surface coating knowhow, and with quality development added value which benefits our customers. The crucial factor in the surface coating process is the rapid throughput time, which becomes to be a competitive element in factory production.” We have been responsible in the Turku shipyard in Finland for the surface coatings of Oasis of the Seas and Allure of the Seas in for instance such areas where customers move. On pages 10-11 we tell how the very tough requirements were set up concerning the surface quality of the largest luxury cruiser of all times. The surface had to endure the very demanding damp, salty and warm conditions in the Caribbean. The strong responsible surface coating know-how has been acclaimed also internationally, and that is why we have established a new Engineering division. The main objective is to consult the customers e.g. in quality- and environmental evaluation. Please turn the page and take a tranquil look at our company news. We are ready to keep our promises in being able to offer in a unique way benefit and value in industrial surface coating processes and value-added services on the international market. Please contact us to discuss more!

Ismo Rojo International Operations Manager ismo.rojo@fspcorp.com

With co-operative regards

Pentti Virtanen President pentti.virtanen@fspcorp.com

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FSP plans to double its personnel to ca. ten employees in Poland during the spring of 2011

FSP carries out surface coating processes to e.g. Cargotec container spreaders and loading cranes. © Cargotec

Cargotec-companionship progresses rapidly in Poland FSP is increasing its work shifts and personnel in its new country company in Poland during spring 2011. The partnership with Cargotec in the city of Stargard ’ Szczecinsk in Poland has taken big steps ahead since last August.

SP plans to double its personnel to ca. ten employees in Poland during spring 2011. At this time there are five surface coating workers in Poland, lead by foreman Daniel Neryng. He began with FSP in August last year, at the same time as FSP began to take responsibility of the finishing paint of the Cargotec-assembled container spreaders and loading cranes. The work profile also includes the decal work and casings. ”We have been pleased with the rapid throughput of the work process. During the spring we will start the surface coating work of straddle carriers and that is why we are increasing the working pace and changing to two work shifts,” declares Neryng. Ismo Rojo, the executive of foreign activities, considers fast throughput in factory production as a competitive factor. FSP has, according to Rojo, ensured its operations to such a steady level that it has coat-surfaced ca. 60 container spreaders per month. Environmental protection as a central focus ’ After the surface coating process in Stargard Szczecinsk, FSP’s employees also examine the work quality in co-operation with the Cargotec personnel. At the same time FSP draws up the required documents according to the regulations of the authorities and the environmental clearance. Being still rather young, Neryng, who works in Poland as a foreman, will have a long career in the surface coating branch. SURFACE 4

FSP has today in Poland five surface coating process workers, lead by foreman Daniel Neryng.

Neryng, being now in his 30s, began with FSP in August last year, at the same time as FSP began to take responsibility of the finishing paint of the Cargotecassembled container spreaders and terminal tractors. Before starting with FSP, he worked for two years as a painter in a shipyard in Northern Poland and five years as a surface coater worker in Norway where he specialised in oil drilling drafts. He especially emphasises environmental protection, which he sees as a central area of FSP’s expertise, compared to the other companies operating in the field. ■

FSP fulfils the high quality expectations at Hydroline’s Siilinjärvi plant Hydroline Ltd, residing in Siilinjärvi, manufactures roughly 130,000 hydraulic cylinders yearly both to the domestic and international market. The leading Finnish hydraulic cylinder manufacturer is satisfied with its surface coating partner's high quality, environmental know-how and the keeping on schedule.

ukka Laakkonen, the chief executive of Hydroline Ltd, believes that they have gained advantages by co-operating with FSP in Siilinjärvi, Finland. ”We chose FSP as a partner for our hydraulic cylinder surface coating because we wanted to rationalise the surface coating of our products. We were convinced that FSP has the ability to implement the painting of the cylinders according to a certified managing system i.e. with quality and environmental soundness," states Laakkonen. The requirements for choosing a companion are strict, because Hydroline designs and manufactures high quality, durable hydraulic cylinders meant for demanding use.

As work phases of the surface coating include also the measuring of the coating (left) and the drying after the wash.

