FORWARDER magazine March 2018 'European Road & Express'

Page 100

MARKETING FOCUS WITH

T

witter is by no means a new social media tool to many

that will he people perceive your business in a better light. The

businesses. If Donald Trump alone is anything to go by, it is

fact Twitter allows you to customise the look and colours of your

an incredibly powerful marketing tool to promote yourself

Twitter profile page, tells us that you really should. It is granting

or your business. Twitters real time activity set-up is unrivalled by

you an opportunity to provide additional information about your

any other social media platform currently in use. This means that if

business to everyone who checks out your profile. You can create a

you want immediate results, and to check the latest trends within

custom graphic and use it for your Twitter background, making you

your industry, then you really need to get tweeting.

stand out in the seas of social media.

With a plethora of tools and extensions that allow you to monitor

A SMART USE OF TWITTER

Twitter and gain insight on your competitions social media activity,

There are several ways in which using Twitter can used in a more

in the modern era of marketing, this is a free outlet that needs to

intelligent way. Using TweetDeck to monitor Twitter activity within

be taken advantage of. Whether it’s customer service responses,

your specific industry has become a vital tool for businesses around

business networking or research on potential clients / competitors

the globe. TweetDeck, for example, allows you to see exactly who

Twitter is very much still a tool that needs the attention of any

is Tweeting about freight forwarding and allows you to then respond

business, especially those within the freight forwarding community.

to them in real time.

Here are our top tips to help you become a triumphant Tweeter...

The impact this could have, if used correctly, on your business could be huge. If you were able to see every active Twitter user that is looking

FOLLOWERS

for freight forwarding services, worldwide, and respond to their

First impressions count, and the fact people can examine exactly

demand instantaneously, providing them with great online customer

who you follow on Twitter is many businesses first opinion on your

service and quality products, then why not use this free tool?

company’s social media profile. An easy way to help the visibility of your follower profile is to use one of the platforms often overlooked features, its lists. Twitter lists are on of its most powerful features.

ORGANIC POSTING

Many businesses now tend to post content directly from their

Lists allow you to group the important people you follow so that

webpage to Twitter. Whilst this is a time saving method of using

you don’t forget exactly who you want to follow and industry giants

social media, nothing with beat the engagement and reach of a well

that you can monitor. You can create separate lists for, customer

put together organic post. By using the right hashtags, incorporating

profiles, people in the forwarding industry, social media influencers,

the latest trends, tagging people in the post and through attached

professional organizations who you could collaborate with. This will

professional imagery, you will get a better result.

help you from following bots and inactive accounts.

BRANDING YOUR TWITTER PAGE

This may seem like a bit more effort than automatic posting from websites, however, these well-constructed posts will affect your

Staying with the idea of first impressions, the branding of your

SEO ranking and you will see the effectiveness of you Twitter

Twitter profile says a lot about your company. Colour schemes,

account skyrocket.

professional imagery, a well written and snappy bio are all things

100

FORWARDER magazine

March 2018


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