Estes Corporate Overview

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Going the extra mile isn’t just what we do— it’s who we are.

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BUILT ON VALUES. RUNS ON TRUST. As the largest privately held freight transportation company in North America, Estes has over 90 years of experience delivering reliable freight solutions so our customers can focus on what matters most. Our company was built on values, but runs on trust. And we’re fiercely committed to developing lasting, honest relationships with the people we serve, going above and beyond to help when challenges arise, and delivering exceptional experiences that keep our customers coming back. At Estes, going the extra mile isn’t just what we do—it’s who we are

ETHICAL. HONEST. COMMITTED. 2

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RELIABLE TRANSPORTATION SOLUTIONS So You Can Focus on What Matters Most

LESS THAN TRUCKLOAD

VOLUME/TRUCKLOAD

Estes is one of the top-rated Less Than Truckload carriers in the nation, and is proud to offer reliable LTL shipping solutions to and from all 50 states, Canada, Mexico, and the Caribbean. We have a vast network of more than 260 terminals throughout North America, and offer comprehensive freight forwarding options that make it easy to ship your LTL freight just about anywhere in the world with confidence.

At Estes we’re committed to providing you with the capacity, flexibility, and resources you need to keep your freight moving, even during peak periods. Our asset-based Truckload solutions are fueled by the power of our robust fleet and vast, nationwide network. And we provide extensive brokered freight options, giving you easy access to the largest pool of vetted, reliable, high-quality Truckload carriers in North America.

FINAL MILE

CUSTOM SHIPPING AND LOGISTICS

Whether you’re delivering to a retail business or a residential consignee, you can rest assured knowing that with Estes, your Final Mile freight is in safe, reliable hands. Our Final Mile commercial delivery solution is perfect for businesses without traditional loading docks. And our Final Mile home delivery experience offers real-time shipment tracking, automatic text updates, and user-friendly website tools for your residential consignees.

TIME CRITICAL We know a little peace of mind can go a long way. That’s why our best-in-class Time Critical Guarantee includes more standard benefits than you’ll find with any other carrier. We guarantee on-time delivery, damage-free shipments, on-time appointments, and on-time pickups throughout the continental U.S. and Canada. And we have a dedicated team of Time Critical representatives available to help you 24/7/365.

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Estes wants to help you build a faster, leaner supply chain. That’s why we offer a full range of custom supply chain and logistics solutions tailored to your specific needs, such as dedicated assets and services, warehousing, product-tomarket services, reverse logistics, and regional flatbed services. At Estes, we never stop working to make sure your supply chain is working for you.

DIGITAL SOLUTIONS Estes is committed to investing in technology that delivers a better customer experience and makes freight shipping easier. That’s why we’re proud to offer robust Digital Solutions that give you all the important shipment information you need, whenever you need it. From enhanced shipment tracking to real-time reports, online tools, and TMS options—we go above and beyond to simplify your shipping experience.

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TECHNOLOGY At Estes, we’re committed to investing in equipment technology that makes freight shipping easier and more efficient. By leveraging technology such as fleetwide trailer tracking systems, route optimization software, and driver handheld devices, we’re able to optimize a range of pickup and delivery processes and bring greater freight visibility to our customers.

GREEN TRUCKING Estes is committed to providing reliable transportation solutions while still remaining good stewards of the earth. That’s why we continue to invest in green initiatives that are shaping the future of freight transportation, such as Renewable Natural Gas (RNG) trucks, electric forklifts, and route-planning technology to reduce carbon dioxide emissions.

INTERNATIONAL Whether your freight is crossing borders or crossing oceans, our international network connects you with your customers wherever they are. Estes provides seamless international shipping solutions to and from Mexico and the Caribbean. And our comprehensive freight forwarding options make it easy to ship just about anywhere on the globe with confidence.

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LESS THAN TRUCKLOAD

Reliable LTL Solutions For Every Need

For Estes, going the extra mile goes with the territory. As the largest privately-held freight carrier in North America, Estes provides a complete range of Less Than Truckload (LTL) solutions for nearly any destination. And our robust fleet and vast terminal network mean we can get your LTL freight across the state, the country, or the globe with ease.

» LTL solutions to and from all 50 states, Canada, Mexico, and the Caribbean

» Extensive next-day coverage options, thanks to our nearly 7,000 next day lanes

» Nationwide long-haul service from coast to coast » 750-million one- and two- day shipping points » Comprehensive freight forwarding solutions that make it easy to ship your LTL freight just about anywhere in the world with confidence

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FINAL MILE

Taking Care of Your Customers Every Step of the Way

When your business makes frequent residential and non-dock non-dock commercial, you need a carrier you can trust to not only meet your needs, but also the needs of your customers. At Estes, we believe those two priorities are one in the same. That’s why we offer flexible, convenient solutions to help meet your unique shipping needs and simplify the delivery experience for the people you serve.

