

Ifyouarereadingthisarticle,itmeansthateitheryouhavealready searchedforasocialmediaagencyorthinkingofhiringone.
Well,findingtherightfitforyourbusinesscanbetrickysometimes.There
aresomanyoptionsaroundandnotmuchtimetospendonresearch whenrunninganonlinestore.However,ifyouwanttostayinthegameand don’trisklosingmoneyandtraffic,thentherightchoiceiscrucialand shouldnotbeoverlooked.
Sowegatheredsometipsherewhichwillhelpyoufindagoodmatch:
WHATDOYOUNEEDFROMTHEAGENCY?FOREXAMPLE,BETTERRESULTSWITHFACEBOOK ADS?BETTERCONNECTIONSTOINFLUENCERS?MOREVISIBILITYONSOCIALMEDIA?
ONECANALWAYSHIREASOCIALMEDIAAGENCYINTHEUSABUTYOUDON’TWANTTO MISSTHEBIGPICTURE.THINKABOUTYOURMARKETINGGOALSANDTRYTOBEAS SPECIFICASPOSSIBLEWHENDESCRIBINGWHATYOUNEEDFROMTHEAGENCY.
Itseemsobviousbutsurprisingly,notall entrepreneurstakethisstepbeforehiringan agency.Ifyouwanttofindagoodfitforyour business,youshouldknowhowitfeelstoget resultsonsocialmedia.
Sogoahead,createaccountsonFacebook, Twitter,andInstagram,andlearntheplatform fromwithin.
If you can’t find any relevant examples let us tell you something: Most agencies have a case study page where they showcase their work so don’t bother asking for references rightaway.Gothereinsteadandviewthoseexamplesfirst.
SomesocialmediaagencyintheUSAalsodisplaystheirportfolioonlinewhichmeansthat you can ask all the questions about specifics via email or social media without actually speakingwiththempersonally.
WhattypeofpostwillyougetonyourFacebookpage?Howoftendoesitgolive?What informationaboutthetargetaudienceisshown?Doestheagencyhaveanydataor researchtosupportitsstrategychoice?
Askeverythingthatcomesintoyourmindandmakesureyouunderstandwhatyou’ll begetting.
Usually,socialmediaagenciesworkinadvance,meaningthereisan agreementonhowmanypostsshouldgoupperday/week/month,etc.Ifthis isnotdecidedbeforehand,itcancauseissuesinthefuture.
Targetingisacrucialaspectofsocialmediamarketing,sodon’tleaveitout.Makesureyou understandwhichtypesofpeoplewillbewatchingyourpostsandwhytheyhavebeen chosentoseethem.Expandthequestionbyaskingiftherearedifferenttargetaudiences fordifferentplatformsorjustoneasawhole.
Thebestsocialmedia agencyusuallyhavesome kindofactivitytracking software,butiftheydon’tor you’dliketouseanotherone, askwhichmetricswillbe showndirectlyinthe agency ’sreporting.
Askaboutthecontent
heagencyshouldbeabletotell youwhattypesofpostsare includedintheirwork.
It’salsogoodtoknowwhatothertasksbesidessocialmediamarketingmightbedoneby anagency.Usually,theseinclude:
a)SocialMediaOptimization(SMO):alsoknownasSMOServices,thistypeofworkaimsto increaseyourcompany’spresenceonthewebandfindnewwaystoattracttheaudience.
b)ContentCreation:whilesomeagenciesdoboth–createtheirownpostsandrepublish yours,othersprefertofocusonlyonoriginalmaterials.
Doyouknowwhythismatters?If somethinggoeswrong,thelast thingyouneedistofindyourselfin courtwithanagencythat’sunable toshowproofofanagreement becauseitwasneverwrittendown.
Askaboutsecurity
Wehopethisarticlehelpedyou understandwhatthingsmightbe includedduringaconversationwith asocialmediaagency.
Keepingclientdatasafeisoneofthe mostimportantaspectsofsocial mediamanagement,sodon’tforget toasktheagencyabouttheirsecurity measures.