Explora Impact Report 2024

2024 Impact Report 1

2

Contents 5

2024 in a Snapshot

6

Recognitions

7

About Us

8

Our Impact History

10

Timeline for Lodge Openings

12

Our Team

14

Delivering Excellence

15

Our Destinations

16

Lodges

18

Travesías

26

Expeditions

28

Conservation Reserves

30

Impact & Results

34

Conservation Initiatives

36

Environment and Sustainable Operations

44

Climate Action Report

46

Framework & Governance

47

Action Plan

48

Our Carbon Footprint

50

Socio-economic Sustainable Operations

56

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Words from our CEO

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Words from Our CEO As a B Corp, Explora is committed to delivering a triple positive impact—on People, the Planet, and, through adequate Profit. Profit remains a key indicator of any private company’s sustainability, reflecting the value created not only for shareholders but also for customers, markets, and the broader economy.

We closed 2024 with achieving our profitability target and successfully normalized debt to a healthy <2x EBIDTA. Revenue grew 14%, with future sales increasing at an even faster rate. Our customers’ strong endorsement— reflected in an average Net Promoter Score (NPS) of 88%—has been the main driver of this growth and the resulting profitability. We are deeply grateful for this trust, and for the renewed recognition as the World’s Leading Expedition Company, awarded by the World Travel Awards.

UNESCO Biosphere Reserve of Torres del Paine.

We launched a participatory process for the Conservation Management Plan of the Puritama Reserve in the Atacama Desert.

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During 2024 we began the process of recertification three years after joining the B Corp movement, which we proudly just received, showing significant progress across all measured dimensions—governance, workers, environment, community, and customers. The commitment of Explora’s nearly 800 employees remains strong: to continue delivering the distinctive service that defines us, to expand our network of In terms of People and Planet, we are destinations, and to deepen our positive celebrating multiple milestones—specifically impact on the extraordinary places we invite the creation of a Conservation Action Plan, you to explore. in partnership with The Nature Conservancy We look forward to seeing you soon.

(TNC), for 650,000 hectares within the Gonzalo Undurraga, Explora CEO In terms of expansion, we operated more small-group Expeditions to Tierra del Fuego following the success of their first year. We recently began sales of new Expeditions to the Sacred Mountains of Peru and to Iceland, marking our expansion into the Northern Hemisphere in 2025. Additionally, we are working towards the announcement of our eighth lodge, set to open in Q4 2026.

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2024 in a Snapshot

+16,500 Travelers.

73,4 Engagement Score.

Over $4MM USD in Local Spending Over 100 Local Students Exploring Over 50 Local Providers Trained 70 Hours of Outdoor Scientific Research for 60 local students in four destinations 6

Recognitions

Explora

South America's Leading Expedition Company World's Leading Expedition Company

Explora Parque Nacional Patagonia World’s Leading Lodge

Explora Torres del Paine

Top 15 World’s Best Resorts in South America, US Readers Choice Awards, 2024

Top Resorts in the Caribbean, Central and South America, UK Readers’ Choice Awards, 2024

Explora Valle Sagrado

Top 15 World’s Best Resorts in South America, UK Readers’ Choice Awards, 2024

Andrew Harper Editors’ Choice Award

Explora Parque Nacional Patagonia

Top 15 World’s Best Resorts in South America, US Readers’ Choice Awards, 2024

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Explora El Chaltén

Top resorts in the Caribbean, Central and South America, UK Readers’ Choice Awards, 2024

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About Us

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Our Impact History

1993

1998

2004

2010

2016

Explora opens its first lodge in Torres del Paine

Explora restores and opens the Puritama hotsprings in partnership with the Consejo de Pueblos Atacameños

Explora joins Los Huemules conservation project in Argentina

Explora implements the first ecological and archaeological base line study and conservation plan in Puritama

Explora publishes Reserva Natural Puritama, a book which documents the region’s ecological and archaeological value

10

2019

2020

2021

2022

2024

Explora is awarded “World’s Leading Expedition Company” for the first time

Explora implements its first carbon footprint assessment

Explora launches its new mission and statement

Explora joins the Race to Zero Campaign

Explora is a partner of The Nature Conservancy for the perpetual conservation of the Torres del Paine Conservation Reserve

Explora implements the first flora and fauna study in Torres del Paine Conservation Reserve

