2010 Annual Report by Erie Family Health Center

Erie Family Health Center

Erie Family Health Center 2010 Annual Report

Changing Lives for the Better 2010 Annual Report 65874_EFHC.indd 1

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Erie Family Health Center 2010 Annual Report

Affordable, accessible, h

The Faces of Erie: All of the images in this yearâ&#x20AC;&#x2122;s annual report feature Chicago-area residents who have found a medical and dental home at one of our nine Chicago health centers. We hope you enjoy seeing the faces of real Erie patients who have benefited from your generosity and support.

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e, high-quality health care for those most in need... Since 1957, when the first Erie Family Health Center was established as a volunteer clinic by a group of physicians, it has been Erie’s mission to ensure that all Chicagoans have access to high-quality, culturally sensitive, bilingual health care services— regardless of their ability to pay. today, Erie serves more than 33,000 of the city’s most vulnerable residents annually at nine sites, including three school-based health centers, a teen health center and two oral health centers.

A warm and friendly front desk crew is alway standing by to welcome Erie patients and connect them to compassionate, culturally sensitive care.

2010 AnnuAL REpoRt

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A year of Ex p

‘‘

Despite cuts in state funding due to the illinois budget crisis, Erie continued to grow, innovate and expand in Fy10. We reallocated our resources, strengthened our partnerships and increased our efficiency to address critical gaps in the city’s health care safety net. L E E F R A n C i s , m D, m p H President and CEO, Erie Family Health Center

E R i E F A m i Ly H E A L t H C E n t E R

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x pansion and Innovation a m e s s a g e f r o m E r i e’s l e a d e r s h i p

Dear Friend of Erie, It has been a year of unprecedented expansion driven by unprecedented need. Despite early signs of economic recovery, millions of Illinois families were still reeling from the ripple effects of the Great Recession. Those at the low end of the economic spectrum were hit the hardest. Although the overall unemployment rate in Illinois was just over 10 percent, the rate for low-wage workers was 27 percent — a statistic that is even more staggering when one considers that unemployment during the worst year of the Great Depression topped out at 24.9 percent. Chicago’s working poor fared better, but not by much. Low-wage employees may have been bringing home paychecks, but they were shrinking ones as hours were cut and benefits were slashed. By the end of the fiscal year, 20 percent of Chicago’s residents were living in Estimated number of Chicago-area residents under the age of 65 in need of health care poverty. That’s one-fifth of the city’s population! safety-net services What does this have to do with health care? It’s an established fact that individuals who earn less tend to have fewer health care options and more health-related problems than their higher-income counterparts. The recession exacerbated these health disparities as it increased the ranks of the uninsured, putting medical care out of reach for 1.7 million Chicagoans. In FY10, we worked overtime to address these disparities. Despite cuts in state funding due to the Illinois budget crisis, Erie continued to grow, innovate and expand. We reallocated our resources, strengthened our partnerships and increased our efficiency to address critical gaps in the city’s health care safety net. We opened a new and expanded health center and launched a series of pioneering programs to address unmet needs in Chicago’s communities—from a pediatric urgent care pilot to an orthodontics program for underserved children and adolescents. The year also brought recognition on local and national levels, as well as exciting new programs in partnership with the Northwestern University Feinberg School of Medicine, Norwegian American Hospital and the University of Illinois at Chicago College of Dentistry to train the community physicians and dentists of tomorrow. Our mission to promote the physical, emotional and social well-being of Chicago’s most vulnerable citizens would not be possible without the steadfast support and stewardship of our board of directors, the selfless dedication of our physicians and staff, the commitment of our community partners and the benefactors whose generosity was fueled by their conviction that access to high-quality health care is a fundamental human right—available to one and all. On behalf of the 33,000 low-income, uninsured and underinsured Chicagoans who found a medical and dental home at Erie in FY10, we thank you for your continued commitment and support.

2 million

Lee Francis, MD, MPH President and CEO, Erie Family Health Center

2010 ANNUAL REPORT

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trust inspiring trust

Expanding ChiCago’s hEalth CarE safEty nEt

‘‘

in 2004, Erie served 800 patients at the original Helping Hands Health Center. our new facility, which opened in october 2009, enables us to provide compassionate, cost-effective and comprehensive care for 8,000 Albany Park residents annually — a tenfold increase in patient capacity.

LBAny pARk HAs LonG BEEn A GAtEWAy Community FoR immiGRAnts who come to the u.s. in search of a better life. Because 52 percent of Albany park’s residents are foreign born — and many have not yet had a chance to establish a firm economic foothold in their newly adopted country — more than 40 percent are living in poverty. Erie’s Helping Hands Health Center has provided high-quality health care for this vulnerable population since 2004. to continue to provide compassionate, cost-effective and comprehensive care for the growing ranks of Albany park’s low-income, unemployed, uninsured and underinsured citizens, we relocated our Helping Hands Health Center to a new and larger facility in Fy10. the move gave Erie a rare opportunity to redesign the heavily used health center to improve cost and labor efficiencies, integrate the latest technologies, double the number of exam rooms and enhance the patient experience. Located just a few doors south of the old Helping Hands site at kedzie and Lawrence, the new, 8,500-square-foot facility enables Erie to deliver high-quality health care more efficiently to 8,000 northwest side residents each year.

EriE hElping hands grand opEning

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LEE F R AnC is, m D, m pH President and CEO Erie Family Health Center

40%

percentage of Albany park residents living in poverty

Opening day at Helping Hands: Erie president and CEo Lee Francis, mD, mpH (front row, right) prepares to do the honors at the ribbon-cutting ceremony for Erie’s new Helping Hands Health Center on october 26, 2009.

