The past twelve months have been defined by momentum. Every initiative the Fire Industry Association has undertaken in 2025 has had a single purpose – to raise the standard of fire safety so lives and property are better protected. I am proud to report that our collective resolve has translated into measurable progress, fresh ambition and landmark achievements across the Association.
Membership growth – delivering value
The past year once again proved the pulling power of FIA membership. One hundred and thirty eight companies joined our community during 2024, taking total membership to 1,261 – a net gain of 121 organisations and an overall growth rate of 10.6 percent. Retention remains exceptional at 98.5 percent (rising to 99.6 percent when measured purely on satisfaction), with just 17 departures, the majority linked to mergers, acquisitions or unavoidable business changes or closures.
Fire and security service providers remain the largest cohort of new members, many motivated by the need to demonstrate compliance with updated training and third party certification requirements – particularly those introduced by BS 5839 1:2025. By joining the FIA and engaging with our education programmes, these businesses safeguard their competence, protect their clients and strengthen the reputation of the wider industry.
Our Membership Team continues to work proactively with companies whose certification may lapse, offering guidance and support to restore compliance wherever possible. This hands on approach reflects the FIA’s mission to uphold professionalism across the sector – and the impressive membership numbers prove that the value we deliver is both recognised and appreciated.
Raising the bar of competency
Competency sits at the heart of everything we do. This year we once again surpassed all previous records for training qualifications, equipping more fire safety professionals than ever before with the knowledge and skills they need to excel. The surge in demand for our courses – both online and at our Centres of Excellence – confirms that industry stakeholders recognise the value of rigorous, independently verified training.
Stand out additions included the launch of our comprehensive Fire Risk Assessment (FRA) course and the hugely popular BS 5839 1:2025 Roadshow, a hybrid series of in-person seminars and online CPD certified sessions, toured eight cities and attracted over 2,500 professionals, collectively earning 7,200+ CPD hours while unpacking the revised code. By arming designers, installers, commissioners and maintainers with clear, actionable guidance, the initiative is driving nationwide competence and pushing the sector toward consistently higher standards.
A stronger leadership team
To support our expanding programme, we welcomed Andrew Ledgerton-Lynch OBE as General Manager on 17 September 2025. Andrew offers more than twenty five years of strategic leadership in the fire sector: he has edited FIRE magazine since 2000, International Fire Professional since 2012, and founded the Excellence in Fire & Emergency Awards. As former Chair of The Fire Fighters Charity and a trustee of multiple industry bodies, Andrew was appointed an OBE in the 2023 King’s Birthday Honours for services to charity and fire safety. His breadth of experience and passion for professionalism and performance improvement are already energising our digital transformation and strengthening delivery at our Centres of Excellence, positioning us to serve members with even greater impact.
Digital transformation in action
Ahead of our 2025 AGM we will unveil phase one of the new FIA website – a modern, intuitive platform designed to make it easier for professionals to access guidance, book training and engage with our community. The redesigned site offers smoother navigation, faster course registration journeys and improved features for member logins. This launch marks the first step in a staged digital transformation: future phases will deliver personalised learning pathways, richer technical resources and integrated member dashboards.
Harnessing innovation – the Technology Council
August announced the launch of the FIA Technology Council – the first new council created in more than a decade. Building on the momentum of our Internet of Things Working Group, this body will focus on emerging issues such as cyber security, system to system communications and preserving the “golden thread” of digital fire safety information. With up to fifteen elected members announced at the upcoming AGM, the inaugural meeting of the Council will commence the process of ensuring the Association remains a proactive voice on technology driven change and a catalyst for industry wide innovation.
Extending our global footprint
Our commitment to sharing expertise—both at home and overseas—shifted up another gear. March saw the relaunch of our regional FIM Expo programme in Harrogate, drawing a diverse mix of manufacturers, installers and end users for a day of product showcases and CPD accredited talks. In April we delivered our largest ever presence at the Fire Safety Event (NEC Birmingham): a purpose built Members’ Lounge alongside the FIA Guidance Theatre, where more than 12,000 delegates filled standing room only sessions across three days.
We then convened the inaugural FIA Fire Safety Summit – Gibraltar in May, bringing regulators, engineers and suppliers together to listen to the summit and engage with 12 UK and Gibraltarian exhibitors aboard the Sunborn Hotel to exchange best practice and explore regional challenges. During the year, conversations about further engagement with the Irish market continues and we hope to have a positive resolution to that soon. The momentum continued through the summer with our nationwide BS 5839 1:2025 Roadshow, which visited all four UK nations, attracted over 2,500 participants and issued 7,200+ CPD hours.
In November the Association welcome industry professionals to central London for our sold out AGM & Annual Lunch at The Brewery – the industry’s red letter day for networking, fun and strategic insight. We rounded off the year with further international engagements at FinnSec (Helsinki) and Safety & Security Asia (Singapore), underscoring global demand for FIA guidance and confirming the Association’s role as the go to source of fire safety expertise wherever challenges arise.
Looking ahead
Progress breeds ambition. In 2026 we will broaden our specialist course catalogue, deepen our involvement in international standard setting, and use our new digital infrastructure to open fresh routes to professional development. Above all, we will continue to champion competence and transparency – the twin foundations of public trust in fire safety.
Thank you to our members, volunteers and staff for the dedication that made 2025 such a landmark year. Together we will keep pushing boundaries and proving that high standards in fire safety are not a goal to be reached once but a promise to be renewed every day.
Ian Moore
Chief Executive Officer, Fire Industry Association
Membership Membership Growth
Within the last 12 months, the FIA has experienced another strong period of growth, continuing to build on the successes of previous years. In 2024, 138 companies joined the membership, marking one of the most positive years in recent history. The most common type of new member company continues to be those in the fire and security services sector, with the key motivation for joining being compliance with training and certification requirements, particularly in light of the updated BS 58391:2025 standard.
The updated standard, that came into effect in April 2025, introduced several new requirements for fire detection and alarm systems, including enhanced detection in sleeping areas, mandatory zone plans for multi-zone buildings, stricter rules on system modifications and documentation, and the introduction of red mains cabling for visibility and safety. These updates have acted as a catalyst for many companies to engage more closely with FIA training and membership to ensure full compliance and maintain professional standards.
On the cancellation front, 17 member companies left FIA membership during the same period. Importantly, the proportion of these cancellations due to dissatisfaction remains extremely low, reflecting strong member satisfaction levels. The majority of departures were due to external factors such as mergers, acquisitions, or
Membership Membership Growth
unavoidable business changes. As in previous years, when a member company is acquired, it is often absorbed by another FIA member. Where this is not the case, the FIA continues to approach acquiring companies to present the benefits of membership.