11

Explora receives the B Corporation certification Explora is a signatory of the Glasgow Declaration for Climate Action in Tourism

Timeline for Lodge Openings

1993

1995

1998

2007

Our lodge in Torres del Paine, Chile opens

Our lodge in Atacama, Chile opens

Puritama Conservation Reserve in Atacama, Chile opens

Our lodge in Rapa Nui, Chile opens

20

Our lodge Valley, Pe

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016

e in Sacred eru opens

2019

2021

2022

2023

Torres del Paine Conservation Reserve in Chilean Patagonia opens

Our lodge in El Chaltén, Argentina, opens

Our Travesía AtacamaUyuni offering connects Chile and Bolivia

Inaugural Expedition to Tierra del Fuego, Chile

Our lodge in Patagonia National Park, Chile opens

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Our Team

787

Total employees

We are passionate people.

We seek to fulfill the Explora promise to “Go Deeper” into nature and to connect our travelers with transformative, genuine experiences in remote locations.

460 58%

Local

Across our seven lodge operations, our headquarters, Conservation Reserves, and our Expeditions, each member of our team contributes to advances our purpose “to explore as a journey towards conservation,” and provide travelers the opportunity to connect with the remote essence of our destinations.

50

14

92 107

108 92 57

20

93

70 38

40 51

54

72

54

12 11

32 12

3

y U yu ni A ta ca m Pu a rit am a C R Ra pa Pa H ta N ea ui go d ni qu a ar N te at rs io na lP ar k El To C rr ha es lté de n lP ai To ne rr es C R de lP ai ne

Va lle ed

66

15 25

Sa cr

We explore because we enjoy it. We serve Explora’s mission with enthusiasm. We conserve with purpose those territories in which we have the privilege of working in and visiting.

146

143

Delivering Excellence Total NPS is a key metric that allows us to measure guest satisfaction and loyalty.

In 2024, Explora achieved 88%, up from 85% in 2023.

We consistently evaluate this metric to understand our guests’ experiences, identify opportunities for improvement, and strengthen our value proposition.

Based on their feedback, we analyze trends, detect areas for improvement, and implement concrete actions to enhance guest satisfaction.

This approach enables us to continuously improve our services and ensure our guests have exceptional and memorable experiences with a strong commitment to sustainability.

Total NPS

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88%

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Our Destinations Lodges

Travesías

Expeditions

Conservation Reserves

6

1

Lodges

Perú

Travesía

Explora Valle Sagrado

Bolivia

Explora Uyuni

Puritama Conservation Reserve

Explora Atacama

2

1

Expedition

Explora Rapa Nui

+16,000

Explora Parque Nacional Patagonia

Argentina

Chile

Conservation Reserves

+22,000 explorations conducted

travelers

Explora El Chaltén

Torres del Paine Conservation Reserve

Explora Torres del Paine

Mountain Lodge

* Expedition

Tierra del Fuego Expedition

Conservation Reserve

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Lodge

*

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Lodges OUR DESTINATIONS

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Valle Sagrado

discover more of the Sacred Valley. These developments, combined with our continued commitment to exceptional service, reinforce the value proposition we offer to every guest.

2,647

2,972

9,643

travelers

explorations

total occupied nights

Scan the QR code and see what makes our lodge unique

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In 2024, Explora Valle Sagrado received notable awards. The lodge earned accolades in both the US and UK editions of Conde Nast Traveler, which highlighted the quality of the lodge and destination experience. We also introduced Bed and Breakfast rates, adapting to a competitive environment and offering new options for our guests.

Additionally, we launched new explorations to enrich the lodge experience with fresh, immersive activities and enable travelers to

19

Atacama

Explora Atacama experienced a year of growth and resilience, achieving the highest number of travelers in our history. Despite challenges in the year, we focused on refining our offerings and enhancing the guest experience. We introduced new explorations to elevate outdoor adventures, allowing our guests to discover the stunning landscapes of the region in fresh, exciting ways. In a highly competitive market, we worked diligently to differentiate ourselves, particularly through

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a stronger commitment to staff training and engagement. This allowed us to improve internal functions, enhance the overall guest experience, and ensure we continue to deliver the exceptional service our travelers expect.