» Residential and commercial non-dock delivery solutions

» Automatic shipment tracking notifications by text

for residential shipments, with the option to opt out at any time

» A No Appointment/No Signature Required standard home delivery experience that ensures freight is delivered as soon as possible

» A contact-free home delivery experience in the event that an appointment must be scheduled

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TIME CRITICAL GUARANTEED

For Some Shipments, Timing is Everything

When your customers want assurance that their freight shipments will arrive on time and as-promised, a guarantee can provide them the peace of mind they need. At Estes, our Time Critical Guarantee is the best in the LTL industry, and includes more standard benefits than you’ll find with any other carrier:

» Guaranteed on-time delivery » Guaranteed damage-free shipments » Guaranteed on-time appointments » Guaranteed on-time pickups In addition to our Time Critical Guaranteed service, Estes also offers Time/Date definite options, such as Must Arrive By, Multi-Day Delivery Window, No Sooner No Later, and On Time In Full. We provide Guaranteed by 5:00p.m. coverage throughout the continental U.S. and Canada, with options for Guaranteed delivery by noon, and 10:00a.m. in many areas. And we offer some of the best Customer Care in the industry, with a dedicated team of Time Critical representatives available to help you 24 hours a day, 7 days a week, 365 days a year.

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VOLUME LTL AND TRUCKLOAD

The capacity and service you need—on demand

When you’re making a larger shipment, Estes has the capacity, flexibility, and resources you need to keep your freight moving, even during peak periods. We offer volume LTL options for your partial truckloads, as well as asset-based Truckload solutions, fueled by the power of our robust fleet and vast, nationwide network. And we provide extensive brokered freight options, giving you easy access to the largest pool of vetted, reliable, high-quality Truckload carriers in North America.

VOLUME LTL » Reliable, asset-based options » Cost based on trailer space used » Extensive fleet available year-round

TRUCKLOAD » Lower costs-per-pound than LTL » Backhaul lane opportunities

TRUCKLOAD BROKERAGE » Single point of contact » Van, flatbed, dray, and intermodal available » Carriers rigorously qualified for safety, reliability, and financial stability

DEDICATED TRUCKLOAD » Direct lanes » Large, dependable fleet » Strategically-located terminals to support extensive service areas

» Multiple-load capacity on a daily basis

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Yukon Territory Whitehorse

Nunav

Northwest Territories Yellowknife

Alaska Fort St. John

Fairbanks

Anchorage Kenai

Juneau

Fort McMurray

Grande Prairie

Alberta

Prince George

British Columbia

Saskatchewan

Man Edmonton

Kamloops

Saskatoon Vancouver

Victoria

Calgary

Port Angeles Everett

Regina

Seattle Kent Wenatchee

SERVICE MAP

Spokane Kalispell

WA

Portland

Winnipeg

Missoula

Tri-Cities

Great Falls Grand Forks Helena

Eugene

Butte

OR

Boise

ND

Bozeman

Redmond Medford

MT Billings

ID Box Elder

Twin Falls

Sioux Falls

Casper

Santa Rosa Sacramento

Elko Reno

NV

Stockton

Scottsbluff Salt Lake City

Modesto San Jose

NE

UT

CA Bakersfield

Las Vegas

Denver

CO

Long Beach San Diego

K

KS Garden City Flagstaff

City of Industry San Bernardino Riverside Mecca Calexico Tijuana

Topek

Colorado Springs

Cedar City

San Fernando La Mirada

W

Farmington

AZ

OK

Amarillo

Albuquerque

Oklahoma City

NM

Phoenix

Lubbock

Mexicali Tucson

Ft. Worth

Sweetwater Ciudad Juárez

Grand Pra

El Paso

Odessa

Del Rio

West Hou

Chihuahua

San Antonio

Ciudad Obregón

Lihue

Corpus Christi

Nuevo Laredo Laredo Monclova Los Mochis Revolución McAllen Monterrey Torreon Centro Reynosa Matam Culiacán Saltillo Santa Catarina

