5 THINGS YOU SHOULD KNOW WHEN HIRING FOR YOUR FRANCHISE Franchise Canada explores tips and advice to help you hire star employees for your franchise BY STEFANIE UCCI
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s a franchisee, you’re responsible for the hiring of all staff members in your franchise. These employees will represent your brand and interact with customers every day, so it’s important that you onboard people who are an ideal fit for your team. While skills and qualifications are the first step to the hiring process, you should look beyond those to consider the candidate’s personality and performance. You should also examine where you want to post your job openings to ensure you attract the right candidates, and keep in mind that you always have your franchisor and fellow franchisees as support. Throughout the hiring process, you should consider how a candidate will work with your existing staff and customers, and you can get the second opinion of a colleague before onboarding a new employee.
32 Canadian Franchise Association
Here, Franchise Canada explores five tips that you should know when hiring for your franchise. 1. BRAINSTORM REALISTIC QUALITIES AND SKILLS FOR YOUR IDEAL CANDIDATE There are many qualifications that you’ll be looking for when you hire team members. When thinking about who would make the ideal candidate for a position, it’s important to think beyond the job title and responsibilities. You should consider what type of skills, qualifications, and personality traits you’re looking for. But keep in mind that there’s more to a candidate than just the skills and experience written on their résumé, and you’ll find out more about their personality during the first phone call or interview. For example, for management positions, you may want a motivating leader who’s also a team player that can
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