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60 million Number of Americans without access to primary health care

CARING FOR EVERY CALLER EVERY DAY, ERIE’S BILINGUAL CALL CENTER operators field approximately 2,000 phone inquiries from the 33,000-plus patients and community members who have come to rely on Erie. That’s 10,000 calls each week! To ensure that every caller is served in a timely and attentive manner, we’ve expanded and renovated our call center. The new center, which opened at Erie West Town in November 2009, is equipped with state-of-the-art telecommunications equipment, blazing fast computers and enough space to augment our call center staff by 20 percent.

FAST FACTS about the people we serve 84% 62% 68% 46% 24% 34% 86% of Erie’s patients are Hispanic

are best served in Spanish

are female

are under the age of 19

Compassionate health care is just a phone call away: Warm and welcoming call center operators connect Erie patients to the care they need and deserve.

ERIE ENTERS THE BLOGOSPHERE IN JANUARY 2010, Erie became one of the first community health centers to launch its own blog, Beats Per Minute. Visit us at www.eriefamilyhealth.org/bpm for breaking news about health-related topics, dispatches from our staff members, updates about Erie happenings and more.

BEATS PER MINUTE

are school-aged children

are uninsured

come from households with incomes that fall below the Federal Poverty Line

2010 ANNUAL REPORT

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Crossing thE digital dividE

Fy10 mARkED A miLEstonE at Erie: the culmination of our eight-year conversion from paper patient charts to electronic health records. With the electronic system now live at all nine Erie sites, our patients’ health records are available to health care providers 24/7. the system facilitates communication between medical providers, tracks health statistics, sends alerts about drug interactions or allergies and issues prompts when it’s time for a patient to receive preventive services. this is good news for the communities served by Erie. Why? A recent northwestern medicine study confirmed that the use of electronic alerts results in better patient care. After 40 northwestern physicians used the alert system for one year, the use of cholesterol-lowering medications for heartdisease patients rose from 87% to 93%, pneumonia vaccinations increased from 80% to 90% and colon cancer screenings increased from 57% to 62%.

Erie president and CEo Dr. Lee Francis (center) accepts Accenture’s Lumity Technology Leadership Award.

award-winning hEalth tEChnology DEspitE mountinG EviDEnCE that electronic health records can enhance the quality of medical care, increase patient safety, improve efficiency and significantly reduce costs, fewer than 10 percent of community health centers nationwide have invested in the technology and training required to reap these benefits. Erie received Accenture’s Lumity Technology Leadership Award in 2010 for proactively implementing an electronic health record system to improve health care delivery in a community setting.

training thE family physiCians of thE futurE

Erie’s new Family and Community Medicine Residency Program will fill a critical gap in the health care safety net by training a workforce of highly skilled, culturally competent community physicians. our first group of physicians (above) began their residency in July 2010. FRont RoW (L-R): santina Wheat, mD, mpH; sylvia ukonga, mD; Adianez Albelo, mD; and Jillian moshay, mD; BACk RoW (L-R): Beth Dunlap, mD; Dorothy Dschida, mD; meredith Hirshfeld, mD; stephanie place, mD

FAmiLy pHysiCiAns ARE tHE pRimARy pRoviDERs of community health care — yet the number of medical school graduates opting to go into family medicine has dropped by 42 percent since 1998. to avert this impending crisis in community health care, Erie partnered with Northwestern University’s Feinberg School of Medicine and Norwegian American Hospital to create a Family and Community Health Residency Program. this unique collaboration — the first of its kind in the Chicago area and one Decrease in number of family physicians since of only a few in the nation — will prepare the next generation of family physicians to care for 1998 tomorrow’s medically underserved populations. Launched in July 2010, the program gives residents an opportunity to train in community medicine at Erie Humboldt park Health Center and norwegian American Hospital with academic support from northwestern. there are short-term benefits as well. With 24 medical residents seeing Erie patients when the program reaches full capacity, this pioneering program will dramatically increase our ability to meet the current health care needs of the Humboldt park community.

42%

wE’rE managing bEautifully — and thanks for notiCing! in may 2010, Erie received the Alford-Axelson Award for Nonprofit Managerial Excellence. this grant was awarded to Erie for its exceptional performance in leadership and management, commitment to developing talent from within, robust program evaluation and strong community partnerships.

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pEdiatriC urgEnt CarE ComEs to EriE wEst town in RECEnt yEARs, Erie’s pediatric patients have logged about 5,000 emergency room visits annually. Because many of these visits can be handled more efficiently in a clinic setting, Erie piloted a Pediatric Urgent Care Program at its West town Health Center in Fy10. the pilot was so successful that Erie’s leadership decided to construct a permanent Pediatric Urgent Care Clinic at West town in Fy11. Comprised of a waiting room, three exam rooms and a medical lab, the clinic is open six days a week to accommodate the urgent care needs of Erie’s pediatric patients.

heal

h e a l i n g C h i c a g o ’s c o m m u n i t i e s

a bEttEr start for tEEn moms and thEir babiEs ninEty-tHREE pERCEnt oF tHE ADoLEsCEnts served by Erie’s teen Health Center live below the Federal poverty Line. many are at risk for substance abuse and depression. Add motherhood to the mix and the pressures can become overwhelming. to meet the needs of young, low-income moms, Erie piloted a new Centering Parenting program in June 2010 with the generous support of the Harvey L. Miller Family Foundation and the REAM Foundation. the program takes adolescent moms out of the exam room and into groups of teens and their babies for medical care, education and social support. By all accounts, the pilot was an unequivocal success. the babies benefited from the monthly checkups and the mothers learned about important health topics such as breastfeeding in their group education sessions. the group dynamic eased feelings of alienation and social isolation among the teen moms and fostered friendships that continued after the program ended. the teens also received birth control counseling — a measure designed to reduce the number of rapid-repeat pregnancies in this population. By delaying additional pregnancies, more young moms will have an opportunity to resume their education and enter the professional workforce, which will strengthen the community as a whole.

