Troubleshooting
Are you having any issues with your Brother Inkvestment Tank MFC-J4335DW printer? You can solve the trouble with some effective techniques. Printer troubleshooting can be frustrating and time-consuming. That is why it’s good to have a few tips for fixing a printer. In this blog, we’ll look at some troubleshooting tips for 7 major printer issues. Try the solutions one by one and see if they can solve your trouble.
Brother INKvestment Tank MFC-J4335DW Printer Not Connected
● If the communication between the printer and the computer is lost, you will get an error code that the printer is not connected.
● If your printer and computer are connected over a network, ensure your Internet connection is strong enough.
● If you have a problem with your Internet connection, try fixing it first and see if that helps. Also, ensure the printer is connected to the same network your computer is connected to. Problems arise when they are connected to different networks.
● If you connect the printer and computer with a USB cable, make sure that both ends of the USB cable are firmly connected. Disconnect the USB cable from both ends and reconnect it to the appropriate ports. Then check if the problem is resolved.
Brother INKvestment Tank MFC-J4335DW Printer Offline
Printers can go offline for a variety of reasons. However, once you diagnose the exact cause behind the error code, you can fix it without too much effort. Try the troubleshooting techniques below to resolve the printer offline issue.
● If your printer goes offline, it may be due to an unstable Internet connection. So, fix it first, then see if you can find the printer online. If you enabled the Use Printer Offline option, you must disable it. To do this, hit the Start icon and go to the Devices and Printers section. Locate the Brother In(k)vestment Tank MFC-J4335DW printer, right-click it, and select See What’s Printing. Click on the Printer menu and uncheck the
Use Printer Offline option. Then check to see if the printer can be found online.
● It is essential to set the Brother In(k)vestment Tank MFC-J4335DW as the default printer. If you don’t do this, your Brother printer will not receive print jobs sent from your computer To do this, go to the Devices and Printers section. Right-click on your Brother printer and select Set as Default Printer.
Brother INKvestment Tank MFC-J4335DW Does Not
Connect To WI-FI
● If you connected the printer and computer over a network, make sure you entered the correct credentials. Make sure your computer and the Brother printer are connected to the same network.
● Whatever the problem is, a simple power cycle can efficiently solve it. To do this, turn off your Brother printer and unplug the power cord. Let it be disconnected for 1 minute. Reconnect the power cord to your Brother printer and turn on the printer. Then check to see if the printer can be found online.
● Outdated printer firmware may lead to problems with your printer, so update your printer firmware and check if the problem is resolved. For your Brother In(k)vestment Tank MFC-J4335DW printer, you can update the firmware using the Firmware update tool, which you can get from its official website.
● Deleting and re-adding the printer may resolve the printer not connecting to Wi-Fi issue. To remove the printer, go to the Devices and Printers section. Right-click your printer and select the Remove device option. Then go to the Devices and Printers section again and click on the Add
Printer option. Follow the instructions to add the printer again. Then check if the problem is resolved.
Brother INKvestment Tank MFC-J4335DW Not Printing
● Check if the Brother In(k)vestment Tank MFC-J4335DW printer is in sleep mode. In that case, press any buttons on the printer control panel to wake it up. Then, print a test document and ensure it prints without any
trouble. In case you get an error message, such as a paper jam or empty toner, fix the problem first.
● In some cases, uninstalling and reinstalling the printer driver can solve the printing issues. Go to the Device Manager section and uninstall the existing printer driver Then, restart your computer. Now, all the necessary drivers will be reinstalled automatically. Hopefully, this should work for you.
● Your Brother printer may not print documents when print jobs are accumulated in the printer’s memory. In this case, removing all documents from the queue is recommended. Go to the Devices and Printers section, right-click on the printer, and select the “See what’s printing” option. Then click the Printer tab and select the Cancel All Documents option.
Brother INKvestment Tank MFC-J4335DW Blank Pages
● Most of the time, the environment plays a role. Check the humidity and temperature of the printer. Let the printer come to room temperature and see if the printer can print normally. As soon as an ink tank becomes empty, it should be refilled. Otherwise, you may end up with blank pages.
● Since the printer driver plays an important role in establishing communication between your printer and computer, you should keep it up-to-date, failing which you may experience printer issues now and then. Visit Brother’s official support site and download the latest printer driver.
Go ahead the instructions on the screen to install the updated printer driver on your computer.
Brother INKvestment Tank MFC-J4335DW Paper Jam
● When a paper jam occurs on a Brother printer, an error code is displayed on the printer control panel. It also shows the exact area where the jam occurred. Therefore, find the area and carefully remove the jammed paper.
● In case there is a paper jam inside the printer, unplug the printer and remove the paper tray completely out of the printer. Carefully remove the jammed paper from the printer. Make sure the jammed paper is completely cleared from the printer. Insert the paper tray into the printer and reconnect the printer to the power outlet.
● Similarly, you can clear paper jams from various areas of the printer control panel. To prevent paper jams, always load paper that is fanned and aligned. Do not load damp or curled paper. Always be careful not to load the sheet beyond the specified limit. All of these measures provide some degree of protection against paper jams.
Brother INKvestment Tank MFC-J4335DW Scanner Not Working
● If your Brother In(k) vestment Tank MFC-J4335DW scanner is not working, you should check the scanner unit for paper jams. If you find a paper jam, carefully remove it and see if that solves the problem.
● If your Brother printer is displaying an error code, you must resolve the error code before proceeding to the next troubleshooting technique. Restart your printer. Turn off the power and let it sit for 1 minute. Then turn on the printer and check if the problem is resolved.
● In most cases, the scanner may not work if there is a problem with the scanner driver. Therefore, uninstall the scanner driver and reinstall it on your computer. If your printer driver is outdated, you must update it to the recent version. The updated version can be downloaded from Brother’s official support site.
Our blog post is meant to help you troubleshoot your Brother printer issues. We hope you found this helpful! For further clarifications and concerns, please do not hesitate to contact us by clicking the Call button on this page.