In total, this represents a net gain of 121 companies, resulting in a total membership of 1,261. This equates to an overall growth rate of 10.6%, a substantial increase compared to the previous year. Retention remains a key strength, with the FIA recording a 98.5% retention rate, and when measured purely against satisfaction, this rises even further to 99.6%.
The FIA continues to take an active role in ensuring members meet third-party certification requirements. Where certification lapses, the FIA provides guidance and support to help members regain compliance. Only where companies are unwilling or unable to address these issues is membership cancelled. This approach is central to the FIA’s mission of raising professionalism and competency standards across the industry.
Taking everything into account, the FIA membership base has not only grown significantly but has also demonstrated remarkable stability, with retention and satisfaction levels exceeding trade association benchmarks. The Membership Team is proud of these results, which reflect the value members place on the FIA and the strength of the association’s offering.
Membership Benefits
This year the FIA has continued to add to the portfolio of third-party benefits available to FIA members. Members have access to discounted rates and services provided by our partners, all of whom are specialists in their field. This past year has seen a strengthened partnership with Mates in Mind, as well as Herd Group, Security and Vetting, Collection House, Bright Business Advice, Metcloud and more. The FIA has joined forces with these partners to increase the value of our membership offering. Read on for full details on each of these exclusive member benefits:
FIA’s Continuing Professional Development (CPD)
FIA CPD Centre is an exclusive member benefit that gives your CPD sessions the FIA stamp of approval saving members thousands of pounds. As the largest fire-related trade association in Europe, with unrivalled technical expertise across the industry, we are uniquely positioned to review and certify the technical content of your CPD sessions to help bring them up to the required standard.
Backed by our extensive training experience, we also assess presentations to ensure they meet the highest levels of educational quality. This initiative reflects our commitment to supporting members, raising standards, and promoting excellence across the fire industry.
The service is free of charge to all member companies, and to date we have certified more than 300 hours of presentations.
FIA’s Continuing Professional Development (CPD)
These include presentations on, but not limited to:
BS 5839-1: 2017
Commercial Fire Detection & Alarm Systems
BS 5839-6: 2019
Domestic Fire Detection & Alarm Systems
BS 5839-9: 2019
Emergency Voice Comms Systems (EVCS)
BS 7273-4: 2015
Door Release Mechanism Interfaces
BS 7273-6: 2019
Ancillary Systems Interfaces
BS 8629: 2019
Evacuation Alert Systems
CPD
BS 9997: 2019
Fire Risk Management Systems
BS 5266
An introduction to compliant emergency lighting
Hazardous Area
Visual Alarm Devices
BS 7346-8
An introduction to smoke control systems
HTM 05-03 B
Fire Detection & Alarm Systems in the NHS
Route to Certification (RTC)
Since the last AGM update in August 2024, the following figures are of note:
Currently there are 65 probationary members as part of the overall membership as of 21 Aug 25.
The FIA continues to collaborate with BSI, NSI, and SSAIB to achieve various certifications, all currently BAFE certified.
Security certification for access control, intruder, and VSS systems to PD 6662 standards with SSAIB, without requiring ISO 9001 compliance.
34 companies have achieved 3rd party certification since the last report, of which 45 were under the Route to Certification package.
As of 21 Aug 25, 45 companies are on the RTC package, and an additional 23 companies have signed up for the Compliance Portal since its inception. All should achieve certification over the next 6 to 12 months.
Of the 45 current RTC companies, 6 of them are also receiving support for security systems certification too, from the FIA Compliance Manager.
Training
Foreword
Having been at the FIA for 17 years, I can honestly say that training has never been in a stronger position than it is today. Year on year we have grown, adapted, and improved, but 2024–2025 has felt like a turning point – not only because of the record numbers we have achieved, but because of the trust shown by thousands of delegates and 1,700 companies who chose to train with us.
The revision of BS 5839-1 tested every part of our team, but it also showed what the FIA does best: bringing clarity, guidance, and leadership to the industry when it is most needed. I am proud of what we have delivered, and excited about what lies ahead as we continue to expand our reach, both in the UK and internationally.
A record-breaking year defined by growth, innovation, and leadership in the face of industry change
The 2024–2025 training year has been another landmark period for the FIA. Building on the momentum of the previous record-breaking year, we have not only maintained growth across all our training metrics but also successfully managed the most significant change to fire detection and alarm training in over half a decade: the revision of BS 5839-1.
This has been both a challenge and an opportunity, stretching the capacity of our trainers, technical experts, and administrative staff while simultaneously reinforcing the FIA’s role as the authoritative voice in fire safety training. Our training programme has once again demonstrated resilience, adaptability, and ambition. We have surpassed every previous benchmark for course delivery, delegate numbers, and training days. We have also broadened our influence across the sector, running roadshows, live webinars, and CPD programmes that reached thousands of professionals at a crucial time of industry change. These achievements underline our commitment not just to meeting expectations, but to raising the bar for fire safety knowledge and competency.
Responding to the BS 5839-1 Change
Leading the industry through the most significant standard revision in over a decade
The revision of BS 5839-1 has been the defining feature of the year. Recognising its importance – impacting around 70% of our training – the FIA led from the front with a nationwide programme of updates and CPD activity.
• Regional Roadshows: Eight events were hosted across the UK (two events each in Hampton and Northwich , plus Belfast, Newport, Edinburgh, and Huntingdon), drawing in over 550 in-person attendees.
• Online Seminars: Four live sessions attracted more than 2,000 participants, ensuring wide access to timely updates.
• On-Demand CPD: Our first ever FIA On-Demand CPD reached over 250 users, offering flexibility for busy professionals.
• CPD Impact: Collectively, these activities issued over 8,000 hours of CPD certificates, with participation from more than 900 companies.
The scale of this rollout demonstrated FIA’s reach, responsiveness, and authority. Beyond the public-facing seminars, the revision of BS 5839-1 also required a wholesale update of our qualification courses and learning materials. In total, 9 courses were revised, including Fundamentals Units 1 and 2, Foundation, Advanced Commissioning, Advanced Maintenance, Advanced Design, Advanced Install, the Conversion Course, and the Fundamentals-toAdvanced pathway.