CEntEring parEnting

2010 AnnuAL REpoRt

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21,000+

number of Chicagoans living with HIV/AIDS

‘‘

For 20 years, Erie’s Lending Hands for Life program has provided compassionate, culturally sensitive Hiv/AiDs care for uninsured and underinsured Chicagoans.

the challenge for us all is to recognize Hiv/AiDs as a winnable battle, recommit ourselves to ending the epidemic, move forward with a united front and one day reintroduce our children and grandchildren to a world without HIV/AIDS.

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B E C HAR A C Ho uC AiR, mD Commissioner Chicago Depar tment of Public Health

a lifElinE for low-inComE ChiCagoans with hiv/aids in tHE EARLy 1980s, A DiAGnosis oF Hiv WAs A DEAtH sEntEnCE. today, thanks to the development of effective medications, people with Hiv/AiDs are not only surviving, but thriving. that’s great news. But the number of people living with Hiv/AiDs in Chicago’s communities continues to rise. Here’s why: although the rate of infection has declined dramatically since the pandemic’s peak in the mid-1990s, more than 1,000 Chicagoans continue to contract Hiv each year — and those with the virus are living longer. According to the most recent estimates released by the Chicago Department of public Health, more than 21,000 Chicagoans are currently living with Hiv/AiDs. that’s three times the national average — one of the highest rates of infection in the u.s.— and a sobering reminder that our war on AiDs is far from over. For more than 20 years, Erie’s Lending Hands for Life program has provided care and hope for West side residents with Hiv/AiDs. As the first provider of Hiv services in Humboldt park, Erie continues to be widely recognized as a pioneer in communitybased Hiv care. Because an estimated 20 percent of individuals with HIV are unaware of their status, our medical providers began offering Hiv testing during routine medical exams at the Erie Humboldt park Health Center in Fy10. this universal testing program, which will eventually be offered at all Erie sites, will help prevent the spread of Hiv/AiDs and ensure that those who test positive for the virus get the care they need to maintain their health and well-being.

lEnding hands for lifE

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saving thE vision of ChiCago’s most vulnErablE CitizEns

DiABEtiCs ARE 25 timEs moRE LikELy to Go BLinD than the general population. individuals with Hiv/AiDs suffer from a wide variety of ocular complications that can lead to permanent vision loss. yet the specialized care needed to preserve the vision of these patients is costly — and most optometrists do not offer discounts for the uninsured. to fill this critical void in the health care safety net, Erie partnered with the Northwestern Memorial Foundation to launch a new Optometry Program at Erie’s Humboldt park Health Center in August 2009. through this program, patients with diabetes or Hiv/AiDs can now receive dilated eye exams, eyeglass prescriptions and referrals to northwestern for ophthalmology services.

optomEtry program

Raising Hiv/AiDs awareness and support at Paint the Town Red, Erie’s 20th anniversary benefit for the Lending Hands for Life program

CElEbrating 20 yEars of lifEsaving CarE in FEBRuARy 2010, moRE tHAn 225 supporters celebrated 20 years of lifesaving Hiv/AiDs care at Paint the Town Red, a benefit for Erie’s Lending Hands for Life program. the 20th anniversary soiree — which included cocktails and appetizers, a silent auction and raffle and live music—raised nearly $60,000 for Erie’s award-winning HIV/AIDS program. We’re deeply grateful to our Junior Board— as well as our event sponsors, vendors, guests, entertainers, staff and volunteers—for making this event such a spectacular success. your generosity, hard work and commitment help ensure that more uninsured or underinsured Chicagoans with Hiv/AiDs have access to high-quality, compassionate, life-extending care.

Ensuring high-quality

hiv/aids CarE

ERiE RECEivED the national Quality Center’s 2009 Quality of Care Award for Excellence in Performance Measurement, which honors organizations that have demonstrated outstanding progress in improving the quality of Hiv/AiDs care.

Caring for the whole patient: Behavioral health screenings are now integrated into routine primary care visits at Erie’s new Helping Hands Health Center in Albany park.

rEmoving thE barriErs to bEhavioral hEalth CarE ERiE’s pAtiEnt popuLAtion suFFERs DispRopoRtionAtELy from mental health issues. yet behavioral health services for low-income Chicagoans are in short supply — and the situation is bound to become more dire as the city prepares to close as many as five of its 12 mental health centers for lack of funding. Access isn’t the only barrier to care: studies show that only one in 11 Latinos will seek out behavioral health services due to cultural stigmas and misconceptions about mental illness. to counteract these trends, Erie launched a comprehensive behavioral health program at its new Helping Hands Health Center in January 2010. Behavioral health screenings are now integrated into routine primary care visits, and patients with mental health concerns are then scheduled for services such as individual therapy, psychiatric care, behavioral health education, domestic violence counseling and substance abuse referrals.

