INNHOLD
Operant læring .......................................................................................................................................................... 249 Forsterkningsbegrepet ............................................................................................................................................ 250 Læring gjennom selvkontroll og egenmestring ........................................................................................................ 254 Læring og mestringstro ........................................................................................................................................... 255 Kognitiv læring i organisasjoner ............................................................................................................................... 256 To typer kunnskap og utvikling av ekspertise ........................................................................................................ 261 Fra nybegynner til ekspert ...................................................................................................................................... 263 Medaljens bakside................................................................................................................................................... 267 Sosial læring ............................................................................................................................................................. 267 Grunnbetingelser for observasjonslæring ............................................................................................................... 268 Mentorlæring ........................................................................................................................................................... 269 Læring i praksisfellesskap....................................................................................................................................... 270 Organisasjonslæring ................................................................................................................................................. 272 Enkelkrets og dobbelkretslæring............................................................................................................................. 273 Den adaptive læringssyklusen ................................................................................................................................ 275 Grunntrekk ved lærende organisasjoner ................................................................................................................. 276 Utnyttelse og utforsking som læringsstrategier ...................................................................................................... 277 Kunnskapsledelse..................................................................................................................................................... 279 Eksplisitt og taus kunnskap .................................................................................................................................... 280 Organisasjonslæring og kunnskapsledelse – frigjøring eller undertrykking? ........................................................ 282 Konklusjon ................................................................................................................................................................ 284
DEL IV SOSIALE PROSESSER ................................................................................................................................ 285 KAPITTEL 9 JOBBHOLDNINGER OG PSYKOSOSIALT ARBEIDSMILJØ .................................................................................. 287 Holdningsbegrepet ................................................................................................................................................... 287 Holdningers tre ansikter .......................................................................................................................................... 288 Holdninger, stereotypier og fordommer .................................................................................................................. 289 Nyere perspektiver i holdningsfaget: eksplisitte og implisitte holdninger ............................................................. 290 Jobbholdninger ......................................................................................................................................................... 291 Jobbtilfredshet.......................................................................................................................................................... 291 Innholdsteorier ......................................................................................................................................................... 292 Fasett-teori om jobbtilfredshet ................................................................................................................................ 293 Prosessteorier .......................................................................................................................................................... 293 Jobbforpliktelse ........................................................................................................................................................ 296 Variasjoner i jobbforpliktelse ................................................................................................................................... 297 Psykologisk kontrakt ............................................................................................................................................... 299 Arbeidsmiljøets betydning i organisasjoner ............................................................................................................. 299 Belastningsperspektivet på arbeidsmiljø ................................................................................................................. 300
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