4,268

6,557

17,477

travelers

explorations

total occupied nights

Scan the QR code and see what makes our lodge unique

Rapa Nui

waste recycled to 10 tons. We also worked to enhance the traveler experience by hosting weekly UMU sessions, a traditional Rapa Nui preparation that deepens understanding and connection with this fascinating culture.

2,203

3,886

8,298

travelers

explorations

total occupied nights

Scan the QR code and see what makes our lodge unique

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This year, we continued our efforts to preserve and highlight the natural and cultural richness of Rapa Nui. We established two new partnerships: one to support coral reproduction and another to preserve the Rapa Nui language in collaboration with the HOŊA´A O TE MANA school. We also supported a pilot project for cetacean passive acoustic monitoring, which is expected to contribute new insights into their language and navigation. Additionally, we implemented a new clean point at our lodge, which significantly increased the amount of

21

Parque Nacional Patagonia

We were honored to be recognized at the prestigious World Travel Awards, where Explora Parque Nacional Patagonia was named “World’s Leading Lodge.” This award is a testament to the quality of service and the unique experience we offer in this remarkable destination. In 2024, we continued our commitment to sustainability and the preservation of this national park.

We focused on improvements in the camping and museum areas and installed Starlink

22

to enhance connectivity. Additionally, more than 50% of our purchases came from local suppliers to support the regional economy and reinforce our dedication to the community.

580

963

2,430

travelers

explorations

total occupied nights

Scan the QR code and see what makes our lodge unique

Torres del Paine

We incorporated local ingredients and preparations that better align with the tastes and expectations of our travelers.

These milestones, along with the ongoing popularity of our explorations and nature experiences, have further solidified our position as a unique destination to explore the majesty of Torres del Paine.

4,350

5,178

17,891

travelers

explorations

total occupied nights

Scan the QR code and see what makes our lodge unique

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In 2024, our lodge in Torres del Paine strengthened its commitment to conservation and providing an exceptional guest experience. We actively participated in the creation and launch of the Torres del Paine Biosphere Reserve’s conservation plan, a key project that enhances our collaborative work with local organizations and stakeholders.

Additionally, we made significant progress in the reforestation efforts within the national park, planting over 16,000 lenga trees to help preserve this unique ecosystem. In terms of gastronomy, we refined our culinary offering to provide a more authentic experience.

23

El Chaltén

Explora El Chaltén has become a prominent destination for nature and trekking enthusiasts. This year, the prestigious Andrew Harper’s Hideaway Report recommended us and validated the quality of our offerings. In 2024, we focused on strengthening our teams and operations to ensure an exceptional experience for our travelers. To achieve this, we implemented two key initiatives: a new hiring model aimed to provide greater stability of our guiding team and ensure a more consistent and expert team to offer the best outdoor experience for our guests.

We also introduced weekly group outings 24

where all Explora El Chaltén staff participate in one of the explorations we offer at the lodge. These initiatives aim to deepen our team’s connection to the destination, break from routine, foster stronger relationships, and increase staff loyalty. Furthermore, we continue to strengthen our partnership with Argentine chef Leo Lanussol, who has

1,330

1,540

5,059

travelers

explorations

total occupied nights

designed an innovative culinary concept to highlight the region’s local flavors and ingredients, surpass the culinary expectations of our visitors and take the lodge experience to a whole new level.

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Scan the QR code and see what makes our lodge unique

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Travesías OUR DESTINATIONS

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Travesía Atacama Uyuni

1,395

1,037

2,216

travelers

explorations

total occupied nights

Scan the QR code and discover this unique journey.

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We welcomed over 1,300 guests from around the world in 2024, nearly triple the number of travelers compared to previous years. This significant growth was largely due to our decision to operate year round, including rainy season, for the first time. By offering alternative routes and vehicles, we provided greater flexibility and more travel options.

This allowed us to cater to a broader audience and offer a more tailored and immersive experience. As a result, travelers were able to explore the Uyuni Salt Flat throughout the entire year.

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Expeditions OUR DESTINATIONS

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Tierra del Fuego

sustainable and community-driven approach to the expedition.

Looking ahead, in 2025 we’ll unveil two new expeditions to remarkable, remote destinations—one of them marking our first outside South America.