2010 AnnuAL REpoRt

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care

ca r in g f or p ati ents wi th comp as s i on and res pe ct

a dEntal homE for morE ChiCagoans in nEEd

tomorrow’s lEadErs in Community dEntistry ERiE WoRks CLosELy WitH the

DEntAL DisEAsE is ALmost CompLEtELy pREvEntABLE, yet it is the most University of Illinois at Chicago common chronic childhood disease—five times more common than asthma. College of Dentistry to prepare kids from low-income communities have 12 times as many restricted-activity days today’s dental students for careers due to tooth decay than their higher-income peers. in community dentistry. in Fy10, oral health disparities plague their parents dental students completed 30-day rotations at Erie’s oral health as well. statistics show that low-income adults are centers to gain hands-on dental more likely to lose teeth to decay and gum disease experience and learn how to than the general population. provide culturally sensitive care for poor oral health also affects physical health. underserved populations. studies have linked periodontal disease to serious medical conditions such as diabetes and cardiovascular disease. to stop this silent epidemic from eroding the health and well-being of low-income Chicagoans, Erie launched an ambitious oral health initiative in 2005. since that time, Erie has opened two dental centers to provide oral health services for pregnant women, children and diabetic adults in Chicago’s West side and northwest side communities; added evening and weekend hours; implemented a dental hygiene program that focuses on preventive strategies; partnered with the university of illinois at Chicago College of Dentistry to train students in community dentistry; and added specialized oral health services for individuals with Hiv/AiDs. in Fy10, we expanded once again to serve as a dental home for the entire nuclear family. We also added more evening and weekend hours to accommodate working parents and launched a new orthodontics program for pediatric patients at our Humboldt park Dental Health Center.

and thE goldEn toothbrush goEs to… tHERE WERE A Lot oF BRiGHt smiLEs at Erie’s second annual Golden Toothbrush Awards luncheon at the intercontinental Chicago on may 25, 2010. nearly 300 supporters attended the event, which raised almost $140,000 for Erie’s oral health program. Jason Grinter, DDS, received Erie’s 2010 Golden Toothbrush Award at the luncheon for his contributions to oral health care for patients with special needs. June Thomas, the foreign editor for Slate.com, spoke about her own oral health challenges. Guests also viewed a video about the obstacles one Chicagoan faced in his quest for oral health services before he found a dental home at Erie.

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8,800+

number of patients with access to comprehensive dental care through Erie’s expanded oral health program

Low-income Chicagoans visited Erie’s two state-of-the-art oral health centers more than 20,000 times in Fy10.

inCrEasing aCCEss to orthodontiC CarE

EriE goEs for thE gold…

in tHE pAst, LoW-inComE kiDs Just HAD to LivE WitH CRookED tEEtH or misaligned bites. now — thanks to a new pediatric orthodontics program launched with a generous grant from the Illinois Children’s Healthcare Foundation in December 2009—Erie pediatric patients have unprecedented access to high-quality orthodontic care. According to Erie vice president of oral Health services Ghassan souri, DDs, the new program addresses one of the most critical unmet oral health needs in Chicago’s low-income communities. “the average cost of orthodontic treatment is $5,000, but only $1,000 is covered by insurance,” souri points out. “many of our patients lack insurance altogether — and only two percent of illinois orthodontists accept medicaid. so these services have previously been out of reach for low-income families. “Lack of access to orthodontic care is more than a cosmetic problem,” he emphasizes. “Crowded teeth and misaligned bites can lead to tooth decay, gingivitis and jaw joint pains, affecting our patients’ health more than any chronic infectious disease. With timely treatment through our new orthodontics program, we can correct these problems and prevent more serious oral and general health issues from developing later in life.”

AFtER A RiGoRous onsite review by The Joint Commission — a national nonprofit that certifies health care institutions and organizations for following best practices in patient safety and care — Erie has been awarded The Joint Commission’s Gold Seal of Approval. this accreditation reflects Erie’s unwavering commitment to continuous, systematic and organizationwide improvement in employee performance, patient safety and outcomes of care. only 10 percent of community health centers nationwide have earned this distinction.

Champions of oral hEalth WE’RE pLEAsED to REpoRt that Erie was honored with the prestigious Oral Health Champion Award by the national network for oral Health Access at the 2009 national primary oral Health Conference in nashville, tennessee. Erie received this national recognition for significantly increasing access to oral health care for underserved populations.

2010 AnnuAL REpoRt

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Erieâ&#x20AC;&#x2122;s nine C

about our patiEnts Race/Ethnicity

Gender

Age

Hispanic/Latino: 84% African-American: 8% Caucasian: 4% other: 4%

Female: 68% male: 32%

0-15 years: 41% 16-24 years: 18% 25-65 years: 38% over 65 years: 3%

Payor Mix

medicaid 58%

uninsured 36%

private insurance 4% medicare 2%

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e Community-Based sites to serve those most in need

I-9

0/ 9

Belmont

NORTH

LAKE MICHIGAN Li

SW AY

ol n

2 3

Halsted

Ashland

Western

Division

California

North

Fullerton Kedzie

Health services: 2nd Floor Administrative offices: 3rd Floor 1701 West superior street Chicago, iL 60622 312.666.3494

Irving Park

Lawndale

hEalth CEntEr

4 8

Pulaski

1 EriE wEst town

Lawrence Wilson Montrose

Cicero

ERiE’s HEALtH CARE professionals provided high-quality medical and dental services for more than 33,000 low-income, uninsured and underinsured Chicago-area residents at nine sites during the fiscal year—including three schoolbased health centers, two oral health centers and the state’s only freestanding teen health center.

