INFORMATION SECURITY: SURVIVING IN A DIGITAL WORLD
WHERE IS YOUR GOLDEN GOOSE? ... 5 tips from the founder of BrainTrainer to live up your talent
FLYING A GLIDER
...an Introduction to Hacker Culture
European Students of Industrial Engineering and Management Issue 57 2019/2 | ISSN 0874-5242 | Price â&#x201A;¬0.- | www.estiem.org
Pursue your Master’s program in the Netherlands? What about the masters in Industrial Engineering at Eindhoven University of Technology? tue.nl/masterprograms/oml • tue.nl/masterprograms/im • tue.nl/masterprograms/mse
IE MSC wervingsad 210x135 mm.indd 1
OCTOBER 2019 Art.Music.Theatre Activity Week, Saint Petersburg 23-10-2019 - 28-10-2019 Academic Days: Strategic Marketing, Aveiro 27-10-2019 - 01-11-2019
NOVEMBER 2019 Europe 3D Romania, Targu Mures 03-11-2019 - 09-11-2019 Local Responsible Forum, Tampere 07-11-2019 - 12-11-2019 Vision Sustainable Society, Eindhoven 10-11-2019 - 15-11-2019 Tour of the Nordics, Gothenburg, Stocholm & Helsinki 11-11-2019 - 17-11-2019
Lean Six Sigma Training Event, Auvergne 11-11-2019 - 17-11-2019
Vision Age of Al, Karlsruhe 01-12-2019 - 06-12-2019
Businessbooster x SLUSH, Helsinki 17-11-2019 - 23-11-2019
Europe 3D France, Lyon & Grenoble 04-12-2019 - 11-12-2019
Industry Hubs Traditional Industries, Aveiro, Minho & Porto 24-11-2019 - 01-12-2019
Social Entrepreneurship Sustainable Edition, Dresden 08-12-2019 - 14-12-2019
Training New Trainers, Istambul-Bogaziçi 24-11-2019 - 01-12-2019
X-mas Eve 2.0, Moscow 09-12-2019 - 15-12-2019
Nordic Regional Coordination Meeting, Karlstad 28-11-2019 - 02-12-2019
BrainTrainer - “Speak Up! Stand Out!”, Kyiv 10-12-2019 - 16-12-2019
DECEMBER 2019 Language course: Let’s learn Russian!, Saint Petersburg 01-12-2019 - 07-12-2019
JANUARY 2020 Rocking the Alps - Skiing Activity Week XII, Montafon, Austria 11-01-2020 - 18-01-2020
Table of contents INTRODUCTION 4 Project Leader’s speech 5 President’s speech 6 Introduction to ESTIEM
FOCUS TOPIC 8 How not to be silly
11 Flying a glider, an introduction to hacker culture 12 IT-securityi in the maritime industry 14 Is your privacy worth your effort? 18 Youtube is my teacher 20 The human side of information security 22 Which cyber security lessons can we learn from the chernobyl catastrophe 24 Internet security
SCENE 26 Emotional intelligence 28 The 12 rules of data visualization 30 Why a transparent knowledge sharing culture Is crucial?
CAREER 32 Alumni interview 35 Introverted leadership 36 Leadership Summer School
INSIDE ESTIEM 39 Where is you golden goose? 40 International projects and committees 46 TIMES interview 48 How can the IEM caring movement create better opportunities for your life? 50 taking the LSS course to Africa 53 TOV - Trainers On Visit 56 30 Years of awesomeness 58 Board article 61 IEM Conference
EXPLORE 62 Europe hitchhiking trip
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 3
INTRODUCTION Project Leader Sjors van Weert
PROJECT LEADER’S SPEECH
Design Oliver Dittrich Anna Kornilovich Margarita Kozhevnikova Anne Untermann Trajko Krstić Article Acquisition Tanja Gagić Jovana Tišma Anna Kornilovich Agnieszka Remi Sonja Borota Anđela Vasojević Proofreaders Evdoxia Pantazi Sebastian Hummel Mark van Uden Annarita De Maio Lea Lemberg Dominik Rampp Oliver Dittrich With special thanks to Robin Dietrich Ana Mendes Contact leader.magazine@ estiem.org
Dear reader, Internet security is defined as a process to create rules and actions to be taken to protect against attacks over the internet. The aim of this magazine is to create and raise the awareness towards this topic in order to enable you to create and use your own insights. In front of you is the 57th issue of the ESTIEM Magazine. This issue will take you from a hitchhiking experience, to information about ESTIEM, to articles about the human side of information security. With the Focus Topic
this issue, you will find out everything interesting about internet security and how it relates to us,
thrive in a field you chose. Professors, companies,
our daily lives and our (future) jobs. Rethink for
ESTIEMers, enjoy reading!
ESTIEM Permanent Office Atlas 2.328 Groene Loper 3 5612 AE Eindhoven The Netherlands Fax: 0031-(0)40 2473871 email@example.com www.estiem.org
example the problems we had with the ESTIEM
have made to Africa, what they have done and
The contents may not always reflect the opinion of the publisher. Any reproduction or copy is permitted only with the permission of the editors.
experienced there, you will also be updated on the
Our Partners Continental Eindhoven University of Technology Chalmers University of Technology Tampere University of Technology Eurosender elium UNIT4 in business for people Tableau BEST EESTEC VWI
portal a few years ago!
Now, closing this PL Speech and concluding my mandate as ESTIEM Magazine Project Leader,
Writing about ESTIEM, we are striving for
nothing else is left for me than to trustfully pass
continuous growth and improvement of our
this amazing responsibility to my successor and to
network. The Inside ESTIEM section will give you
thank everyone who made the past year possible,
insights on topics related to ESTIEM. The Lean
especially the team members together with the
Six Sigma team will tell you about a trip they
29th and 30th board!
progress for ESTIEM’s 30th anniversary event. Last but not least, the new board will be introduced by
In high ESTIEM,
the previous one! In this edition we do not only focus on information security. You could read about trips to Africa and leadership in the other sections! Sjors van Weert Are you in doubt about travelling around Europe?
ESTIEM Magazine Project Leader
Discover the cheap possibilities that have been discovered by your fellow ESTIEMers in the “Discover Europe”- section during their European Hitchhike.
With the 57th issue of the ESTIEM Magazine, we— the Magazine team—hope to challenge you to be the best you can be, to learn, improve yourself and
4 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
Dear reader, Not so long ago, you were perhaps reading the 54th edition of the ESTIEM Magazine concerning Industry 4.0. How we evolved from that topic to Data Security is an interesting reflection and one I invite you to follow, drawing your own illations. With the perks of having a new self-optimizable system, where smart machines keep getting smarter as they have access to more data, comes the other side of the coin. The amount of connected systems and the level of data collection we have unlocked with the 4th Industrial Revolution has, in parallel, become many company’s pain point, which brings us to the topic of the 56th edition of the ESTIEM Magazine. trial Engineering and Management (IEM) field and How to use the gathered information responsibly
the interest of our students, we have increased the
and keep it safe has become progressively more
number of events focused on robotics, data analy-
difficult. It is undoubtedly a trending topic in to-
tics, artificial intelligence, 3D printing and so many
day’s decade, and perhaps the following, all over
more, perhaps neglecting the one that should have
the globe with more articles, documentaries and
been the first: the priority of putting a continuous
interviews being produced around it daily. ESTIEM
effort and focus into protecting the data from whi-
is no exception to this rule.
ch we are making these decisions of setting new directions.
In 2017, our Network was exposed and our data threatened to be stolen. This happened because,
of course, we were victims of our own unprepared
ESTIEM has learned from its mistakes.
organisational structure. The fast pace in which
What have you learned so far?
our industry is moving, requires any data driven organisation or company to have a fully integrated
It is my greatest honour to invite you to read the
preventive structure from the beginning. Failing
articles we have gathered for you and to enjoy a
this requirement might even be fateful as then the
pleasant reading after which you will have, hope-
approach and strategy to follow must go in a res-
fully, drawn your own conclusions.
ponsive and recoverable way, which we cannot be In high ESTIEM,
sure to go well. In alignment with many other entities positioned in distinct corners of the world, we too are now following the one key rule to keep in mind when it
comes to the privacy of data:
ESTIEM President “Be secure, be vigilant, be resilient.” To go back to the start, ESTIEM has adapted to the trending topics of our revolution. Within the IndusESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 5
ALL OVER EUROPE... Back in 1990, students from five different countries founded an organisation, which they named ESTIEM: European Students of Industrial Engineering and Management.
After 30 years, it has grown into an organisation
The decision-making body of ESTIEM is the Council,
bringing together over 60,000 students from 79
which meets twice a year, in autumn and in spring.
universities in 31 European countries, and it is
Each university, represented by its so-called â&#x20AC;&#x153;Local
still growing. All these universities offer courses in
Groupâ&#x20AC;?, sends two student representatives. The
IEM. Based on this structure, ESTIEM forms links
six members of the Board of ESTIEM are elected
between students, academia and companies in
during the spring Council Meeting. The Board is
order to create an Europe-wide, multi-level IEM
responsible for the management, coordination
network. ESTIEM has continuously increased the
and administration of the association.
number of its activities, thus being able to offer a great variety of events to IEM students and an
Besides taking leadership positions in the Board
opportunity to experience different cultures, take
and as Project or Committee Leaders, ESTIEM
part in international projects and become friends
members can also take up responsibilities by
with other ESTIEMers from all over Europe.
working in one of the Projects, Committees or Initiatives. With lots of teams and tasks to choose
Naturally, the backbone of ESTIEM is the European
from, there is a place for everyone.
IEM student. The students involved in ESTIEM incorporate both the skills required for modern
business and an open-minded approach towards
organisation and its activities, please visit our
other people and cultural issues.
website at www.estiem.org.
Local Groups in 26 countries make ESTIEM a large network.
events are organised by Local Groups every year.
travels are made yearly by 2,000 students.
6 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
8,000 members and a reach of 60,000 towards IEM students in Europe.
OUR MISSION Connect and support the growth and sustainability of European associations of IEM students, to foster relations and to develop their IEM students, personally and professionall
OUR VISION Be the connector of IEM Students with an IEM Europe An IEM Europe is the ecosystem of companies, universities, organisations and other entities interested in the field of IEM. We are striving for each IEM Student to have a connection not only with other students all over Europe of the same field but also to other companies and universities, to ensure each student as a voice as well as the opportunity to make a difference, and to allow each outstanding innovative idea to become reality.
OUR FOUR CORE VALUES
Striving for development
We see multiculturalism as a strength of ESTIEM. We benefit from our cultural diversity by being able to approach chances and challenges with different insights. Respect is not just something we strive for, but part of the very basis of our network
We grow together by trying hard and learning from mistakes, we are eager to go through a learning process and see accessibility and freedom as highest goals. ESTIEMers gain practical experience and important soft-skills needed in today’s world.
ESTIEM being a democratic organisation with a flat hierarchy encourages the participation of all its members. We inspire each other to partake in ESTIEM’s activities and develop new ideas.
We are not afraid of stepping out of our comfort zone. ESTIEM’s members are proactive students that always give 100%. We encourage an entrepreneurial spirit among students and other stakeholders by gathering and exchanging experiences and best practices.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 7
“HOW NOT TO BE SILLY” This article will not give you simple answers. What we will be able to give you though is a set of common thinking mistakes and what questions to ask to avoid them.
A basketball superstar Michael Jordan always
The policy pervaded over 10 years, in spite of
had the same pair of ‘lucky’ shorts undernea-
doctors’ continuous reassurances of its lack of ne-
th his NBA uniform. He believed they brought
him luck and wore them throughout his career. What is going on: Availability bias is a ten-
You are probably thinking ‘This is a funny story,
dency to rely on examples, especially recent
but I would never fall victim to such belief. I am an
ones you witnessed to make decisions. It is
educated and rational person’. What if we told you
rooted in the perception that if something
Saint Petersburg that education is not a guarantee of rationality? In
can be easily recalled it must be important.
Alumna Local Group
fact, human brains often trick us into wrong conclusions. To illustrate it, we would like you to take a test: 1.
Local Group Vienna
2. Eight out of ten patients suffering from a cold got better within the next two days after
Should you use a Vitamin C in case of a cold? 3. Most people believe that the consumption of chocolate can cause acne. Do you? See the answers at the end of the article. Why do we get many facts wrong? We are intelligent people, yet, we rely on mental shortcuts to reach a conclusion. This is a natural adaptation mechanism in the world, which is very complex and is largely outside of our control. Oftentimes, just like in the examples above, this leads us to making fast, yet, wrong conclusions. This article will not give you simple answers. What we will be able to give you though is a set of common thinking mistakes and what questions to ask to avoid them. 1. ‘I know it happened before’ A decade ago, an employee from Europe traveled to rural China and fell sick with a rare tropical disease. He recovered, but the company requested vaccination against that disease to be made
Why we make this mistake: We love hearing stories and tend to remember them well. Therefore, we incorrectly rely on anecdotal data. In fact, stories awaken our emotions, especially when they are about someone we know. Terrorist attacks are widely publicized, unlike diabetes. As a result, we start believing that crime levels are far higher than they actually are. We will avoid traveling to a country which had recent terrorist attacks but will keep eating junk food and smoking. How to avoid being silly: Always ask how frequently does this actually happen? Is this risk high enough to worry about? Also, does the party communicating this information have incentives to distort the truth? For example, a journalist might have exaggerated a story to attract more readers. Even worse, a lot of magazines will do one-sided coverage in favor of 3rd-parties paying their salaries.
compulsory for all employees traveling to China.
8 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC 2. ‘She was ill, did this treatment and got better’
product from the uninterested customers who have
It sounds very convincing, especially if you or
not received payments to advertise the company.
your loved one is desperate to find something
Think about ‘counterfactual’: could it be that the con-
that might help. Yet, before jumping to pay for
dition would improve even without the treatment?
the treatment, we have to challenge this claim. 3. ‘5 things successful people do in the morning‘. First of all, think about people who tried the treat-
Many articles are offering helpful advice on
ment and didn’t find it useful. Marketers will not invi-
the Internet. CEOs wake up at 5:45 am every
te them to share their stories, skewing the evidence
morning, pet owners are likely to live two and
you are being presented. Remember, there will alwa-
a half years longer than people without pets.
ys be examples to support either side of the story.
The message is clear: do these things and you will become successful and live longer too.
Secondly, the phenomenon of regression to the mean means that if a system is out of balance,
What is going on: Correlation is not causation (you
it is likely to return to its normal state. In other
have heard this before, havn’t you?).
words, the patient might have improved without
be another, third variable driving the relationship.
CEOs might have adopted this lifestyle only once
Existence of people who found the treatment useful doesn’t yet prove it was effective. We should look at improvement rates and compare them to people who didn’t take the treatment.
they reached their current positions: early wake ups is a result of their extremely busy schedules. In case of pet owners, it might be that people who have better lifestyles are more likely to get a pet. Why we make this mistake: The world is com-
“When facts change, I change my mind. What do you do?”
plex and uncertain, yet, our minds cannot stand not knowing what is going on. We eagerly jump to finding patterns, especially when they help us make sense of what of the world around us. This
What is going on: Marketers try to convince us to buy a product by showing examples of happy customers. In many cases, this strategy works: your illness heals itself over time.
How to avoid being silly: Question relationships between phenomena by asking: ‘What happened first? Is there a third factor to cause both
Why we make this mistake: We believe in what
of the phenomena? Is this a pure correlation?’
we want to believe. How to avoid being silly: Try to get a view of the
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 9
Googling each of these questions will produce
Humans have accumulated a wealth of scientific
contradictory information. To complicate matters
knowledge. However, we still belive in fake news
even further, there will always be social pressure
and paying to charlatans whose claims are not supported by facts. We forget that extraordinary claims require extraordinary evidence. Just as you, ESTIEMers, we believe in science. Yet, we are not proponents to rejecting anything unconventional. The science evolves and what is considered crazy in the beginning sometimes evolves
involved. You will rarely know the truth for sure. What you can do though is to collect facts from credible sources, evaluate them critically, make an informed decision and reassess it if new evidence come. As John Maynard Keynes said: “When facts change, I change my mind. What do you do?” Answers to the quiz questions: 1. Fishermen have 117 death per 100,000
into common wisdom later on. Galilei, Darwin, and
compared to policemen death rates of 12.6 per
many other progressive thinkers were mocked
100,000. Unlike fishermen deaths, deaths of
and prosecuted for their beliefs first and only la-
police officers routinely make headlines giving us
ter recognized as geniuses. Thus, we have to stay
a wrong idea of the hazards.
open to alternative explanations of common facts. The world is a complex place with more questions than answers: · Is there man-made climate change?
2. The information provided is inconclusive about effectiveness of vitamin C supplements. Without looking at a control group, improvement rates do not mean anything. People will feel better after some time whether they used Vitamin C or not.
· Can we help the environment by switching to
· Shall I vaccinate my kids?
occurrences of acne. However, teenagers who
· Can alternative medicine help my mom?
often suffer from acne do also consume a high
· Is milk good for our health?
amount of chocolate. Furthermore, it happens
· Does god exist?
that people who feel bad about themselves, are more likely to eat a lot of chocolate in order to cope with this fact.