To support these, 13 training books were updated, with changes spanning more than 1,400 unique slides. Delivering this level of revision required almost 200 manpower days, covering standard interpretation, trainer preparation, and material rework. Every member of the technical and training team contributed to reviewing and validating the updates, with special recognition to Neil Budd, FIA Technical Manager, for collating and coordinating this substantial body of work.
Despite the demands of this process, the Training and Technical Departments still delivered more than 100 additional training days compared with last year. This underlines the resilience of the FIA Training function – the work never stops, whether visible to delegates or happening quietly behind the scenes.
Expanding FIA’s Offerings
Listening to members and reshaping training to meet real-world needs.
This year has also seen our portfolio continue to evolve in direct response to customer demand. Delegates and companies have asked us to make training more efficient, targeted, and flexible – and we have acted on that feedback.
• Emergency Lighting: Following consistent requests, we have now combined two separate courses into a single Emergency Lighting programme. This gives delegates a more comprehensive learning journey while removing duplication. For employers, it reduces the time staff need to be away from site, minimises disruption, and ensures compliance requirements are met with greater efficiency.
• Bundled Training Packages: Building on the same principle of efficiency, we are developing bundled pathways that bring together related courses in a structured sequence. This approach has been strongly welcomed by companies, who see the value in reducing downtime while still enabling staff to progress through the qualifications they need. These bundles are a prime example of FIA listening to its customers and reshaping delivery to match real-world business pressures.
• BAFE Scheme Requirements: Delivered in early 2025 with strong uptake, these sessions provided clarity on scheme changes while also showcasing FIA’s compliance software in action.
• Dry Riser Training: Launched in summer 2025, this programme was immediately welcomed by delegates and employers alike, filling a long-recognised gap in provision.
On-Demand Training – Expanding Reach
Transforming flexibility at home and opening FIA training to the world.
Having successfully tested the waters with the BS 5839-1 on-demand video, FIA is now preparing to scale this model into a broader On-Demand training portfolio. This is not just an incremental change – it represents a transformational step in how FIA training is delivered.
For delegates in the UK, On-Demand provides ultimate flexibility: the ability to learn at their own pace, fit training around site work, and revisit complex topics as often as needed. For employers, it means less downtime, more predictable scheduling, and access to training that can be rolled out across teams without logistical barriers.
Perhaps most significantly, On-Demand opens the door to a truly international audience. By breaking down the constraints of geography and time zones, FIA can extend its expertise far beyond the UK. Companies overseas are already showing interest, and this delivery method has the potential to establish FIA training as the global benchmark for fire safety knowledge.
By investing in On-Demand, FIA is future-proofing its training provision, responding to member demand for flexibility, and ensuring that the quality and authority of our training is accessible wherever it is needed.
Company and Delegate Engagement
Over 10,000 delegates trained and 1,700 companies engaged – FIA’s widest ever reach in a single year.
Taking all the touchpoints that FIA training was involved in over the last year, the scale of FIA’s training impact becomes even clearer. In total, more than 10,000 delegates engaged with FIA Training during 2024–2025. This is more than just a number – it reflects the depth of trust that companies and professionals across the fire sector place in the FIA.
This engagement was not limited to individuals alone. 1,700 companies sent staff to FIA courses, seminars, or CPD sessions in the past year. That breadth of company involvement shows how widely FIA training is embedded within the fire industry and beyond and how essential it has become for employers who need their teams to be both compliant and competent.
From first-time learners starting out on Access to FD&A, through to fundamentals and then technicians moving on to the advanced qualifications, to practitioners refreshing knowledge with CPD or completing resits, FIA provided the full spectrum of training support. This demonstrates that FIA is not simply a provider of courses but the hub of a complete training ecosystem – one that supports every stage of professional development.
For delegates, this means confidence and credibility in their skills. For employers, it means assurance that their workforce meets the highest standards. Together, it reinforces FIA’s central role in raising competence across the fire safety industry and strengthening the resilience of the sector as a whole.
Delegate Feedback
Listening, learning, and continuously improving.
This year saw the full rollout of structured feedback forms across all training courses. The results provide an invaluable snapshot of delegate experience and satisfaction. Overall, the feedback has been extremely positive, reflecting the professionalism of our trainers, the quality of course content, and the efficiency of administration.
Results over the last year (Marks out of 5)
• How was the pre-course communication? 4.59
• How would you rate the Trainer? 4.60
• Overall, how satisfied were you with your FIA Training? 4.50
• How likely are you to take FIA Training again? 4.69
While we take pride in the overwhelmingly strong scores, we also treat every negative comment with the same seriousness. Each critical comment is investigated and followed up, with lessons applied directly to future delivery. This ensures that our training is not only consistent but constantly improving.
The process is ongoing, and we remain committed to making FIA training the best possible experience for every delegate – recognising that excellence comes not just from celebrating what we do well, but from being willing to improve where we can.
Looking Ahead
Carrying record-breaking momentum into 2025–2026 and setting the pace for the industry.
As we look to 2025–2026, FIA Training is poised for further growth and innovation. Priorities include:
• Completing the rollout of practical training at Northwich.
• Expanding the course portfolio to include Fire Risk Assessment, Hose Reel, and other specialist areas.
• Building a wider On-Demand portfolio, giving members greater flexibility and expanding our international reach.
• Using Northwich as a platform to expand into new training sectors where FIA has not previously operated.
The direction is clear: continued record-breaking performance, a stronger national and international footprint, and unwavering commitment to competence and compliance. The FIA Training Department enters 2025–2026 not just maintaining momentum, but setting the pace and defining the standards for the fire safety industry. With record-breaking achievements behind us and new opportunities ahead, we stand ready to shape the future of training at home and abroad – ensuring competence, confidence, and excellence remain at the heart of everything we do.
The statistics over the last 12 months
September 1st 2024 – August 31st 2025
30% Increase in Companies Engaged (1282 companies booked training)
897 Days of Training Provided
630
delegates started their journey towards an advanced qualification in the last 12 months
653
delegates took one or more of the advanced qualifications
1475
delegates started their journey towards the fundamentals qualification
1402 delegates took the fundamentals exam
1010 Days training in the last year. On average 15 people per online course and 11 per classroom course.
1700 individual Companies took part one way or another in an FIA Training related event.
Marketing
The FIA’s Marketing team continues to be at the forefront of driving innovation, efficiency, and industry leadership in 2025. Building on the strong foundations of last year’s progress, this year has seen the successful launch of our new website — a milestone that not only modernises our digital presence but also enhances usability, accessibility, and value for our members and the wider fire safety community. The redesigned platform offers clearer navigation, richer content, and improved functionality, enabling stakeholders to engage with FIA resources more easily than ever before.