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3

1500

travelers

expeditions

km of explored trails

Scan the QR code and discover our expedition

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In 2024, our Tierra del Fuego expedition continued to impress with exceptional feedback and evaluations from our travelers, thanks to the personalized and outstanding work of our team. This year, we enhanced the experience by including employees from various Explora destinations, people who truly represent the values of our brand and stand out for their level of excellence.

Additionally, we continue to work towards contributing to the local economy by prioritizing the purchase of local food and utilizing accommodations, boats, and flights from regional partners, ensuring a

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Conservation Reserves OUR DESTINATIONS

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Puritama

75,000

7,152

20 km

visitors

hectares

of trails

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In line with our ongoing conservation efforts and species monitoring, we placed new camera traps in collaboration with our partners at AGA (Andean Cat Alliance) and Panthera. This addition not only enhances our monitoring points but also allows us to identify and catalogue area species for the first time. Furthermore, in March, we celebrated the opening of a new store available to all visitors. The store offers a selection of products, including food, beverages, and equipment aimed at enhancing the overall visitor experience.

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Torres del Paine

We had several significant milestones in 2024 that both strengthened our operation and enhanced the experience for our travelers, partners, and neighbors. We kicked off the year with the filming of a new documentary by Ann Johnson Prum, an award-winning wildlife television producer and cinematographer.

This new film will showcase the conservation efforts being made by Explora and other conservation actors. Additionally, we made two key improvements to our experience. The first was the opening of our new Guesthouse to welcome our first partners and those 32

interested in joining our community. We also launched a weather station, which not only contributes valuable data to science but also serves as an important resource for our neighbors and their winter season planning.

Lastly, we closed the year by celebrating the second anniversary of the Reserve, inviting

2,877

6,051

+14 km

visitors

hectares

of trails

travelers and the local community to participate in a volunteer program and celebrate the significant conservation milestones achieved during these first two years.

The southernmost deer in the world currently endangered.

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HUEMUL

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Impact & Results

34

We love exploring because it allows us to connect with the inner and outer beauty of our planet

Impact Model Our greatest assets are the territories we explore, each with its own unique beauty, ecosystems and culture.

This emotional connection inspires us to take action for the protection, regeneration and conservation of the world’s remaining wild places and ecosystems

Through exploration, we gain knowledge and understanding of the land, ecosystems and a renewed curiosity and interest in nature

Understanding the natural processes of landscapes and wildlife drives us to form an emotional connection to something greater than ourselves

Impact Framework & Strategy I m pa c t Re por t 2 024 35

Conservation Initiatives IMPACT AND RESULTS

We explore unique ecosystems that need active protection.

We strongly believe collaborative efforts are the best way to multiply our impact and reach our goal.

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Atacama

Parque Nacional Patagonia

El Chaltén

Launch a participatory process for defining the Conservation Management Plan for the Puritama Reserve.

We helped plant and improve restorative gardens with healing and native plants at the local hospital.

Fire prevention through online training, monitoring stations, and on-site posters.​

Partnership Photosintesis & Tierra Austral.​ Wildlife monitoring through camera traps documented Andean pumas, colocolo and Andean cat, quique (galictis cuja) and foxes.

Partnership Naturaleza Pública

Partnership Amigos del Parque Nacional Los Glaciares​

Collaboration agreement for rewilding and conservation efforts within Patagonia National Park. ​

Collaboration agreement for the protection of the native huemul deer, and other rewilding initiatives. ​

Partnership Rewilding Chile​

Partnership Rewilding Argentina​

Valle Sagrado

Rapa Nui

Community based conservation reserves supported reforestation in Cuncani and Thastayoc.

A pilot project to study cetaceans via passive acoustic monitoring is expected to contribute new information about language and navigating routes. ​

Partnership Alianza Gato Andino. ​ Torres del Paine Reforestation of endemic species in the Explora Torres del Paine Conservation Reserve and the Torres del Paine National Park ​.

Partnership CEAZA​

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Partnership CONAF

Partnership ECOAN.

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TORRES DEL PAINE

Conservation

Plan for 650,000 Hectares

For two years, we have supported the work of The Nature Conservancy Chile in the creation of a Conservation Action Plan for most of the UNESCO Biosphere Reserve of Torres del Paine. The plan was formally launched on December 5th, 2024 with the participation of local and national authorities, the private sector and the community. This high-profile conservation plan is intended to guide public and private efforts towards conservation in this huge, globally treasured landscape.