The aim of the companionship is to fulfil strictly the very quality and environmental requirements, which benefit Hydroline’s domestic and international customers. Hydroline’s customers are leading machine and equipment manufacturers in their fields all around the world. The products are designed and often also tailored for demanding applications serving e.g. vehicle, quarrying, forest machinery, tractor, lifting, and transporting equipment industry and earthworks engineering. Nine out of ten of the cylinders go indirectly to the export market. Hydroline manufactures roughly 130,000 cylinders per year, so the surface coating throughput time is essential in the factory facilities. ■

FSP won the industrial safety contest in the painting field FSP Finnish Steel Painting Ltd has been declared as the winner of the first industrial safety competition in the painting field.

he competition was arranged during September 1st – December 31st on the Finnish work sites of the member companies of the Federation of Surface Contractors. The jury especially appreciates FSP’s high devotion to the industrial safety issues concerning the whole personnel. This becomes evident e.g. in the availability of high quality safety equipment, wide work health care and continuous activities towards work welfare. For the competition FSP entered a winter garden project, residing at the Töölönlahti area in Helsinki, where the steel surface area to be handled consists of 4,500 m2. The project employs 3–8 of FSP’s surface coating workers for about half a year. The working site was, according to the jury, very well organised and made it possible to work safely from the beginning. The attitude towards safety was clearly positive among the working community. According to the spirit of the competition the jury also gave constructive feedback concerning cleanness and at the same time developing security. ■

The chief executive of the Federation of Surface Contractors Juha Helmijoki (right) and the agent of the Finnish Construction Trade Union responsible for work conditions Markus Ainasoja (left) gave the diploma on the victory of the industrial safety contest at the beginning of February 2011. The president of FSP Pentti Virtanen and the manager of work safety of FSP Sanna Leino were pleased to receive the diploma.

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The key benefit is an optimised throughput time, which is an essential competitive factor in industrial prod

The basic work covers e.g. a field check, choosing of the surface coating systems and -methods, logistics planning and inspections.

The new Engineering division has a sensitive ear for customer expectations FSP has established a new Engineering division to provide expert and inspection services because of the tempting market views. The purpose is to respond to the inter-company development need and growing customer demand both on the domestic and the international market.

As one example Kinnunen brings out expert services concentrating on environmental methods and standards, which he strongly believes to grow rapidly. It has been a trend for a long time now, that new surface coating methods produce less and less evaporating organic hydrocarbon.

Closer to the customer ”We are taking a step with our strategy to get even closer to the customer and develop our network. We are waiting for encouraging results e.g. from Frosioinspections and other auditing services, in which we have succeeded excellently both on the domestic and on the international market like in Indonesia and China,” continues Kinnunen. He profiles as typical customers in practice all metal, and engineering shop branch companies, who want to concentrate on their own core expertise, raise productivity and decrease total expenses. The basic work covers e.g. a field check, choosing of the surface coating systems and methods, logistics planning and inspections. ”We inspect e.g. the whole quality production ability of the surface coating chain and explain to the customer the authorities’ requirements and standards,” clarifies Kinnunen. The services of the Engineering division can be ordered from FSP as needed. ■

t's a question of a remarkable debut, because nowhere in Finland has similar surface coating service been available to such an extent nationwide. As the biggest operator in the field FSP offers the services of the division everywhere in Finland and even abroad if needed. The aim is to transfer the provision of services closer to the customers, whose expectations FSP intends to listen to with an even more sensitive ear. FSP’s strategic objectives, which focus on continuously developing new ways to operate and renewing the surface coating methods currently in use, are the starting point. The increasing environmental requirements ”The results of our survey support the start of the new Engineering division, because customers want a companion with high level knowledge and know-how about quality and environmental systems. The key benefit will soon be an optimised throughput time, which is an essential competitive factor in industrial production,” crystallises Jukka Kinnunen, the technology manager of the FSP Engineering division. SURFACE 6

oduction

Many phases in auditing

SP has carried out Frosio-inspections of surface coating processes for its customers both in Finland and in the international market. During the inspection project FSP audits the quality level of the subcontractors’ processes, makes observations about the quality control and points out possible drawbacks if necessary. During the auditing on site the sub-contactors quality certificates, process descriptions, production facilities, surface coating systems and devices are evaluated. As a Frosio-inspector the auditor checks out the actual painting, conditions and quality control and backup. The survey also includes the documentation, walkthrough of the whole delivery process and drawing up of an English version of the audition report. Inspection objects include e.g. demanding surface coating classes, which can be for instance “off-shore” objects, ship industry, nuclear power plants and heavy chemical industry. ■ © Kari Mankonen

The audition includes e.g. walkthrough of the whole delivery process and drawing up of an English version of the audition report.

Customer survey: Best progress in price competitiveness

he overall rating stayed at a relatively good level just like the year before. Four out of five respondents were ready to recommend FSP to other service acquirers. This became evident in the FSP’s customer survey. When comparing the ratings of the 2010 and 2009 surveys with each other, it can be seen that the price competitiveness rating of FSP has the greatest increase. The respondents feel that FSP has strengthened its position as a forerunner company, an unparalleled developer of surface coating methods, as a documenter and as a company of high expertise.