Alongside this achievement, the team has refined communication strategies and deepened engagement with members, partners, and industry stakeholders. By harnessing the latest digital tools and exploring the potential of AIdriven solutions, we are creating more personalised, efficient, and responsive marketing activities. Our commitment to embracing digital transformation is also enabling us to streamline processes, reduce manual inefficiencies, and deliver timely, high-quality information that meets the evolving needs of the fire industry.
Looking ahead, we remain dedicated to expanding the use of digital platforms, increasing data-driven insights, and ensuring that every interaction with FIA communications adds measurable value. These initiatives reflect not only our adaptability in a fast-changing landscape but also our determination to better serve our audience, strengthen industry leadership, and support the wider mission of improving fire safety.
FIA Website and Systems
2025 marks a significant milestone for the FIA, with the exciting launch of the first phase of our new website coming at the end of the year. This initial rollout lays the foundation for a fully modernised digital experience, designed to deliver real value to our members, partners, and visitors. The platform features a streamlined design, enhanced navigation, and high usability, making it easier than ever to access key information and resources.
The refreshed look and updated branding reflect our commitment to staying current, innovative, and forward-thinking. Beyond aesthetics, the website prioritises user experience, ensuring that information is not only accessible but also relevant and timely. This first phase is just the beginning—future updates will continue to expand functionality, integrate new tools, and further enhance the way we connect with the sector, reinforcing our dedication to serving the FIA community with excellence and efficiency.
E-Communication
Our newsletters remain central to FIA communications, providing up-to-date industry news, regulatory updates, and announcements about key events. In 2025, we expanded the reach of our newsletters and emails to better support FIA and industry events, ensuring our readership is consistently well-informed. Today, our Focus newsletter boasts a readership of over 7,700, reflecting the growing engagement and trust within the sector.
In addition to news and updates, a monthly training email now highlights upcoming training opportunities, detailing the skills and knowledge participants will gain. This proactive approach helps members and industry professionals plan effectively, enabling them to make the most of FIA’s extensive training portfolio. By combining timely information with targeted communications, we continue to strengthen connections across the industry and ensure our community remains informed, prepared, and engaged.
Collateral Reports & Surveys
This year introduced significant new collateral, including the Member Value Proposition brochure, a comprehensive resource outlining the full benefits of FIA membership. Additionally, the Market Conditions Survey delivered valuable insights into industry trends, training needs, and export opportunities, equipping members with the knowledge to adapt to changing market conditions. We also introduced a Customer Satisfaction Survey to gather direct feedback, ensuring FIA services remain closely aligned with member needs.
Social Media
LinkedIn continues to be FIA’s most important digital channel, providing a hub for connection, engagement, and knowledgesharing across the industry. In 2025, FIA’s LinkedIn following grew from 46,000 in 2024 to over 52,500 followers — an increase of approximately 14.1%. This growth reflects the sector’s strong trust in FIA’s thought leadership and reinforces our role as the primary source of news, updates, and professional dialogue in fire safety.
Public Relations
2025 marked the successful launch of the new Fire Future Today anthology, featuring ten expert essays from campaigners, industry leaders, and technical specialists. This collection captures the challenges, opportunities, and innovations shaping fire safety today and provides a platform for diverse voices to guide the sector’s future.
A significant new partnership was also formed with Mates in Mind, underlining FIA’s commitment to supporting mental health within the fire industry. This collaboration highlights our dedication not only to technical excellence and regulatory leadership but also to the wellbeing of the professionals who keep communities safe.
Looking Ahead
The FIA Marketing team is proud of the progress achieved in 2025 and remains committed to driving forward digital innovation, stakeholder engagement, and thought leadership. With the successful website launch, growth of communication channels, new collateral, and stronger partnerships, we are well-positioned to continue supporting our members and the wider industry in the years ahead.
129,957
7,700
52,833
LinkedIn Overall Company Page Followers
6,944
Overall Twitter Followers
1,962 Overall Facebook Followers
280,547 Unique Website Sessions
686,596 Total Website Page Views
Events
Introduction
2025 has been another year of growth for events at the FIA. This year has seen us host and attend more events than ever before as we continue strive to represent our members, share our knowledge and offer professional advancement to industry professionals.
The last 12 months have been incredibly successful. Some of the highlights include hosting our excellently attended BS 5839-1 Roadshows, visiting all 4 UK nations, our largest presence to date at the Fire Safety Event, our first steps into the Gibraltarian fire industry with our Fire Safety Summit, and our ever-successful AGM & Annual Lunch.
The Fire Industry Association (FIA) AGM and Annual Lunch
The FIA Annual General Meeting (AGM) and Annual Lunch took place on 7th November 2024. Whilst technically two separate events, they effectively combine as one to form the most significant date in both the FIA’s and wider industry’s calendar. The most recent AGM and Annual Lunch was held at The Brewery in central London, a venue that has become synonymous with the event. This was a sold-out event and saw more than 560 fire professionals gather for a day of updates, networking, awards, and celebration. With a dynamic mix of familiar faces and new members, the day served as an exceptional highlight in the FIA calendar, offering attendees the perfect environment to connect with influential colleagues and industry leaders.
Events
The morning AGM, held exclusively for FIA members, presents the highlights of the FIA’s activities over the past 12-month period. This gives the FIA members an insight into the achievements realised throughout the FIA and encompasses detail around the work transacted within the FIA’s seven Councils: Fire and Rescue Suppliers [FRES] Council, Export Council, Fire Detection and Alarm Council, Fire Engineering Council, Fire Risk Assessment Council, Extinguishing Council, and Services Council.
The results of the FIA Board and Council elections are announced during the AGM. In the 2024 elections, the Board witnessed the addition of one new member: Stacey Adams, Market Development Manager at Apollo Fire Detectors and two re-elections: James Jones, Managing Director at Vimpex, and Andy Spence, Joint Managing Director at Brittania Fire.
Following the AGM, guests enjoyed a three-course meal, carefully curated by the FIA team to offer a memorable dining experience. As the meal concluded, the FIA Chairman, Martin Watson, took to the stage to reflect on the FIA’s enduring contributions to fire safety. Following this, FIA CEO, Ian Moore, presented two prestigious awards, recognising outstanding individuals within the industry.
The first award, the ‘Young Technician of the Year,’ was presented to Rio Brown of SA Fire and Security Systems Ltd.