Chicago

Superior

I-290 EXPRE SSWAY

2 EriE humboldt park

hEalth CEntEr

Roosevelt

7 Ayers

1st Floor 2750 West north Avenue Chicago, iL 60647 312.666.3494

3 EriE humboldt park

dEntal hEalth CEntEr

2nd Floor 2750 West north Avenue Chicago, iL 60647 312.432.4550

4 EriE hElping hands

hEalth CEntEr

4745-47 north kedzie Avenue Chicago, iL 60625 312.666.3494

5 EriE tEEn

hEalth CEntEr

5th Floor 1945 West Wilson Avenue Chicago, iL 60640 312.666.3494

6 EriE wEstsidE

hEalth CEntEr

at Ryerson Elementary School 646 north Lawndale Avenue Chicago, iL 60624 312.666.3494

7 EriE hEnson sChool-

basEd hEalth CEntEr

Rooms 106 & 107 1326 south Avers Chicago, iL 60623 312.432.8196

8 EriE hElping hands

dEntal hEalth CEntEr

4751 north kedzie Avenue Chicago, iL 60625 312.432.7300

9 EriE ClEmEntE wildCats

studEnt hEalth CEntEr

1147 north Western Avenue Chicago, iL 60622 312.432.7475

28%

percentage of Chicago residents on food assistance who had to choose between paying for food or paying for medicine and medical care

2010 AnnuAL REpoRt

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Opera ti

According to the most recent U.S. Census Bureau data, 1 out of every 5 Chicagoans is uninsured. This statistic is significantly higher than the national average, providing even more evidence that community health centers like Erie have never been more important.

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a ting Financial Statement for the fiscal year ending June 30, 2010

Assets Cash Certificate of Deposit Patient Accounts Receivable Contracts Receivable Prepaid Expenses/Other Assets

FY10 ASSETS $26,348,358 Private Grants 5%

State and Local Grants 16%

Total Current Assets

Federal Grants 20% Medicaid 52% Self Pay 4% Private Insurance 2%

Medicare 1%

Property, Plant and Equipment: Net of Accumulated Depreciation and Amortization Other Assets Total Assets

FY10 EXPENSES $25,046,553 Patient Care 81%

Liabilities and Net Assets Accounts Payable/Accrued Expenses Accrued Compensation

Administration and Fundraising 16%

$ 10,009,190

$ 6,695,680 $ 294,980 ______________ $ 16,999,850 ______________ ______________

$ 533,538 $ 1,622,353 ______________

Total Current Liabilities

Long-term Liabilities

$ 2,552,388 ______________ $ 4,708,279

Total Obligations

Support Services and Facilities 3%

$ 1,613,798 $ 4,404,989 $ 1,863,269 $ 1,832,327 $ 294,807 ______________

Commitments and Contingencies Net Assets Unrestricted Temporarily Unrestricted

2,155,891

$ 11,886,243 $ 405,328 ______________

Total Net Assets

$ 12,291,571 ______________

Total Liabilities and Net Assets

$ 16,999,850 ______________ ______________

149,345

Total number of patient visits at Erie Family Health Centers in FY10

2010 ANNUAL REPORT

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the Benefact o

29,432

number of womenâ&#x20AC;&#x2122;s health visits in Fy10 for services such as physical exams, low-cost contraception, mammogram referrals, breast and cervical cancer screenings, stD testing and treatment, menopause management, basic infertility treatment and free pregnancy testing

E R i E F A m i Ly H E A L t H C E n t E R

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ct ors Behind Erie’s mission a n n u a l gi fts from Jul y 1, 2009 to June 30, 2010

Government Sources Chicago Department of public Health illinois Department of Human services illinois Department of public Health u.s. Department of Health and Human services, Bureau of primary Care u.s. Department of Health and Human services, Hiv/AiDs Bureau u.s. Department of Health and Human services, maternal and Child Health Bureau

Corporate Grants Accenture LLp Bank of America BlueCross Blueshield of illinois Cvs pharmacy Gilead sciences, inc. Levenfeld pearlstein peoples Gas takeda pharmaceuticals

Foundations and Organizations Anonymous (2) A. montgomery Ward Foundation Access Community Health network Aetna Foundation inc. AiDs Foundation of Chicago American Heart Association Axelson Center for nonprofit management Brunonian Chapter of Alpha Delta phi Chiaravalle montessori school Chicago Community trust Chicago Dental society Chicago public schools Crown Family philanthropies D and R Fund Daniel F. and Ada L. Rice Foundation Delta Dental Foundation of illinois Fourth presbyterian Church Grant Healthcare Foundation Harry s. Black & Allon Fuller Fund Harvey L. miller Family Foundation illinois Children’s Healthcare Foundation illinois primary Health Care Association Julius n. Frankel Foundation Lincolnwood school ptA Lloyd A. Fry Foundation march of Dimes – illinois Chapter nat p. ozmon Family Foundation

national Eye institute northwestern memorial Foundation norwegian American Hospital patrick and Anna m. Cudahy Fund polk Bros. Foundation prince Charitable trusts Ravenswood Health Care Foundation REAm Foundation s. Downey Fund sisyphus supporting Foundation susan G. komen for the Cure the Davee Foundation the seedlings Foundation uiC College of Dentistry vnA Foundation W.p. and H.B. White Foundation Wal-mart Foundation Washington square Health Foundation Winnetka Congregational Church youth Guidance

Elliot Weisenberg and Clara orban timothy and Jodi Zoph

$500 – $999 Anonymous steven and karen Berkowitz Frank and Courtney Castillo Antonia Contro and George marquisos phillip and theresa Cothern David Cugell Jose Dutra Richard and Julie Gertler Robert and Carol Hirschtick Catherine kallal and maurice Lemon suzanne and Jon mayeda John and katie palmer susan and Dwight sipprelle Eric and Chris strobel Jeanette sublett and Langdon neal paul svoboda Darryl tom Julie and mark Zerwic