Where to learn more: Books: •Kahnemann, D. (2013) “Thinking Fast and Slow”. •Ariely, D. (2009) “Predictably Irrational: The Hidden Forces That Shape Our Decisions”. •Cottrell, S. (2017) “Critical thinking skills: Effective analysis, argument and reflection”. Free online course (MOOC): “The Science of Everyday Thinking” on edX.org https://www.edx.org/ course/the-science-of-everyday-thinking
10 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FLYING A GLIDER, AN INTRODUCTION TO HACKER CULTURE This will be the first Council Meeting, after atten-
Hacker Culture, The Glider.
ding four of them, where I will not deliver the trai-
“hack-er” n. Informal, An intelligent, creative, and open-minded individual who enjoys problem-solving, learning, and the sharing of knowledge above all else”
ning “Know your enemies: the very basics of online personal security”. Luckily we have an entire magazine issue about it. Let’s shed some light. I have been the “Enemy” mentioned in my training. I approached Hacking when I was twelve, joining the KRT, a black hat group. I was then introduced to more useful practices, joining a group hunting down paedophiles on the web; here it was when I
This symbol is taken from the “Game of Life”, whi-
first understood that hacking had a good side, too.
ch is a cellular automaton, a model that simplifies
Also, I always liked the irony of being a kid chasing
the evolution of life, based on very simple princi-
Giuseppe Perrone Local Group Calabria
Imagine an infinitely large grid, composed of infiLater, I joined Anonymous, working during times
nite cells. Those cells can have two states, alive or
of civil war in Syria and Egypt to ensure a reliable
dead, 0 or 1. The user sets the initial state of the
connection to activists when the governments shut
cells, usually initializing some of them as alive, then
down common means of communication. Now I
the game iterates automatically and, with each ite-
act as a bystander, trying to raise awareness on
ration here’s what happens:
the subject. This time we tackle the definition of Hacking itself and the culture around it.
Any live cell with fewer than two live neighbours dies, as if by loneliness.
Hacking does not imply to do mean stuff to other’s
PCs, nor a Hacker is a bad guy with a black hoodie in a basement. Of the many definitions of Ha-
lives on to the next generation. •
cking, I like the one contained in The Jargon File - an old-style Hackers bible, maintained by Eric S. Raymond, renown as a historian of Hacker Cultu-
Any live cell with two or three live neighbours Any live cell with more than three live neighbours dies, as if by overpopulation.
Any dead cell with exactly three live neighbours becomes a live cell, as if by reproduction.
re - which states that Hacking is “an appropriate application of ingenuity” or, also, “to take something with a purpose and using it for a different one”. Hacking is to embrace your creative side, to follow your ingenuity that asks “what if I do that?”, it is a creative effort.
“This is the evolution of a Glider, which appears in step 1 and 5”
The jargon file http://www.catb.org/jargon/html/index.html
The Glider, when inserted in a Game of Life scheme, goes through transformations, then comes back to its form, all of that while moving forward.
Daniel Miessler definition of “Hacker” is the one I personally prefer:
And that is what I am wishing for you all; to be a Glider: experience change, be who you are, never settle.
It is taken from Eric S. Raymond’s one and expanded a bit. Speaking of Mr. Raymond, he also created a symbol that unites those who respect the ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 11
IT-SECURITY IN THE MARITIME INDUSTRY
Christian Glies Local Group Bremen
Our daily life is influenced by Computers and di-
In fact, the International Maritime Organization
gital systems. We can order things we don’t need
(IMO) has responded to these growing threats by
on Amazon and receive them just a few days later.
naming several counter-measures, with the most
Many of these goods are shipped by the Maritime
important one being probably the most obvious
Industry, for example from Asia or North-America.
one, as well: Raising awareness. Often the biggest
And as we all make our experiences with malware,
danger to a digital system is still sitting right in
so does the maritime industry. There were diffe-
front of it. People who open email-attachments or
rent occasions, where drug traffickers hacked port
who use USB-Sticks that they shouldn’t are often
security systems to mark Containers as “checked”
the easiest way for an attacker. Also, the IMO re-
by Customs authorities or shipping lines whose
commends naming a responsible person, who is
servers were hacked and that were unable to ope-
to identify all critical and important systems that
rate afterward and had to switch back to pen and
might affect shipping transport. This is why seve-
ral shipping companies have started to introduce the position of a Digital Security Officer. [CG1]
But how does the Maritime Industry respond to these growing threats, while keeping track of the latest innovations like digitalization, the Internet of Things and integration of operations and different systems? Even the idea of a Maritime Cloud is being discussed, actually in development already. But as we all know, no digital system can ensure 100% safety.
“Often the biggest danger to a
digital system is still sitting right in front of it. People who open
email-attachments or who use USB-Sticks that they shouldn’t are often the easiest way for an attacker.”
Also, the Maritime Industry is trying to implement a process and several activities that ensure ongoing operations in case an attacker is successful. This can include back-up systems, as well as several layers of defense. Also, Red Teaming is being used, so friendly hackers that are supposed to identify possible weak spots in the digital infrastructure in order to fix them afterward.
12 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC Also, the own infrastructure is to be watched by the own team in order to detect any possible attack. In case that all these measures prove to be ineffective a company from the Maritime Industry, no matter if it is a shipping line, port authority or any other part of the Supply Chain, is advised to identify potential measures to rebuild its own infrastructure in short time and with little struggle only. However, here again, we can see that sometimes the awareness is not really in place, yet. Often budgets for IT-Security are very low or even cut from time to time because Top-Management does not recognize the potential threat to value-creation in case of a hackers-attack. In fact, Top-Management often needs some kind of a culture change in order
Of course, this also means on the other hand that they become a more interesting target again because a hacker would be able to gain access to the data of several companies or authorities.
to be a good example of Cyber Security.
â&#x20AC;&#x153;Especially in the very traditional Maritime Industry things might take a while, but it is already now moving in the right direction.â&#x20AC;?
So as we can see, the general threat of a cyber-attack has been recognized by most in the Maritime Apart from the recommendations of the IMO, some companies choose to go a different way or to be more precise â&#x20AC;&#x201C; an additional way. Several shipping lines and carriers have decided to join forces and to start coopetition in terms of Cyber Security to develop a joint system for their security. Coopetition describes that these companies do compete against each other on the market, but they do cooperate on several terms in order to lower their own costs and to reach some economies of scale.
Industry, but not by all. The first steps have been taken, but many are yet to go. Especially in the very traditional Maritime Industry things might take a while, but it is already now moving in the right direction. One point that the Maritime Industry will benefit from is the growing interest of politics for the field of Cyber Security, as many governments are preparing measures to support the private industry in its means to ensure ongoing operations, even in case of a successful cyber-attack.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 13
IS YOUR PRIVACY WORTH YOUR EFFORT? How to balance your personal data security and the cost of maintaining your data safe.
Robin Dietrich Local Group Berlin
Barely a day goes by that we don’t hear or read
carefree behavior, a lot of others can be seen
about some new threat to our privacy. From the
covering the lenses of their laptop webcams and
paranoid genius of Orwell painting a haunting
deleting their social media accounts in response
image of a world in which not even our thoughts are
to the aforementioned incidents.
safe from scrutiny, to the Snowden files revealing that in this modern era, every bit we register on
The aim of this article is neither to advise its
an electronic device is potentially being recorded,
readers to turn into hermit Luddites, sporting the
stored, and investigated ; From the bizarre
latest in tin foil hat fashion, nor to make anyone
pre-programmed and hyper-consumerist of of
feel bad about their hobbies or habits. What
Huxley’s Brave New World to Cambridge Analytica
this article hopes to accomplish, is to give you,
using the results of online quizzes filled out for
dear reader, the tools to be able to evaluate the
fun to tailor election-turning advertisements to
level of risk and the level of privacy you are most
its unwitting victims , there seem to be many
comfortable with, keeping in mind both what is
reasons to be wary of the seeming blessing that
possible and what is likely to be relevant to you.
the internet and all of the services it brings us to seem to be.
“Nevertheless, while many today are either unaware of what dangers their prolific sharing of information can pose to them, or have made peace with any of the risks inherent in their carefree behavior, a lot of others can be seen covering the lenses of their laptop webcams and deleting their social media accounts in response to the aforementioned incidents.”
The Cost of Carelessness Most people would probably agree that not taking any measures to protect your privacy is a bad idea, but it bears specifying what risks you run specifically.
Nevertheless, while many today are either unaware of what dangers their prolific sharing
of information can pose to them, or have made
Whether it be a current or potential employer,
peace with any of the risks inherent in their
your partner or your family, or just any random
14 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC stranger online, publishing certain material online
can certainly lead to a loss of reputation and trust
Companies like Google and Facebook make
in your judgement. Are you considering these
money mainly by tailoring advertisements to your
possibilities when uploading photos to Instagram?
preferences - that is also why they are perhaps the ones that have the most accurate information
Susceptibility to Fraud and Identity Theft
about you. Even if their only intention is to use it
For anyone who might be interested in doing you
to give you better ads, the fact that they have it
harm, scamming you, or defrauding you, going to
predisposes it to being stolen by agents with less
check out your social media accounts is a natural
first step. For many companies, it is still sufficient to know your date of birth and address in order to
identify as you on the phone. Are you making this
As seen in the Cambridge Analytica scandal,
information public? So called “security questions”
information about your preferences, opinions, and
about things like your mother’s maiden name are
even unintentionally revealed personality traits,
particularly vulnerable to this type of investigation.
can be used to tailor political advertisements to you, that is just as effective as commercial
Legal / Political Repercussions
advertisements. It should come as no surprise that
Depending on your country of residence, the
entities that are looking to get you to vote for them
information you share through social media could
could derive great value from this possibility.
lead to serious problems with the authorities. While it will come as no surprise that in most
countries any person could sue you for defamation
As revealed by the Snowden leaks and many
if they feel that the content you shared insulted
subsequent revelations about the scope and
them personally and that courts are free to use
nature of the surveillance apparatus of intelligence
any evidence of illegal activity against you, it is
agencies, the tools available to monitor basically all
important to note that in some countries sharing
electronic communications are vast and powerful.
details like your sexual orientation or your
In order to maintain their capabilities, some
political affiliation can already have unpleasant
political forces are even pushing for weakening or
consequences for you.
banning private encryption methods altogether .
“Who Cares About My Data?”
Family / Partners / Exes / “Admirers”
... is a question that many people might rightfully ask
Anxious and/or controlling parents, as well as
when confronted with data security questions. Many
both current and former romantic partners, can
might not have considered all possible agents in this
have a strong interest in monitoring you at “every
breath you take, every move you make”, so they may have an incentive to either openly or covertly use the information you willingly spread to the internet to achieve this goal. Even if everyone in your immediate surroundings is trusting and trustworthy, there might still be secret admirers who are more than happy that they no longer need to rely on bushes and binoculars to have an eye on you.
The Weapons of Privacy To be able to safeguard our privacy, everyone of us has a number of options at their disposal. Some of them are quite simple and easy to implement, others require a great deal of patience, effort, and restraint.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 15
FOCUS TOPIC Stay offline
account that doesn’t even need to have your real
Perhaps the most radical, but also potentially
name. This way you have a public facade to show
most effective method. If you do not upload any
potential employers and curious strangers, while
data, it’s going to be a lot harder for anyone to
you still get to use social media to most of its full
track you. Unfortunately, this doesn’t protect you
from other people uploading pictures and videos Take care of who you add
While for a public personality (or an “influencer”) Don’t
everybody to see
having the greatest amount of followers or friends is always best, it might be unwise for you to just
If you are uploading something to any
add random people that you don’t know to your
website, you should be aware that
circle of friends. Remember: anyone can create
there is always some possibility for
a profile and upload some images. find out more
it to be made public for anyone
about how to spot a fake profile at www.wikihow.
who cares to look at it. The only
sure way to avoid this is to never upload anything that you want to
Secure your accounts
In order to protect your accounts from people who might want to steal your identity, blackmail you,
Limit Social Media Use A rather simple method, that is still quite hard to pull off for a large number
or simply play tricks on you, you should take care of protecting the access to your online accounts carefully.
of people. Some ways to limit your use of social media are by.. •
Limit the number of social media services you
Check out these links to find out how to… •
use to the minimum. •
Uninstalling mobile apps from your
smartphone and only using a computer for social media. •
Use the Privacy Settings One of the most basic and simplest methods:
Secure your Account in general: support. google.com/accounts/answer/46526?hl=en
Using App- and Website blocking apps or browser add-ons like BlockSite.
Create a strong password that is easy to
Find some more tools at the aptly named: www.privacytools.io
Go for full transparency One antidote to Paranoia is also to just stop caring about what people can see about you. if you
make sure to use the privacy settings each social
don’t have any fear of repercussions in an either
media service provides to ensure that the only
personal, professional, or legal context, it might
people to see what you upload are the ones you
not be necessary for you to suffer the costs of fear.
want to see it. Use curated / fake accounts
The Cost of Fear Fearing a loss of privacy can in itself have a number
You can create a publicly viewable account that has
of negative side effects. When you are trying to
the purpose of being visible to everyone, where
protect your private space and private information
you only publish unremarkable content while
from those who might care to intrude on it, you
keeping your connections up through a hidden
are necessarily imposing restrictions on yourself.
16 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC Worse user experience
“Fearing for your privacy every step of the way can really dampen your enjoyment of many experiences.”
Adding more layers of security to your online presence is a bit like adding more locks to your door: sure, it is harder for outsiders to get in, but it also makes it harder for you to get home. The general air of mistrust that is required to properly protect your access data and keep your pool of contacts restricted also lessens your opportunities
Stress Fearing for your privacy every step of the way can really dampen your enjoyment of many experiences. Do you want to ask everyone who takes a picture of you to delete it immediately?
for positive experiences. The Aftermath of the Catastrophe This 13-minute video tells the story about a fictional hack of the google log-in mechanis . Watch it if you’re curious, otherwise, continue to the ...
you stay up at night wondering if someone will ever
embarrassing Google search you made when you were 15?
At the end of the video, the narrator makes the point that the consequences of even a full disclosure of all your private data are very likely to not affect your life very deeply in the long term; in his words: “your life doesn’t depend on a single point of failure”. Have you ever imagined what it would imply if it were to happen to you? Perhaps you might find out that the consequences are less
Social Costs With more people having a Facebook account than a simple phone number and SMS being increasingly seen as a weird relic of the past, refusing to participate in social media can have some social costs, especially in a context like
dramatic than you would first think. So while it is important to be careful with your data and critical about what use others can make of it, remember that more likely than not, your life does not depend on it.
ESTIEM, where most of the interactions generally occur online.
Hopefully, you now have some more tools at your disposal to make an informed decision.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 17
YOUTUBE IS MY TEACHER or how your browser history shapes the way you think
Anna Kornilovich Local Group
An elderly member of parliament searched on the
unscrupulous sites.). Based on this database and
Internet means to improve blood circulation in the
extra data from sites such as Twitter, Facebook,
brain. An investigator wrote a letter to a foreign
YouTube, and Google Maps researchers were able
provider about a cybercrime with the usage of
to deanonymize people, even with some of the in-
Google Translate. One judge searched for prams
formation missing. After comparing the two data
and BDSM porn.
sets, researches found out what health problems a member of the parliament has and what kind of
Saint Petersburg Everything of the named information was discove-
porn is interesting for judges.
red almost effortless. Browser extensions surveil user data in return for Look now at your browser history. This informa-
convenience. Grammar check extensions collect
tion can tell a lot about your preferences, judg-
user-entered text, including social media posts,
ments and the ways of how to influence you. But
documents, and emails. In exchange for such
have you ever thought about who can reach to
conveniences, users are bombarded with perso-
your search history, even if it was made via incog-
nalized insights, performance stats, or advertise-
ments. When such data is collected for tailored advertisements, market research, or enhanced
Two people from Germany experimented : they
browsing experiences, it may inadvertently end up
wanted to buy a database of German user visits.
in the wrong hands. Thus, the very same data that
After the creation of a website for a fake marke-
enhances personal experiences jeopardizes per-
ting company and fake accounts on LinkedIn, they
sonal, corporate, and government information.
started writing to companies that sell data. Will not go in-depth on how the process worked, however,
Grammar check extensions can easily collect and
it will show you what they have discovered.
trade the info from text. What about attachments then? When trading with extensions, companies
Researchers managed to find one of the browser
can search, view, scrape, and save publicly acces-
extensions that trade data on user visits (ironically,
sible attachments leaked by users with these
this was an extension warning the user about
18 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
extensions installed in their browsers. This inclu-
people in — like fear, doubt, and anger — are often
des document, image, and video attachments from
central features of conspiracy theories, sometimes
popular platforms such as Facebook Messenger
changing one’s political mindset. A good example
and Zendesk. This vulnerability compromises the
here is the situation in Brazil . As the system su-
possible confidential and/or sensitive nature of the
ggests more provocative videos to keep users wa-
files being transmitted.
tching, it can direct them toward extreme content they might otherwise never find. The awareness
Will you be still influenced if you delete all the ex-
about what you watch could already help with this
tensions? Sorry, but no. Even based just on public
but turning off the history of watched videos could
data, the preferences can be grasped and used
help even more.
to change one’s mind. The well-known example is Cambridge Analytica , who used the public info
The moral of the story: be careful. It is not needed
(as they claim) to change the mindsets of prospe-
to delete your profiles from every social media and
rous voters. The data was collected through an app
stop communicating via the Internet. However,
called thisisyourdigitallife. Based on likes and topi-
it is important to filter the data you place on the
cs that were brought up in comments of users and
Internet and be attentive to the information you
their friends, the company has created additional
content, placed the tailored advertisement and custom blog posts on Facebook that would change the mindset of a user and make him voting for the needed candidate
(will not go politically oriented here, just check the
info about it). The content could be created not
only by a human . The recent inventions in the AI
sphere made it possible to generate the speeches
of famous politicians based on their performance
in the UN.