This award underscores the FIA’s commitment to supporting emerging talent in the fire industry. Next, the highly esteemed ‘FIA Lifetime Achievement Award’ was awarded to Nick Coombe of London Fire Brigade and National Fire Chiefs Council, honouring his significant contributions and dedication to fire safety throughout his career. The FIA Team congratulate both Rio and Nick for their exceptional achievements and commitment to the industry.
Events
FIM Expo
Organised every year by the FIA, FIM Expo features an exhibition showcasing many of the UK’s leading manufacturers and the latest products and developments across the industry, as well as a CPD certified conference that runs parallel. With 20+ exhibitors, a regional focus, and high-quality delegates from the industry, FIM Expo provides a unique offering from other larger exhibitions in the major cities.
In March 2025 FIM Expo arrived in Harrogate and proved to be a fantastic gathering for fire safety professionals, offering a valuable opportunity to explore the latest products, engage in meaningful discussions, and connect with industry experts. The event brought together a diverse mix of manufacturers, installers, consultants, and end users, creating an ideal environment for learning and networking.
With a strong lineup of exhibitors, attendees had the chance to see first-hand the latest innovations in fire detection, alarm systems, emergency lighting, and suppression technology. Companies showcased their newest products, providing valuable insights and demonstrations throughout the day.
Running alongside the exhibition, the FIA conference offered engaging discussions on key industry topics, including updates to BS 5839-1 and BS 5839-8, battery safety, and the important issue of mental health within the fire industry. These CPD-accredited sessions attracted great participation and encouraged open conversations about the challenges and changes shaping the sector.
Events
The Fire Safety Event
The 2025 Fire Safety Event was another fantastic event and the FIA were proud to be a part of the premier gathering for industry practitioners, professionals, and organisations committed to upholding the highest standards of fire safety management. The show was highly successful for the FIA with vast amounts of interest and conversations.
This year the FIA stand was split between a members lounge and FIA Guidance Theatre dedicated to doing what we do best, sharing our knowledge and offering our guidance to the industry. The Guidance Theatre was an excellent addition to our presence at the event and saw packed out sessions with standing room only for delegates.
The Fire Safety Event also serves as a fantastic opportunity to catch up with many FIA members, who are either attending or exhibiting at the show, flying the FIA flag on their stands.
Events
FIA Fire Safety Summit – Gibraltar
In May 2025, fire safety professionals from Gibraltar and beyond gathered aboard the Sunborn Gibraltar Hotel for the first FIA Fire Safety Summit Gibraltar. From start to finish, the day was a showcase of collaboration, expert knowledge, and a shared drive to elevate standards across the fire sector.
The event was designed not only to bring people together but to create real opportunities for learning and professional development. In an industry where staying up to date is not just important but essential, the Summit struck the right balance between technical depth and accessible insights.
Attendees could watch various keynote talks, technical discussions, and a panel discussion. Introducing the event was Ian Moore OBE, FIA CEO, whose opening remarks underlined the Association’s commitment to raising competency and uniting fire safety voices across regions. He was joined on stage by a line-up of respected speakers including Colin Ramirez, Chief Fire Officer at Gibraltar Fire and Rescue, Sir Ken Knight, former Government Chief Fire Adviser for England, and other senior figures from across the industry. Their presentations spanned topics ranging from local operational challenges to international lessons from major incidents like Grenfell, as well as technological innovation and changes to European fire standards.
Events
The Summit also featured an accompanying exhibition where companies such as Aico, AJ Sheriff Electrical, Britannia Fire, C-TEC, The Fire Door Inspectors, and Hyfire demonstrated their latest products and services. These interactions gave attendees the chance to explore new technologies and ask questions directly to the innovators behind them.
Beyond the sessions and displays, there was a real sense of shared purpose in the room. Delegates, speakers, and exhibitors alike came away with a deeper understanding of the challenges ahead—but also a renewed sense of commitment to driving progress. Whether it was through practical knowledge, policy updates, or new partnerships formed on the day, the Fire Safety Summit Gibraltar succeeded in its mission to support professional growth and build a stronger, more competent fire safety community. We look forward to building on this momentum in the months and years to come.
Events
BS 5839-1 Roadshows
In response to the revision of BS 5839-1:2025 — the British Standard code of practice for fire detection and fire alarm systems in non-domestic premises, the Fire Industry Association embarked on a major nationwide initiative: the BS 5839-1:2025 Roadshow. Spanning live in-person seminars and an accessible online CPD-certified offering, the campaign aimed to ensure that all fire safety professionals, from designers and installers to those responsible for maintenance are fully equipped to meet the demands of the updated standard. With over 2,500 participants and 7,200+ CPD hours issued, the results speak to the industry’s appetite for professional development and the importance of guidance-led education.
The FIA’s BS 5839-1:2025 Roadshow has been a landmark initiative for our sector. Reaching thousands of professionals and delivering clear, actionable guidance on critical changes, the programme has helped ensure the fire industry is well-positioned to meet the challenges and responsibilities of the updated standard.
Market Conditions Survey 2025 – Wave 17
FIA Annual Market Conditions Survey Summary
The 2025 Fire Industry Market Conditions Survey Report (Wave 17) is now available and offers an insightful overview of the current state of the UK fire safety sector, exploring how businesses are navigating a challenging economic landscape characterised by inflation, supply chain disruptions, and increasing regulatory demands. This comprehensive analysis focuses on key areas such as market demand, workforce development, tender opportunities, supplier relations, and export performance, providing a detailed look at how the sector is responding to these pressures while continuing to grow.
FIA’s Councils
Our industry-leading councils have been and always will be at the very heart of the FIA and this section is clear evidence why that is the case.
Extinguishing Council
Special Interest Group (SIG)
The SIG on Li-ion Battery fires which is looking at drafting guidance on fire protection of batteries – almost 200 members from all areas of business/government/universities.
The group initiated the project with Newcastle University on extinguishing media on LiB fires, the report of which has been finalised and will be promoted.
SIG on Photovoltaic Systems was initiated in January 2024 and has been drafting guidance on the fire issues related to these systems which are finding increased usage in the UK. Working with partners to establish a research project to increase the knowledge in this field.