$250 – 499

Matching Gifts AARp AEGon transamerica Foundation Aetna inc. Boston Consulting Group pepsico Foundation

Individual Gifts $5,000 and Above Anonymous Jill simon svoboda and John svoboda

$1,000 – $4,999 Bonnie Balkin and michael Balkin Duane Binns and Helen Binns saul and Carol Cohen terrence Conway and Judith neafsey Linda Cushman Lee Francis and michelle Gittler Jill Garling and thomas Wilson Lena and steve Helms Laurence and sara Herman mary ittelson and Rick tuttle Bill and Joan kistner paul and nancy maddrell Brian and michele marsella Eric and sarah mayeda Jack murchie Ellen sachs-Alter and michael Alter Frederick sturm and Deborah Gillaspie Alice swider susan swider and John Rogers

Anonymous (4) Rosalie Alicea margret Amatayakul karen Anderson Andy and stephanie Andrews olga and John Balch Donald Betucci and Anita Remijas Celeste and Eulogio Castillo Diane Cesarone terry Chan Alan and Rhonda Channing Anne and Robert Clancy Robert and Carolyn Clarick michael and Briggitte Clarke valerie and kevin Comprelli Edward Cooper and patricia De Biasi Cooper Jill Corcoran Rebecca Crown Raymond Curry and kristi kirschner Daniel Derman Caswell Evans and Arlene Grosvenor-Evans Janet Ferguson James and nancy Foody Julie Francis and Howard Drossman Cybele Ghossein and Rod passman Chris and scott Gordon Ruth Gorton ttees Richard and Barbara Greenberg Dorothy Greiner James and maura Hagestad Jim and Andrea Harris kevin Hoover peter and Lindsay ianello Laura Jacobs nancy katz Lisa kearney and Richard Bolliger

Gary and Candice klopfenstein irene kolinski Jeffrey and Beth kopin tiana and Frederick korley kamala krakover Lewis Lampiris Lewis and Jill Landsberg Roger Lehman Janina Levy and James strait marvin and Elaine Lofquist Amelia madrigal stephen and Jaime malato Heidi malm Dean and keri manheimer Lawrence marks and mindy Ferber marks peter martin mark and Betsy mckelvey susan melczer David meyers and Roberta strickler Barry miller kathryn montgomery Julio and Luz mora Janice nadler sara and Edward naureckas Rose navarro and Ronald Leahy suzanne and Jim nelson michael o’Connor Benjamin and Barbara parker victoria and Joseph persky Dale and Betsey pinkert vera Rigolin and keith Dunn Catherine Russe and David tojo Alan saleski John scanlan Ben schneider Richard and karen schultz Gerri smothers Ana maria soto and Gerardo Cardenas Ray and mary swider seanna thompson Jessica ticus Lee tockman Jay and B. Jill twery mark upton Arvydas vanagunas Bob and Robin von Halle Roger and Lauren vree Janelle Walker and martin Grenzebach Holly Watson-Evans John and Ann Waymack Julie Weber-Coffman and Amos Coffman Caryn Weiner and Howard Ellman sigmund and Leslie Weitzman patricia Werhane victoria Wike megan and Clark Wildenradt Deborah Wright-powell Charles and Georgi yost Jan Zechman

2010 AnnuAL REpoRt

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36,445

number of pediatric care visits in Fy10 for Erie services such as physical exams; vaccinations; hearing, vision and developmental screenings; tuberculosis and lead testing; asthma management; and care for adolescents and children with special needs

Up to $100 Anonymous (4) patti Anderson Ann Ballard kate and David Balsley Ronna and Avery Baron Jonathan Baum Lynn and John Benson Roy and Angela Bliley Dayna Block and steve Rosenburg Antionette and Frederick Braucher penny Brichta paul Brinkmann Jacqueline Cervantes victoria Chiou Carol Cleave Ardis Bea Collins William and kamala Cotts Antonio and Laura Delgado August and Carolyn DeLuca pamela Deters Robert and martha Eicheler Emily Engelland Barbara Frank noel Frank marvin and Carol Gittler John and shari Glynn nancy Goldman Jon and Lisa Goodman sally Goodman Joan Hakimi Jill and michael Hawkes Carole Heath Laurence and Judith Hicks kari Homende Judith and tom ivacko nancy Jacobs and Ethan Jacobs Claudia Jimenez Geralynn kahn Linda kamerling Cosby toby and mitch kriss Adam and kimberly krumholz Jorge kurganoff and Judith mendel James Lifton susana and John Lopatka Bonnie Lucas Judy maas kathleen madden Linda mathias and Bruce kaskel Jacquelyn mcGuire sharon meyer and Daniel meyer Caroline and Alan miller michael miller michael and phyllis mitzen Loretta mohr sheri moor Laura and Robert murphy Heidi nelson

David A. and Catherine t. ottmar Jennifer parks Allison pellar kristine peterson thomas polansek terry Rappuhn mary Rasmussen Richard and Gwenn Raucsh sharyn and Edward Reiff marsha Richman and Richard Lanyon patricia Riskind Alan Rudin and Joan Dumser David saint michel Jessica sance kelly sanserino Amy schwartz Jacqueline scott Rebecca scott mark and Annette sereika nancy sichert-Giampetro Elizabeth simpkin and David Wetherbee sanford sloane and paulette Herbstman kathryn stallcup and thomas mustoe nabeel and suhaila tannous Dave tolchinsky maxine and michael topper David and Linda uttal sharon Wallace Ethan and Dawn Weiner-kaplow Adam Weitzman todd and Robin Winer Barry and Janet Winkler

