Table of Contents HOLLAND AMERICA GROUP (Serving Princess Cruises, Holland America Line, Seabourn Cruise Line and P & O Austrailia) . . . . . . . . . . . .53
FLORIDACARIBBEAN CRUISE ASSOCIATION
PRINCESS CRUISES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Deanna Austin, S.V.P., Commercial Planning . . . . . . . . . . . . . . . .73 Crystal Morgan, Director, Deployment Planning . . . . . . . . . . . .73
Donna Silvera-Barnett, Manager, Port Operations . . . . . . . . . . . .53
Jan Swartz, President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Mike Bush, Manager, Shore Excursions . . . . . . . . . . . . . . . . . . . .53 Malisa Dean, Sr. Port Cost Analyst . . . . . . . . . . . . . . . . . . . . . . . . .53
PULLMANTUR CRUISES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mary-Ann M. Isinger, Manager, Port Operations . . . . . . . . . . . . .53 Stein Kruse, Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . 54
REGENT SEVEN SEAS CRUISES. . . . . . . . . . . . . . . . . . . . . . . . 77
Lisa Jensen, Manager, Shore Excursions . . . . . . . . . . . . . . . . . . .54 Ellen Lynch, Sr. Director, Shore Excursions . . . . . . . . . . . . . . . . . . .54 Chris Martin, Director, Port Operations . . . . . . . . . . . . . . . . . . . . .55 Matthew T. Sams, V.P., Caribbean Relations & Private Islands (FCCA Operations Committee Vice Chairman) . . . . . . . . . . . 55 Bill Sharp, V.P, Port and Shore Operations . . . . . . . . . . . . . . . . . .55
ROYAL CARIBBEAN CRUISES LTD. (Serving Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International) . . . . . . . . . . . . . . 78 Vina A. Adams, Procurement Manager, Food & Beverage . . . . . . . .79 Christopher S. Allen, AVP, Global Deployment & Itinerary Planning 79 Tom Anderson, Director, Global Product Development . . . . . . . .79 Richard D. Fain, Chairman & CEO . . . . . . . . . . . . . . . . . . . . . . . . . .80
MSC CRUISES (USA) INC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adam M. Goldstein, President & COO . . . . . . . . . . . . . . . . . . . . . .81
James Henwood, Sr. V.P. Groups and Shoreside Operations . . . .58
Frederico Gonzalez-Denton, A.V.P., Government & Community
Hans Hesselberg, Sr. V.P. Hotel Operations . . . . . . . . . . . . . . . . . .58
Relations, Latin America & the Caribbean . . . . . . . . . . . . . . . . . . .81
Albino di Lorenzo, V.P., Cruise Operations . . . . . . . . . . . . . . . . . . .58
Roberta Jacoby, Managing Director, Global Tour Operations . . . .81
Valentina Pietropaolo, Manager, Shore Excursions . . . . . . . . . . .58
Kevin Johns, Account Manager, Product Development, Global Tour
Gianluca Suprani, Head of Global Port Development & Shore
Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Mike Jones, VP, Supply Chain Management (FCCA Purchasing
Rick Sasso, President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Committee Chairman) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
NORWEGIAN CRUISE LINE HOLDINGS LTD. (Serving Norwegian
Marc Miller, Director, Deployment & Itinerary Planning . . . . . . . 83
Paul Litvinov, Director, Food & Beverage Supply Chain . . . . . . . .82 Cruise Line, Oceania Cruises & Regent Seven Seas Cruises) . . . . . 61
Marina I. Ondarza, Director, Port Business Development & Asset
Edel Cruz, Sr. Director, Strategic Planning . . . . . . . . . . . . . . . . . . .62
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Frank J. Del Rio, President & CEO, . . . . . . . . . . . . . . . . . . . . . . . . .62
Megan Shaw, Account Manager, Global Tour Operations . . . . . . . .83
Frank Del Rio Jr., S.V.P., Port, Destination, & Onboard Revenue .62
John Tercek, V.P., Commercial and New Business Development . .83
Victor Gonzalez, E.V.P., Supply Chain & Logistics Management . .63
Juan C. Trescastro,V.P., Port Operations . . . . . . . . . . . . . . . . . . . . . . .84
David J. Herrera, S.V.P., Strategy and Business Development . . .63
Penny T. Zeilman, Account Manager, Regional Product Development,
Christine Manjencic, V.P., Destination Services Operation . . . . . .64
Global Tour Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Jennifer Marmanillo, Manager, Itinerary Planning . . . . . . . . . . . .64 Steve Moeller, V.P., Commercial Development . . . . . . . . . . . . . . .64
ROYAL CARIBBEAN INTERNATIONAL. . . . . . . . . . . . . . . . . . 85
Colin Murphy, S.V.P., Destination and Port Operations
Michael Bayley, President & CEO . . . . . . . . . . . . . . . . . . . . . . . . . .85
(FCCA Operations Committee Vice Chairman) . . . . . . . . . . .65 Mario Parodi ~ V.P., Port & Itinerary Planning . . . . . . . . . . . . . . . .65
SEABOURN CRUISE LINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Capt. Luigi Razeto ~ S.V.P., Marine Operations . . . . . . . . . . . . . . .65 TUI CRUISES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 NORWEGIAN CRUISE LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Tine Oelmann, Director, Port Operations, Shore Excursions &
Andrew Stuart, President and COO . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Ground Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Jens Kroeger, Head of Shore Excursions . . . . . . . . . . . . . . . . . . .89
PRESTIGE CRUISE HOLDINGS, INC. . . . . . . . . . . . . . . . . . . . .67
Nancy Rauter, Shore Excursion Manager . . . . . . . . . . . . . . . . . . .89
Jason M. Montague ~ President and Chief Operating Officer . . . . .67
Marcus Puttich, Head of Port Operations . . . . . . . . . . . . . . . . . . . .89 Thomas Rucht, Port Operations Manager . . . . . . . . . . . . . . . . . . .89
P&O CRUISES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
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CRUISE INDUSTRY PROFILES