Extinguishing Council
Working Group Gases
In progress
Input to work in Euralarm
Published papers since last AGM
Research projects
• Revision to Pipework Guidance document, upon withdrawal of BS 5306-4: task group update
• F-Gas Regulation Fact Sheet – updates
• PFAS Fact Sheet: document updates
• Guidance on Vehicle systems
• Guidance on protection of wind turbines
• Guidance on training and certification of gas system installation and service technicians: publication status
• Mythbuster – F-Gas certification
• Research project on High Airflows and gaseous extinguishing systems –complete presented at NFPA Conference – consideration of a joint webinar with Euralarm
• Active influence and support in converting full EN ISO standard (EN ISO 21805) – due to be published shortly
• Active influence and support of revision to ISO 14520 “Gaseous extinguishing systems” (world) – due to be published shortly
• Active influence and support of converting ISO 6183 “CO2 extinguishing systems” (world) EN – Now published
• Active involvement in the development process of ISO 20862 “Cabinet protection systems” (World)
• Active involvement in the revision process of EN15004 “Gaseous extinguishing systems” (Europe)
• Active participation in revisions to EN12094 series “Gaseous extinguishing system products”
• Active involvement in the revision in the proposal to update BS 5306-0 Fire protection installations and equipment on premises Part 0: Guide for selection, use and application of fixed firefighting systems and other types of fire equipment
Extinguishing Council
Watermist
In progress
• 5 year plan continually updated
• Nozzle testing
– update
• Watermist piping guide
– update
• Road map for compliant systems
– update
• Training and Certification scheme for Installation and Service technicians AO working with EFSN/ BRE on scheme
Codes and standards success/activity
• Active involvement in the revision EN 14972 Watermist systems – Design and installation and test protocols
• Active involvement in the development of CEN watermist component standards
• Active involvement in FSH/18/5 Watermist systems, including review of BS 8489 “Commercial Watermist systems” Series & Active involvement in BS 8458 “Domestic and residential Watermist systems in respect to the possible withdrawal due to publication of EN 14972 series
• Active involvement in BS panel on components for watermist systems
Extinguishing Council
Working Group Foam
In
progress
Published papers since last AGM
FIA Research projects
Codes and standards success/activity
• FF 87 Fire, the Environment & Foams – revision
• FIA Guidance on PFAS in firefighting foams
• Environment Agency guidance on PFOA foams and the ban which came into force in July 2025
• Use of class A foams in Biomass/Waste plant fire protection Phase 2b initial testing on hold awaiting further testing in CEN
• Active involvement in the revision EN 1568 series “Foam media” (Europe)
• Active involvement in the revision EN 13565 series “Foam Systems” (Europe)
• Active involvement in the revision ISO 7203 series “Foam Systems” (World)
• Active involvement in the revision of NFPA 11 Foams systems (USA)
• Liaison with Eurofeu/Euralarm and other interested parties on European legislation related to foams and foam precursors to provide co-ordinated industry response to ECHA/UK HSE REACH Restriction consultations
• Input into EN 3 “Portable Fire Extinguishers” revisions in particular EN 3-7 Portable fire extinguishers – Part 7: Characteristics, performance, requirements and test methods and EN 3-11 Portable fire extinguishers – Part 11: Performance, requirements, test method and marking for EN 3-7 extinguishers suitable to be used on lithium-ion battery fires
• Input to revision of ISO 3941 Classes of fire to include LiB
Extinguishing Council
General Extinguishing Council activities
Active input to revision of BS 9990 Nonautomatic fire-fighting systems in buildings –Code of practice.
Active input to discussions in IEC SWG 25 Key Technologies for Fire Prevention and Control in Renewable Energy Generation and Storage Facilities for a Low-Carbon Future.
Marine Working group reformed.
Fire Detection & Alarm Council
About the Council
The FD&A Council coordinates technical guidance, standards engagement and research on behalf of FIA members working in fire detection and fire alarm systems. Membership remains stable, with Working Group Chairs covering the established areas of alarm communications, detectors, CIE, wireless systems, alarm devices, domestic smoke alarm devices, and emergency lighting. The Council meets quarterly using hybrid and virtual formats to maximise participation. This cadence has enabled timely decisions on publications, standards positions and research priorities, while providing a forum for cross-cutting liaison with external bodies.
Fire Detection & Alarm Council
Highlights by Working Group
FDWG02 – Fire Alarm Communications
FDWG02 focused on three strands that reflect the rapid evolution of connected systems. Draft guidance on IP connectivity and remote services continued through review, with work progressing in parallel on PD 6669 and the implications of the Product Security and Telecommunications Infrastructure (PSTI) Act. The group’s intent is to present a coherent package so that members can address cyber, resilience and compliance in one place. No new projects were opened formally during the period, but preparatory discussions have positioned the group to move swiftly as the PSTI framework and related best practice settle.
FDWG03 – Fire Detectors
The detector group concentrated on the revision of the ASD Code of Practice, which is now in the final stages. The group has kept a watching brief on the application of AI in detection, ensuring that any work undertaken complements existing European and international activity while scoping fact files on video fire detection (ISO 7240 29) and video flame detection (LPS 1976). Research on false alarms continued with an emphasis on reproducible test methods that can inform future standards work. The project examining the performance of older heat detectors remains active, with further field samples sought to support robust conclusions.
Fire Detection & Alarm Council
FDWG05 – Control & Indicating Equipment (CIE)
FDWG05 balanced near term guidance with longer term standards engagement. The publication of guidance on the installation of third party equipment within CIE enclosures in April provides specifiers, installers, and maintainers with clear, practical advice that aligns with current standards. A new objective—to consider situations where recommendations in BS 8629 might reasonably be relaxed was initiated to respond to member demand and real world installation challenges. The coming period will see the group align existing CIE guidance with the updated BS 5839 1.
FDWG24 – Wireless Systems
The wireless group maintained oversight of EN 54 25 developments and assessed the cyber security implications for radio based devices. Technical review of guidance aligned to EN 54 25 moved forward, with the group also scoping a potential piece of work on radio signal behaviour during fire conditions and the interface with BS 8629.
Fire Detection & Alarm Council
FDWG27 – Alarm Devices
FDWG27’s priorities were the revision of the joint FIA/BRE Code of Practice on visual alarm devices (VADs) and the progression of guidance supporting BS 7273 4 door control. The latter was submitted for publication in March and the VAD CoP is approaching a final draft, with efforts concentrated on simplifying tabular material for easier application by practitioners. The group continued to explore improvements in voice measurement, including potential collaboration with Salford University, and kept alignment with research on the effectiveness of sounder frequencies.