And the last, Youtube. What is happening on this platform is totally up to the new Youtube engine. However, people need to be careful about what they watch. YouTube’s recommendation system is engineered to maximize watch time. The system suggests what to watch next, often playing the videos automatically. But the emotions that draw
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 19
THE HUMAN SIDE OF INFORMATION SECURITY
Sebastian Bob Hummel Local Group Eindhoven
Secure data practices may, from the offset, seem
Role of the employee
to require only complex technical skills; after all, it
Then let us consider what would be wise to spend
makes sense to protect ones and zeros with more
our money on. According to  “The conscious-
ones and zeros, right? It is easy to forget that the
ness aspect of users’ behaviour plays a vital role,
people using, sharing and protecting information
while the reasons for many information security
are not programmable, and it is exactly here whe-
breaches are related to users’ ignorance, negligen-
re the biggest challenge in information security
ce, lack of awareness,mischievousness, apathy,
lies.  refers to this as the internal security threat,
and resistance.” Already a few themes emerge:
defined as “a threat area encompassing a broad
problems will usually be caused either by an em-
range of events, incidents and attacks all connec-
ployee’s lack of interest in data security, lack of
ted by being caused not by external people who
awareness of it, or lack of goodwill towards the
have no right to be using the corporate IT facilities
company. Of these, the easiest to tackle is the lack
but by the company’s own staff, its authorised IT
of awareness. Research has shown the dramatic
effect of increasing employee awareness on their attitude towards digital security . To get an even
In the healthcare sector, for example, it has been
better effect, one must take a step further, as is
found  that “the vast majority of data breaches
shown by , who were able to show that “local
affecting individuals appear to be the result of
employee participation, collective reflection and
theft and loss, not hacking or IT incidents”, again
group processes produce changes in short-term
indicating that IT-related factors are not the only,
information security awareness and behaviour.”
and may not even be the biggest threat when it comes to your data.
So, while it is understandable that managers mi-
 Leach, J. (2003). Improving user security behaviour. Computers & Security, 22(8), 685692.
ght be weary of spending many office hours on
 Wikina, S. B. (2014). What caused the breach? An examination of use of information technology and health data breaches. Perspectives in health information management,
breaches show us that this can save significant
this seemingly trivial topic, research shows that it can yield significant effects, while statistics on data costs.  Safa, N. S., Sookhak, M., Von Solms, R., Furnell, S., Ghani, N. A., & Herawan, T. (2015). Information security conscious care behaviour formation in organizations. Computers & Security, 53, 65-78.
11(Fall). Hackers have figured this out a long time ago, employing tactics that can literally be as simple as pretending to work at a company and asking for
ting employee compliance in and understanding
 Albrechtsen, E., & Hovden, J. (2010). Improving information security awareness and behaviour through dialogue, participation and collective reflection. An intervention study.
of a company’s IT policy, including all aspects of
Computers & Security, 29(4), 432-445.
employees’ security information. This implies that significant resources have to be budgeted in crea-
the business. Role of the manager Unfortunately, companies tend to be reluctant to
This brings us to another issue in data security,
do so. As an example; in 2017, the national data
namely the level of involvement of the higher ma-
security spending in The Netherlands was about
nagement.  lists the ten deadly sins of informa-
0,1% of the GDP, whereas cybercrime caused da-
tion security, where they identified “not realising
mage worth of around 1,5% of the GDP, a signifi-
that information security is a corporate governan-
cant difference to say the least.
ce responsibility” as the number one deadly sin. According to a literature review , “information
20 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC security issues should be considered as a responsibility of management, as it has an impact on the market position of a firm”. This makes sense from a business perspective, but also from a practical point of view, since policy and compliance to it is a top-down process in any company. This has recently been well-established in the academic community, but is often not how cyber security is enforced in practice, causing many mishaps. Role of the Customer We have argued for a human side in IT security through employees and managers, but what about consumers? Akamai, a company that specialises in digital security, provides us with interesting data on how consumers respond to their data being stolen, and how they hold the faulting party accountable.
bridging the gap between IT and people is crucial,
Therefore, with proper management, the negati-
and plays a vital role in the success of a company’s
ve effects of a breach may be contained, “as long
as companies demonstrate good faith” . In this survey—shown in the figure—only seven percent
Role of the Industrial Engineer
of respondents gave a definite “no” when asked if
As industrial engineers, many might think that we
they could forgive a company that lost their perso-
are not educated to work in cyber security; we are
nal data, with almost half of respondents ndicating
not programmers. However, this does not exclude
that they can forgive said company.
us from being involved in IT security management, as a good understanding of business practices and human nature is crucial in creating a secure data environment. Information security may well be one of the best examples of where industrial engineers can be of most value to a company, especially because of the necessity for both technical and personal aspects, which is exactly where IEMers shine.
 Von Solms, B., & Von Solms, R. (2004). The 10 deadly sins of information security management. Comp=uters & Security, 23(5), 371376. While this research has its limitations (small sample size and demographic sampling errors for example), it still provides for an argument to prepare your marketing department for faults in information security, as its effects can clearly be controlled strongly.
 Soomro, Z. A., Shah, M. H., & Ahmed, J. (2016). Information security management needs more holistic approach: A literature review. International Journal of Information Management, 36(2), 215-225. https://www.akamai.com/us/en/multimedia/documents/report/akamai-research-consumer-attitudes-toward-data-privacy.pdf
When we realise that information security is related heavily with employees, managers and consumers, it becomes obvious that proper management and
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 21
WHICH CYBER SECURITY LESSONS CAN WE LEARN FROM THE CHERNOBYL CATASTROPHE?
Aleksandra Ćirković Local Group Belgrade
Schools with no students, homes without fami-
They usually get into the system through some of
lies, parks with no children to play around – this is
its weak points. There are now established protec-
Chernobyl exclusion zone. Multiple factors led to
tion protocols regarding hardware and software in
the fatal security test failure on April 26th of 1986,
nuclear facilities. If the systems are not up-to-date,
which is now known as the largest environmental
they are more exposed to all types of cyber atta-
disaster in the history of nuclear energy.
cks. All updates must be tested on remote systems and all changes must be documented and trans-
The reasons for the explosion (brought up by the
parent to the people who work on maintaining
World Nuclear Association in 2009) were poor re-
actor quality, lack of employees’ knowledge and the lack of safety culture and protocols. There are currently 31 active nuclear-power plants on Earth, each of them driven by the most modern technology. We have a far greater knowledge of reactor elements and their behaviour now and the
“Enjoy and learn on the Internet, but remember to use it responsibly, because it is not all fun and games in the end.”
best IT (Information Technology) experts are hired to manage them, and more importantly, to protect them. The stricter regulations on most of the nuclearDuring the past couple of years, there have been
-power plants that have been in place since the
multiple nuclear-power plants cyber attacks, cau-
Chernobyl explosion include a requirement that
sed mostly by some kind of a computer worm. A
networks connecting nuclear power machines
computer worm is standalone malicious software
must be separated from the business side of the
(malware) that is able to replicate itself in the me-
plant. This means that in order to prevent nuclear
mory of each computer in its path. Worms make
core manipulation by some malware, it is needed
it difficult for the network to operate and can da-
to physically separate these systems, due to digital
mage data and compromise computer security.
firewalls do not guarantee complete separation.
22 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
Even though cyber security protocols in nuclear-
Things that we can do to protect our safety are:
-power plants cannot all be listed in one paper and
1. Update and upgrade your computerâ&#x20AC;&#x2122;s ope-
are very complicated and expensive to implement,
rating system and antivirus program regularly.
it is crucial to understand their importance and to
2. Use secure browsers with security extensions.
learn from them. Malware (worms, viruses, Tro-
jans, bots, etc.) can be very dangerous in any other
ad before checking it and taking care of
industry, but can also harm us as individuals.
4. Do not send confidential information by email. None of us would like to be under attack, but
5. Sign out of any site you were previously registe-
with the growth of the IT industry and com-
puter literacy, together with the lack of ade-
number of cyber attacks grows every day.
7. Lastly, enjoy and learn on the Internet, but remember to use it responsibly, because it is not all fun and games in the end.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 23
Internet is place where all of us spend most of our
time during a day. It is hard to imagine a modern
Nemanja Popović Local Group Novi Sad
world without internet. We are all connected, pe-
Hypertext Transfer Protocol Secure is an extension
ople, smart phones, computers, TVs even lighting
of Hypertext Transfer Protocol (HTTP). It is used
in our home somehow can be connected on the
for secure communication over computer network
internet (IoT - Internet of things). It is basically a
and is widely used on the internet. The communi-
network of networks. Everything is in your palm
cation protocol is encrypted using Transport Layer
and just one click away. Knowing all that, how safe
Security (TLS). Main goal for HTTPS is authentica-
do you feel while you are on the world wide web?
tion of accessed website and protection of the privacy and integrity of exchanged data while in tran-
First of all… let’s see how the internet works…
sit. In practice, this provides reasonable assurance that one is communicating without interference
In order to function networks have clients (mobi-
by attackers. It was primarily used for payment
le phones, computers), servers (computers that
transaction on the web, e-mail and sensitive tran-
store information we seek on the internet) and
sactions in corporate information systems. It se-
transmission lines that are used to transfer data
cures accounts and keeps users communication,
(cables, fiber optics or wireless).
identity, and web browsing private.
TCP/IP Cryptography is the practice and study of techniProtocols are sets of rules that machines have to
ques for secure communication. It is about cons-
follow in order to establish communication and to
tructing and analyzing protocols that prevent third
better understand each other. Most importantly,
parties or the public from reading private messa-
protocols are Transmission Control Protocol (TCP)
ges. Modern cryptography exists at the intersec-
and Internet Protocol (IP), they are often grouped
tion of the disciplines of mathematics, computer
together as TCP/IP. These protocols specify how
science, electrical engineering, communication
data should be packetised, addressed, transmit-
science, and physics. Applications of cryptogra-
ted, routed and received.
ph=y include electronic commerce, chip-based payment cards, digital currencies, computer passwords, and military communications. It might be classified as a weapon because it has potential to be used as a tool for espionage. You can all now see that it plays a major role in digital age, especially in the field of digital rights management, copyright infringement and so on… So, if we want to communicate without anyone else knowing what we are talking about, we are going to use cryptography. Message that I am sending to you (plain text) is going to be converted by an algorithm, and then sent (as an cipher text) . You are going to receive a message (cipher text) that is going to be converted by an algorithm (key) and then displayed to you in a readable format (plain text).
24 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
FOCUS TOPIC Vulnerabilities and Attacks Vulnerabilities are weakness in design or operation and internal control. You can find common vulnerabilities at the common vulnerabilities and exposure database (CVE database). In order to discover vulnerabilities of a system, scripts and other tools are being used as automated or manually. Here are some of the most common attacks, listed bellow: •
Backdoor - is a method of bypassing security control or authentication.
Denial of Service attack (DoS) - these types of attack are going to make a machine (or a network) unusable for the user (for an example - entering wrong password to the victim’s account (enough consecutive times) in order to lock an account).
Distributed Denial of Service (DDoS) - prinfrom large number of points. Direct access attacks - most common examworms and so on. The attacker is gaining physical access to a victim’s computer and then all the data can be copied. Eavesdropping - listening a conversation, hosts. Some governments and secret service organisation might use this type of programs in order to collect valuable information.
take control over traffic light systems, intelligence tworks and so on. Internet of things, vehicles, buildings, mobile phones and other electronic devices can be attacked just to cause damage to a system and make it unusable or to gain some valuable information about users. The energy sector and control over machines in plants, power grids, telecommunication systems, etc. Protection - countermeasures There is a lot of ways of how one person can get
Phishing - it is typically used by e-mail or instant messaging services where the user is being directed to a fake website in order to give sensitive information (such as passwords, credit card details, etc). It can be classified as a form of social engineering.
etc. The infrastructure can be hacked in order to
industrial equipment can also be hacked, to take
that is happening on a network, between two
about your ID cards, passport, financial records,
agencies communication, police and hospital ne-
ple are keyloggers, covert listening devices,
Government and military computer system are commonly attacked. Attacker can gain information
ciple is the same, but this time, attack comes
Systems at risk
protected from the possible threats. You can use hardware keys such as USB dongles that are preventing unauthorized access to a computed or device’s software. Antivirus, anti-spyware, anti-malware, firewall software are specifically developed to recognize, detect, prevent and remove malware software, protect you privacy and secure
Privilege escalation - from some level of restricted access, the attacker is able to elevate their privilege of access without authorization.
your information. Finally, it is up to us to constantly learn and educate ourselves of how to behave responsibly while we are “connected”. It is estimated that 90% of security breaches involve some kind of human error..
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 25
EMOTIONAL INTELLIGENCE Successful businessmen are not always successful in family life, or an intelligent person is not always successful in career. Someone may be rich, but very stingy, while someone has the power, but does not have the wisdom. Different types of intelligence are intended to solve different problems in our life, but there is one universal type, designed to streamline our lives. Emotional intelligence (also known as emotional
Characteristics of a person with a low EQ:
quotient or EQ) is the ability to see a request for
help in someone’s anger and aggression, to see complexes and insecurity in the lust of power, in Snezhana Nashivanko LG Saint Petersburg
Inability to understand the emotions of their own as well as other people;
other words, emotional intelligence is the ability to
A tendency to insult and the lack of ability to forgive;
look at the root of a problem. Emotional Quotient
Lack of sympathy and compassion;
allows to recognize and understand what others
Focused only on themselves;
are experiencing emotionally and what the main
“deep” reason for someone’s actions is.
Lack of listening and hearing skills.
The researchers have concluded that the traditional test for measuring intelligence IQ cannot predict success in the life of a person, while emotional intelligence does it more effectively. In this way, IQ can help you enter university, but it is your Emotional Quotient that will help you manage the stress
“In fact, it is very difficult to meet a person with high emotional intelligence, because it is difficult to simultaneously perceive, use and understand emotions, as well as manage them.”
and emotions when facing your final exams. IQ and Emotional Quotient exist in tandem and
In fact, it is very difficult to meet a person with
are most effective when they round each other
high emotional intelligence, because it is difficult
out.Emotional intelligence has a great influence on
to simultaneously perceive, use and understand
all spheres of our life, ranging from career growth
emotions, as well as manage them. Usually, a per-
to family relationships. That is why a person will
son has 1-3 well-developed emotional intelligence
have more opportunities to make the right choice
components. The skills that make up emotional
if he will have a good skill of EQ.
intelligence can be learned at any time.
26 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
SCENE Some simple exercises can help you to master these skills: Be the message. People are used to separate themselves from their emotions. For example, if a husband returns home very late, a wife will meet him with irritation and reproaches. In fact, she is not angry but worried, she lacks the emotional intelligence needed to express her emotions. If she had thought about her feelings, she would have said: “I worry, when you come back so late, please do not be late anymore”.
Self-knowledge - the self-study, the process of studying your psychological and physical characteris-
Ask for criticism. People do not like criticism, because it reveals what we avoid. Listen to criticism to better understand yourself and your hidden emotions.
tics, weaknesses and strengths; •
with other people; •
Make a pause. When we find ourselves in a conflict situation, it is necessary to pause, think before saying something. Usually, people react in two ways: make excuses or show aggression. Take a deep breath, exhale, and ask yourself: “Are those emotions important?”
Social skills - the ability to successfully interact Self-control - the ability to manage your emotions to achieve the goals;
Empathy - the ability to determine the feelings of other people;
Motivation - incentives that motivate people to action.
Emotional intelligence helps a person learn to think
Emotional Quotient has several models and of the simplest is a mixed model. It consists of five characteristics explaining Emotional Quotient and helping to improve emotional intelligence.
clearly. You will not be able to prove your point of view if you are annoyed and angry, because your mind is literally “polluted” with unnecessary emotions. If you learn to manage your emotions, then you will learn to control your mind.
“To be happy, you need to constantly strive for this happiness and understand it. It does not depend on the circumstances but on itself. ” L.N. Tolstoy.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 27
THE 12 RULES OF DATA VISUALIZATION
Data visualization is part art and part science. The challenge is to get the art right without getting the science wrong, and vice versa. A data visualization first and foremost has to accurately convey the Elif Nur Akyıldırım Local Group Istanbul-ITU
data. It must not mislead or distort. If one number is twice as large as another, but in the visualization, they look to be about the same, then the visualization is wrong. At the same time, data visualization should be aesthetically pleasing. Good visual presentations tend to enhance the message of the visualization. If a figure contains jarring colors, imbalanced visual elements, or other features that distract, then the viewer will find it harder
Stijn Zanders Local Group Eindhoven
to inspect the figure and interpret it correctly.
