European Spa - Platinum Resource 2024

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SPA INDUSTRY ICON 2024

Patrizia Bortolin

Founder, Glowing Flow Wellness Specialists and Spa concept manager, Preidlhof Luxury DolceVita Resort A long-standing advocate of holistic wellness, Patrizia Bortolin reflects on how caring for your team can lead to improved results for guests

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etreats are hugely important to wellness offerings today, and one to watch. Travellers aren’t just looking for holidays; they’re seeking authentic, meaningful experiences as well as innovative, effective, sustainable routes to wellbeing. A retreat should always be results-driven, forming a kind of contract between the host and the guest – the host commits to delivering results to their best endeavour and the guest vows to immerse themselves fully.

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The primary focus should always be on achieving meaningful results. Retreats should engage all aspects of one’s being in a sensory and holistic manner, and they should be enjoyable – that’s central to my philosophy.

Retreat operators must treat their guests with expert staff It’s crucial to assess each guest to ensure that participants are in the right setting for PLATINUM RESOURCE 2024


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European Spa - Platinum Resource 2024 by European Spa magazine - Issuu