FDWG SAD – Smoke Alarm Devices (Domestic)
Thedomestic devicesgroupcontributedtoongoingdiscussion onEN14604andtrackeddevelopments in BS 5446 2/ 4 and ISO 12239. Liaison with the Home Office’s Fire Kills campaign and discussion of sensory needs considerations ensured domestic guidance remains inclusive and evidence-based. With a number of national and international documents moving in parallel, the group prioritised coordinated UK input and clear member communications.
Fire Detection & Alarm Council
ELWG – Emergency Lighting
ELWG concentrated on preparations for the BS 5266 revision programme and the collation of member comments. Building on previous FAQs for designers and maintainers, the group initiated an objective to produce an update once BS 5266:2025 is available. Opportunities to make use of the Northwich facility for practical training and demonstrations are under active consideration for the next period.
Performance overview
The Council has sustained a strong pipeline of outputs across all working groups. There are 16 objectives in progress, which reflects steady throughput while leaving sufficient capacity to accommodate new or urgent issues.
Services Council
About the Council
The Services Council coordinates the FIA’s practical, member-facing work across servicing, installation and maintenance. It oversees core sections and working groups, including the Portables Servicing Committee, the Installers & Maintainers Section, the Testing, Measuring & Validation WG, and a dedicated Fire Logbook Working Group established to keep statutory documentation current and consistent ensuring publications, training and technical bulletins reflect evolving standards and site practice. The Council typically meets on a quarterly hybrid cadence to review progress, set priorities and agree actions. Its remit spans publication housekeeping and updates linked to BS 5839 series changes, development of practical training (e.g., hydrant/risers, hose reels), and commissioning or coordinating inputs to testing methods where needed. It also maintains a structured watch on regulatory and standards developments such as F-Gas and PFAS, so guidance remains timely and aligned with UK and European frameworks.
Services Council
Workstreams and section highlights
Portables Servicing Committee (PSC)
PSC audited its publications set and prioritised training deliverables in hydrant/riser testing, hose reels and repressurisation. By March, the Council supported establishing a PSC subgroup to enhance user-training materials. In June, PSC leadership and membership arrangements were refreshed to improve delivery and engagement.
Installers & Maintainers Section (I&MS)
The section delivered a nationwide series of BS 5839-1 roadshows run across UK nations and key regions, and supplemented by webinars that consistently drew strong attendance and positive feedback, helping practitioners prepare for the new edition and align site practice ahead of publication. Membership is growing with more members seeing the benefit of active participation.
Testing, Measuring & Validation (TMV) WG
TMV was tasked with revising the FIA battery testing guide and, following June discussions, asked to contribute to BS 5839-6 testing-method considerations so that approaches across domestic and non-domestic contexts remain consistent and clear for members.
Services Council
Fire Logbook Working Group
The Council established a working group to ensure the FIA Fire Logbook remains accurate and current.
Standards, legislation and policy
The Services Council tracked BS 5839-1:2025 closely, driving document housekeeping, planning training/ roadshows. Coordinating with TMV on implications for BS 5839-6 testing practice. At the regulatory level, the Council maintained a structured watch on F-Gas (UK consultation pending; Northern Ireland alignment with EU noted) and PFAS (Europe final firefighting foam-restriction text shared but not yet published in the OJEU during the period, UK HSE consultation started), committing to cyclical guidance updates so members can respond in good time.
Research and data projects
The Council revisited an FD&A maintenance reporting concept from a Services perspective. After limited access to member data, it supported a route via certification bodies supplemented by a focused survey to reduce bias and produce publishable insights. By June, workload and potential bias required a revised plan; options are being scoped with project leads for the next phase.
Services Council
Training, facilities and events
Input to the Northwich development plan emphasised a multi-disciplinary practical space, smoke control, signage, emergency lighting, sprinklers and watermist, residential scenarios, BS 7273-4, IoT/connectivity, specialist FDA and flow-rate testing—so that new and refreshed courses can be delivered effectively. BS 5839-1 roadshows saw strong interest, and PSC-linked practical courses moved into detailed delivery planning.
Publications and guidance
Within Services’ remit, the period focused on publication housekeeping and aligning guidance with emerging standards, including a plan to refresh technical bulletins (e.g., zone plans) and to adjust timelines on socialhousing guidance to reflect dependencies on new standards and policy milestones. A consolidated register of FIA documents and statuses was requested to support governance.
Performance overview
The Council sustained three formal meetings, cleared action backlogs, and reshaped groups where appropriate (e.g., creation of the Fire Logbook WG; PSC approved new chair). At FIA level, training demand supported expansion of roadshows and practical courses, with measurable uptake particularly around the BS 5839-1 update.
Fire Risk Assessment Council
The Fire Risk Assessment (FRA) Council continues to represent FIA member companies delivering fire risk assessment services, engaging with government, regulators, and industry stakeholders to ensure high standards of competence, guidance, and practice. In 2025, the Council has been particularly active in publishing myth-busting materials, updating service scope, and commenting on critical British Standards.
MythBusters 2025
This year, the FRA Council has published several new myth-busting clarifications to tackle persistent misunderstandings within the industry:
• Myth 27: The “findings” of a fire risk assessment are the things that are wrong and need correcting.
• Myth 28: Fire safety legislation in the UK is correctly referred to as the RRO.
• Myth 29: If a fire door is not certified to FD30S or FD60S it is acceptable as a fire door.
These publications aim to promote greater clarity and consistency across the sector, ensuring both assessors and duty holders apply legislation correctly.
Fire Risk Assessment Council
Scope of Services
The FRA Council has updated the Scope of Services Document for Fire Risk Assessors. This update clarifies the expected range of services, professional boundaries, and competencies required, aligning with the broader push toward demonstrable competence under the Building Safety Act.
Contributions to Standards
The Council has actively contributed to consultations and discussions on a number of important British Standards, including:
• BS 9792 – Fire risk assessment: Housing – Code of practice.
• BS 9991 – Fire safety in the design, management and use of residential buildings.
• BS 5839-1 – Fire detection and fire alarm systems for buildings.
• PAS 9980 – Fire risk appraisal and assessment of external wall construction.
• BS 8674 – Framework for competence of individual fire risk assessors. Code of practice.
These inputs ensure that industry expertise is embedded in the development and revision of standards critical to risk assessment practice.
Fire Engineering Council
The Fire Engineering Council has continued to play a leading role in shaping the future of fire engineering practice, particularly around building safety legislation, facades, and the new regulatory processes.