Oahu Honolulu

Kahului

Hilo

Mazatlán

Ciudad Victoria Zacatecas

San Luis Potosi

Aguascalientes

Manzanillo Colima

Tampico

Ciudad Valles Querétaro Celaya

León Zapopan Irapuato Guadalajara

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TX

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Hermosillo

Hawaii

Om

Grand Island

Grand Junction

Richfield

Fresno

Santa Maria

SD

Rapid City

WY

Pocatello

Chico

San Francisco

Fargo

Bismarck

Morelia

Tlalnepantla Santa Fé Toluca

Cuernavaca

Vallejo

Pachuca Veracru Iztapalapa

Puebla Industrial

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Oriza

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vut

Newfoundland & Labrador

nitoba

Grand Falls-Windsor

Quebec

Corner Brook

St. John’s

Ontario Bathurst Edmundston Miramichi

New Brunswick

g Quebec City

Moncton Kentville

Yarmouth

Burlington Montpelier

Brockville

Truro Dartmouth Bridgewater

ME

Montreal Duluth

MI

Saint John

Sydney

Charlottetown

Fredericton

Shotley

Ironwood

Prince Edward Island

Nova Scotia

Portland Plattsburgh VT NH Manchester Rutland NY Rockingham Methuen Minneapolis Wausau Bennington Billerica Eau Claire Worcester Boston MA Rochester Albany Toronto Mankato WI Appleton Mesick Syracuse Seekonk Chicopee Flint Sheboygan Buffalo s RI CT MI Newburgh New Haven Milwaukee London PA Pine Brook Detroit Madison Brooklyn Windsor Scranton Racine Grand Rapids Long Island Williamsport Beloit Waterloo Cherokee Lehighton Marshall Cleveland West NJ Jersey City Rockford Allentown Edison Dubuque Elgin N.Chicago Toledo Middlesex Philadelphia Lakewood Des Moines Iowa City South Bend Joliet Cinnaminson Altoona maha Chicago Richfield Norristown Harrisburg Ft. Wayne IA Davenport Quad Markham Pittsburgh Wilmington IN Cities Baltimore Burlington Dayton OH Mansfield Hagerstown d Kokomo DE Winchester MD Bloomington Columbus Indianapolis Stafford Parkersburg Salisbury IL Cincinnati Indianapolis ka WV Waynesboro Richmond Columbia West Effingham Lexington Charleston Kansas City VA Evansville St. Louis Norfolk MO Louisville Roanoke South Boston Jefferson City KY Pulaski Wichita Owensboro Greensboro Springfield Hickory Paducah Wilson Cape Girardeau Greeneville Raleigh Charlotte Tulsa NC Nashville Jackson Aberdeen Asheville TN Knoxville Fort Smith Greenville Chattanooga Memphis AR Wilmington Atoka Marietta Columbia Florence Huntsville Athens SC Tupelo Little Rock Fulton Atlanta Augusta Charleston Birmingham Irving Texarkana

MN

Rice Lake

Jackson

AL

LA

Houston

GA

Opelika

Savannah

Mobile Jacksonville

Hammond

FL Orlando Tampa W. Palm Beach Ft. Myers Miami

Freeport

Grand Bahama Island

Nassau

New Providence Island

moros

San Juan

Dom. Republic Cancun Mérida

uz

Grand Cayman Island

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St. Thomas St. Martin U.S. Virgin Antigua Islands Guadeloupe St. Kitts St. Croix

Puerto Rico

Dominica Martinique

Montego Bay

Jamaica

aba

Coatzacoalcos/ Minatitlan

Terminals Served Cities Corporate Office/Terminal Corp. Branch Office/Terminal Estes Service Area

Albany

Alexandria

Temple

uston

Gaylord

MS

Dallas

airie Longview

Pickering

Barbados

St. Lucia St. Vincent

Kingston

Grenada Aruba

Curacao

Trinidad

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Pickup and delivery in Mexico is arranged through an alliance with Almex.


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CUSTOM SHIPPING AND LOGISTICS

Logistics Solutions That Work Hard for Your Supply Chain

At Estes, we want to help you build a faster, leaner supply chain. One that works for you—not the other way around. That’s why we offer a full range of custom supply chain and logistics solutions tailored to your specific transport needs:

» Dedicated Assets and Services » Warehousing/Logistics Center Services » Product-to-Market Services » Consolidation/Deconsolidation/Reverse Logistics » Regional Flatbed Services All our solutions are backed by the power of our robust fleet and enhanced technology. And we offer exceptional customer care, with representatives who are committed to providing you with a great experience, and available to help you Monday through Friday, from 5:30 a.m. to 11:30 p.m., EST.

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INTERNATIONAL-NORTH AMERICA

Navigating The Complexities Of Cross-Border Shipping

If you’re looking to make a cross-border shipment, you need a partner that’s able to think outside the box. At Estes, we ship from the most remote areas of Northern Canada to the southernmost point in Mexico and virtually everywhere in between. And our decades of cross-border shipping experience make us the preferred choice for shippers who want an international freight carrier they can trust.

