Is it Time to Renew Your Health Insurance?
Happy
HOLIDAYS AND
Best Wishes for the New Year
from your friends at Fidelis Care!
Every year, members enrolled in Medicaid Managed Care, Child Health Plus, Essential Plan, and Qualified Health Plans (Metal-Level Products) must renew their health care coverage. Before it’s time to renew, you will receive a notice by mail, email, or phone that will tell you everything you need to know about renewing your coverage. You must follow the guidelines and time frames given, or your coverage will end. If your coverage ends, you will need to reapply and you won’t be covered until your new application is processed. This could take one month or longer.
RENEW YOUR
COVERAGE
DON’T DELAY! Call 1-866-435-9521
today, visit fideliscare.org/renew, or stop by one of our convenient community offices for assistance. To find the office closest to you, visit fideliscare.org/offices. Fidelis Care is here to help you every step of the way toward keeping your health care benefits.
Has Your Address Changed? Have you moved recently or are planning to move? Make sure to update your contact information with the person or agency that helped you enroll with Fidelis Care. This could be a navigator or your local department of social services. If you enrolled through NY State of Health, please call 1-855-355-5777 or visit www.nystateofhealth.ny.gov to update your contact information.
FID EL IS
C AR E
M EMBER
NEWSL ET T ER
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healthyNOW
If you enrolled through Fidelis Care directly, you can update your contact information by clicking the “Account Profile” tab after logging into the Member Portal at members.fideliscare.org. You can also call us at 1-888-FIDELIS (1-888-343-3547).
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