the grOup’s prOfile
s u s ta i n a b i l i t y i n t h e g r O u p
c O r p O r at e g O v e r n a n c e
b u s i n e s s s u s ta i n a b i l i t y
BREAKDOWN OF NEW USERS BY AGE* 2,500 2,000 1,500 1,000 500 0
Age
Minors
18-29
30-39
40-49
50-59
>=60
N.R.
72
2,246
2,243
2,084
1,539
745
72
* Most Help Centers cannot take in minors as they are the responsibility of other social or institutional bodies at stations
Fund raising campaign
National and European projects
Over the Christmas period, the “Questa porta non è mai chiusa” (This door is always open) solidarity campaign was promoted by the Ferrovie dello Stato Italiane Group and Rome Caritas to support the renovation of and purchase of new furnishings for the “Don Luigi Di Liegro” shelter at the Rome Termini station, Italy’s largest homeless shelter managed by Rome Caritas79. The provisional total raised was €295,00080. See the Additional information section for more details.
During the year, the Group prepared a “Winter emergency plan” to reinforce the activities that the Help Centers81 and large national charitable organisations82 planned for the winter months. The Help Centers welcomed 1,260 people and distributed roughly 65,000 meals and 5,000 blankets. The project involved 600 social workers and volunteers every day, who provided assistance to approximately 6,500 people. See the Additional information section for more details.
79.For the past 28 years, the “Don Luigi Di Liegro” shelter has been providing counselling, shelter, accompanying and social re-integration services to marginalised people, offering them overnight shelter and hot meals. It was inaugurated in 1987, thanks to the joint efforts of the Rome Municipal Authority and Caritas, at the premises made available by the Ferrovie dello Stato Italiane Group at Termini station. 80.This is still a partial amount as the donations made via self-service ticket machines at stations before July 2016 have yet to be included. 81.In particular, the Rome, Reggio Calabria, Messina, Bari and Naples centres were involved. 82.Specifically: Rome Caritas, Caritas Ambrosiana, Comunità di Sant’Egidio and Associazione Centro Astalli, in setting up projects to help disadvantaged people. 112
FERROVIE DELLO STATO ITALIANE GROUP