Staff Gifts Anonymous marisol Abarca yvette Adorno Rosa Alejandre Ludovico Almazan Clementina Alvarado natalie Alvarado Rosa Alvarado Elizabeth Alvear mario Andrade Cynthia Arce Adriana Arroyo mara Arroyo Zizi Atia sharlene Avila vianey Bahena Ramon Barajas maria Barcenas Juanita Barraza marysol Berrios

sandra Boneta marilyn Bonilla Gloria Bordoy Claudia Burchinal marian Byrd Angela Candelario Henry Castro veronica Castro Ana Cesan Dulce Chavez Jeanette Clayton maria Corona Alejandro Cruz Glen Czernik phyllis Davenport maria De Leon Adriana Diaz iliana Diaz monica Diaz oscar Diaz patricia Diaz vanessa Diaz marcos Dominguez Rafael Dominguez meagan Doty Adrian Duarte Deborah Edberg nancy Edwards olivia Escamilla Leonor Espadas yessenia Feliciano Rocio Fierro shirley Fitzgerald sheila Fleming Hugo Flores sara Flores mary Beth Flurry Araceli Garcia Dayana Garcia Diana Garcia isela Garcia Lilliana Garcia martha Glynn Rachael Godinez Wallace Erika Gonzalez iliana Gonzalez Johanna Gonzalez tiosha Goss Liliana Grisales Zandra Gutierrez Carmina Guzman Bashiru Habib Alma Herrera norma Herrera yammily Hidalgo Angelica irigoyen silvia Jaime timikia Jones kathleen Laslo Lorena Leon iris Lopez

kenia Lopez Lizette Lopez susana Lopez Angelina Loza Lula Lynn-Aladuge Emily macDonald Andrea’ mackey pat maier Reyna maldonado Dalines marrero maria matias yenny mazon Gabriela medina Glenda monterroso Esther morales idaliza morales nancy morales yanira moran Cindy nguyen mariela nguyen sonia nieves Gabriela norena Ankush oberoi Darin o’Connor Harnisch Aide orellano Araceli orozco karla ortiz Heidi ortolaza Julie osborne Adelaeda pagan sandra pena Diana perez maria perez patricia perez Aimee picard Erica plaisier sara polonsky Joyce Quezada natalie Raghu Rosita Ramirez teresa Ramirez maribel Ramos Lauren Ranalli Jana Richards sandra Rigsbee Jenny Robles maria Rocha Camila Rodriguez Carmen Rodriguez marcelina Rodriguez Angela Rogers margarita Rosado Jesus Rubio Araceli Rueda Almudena Ruiz Claudia salgado Angelica sanchez kathryne sanserino nori santiago Erika serrano

nancy serrata Jaclyn sharratt-smith michele shubitowski Ana sigda ivonne silva soleak sim Joann simmons sandra small iliana solorzano mary sommers Debbie sontag Catherine stewart Lynette suarez kai tao Amaryllis torres Gabriela valencia Amy valukas Robert vantreeck Lisbeth varela Beatriz vargas Rocio vargas-Garica Dia velasquez-pescetto David velez vanessa vera Amy vree stephanie Willding Jamie Zalkus Claudia Zuber

In-Kind Contributions kate and David Balsley Boyle Design Associates David Buchanan Chicago sky valerie and kevin Comprelli Jill Corcoran maria del mar puentes Direct Relief international Dominick’s Flo’s Bar and Grill Harper Collins publishers kim Holstein Charlotte LaGalle sara m. naureckas northstar Group, inc. northwestern university oral Health America Fabio ortega Reach out and Read Regency Dental susan Reich Writing and photography Respiratory Health Association of metropolitan Chicago neeta Rochlani Roeser’s Bakery swim Cafe trinity Biotech uncle mike’s place Heidi A. vyhmeister

18 E R i E F A m i Ly H E A L t H C E n t E R

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paint the town red

Corporate Sponsorships

Other Corporate Support

Individuals $1,000 – $4,999

Up to $100

Baxter Harrington College of Design ice miller, LLp one Equity partners tibotec Walgreens

Bin 36 Bonnie&Clyde’s Boutique Branch 27 Brazil in Chicago Capright property Advisors, LLC Chicago office of tourism Chili’s Dana Hotel and spa davinci Group El Jardin Cafe El Jardin Restaurant Essex Hotel Field museum Harpo productions Holiday inn Chicago mart plaza intermix Joseph michael salon and spa kimpton Hotels Le Colonial Leal and Associates, inc. marriott national 27 Red 7 salon Renaissance Hotel salon soca second City sensational Bliss trump international Hotel and tower Zed 451

s.J. Hollowood

matt Arnoldy kate and David Balsley Rebecca Breuer John Carroll Celeste Castillo Elizabeth de Faria Ashley Dyer maria Finitzo-valukas and Anton valukas matthew Gantz pilar Gonzalez Donna Gulley santya Gummuluri and Amod kher Betsy Johnson Barbara Langley Ron and polly Larson Anne Levy Adam milakofsky Alissa mitchell Jean navarro David saint michel Eva smith Ghassan and teresa souri Robert stephenson Jennifer strawn Holly trice