In the Analysis Committee we are creating dashbo-
A good dashbo-
ards to show our data with a perfect view to ESTIE-
ard does not co-
Mers. But what is a Dashboard for you?
Know your audience!
You cannot use Stephen Few coined a very good definition for it:
“A dashboard is a visual display of the most important information needed to achieve one or more objectives, consolidated and arranged in a single screen so the information can be monitored at a glance.”
spaces for the infrastructure department, check your goods in stock for the logistic department, and review your employees’ vacation at the same time. It is important to make a dashboard just for one target person, group or specific goal.
Keep it simple
The foundation of good design is simplicity. Eliminate distractions such as pictures, colors, text.
It means that when you are designing a dashboard
Only have there what needs to be there. Avoid un-
you have to follow the rules. In the following part
necessary decoration, Remove pointless graphics,
of this article, you will see the rules which are men-
All art is quite useless
tioned and examples of these rules.
Show the context
Showing a number is useful but showing it in context is more informative. When you display a measure, reserve some space to show its value from the previous year, a target, or its trend to date. It is also possible to use color to indicate the context of a number.
28 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
Keep everything at a glance
Choose the right colours!
Design dashboards, not reports
People may look at a dashboard every day, whether to make a decision or to simply stay aware of a situation. A good dashboard must not require any effort by its target user and must present all the information in a single(not scrollable) screen. Space is limited, so do not waste it.
There is no harmony between the positioning of the visualisations. It is very difficult
A report is a detailed presentation of data that
to understand the
makes heavy use of tables. A good dashboard pro-
vides an overview to monitor a situation. A num-
se of this.
ber in a dashboard should not give you a solution but instead, drive you to deeper data in a separate report. Do not use a lot of tables in your dashbo-
A much better alignment
ard. Use charts that can convey information effi-
of all the elements.
Leave the noise off
Pick the right charts
Before using different chart types, colors or conventions, ask yourself if you are doing it to make the chart easier to understand or because it is fun. Using patterns is the most effective way to convey a message.
Highlighting the most relevant infor-
mation Too many times people present the right data with Know that a good dashboard contains only the in-
the wrong type of chart. Have you ever seen one
formation that is relevant to its scope. But do not
of the following?
forget, some parts of the information are more meaningful than others, so you should highlight
- A bar chart used to indicate a time series (some-
times it works, but this is more an exception than the rule).
- A radar chart when a bar chart would be more informative.
Show legends, use simple terminology and present carefully chosen chart titles. Therefore your
Do not forget:
audience can contribute that what do you want to show.
â&#x20AC;&#x153;There is no data that can be displayed in a pie chart, that cannot be displayed BETTER in some other type of chart.â&#x20AC;? - John Tukey
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 29
WHY A TRANSPARENT KNOWLEDGE SHARING CULTURE IS CRUCIAL? With the 21st century, the disruptive success of
What does transparency actually mean?
digital technologies came along. Digitalisation,
Arthur Michalczyk Local Group Kaiserslautern
Industry 4.0 and Internet of Things are currently
It basically implies that actions and processes are
changing the world as we know it. Companies and
open and understandable for everyone. Every per-
organisations are connecting people and machi-
son inside of the organisation is involved in or at
nes on a virtual base to make data and informa-
least is aware of, crucial processes and decisions.
tion instantly accessible and usable. It leads more
It strengthens the feeling of being a trusted and
and more to an interdependent world where inno-
valued part of the organisation, where the indi-
vations and events can go viral in an instant and
vidual’s opinion and input are appreciated. This
can have a big impact around the globe.
level of involvement creates a personal connection between the members and the organisation.
In his book, Team of Teams, retired General Stan-
Therefore, everyone is personally interested in the
ley McChrystal already identified the need of em-
success of the whole organisation.
bracing a knowledge-sharing culture and decen-
Involvement and knowledge sharing throughout
tralised decision-making processes to be able to compete in a strongly interdependent world. It is necessary to react as fast and as effective as possible. Otherwise, a market competitor might outpace you or the solution is already outdated. Decentralised decision-making implies that crucial choices can be made by lower-level employees. And this is the point where transparency and a knowledge sharing culture within an organisation
“Decentralised decision-making implies that crucial choices can be made by lower-level employees. And this is the point where transparency and a knowledge sharing culture within an organisation becomes crucial”
becomes crucial. It allows every member of the organisation to build a holistic knowledge funda-
the organisation also build the foundation for
ment. It is the basis to identify what is best for the
collaboration and open interaction between de-
whole organisation instead of just focusing on the
partments. It happens quite often that problems
benefits of the own department.
are appearing in different teams. Therefore, it is
30 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
not necessary to reinvent the wheel every time
In order to make it successful, especially in the
but to make people aware that a solution already
long-term, we need all of you ESTIEMers to esta-
blish habits of posting stories and communicating through elium.
Sometimes it happens that a team is getting stuck in their discussions and to move forward, there might just be a different point of view needed. Of course, in the first place, people do not feel comfortable with sharing all the information. They might be afraid of being made responsible for failures and mistakes. Therefore, here it is
â&#x20AC;&#x153;Sometimes it happens that a team is getting stuck in their discussions and to move forward, there might just be a different point of view neededâ&#x20AC;?
important for the leader to make people feel safe, to communicate that failures are a common part of the process and there is nothing bad about it.
We need your help to share our values of trans-
Sometimes it is even needed to learn from them
parency, knowledge sharing and open interaction.
to develop organisationally and personally even
You can already contribute to this by sharing your
own knowledge and progress of current projects.
As soon as everyone feels comfortable with know-
So, what is your story?
ledge sharing, it enables them to access the full organisational knowledge to solve the problem in an early state. In the end, what is more dangerous, the risk of looking bad or the risk of letting a problem evolve into an organisation-wide catastrophe? In ESTIEM we are right now in the creation of a knowledge-sharing culture. We implemented the platform elium, that enables us to share information and projects in a common workplace.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 31
ALUMNI INTERVIEW ...Torben Schumacher and Andreas Flodström about their personal ESTIEM stories. In 2007 I moved to Bühl, Germany, and built up Your name:
a team for purchasing controlling for the division
electrical drives. Analysing tons of data deeply to find out how purchasing expenditure and purcha-
Your Local Group:
sing performance—e.g. achieved savings and qua-
lity—are developing, fascinated me very much. I stayed in this functional area since then.
Year of graduation: 1998
In 2011 I became Head of Department for Purchasing Controlling for production materials of the
Your current job:
Bosch automotive divisions. In 2016 I switched to
Head of controlling purchasing services
purchasing controlling of indirect, i.e. non-production,purchasing for the Bosch group. Today, I am
Your current living place:
leading a team of 40 people located around the
globe, from Japan to Brazil. The international setting creates a spirit that reminds me very much of ESTIEM times—no need to say that it is great.
Who do you choose as the next ESTIEM Alumnus to be interviewed?
What does your average working day look like?
Sofia Ohnell Lets take last Wednesday as an example: Tell us about your career until now: In 1998 I finished my Diplom-Wirtschaftingenieur
8:00- 9:00: Work at my desk, mainly reading
in Hamburg and simultaneously my Master’s pro-
mails and preparing the meetings of the day
gramme in Gothenburg, as well as finishing my ca-
--- too little time for myself.
reer as an active ESTIEMer.
9:00-10:00: Interview with a potential new employee together with HR --- a good
I started my career at Robert Bosch as a junior management trainee in the areas of logistics, con-
10:30-11:00: Meeting with top managers
trolling and purchasing. I was located in Munich
of purchasing and controlling to show
and Stuttgart, but most memorable was a six mon-
our progress with self service controlling
th stay in Malaysia.
dashboards and to discuss next steps --- good feedback and more new tasks.
After the trainee programme, I decided to move
11:30-12:30: Meeting with the project leader
to purchasing. The first two years I was a part of a
for digitalisation to discuss our digitalisation
project to implement e-commerce tools in purcha-
strategy, new API, bots, dashboards, analytics
sing, located in Stuttgart.
tools --- lots of new ideas. •
In 2003 I made a big change and took over a job as group leader for technical purchasing and mo-
left our department --- open mutual feedback. •
ved to Tienen, Belgium. My group was responsible
strategy meeting with the ‘big boss’. •
IEM task I had so far, needing an understanding of mechanical engineering, production manage-
13:30–15:00: Regular meeting with the other heads of controlling --- alignment for our next
to select suppliers for parts of wiper systems and make them ready for serial production. The most
12:30-13:30: Lunch with an employee that just
15:00: Rushing to kindergarten --- shorter summer opening hours.
ment, cost structures and much more.
32 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
16:00 -18:00: Lego :-) ---- finally some engineering.
CAREER What was missing this day?
Tell us your most memorable ESTIEM story.
Exchange with my team about our work results
After more than 20 years in ESTIEM and ESTIEM
and about ongoing and new tasks. This can be
alumni, so many memories jump to my mind. But
Skype calls with for example Asia and America or
still it was easy to select.
physical meetings, and usually takes one to two hours a day. Then there are project meetings; sin-
My very first encounter with ESTIEM is the most
ce a couple of months I am involved in a project
for a big organisational change. Probably takes
Back in 1995, as a first year student, I was asked if
one fourth to one third of my time at work. As you
I could help with organising some parties and hos-
can see, the analysis or ‘number crunching’ itself
ting some students for an international students’
takes only little of my time. Management task, i.e.
event. I said yes and had no image of either what
leading, representing and further developing the
the event was about or about its impact on my life.
organisation, take most of the week and that results in many meetings and calls — and always to
The arrival night of the 1995 spring Council Mee-
little time at my desk.
ting was supposed to be in a hard to find bar in Hamburg. Unfortunately, German public service
What are your plans for the future?
was on strike, many trains and flights were can-
In the nearer future I would like to further develop
celled, border controls slowed down and the stre-
my current role. Putting the upcoming organisatio-
ets were full of rubbish. We were wondering how
nal change in place and pushing digitisation and
many students could make it—no mobile phones.
data analytics in our area offer a lot of opportunities. In some time I would like to take up a new role,
And then they came, first a few, then more and
for example in another area of controlling, back in
more, and finally, more than 100 dropped in.
purchasing, or maybe something completely new.
Everyone had spent many hours in delayed trains,
And definitely, I like to stay in a leadership role.
in queues at the border or hitch-hiking. But once they entered the bar, everyone seemed to have
Which impact did ESTIEM have on your career?
forgotten all the struggles, started smiling and the
ESTIEM probably impacted my career more than
room was filled with all the travel adventures and
deep friendship—best summarised as the ESTIEM spirit “Climb, climb up sunshine mountain, where the
Firstly, I learned how inspiring it can be to work
little breezes blow ... turn, turn your back on sorrows,
in an international environment, and also how
look up to the sky, … .you and I”
to handle the difficulties it sometimes has. •
Secondly, I learned a lot about leadership,
That was the moment I became an ESTIEMer,
about that enthusiastic people can produce
and always will be.
amazing results, and also that they are not •
easy to lead into one direction.
What is your advice to current ESTIEMers?
Thirdly, I learned how to work in a ‘big’
Enjoy your time as an ESTIEMer; establish
organisation, about the need for rules,
friendships across Europe, work with your friends
processes and structures, and also about the
on great projects, take responsibility for the or-
need to cut them down.
ganisation and help others to do so. Do not think much about your development, it will come on its
And last but not least, many of my ESTIEM friends
have been and are role models for me,for my careAny other comments related to this interview?
er and for my personal life.
“After more than 20 years in ESTIEM and ESTIEM alumni so many memories jump to my mind. But then it was easy to select.”
grammar wording •
Feel free to shorten slightly if needed
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 33
Your name: Andreas Flodström Your Local Group: Gothenburg Year of graduation: 2013 Your current job: CEO and Founder of Beetroot and Beetroot Academy Your current living place: Kyiv, Ukraine
like to see us teaching hundreds of thousands of people, and helping them with a successful career in the digital economy. For every person we can achieve that, there is a very significant and measurable social impact created. Which impact did ESTIEM have on your career? HUGE. I started to learn Russian after a Vision event in St Petersburg 2009, and that has pretty much defined my career since. Also, the network of fantastic people all over Europe and the ESTIEM spirit have been an inspiration in building up our own company culture at Beetroot. Tell us your most memorable ESTIEM story. There are many, one of them being our road trip with five ESTIEMers to Vilnius, Minsk, and Kyiv in
Who do you choose as the next ESTIEM Alum-
2011. We spontaneously contacted the university
nus to be interviewed?
in Minsk the days before our trip and managed to
get in there to do an ESTIEM presentation. We got a great response and LG Minsk was born.
Tell us about your career until now: As part of my Master’s Thesis at Chalmers School of Entrepreneurship, I moved to Ukraine in 2012 to start Beetroot, and two years later, Beetroot Academy, together with another Swede. It has been a very interesting journey so far. We are now a team of around 350 people, six Beetroot offices, where we help building software for companies in
“Estiem is a platform that
goes way beyond some fun travelling during student years, make sure you use it.”
20 countries. Beetroot Academy is a social enterprise; teaching programming and other skills for
What is your advice to current ESTIEMers?
the 21st century with a blended learning, practical
Estiem is a platform that goes way beyond some
approach, in sixteen locations in Ukraine. Both or-
fun travelling during student years, make sure you
ganisations are based on self management and a
use it. :)
flat structure, and with a mission of creating social impact with what we do.
Any other comments related to this interview? Thanks!
What does your average working day look like? I spend 70% of my work time talking to people, team members, clients, externals, etc. and around 50% of time travelling, mostly between our locations in Ukraine. What are your plans for the future? I plan to continue building Beetroot and Beetroot Academy in the foreseeable future. Scaling up Beetroot by helping more and more companies in solving their needs in tech competency. With Beetroot Academy, we are constantly improving our product—a Learning Management Platform and Course Material—and are planning to start an international expansion within 24 months. I would
34 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INTROVERTED LEADERSHIP A good leader is by definition someone people are
That being said, there is a reason introverts of-
willing to follow due to their knowledge, attitude or
ten aren’t given as much credit as they deserve.
position. There is, in fact, a large grey area in which
They commonly seem “distant”, “quiet” and “unab-
we let leaders identify with the style of leadership
le to take initiative”. The truth is that they don’t do
which suits them and their team the most in order
well under pressure and have their own ways of
to achieve their goals. But this also means a lot of
working through a problem which often doesn’t in-
people are willing to pursue the same style and, if
clude others. This does not mean they are unable
they are loud enough, the most popular one beco-
to work in a team but rather that they need some
mes a standard creating biases and false assump-
time alone to work at their own pace. Neverthe-
tions which could lead to outcasting a whole group
less, that did not stop Elon Musk, Jeff Bezos, or Bill
of individuals who could be just as good or even
Gates is becoming pioneers of technological innova-
better if given a chance in the right way.
tion. None of them were good subordinates but,
Milena Zoraja Local Group Belgrade
when doing what they know in their own terms, One of the most common biases is the assumption
they seem to thrive in the most miraculous way.
that introverts are incapable of being good leaders
In many work environments, the road to success is
because they simply “don’t like people”. Unlike ex-
paved with “openness”, “charisma” and “friendliness”
troverts who get their energy from social interac-
which means introverts don’t exactly fit into the
tion, introverts need time for themselves in order
picture. By creating a culture in which everyone
to process and reflect. This means they don’t actu-
is welcome to have their own way of doing things,
ally hate the company of others but rather need to
where openness means tolerance and patience, we
have more alone time with themselves.
would be giving a chance to millions of quiet souls to chase their dreams and be satisfied with them-
Now, what does introverted leadership exactly
selves just the way they are.
mean? As mentioned before, leadership is the power to make people follow your lead. Researchers have found that introverted people are better at leading proactive teams while extroverts tend to find passive teams more suitable. They are more receptive to suggestions and are able to listen more carefully than their fellow extroverts, which gives them the unique power to see and encourage good ideas and therefore make the team more motivated to be creative and bring unconventional suggestions to the table. More so, as reflecting and analytical as they are, introverts are more likely to create a de-
ESTIEM gives us an opportunity to learn about new
eper connection with their teammates which leads
things and develop the skills we already have. By
to a better understanding of each other’s needs
constantly exploring and learning, we evolve and
and creates an environment in which everyone
reshape ourselves into people who have the power
feels appreciated. Even though they aren’t good
to control their own lives and, since we are all part
at “reacting at the moment” and making ad hoc
of this European network, we have the power to
decisions, they are able to deliver high-quality
reshape it by leading with our own example. And
solutions that are well-developed if given time to
hey, who knows what could be next, but changing
the world might just be something worth considering.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 35
LEADERSHIP SUMMER SCHOOL “When being a leader is more about getting to know yourself than the expertise of leading” Why becoming a leader?
to both allow you to perform well consistently in front of your team but as well as to allow you to
According to the definition given by Mindtools.
grow in a steady pace.
com in the idea of transformational leadership, Duarte Oliveira Local Group Porto
“an effective leader is someone, a person who
Nowadays, as Industrial Engineers and Managers,
does the following:
especially in the long run, we play a fundamental role in any organisation: being the connector be-
Creates an inspiring vision of the future.
tween people and multiple teams and being the forefront of innovation. For this, it is necessary to
Motivates and inspires people to engage with
master the art of addressing your teams’ necessi-
ties and putting yourself in their shoes.
