FACILITIES AND IT
Information Technology Facilities and Maintenance OurnformationTechnology TheFacilitiesandMaintenance (T)programsupportsFDOHprogramensuresaclean,safe, Escambia$stechnologicalneeds andwell-maintainedworking environment.Stainspectbuildings andinfrastructure.TheTHelp Deskservesastheprimarycontact andstructurestodetectmalfunctions forallissuesrelatedtocomputer, andperformroutinemaintenance network,andtelecommunications atthreedierentlocations.Facilities systems,allowingTstatoprovide supportstheday-to-dayneedsof thehighestlevelofsupportand thedepartmentbyperformingozce workquicklytoresolvereported moves,minorrepairsandanyother needsthroughtheHelpDesksystem. technologyissues.operateasa sustainableintegratedpublichea systemandprovideFDOH-Escambia customerswithqualitypublichealt services.tisalivingdocumentthat FDOH-Escambia FACILITIES HELP DESK
2,000
TICKETS COMPLETED
2020 Special Projects All Sites: X HurricaneSallyRecovery
2,879
IT HELP DESK TICKETS COMPLETED
X COVD-19LogisticSupport Fairfield: X rrigationPumpReplacement X Renovated23ClinicRoomsafter CommunityHealthofNorthwest FloridaPediatricsVacated Downtown Center X rrigationPumpReplacement
20YearinReview
X ExteriorPaintingonSecond Floor
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PICTURED ABOVE: Rudy Lopez programming the street sign to promote COVID-19 services.