The survey contained questions concerning factors that relate to the company profile of FSP. According to the respondents FSP is an expert company that understands the customer’s needs, is reliable, draws up clear offers and is capable of wide delivery entities. It was delightful to read in the survey that customers regard FSP’s corporate activities to be more responsible than ever. The rating rose clearly in being such a forerunner company, which emphasizes an environmentaware production and takes care of the environmental protection in its projects. The survey was carried out in 2010 and was responded to by 107 FSP’s customers and business partners. ■

The most risen ratings Increases from year earlier

The price competitiveness of the services 3.07 (+0.23) Ahead of its time 3.24 (+0.19) An overwhelming developer of surface coating methods 3.14 (+0.14) Documenting 3.28 (+0.12) Developing the operations in co-operation with the customer 3.43 (+0.11) Expert and competent 3.97 (+0.11) 3.97 (+0.11) Getting internationalised 3.47 (+0.09) Keeping to the schedules 3.77 (+0.08) Protecting the environment 3.41 (+0.07) 0

Source: The FSP customer survey summer 2010

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Through co-operation Konecranes and Sampo-Rosenlew receive environmentally friendly surface coating kno

FSP is responsible for finishing paint of the combine harvesters at the Sampo-Rosenlew’s Pori Konepajaranta production plant.

Konecranes and Sampo-Rosenlew chose FSP as their surface coating companion In the beginning of 2011 two leading companies in their field and operating on the international market, Konecranes and Sampo-Rosenlew, chose FSP Finnish Steel Painting Ltd as their co-operative companion.

onecranes, one of the world’s leading lifting equipment manufacturers, signed an agreement of co-operation with FSP concerning surface coating operations at the Hyvinkää factory facilities in January 2011. According to the agreement FSP is responsible for the surface coating processes of crane and component manufacturing in the two paintshops at the Konecrane Ltd.’s Hyvinkää production plant. The agreement ensures a better utilisation rate at the Konecrane Ltd.’s Hyvinkää production plant and makes it possible to continuously develop the surface coating process. The interest in concentrating on core competence ”The agreement gives us a possibility to concentrate on our core know-how and on developing it and to building prerequisites for business growth. Through co-operation we receive environmentally friendly surface coating know-how, and with quality development added value SURFACE 8

which benefits our customers,” says production manager Juha Anttila, who is responsible for the heavy components of the Konecranes Ltd. Hyvinkää production plant. ”The crucial factor in surface coating is a rapid throughput time, which rises as a competitive element in factory production. We believe that FSP can also offer high quality surface coating services in a similar way to our other customers,” Anttila continues. High quality factory facilities give a flying start for starting the surface coating business. Integrating the painting operations as part of the crane and component manufacturing raises the significance of the co-operation. Added value by developing quality The industrial company Sampo-Rosenlew Ltd. signed a co-operative agreement with FSP concerning surface coating operations at the Pori production plant in last turn of the year. According to the agreement FSP is responsible for finishing paint of the combine harvesters at the Sampo-Rosenlew’s Pori Konepajaranta production plant. We wanted a strong and multi-skilled companion, who brings the necessary surface coating know-how and added value to our plant in Pori. We were convinced about FSP’s ability to implement the finishing

know-how and added value which benefits their customers

Sampo-Rosenlew • the leading manufacturer of combine harvesters in the Nordic countries, also making industrial washing machines, forest machines and sub-contractor work for the metal industry • turnover of Sampo-Rosenlew consolidated corporation 82,4 million euros 10/2009–10/2010 • employs ca. 505 professionals • home site is Pori, Finland, also the location of the biggest production unit • www.sampo-rosenlew.fi

Konecranes • one of the leading lifting equipment manufacturers in the world • customers in machine building and process industry, shipyards, harbours and terminals • delivers intensifying lifting solutions and maintenance services to all crane makes and machine tools • turnover of the Konecranes consolidated corporation 1,671 million euros (2009) • 9,800 employees in over 545 locations in 43 countries • www.konecranes.com

paint following the certified managing system i.e. with quality and environmental friendliness,” sums up Sampo-Rosenlew’s production manager Simo Teinilä.

FSP is responsible for the surface coating processes of crane and component manufacturing in the two paintshops at the Konecrane Ltd.’s Hyvinkää production plant.