Manages delivery of the vision.
This was what Leadership Summer School made
Coaches and builds a team, so that it is more
to get to know detailed techniques on getting to
effective at achieving the vision.
know your surroundings better. Beyond that, an
by Zero Generation provided us: the environment Teresa Melo Local Group Porto
environment that allowed us to test our stron•
Leadership brings together the skills needed to
gest emotions when being leaders.
do these things.” What does the event consist of? We’ll look at each element in more detail. The event has the aim of gathering multiple diffeLeadership has become a common word in to-
rent types of people, ranging from first travellers,
day’s world and skill requirements. However, it is
over people already working in their own fields, to
one of the most difficult skills to develop to its full
Board Members of Non Governmental
potential, not only because of its executional details, but because it requires continuous control,
Organisations (NGOs). More than the complete
development and great usage of your emotions
target group it offers, the event is quite complete
36 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
itself in terms of agenda: mentoring and coaching
On the surface level, the event can be seen as a
sessions, working time in your own personal lea-
mix of Leadership basic trainings. However, if put
dership projects, reflection sessions, personality
everything together, it unfolds the best of you. “It
evaluations, hard-skills, soft-skill training sessions and leadership case studies.
Starts With Me” was the motto of the event, since every activity allowed participants to reflect on
Seen from an overall perspective, the event allows
their own natural actions and traits. Therefore, this
you to practice your overall leadership skills.
gaining of self-awareness was one of the keys for
Through intensive trainings, it gives you a toolkit
improvement towards the leaders each participant
that, in a near future, it is believed to propel fast
wants to become.
development in your soft skills to run a team. Moreover, the event forces you to work on yourself and in your utmost uncomfortable emotions and fears, through the daily usage of mentoring and
Where: Bucharest (Romania) When: 13th of July to 22nd of July 2019
coaching sessions. Furthermore, this experience makes you question how different backgrounds inside teams around you must be, that aims to
As soon as the event started, it was understood
achieve the full potential of the projects and your
that the event was not just about learning techni-
personal growth, something achieved by the bro-
cal leadership skills. Participants that already have
ad target group selected.
some leadership skills were “asked” in an implicit way to seek their own opportunities, by having a
Finally, it has provided the opportunity to express
self-introspective attitude, meaning, identifying
your own personal stories on a TEDx style and to
their emotional needs to perform better, plus,
deliver training sessions on self-improvement or
actions and behaviours taken in the present, to
Leadership theories. These two latter experiences
improve them proactively in the next days. Each
showed the importance of opening yourself perso-
session allowed you to reflect on your past expe-
nally to your audience and how making them trust
riences and, through a new framework, position
in your journey is crucial for them to understand
yourself inside them.
your traits and vision in the projects you are on together.
At the end, it is not just about having all the tools in position to be used. It is about tailoring the tools
The link between getting to know yourself and
into the leader you want to become and how you
being a good leader
want to use them inside your team. So for that you have to get to know yourself first.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 37
CAREER The impact it had in us Duarte: “At first, I thought the event would not add up that much to my leadership portfolio. Everything seemed a repetition, a normal day in the leadership topics. Day by day though, the event showed me that leadership is not the concrete tools you possess to manage and run an organisation. Instead, leadership is the full awareness you have about your own strengths and emotions and how do you propel those outside of you. At the very end, the event showed me that leadership is caring more about your own self-growth and self-control. If you do not solve and improve myself, you cannnot do that for my team.” Teresa: “The event was not only interesting from a trainer perspective but also goes to the next step of some leadership training session that I have heard before. The whole experience allowed me to look inside myself and understand how I want to improve and build my leadership way. Because, besides all the knowledge and tools I have now, I know that only when merging with my strongest values, strengths and vision, I will become the best leader I can to my team and feel proud of it at the end.”
present our leaders a value offer regarding their growth, so that the journey pays off and there is a sense of fulfillment at the end. Not forgetting also current team responsibles and team members, most probably our future leaders, by empowering them to improve their skills and growth inside our network. Concluding, ESTIEM is now going in a path where the sense of belonging and steady development of your personal traits and skills is one of the top priorities for the network. Examples of these are the creation of Individual Development Plans for Leaders in ESTIEM and the continuous monitoring of their development through focus from the Board and Human Resource Committee combined. What is the Next Step for the future? As for the future, ESTIEM is now asking itself where to move concretely in terms of improvement of the portfolio of leadership tools, analysis and events to offer to both students and actives in the network. It is clear the demand for a more focused portfolio of solutions in this area and ESTIEM should both internally and externally move to offer experiences like the ones lived in Leadership Summer School, not only to fulfill its mission, but as well as to bring a societal impact.
Leadership in ESTIEM If applied in ESTIEM, this event is the mirror ESTIEM is facing now and taking improvements from:
 https://www.mindtools.com/ pages/article/newLDR_41.htm
value the personal growth of its leaders as deep as you value the improvement of the tactical and strategic aspects of the entities. An organisation will never be good enough if not even its members see the internal growth they can have inside of it. Therefore, the focus is also to
38 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
WHERE IS YOUR “GOLDEN GOOSE”? 5 tips from the founder of BrainTrainer to live up your talent “Dream-projects never knock.” – was emphasized
ne and commitment always pay-off but target it
by Andrea Kurucz, multi-award-winning business
smart and be patient.
strategist and founder of BrainTrainer (2009), at 5. Surround yourself with supporters
the 10th anniversary of the project.
Interact with motivating people who continuously “Dream-projects sneaky slip into your life through
level up and build with you concerning to all dif-
your attitude, thoughts, skills, hobbies, vibes and
ferent life values like love, family, friends, health,
wealth, career, and wisdom.
What could this kind of innovative flow result in?
Massive applause to all of the ESTIEMers who cre-
She realized it just 5 years later after founding
ated, managed, celebrated, participated, sponso-
BrainTrainer that the process rewired her thou-
red, supported the past 10 years or the upcoming
ghts and self-confidence. It established a strong
BrainTrainers. We all could experience the saying
base to her global freelance career where she built
of “where attention goes, energy flows and result
up a dream-job, as well by traveling to coach high-
-achievers in more than 15 countries. We may all agree that ESTIEM gives you back as much as you invest in it. Expressing her gratitude, Andrea collected her 5 tips to help you to find and raise your inner “Golden Goose”. Just check them out:
Andrea Kurucz Local Group Budapest
“Dream-projects sneaky slip into your life through your attitude, thoughts, skills, hobbies, vibes and your environment.”
1. Never compromise on what you truly want
Upgrade your mindset about what you can achie-
Start dominating your goals, time and energy.
ve and manifest.
Train yourself to be strong mentally, emotionally and physically to keep your focus. Give yourself
Keep on rocking,
time and attention to find your passion because later that will just naturally going to succeed.
2. Be disciplined If you feel your strength (or a strong hobby) plus you catch a trend/demand, grab the opportunity that life gave you and focus to its daily growth. 3. Decide to become a winner “Invite your higher-self for a chat” and imagine your future-self. Visualize often how you talk, behave, what you smell, what is surrounding you, how you gesture, how strong you are and what type of things/events/people fill your days. 4. It’s your duty to be happy and successful Examine your life from a helicopter-view meanwhile keep in mind that you are the only one who is responsible to act for your happiness, success and the related self-development. Hard work, discipli-
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 39
STUDENTS INVOLVE THEMSELVES IN VARIOUS INTERNATIONAL PROJECTS AND COMMITTEES... ESTIEM is also a playground for great ideas developed by highly motivated students. If a student manages to convince ESTIEM’s Council of their idea, they can start their own International Project. COMMITEES:
concept. Support to the board was provided by creating the Event Application Dashboard which
Information Technology Committee:
allows the board to monitor the application and
This year we have merged with the IT Project, so
participation at events. Training about the 12 Rules
now we are as much fun.
of Data Visualization is taking place at Council Me-
Our mission is to ensure that ESTIEM can fully ser-
eting Famagusta to improve the data visualization
ve its members in helping them be their truest and
skills of participants. A lot of plans are ahead as we
most amazing selves by providing them a modern,
aim to further develop the feedback dashboards,
stable and easily maintainable portal as well as ge-
recruit and train new members and assist in the
neral technological support.
Event Quality Strategy.
We had a Coordination Meeting at the end of July,
where we defined the features to code, watched
While the Board is taking care of the partnerships
Amazing Horse and did some coding meanwhile.
with professional organisations, the Ambassador aims to establish and maintain the collaboration
Currently, tasks in progress are:
with student organisations similar to ESTIEM. The collaboration between the organisations is su-
1. Finishing all the event functionality on Portal 6
pported by organising joint projects e.g. joint grant
and restricting access to the event functiona-
applications, benchmarking between entities, at-
lity on Portal 5;
tending each other’s events (for instance Council
2. Cleaning the code and making our API more RESTful; 3. Moving ESTIEM’s IT from personal accounts to ESTIEM accounts;
Meetings) and providing a trainers exchange. At the moment, ESTIEM is a partner with BEST (Board of European Students of Technology), EESTEC (Electrical Engineering Students’ European Asso-
4. Actively involving Public Relations Commit-
ciation) and VWI (Verband Deutscher Wirtschaft-
tee and Corporate Relations Committee as
singenieure/German Association of IEM), while
Marketing and Design forces to drive Portal
building a partnership together with IAESTE (Inter-
6’s User Experience/User Interface (UX/UI)
national Association for the Exchange of Students
and content forward.
for Technical Experience). The partnerships are based on a Memorandum
of Understanding, containing the expectations to
Our mission is to support ESTIEM to make deci-
one another, and signed by both of the networks’
sion-making more fact-based in order to help the
Boards. Additionally, we are a member of IFISO
organisation move forward, while supporting ES-
(Informal forum for International Student Organi-
TIEMers in their professional development. We
had our Coordination Meeting in July in Berlin, where we had a great chance to gather lots of
Currently, apart from strategical events, we in-
inputs and to train new members of the commit-
vite external participants to e.g. Europe3D and
tee. The main wins were improvements on the au-
Language Programme. If you have an idea about
tomated feedback system, outcomes of which are
further events to invite external participants, or
visualized in the Net Promoter Score dashboard
about common projects, contact us at ambassa-
and new Local Group Dashboard, which is more
focus on active members curious about Local Groups. The committee is also the main player in
Corporate Relations Committee:
implementing the Event Quality strategy by deve-
The Corporate Relations Committee (CRC) is res-
loping the Activity Ranking and Event of the Year
ponsible for creating and developing academic
40 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INTRODUCTION and corporate partnerships that will contribute
The Get Active! Survey has recently been impro-
with value and support to our network. Our focus
ved, in order to make the allocation of people
is building up long-term partnerships with compa-
more accurate. Lastly, we educated the leaders for
nies and universities with a beneficial outcome not
a better understanding of all the available recruit-
only for ESTIEM, but also for the partner and for
our students. Our second focus area: Actives’ Development, As the entity suffered a lot of problems in the near
which relates to our belief that we develop ESTIEM
past, we are currently still developing. Our focus is
as an organization also by developing its individu-
mainly to recover from these problems and ensure
al members. Human Resources Committee faces
that they will not repeat themselves. With the afo-
this pilar with an analysis mindset. So far, we are
rementioned in mind, new roles and responsibili-
working on how to evaluate satisfaction and ne-
ties have been defined within the team.
eds of the responsibles and team members inside
Possibilities of new ways of handling Sales are
central entities. Besides that, we are looking for a
being explored to determine how we can make ES-
Local Group to organize the first edition of the Acti-
TIEM more attractive to our partners. This is some-
ves’ Forum, an event designed to train and exchan-
thing that involves a big presence throughout the
ge experiences between active ESTIEMers.
network and a very active interaction with both our leaders and our Local Groups.
Lastly, our third pillar: Talent, which means to
A Coordination Meeting is also going to take place
know ESTIEMers capabilities (through the Talent
after Council Meeting Famagusta with the goals of
Database) and where they are located in the ne-
gathering input on what we are doing, training fur-
twork (Accountability Matrix). A lot of plans are
ther the team and preparing for operational work.
ahead as we aim to have the first version of the
Only through an increased interaction will it be
database by the end of November. For now, we are
possible to show the potential benefits of ESTIEM
collecting the data of the current central actives of
and its different projects to potential partners.
There is still a lot to be done and this will be an important year in terms of steps to make the Cor-
Knowledge Facilitation Committee:
porate Relations Committee stable again.
The Knowledge Facilitation Committee is the
We are thankful to everyone who has come fo-
newest entity of ESTIEM. During the Knowledge
rward to help out whether it is with contacts or ide-
Management CoM in June we decided to combine
as and to the ESTIEM Alumni for showing interes-
the Knowledge Management Committee and the
ted in promoting ESTIEM within their companies.
Elium Task Group under a new, fresh name as the uprising tasks were fundamentally different from
Human Resources Committee:
the traditional Knowledge Management Commit-
The Human Resources Committee’s mission is to
tee approach. Our mission is to curate the know-
support ESTIEM and all its entities in managing,
ledge and ensure its usage by facilitating knowle-
maintaining and developing their Human Resour-
dge sharing in ESTIEM. We want to achieve this by
ces to fulfill ESTIEM’s mission by ensuring the sta-
working on tasks that fall under four main areas
bility of the network and by creating a stimulating
of responsibility. Firstly, compiling information into
environment for growth.
knowledge, secondly, organising of information
Since August, we made a full revision of the Hu-
and knowledge, thirdly, facilitation of knowledge
man Resources strategy and established who is
sharing and last but not least administration of to-
responsible for every part of its action and created
a new team. Furthermore, we defined new focus areas for the
In our young existence we worked on the goal set-
committee with a bigger sense of purpose for a
ting and the framework of this entity. The next step
better interconnectivity of our working areas.
is going to be the implementation of a new way of storing files to be compliant with the GDPR. This
Thus, the three pillars of our action are: Recruit-
increases security and control over documents,
ment, the mechanism for the sustainability of ES-
and it ensures ESTIEM’s sustainability in knowled-
TIEM. So far, we redefined the recruitment process
ge management. Furthermore, we
map by connecting all the HR tool to the process.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 41
INTRODUCTION will continue working on the development of a
tion was added; Central ESTIEM Manager, who is
knowledge sharing mindset in our network by em-
responsible for supporting committees and their
phasising actives to use Elium.
needs, and updating the Public Relations materials that we are using to maintain ESTIEM’s brand.
More operationally, in order to communicate with
Our main responsibilities are taking care of the
our stakeholders, we have Social Media Managers
Local Groups of ESTIEM and their activeness level,
that are accountable for managing Facebook, Ins-
trying to expand the ESTIEM network, and helping
tagram, and LinkedIn, and a Public Relations Mate-
student groups in their membership process.
rials Responsible who works directly with the Cen-
After restructuring the Membership Process to
tral ESTIEM Manager and is responsible for Central
show and include Guest and Observer Groups in
ESTIEM printing materials and external materials.
ESTIEM, for the last few months, the Members
Also, we have a designers pool which includes
Committee has been focusing on how to support
Graphic Designers and Video Editors. They will be
each Local Group.
working with responsibles/managers and they are
The strategy up to this point included three key as-
here to make all of these plans become a reality.
pects. Firstly, the Local Group Support System has a new leader, for which we have been discussing
Since we have started updating the ESTIEM brand
numerous possibilities and studying them further.
with new logos, fonts, colours, and templates for
Secondly, defining the concept of the Regional Co-
public relations usage, our main focus is to finalise
ordination Forum, focusing it on the needs that
updating these materials.
the Regional Coordinators have at the moment instead of having a general concept for the event.
One of our focuses is to help ESTIEMers gain more
Thirdly, concluding the study of the Regional Co-
knowledge about Public Relations, that is why we
ordinator position—deciding on how to give them
are planning on creating an online training pro-
tools or even a team to help Local Groups to the
gram which is called the “Zero to Hero Program-
fullest extent. Lastly, in November we’re organi-
me” and we have already started to gather content
sing the Local Responsible Forum in Tampere. We
for the training.
already started working with Local Group Tampere and the Local Responsible Forum Coordina-
tor. At Council Meeting Famagusta, the Members
Trainers Community (TC) is responsible for provi-
Committee Leader and Vice President of Activities
ding ESTIEM with personal development oppor-
are going to deliver a working group for improving
tunities by forming knowledge, skills and attitude
the event quality of Local Responsible Forum.
in our training sessions. Aside from providing the sessions, another responsibility is to make sure
A strategy for our approach has been developed
Trainers Community is growing and developing.
to assure we are allocating our resources in the best possible way; in regions where we could use
In the past few months several things were done
their support and mutually support new groups at
to make sure those responsibilities are being fulfil-
the correct time for our network.
led. Firstly, the trainers team and the place for the next Training New Trainers event was established.
