WHAT SETS US APART... ONE LOW PRICE... PLAIN AND SIMPLE...
Always!
Best price shouldn’t come from negotiation, but from integrity. Whether you’re shopping online or in the store, be confident knowing that we’ve already done research for you. It’s never made sense to us why someone who’s a worse negotiator should pay more. Most car salesman negotiate every day, so they’ve already got the advantage. We give you our best price upfront so you don’t have to work for it.
RELAXED SHOPPING EXPERIENCE & CONSULTATIVE SALES PROCESS Our sales team isn’t paid on how much we make, but rather on finding the right vehicle for you and your satisfaction. So it doesn’t matter what vehicle you choose or how much you spend. What matters to us is that you have a relaxing experience, assured that you’re making the best and wisest decision for you.
REAL CASH VALUE FOR YOUR TRADE We believe the value of the car you trade in is based on the current market value, not the vehicle you want to buy. That’s why we have an interactive trade evaluation process designed to ensure you get every penny you deserve on a trade-in vehicle. No unfair negotiation, just truthful documentation. We sell a lot of used vehicles, and we’ll purchase yours even if you don’t purchase ours!
THE RIGHT VEHICLES AT THE RIGHT TIME
OWATONNA MOTOR COMPANY PHILOSOPHY The Owatonna Motor Company Philosophy is based on five areas that we believe are critical to business success. Those areas are: 1. 2. 3. 4. 5.
Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement
Our philosophy holds that all are of equal importance. However, in any planning or decision making process, CUSTOMER ENTHUSIASM will always carry the most weight.
OUR VISION IS:
Having limitless vehicle options is the standard we set to achieve. Various levels of reconditioning are performed on each vehicle according to its need, and that information is always accessible to you! So shop with ease, knowing our best marked price is fair and transparent.
“To be so effective that we are able to be helpful to others”
FINANCIAL SERVICES FOR TODAY & YOUR FUTURE
“To be the best liked car company in Southern Minnesota”
You don’t have to worry about your credit history changing the price of the vehicle, because our financial service process was designed to generate the highest value for the customer today and in the future.
YOU CAN’T BUY THE WRONG VEHICLE FROM US Circumstances change, and sometimes we don’t like things as much as we thought we would. That’s why we have a 7-day money back guarantee on new and pre-owned as well as a 30-day exchange on most pre-owned vehicles. Which means that all you have to do is bring it back in the same condition it was in when purchased and get a full refund or money towards your exchange. We won’t ask any questions, or beg you to reconsider. 3 months, 3000 miles drive train warranty on most pre-owned vehicles.
DEPENDABLE SERVICE TO MEET YOUR SCHEDULE We know that efficiency and convenience are essential elements in providing great customer service. Our professional technicians are here to help you with full maintenance and repair services when you need them–that includes Saturday’s! We have extended service hours on nights and weekends. Get an oil change at our no-appointment-necessary Quick Lane, or experience top-notch repair at our Collision & Glass Center.
OUR GOAL IS: OUR MISSION: • Our goal is to be an industry leader to providing unmatched quality automotive products and services. • We will constantly strive to meet the changing needs of our customers. • Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. • Together we will set and continually improve sales, service, and operational standards • It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
(507) 451-7860 • 1001 HOFFMAN DRIVE · OWATONNA, MN
OWATONNAMOTORCOMPANY.COM Follow us on
w w w. s o u t h e r N m I N n SCENE. c o m
| M A RCH 2 0 2 0
5
