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ENVIRONMENTAL | Operational Safety
5) Operations and Maintenance: Our operations must be carried out in accordance with established procedures and using appropriate facilities and equipment. They must be inspected and in conditions to ensure compliance with health, safety, and environmental requirements; 6) Change Management: Temporary or permanent changes must be evaluated in order to eliminate and/or minimize the risks resulting from their implementation; 7) Acquisition of goods and Services:
The health, safety, and environmental
performance of contractors, suppliers and partners must be compatible with our standards; 8) Training, Education, and Awareness Training, education, and awareness must be continuously promoted, in order to reinforce our employees' commitment to health, safety, and environmental performance; 9) Information Management: Information and knowledge related to health, safety, and the environment must be accurate, updated and documented, in order to facilitate their consultation and use; 10) Communication: Information related to health, safety, and the environment must be communicated clearly, objectively, and quickly, in order to produce the desired effects; 11) Contingencies: Emergency situations must be foreseen and be dealt with quickly and effectively, aiming at the maximum reduction of their effects; 12) Relationship with the Community: We must ensure the safety of the communities where we operate, as well as keep them informed about impacts and/or risks that may arise from our activities; 13) Accident and Incident Analysis: Accidents and incidents resulting from our activities must be analyzed, investigated, and documented, in order to avoid their repetition and/or ensure the minimization of their effects; 14) Product Management: We must ensure the health, safety, and environmental aspects of our products, from their origin to their final destination, as well as strive to constantly reduce the impacts that they may cause; 15) Continuous Improvement Process: The continuous improvement of our performance in health, safety, and the environment must be promoted at all levels of our organization, in order to ensure our progress in these areas. Our subsidiary Transpetro conducts safety inspections on the pipeline network and the integrity of the pipeline lanes. In 2019, we noted an external audit that assessed the safety standard of the Urucu-Coari-Manaus gas pipeline, pointing out the lack of critical safety deviations in the Pressure Reduction Station (ERP) facilities in Manaus and Iranduba and the Delivery Points in Manaus (Mauรก and Aparecida) and the municipalities of Iranduba and Manacapuru. As a result of the increase in fuel theft in our pipelines, in 2019 we launched the Petrobras Integrated Pipeline Protection Program (Prรณ-Dutos). Thefts and attempts 2019 SUSTAINABILITY REPORT