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CONSERVATION WEEK:

A Celebration for Nature During the first week of December, we invited our guests, partners, volunteers and community to celebrate nature with us. The highlight event of the week was the launch of our Conservation Plan for the UNESCO Torres del Paine Biosphere Reserve. Participants had the chance to participate in trail restoration, fence removal for wildlife recovery, attend presentations and enjoy a great lunch at our Torres del Paine reserve.

I m pa c t Re por t 2 024 39

Caring for Our Exploration Trails​ In their free time, our staff are hands-on and often volunteer to help pick up litter that might have gotten into the trails.

In Sacred Valley, staffers collected about 60kgs from August to December from several communities. In Rapa Nui they removed about 250kgs of trash over one year from coastal areas.

Destination

Collected Waste

Rapa Nui

250kg

Sacred Valley

100kg

Uyuni

150kg

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New fund for Latin American nature filmmakers An unprecedented audiovisual fund is launched for nature filmmakers from Latin America in collaboration with the Festival Internacional de Cine Santiago Wild, Ladera Sur and Fjallraven. The 8 awardees were given the opportunity to create short films depicting the incredible wonders of Nature and culture in each of the Explora destinations.

Films will be exposed in the Santiago Wild festival 2025, the most important of its kind in Latin America.

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Learn more here.

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Explore to Connect, and Connect to Protect The ability to visit, explore, and learn in natural reserves plays a crucial role in childhood education.

Children benefit greatly by playing and learning in nature, which helps stimulate their brains, bodies, and develop a curiosity about the natural world around us.

Through 2024, we invited children from schools in Atacama and Torres del Paine to visit our reserves to learn about and from nature.

The collaboration with local schools and the Symbiotica team provided a powerful alliance for this goal. Ten students were given the opportunity to learn about hydrology and become water quality monitors in Puritama. Forty-seven students learned about the Andean condor in our Torres del Paine Conservation Reserve.

An additional 150 people and students from local schools and kindergartens had the opportunity to visit Puritama.

Learn more here.

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Environment SUSTAINABLE OPERATIONS

Our daily operations at each lodge include monitoring energy and water use, waste creation, and carbon footprint. We have set goals and created action plans to reach those goals and lower our environmental impact.

44

Waste Management

Atacama (8%) and

Over 100 tons of recicled materials.

Relevant reduction in water comsumption in 2 destinations where wáter is a critical resource: Rapa Nui (60%) ​

General Waste reduction of 20% compared to 2023: 286 tons.

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Water Footprint​

45

Climate Action Report IMPACT AND RESULTS

46

Climate Action Framework Reporting Period: 2024 G OVERNANCE

B o a rd

Define our goals and general action plan Check on performance indicator

CEO

Supervise implementation​ Define on material topics Lead implementation program

VP of Sustainability

Report on performance indicators

Propose implementation strategy Design and develop collaboration agenda Internal coordination & sponsorship for implementation

Monitor performance indicators

Build internal capacity

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Chief of Environmental manager

47

Reduce our footprint to 2710 TCO2eq by 2030 (aligned with SBT)​

Our Climate Action Plan​Goals 2024 FOOTPRINT

Compensate for our historic footprint from 1993 in scopes 1-2 Reach carbon positive status as a company through regenerative efforts in our Conservation Reserves Effectively protect 200K* hectares by 2030

1.

2.

Measure

3.

4.

6.

5.

Regenerate

Reduce

Energy transition

Support (funding & training)

7.

Advocate

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Collaborate

49

TOTAL COMPANY EMISSIONS IN 2024 (TCO 2eq)

Scope 3 1052 Scope 2

Scope 2

Scope 3

Scope 1

Total 2024

6196

7.376

5.754

HC Traveler

4

22 20

20 2

1

0 20 2

20 Scope 1 50

5.571

5.420

19

In addition to this transition, we have developed a plan to neutralize our emissions with carbon-capturing nature regeneration projects within our Conservation Reserves (frequently known as “insetting”), which we will deploy in the following years, achieving our goal to make up for all our past and present emissions before 2030.

7,376

20 2

128

After five years monitoring our footprint, we expect 2024 to be the year of our peak emissions. We developed a thorough energy transition plan over the last year, with INTERANNUAL COMPANY EMISSIONS (TCO eq) 2 implementation starting in 2025. This plan will significantly allow us to transition away from fossil fuels, welcoming the energy of the sun and water.