Public Relations Committee:
The Training New Trainers Handouts and the res-
The Public Relations Committee (PRC) aims to
tructuring of the application process for non-Trai-
maintain the ESTIEM brand and to create the ne-
ning New Trainers trainers are almost finished,
cessary brand materials for this purpose, to su-
thus people who can not attend Training New Trai-
pport entities and local groups, and increase the
ners event, have a clearer selection process and
recognition of ESTIEM to our stakeholders.
actions, they should take to become a trainer.
Last year, our structure has been changed, due to the centralisation of ESTIEM’s image. Accor-
Secondly, the reports system is in the changing
ding to the change, we have strategically created
process, as many trainers found it difficult to fill
Branding Responsibles who are responsible for ensuring the coherent brand image for ESTIEM. Through last year’s experiences and feedback, our team structure has been adapted and a new posi-
42 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INTRODUCTION in their reports after a training session took place
offerings but deeply resonates with the mission of
(it is required as part of the accreditation process).
ESTIEM itself. As a case study competition, TIMES
Thirdly, Training Community is looking into the
enables students from different countries, univer-
possibility of having high-quality Remote Training
sities, and backgrounds to challenge their current
Sessions, to ensure the development of those ES-
self, aiming for personal and professional develo-
TIEM members, who can not attend the events.
pment in a challenging international environment.
Lastly, we are trying to be more collaborative with other NGOs, such as having the shared knowledge
First organized in 1994, TIMES gained rapid growth
system, trainer pools and more delivering oppor-
in attention and participation while evolving into
one of ESTIEM’s most prestigious projects. Over the last years, however, structural changes and or-
It has been productive for a couple of months, we
ganizational challenges slowed down the develop-
are looking forward to even more productive futu-
ment of the competition. As of now, many ESTIE-
re and being able to “Learn, share, grow together!”.
Mers seem to see TIMES rather as a burden, than as the opportunity it upholds. The continuing shor-
tfall of Semi-Final organizers shows that while voting to continue the tradition, many Local Groups
Career development department:
lack the commitment to contribute to TIMES organizationally. So, how can we turn the tide?
While working on resolving the Semi-Final situa-
In businessbooster, we are trying to create con-
tion in the best way possible, the TIMES team are
cepts to increase the enthusiasm towards entre-
currently taking steps to improve the organizatio-
preneurship as well as, support the ESTIEMers who
nal structure of the competition and increase the
are already interested in the topic. After Council
overall attractiveness of TIMES. Through the crea-
Meeting Tampere, the focus of the team was to
tion of Best Practice Documents and standardized
boost events, by developing h new concepts and
procedures, we seek to lower the organizational
renewing the current ones, and also to sustain the
hurdles for Local Groups, especially the small and
ones that organised that help us accomplish our
mission. Other services of businessbooster are SET and Online Course. They have suffered from
By improving the social media presence of TIMES,
lack of definition of their respective concept. We
we aim to reframe the competition’s image and
have started the process of evaluating for these
convey its Unique Selling Points to all of our stake-
services. Another possible service, the E-preneurs
holders. We want ESTIEMers, Local Groups, and
Community, aims to create a sharing and suppor-
potential corporate partners to clearly unders-
tive community of people who are interested in
tand the value TIMES provides in all of its facets.
entrepreneurship and entrepreneur topics to take
For the execution of our social media strategy, we
steps and come close on becoming reality after
are looking forward to working with Public Relation
thoroughly preparation. At the same time keeping
Committee in close cooperation!
track of our work and organising old documents
Just as Rome was not built in a day, long-lasting
were part of our tasks We, as businessbooster
strategic improvements take time. We, at this
team, believe in mutual benefits for long term suc-
point, ask You to view the current challenges not
cess: being part of Businessbooster means working
as a condemnation of TIMES, but rather as an in-
hard and being committed to your responsibilities.
centive for improvement. If You have any ideas on
As one of the most dynamic project in ESTIEM, we
how to improve the competition further or want to
offer highways to personal development, personal
contribute to the development yourself, do not he-
innovation support, and entrepreneurial spirit.
sitate to contact me at firstname.lastname@example.org! Looking forward to hearing from you!
TIMES: By providing Industrial Engineering and Management-students all around Europe the opportunity to learn, grow, and develop themselves, Tournament In Management and Engineering Skills (TIMES) does not only enhance ESTIEM’s range of
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 43
INSIDE ESTIEM Personal development department:
already came up with a new concept: soon we will be launching the Ambassador’s program in which
will be open for every ESTIEMer, so all of you will
After Council Meeting Tampere, the team had its
have a chance to be trained and mentored by our
focus on creating a team structure. This led to a
inspiring academic leaders. The Council Meeting in
division in two; Support and Quality. While the
Tampere brought an idea of a collaboration betwe-
Support Team involves everything related to our
en Summer Academy and BrainTrainer, the whole
events, from choosing Local Groups to organise,
personal development department was involved
to helping them in the process of organising.The
in creating a concept of a new event. We gathered
Quality Team, was and is still here, to ensure that
all our ideas and are now looking forward to or-
BrainTrainer improves itself projectwise and ful-
ganizing the first Summer Academy x BrainTrainer
fills its purpose contentwise. The outputs from this
event. Finally, there will be no more Summer or
team are mostly new processes, documents, and
Winter Academies. The decision of re-naming was
made and from now on you all are welcome to Le-
As the Quality Team, we aim to manage expecta-
adership Academy events.
tions for our events better so we collected some expectations from two previous events we had; or-
Intercultural development department:
ganised by Local Groups Budapest and Lyon. We would like to thank them for organising with us
and appreciate the effort they put in these events
Europe3D is an international student project whi-
to make it a success. We also worked to create a
ch gathers students from all around the world in
Content Database. This database is a collection of
a 6-7 days seminar series, where the participants
information about our previous events.
get to learn more about three distinct dimensions of a country: politics, economy and culture.
As the Support Team, we are creating guidelines for Local Groups who would like to organise a
Europe3D is a platform for intercultural and in-
BrainTrainer event. We have already reviewed the
terdisciplinary communication, thus creating the
applications and chose two Local Groups to orga-
perfect environment for understanding, debating
nise a BrainTrainer event. Two of our members
and discussing the most actual and sensitive poli-
(per event) are supporting these Local Groups in
tical, economical and cultural issues of the hosting
any way they need.
We are highly motivated to collaborate and create new event concepts for BrainTrainer, and we
Right after Council Meeting Tampere, we imme-
are currently working closely with both Summer
diately started working on the quality of economy
Academy and Trainers’ Community to achieve our
and politics sessions delivered in the events. We
goals. You can check the work that has been done
created a sub-team to work on that, come up with
and the work we will be doing on ESTIEM’s ELIUM
a concrete document, structure of those sessions
which can be implemented by the organisers of Europe3D events.
In order to give externals a better understanding
We survived Finnish coldness with help of wel-
of what Europe3D is, to help organizers to find
coming hot drinks and started working with new
sponsors easier and to be used in the events as an
powers. Rushed into preparations of Summer
introduction to Europe3D, we created a new Euro-
Academy 2019, which was held by Local Group
Moscow and led by George Begemann, who came
As the presence of Non-ESTIEMers in Europe3D
for the second time to Russia to provide ESTIE-
events is quite an important issue, we renovated
Mers with knowledge about ethical leadership. At
the external procedures, and for the first time sent
the same time, everything was changing inside of
an open call to the other Non-Governmental Or-
Summer Academy. A new edition of the Ambas-
ganisations (NGOs) by which their members can
sador’s program was launched with participants
apply for events.
of the Winter Academy 2018, the feedback we received showed what can be improved, and we
44 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM The second edition of Europe4D was successfully
awareness in the network regarding their worth.
organized by Local Group Minho. We will take
Currently, Academic Days has been organizing
action together with the Language Programme
a new topic event, Strategic Marketing, in Local
according to the feedback gathered by the partici-
Group Aveiro and we intend to have another one
pants and organizers.
later this year. Besides, we are also working on the concept of Event Reports, to be implemented in
the next event, that will not only allow the partici-
Language Programme is an entity that aims to of-
pants to have a handout of what they learned du-
fer ESTIEMers several different ways to learn lan-
ring the event but to also make it possible to share
guages. Since Council Meeting Tampere, the main
that knowledge with the entire network.
focus has been on increasing the awareness of our offerings with the implementation of the conti-
Lean Six Sigma
nuous language learning strategy.
After Council Meeting Tampere we have had 3
For that purpose, we have updated the documents
events; the first edition of ESTIEM Alumni Lean
and requirements of organising a Language Cour-
Six Sigma Green Belt Course in Warsaw and two
se Event. After those changes, we have scheduled
international training events in Kaiserslautern and
the Russian Language Course Event which will be
Moscow. Also, several local courses have happe-
organised by Local Group Saint Petersburg in De-
ned and some will happen before Council Meeting
cember. In addition to that, we have developed a
Famagusta. During and following the Alumni Cour-
new approach strategy for Language Sessions. All
se a team of senior instructors, many of them Bla-
the templates and tools have been renewed.
ck Belts, started working on both incremental and
The second edition of Europe4D was organised
radical improvements to the course in Finland.
successfully by Local Group Minho. After gathering
An important advancement regarding the Intellec-
feedback from the organisers and the participants,
tual Property of the course was that we got formal
we have created a guideline for the language di-
stipulations from Gregory H. Watson: all of the ma-
mension in order to provide better assistance for
terial should be published on an openly accessible
upcoming editions. We will be working on further
Youtube channel. The work on how to do this and
developing f the concept together with the Euro-
with which licenses the material will be published
has started and is estimated to finish by the end
Lastly, Language Programme is planning to re-ini-
tiate the Language Buddy System to offer ESTIE-
We are continuing our collaboration with Infor-
Mers an interactive way of learning a language.
mation Technology Committee and Continental
and have also started a new partnership with Akzo Nobel. The team has gone through the biggest ge-
Academic development department:
neration change in the history of the project with several positions changing at the same time.
Academic Days: The goal of Academic Days is to share the knowled-
ge from the universities that a ESTIEM Local Group
After a year and a half since the new Vision concept
exists, with the network. It supports the personal
was introduced the remarkable changes have alre-
and professional development of students across
ady happened. In contrast to the past years, three
Europe willing to complete their curriculum. In
Vision events are scheduled for autumn 2019, all
order to achieve this, each Academic Days event
with the topics from different fields: “Food: Produc-
provides participants deep insights into a specific
tion & Logistics” in Calabria, “Sustainable Society”
topic in which the organising Local Group’s univer-
in Eindhoven and “Age of AI” in Karlsruhe. During
sity has a high expertise.
the last 6 months, the first base for the Vision community was installed via both experienced
Since Council Meeting Tampere, we have been re-
sharing chats between organizers from different
-evaluating the full concept of the Academic Days
LGs and creation of the sustainable Vision team.
events, in order to provide a better service to the
More events have already been planned for this
network and make it more attractive for ESTIE-
spring and summer, so stay tuned!
Mers. As so, we are also developing a Public Relations strategy to re-launch those events and raise
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 45
T.I.M.E.S. interview - The winners
1. What kind of event did you participate in?
3. What did you learn from the event?
Team Helsinki participated in the 2019 edition of
T.I.M.E.S. taught us a lot. We found extremely im-
T.I.M.E.S. with a team of four master students: Lau-
portant to have reflection sessions after each case
ra Karinen, Kati Vesala, Joonas Kaijala and Tommi
with our team, and of course a relaxing beverage.
Silvennoinen. We attended the local qualifications
Individuals learn different things but we think the
at Aalto University with four other teams, then
biggest learning outcomes came from teamwork.
proceeded to the online qualifications after which
Team dynamics play an enormous role in T.I.M.E.S
we were invited to the Semi-Finals in Famagusta.
and we discovered that honest communication wi-
The competition culminated to the Finals in Porto,
thin the team is the key to success. That means
where we competed against 9 amazing teams.
having fun with the team during and outside the cases, but also sharing the mental breakdowns of
2. What was the greatest challenge?
the intense competition.
The greatest challenge during the competition was
On individual level, all of us became better in pre-
definitely the time restriction with the cases. Ha-
senting the solutions and we learnt a lot of great
ving 3-4 hours for reading and solving the case, in
ways of engaging the audience better. After atten-
addition to building an easily understandable sli-
ding a presentation skills training session in Fin-
de deck was something challenging and new to all
land, we also learnt that we lacked the emotional
of us. The time pressure forced us to think each
side of presenting. In other words, we were too
memberâ&#x20AC;&#x2122;s role in the team to enable efficient work
much of engineers. By realizing what our presen-
during the cases. We improved our time manage-
tation was lacking, we were able to build more na-
ment capacity and teamwork towards the end of
tural flow to our presentations, especially during
the competition, but we nearly always finished the
case just on the last minute. However, rather than focusing on our weaknesses, our team focused on improving everyoneâ&#x20AC;&#x2122;s strengths. We established clear roles in building the slide decks and during our presentation that were based on each memberâ&#x20AC;&#x2122;s strong points, in order to reach a great level of confidence. All in all, we learnt that the most important keys to success are solving the cases as a group of good friends rather than a top team, reflecting on what can be improved but more importantly what was good, and lastly having an adequate amount of fun while doing so! 4. What would you improve? As a team we mostly focused on a really broad picture in the cases, giving direction rather than concrete examples. For cases that need to be solved in a short time, it is, of course, impossible to go really deep in any topic. However, as one of our
46 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM improvement points we found that we could try to improve the specific content in our solutions. In other words, it is necessary to add more concrete suggestions to our solutions in the areas we specialize in, to increase the differentiation compared to other teams. In the end, the jury cannot remember everything from the presentations, so often it can be a small detail that differentiates the team from the others. On the other hand, we learned a lot throughout the competition, and were able to improve case after case. In that sense, we would not have done anything differently. 5. What made you decide to participate in it? The idea of participating in T.I.M.E.S. started already during the previous edition, in that case, we were not able to attend because of time restrictions. We are all close to graduation (and by now two of our team members have actually graduated!), so this was really the last time to participate. We had three reasons to join: Firstly, the teams have a chance to train case solving with actual companies and get feedback from various representatives from both academia and industry. For a student, this is a golden opportunity to gain competitive edge before starting to work.
way to travel because part of the costs are covered when going to Finals. Lastly, T.I.M.E.S. is a great way to spend time with your friends as it includes both challenging cases and free time for socializing with others.
â&#x20AC;&#x153;We learnt that the most important keys to success are solving the cases as a group of good friends rather than a top teamâ&#x20AC;?
Secondly, as we are from cold Finland, we wanted to travel somewhere warm and T.I.M.E.S. is a great
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 47
How can the IEM Caring Movement create better opportunities for YOUR life? The IEM Caring Movement is an open exchange
The Club of 100
between ESTIEMers, Alumni and professors which aims to expand the positive impact of our network
It’s not financially feasible for everyone to become
in Europe. Taking up the opportunity to participate
an active ESTIEMer. In order to create more equal
and contribute gives you access to a whole grid of
opportunities, the Club of 100 was started in 2014.
like-minded people, and the possibility to connect
This fund manages donations by Alumni with the
with alumni and academics. Working together on
main goal to give those to ESTIEMers so that they
topics and initiatives that matter, creates opportu-
can have a chance to participate in the ESTIEM ne-
nities to sharpen your ideas and develop yourself
personally and professionally. “Thanks to the financial help that the Club of 100 provided me with last semester, I was able to attend Council Meeting Tampere, and that visit unlocked something. Going there gave me not only the chance to see my friends again, meet new amazing people and enjoy myself to the fullest, but also gave me the opportunity to change my career in ESTIEM. The opportunity to redirect my focus and efforts on This way, we aim to change the world person by
what I really wanted and motivated me immensely.
person. It is about you and me and our lives, the
The Club of 100 was a trigger, a chance to improve and develop, to strike forward.” - Adrian Bermejo,
choices we make, how we spend our time and
Local Group Madrid
what life goals we endeavour. If everyone works on what they really want to, we are moving in the
IEM Caring Convention
right direction. Together, we will be doing our bit for a transformational impact on society.
The IEM Caring Convention is a semi-annual gathering of ESTIEM students, alumni, academia and
In this article we are going to share with you a few
interested friends. During the convention, partici-
stories of how IEM Caring initiatives are creating
pants learn from the stories of others, share your
better possibilities for ESTIEMers’ lives.
experiences and ideas, work in groups and inspire and reflect on each other. “Being part of the IEM Caring Movement and in particular of the United Europe initiative made me once again realise how much I care about Europe, our society, freedom of speech, movement and human rights. As people with an IEM background and active citizens it is our duty to fight for a better and more equal environment. Through the IEM Caring Movement I could meet and work with amazing people of different ages but the same mindset. It is like ESTIEM but one you can do even after your student years.
48 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM For me, the IEM Caring Movement is and always will
The IEM Caring Foundation is a vehicle that ser-
be a place where I can be understood and share my
ves as a backbone to support the movement and
ideas openly.” - Svetoslava Simeonova, ESTIEM Vice
enables the start-up of initiatives. It is already a su-
President of Finance 2016, Local Group Sofia
pportive pillar of the Club of 100 and has enabled the start of the Leadership Camp, the Sustainabili-
Masterclass in Systemic Sustainability & Busi-
ty Bootcamp and the Masterclass in Systemic Sus-
tainability & Business.