$500 – $999 Jeffrey Janson Luis Leon Jill simon svoboda and John svoboda

$100 – $499 matt Aaronson susan Balter patricia Bingue kathleen Bruno tim and Elle Bruno michael Cole valerie and kevin Comprelli peter and patty Garvy marvin and Carol Gittler Ahmir Hampton and Diane Brown Emily Johns Jonathan kulzick Eric and sarah mayeda miriah plawer-volmerding and matt volmerding Gabriel and Dorit Raviv Jenny Rowland Emily smith smitty smith sabine sobek Josephine Wang

2010 AnnuAL REpoRt

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golden toothbrush awards luncheon $5,000 and above Anonymous (2) michael o’Connor

$1,000-$4,999 Anonymous Richard and Gene Bindler Hazel Fisher-Gable Lee Francis and michelle Gittler Anne and Bill Fraumann Jason Grinter Brian and michele marsella Jill simon svoboda and John svoboda

$500-$999 michael Cole Jill Garling and thomas Wilson steven Geiermann

$100-$499

Up to $100 Juana Ballesteros Daniel Battista karen Berenson Antigone Blackwell tony Bono Elizabeth Brill Becky Bunge Jennifer Chuang Cigdem Cicekoglu michelle Cohen katie Copp Ben Crowder Linda Cushman Reshma Dhake toni Diprizio John Evans noel Frank Dona Gabzdyl Erin Gidcumb Brad Goldberg michael Hanley kimberly Haumann Flavia Hernandez Leilani Hernandez Amhir Hidalgo and thomas Chernick Arica Hilton Gwendolyn Holtan Jason Howard Carol Jahn Raquel and mark konopacki

thomas Lee Elizabeth Lippitt David Lowenthal Amelia madrigal kate maehr noor mahajan katrina malone megan mcCarthy Adrian mendieta manny and Catherine menendez Dawn miller August mitchell Alejandro molina Cecilia mowatt Jennifer newhouse miguel palacio Caryn pehr Gina peksa pat Rackouan Adam Rehmer pamela Rhoades Roz Roberts madeline Roman-vargas Eileen and John sachanda Francis scolt Janece simmons nabeel and suhaila tannous socorro torres Humberto uribe Betty vander Laan Betty and Carrie Jo Williams sam Williams

CHAiR William G. Kistner vice president, internal Audit northwestern memorial Hospital viCE CHAiR Daniel J. Tounsel Risk manager northwestern memorial Hospital tREAsuRER Eric Mayeda Consultant the Chartis Group sECREtARy Angelica Gomez*

Luis Leon Food and Beverage manager Hyatt Regency mcCormick place Amelia Madrigal Brian P. Marsella vice president, sales & service national Accounts – market Head Aetna, inc. Michael O’Connor Chief operating officer Aon Risk services Aon Corporation Rev. Ed Sarden minister Christian Church Center Jill Simon Svoboda

Matthew Aaronson principal the Boston Consulting Group

Ana Maria Soto Executive Director Latino initiatives national-Louis university

Rosalie Alicea Reyes Holdings, LLC

Susan Swider* Associate professor Department of Community & mental Health nursing Rush university medical Center

Celeste Castillo Jacqueline Cervantes marketing manager sears Holding Corporation Michael Cole national vice president unitedHealthcare

Darryl Tom Attorney Gonzalez, saggio and Harlan, LLC

Pilar Gonzalez

Humberto Uribe teacher malcolm X College – City Colleges of Chicago

Maria Hernandez

Katherine Wilson

Marcelo Jarmendia * teacher Brazil in Chicago, inc.

Deborah B. Wright-Powell teacher Hinsdale Central High school

Juan Fernando Jauregui Warehouse manager Carpet one

Julie Zerwic Associate professor of nursing university of illinois at Chicago

Linda Cushman

* Board term ended in Fy10

E R i E F A m i Ly H E A L t H C E n t E R

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Anne Boyle

DEsiGn:

percentage of Erie Board members who are patients or parents of patients

susan Reich

51%

WRitinG AnD pHotoGRApHy:

James Alexander Cecilia Antolec Ann Battrell Heather Boylan David Buchanan and Lacinda Hummel Jill Corcoran Ankita Desai Reshma Dhake Bruce Doblin mary Flynn Julie Francis and Howard Drossman Daniel Fulwiler Justin Funk Christopher and Anne Gall Elizabeth Lynn Gordon and kevin Dunphy James and maura Hagestad yolanda Hendrix mary ittelson and Rick tuttle Luz Jimenez Lisa kearney and Richard Bolliger Jonathan kern mary king Bill and Joan kistner steven klister susan koralik James Lifton stacy and peter Lindau Fred Litke Jose Lopez Blaz Lucas matt mcDonald miloslava miller

iliana mora and Bodee kittikamron Julio and Luz mora tom murray Rachel and peter o’mara paul and Amy pedersen Ryan phelan marcia powers mary Rodino Ellen sachs-Alter and michael Alter mridu sekhar Ghassan and teresa souri michael telesky June thomas Darryl tom Daniel tounsel milona and kevin van kanegan Bob and Robin von Halle R. stephen and Linda Willding Elizabeth and Adam Wolff Carlos Zambrano and maria mora Julie and mark Zerwic

Erie family health Center board of directors

2/16/11 11:11 AM

WRitinG AnD pHotoGRApHy:

susan Reich

‘‘

on behalf of the 33,000 low-income, uninsured and underinsured Chicagoans who found a medical and dental home at Erie in Fy10, we thank you for your continued commitment and support. L E E F R A n C i s , m D, m p H

’’

President and CEO, Erie Family Health Center

DEsiGn:

Anne Boyle

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