» Seamless cross-border shipping solutions to and

from even the most remote areas of Northern and Atlantic Canada

» Time Critical Guaranteed delivery by 10am, 12pm, and 5pm to most Canadian destinations

» Reliable cross-border shipping to and from virtually all points in Mexico

» Dedicated account service staff on both sides of the border in both Canada and Mexico, including bilingual representatives

At Estes, we make international shipping simple, so your business can make its way in the world.

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INTERNATIONAL-GLOBAL

Land, sea, and air solutions that bring the world to your doorstep

Our wholly owned subsidiary, Estes Forwarding Worldwide (EFW), is a global freight forwarder providing importing and exporting services worldwide. Through EFW, we provide an airfreight solution to handle virtually any shipping situation— exports or imports, consolidated or direct shipments, standard or expedited delivery.

AIRFREIGHT » Extensive air solutions including next flight out, chartered flights and on-board couriers

» Freight Forwarding division is a TSA-certified indirect carrier

OCEAN » Both full container load (FCL) and less-than-

container load (LCL) shipment options available

» Freight Forwarding division is a fully licensed U.S. Customs Broker

INTERNATIONAL CONSOLIDATION AND DECONSOLIDATION » Value-added services such as labeling, ticketing, sorting and segregating, temporary storage, and quality inspections

CUSTOMS BROKERAGE » Licensed by U.S. Customs and Border Protection » Services include document preparation, import

customs clearance, cross-border clearance, remote filing, importer security filing (10+2 rule), other government agency (OGA) filings, in-bond preparation, and global reporting

INTERNATIONAL FREIGHT FORWARDING » Agent for transshipping freight to or from foreign countries via a variety of modes

» Clearing freight through customs, full document preparation and other arrangements

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DIGITAL SOLUTIONS

All The Real-Time Data You Need, Right At Your Fingertips

At Estes, we’re committed to investing in technology that makes freight shipping easier. That’s why we offer a comprehensive suite of Digital Solutions to help simplify your experience and take the stress out of freight shipping:

» Enhanced Tracking that provides real-time shipment status updates to include Stops Away and Estimated Time of Arrival

» Online tools for requesting rate quotes and pickups, submitting Bills of Lading, viewing shipment documents, reporting discrepancies, filing claims, and more

» Fully customizable, real-time reports that can be

downloaded or scheduled to be delivered at your convenience

» Transportation Management Systems (TMS) that

make it easy to manage your entire freight operation from a single, cloud-based platform

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TECHNOLOGY

Optimizing freight shipping efficiency through technology

By leveraging equipment technology in our day-to-day shipping operations, we’re able to simplify the shipping experience for the people we serve, while increasing overall productivity, reducing maintenance needs, better optimizing routes, and lowering fuel consumption. At Estes, we’re committed to investing in equipment technology that makes freight shipping easier and more efficient.

» Fleetwide trailer tracking technology that helps automate and optimize a range of pickup and delivery processes

» Route optimization systems that move freight more efficiently

» Trucks equipped with electronic stability control and collision avoidance technology

» eDock technology that moves freight more efficiently across our docks

» Driver handheld devices that track a shipment’s journey and bring greater freight visibility

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GREEN TRUCKING

Doing right by our customers, and the planet

At Estes, we want to provide reliable transportation solutions while remaining good stewards of the earth. That’s why we continue to invest in green trucking initiatives that are shaping the future of freight transportation.

» Expanding our fleet of Renewable Natural Gas (RNG) trucks

» Using route-planning technology to minimize fuel

consumption and reduce carbon dioxide emissions

» Recycling, repurposing and conserving resources in our day-to-day logistics operations

» Growing our supply of electric forklifts We were also one of the first trucking companies to join the EPA’s SmartWay Transport partnership in 2004, and have received multiple Top Green Fleet awards for the innovative strategies we’re implementing to meet the diverse needs of our customers, while also caring for the environment. To learn more, visit the Environmental Policies page on our estes-express.com website to discover the many ways we’re investing in tomorrow through our commitment to eco-sustainability.

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OUR PEOPLE

Ethical. Honest. Committed.

As the nation’s largest privately held freight carrier, Estes has built a reputation over the last nine decades for reliability, honesty, and our commitment to the people we serve. We are fueled by the hard work and dedication of our nearly 21,000 fiercely committed employees, who never cease to go above and beyond the call of delivery when a customer needs help or challenges arise. Our drivers, mechanics, dockworkers, and corporate office teams work tirelessly to keep America’s freight moving, and to care for the people who put their trust in us every day. At Estes, going the extra mile isn’t just what we do—it’s who we are.

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