The Masterclass in Systemic Sustainability & Bu-
How can IEM Caring create better opportuni-
siness is an education program that builds your
ties for YOUR life?
capability to turn sustainability proactively into a positive driver for innovation while being more
To become a donor to the Club of 100 or apply for
successful in the future.
support, visit the ESTIEM Portal. Join the next IEM Caring Convention in Istanbul from 8-10th of May
“During my studies I specialised in innovation, sus-
2020. The next Masterclass in Systemic Sustainabi-
tainable development and renewable energy tech-
lity & Business runs from January-June 2020.
nology. However, in the first four years of my
career I worked in a completely different field. The Masterclass helped me to pick up that topic again and get hands-on skills on how to apply sustainable innovations in business practice. Thanks to that
Check out the ESTIEM Portal or write to email@example.com
I managed to do a major career switch and quickly received two job offers in the area of innovation & sustainability. Now I am working as the head of climate protection for a German industry association, developing strategies and policy recommendations for the energy transition in the mobility and heat sectors.” - Benedikt Wirmer, Class of 2018/19, Local Group Eindhoven, Paderborn
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 49
TAKING THE ESTIEM LEAN SIX SIGMA COURSE TO AFRICA ESTIEM Summer Academy Professor and honorary member Gregory H. Watson has been developing a training program for Quality Champions, who will be training and coaching Small and Medium
Enterprises (SMEs) to be competitive in the interLean Six
national markets. This course is part of a new pro-
fessional qualification scheme being rolled out by
the International Trade Centre (ITC) in cooperation
with the World Alliance for Quality (WAQ). Interna-
tional Trade Center (ITC) is the joint agency of the
United Nations and the World Trade Organization with a mandate to enhance the competitiveness in developing countries.
Overview of the Quality Champions Education Pro-
“Comparing the development of this course to pre-
vious ones, I must say the cultures are very different. I learnt the importance of discussions where
These activities are part of the Global Platform for
personal opinions and experiences and how these
Quality, a collaborative initiative between ITC and
form a critical part of the learning. How to facilitate
partners committed to quality in the developing
that discussion has been something I have needed
world. Teams of Quality Champions are currently
to consider more. Additionally, facilities have their
being educated in the context of two European
Union-funded projects in the Gambia and in the East African Community (EAC).
For example, you cannot count on the internet working, which means that the simpler the mate-
Jukka-Matti (‘Jukkis’) Turtiainen
rial distribution, the better. In the previous cour-
Lean-Six-Sigma Master Black Belt and Co-Cre-
ses analytics has been done with Minitab, but in
ator of the ESTIEM Lean Six Sigma Green Belt
these courses we use Excel.
Course After building the ESTIEM Lean Six Sigma course, Jukkis joined the first mission in August 2018 in The Gambia. Since then he traveled nine times to Africa to deliver training and coaching students
about the implementation
“I learnt the importance of discussions where personal opinions and experiences and how these form a critical part of the learning.”
of quality enhancement projects in enterprises.
=Last winter I ended up spending more time in Africa than in Europe, and when thinking about
50 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM the challenges the World is facing, that is the best
ment in the country, exchange views and experien-
use of my time I can think of.
ces as part of the MARKUP programme. The aim is to stimulate and promote quality undertaking in
On the other hand, it is a very unique experience
Tanzania and raise awareness to the general pu-
and opportunity I have been offered.”
blic about our champion’s quality in industry and commerce.
Safari Fungo Senior Regional Technical Advisor for EAC
So, I also see the association to serve as a strategic
platform to anchor our Quality Champions initiatives post programme implementation.
Working for the International Trade Center, Safari is responsible for the effective
However, starting an association is not easy, but
delivery of the European Union-
the commitment of our founding members makes
-East African Community Market
me optimistic that we will overcome those chal-
lenges and successfully build a Tanzanian Quality
(MARKUP) for SMEs in selected
market sectors. MARKUP is a regional development initiative that aims to
contribute to the economic growth of the EAC. One
ESTIEM Instructor for youth empowerment
programme aspect is to enhance export competi-
project in the East African Community
tiveness which includes educating Quality Champions to support sector SMEs across the region.
After participating in the ESTIEM Lean Six Sigma Green Belt course, Pablo co-facilitated
What are currently the major quality related
six quality courses in East African
challenges for Tanzania and the EAC?
Community about introduction to quality and work standardization in
“As a developing region, we are facing a couple of
the beginning of 2019.
challenges in the quality domain in comparison to other developed regions. In order to clarify this as-
“Leaving ESTIEM-land sounded like an
pect in the context of the MARKUP sector products
adventure - like leaving a newly gained comfort
let me share an example: Comparing Tanzania’s
zone. Assisting Greg and Jukkis in facilitating the
coffee production (~1 million bags in 2018*) with
courses was an experience with lots of new im-
Brazil’s (62 million bags in 2018*) you can see it
is not easy to compete based on quantity, so we
Wedding in the Gambia
need to ensure the high quality of the product, to meet and exceed customer needs.
*Source: http://www.ico.org/prices/po-production.pdf I believe that by increasing the volume and value of products from East Africa, the project will contribute to improving the livelihood of people in this region.” As a result of this project you started building a Tanzanian Quality Association. What is the aim of the organisation and where are you currently in the foundation process? “We are building this association as a network for experts to have ownership over quality develop-
Jukkis, Martijn and groom Abdoulie
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 51
INSIDE ESTIEM Participants were between 25-60 years old, all
coming from the fields of quality and entrepre-
ESTIEM Lean-Six-Sigma Green Belt Instructor
neurship. They were professionals with a lot of
and ESTIEM Instructor for youth empower-
experience, willing to share their views. Often re-
ment project in The Gambia
gulations for enterprises and political context became a topic from the participants’ side, and it is
“For me the mission to The Gambia was truly
necessary to understand this to make the whole
amazing opportunity to go out of my
programme work in the end.”
western comfort zone and explore how business is done and quali-
Florence S. Mnjokava
ty is conducted in a developing
Food Inspector for the then Tanzanian Food &
Drug Authority (TFDA) Next to the course, I will also hold As a food inspector, Florence monitors and con-
very dear memories of the kind Gam-
trols food imports and exports to ensure com-
bian people. During the first week of the course
pliance with requirements.
one of the participants invited us to his wedding the next week. Jukkis and I were welcomed with
What is your impression of the Quality Cham-
open arms by the family and they treated us really
pions Programme so far and will it impact your
daily work? When the time came for the ceremony, we were “The course is very intensive
put at the high-table - a table for +/- 20 family
and has broadened my unders-
members and close friends - while the other guest
tanding of quality beyond com-
stood around in a circle during the ceremony.”
pliance. Most valuable for me was to learn about management commitment, that quality is not just about the products but everything in the organization.
**Interviews were made in June 2019
As a food inspector, I regulate and advise companies regarding their quality management systems, so the knowledge from the course will be very useful for me while checking premises.”
“Leaving ESTIEM-land sounded like an adventure - like leaving a newly gained comfort zone.”
You will soon start your quality improvement project with an SME. How confident do you feel and which challenges do you expect to face? “I feel very confident regarding the knowledge obtained in the course. However, a challenge might be that SMEs do not have much previous knowledge in quality management. So I will need to narrow it down in a way that they understand and if possible, translate it to their local language.”
52 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
TOV - TRAINERS ON VISIT The birth of a new event
Before the ToV
Idea Validation: how to create solutions and
Until February 2016 there was an event called
choose the best;
ToT (Trainers on Tour) in ESTIEM, the last one
Team Stage Collaboration: internships experien-
was in Poland; Trainers on Tour Poland, Krakow
ced by a team in training, what to expect and what
& Warsaw. What did the event consist of? A team
of ESTIEM Trainers traveled to Local Groups and
Conflict Management: preventing and fixing
released trainings to members, covering various
topics. Thanks to the experience of the trainers, the various members of the Local Groups used the opportunity to develop their skills; while on the other hand, trainers grew personally thanks to participants feedback. Origins of the Event Local Group Calabria wanted to repeat the idea of
“In addition to growing and developing their skills, in some participants the desire to go further—that is, to take the road of becoming a trainer—was born. ”
Local Group Calabria
the Trainers on Tour, but in a different way, and after having proposed the idea to the project leader
A maximum of twenty people were able to parti-
and confirming the availability of three trainers—
cipate in each training, as requested by the trai-
Giuseppe Perrone (Local Group Calabria), Pedro
ners. Due to the high appeal to the Local Group
Silva (Local Group Minho ) and Can Demirkaya (Lo-
members, each member had the opportunity to
cal Group Istanbul-ITU)— organised a new event,
follow at least two. During the training, each par-
the ToV—Trainers on Visit. Before talking about
ticipant presented himself/herself and was able
the event, we need to talk about the pre-event
to confront himself/herself and others; reinforce
phase, the one concerning the organisation.
his/her skills and improve others; work in groups; understand the strength of a group, understand
Comparing this event with events organised in
a person from his/her attitudes and understand
the past, e.g. Europe 3D, BrainTrainer, Vision or
how to develop an idea—all through activities and
an Exchange, the main difference is the budget.
tasks proposed by trainers.
Downstream of the event, the total cost is around 400 euros; very cheap, and the highest cost
Thanks to this event, many participants overcame
item concerns transport, so let’s talk about airline
the obstacle and fear of exposing themselves to
tickets and various trips. The event lasted three
other people. The best moments were seeing the
days; two days were dedicated entirely to training
desire of each participant to be active and the will
and another day was dedicated to visiting places
to grow on a personal level. In addition to growing
and having fun.
and developing their skills, in some participants the desire to go further—that is, to take the road
During the two days of intense work the following
of becoming a trainer—was born. This event can
topics were discussed, with a brief description:
therefore also be considered as a springboard for all IEM students who want to get closer and learn
Change Management: stages from news to ac-
more about the work and life of a trainer.
ceptance and participation in a change, how to manage the interested parties; Emotional Intelligence: know yourself, control yourself, know others, control others; Fixed vs Growth Mindset: know and manage your mindset to exploit your unexpressed potential; ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 53
TOV - TRAINERS ON VISIT Born of a new event The Trainers on Visit event in Calabria was surely
these reasons, I volunteered to be a trainer and
a remarkable and an unforgettable experience for
became a part of this experience.
me, both as an ESTIEMer and as a trainer. I can explain why Trainers on Visit is unforgettable The Trainers Community explains its own mindset Can Demirkaya Local group Istanbul-ITU
for me in two parts:
briefly with the motto “Learn, share and grow together”. The training events that we have in
Firstly, the training experience itself was unique;
our network are all based on this constructive
it was surely different from the training sessions
philosophy. On one side there are participants,
that I have delivered before. The participants were
who have the motivation for learning new and
all from the same nationality, which means they
useful tools, and on the other side stand the
have the same mother tongue, which I am not able
trainers, who are willing to share their knowledge
to speak. They were not speaking with each other
with appropriate tools and techniques. Beyond
in Italian during sessions, of course, but it took
that, we trainers also want to improve ourselves by
some time for them to speak in English in front of
gaining more training experience. So, the training
each other at first. I was very glad once they totally
process leads both of these sides to unite in the
got used to this ‘Training in English’ atmosphere.
middle. That’s why the training events are valuable and useful for the whole network.
Secondly, there was the fact that I have not had met most of the participants in person before. In the first training sessions, I was on the stage
“Trainers on Visit event not only boosted my ESTIEM Spirit, but also broadened my perspective in terms of training delivery. ”
in front of twenty people that I did not know anything about. Another interesting fact was, most of the participants were either on their last year of their Bachelor studies senior- or have started their Master-degree. Some of them were already working in a full-time job. There was even one professor who attended some of the training sessions as a participant. Considering that I was just a second-year university student,
When I first saw the open call for Trainers on
it was incredible for me to address this kind of
Visit, I got very excited. I was looking for some
an audience with the title of Trainer. I had some
opportunities to have more training experience
concerns at the beginning, but I felt amazing when
since TNT Porto, where I have become a part of
I realised that the training sessions were really
the Trainers Community.
helpful for the participants.
I have delivered some training sessions before in
Last but not least, I shared the stage with two
my own local group and also with the other local
awesome trainers; Giuseppe and Pedro. I am very
groups from Istanbul, but there was still a long
pleased to have had a chance to deliver with them.
way in front of me on my ‘Trainer’s path’. Such an event would be a great chance for me to test and improve my knowledge as a trainer. Moreover, the event was organised by Local Group Calabria, where I had not been before. It was a great opportunity to meet new, inspiring people in an atmosphere full of ESTIEM Spirit. Even better, I could help my friends expand their knowledge
On one side there are participants, who have the motivation for learning new and useful tools, and on the other side stand the trainers, who are willing to share their knowledge with appropriate tools and techniques.
and have a positive impact on their lives. For all
54 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
The other part of the event was, of course, the
As a conclusion, the Trainers on Visit event not only
social and cultural interaction. I have met amazing
boosted my ESTIEM Spirit, but also broadened my
people. I can say without a doubt, that Local
perspective in terms of training delivery. Thanks
Group Calabria is one of the most hospitable local
to this event, I feel confidently that I have grown
groups in the network, if not the best. One of the
a little more as a trainer. Here I have to mention
memories that I will not forget for my whole life
that the event was without charge for the trainers,
was how they saw Pedro and I off from the city at
and our transportation costs were almost totally
midnight: There were around 40 people, crying,
covered. That was surely an extra motivation for
cheering and singing ESTIEM songs altogether.
us to deliver training sessions far from our homes, and in the end, it was beneficial for everyone who
I have spent my days with Italian espresso, pizza
was involved. I want to thank Local Group Calabria
and pasta, which is already a reason by itself to
for making this event happen, making us have all
fall in love with Italy. They showed us how to cook
these beautiful memories and a significant training
Italian pizza and a special type of Italian pasta. I
experience. Special thanks to my fellow trainers,
have also seen how to prepare a proper espresso.
Giuseppe and Pedro. I am looking forward to see
We visited Cosenza comics, travelled around
similar events like this in our network in the future.
Cosenza and Rende to get to know the history of the city, went to Tropea Beach for swimming, tasted local deserts, played volleyball and had a lot of fun.
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 55
Y E A R S
In January of 1990, 30 years ago, in Darmstadt, IEM
from different times and with different ESTIEM ba-
students from Darmstadt, Dresden, Graz, Helsinki
ckgrounds; share their spirit and stories; visit the
and Karlsruhe came up with the idea to create a ne-
bar where everything started; have fun at Interna-
twork of Industrial Engineering and Management stu-
tional Night and Gala Dinner; purchase 30th Anni-
dents of Europe. They came up with the idea of our
versary merchandise and of course have a proper
loved association; ESTIEM. Since that year, ESTIEM
ESTIEM birthday party celebration.
has grown into a network of over 70 local groups from 27 countries. These local groups have shared the values and spirit of ESTIEM for over 30 years, so it
Special Look of the 30th Anniversary
truly is time to celebrate these years we have shared together! We are celebrating the anniversary of ES-
What is a celebration without proper party gear?
TIEM in several different ways! In this article, we want
For celebrating together, we have prepared spe-
to introduce you all to activities and things we have
cial 30th anniversary merchandise that is avai-
planned to happen in 2020.
lable for sale at Council Meetings and the 30th birthday event in Darmstadt. With these clothes,
30th Anniversary Event
no one mistakes or misses what significant thing you, me, and all of us are celebrating together! So
ESTIEM 30th Anniversary Event is a very unique
make sure you get your own, before it is too late!
event. To make everything run smoothly, we have
In addition to dressing ourselves up, we will tune
set four main goals for this event. The main goals
the association itself too! We will decorate our new
of this event are bringing together ESTIEMers from
portal in such a way that everyone knows we have
different generations and celebrating ESTIEM cul-
ture and spirit by singing ESTIEM songs, playing our well-known games, having fun all together
ESTIEM Book Update
and sharing great stories from one’s ESTIEM life. Beside that we would like to provide an opportu-
The ESTIEM book is something that has been our
nity to develop ESTIEM, and last, but most signifi-
LGs’ access to ESTIEM’s history. Since the “25 ye-
cant—to celebrate properly the 30th Anniversary
ars of ESTIEM” has been produced five years ago,
it is not that personally important for current new ESTIEMers. We want to change this by updating
The event will take place in the wonderful city whe-
the book for the 30th edition. This book would be
re, 30 years ago, everything started—in Darmstadt
published during the next year as online edition,
from the 24th until the 28th of June, 2020. There
and on LG request, as a hardcover book. With the
we would like to see 150 ESTIEMers from different
new version of the ESTIEM book, our current pe-
generations who have been, or still are, active in
ople can look into the history of ESTIEM, and see
ESTIEM and have contributed to the development
themselves as part of it!
and prosperity of our lovely network. During the event, participants could; meet other ESTIEMers
56 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM Other Activities for the Birthday Year
Words from LG Darmstadt
We would like for all ESTIEMers to share in the
ESTIEM 30th Anniversary celebration, no matter if
After 30 years of awesomeness, we are coming
they will be present or not at the official ESTIEM
back to the roots. Since the first ideas about ES-
Birthday Event. To make it come true, we encou-
TIEM were discussed in Darmstadt in 1990 in the
rage all the Local Groups who will organise events
bar called “Riwwelmaddes”, it is our great pleasure
during the next year to have small ESTIEM birth-
to organise the celebration of 30 years of ESTIEM!
day parties during their events. We would also
We are highly motivated and already planning a
like for everyone who will attend ESTIEM birthday
varied agenda for you to look back on the last ye-
parties and activities to share their memories and
ars and review everything that has happened. Last
cool pictures on social media and to add the hash-
year, we organised the 40th anniversary of our LG
tag “#30anniversaryofestiem”, so that the network
with great success. Similar to our own anniversary,
could collect all the best moments from its birth-
there will be a wonderful Gala Dinner for the an-
day year. Furthermore, during the whole ESTIEM
niversary of our beloved network ESTIEM, and we
anniversary year there will be an ESTIEM Spirit
are eager to make this event as great as the last
Competition, where everyone can try to come up
one. So, be prepared for five days of celebrating
with creative and cool solutions to the task given
30 years of travelling, 30 years of working, 30 years
by the 30th Anniversary Task Group. Stay tuned!
of friendship, 30 years of laughing and crying, 30 years of singing, 30 years of work hard, play hard
In the end, whichever way you are celebrating our
and 30 years of climbing sunshine mountains! See
birthday, it is our shared responsibility to make it
you in Darmstadt <3
awesome together! We want all of you ESTIEMers, students or Alumni, old or young, to join us, to
celebrate 30 years of awesomeness, 30 years of ESTIEM. In High ESTIEM, 30th Anniversary team
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 57
BOARD ARTICLE - 29TH BOARD MEMBERS INTERVIEW THEIR SUCCESSORS President: Jorik Meijers interviews Inês
things that I love and practice whenever possible;
that being said I think I would react calmly, surpri-
1.Everyone has different personalities, which
sed but ready. What to do? Very well depends, we
also define their leadership style. All of these
could do the General Assembly in a circle in a field
leadership styles come with pros and cons.