The aim is to fulfil the quality and environmental requirements The aim is to fulfil strictly the quality and environmental requirements, which benefits Sampo-Rosenlew’s domestic and international customers. ”At first we intended to start the finishing painting by ourselves but with FSP co-operation we wanted to focus on our core competence and developing it and to build prerequisites for our business growth. One speed up issue was also that FSP already had local activities in Pori. Besides painting FSP also brings along know-how in abrasive blasting,” Teinilä continues. ”With these contracts we start co-operation with two remarkable leaders of two industrial fields. We are ready to keep our promises and create confidence for a long-term co-operation,” assures Pentti Virtanen, the president of FSP Finnish Steel Painting Ltd. ■

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The Allure-project was finished on schedule and fulfilled the strict quality criteria

A luxury cruiser straight from the Turku shipyard Allure of the Seas sailed from Turku to Florida in November. The 13-day journey was preceded by a 14-month building project at the STX Europe Turku shipyard. There were many work phases and subcontactor companies involved in the project. FSP’s responsibility was the surface coating of the demanding areas meant for passenger use.

ukka Lähde, the chief executive of FSP Finnish Steel Painting’s shipyard division, is satisfied with the project. The lessons gathered in the surface coating of the Oasis of the Seas cruiser were fluently put to use in the sister ship project. As the strengths of FSP he lists the reliability of delivery and quality. “Our co-operation with STX has already been going on in different projects for decades. Large and demanding surface coating works are possible only for a company of a certain size, who has on its pay-roll the topmost experts,” summates Lähde. SURFACE 10

Quality and keeping the schedules as trumps FSP was responsible for the surface coating in certain areas in the Allure-project’s build-up phase. These included e.g. the swimming pool area and the eyecatching Central Park. The work also included other areas - e.g. the aqua-theatre - and the ship’s chest bulkhead and part of the balconies. Altogether FSP handled about 50.000 m2 of surface. In ship building the entity is built from blocks. In surface coating the block painting is done first, including the spray washing of the surfaces and painting according to a separate plan. The blocks are joined together on the building pool and then the block seams and the bottom of the ship are painted ready. From the building pool the ship is transferred to the build-up place, where the outer and inner parts are painted. The surface coating of a ship more than 360 metres long requires the work input of more than one company. There were six Finnish companies of the branch altogether working on Allure. There were at best around 30 FSP employees at the working site.

The field has strict authority regulations and they are readily seen as a minimum level, which still has to be raised higher,” tells Asikainen. The STX Finnish shipyards have an HSE operational system, which enhances the industrial safety and environmental awareness and complies with the international ISO 14 001 and OHSAS 18001 standards. In addition to the corrosion resistance the paint coat must look good on a luxury ship. The surface coating thus includes many phases, which aim to an even and durable coating. There are usually 1–5 thin coatings, and the thickness of one coating is 40–1,000 micrometers. Before the last paint layer the surface is usually rubbed if needed in the demanding passenger areas. The spreading of the paint is usually done with a high pressure sprayer, roller or a paintbrush. The tools are chosen carefully to obtain the required surface quality. “The Allure project was finished on schedule and fulfilled the strict quality criteria. Thanks of that goes to the project management of STX and to our competent employees,” states Lähde. STX Finland and Viking Line have signed a preliminary agreement of a new environmentally friendly, new generation cruise ship. The agreement between STX Finland Ltd. and Viking Line Ltd. also includes an option for a sister ship. The price of the ship is ca. 240 million euros. The ship is to be built on the Turku shipyard and it is supposed to be delivered at the beginning of 2013. ■

“The advantages of FSP were keeping to the schedules and high quality co-operation with the STX personnel. Information flowed smoothly and the professional foremen of FSP ensured that the work went according to the plans at the busy work site. The weekly meetings helped us to keep up with the different phases of the work site as well as possible challenges,” sums up Sami Asikainen, the surface coating responsible of STX Europe. The surface must be both durable and beautiful In Allure e.g. high dry matter content two-component paints were used, because they harden through chemical reaction. Also water-downed paints were used in painting inner and outer parts. The most important function of the surface coating is to hold the surface corrosion resistant, and processing Allure, which sails in the tropical climate, was one of the most challenging tasks. In the Caribbean the climate is salty and warm. “The shipyard is up-to-date in environmental and industrial safety issues.

FSP was responsible for the surface coating in demanding areas meant for passenger use in the Allure-project’s build-up phase. These included e.g. the swimming pool area, the eye-catching Central Park and the aqua-theatre.

Allure of the Seas • a cruise ship of Royal Caribbean International • built in the STX Europe Perno shipyard in Turku • price ca. one billion euros • ordered April 2nd 2007, departure from Turku to the home harbour Florida October 29th, arrival November 12th • maximum length 361.8 m, maximum beam 63.4 m, height 64.9 m from the water line • speed 22.6 knots i.e. about 42 km/h • crew of 2,394

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For Surface Protection

A Longer Life Span

We surface treat machinery, equipment, ships, bridges, storage tanks, steel structures and drilling rigs on a turnkey basis. We rely on clean working methods and ensure recycling and safe storage. We comply with the quality, environmental and OHS standards ISO 9001, ISO 14001 and OHSAS 18001.

FSP Finnish Steel Painting Ltd Hiekkamäentie 4 FI-01150 Söderkulla Tel. +358 9 278 6270 Fax +358 9 272 1636 www.fspcorp.com