PRESIDENT’S LETTER: FCCA
EXECUTIVE COMMITTEE Micky Arison FCCA CHAIRMAN CHAIRMAN CARNIVAL CORPORATION Michael Bayley PRESIDENT & CEO ROYAL CARIBBEAN INTERNATIONAL Thomas Mazloum PRESIDENT DISNEY SIGNATURE EXPERIENCES Richard E. Sasso CHAIRMAN MSC CRUISES (USA) INC. Frank J. Del Rio PRESIDENT & CEO NORWEGIAN CRUISE LINE HOLDINGS LTD.
FCCA STAFF Michele M. Paige PRESIDENT Adam Ceserano SENIOR VICE PRESIDENT Terri Cannici VICE PRESIDENT, OPERATIONS Omari Breakenridge DIRECTOR, DIGITAL STRATEGY & CREATIVE SERVICES Mario Aguirre DIRECTOR, MEMBERSHIP EVENTS & PROGRAMS
Land ahoy! Not only have over 200 cruise ships again returned to sailing, bringing economic benefits to destinations and people anxiously awaiting, but also live cruise industry events are back in action. In fact, many of you are likely reading this at Seatrade Cruise Global or our keynote event, the FCCA Cruise Conference, which was able to again commence due to the efforts and commitment of so many throughout Panama, along with the dedication and belief of all our partners throughout the Caribbean, Central and South America, and Mexico. As those at the events and reading this edition of Travel & Cruise surely see, one thing that never stopped throughout the pandemic was an unparalleled amount of collaboration and communication that was able to lead the way to cruise’s return. That has also created a silver Michele meeting with the Hon. Charles Fernandez, Minister of Tourism and Investment, lining that could overshadow the tryAntigua and Barbuda ing times, as opportunities now abound in the ‘new normal.’ We have already seen homeporting, longer stays and multi-port calls in FCCA partner destinations, along with cruise lines using the time to evaluate more ways for partnership with destinations through considering ways to increase onboard employment and purchasing from the regions. Michael Bayley, President and CEO of Royal Caribbean International, and Amy Alexy, Senior Vice President and Chief Human Resources Officer of Royal Caribbean Group, discussed their initiatives for boosting those employment opportunities, which are outlined in this edition. Beth Kelly Hatt, President of Aquila’s Center for Cruise Excellence, also shares some of the ways that communication and collaboration have led to successful cruise calls, as well as some of the lessons learned from those calls. Of course, the communication and collaboration are continuing as you read, especially if reading at Seatrade Cruise Global or the FCCA Cruise Conference in Panama – and we look forward to continuing to work with you and route the path for success.
Justin Paige DIRECTOR, CORPORATE COMMUNICATIONS & STRATEGIC MARKETING PARTNERSHIPS Bruna Milazzotto MANAGER, RESEARCH & DATA
Michele M. Paige President FCCA
Jessica Lalama EXECUTIVE ASSISTANT Vanessa Gutierrez MEMBERSHIP ADMINISTRATOR
THIRD QUARTER 2021 | TRAVEL & CRUISE 7