20 23

Reducing Our Carbon Footprint

Regenerating Ecosystems Regeneration initiatives which allow us to recapture the carbon we do emit are fundamental to our plan. Capturing around 100,000 tons of CO2eq is a great challenge, but we have the capacity to achieve it.

During 2024, we planted over 16,000 lengas (nothofagus pumilio) in the Torres del Paine Conservation Reserve in addition to the 15,000 lengas planted in 2023, with more to come.

We continued our regenerative farming program on 285 hectares within the reserve, which sequesters carbon through rotational grazing.

Education plays a critical role in the long term success of our regenerative efforts, this is why we supported educational visits from local schools, communities and other associations to the Puritama and Torres del Paine conservation reserves. Around 200 people had the change to learn and enjoy the beauty of Nature in these visits. ​

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TORRES DEL PAINE

Fire Brigades We understand conservation requires an ecosystem-wide approach without regard to the invisible property lines drawn on maps. This is why we have acted to secure funding for the development and implementation of the Conservation Action Plan for the Torres del Paine UNESCO Biosphere Reserve, undertaken

by The Nature Conservancy. This funding has been critical to develop the plan as well as engage local stakeholders, both private and public, in the commitment to its success.

In Torres del Paine and El Chaltén, fire prevention also plays a critical role, since fires destroy nature and release carbon into the atmosphere.

We also need our staff trained and prepared to understand, explain and act in alignment with our climate strategy.

To achieve this, we created an online course which was completed by almost 70 explorers during 2024.

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SACRED VALLEY

Reforesting the Andes As global warming progresses, protection of water is increasingly crucial.

Communities in the high Peruvian Andes are playing their part by reforesting areas around local water sources with native queñua trees.

Through our partnership with ECOAN, Explora supported the communities of Cuncani and Thastayoc in planting over 3,000 queñuas in critical areas near water springs and glaciers.

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Other Initiatives Collaboration is at the heart of tackling climate change.

In each destination we are building alliances to educate and take firm actions towards mitigation and adaptation.

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San Pedro de Atacama Workshop In San Pedro de Atacama, we promoted the organization of the first of a series of workshops reflecting on the impacts of climate change in the area and the role tourism should play in this.

Learn more here

Cultivating My Own Garden

In Parque Nacional Patagonia, we supported the NGO Naturaleza Pública in their work linking health and nature by creating beautiful gardens with native species at the Cochrane hospital.

Learn more here

B corps for the climate

Learn more here

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Images from Victoria Vargas

During 2024 we supported Sistema B Chile in the “Empresas B por el clima” (B Corps for climate) initiative at the corporate level. Explora provided permanent council and the award for the climate action competition.

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Socio-Economic SUSTAINABLE OPERATIONS

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+4MM USD Local Sourcing

During 2024, our lodge purchases contributed over 4 million USD to local providers in our seven destinations. That is about 40% of our total purchasing across lodges.

58%

Local Hires 58% of our staff (460 people) live in the destination where they work.

+25,000 hrs

Capacity Building More than 25,000 hours of capacity building, accounting for more than 30hrs per person.

74,3 points Engagement

74,3/100 was an increase of 4,3 points from 2023 and above our goal for the year. This score put us among travel companies with the best engagement around the world.

187

We recognized 187 employees for their commitment to our core values and great performance.

350 employees were recognized for their years of service to and within Explora.

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Recognitions

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Celebrating our Champions During 2023, we launched our “Reconocemos” program to award and celebrate the best practices of our staff related to our purpose and values. In 2024, each team selected the “Espiritu Explora” champion as the best representative of our brand culture. The 8 winners were awarded with a trip to Atacama, where they enjoyed the full Explora experience plus an unforgettable celebration.

We are proud of our people and the 187 recognitions awarded during 2024 to acknowledge the great performance and commitment of our staff to our core values. We are also very happy and proud of our 350 collaborators who were recognized on their years of service within Explora, including some who have been with us more than 20 years.

Watch more here.

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CRECE

Our New online Platform for Capacity Building

During 2024 we launched a new online platform for capacity building, which is a long awaited program to provide our staff with a wide range of courses.