Collaboration with IFE
In 2025, the Council has worked closely with the Institution of Fire Engineers (IFE) to establish a Joint Special Interest Group focusing on facades and external walls. This group provides technical guidance, supports practitioners, and helps address ongoing challenges in managing fire risks associated with cladding and external wall systems.
Engagement on Building Safety Regulation
The Council has also been at the forefront of industry engagement with the Building Safety Regulator (BSR). This included hosting a webinar on the Gateway Process, covering the three gateways:
1. Planning (Gateway 1) – Land use planning and fire safety matters.
2. Design & Building Control (Gateway 2) – Approval process for higher-risk buildings.
3. Completion (Gateway 3) – Final certification requirements.
The webinar attracted wide industry participation and provided much-needed clarity on how these processes are being implemented in practice.
Fire Engineering Council
Guidance and Resources
To support the wider industry, the Fire Engineering Council has published a comprehensive set of Frequently Asked Questions (FAQs) on the Gateway Process. These resources are now available on the FIA website, providing accessible guidance for companies navigating the new regulatory landscape.
Conclusion
Both the Fire Risk Assessment Council and the Fire Engineering Council continue to play pivotal roles in representing FIA members, shaping standards, clarifying legislation, and providing practical resources. In 2025, their work ensures that the sector remains aligned with evolving regulation, professional competence frameworks, and industry best practice.
FRES Council
Representing FIA suppliers to the Fire and Rescue sector, we continue the involvement within the Fire and Rescue landscape and beyond in the wider fire safety environment. Liaising with a number of government departments, the NFCC and a host of other stakeholders, FRES Council were able to contribute to and influence the changes occurring in the sector.
Highlights over the last year include:
• MoU with NFCC signed
• Responding pro-actively to the evolution of the Fire and Rescue Services
• Growing liaisons with central and local government, NFCC and the Fire Service College among many others
• Participation in Emergency Services Show and other key industry events
• Focus on procurement and product innovation
• Practical assistance to Ukraine
• Progressing the PPE Working Group actively monitoring and contribution to PPE tender process
• Equipment Working Group re-activated
• Reviewing working group structure to more accurately reflect activities of FRES
• Considering the impact of PFAS restrictions on F&RS Equipment and PPE
Export Council
The FIA Export Council continues to represent over 60 FIA Exporters in its mission to grow the global placement of UK fire sector products and services. Working alongside valued partners including the Department for International Trade, Defence & Security Exports (DIT UK DSE), overseas fire trade bodies, and international exhibition organisers, the Council has advanced opportunities for FIA member companies throughout 2025.
International Engagement Highlights
Gibraltar – Fire Safety Summit 2025
In May 2025, the FIA held its first ever Fire Safety Summit in Gibraltar, hosted at the Sunborn Gibraltar Hotel. The summit brought together fire safety professionals, industry experts, and exhibitors for a day of keynote sessions, panel discussions, and networking. Keynote speakers included FIA CEO Ian Moore OBE, Chief Fire Officer of Gibraltar Colin Ramirez, and Sir Ken Knight, former UK Government Chief Fire Adviser. Themes ranged from European regulatory alignment and resilience to lessons learned from Grenfell and technological innovation. Exhibitors such as Aico, Britannia Fire, C-TEC, The Fire Door Inspectors, and Hyfire showcased the best of British fire safety products and services.
Finland – FinnSec 2025
In October 2025, FIA will host a Members’ Stand at FinnSec in Helsinki. The exhibition is one of Northern Europe’s leading security and fire sector events, attracting industry professionals from across the Nordic region. The FIA stand will act as a base for UK exporters, allowing them to showcase innovations and connect with international buyers while benefiting from a collective UK presence.
Export Council
Singapore – Fire Safety Event Asia (FSEA) 2025
In November 2025, FIA will participate in Fire Safety Event Asia, held at Marina Bay Sands Expo & Convention Centre in Singapore. Through the FIA’s UK Pavilion, members will gain a premium exhibition platform with targeted buyer engagement, pod booths, enhanced shell-scheme options, and dedicated marketing support. This presence will reinforce FIA’s commitment to building connections across Southeast Asia and supporting members in entering fast-growing regional markets.
Export Trends
The latest DSE figures confirm the continued strength of the UK fire safety sector. Within security exports, fire equipment remains second only to cyber security. Government analysis placed the value of UK fire equipment exports at £575 million, though internal FIA estimates suggest the true figure is significantly higher. These exports continue to reach across the globe, with strong distribution across Europe, the Middle East, Africa, and Asia.
Closing Summary
In 2025, the FIA Export Council strengthened its role in promoting UK fire safety exports by coordinating international events, supporting member companies, and forging strategic overseas partnerships. With new engagements in Gibraltar and planned activity in Finland and Singapore, the Council has successfully expanded the global reach of FIA members while maintaining its mission to raise standards and opportunities for the UK fire sector worldwide.
Environmental WG
Highlights over the last year include:
• Environmental Policy project completed
• Environmental Policy revised and republished
• Dedicated Environmental area of the FIA Website established
• Policy implementation steps being co-ordinated
• Reviewing and updating generic environmental guidance documents
EWS
The Building Safety Information Portal and EWS-1 Forms for Residential Buildings
The tragedy of the Grenfell Tower fire which took place now more than five years ago and which resulted in 72 deaths exposed the deficiencies of policies stretching back over decades affecting housing, local government and the Fire and Rescue Services. Cuts in public services, deregulation and other structural changes precipitated a culture in which fire policy and fire safety had fallen below the necessary standards. The Hackitt Report that followed offered a damning assessment of the fire safety regime as it was, stating that roles and responsibilities for building safety were unclear, regulations and guidance were ‘ambiguous and inconsistent’, compliance processes were ‘weak and complex’ and that the competence of people engaged in the system was ‘patchy’.
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The FIA Team
Ian Moore CEO Geeta Tekchandani PA to GM and CEO
Clive Campbell Finance Manager
Kirsty Collins Finance Executive
Michael Gregg Head of Training
Tim Wilcox Trainer
Steve Simper Trainer
Mark Stubbs Trainer
Fiona Evans Assistant Training Manager
Sarah Capon Training Co-ordinator
Louise Wells Office Assistant
Will Lloyd Head of Technical
Robert Thilthorpe Technical Manager
Neil Budd Technical Manager
Jamie Gale Technical Manager
Helen Whittington Head of Marketing
Robert Sidle Marketing Executive
Chris Tilley Head of Commercial
Emma Francioli Technical Officer Paul Sanders Facilities Assistant