- we have this opportunity in Famagusta - the pre-
How would you define your leadership style
senter in the middle and the board and secretaries
and what is the biggest pro and con it brings?
in the inner circle, you gave me an idea to think of
I would define myself as someone that follows a
a plan B for taking minutes. Also, let me go ask the
Transformational Leadership style. In short, the
organizers if they have an emergency generator.
biggest pro is that I am very committed to the objectives we set ourselves to achieve while actively
2.You now have a chance to send a message to
working towards the personal and professional
your future self. What would it be?
development of those who are working to reach
Dear Giuseppe of the present, I’m you from the
them. The con is that I tend to focus on the big-
past, cheers. Did you get a degree? Have you finally
ger picture, not always being the best person to
found your childhood friend from Minsk? What
approach if seeking support on smaller decisions.
about your stories, have you finally published something? I do hope so. But in general, I wanted to
2.What is your proudest achievement in your
make sure you are doing good, that you did not
change to worse over time, getting frustrated at
In Portugal, you apply for University with the sco-
new generations taking their risks, letting them
res of your final national exams and your avera-
develop, try, and fail when needed, as I wanted to
ge high-school mark; the higher national combi-
do during the beginning of my mandate. Stay safe,
nation chooses what they prefer and so on, until
keep exploring, meet new people, be a Glider. And
the lowest. Therefore, I was very happy about also
remember, “Shine boldly, so that all may find you
having scored high marks in Languages, for they
when the night falls”. Cheers, you, but younger.
opened the possibility to apply to any course I saw best, and not only within Sciences and Technology,
3.What is the most stereotypical Italian thing
which was my field at the time.
about you? My heart gets broken when I see Italian recipes
3.Imagine you would miss a flight. How would
being butchered. Do you see “heavy cream” as an
you travel to the event that is coming up?
ingredient in the recipe for Carbonara? I do not..
Immediately go to the agency and explain that it
was definitely a one-time event for me, that such a thing will not happen again and let them in on the
VP of Finance: Robert Lintzen interviews Ar-
absolutely bigger-than-me details that stopped
me from catching the flight. Being patient, nice,
1. What single word best describes how you are
kind and not forgetting the occasional funny joke.
going to handle ESTIEM’s finances for the upcoming year? Reliable.
VP of Administration: Nasti Plishkanovska interviews Giuseppe Perrone:
2. What is the most useless talent you have?
1.Imagine the electricity goes down on the first
Not sure which is the most useless one but I can
day of the Council Meeting and it definitely is
roll my tongue and I can clap with only one hand.
not going to be fixed for the upcoming time. What is your reaction and how do you solve it
3. What are your personal obstacles you are
I am always thrilled by those kinds of situations, to
currently trying to overcome?
be honest. Creative problem solving is one of the
Sometimes I get easily distracted. So for instan-
58 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
INSIDE ESTIEM ce, I tend to start tasks and instead of finishing I
nevertheless, there is still a very long way to
am starting another one or just procrastinate on
go. Which of these excites you the most?
the couch. Except for forcing myself to finish one
When it comes to the educational activities, I am
task I additionally try to create an environment
definitely excited about our educational impact
which helps me to be more focused. The working
activities and the creation of new courses that can
chats that we initiated are helpful and instead of
follow the success of the Lean Six Sigma case, as
working at home, I go to the office.
we saw the necessity of creating more some time ago.
VP of Public Relations: Rita Mendes interviews Robin Dietrich:
2.The Vice President of Education often works
1. What is your biggest concern for the next
with securing opportunities that only create an
impact on the long term. Of all your projects,
What I am most worried about is that we will end
which one would you like to see as your long
up overplanning, double- and triple-guessing all
lasting legacy and impact in IEM Education?
of our plans, and be so terrified of doing some-
As mentioned before, one of the areas that inte-
thing wrong, that in the end, our mandate will be
rest me the most is educational impact through
virtually indistinguishable from previous ones. I
the ferocious external involvement we are doing
am worried that we could end up talking too much
now with Higher Education Partners like SEFI, AIM,
and doing too little.
EUROMA and EPIEM. At the very end, we want ESTIEM to also represent the European Voice of IEM
2.ESTIEM’s vision is to connect IEM students
Students, both in their university life, but as well as
with an IEM Europe and for that, it is important
in a lifelong learning paradigm.
to have the recognition of external parties like universities and companies. How do you plan
3.What would you say to an alternate dimen-
to increase the external visibility that ESTIEM
sion Duarte from a universe in which IEM does
As the board of ESTIEM, we will put special care
“Don’t get attached to the science you defend,
into approaching companies and university per-
what counts is your passion to defend what stu-
sonally, but obviously we can only do so much.
dents desire regardless of the context they are in.
Spreading the content of the magazine online, to
Above all, we are fighting to create the next gene-
a wider public, could potentially also help, but no-
ration of citizens in Europe and more than just de-
thing beats personal contact. Personally, the most
grees, it is the mission of ESTIEM to prepare our
important effect I can hope to have is to expand
students to be conscious citizens in a world that
the idea of what ESTIEM is and can do in the minds
demands an ever increasing quantity of intercul-
of all ESTIEMers, and give them the tools to effec-
tively communicate this to the people and entities that they interact with. 3.What is your favourite song from the ESTIEM songbook? I particularly like “walking down Canal Street (girls’ version”, as it shows in a funny, sex-positive way, that there are creative and entertaining ways to react to crude humour (without involving any calls for censorship). As far as singing along, I really enjoy Fliegerlied, because of the fun dance.
VP of Education: Carlos Miguel Palao interviews Duarte Oliveira: 1. There have been quite some new activities ESTIEM has created regarding IEM Education,
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 59
VP of Activities: Nasti, jorik and Robert inter-
2. What is something that overwhelms you?
view Olli-Eemeli Lappi:
1. What are three things you always carry with
Hot weather without air conditioning. I need to
you whenever you are on a trip? (Nasti)
cool myself in order to work efficiently. Otherwise,
1. Sunscreen, since usually my trips are in places
you cannot see me doing anything useful. I count a
where it is more sunny than in cold Finland. My
cold beverage also as air conditioning, it refreshes
skin is something not made for sunny places, so
for the sake of staying alive, this is number one essential thing to have!
3. You wake up and find yourself in a place
2. My suitcase, because I need a place where I
where everyone speaks a non-understandable
can collect my unforgettable memories from my
language and there is no internet or mobile ne-
trips. MY suitcase is already full of stickers from
twork to be found. What would you do? (Jorik)
my friends, whom I have spent the best years of
This happens in ESTIEM quite often, and I do not
my life with!
stress these situations at all. As a Finnish person, I
3. ESTIEM spirit, so I never have a dull time with
do not mind not being able to communicate with
myself or others. Also, a great way to cause confu-
people, if I donâ&#x20AC;&#x2122;t need to. If the situation is that I
sion in the local populace. Spirit can be carried in
need to get out of that place, walking towards the
the form of songs, flags and friendship. In things
central area of town is a good option.
we do together!
60 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
IEM CONFERENCE 2020 (Canceled!) What is IEM Conference? During the initial stages of organizing the IEM Conference, the main question was “What will IEM Conference be?”. In the first months after Council Meeting Karlsruhe, it was decided that the purpose of the IEM Conference will be: “To gather students, companies, universities, and ESTIEM as the facilitator for an open discussion about the new trends and opportunities in the field of Industrial Engineering and Management”. The IEM Conference aims to gather ESTIEM and all of its stakeholders for an opportunity to network and to discuss the future of the IEM field. The aim of the conference is to create an environment in which all involved parties are able to create value and provide insights for each other. At the IEM Conference companies will have the opportunity to present themselves to students and meet some of the brightest young minds in Europe. They will also have the opportunity to discuss the current challenges and trends in their business and to seek innovative solutions from both the students and professors from highly esteemed European institutions. Universities will have the opportunity to present their academic research and possible patents in the IEM field. During the Conference, universities are able to network with both companies and students interested in the fields of research. Discussions about possible applications in a real environment can also take place between the invited parties. The students that attend the Conference will have the opportunity to attend presentations from academia and industry representatives. They will participate in an open discussion with company representatives and academics, and get insights about their future work in organisations. They will also be on the list for scouts of the best companies in Europe. ESTIEM wil take the role of the facilitator of this Conference which will allow the organisation to take a more dynamic role in the Industrial Engineering and Management field representing the European students. The IEM Conference will be a great opportunity for our network to be the bridge between students, companies, and academia and lead the way forward across all three fronts. Activities at the IEM Conference Students attending the IEM Conference will have the opportunity to submit their Master thesis topics to be presented at the conference, with judges selecting the three best Master’s theses to be presented to all attendees. The event will also include two panel discussions: the first on current research and breakthroughs in the field of supply chain management with esteemed professors from partnering academic institutions, and the second on
various topics with a panel consisting of individuals from both academia and businesses. Additionally, the IEM Conference will include speeches from the attending ESTIEM Alumni on topics such as the success factors of their careers, as well as presentations from the University of Belgrade on their academic partners and current work. The event also provides interdisciplinary working sessions for attendees to work on topics they are passionate about. The event will further contain recreational activities, such as a hiking tour of the scenic Zlatibor mountain, one of Serbia’s natural jewels, traditional Serbian dinner, as well as a gala dinner to commemorate the ending of the conference. Why should you come to the first IEM Conference? Participants of the IEM Conference will hear firsthand about how companies approach and solve their business challenges and how universities conduct their research. They will have the opportunity to network with companies and may even meet recruiters interested in the IEM field. Participants will also have the opportunity to participate in open discussions and to both test and expand their knowledge in the IEM field. The IEM Conference provides participants with a certain level and range of insight that is not commonly available in the classroom at your university. During the academic activities participants will learn about new developments in the scientific research of the IEM field. They will get the chance to hear from top academics within the IEM field and to engage in discussion and debate with them. For students aspiring to study abroad, this will be a great opportunity to familiarise themselves with the field of IEM education in Europe. For Μaster’s degree students this will be a unique chance to assess their knowledge and to receive other opinions about their work. The event will also provide plenty of cultural and leisure activities, giving participants the chance to experience Serbia and its culture and traditions. Participants will also have an opportunity to see beautiful sights of untouched wilderness and to relax. The hotel in which the event attendees will be staying in is near the top of the mountain and surrounded by amazing nature. The venue was built for organizing youth events and is a perfect location for events such as the IEM Conference. The IEM Conference is the new chapter in ESTIEM’s future, and we invite you to share that future with us!
Jelena Roksandic Local Group Novi Sad
Bosko Vrebalov Local Group Novi Sad
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 61
EUROPEAN HITCHHIKING TRIP
One year I was living with the dream to visit Portu-
After we were pleasantly greeted by Local Group
gal. And when the best moment for this came I fou-
Berlin, we went to Darmstadt to visit a holy pla-
nd myself only with few hundreds of euros in my
ce - the bar Riwwelmaddes where ESTIEM was
savings but a huge wantfor an adventure. If you
founded. Next in our plan was Paris, but during
check the booking services, you will see that the
the time we were in Darmstadt, one of my friends
amount of money I had, was enough only for the
from Local Group Aachen saw my Instagram story
ticket from Moscow to Portugal and back. So, what
and invite us to his birthday. The hitchhiking trip
have become the traditional way of travelling, was
can be super flexible, so it was not hard for us to
rejected from the very beginning.
decide that we will be going there next. Furthermore, we were lucky enough to “crash” the Local
If you are 20 years old and you are an ESTIEMer,
Groups exchange, Ankara-METU visits Aachen
money means nothing to you. I decided to turn it
and arriving on time for the international night! If
into one of the biggest adventures of my life so far
we are already within a few kilometres from the
— and to invite a friend with whom I will be happy
border with Belgium why not go to Brussels?- we
to share the adventures with and make an all over
the Europe hitchhiking trip! So we spent the biggest part of our money on the needed equipment (backpack, tent, sleeping bags, etc) and started to work out a route. We chose Berlin as the starting point and Guimaraes with Local Group Minho organizing Europe4D as a final destination. Fortunately, there are a lot of local groups on the map between those two cities!
After a few messages to the people of Local Group Brussels, were more than enough for us to find a host, and therefore the next day we were already in the capital of Europe. If you remember we wanted to go to Paris at the very beginning. Unfortunately, there is no Local Group there yet - so nobody can host us there. Though it does not mean that there are no ESTIEMers there. One post on Facebook that we are looking for a host and after one hour we found one! Unbelievable!
62 ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world
EXPLORE through our social media. For every amount of money they could send us, we would send to the person a postcard as a remembrance to those people to follow their dreams and helping us reach ours. In a bit more than one day we managed to gather all the needed money. The last days in Portugal, were spent on sending postcards to lots of countries from France to Russia (even to Portugal) to the people that made it possible for us to come back home safe and sound.
Next city was a Grenoble, where we were also welcomed by the Local Group members. After a great rest in the capital of the Alps, we went to Spain. And there the most interesting part started. In the beginning, back in Berlin, the accumulated amount of money we had between us, was 85 euros. We were doing our best to not spend too much money and as much as possible. But everything has an end. Especially in such a small budget. When we came to Barcelona we spend the rest of our money on train tickets. When we counted everything from our pockets down to the last coin â&#x20AC;&#x201D; there was about 3 euros left. Who said thou-
We would like to take this opportunity to thank
gh that we were upset about it? We bought two
our network and everyone who helped us and
kilograms of pasta and started to catch the cars
made that experience possible.
directly to Lisbon without going to other Spanish cities. During that time, every driver was eager to
The main thing we want you to learn from our
help us. That is how we finally reached Portugal.
trip, is not that hitchhiking is a cool way to spend
Yet again, we were welcomed by ESTIEMers invi-
a summer in Europe. We want to show you that
ting us to their homes and families, so we easily
when you follow your dream, no matter how many
managed to reach Guimaraes. Which brought us
fears may try to hold you back, you will find some-
to our destination. Up until that point, we went
thing in everything around you that will help you
through 5 countries and 10 cities. We switched
to make that possible!
about 40 cars and covered the distance of 4600 km. Five times we were sleeping in a tent, two ti-
Donâ&#x20AC;&#x2122;t be afraid to follow your dreams!
mes in the airport and ten times hosted by ESTIEMers. Our social networks were full of greetings. But still, we did not have the money to go back home. We came up with an original idea: we decided to ask for help from our friends and family
ESTIEM Magazine | 57th issue - Information Security: Surviving in a digital world 63
The world of work is changing. In the dynamic and diverse workplaces of the future, co-operation and collaboration will be key. Large teams of international researchers will join together to tackle global challenges. Come and get your head start at Chalmers University of Technology.
nationalities on campus
University in the world Graduate employability
MASTER’S PROGRAMMES WITHIN INDUSTRIAL ENGINEERING AND MANAGEMENT:
Entrepreneurship and Business Design Management and Economics of Innovation Quality and Operations Management Supply Chain Management
I get to solve real industry problems in my programme. I also like that it’s all about the discussion. It helps to work in teams to gain new perspectives and expand your vision. The close connection to the industry was also a pleasant surprise.
- Merve Mutlu, student from Turkey Master’s Programme of Management and Economics of Innovation
FOR MORE INFORMATION AND HOW TO APPLY chalmers.se/masters