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Over 1,500 courses are now available, including onboarding, technical, and professional development.

Staff can freely choose from these options to enhance their skills beyond any mandatory training. In 2024, 457 employees completed at least one course, and all team members created accounts.

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Explora Instructors Nobody knows our way of exploring better than our people. That’s why we now invest in advanced training for our best guides, empowering them to lead and shape the instruction of our future guide schools.

These lead guides have a deep understanding of our product, service, travelers, and territories. They are well-prepared to take on the mission of training their fellow coworkers and inspire them by role-modeling our unique approach to deep exploration.

Our team of 23 instructors is made up of guides and former explorations team members, current exploration managers, and dedicated professionals from our headquarters who stand out in their passion for exploring remote places and sharing our culture at every step.

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“My name is Elsa Gudiño, I am from Bolivia. I have been with Explora for two years now, and I have lived in Uyuni for three years with my three children.

Before becoming a guide, I often worked as a language teacher. Teaching is a great method to continue learning, and that’s why the idea of being an instructor makes me very happy. I know it’s not a simple job because it requires a lot of responsibility and commitment.

As an Explora guide, I used to be passionate about showcasing the natural and cultural richness of my country, but now I am also interested in preserving what exists in each of the destinations.

As an instructor, I feel the commitment to help others as I would like to be helped, to apply the necessary methods to the fullest to obtain a good response from each of my colleagues.

The instructor training helped me clear up doubts I had about teaching and that not only some methodologies can be adapted, but several of them can be used in a class to reach each of the learners.

This allowed me to understand that each learner has their own learning pace and ways of expressing themselves. The way to highlight the virtues of each one and the way to show their weaknesses.”

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NOURISHING PARTNERSHIPS

Building Capacity in Our Supply Chain Agriculture is at the heart of both local identity and economy of our destinations. However, it can be a difficult business, in particular in our destinations due to extreme weather or scarce market opportunities. This is why we encourage and support capacity building, so local agricultural businesses can thrive while providing our guests with the most authentic and best flavors of the territory they explore.

Since 2021, we have partnered with CORFO, a Chilean government entity that supports business and entrepreneurs, and Aba Consulting to advise local farmers on growing their businesses at our four Chilean destinations.

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Atacama

In the third and final year of consulting and support with CORFO to improve agricultural yields and business practices for local farmers.

Direct Beneficiaries 14 families and Larache community

Rapa Nui

After three years of implementation, providers are already implementing agroecological practices to enrich the Rapa Nui soil while harvesting high quality traditional fruits and vegetables.

Direct Beneficiaries 15 families

Parque Nacional Patagonia

Torres del Paine

Diagnosis implemented during 2024, with a focus on enriching diversity and quality of products, while also ensuring a sound harvest planning in order to supply the consumption needs of the high season.

The focus was to identify agricultural producers who were able to provide the high demand of the high season of the lodge. The work now is to take local producers to high level standards of diversity, quality and quantity.

Direct Beneficiaries 15 families

Direct Beneficiaries 15 families I m pa c t Re por t 2 024 63

Exploration, Science and Education For many years, Explora has supported the work of Terevaka Foundation in organizing outdoor research programs for young students. Along with Rapa Nui, Sacred Valley and Patagonia National Park, this year we launched a pilot educational program in Atacama by inviting 15 local students to learn about science at the Puritama Conservation Reserve. It was an unforgettable experience for them and truly rewarding for us.

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Valle Sagrado

Third implementation of the educational outreach program for local students, who worked on researching on their archaeological patrimony, endemic species and water pollution.

Direct beneficiaries: 15 students ​

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Atacama

We launched the inaugural implementation of the educational outreach for local students. They built a 3D map of the Puritama gorge, mapped archaeological sites and studied pollution.

Direct beneficiaries: 15 students ​

Rapa Nui

We launched an educational outreach program for local students. They learned to do research on archaeological sites and study ecological topics.

Direct beneficiaries: 20 students

Parque Nacional Patagonia

Third implementation of the educational outreach program for local students.

They researched endemic species and urban pollution.

Direct beneficiaries: 15 students

Impact Report 2024 Content Editors Juan Marambio Magdalena Olfos Courtney Reagan Design Editor Magdalena Aboitiz Contact jmarambio@explora.com May 2025, Santiago, Chile.

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